Disability Action Plan

Stephen Timms Excerpts

Monday 5th February 2024 Commons Chamber

[Mr Deputy Speaker (Sir Roger Gale)]

I call the Chair of the Work and Pensions Committee.

[Sir Stephen Timms (East Ham) (Lab)]

The Select Committee called for a review of the underperforming Disability Confident scheme. That review was delayed by the pandemic, but in October we were told that officials were refining the recommendations. Can the Minister tell us what the plan says about Disability Confident, and does it hold out the prospect of shorter waiting times for Access to Work?

[Mims Davies]

It was remiss of me not to reply just now to the point raised by my right hon. Friend the Member for Norwich North (Chloe Smith) about the strong voice across Government. That is, of course, the Secretary of State, who sits in the Cabinet and works alongside me to represent disabled people’s voices.

To respond to the Chair of the Select Committee, Access to Work grants, which helping with extra costs beyond standard reasonable adjustments, are important for my Department as we smash the employment goal and try to do more on disability employment. He is right to ask about that and to challenge Disability Confident. It is not just a nice thing that companies put on their website; it needs to deliver change for disabled people in the workplace. We will look at the disability employment goal; I am looking at Access to Work, and I will look at Disability Confident, just as the Select Committee has done. I urge him to watch this space.

Social Security

Stephen Timms Excerpts

Wednesday 31st January 2024 Commons Chamber

[Paul Maynard]

Indeed, a few days ago I was asking those questions about whether to take the motions separately or together. They are being taken separately.

[Sir Stephen Timms (East Ham) (Lab)]

I am very relieved that we are getting a proper uprating this year, but the current headline rate of benefits is the lowest it has been in real terms for 40 years. Why have Ministers set benefits at a level so much lower in real terms than was chosen by Margaret Thatcher, Peter Lilley, John Major or Norman Fowler? Why is it so much lower?

Household Support Fund

Stephen Timms Excerpts

Wednesday 31st January 2024 Westminster Hall

[Sir Stephen Timms (East Ham) (Lab)]

I beg to move,

That this House has considered the Household Support Fund.

It is a pleasure to serve under your chairmanship, Mr Hosie, and I am delighted that we have the opportunity to debate this matter. Since October 2021, the household support fund has provided £2.5 billion in local crisis support. I am delighted that both of the Ministers responsible for setting it up, the right hon. Member for Suffolk Coastal (Dr Coffey) and the hon. Member for Colchester (Will Quince), are in their places, as is the current Minister, the hon. Member for Bury St Edmunds (Jo Churchill). The fund has played a crucial role. At the autumn statement, I asked the Chancellor whether it would be extended into next year. His answer was yes, but it turns out that that was incorrect; the documentation did not bear that answer out, and we still do not know the answer to my question, hence the debate.

In the 1930s, the then Unemployment Assistance Board offered one-off additional payments on top of weekly assistance. From 1988, discretionary payments were centralised in the Department for Work and Pensions social fund. The coalition Government replaced that with local welfare assistance, making the fair argument that local authorities were best placed to distribute the funding. The social fund budget went to local authorities, but it was never ringfenced to the new local welfare assistance. As local council budgets have been squeezed, leading to recent bankruptcy announcements, councils have cut back. Local welfare assistance spending fell 87% from 2010-11 to 2019-20, and 35 councils operated no local welfare assistance at all in 2021-22. That decline was only ended by the household support fund.

The remarkable Liverpool-based charity End Furniture Poverty sent freedom of information requests to every local council about the year 2022-23. Eight said they depend entirely on the household support fund to fund local welfare. In a further 23 councils, the fund provides more than half of their spending. Of the £91 million spent by local authorities on local welfare assistance in 2022-23, only £34.7 million came from councils’ core budgets; 62% came from the household support fund. Failing to extend the fund now, with no replacement, would end vital support in the midst of a continuing crisis, but it would also end a feature of social security that has been supported by every Government since 1934.

[Imran Hussain (Bradford East) (Lab)]

I congratulate my right hon. Friend on securing such an important debate. He is right to put the situation in context, because it has to be viewed against the backdrop of 14 years of ideological austerity cuts, combined with the worst cost of living crisis. Not only has destitution increased by 61% in the past three years, but local authorities are poorer and cannot provide this support. Does he agree that, should the fund be cut, it would take away the essential lifeline that many families who struggle to put food on the table rely on?

[Sir Stephen Timms]

I agree with my hon. Friend, as I do with the press release issued last Friday by the Minister. It said:

“The Household Support Fund is there for anyone who needs a helping hand.”

The question is whether it will still be there in six weeks’ time, which is the subject of this debate.

--- Later in debate ---

[Stewart Hosie (in the Chair)]

Order. I understand why people want to make interventions, but if they are that long, colleagues will be reduced to around two minutes each.

[Sir Stephen Timms]

I am grateful to my hon. Friend. I noticed that the leader of Manchester City Council wrote to the Prime Minister today, on behalf of the eight core cities, calling for the household support fund to be extended, making the point that it would be “catastrophic” for many people in our poorest communities if it is not. Given your remarks, Mr Hosie, perhaps I should not give way again.

I have no doubt that we will hear examples of the positive impact of the household support fund. At the Work and Pensions Committee last week, we heard from the head of benefits and advice at the Royal Borough of Greenwich. Like many councils, Greenwich has used the fund to support, in the school holidays, families entitled to free school meals. She told us how important it has been to those families to receive that £15 a week per child during the holidays. If the fund is not renewed, those families will have problems buying food in the Easter holiday.

One group that depends on the household support fund consists of hard-working, law-abiding families from overseas—often with children born in the UK—who have leave to remain in the UK but not yet indefinite leave, and who therefore have no recourse to public funds. They cannot claim universal credit, however tough their situation. Many councils have been able to support those families through the household support fund. Without it, there would be nothing.

The household support fund contributed £9.6 million towards essential white goods and furniture in 2022-23. The fridge of a pensioner in my borough, Newham, was not working. She is the guardian for her two grandchildren, one of whom has cancer. She was able to buy a fridge thanks to the household support fund.

