Oral Answers to Questions

Mims Davies Excerpts

Monday 18th March 2024 Commons Chamber

[Margaret Greenwood (Wirral West) (Lab)]

5. What assessment he has made of the effectiveness of his Department's support for vulnerable people who claim social security benefits.

[The Minister for Disabled People, Health and Work (Mims Davies)]

[In British Sign Language: “Happy Sign Language Week everybody.”] It is a key priority for the Department for Work and Pensions to provide effective support for our vulnerable customers. We provide training on how to support customers’ mental health, and we have a six-point plan for supporting claimants who may be at risk of suicide or self-harm. The DWP regularly reviews processes to make improvements through colleague and customer feedback, and through the work of the serious case panel.

[Margaret Greenwood]

The Government estimated that 3% of households on legacy benefits would fail to move to universal credit under managed migration. However, by last December, 21% had not managed to do so and, as a result, had their benefits stopped. This is a matter of real concern. The DWP will now ask more vulnerable people who are wholly reliant on benefits to transfer. What will the Government do to ensure that those vulnerable people do not fall out of the social security system?

[Mims Davies]

I thank the hon. Lady for her point about vulnerable customers who have come into our curtilage and purview. The Minister for Employment has reminded me that we will take this very slowly, and will engage with and support customers. Customers can speak to help to claim advisers at Citizens Advice, and we will ensure that we listen to them.

[Justin Tomlinson (North Swindon) (Con)]

In addition to the financial support provided to personal independence payment claimants, what progress is being made to refer claimants proactively to the widest support available in their community?

[Mims Davies]

I thank my hon. Friend for highlighting this point. There is the household support fund, help to claim, and opportunities to pop into the local library to get additional support, for example. There is also an extra £500 million out there on top of the £1 billion through to the end of this month. I would say to anybody: “The benefits calculator is out there, and do talk to the CAB and your local council”—perhaps in Swindon.

[Debbie Abrahams (Oldham East and Saddleworth) (Lab)]

Today the Government are in Geneva defending their policies to the UN committee that is investigating the UK for breaches of the convention on the rights of persons with disabilities, including article 28 on the right of disabled people to social protection. Given that drastically cutting disabled people’s social security support between 2012 and 2019 and austerity were found to be responsible for 148,000 avoidable deaths, how will the new wave of austerity announced in the Budget affect the health and wellbeing of disabled people?

[Mims Davies]

I am pleased to have this opportunity to make it clear to the House that the Government are committed to the UN convention on the rights of persons with disabilities and we look forward to outlining the UK’s progress on advancing the rights of disabled people across this country. Our national disability strategy and the disability action plan are delivering tangible progress. This includes ensuring that disabled customers can use the services they are entitled to, as we have spelled out today. Disabled people’s needs are better reflected in planning for emergencies as well. We are making sure that this country is the most accessible and, importantly, equal place to live in the world.

[Dean Russell (Watford) (Con)]

I truly welcome and am personally grateful for my hon. Friend’s support for my campaign for parity between mental and physical health in the workplace, and for the recent publication of the national suicide prevention strategy, which referenced two of the points I have been campaigning on. I understand acutely that the Health and Safety Executive has worked hard on updating first aid guidance, and I would be grateful if the Minister could please update the House on this.

[Mims Davies]

The DWP is also proudly committed to becoming a more trauma-informed organisation, and we will be world-leading on that. I was pleased to see that in Hastings. The HSE continues to work with us, as does the Department of Health and Social Care, to support the suicide prevention strategy for England. I can confirm that the first phase of mental health guidance on the HSE website has been revised to include text that emphasises the importance of, and the need to consider, parity of risks to either mental or physical health.

[David Duguid (Banff and Buchan) (Con)]

6. What steps he is taking to help fill job vacancies in Banff and Buchan constituency.

--- Later in debate ---

[Jane Hunt (Loughborough) (Con)]

12. What steps he is taking to tackle non-payment of housing benefit to district councils when the beneficiary is not a registered social landlord.

[The Minister for Disabled People, Health and Work (Mims Davies)]

The Supported Housing (Regulatory Oversight) Act 2023 brings reforms to the supported housing sector to improve quality and value for money. Any changes to funding models would need to be considered in the context of those broader reforms, but we keep the subsidy policy under review.

[Jane Hunt]

Charnwood Borough Council currently contributes £1.5 million a year to subsidise the supported housing benefit payment to local charities, which are unable to become registered social landlords. The charities provide excellent support and accommodation to those suffering from addiction, or ex-offenders undergoing rehabilitation. However, the cost to the council is unsustainable. Please will my hon. Friend look at funding those services, as the Department for Work and Pensions currently does for similar organisations that are registered social landlords?

[Mims Davies]

I thank my hon. Friend for raising this issue. The challenging fiscal environment means that we need to prioritise resources and ensure that support is targeted effectively to maximise impact for citizens. I chair a cross-Government group with the Department for Levelling Up, Housing and Communities on quality issues and other matters, such as subsidy loss, which she raises. We will continue to review and monitor the concerns that she and other local authorities have raised. However, I point to the local housing allowance uplift, which is a central focus for me.

[Alistair Strathern (Mid Bedfordshire) (Lab)]

13. What recent estimate he has made of the average time it takes for claimants to complete medical assessments for personal independence payment claims.

[The Minister for Disabled People, Health and Work (Mims Davies)]

We treat all claimants individually, recognising the differing needs of health conditions and disabilities, and the impact on claimants’ daily lives. The length of time for an assessment is not included in the contract between the DWP and providers, but I can confirm that the average time for 2023 was 63 minutes.

[Alistair Strathern]

I was heartbroken to hear the experience of a constituent who had to go through an enhanced medical assessment for PIP. A bowel cancer survivor with severe arthritis, she was made to stay on a phone call for over three hours to be assessed. That meant that, due to her needs, she had to suffer the indignity of soiling herself just to complete the assessment. How on earth can that be okay? I would like to understand what steps are being taken to reduce the times of these assessments and to hear what can be done to ensure they are finally undertaken with basic human compassion.

[Mims Davies]

I thank the hon. Gentleman for raising a distressing case. The DWP is committed to assessing people as quickly as possible. I am happy to look into that particular situation to see why, in this case, the support the claimant was entitled to did not come promptly. Prioritising the reduction of processing times to maximise the number of assessments completed without affecting quality is key, but I am very happy to take that case away.

[Mr Speaker]

I call the shadow Minister.

[Vicky Foxcroft (Lewisham, Deptford) (Lab)]

The Department