The need for the fund to continue is clear. One-off help has always been needed, but gas and electricity prices are respectively 60% and 40% higher today than in 2020. The Trussell Trust, which had a reception in Parliament today, gave out 1.5 million emergency food parcels between last April and September—16% more than in the previous year. The continuation of the fund is crucial.

The current uncertainty is bad for everyone involved. One local authority told End Furniture Poverty:

“Part of the nightmare of this funding is, out of a team of 26, I have three permanent members of staff…we’re constantly onboarding and training people.”

Another said:

“Delaying the decision and failing to give local authorities sufficient notice has made it impossible to plan.”

This is no way to govern.

The Government can take some pride in the household support fund, but uncertainty undermines it. At a webinar attended by nearly 200 people yesterday, comments in the chat included:

“Without it, there will be no localised welfare assistance in Warwickshire.”

“In Brighton and Hove, our 50+ emergency food providers will have no way of coping if HSF is removed.”

“On the Isle of Wight we have used some of HSF to provide much needed funds for…food banks so they can purchase sufficient food to keep up with demand as donations have depleted drastically.”

Barnardo’s told us that it will publish a report about this precise issue next week.

Let me conclude by quoting a single mum of three in Greenwich. She said of the household support fund:

“It is a lifesaver…I hope and pray it continues.”

I agree, and I hope the Minister will too.

--- Later in debate ---

[Sir Stephen Timms]

I am grateful to everybody who has taken part in this debate. I particularly welcome the robust cross-party support for the household support fund, not least from the two former recent Ministers responsible for it, the right hon. Member for Suffolk Coastal (Dr Coffey) and the hon. Member for Colchester (Will Quince). I also welcome the positive tone the Minister has taken in her remarks about the household support fund; perhaps we should all wish her well for her discussions with the Treasury in the next few weeks so that the fund gets extended.

We heard a powerful case being made across the Chamber. I am grateful to my hon. Friends the Members for Worsley and Eccles South (Barbara Keeley), for Manchester, Gorton (Afzal Khan), for Salford and Eccles (Rebecca Long Bailey), for York Central (Rachael Maskell) and for Tamworth (Sarah Edwards), who all spoke powerfully.

I want to make a final point. The household support fund was initially announced for six months. The longest it has ever been in place for was a year. Each time it gets changed, the goalposts have shifted. Local councils really need a longer-term commitment so that they can plan to make the most of this very welcome funding. I very much hope it will be extended.

Question put and agreed to.

Resolved,

That this House has considered the Household Support Fund.

Oral Answers to Questions

Stephen Timms Excerpts

Monday 18th December 2023 Commons Chamber

[Mr Speaker]

I call the Chair of the Select Committee.

[Sir Stephen Timms (East Ham) (Lab)]

Last week, Uber came to Parliament to brief MPs on partnerships it has set up to support its drivers, including its recognition agreement with the GMB trade union. All Uber private hire drivers are now auto-enrolled into a pension, but legal uncertainty means that that is not the case for Uber’s competitors. Is it not high time for the Government to bring forward their employment Bill, which was promised after the Taylor review, to provide a level playing field for employers and to tackle these problems of insecurity in the gig economy?

Oral Answers to Questions

Stephen Timms Excerpts

Monday 13th November 2023 Commons Chamber

[Mr Speaker]

I call the Chair of the Select Committee.

[Sir Stephen Timms (East Ham) (Lab)]

Those Trussell Trust figures published last week made grim reading. Does the Secretary of State recognise that if working-age benefits are uprated by less than September’s rate of inflation in April next year, there will inevitably be another big surge in food bank demand and destitution?

[Mel Stride]

The right hon. Gentleman has raised an important point. I take the uprating process extremely seriously, and, as he will know, I look at a number of factors, including the effects on poverty. However, as he will also understand, I am not able to comment on a parliamentary process that has not yet been concluded.

Disability Benefits: Assessments

Stephen Timms Excerpts

Monday 4th September 2023 Westminster Hall

[Sir Stephen Timms (East Ham) (Lab)]

I am grateful for the chance to speak in the debate, to the Petitions Committee for having arranged it, and to the hon. Member for Carshalton and Wallington (Elliot Colburn) for opening it. He kindly referred to my Select Committee’s report on health assessments for benefits, which was published in April, and my speech will draw on what we said in that report. We also published the Government’s response to the report in June, since when I have been in correspondence with the Minister about some of the key points that arose.

The annex to our report is well worth a look. It is based on a survey of 8,500 people, who told us about their experience of using the system and going through the assessments. They included people with lifelong conditions and people with experience of the use of medical evidence, both of which are topics covered in the petitions.

I will not comment in the debate on the adequacy of the benefits—the Select Committee has an inquiry under way on UK benefit levels that is focused on that—but I must say that over the summer a good deal of concern continued to be raised about the benefits we are talking about not meeting claimants’ extra costs, as they are intended to.

The Government have recognised the need to transform the system, including in their White Paper. I welcome many of the reforms that have been announced—including, to pick up on a point made by the hon. Member for Carshalton and Wallington, in respect of the testing of the use of specialist assessors—but the problem is that they are going to take years to implement. We need to take further action, given the gravity of the problems that we have already heard about in the debate.

A very important recommendation in our report was that assessments should be recorded by default. They should always be recorded, unless the claimant chooses to opt out of having their assessment recorded. The Government have said no to that recommendation, presumably because it would cost a little more, but I really think that is a mistake. All the assessment providers that are contracted by the Department support the recommended change, as do many of the respondents to our survey. It is the only way to get to the bottom of why things go wrong so often.

The hon. Member for Carshalton and Wallington rightly gave the statistics that show that the great majority of appeals against the refusal decisions that come out of assessments are upheld. Surely that shows that something fundamental is wrong. We will get to the bottom of why that is only if assessments are routinely recorded, so that when things go wrong it is possible to look at what actually happened in the assessment and try to learn from the errors to get things right in future.

In his recent letter to me, the Minister said:

“claimants may need to discuss sensitive and personal information at the assessment and may not want this to be recorded”.

Of course, he is quite right about that, which is why we need a proper opt-out for applicants who do not want their assessment to be recorded. Has the Department considered how, if recording by default were introduced, it would be possible to mitigate those risks, which the Minister is right to be concerned about? Has it also looked at what the impact would be on mandatory reconsideration if recording by default were introduced, because I think it would be extremely helpful. If those assessments are not routinely recorded, we will never get the feedback needed to put these serious problems right.

I want to pick up the point about covert assessment, which was raised by both the hon. Member for Carshalton and Wallington and my hon. Friend the Member for Warrington North (Charlotte Nichols). This is a serious and real problem. We called in our report for the Government to

“urgently investigate the use of covert surveillance by assessors”.

Unfortunately, in their response, the Government said no—I am afraid I will be using that word quite a lot in what I have to say today. They said:

“all assessment providers strongly refute the suggestion that they undertake”

covert assessment, but reports of this happening are much too widespread to be ignored, and the Government should look at that.

We are concerned as well about the system for claimants aged 16 to 18. On turning 16 in England and Wales, claimants must move from disability living allowance to PIP through a full-claim process requiring—until recently—a face-to-face assessment, but claimants in Scotland can stay on DLA until the age of 18. The Government’s White Paper acknowledged the need to help with the transition from DLA to PIP, but our conclusion was that young people in receipt of DLA should not be required to claim PIP until the age of 18, and where under-18s decide to claim PIP, they should have light-touch, paper-based assessments until the age of 18.

[Justin Tomlinson (North Swindon) (Con)]

Will the right hon. Member give way?

[Sir Stephen Timms]

I will gladly give way to the former Minister.

[Justin Tomlinson]

It is a difficult and fine balance, because the counter-argument is that the current approach allows people, before they turn 18 and therefore become fully responsible for their own living costs and housing arrangements, to know exactly where they are. So it is not a black and white issue.

[Sir Stephen Timms]

The hon. Member is right: these are often difficult judgments, but I would like to know what discussions the Minister has had with Ministers in Scotland about how things have worked in practice there. I would also like to know what progress the Department has made on plans for 16 to 18-year-olds in work in the severe disability group. I take the point that there are often quite fine judgments to be made, but the unanimous view of the Work and Pensions Committee was that it would be right to move to a system where applicants were not required to move on to PIP until the age of 18.

The Minister will know of concerns that were raised over the summer about pre-application screening questions in the new online PIP application form, which is being developed at the moment, and of the fears being expressed that people will be wrongly put off claiming by those questions, which have not been a feature of the application process before. In winding up, will he say something about those concerns and update us on progress with the online claims system for PIP, which, in principle, is something I very much welcome.

At the moment, claimants have 20 days to return ESA and universal credit forms and a month for PIP forms, and of course they have to send all the supporting evidence in at the same time. Each of those forms runs to tens of pages. The Association of Disabled Professionals told us that this deadline is very difficult to comply with. The deadline starts from the date on the letter, not the date the letter was received. The Association said:

“it is extremely rare for a letter to reach the claimant within five to seven working days of the letter being sent.”

In the pandemic, claimants had three months in which to return the forms. I think there were considerable advantages to that. Mind told us that extending the deadline could

“reduce the need for Mandatory Reconsiderations or Appeals”

by ensuring that the right decision was made first time around. So we recommended a compromise whereby claimants would have two months in which to return forms. Unfortunately, in its response, the Department said no. However, I wonder whether the Minister recognises that the time to return forms is being reduced by delays in getting those forms out to people. We have been hearing that, typically, at least a week—seven of the 20 days—is disappearing before the claimant receives the request.

As we have heard, one of the e-petitions is about considering disability benefit claims on medical advice alone. I am sure the Minister will point out—he will be right to do so—that, as the Work and Pensions Committee heard, GPs and other medical professionals may not know exactly what is needed for a functional assessment. We certainly heard repeatedly that the British Medical Association is absolutely clear that doctors do not want to take on this additional job.

However, the Committee wanted better use of another kind of evidence, which is evidence from family and carers. We heard that the way in which their input is received “is incredibly patchy”, as is whether their input is welcomed or not. The PIP guidance for assessors is explicit that evidence from carers and family should be considered but, anecdotally, it appears quite often that it is not. So we called on the Government to review the guidance, and I am pleased to say that, on this occasion, the Government did respond positively to our recommendation. Will the Minister update us on progress with that review and say when it will be completed?

[Debbie Abrahams (Oldham East and Saddleworth) (Lab)]

Is my right hon. Friend as concerned as I am about the safeguarding of our most vulnerable claimants when they apply for PIP or have a work capability assessment and about their inability in some cases to complete that process? As a consequence, we are seeing an increasing number of prevention of future death reports from coroners that are directly related to work capability assessment or the PIP assessment process?

[Sir Stephen Timms]

My hon. Friend is absolutely right, and she has done a great deal of extremely valuable and important work on this subject, both on our Select Committee and in the Chamber. I do share her concerns and, as she knows, because it was substantially at her instigation, we are undertaking an inquiry specifically on the safeguarding of vulnerable claimants to look at these issues. I do share her concerns, and they are reflected in our report. The point about the time people have to send the forms back is important for people who are struggling, for the kind of reasons she sets out, to complete the forms within the very tight deadline that is set at the moment.

Shortly before we published our report, the Department published its long-awaited health and disability White Paper. The Minister knows, because he has kindly given me the opportunity to tell him about it, of my concern that people may miss out on support under the new system because they will not meet the eligibility criteria, although they do under the current system. Quite how that will be resolved is not yet clear, but can the Minister provide reassurance today that claimants and groups representing them will be involved in developing the new system?

There is much more I could say based on our report, but it is absolutely clear—it is already clear from this debate—that these assessments are not working well. We need significant changes to make them work better in the future, and I hope that, before too long, more of the recommendations in our report will be accepted than have been as yet.

--- Later in debate ---

[The Minister for Disabled People, Health and Work (Tom Pursglove)]

It is a pleasure to serve under your chairmanship, Sir Gary. I thank colleagues across the House for their contributions to the debate, and I particularly thank the Petitions Committee and my hon. Friend the Member for Carshalton and Wallington (Elliot Colburn) for facilitating it. I thank the petitioners who have gone about collecting signatures to get a debate in Parliament; I am very grateful to them for their interest and efforts.

It is important that we come together regularly to debate these matters, and that there is proper scrutiny of the Government’s work in this area. This debate follows on from what I would argue was quite extensive questioning during Work and Pensions questions in the House today. There is no doubt that issues including reforming assessment processes, the role of medical evidence in decision making and other such aspects of the system are vital to the Government and to people across our society, including disabled people and people with long-term health conditions. I am pleased to be able to say something about the current situation, the steps the Government are taking to improve matters, and our quite extensive reform plans, some of which we touched on at DWP questions. I would argue that significant work is already under way.

First, I want to put the assessments in context, because when we debate these matters it is vital to set out why the Government think assessments are important. We use functional assessments to help to determine entitlement to disability benefits. Each benefit has its own assessment criteria to ensure that people receive the right level of support. All our assessments are currently carried out by healthcare professionals with clinical experience. We recognise that assessments can be a difficult experience, so we are committed to improving our assessments and acting on feedback from claimants and stakeholders. We want to make the journey time and the overall experience as good as it can be. Why would any Government not want to ensure that? Where paper-based assessments can be carried out, because there is the required evidence, that should and does happen.

Diversifying the assessment channels is an important step that has been taken in recent years. There is the opportunity for people to have a face-to-face assessment, if that is right for them and if that is what they wish to have, but there are other people who would like a telephone or virtual assessment. It is right that those routes be available to people, so that they have some involvement and choice, but of course it is important that there should be the backstop that if somebody wants a face-to-face assessment, they can have one. That came up a lot in the debate. The changes that I have outlined have come about in recent times, but they are certainly not the end of the journey; that is why we have an ambitious reform agenda, with long-term transformation at its heart, to go alongside the positive steps that we are taking now to help us reach our goals.

There has been quite a bit of debate about informal observations, which were raised by my hon. Friend the Member for Carshalton and Wallington, by the hon. Members for Warrington North (Charlotte Nichols) and for Chesham and Amersham (Sarah Green), and by other colleagues, so let me address the issue directly. Informal observations are important to the consultation, as they can reveal abilities and limitations that are not mentioned in the claimant questionnaire, in the supporting evidence, or in the history taking in the consultation. They may also show discrepancies between a claimant’s reported and actual needs. Health professionals are trained to treat claimants fairly and with respect. They are professional clinicians who use their skills in history taking, informal observation and examination to provide the DWP with an impartial, independent and factual assessment.

Of course, we want every report to reflect a high-quality, functional assessment that the Department can use to make benefit-entitlement decisions, and we do not want reports to be of an unacceptable standard. We have set for providers a threshold for unacceptable reports, above which there are performance guarantees. The DWP audits a statistically valid sample of assessment reports to ensure that the standards that the Department expects are met. Let me be clear: healthcare professionals should be clear and open about that when they assess people. If colleagues have examples where they do not believe that that has been the case, I am keen to hear them so that my officials and I can look at them carefully.

Earlier this year, we published the health and disability White Paper, which set out how we will transform the disability benefits system over the coming years. Our reforms will help more disabled people to start, stay and succeed in work without worrying about being reassessed and losing their benefits—that jeopardy that is most definitely out there. I regularly have conversations with people who want to try work, and have perhaps even identified an opportunity that they might like to have a go at, but they fear it not working out, losing their benefit entitlement, and then having to go back through reapplication and reassessment in the hope of re-establishing their benefit entitlement. That cannot be right. That is why it is crucial that the Government take forward the legislative reform that we are determined to make happen.

More widely, we intend to achieve our ambitious aims by improving the benefits system, so that it focuses far more on what people can do, rather than cannot do; by stepping up our employment support for disabled people and people with health conditions; and by ensuring that people can access the right support at the right time, and have a better overall experience when they apply for and then receive health and disability benefits. Fundamentally, it is not right that people should be written off, but of course in any civilised society there must be a safety net, whereby support is available for people when work is just not a realistic prospect or appropriate for them. It is with that principle in mind that we move forward with our reforms.

We developed the proposals through extensive engagement with disabled people, disabled people’s organisations, charities, GPs and healthcare professionals, businesses and other experts. As our work progresses, we will keep those voices at the heart of how we deliver our reforms. In fact, that engagement is ongoing, and we are beginning to progress the various work streams in the reform model. To pick up on a point made earlier, I reassure the House that people’s lived experience will be heard in that work, which will have stakeholder input, because fundamentally we want to get this right. I want the process to be inclusive, to make sure that we unlock people’s potential, to ensure that they are not written off, and to provide employment support to help people into work when that is right and appropriate for them. We want to unlock the ambition and aspiration that we know is out there among many disabled people and people with health conditions.

Ultimately, our aims will go a significant way towards reducing unnecessary reassessments and the duplication of information provided to the DWP, which is a change that I think we can all welcome. We will achieve that by legislating to remove the work capability assessment, so that there is only one health and disability assessment: the PIP assessment. That will mean that there will be no need to be found unable to work, or to be found to have limited capability for work and work-related activities, to get additional income-related support for a disability or health condition, and there will not be any of the negative connotations around people having to prove that they are unfit for work.

[Sir Stephen Timms]

On a point that was raised by me, and by my hon. Friend the Member for Lewisham, Deptford (Vicky Foxcroft), what will happen to people who are too unwell to work but not disabled, and therefore not eligible for PIP? The Minister’s proposal seems to be that they will not get any help at all, but I cannot imagine that that is what he intends.

[Tom Pursglove]

The right hon. Member will be aware that the Government have set out that there will be transitional cash protection. There was the statistical release that we undertook to make available, which has now been published. We are carefully working through what the reform model means, and how individuals can best be supported to ensure that we unlock the potential to work where that is right and appropriate for people. As I say, it is important that the transitional protection be in place as we move to the new system.

There was a question about timescales for reform. We will seek to legislate for the reform in the next Parliament; we will then roll it out in a safe, stable way, and bring about the change incrementally and gradually, area by area, to ensure that we get this right. These are live discussions as we workshop and work through specific aspects of the reforms.

I am conscious that the Chair of the Work and Pensions Committee raised quite a lot of questions; I will answer as many of them as I can. If there is anything that I miss, I will gladly follow up with the Committee.

Oral Answers to Questions

Stephen Timms Excerpts

Monday 4th September 2023 Commons Chamber

[Mr Speaker]

I call the Chair of the Select Committee.

[Sir Stephen Timms (East Ham) (Lab)]

Rents have risen very sharply over the past couple of years, but the support for people claiming means-tested benefits to pay their rent, determined by local housing allowance, has not changed at all since 2020—it has been completely frozen. I wrote to the Secretary of State about this over the summer. Is the Minister able to give the House any assurance that the forthcoming benefit uprating statement will include a realistic increase in local housing allowance?

[Mims Davies]

I know that the right hon. Gentleman is very interested in this subject, as am I. Again, there is help for households, with the local housing allowance rate being set at the 30th percentile in 2020. The Government are projected to spend around £31 billion, or around 1.2% of GDP, on support for renters in 2023-24. It is absolutely right that we support people to be better off. The LHA is not intended to cover all rents in all areas, but I take a close interest in this subject.

Department for Work and Pensions

Stephen Timms Excerpts

Tuesday 4th July 2023 Commons Chamber

[Madam Deputy Speaker (Dame Eleanor Laing)]

I call the Chair of the Work and Pensions Committee to open the debate.

[Sir Stephen Timms (East Ham) (Lab)]

I am very grateful to have been granted today’s debate about DWP spending.

I will focus in particular on universal credit, whose roll-out started 10 years ago in 2013. The DWP is forecast to have, by some considerable margin, the highest expenditure of any Government Department, at £279.3 billion in this financial year, followed by the Department of Health and Social Care, at £201 billion. DWP spending is the largest by a considerable distance.

Of course, the DWP forecast is uncertain. Almost all its funding counts as annually managed expenditure; it is hard to forecast demand-led spending. DWP’s admin spending—departmental expenditure limits—is 27% lower in real terms this year than in 2010-11. Universal credit spending is forecast to be £50.8 billion this financial year, which is £8.8 billion higher than forecast in these estimates last year, reflecting the recent much-needed uprating and a higher case load. In February, 4.5 million households were receiving universal credit payments.

A key argument in the business case for universal credit was the prospect of reducing fraud and error. Nearly a quarter of the £34 billion net present value gain expected over 10 years from introducing universal credit was due to come from lower fraud and error. In fact, fraud and error have been much worse than they were for legacy benefits. The Department’s statistics show that the universal credit overpayment rate decreased, but from an astronomical 14.7% in May 2021 to 12.8% last year. I know that the Department is setting out to address that problem, and that it has obtained resources from the Treasury to do so. Underpayments were at their highest-ever recorded rate last year, at 1.6%. I hope the Minister will be able to tell us about plans for tackling those problems.

An additional reason that it is so important to get decisions right at the moment is that universal credit is a passport to cost of living support payments. There was a strong case for merging the various benefits into universal credit, and the success of the system in getting urgently needed support out effectively during the pandemic was very important and very impressive. However, there are some big problems—above all, the problem of the five-week wait between applying for the benefit and receiving the first payment. With legacy benefits, the first payment would usually arrive a week and a half or so after applying. With universal credit, having spent hundreds of millions of pounds on what we were always assured was agile technology, the same thing now takes five weeks. That is a fundamental and unnecessary flaw; the security is absent from social security.

In January 2021, the Government rejected the Select Committee’s recommendations to eliminate the wait and instead pay all first-time claimants of universal credit a starter payment equivalent to three weeks of the standard allowance, just to tide people over. The Government response pointed out that claimants can access advances, but of course, those are loans. Repayments reduce the already low monthly awards, and repaying advances is a major driver of the explosive growth in food bank demand that we have seen. Our colleagues in the other place, those on the Lords Economic Affairs Committee—with its Conservative Chair—succinctly highlighted the consequences of the five-week wait in July last year:

“the five-week wait for the first payment…drives many people into rent arrears, reliance on foodbanks and debt.”

As such, I ask the Minister once again whether the Government will reconsider our recommendations, or whether we have to wait for a different Government for that fundamental flaw to be addressed.

I am very pleased to say that one area in which the Government have listened to the Committee is reimbursement of childcare costs for people claiming universal credit. I warmly welcome the lifting of the cap and up-front payments for childcare announced in the Budget, and I hope that our future reports will have comparable levels of success. Those changes will support people to be in work in future.

Last week, the Child Poverty Action Group published a fascinating report called “You reap what you code”, highlighting areas where the universal credit computer system does not deliver what it should. It gave the example that legislation and guidance allow some groups to submit a universal credit claim up to a month in advance, but the system does not allow that, nor is there an adequate workaround outside the digital system. As such, some care leavers and prisoners expecting release can miss out on an entitlement that they are due. For all its success in the pandemic—I am unstinting in my recognition of that success—the rigidity of the digital system is a problem. Can the Minister tell us whether a fix is planned for that problem of early claims, which the Child Poverty Action Group highlighted last week?

Does the level of benefits meet need in the way it is supposed to? Do benefits represent value for the taxpayer? The Committee is conducting an important inquiry into benefit levels in the UK, and will report in the first half of next year. Benefit levels are very low. The Joseph Rowntree Foundation and the Trussell Trust told the Committee that

“the basic rate of Universal Credit—its standard allowance (or equivalents in previous systems)—is now at its lowest level in real terms in almost 40 years (CPI-adjusted) and its lowest ever level as a proportion of average earnings.”

They estimate from pretty careful research that a single adult needs £120 per week to cover essentials: food, utilities, vital household items and travel. That is excluding rent and council tax. Universal credit’s standard allowance is £85 per week for a single adult over 25. That is a shortfall of at least £35 per week, and deductions—for advance payments, for example—often pull actual support well below the headline rate.

The Joseph Rowntree Foundation and the Trussell Trust call for an essentials guarantee. They make the point—which has been suggested this week in the press—that we might get a below-inflation uprating of benefits next year, making those problems even worse. I would be grateful if the Minister gave an assurance on that front, because that would be very bad news indeed.

[David Linden (Glasgow East) (SNP)]

Does the Chair of the Select Committee agree that the Government need to resist the temptation to try to plug the gaps with one-off payments? They should actually look at the wider, more structural problems that they have with the social security system, rather than just try to plug gaps when the system is falling apart at the seams.

[Sir Stephen Timms]

The hon. Gentleman makes an important point, and I very much value his contribution to the work of the Select Committee. He is quite right, and I hope that we will be able to look at some of those structural issues over the course of the inquiry.

If universal credit did meet basic needs, other demands—including on food banks—would decrease. When the £20 a week uplift to universal credit was introduced, there was a significant drop in food bank use; when that uplift was removed, food bank use went straight back up again. Universal credit was intended to make work pay, but how can it achieve that aim if people do not have the means to pay a bus fare, for example? In evidence to the Committee, the Trussell Trust, the Joseph Rowntree Foundation and the Public Law Project all highlighted not being able to buy public transport tickets as a significant barrier to work. As far as we can tell, the Government have made no assessment at all of whether benefit levels are adequate. If I am wrong about that, I would very much welcome the Minister telling us, but there is certainly no evidence of such an assessment ever having been made. I hope the Department will look very carefully at the findings of our report when they are published in due course.

One other point was highlighted in a briefing for this debate prepared by the charity Barnardo’s. That charity describes the two-child limit as the single biggest policy driver of child poverty in the UK, and says that ending it would be the most cost-effective way of reducing child poverty, lifting a quarter of a million children out of poverty and easing the poverty of a further 850,000 children. The cost of doing so would be £1.3 billion per year. I must say that I am puzzled about the justification for the two-child limit: it presumably reflects a belief that parents should not have more than two children, but as far as I understand it, that is not the Government’s view. Indeed, Government Members are understandably starting to worry about our falling birth rate, so why do we refuse to provide support for children beyond the first two? Is it not time to just scrap that limit, which does not seem to make any sense?

Another reason for higher DWP expenditure this year is the continuation of cost of living support. Expenditure is forecast to increase by just over £2 billion this year, due to higher payments—£900 in this financial year, compared with £650 last year—and higher take-up. Those payments have been crucial, but they do not fully meet need, particularly the £150 disability support payment. Last month, Maddy Rose of Mencap told the Select Committee that the payment is “clearly not commensurate” with the extra costs that those eligible incur, and we have heard other strong evidence to the Committee along those lines. Helen Barnard of the Trussell Trust told us last month that the cost of living payment

“has certainly helped the families that have got it, but of course, it is a flat payment. It is not calibrated for the number of people you are trying to feed, so it has clearly gone less far if you are a family with children than if you are a single person or a couple.”

That is one of the reasons why the Trussell Trust data shows a faster rise in food bank demand among families with children than among families without.

The lump sum nature of the payment is problematic. Citizens Advice, speaking for many, told the Committee that increments to universal credit would be better than one-off payments. Our colleagues on the Treasury Committee called on the Government last December to provide monthly payments over a six-month period to give more households support at the time of their greatest need and reduce the severity of the disincentives to work. The Government rejected that proposal, essentially due to the limitations of the IT system, but as we know from the pandemic, monthly universal credit can be increased overnight.

The need to meet a specific qualifying period for each payment window has led to what evidence to the Committee has described as

“a cliff edge where receiving a nil UC award one month—maybe due to a sanction or a higher salary due to backpay or a bonus—caused recipients to become ineligible for the entire cost of living support payment in that qualification period.”

I am looking forward to discussing cost of living support further with the Minister responsible for social mobility, youth and progression—the Under-Secretary of State for Work and Pensions, the hon. Member for Mid Sussex (Mims Davies)—at the Committee tomorrow morning.

A very important aim in achieving effective spending is transparency over how the money is being spent and what is being achieved. The Department has had a very poor record in recent years, so I warmly welcome signs of a new commitment to transparency since the appointment of the new Secretary of State. Keeping things hidden, which has been the Department’s practice, has the short-term advantage for Ministers of avoiding having to answer sometimes awkward questions, but over the medium and long term, people depending on the Department form the impression that it is conspiring against them. The result is terrible mistrust, causing the Department very serious problems over time—for example, the very serious lack of confidence in the DWP among disabled people at the moment. It does not have to be like that, but changing things requires deliberate effort on the Department’s behalf.

None of the recently introduced employment support initiatives had regular performance reporting on introduction. I warmly welcome the Minister’s announcement of six-monthly performance reports for the restart scheme. That is one of the signs of welcome change in the Department’s approach, but it should be the norm and part of the arrangements built in at the outset, not something that has to be dragged from the Department kicking and screaming subsequently. Greater openness could deliver a wholly different relationship between the Department and the people depending on its services, with the Department seen to be working with those it serves, rather than conspiring against them.

An interesting suggestion in the Child Poverty Action Group report I mentioned earlier, “You reap what you code”, is that the source code for the universal credit computer system should be published. There would no doubt be some security concerns about doing that, but could not a small team—with experts from disability groups, Citizens Advice and software experts—be charged with reviewing that software and proposing improvements, perhaps in an annual report, a little bit along the lines of what the Social Security Advisory Committee does at the moment?

Let me briefly say a word about a different aspect of the Committee’s work. We have been worried by the cuts to the funding of the Health and Safety Executive, and one result has been drastically fewer inspections of workplace asbestos. We published a report on this last year, and called in particular for two things—a target to remove all workplace asbestos within 40 years together with a plan to deliver it, and a central digital register of all workplace asbestos and of its condition. The Government rejected those recommendations, although I do welcome the agreement of the Under-Secretary of State for Work and Pensions, the hon. Member for Mid Sussex, to meet a group of us, together with three industry groups and the Health and Safety Executive, to discuss further the idea for a register. That meeting will take place later this month.

I very warmly welcome the launch of the campaign by The Sunday Times at the weekend drawing attention to the continuing scale of the tragedy being inflicted by asbestos even now, a quarter of a century after its use was banned. It is still the biggest source of workplace-related deaths. The Sunday Times campaign headlines in particular our two recommendations, and I do hope that Ministers will now recognise the need to act. I welcome the fact that The Sunday Times will be running this campaign on a consistent basis.

I again thank the Backbench Business Committee for recommending today’s debate. I would be very interested to hear from the Minister specifically how Ministers are assessing whether the different cost of living support payments meet needs and whether they are reaching the right people, and also how and when Ministers will decide whether payments along these lines will be needed next year. I look forward to the debate we are about to have.

--- Later in debate ---

[Guy Opperman]

No, I will not. I have already given way to the hon. Lady.

Let me say something about cost of living payments. We are building on, and extending, the one-off cash payments that we provided in 2022-23, when we made more than £30 million worth of cost of living payments, including the £150 disability payment to 6 million people, £650 for more than 8 million households on means-tested benefits, and an additional £300 on top of the winter fuel payment for more than 8 million pensioner households. That put hundreds of pounds directly and quickly into the pockets of millions of people.

Criticism was made of universal credit as a principle. The first—and simple—point that I would make, which I think was acknowledged by the Chair of the Select Committee, is that the legacy system would in no way have been able to provide the degree of support that universal credit provided during covid, and it would in no way be able to provide an ongoing degree of cost of living support. Universal credit, as we see, provides a massive amount of support on an ongoing basis, which is targeted to help those most impacted by rising prices throughout this financial year.

[Sir Stephen Timms]

Will the Minister give way?

[Guy Opperman]

There are about a dozen points made by the right hon. Gentleman to which I was going to respond, but I will give way once again.

[Sir Stephen Timms]

I am grateful to the Minister. When does he expect to make a decision on whether the cost of living payments will continue for a further year? When, this year, is that decision likely to be made?

[Guy Opperman]

Because the right hon. Gentleman and I have worked together for many years—and I emphasise “together”—he will know that I have been a humble junior functionary at the Department for Work and Pensions for a very long time, never to rise any higher. Let me also say to the hon. Member for North East Fife (Wendy Chamberlain) that I have had the privilege of serving under three female Secretaries of State before the present Secretary of State. I think I am now on my seventh Secretary of State.

These matters are monumentally above my pay grade, and, as I am sure the right hon. Gentleman knows, having done my job and many other jobs in the Government, they will be decided by the Chancellor and the Prime Minister at some stage over the course of the coming year. [Interruption.] I have much to be modest about, to be honest. As I have said, these matters are above my pay grade and beyond my knowledge, but they will be considered. There will be an autumn statement in November, which will be the obvious time for decisions to be telegraphed, if not made.

The right hon. Gentleman raised a number of points, and I will try to answer some of them in the time that I have. He mentioned prison leavers. The Department recognises the need for prisoners and carers to be able to make advance claims for universal credit, and there is a working process in place to support that. I have met the prisons Minister, my right hon. Friend the Member for East Hampshire (Damian Hinds), who will welcome any questions that will follow during the justice debate, and the social mobility Minister, my hon. Friend the Member for Mid Sussex (Mims Davies), who looks after most aspects of matters relating to prisoners, on several occasions to try to drive forward universal credit take-up. However, it requires the individual to desire to do that, and that is clearly complicated and not easy. It is a work in progress, but it is very much something that we are aware of.

I know that the social mobility Minister is giving evidence to the Select Committee tomorrow, so I will not address in too much detail the issues the right hon. Member for East Ham raised on the Health and Safety Executive, which is one of the few briefs I have not held in the last few years. He rightly raised the issue of transparency, and I would respectfully say that I agree with him. The present Secretary of State has transformed the position in that regard. The right hon. Gentleman knows my strong view that, save where we have to provide data on a monthly basis under labour market statistics, we should have six-monthly provision of the vast plethora of data, linked to the two fiscal events of the year, but that is a work in progress. The Department is definitely reviewing all aspects of those things.

The right hon. Gentleman raised the flexible support fund and particular issues about people taking buses to work. I want to take issue with that, because there is absolutely no doubt that a jobcentre can use the flexible support fund to support bus or other transport fares for agreed work-related activity. If it is for a work-related activity, that support can be provided as it is in other contexts—childcare being the one of which he will be particularly aware. I would certainly very much hope that the individual jobcentre that he referred to would be aware of that.

On fraud and error, the right hon. Gentleman will be aware that huge amounts of effort are being made by the Minister for Disabled People, Health and Work, who takes control of that particular part of the portfolio, and by the Secretary of State in a multitude of different ways. We have a large number of extra staff who have been brought in to address fraud and error. According to the latest national statistics, it has fallen to 3.6% from 4%, and overpayments from fraud are down to 2.7% compared with 3% in 2021-22. Universal credit losses have fallen by nearly 2% over a similar period. Bluntly, we are trying to crack down on those who are exploiting the benefit system, and we want to make it very clear that we are coming after those people. We want to ensure that the maximum amount of support goes to the people who need it.

The targeted support includes support for people on means-tested benefits such as universal credit, with up to three cost of living payments totalling up to £900. We have delivered the first £301 payment to 8.3 million households in support worth £2.5 billion. The two further payments of £300 and £299 will be made in the autumn and next spring. To help with additional costs, we have paid the disability cost of living payment to 6 million people as well as paying the winter fuel support payment. A huge amount is being done in jobcentres, whether that is through the in-work progression offer, the support of extra work coaches, the over-50s support, the administrative earnings threshold support or the 37 new district progression leads who are working with key partners, including local government, employers and skilled providers, to identify and develop local opportunities and to overcome barriers that limit progression.

The hon. Member for North East Fife raised a number of pension matters. Clearly, I continue to defend the actions of the Labour Government and the coalition Government on the rise in state pension age. She referred to both the LEAP exercise and what has happened at HMRC, and they are both works in progress. I do not believe there is any fundamental change to that of which she has been previously advised. On pension credit, she will be aware that there has been an increase in excess of, I think, 170% in applications. There is a slight backlog, but that is coming down dramatically. On the gender pensions gap, she will be aware of the changes to the new state pension, which are massively advantageous to women, and of the fact that successive Governments—starting with the Labour Government and the Turner commission, and then the coalition—have brought in automatic enrolment specifically to address that particular issue.

The hon. Lady raised a final point about those who change jobs in later life. I cannot overstate the importance of the project for which I have been pressing for only five and a half years now, which is the mid-life MOT. I am delighted to say it is now being rolled out across the country, whether that is online, in jobcentres up and down the country or, more particularly, in the three private sector bodies that are trialling particular processes. If she is not yet acquainted with that, I would strongly urge her to become so, particularly because in her area of Scotland in North East Fife there are, I know, providers that are offering that process. I can provide her with the details. Aviva and others are doing very good stuff there.

I am conscious that I have been speaking for some time, but the practical reality is that we believe we are removing the barriers that prevent people from working. We believe that we are reducing the number of people who are economically inactive, with a fifth consecutive month when inactivity has declined. I accept that there is more to do, and I am determined to leave no stone unturned in taking the decisive action needed across Government to see that downward trend continue.

In conclusion, I believe that we are tackling inflation to help manage the cost of living. We are providing extra support. The economic trends, as shown by the labour market statistics, are heading in the right direction and, with the Government’s ongoing significant package of cost of living support, that is worth over £94 billion in excess of the rises to state pension and benefits. We are protecting those most in need from the worst impact of rising prices by putting more pounds in people’s pockets, and I commend these estimates to the House.

--- Later in debate ---

[Sir Stephen Timms]

Let me reiterate my thanks to the Backbench Business Committee for enabling us to hold the debate, and I would like to thank everyone who has taken part in the debate as well. The hon. Member for North East Fife (Wendy Chamberlain) spoke in the debate last year as well, I am pleased to say, and I want to pick up one point she made about the gender pensions gap. I join her in welcoming the fact that the Pensions Minister has now come forward with a definition of that, so that we know what we are talking about. But I also agree with her that we need a target to reduce it, and I hope that we will see that in due course as well.

I thank my hon. Friend the Member for Oldham East and Saddleworth (Debbie Abrahams) for all her work on the Committee and her very committed work on behalf of disabled people. This afternoon, she spoke about the scourge of disability poverty and some of the things that we need to do to tackle that.

I am grateful to the hon. Member for Glasgow East (David Linden) for combining his work on the Committee with his Front-Bench role. He makes a very valuable contribution to the work of the Committee. Let me endorse his tribute to the work of the organisation Christians Against Poverty, which is very valuable. It is doing a very impressive job all over the country.

I am grateful for the interventions we have had from my hon. Friend the Member for Wirral West (Margaret Greenwood), the hon. Member for Glasgow South West (Chris Stephens)—it is good to see him back on this beat—and the hon. Member for Na h-Eileanan an Iar (Angus Brendan MacNeil).

I am grateful to the Minister for suggesting that we will perhaps hear about the plans for further cost of living payments in the autumn statement. I think they will be needed. My hon. Friend the Member for Wirral South (Alison McGovern) was absolutely right to make the point from the Opposition Front Bench that in many respects the security has been removed from social security. That is a lamentable feature of the last few years. The level of benefits is much too low and it has not been properly uprated. I want to renew my appeal. We did have a proper uprating this year, thankfully, but we need that again next year. We are talking about a historically low level of benefits. That is the major reason why food bank demand is still rising. If we do not have a full uprating next year, it will rise further.

I am glad the Minister has confirmed that the Department is reviewing arrangements for transparency. I am grateful to him for that and the confirmation he has given of the direction of travel and the work in progress. I am also interested to hear about the staff being recruited to tackle fraud and error. The Committee would be very interested to follow progress on that and perhaps to table some questions about how many staff there are.

I am very grateful to have had the opportunity to have this debate, Madam Deputy Speaker, and to everyone who has contributed to it.

Question deferred until tomorrow at Seven o’clock (Standing Order No. 54)

Ministry of Justice

Cost of Living Support

Stephen Timms Excerpts

Tuesday 20th June 2023 Commons Chamber

[Madam Deputy Speaker (Dame Rosie Winterton)]

I call the Chair of the Work and Pensions Committee.

[Sir Stephen Timms (East Ham) (Lab)]

The cost of living payments have made a vital contribution to millions of families in supporting people through the current crisis and I welcome the contribution they have made. However, the need for them does reflect, particularly following the removal of the £20 a week uplift from universal credit, the historically low headline level of benefits—at the moment, in real terms, the lowest for 40 years. What consideration are the Minister and his colleagues in the Department giving to consolidating those occasional one-off payments into the mainstream benefits— universal credit and the rest—so that people can budget with confidence, week by week?

[Tom Pursglove]

The right hon. Gentleman will recognise that my right hon. Friend the Secretary of State has his annual review of benefits and pension levels, where all matters are properly considered in the usual way. Decisions are made and announced through those formal processes. It is worth saying in relation to disability spending more generally that in 2027-28 total disability spending is forecast to be over £41.6 billion higher in real terms compared with 2010. We are spending very significant sums of money on support for disabled people. We also have those cost of living packages of support in place for them. We will continue to be on the side of helping people through this difficult time, supporting where we can and cushioning the impacts of those challenges. Again, I invite Opposition Members to join the support for the overarching mission of this Government, which is to get inflation down and to relieve those pressures.

Oral Answers to Questions

Stephen Timms Excerpts

Monday 19th June 2023 Commons Chamber

[Mr Speaker]

I call the Chair of the Select Committee.

[Sir Stephen Timms (East Ham) (Lab)]

Very little data is being published on the outcomes of the restart programme in Don Valley or anywhere. There was a one-off statistical release last December, but nothing regular at all. In the past, we have had monthly data from the Work programme, and we still have regular updates from the Work and Health programme. Does the Minister recognise the value of regular publication of outcome data for the flagship restart programme?

[Guy Opperman]

With great respect, I think we do publish data on all aspects of the Department for Work and Pensions’ programmes, and I addressed this matter in great detail in front of the right hon. Gentleman and the Select Committee recently.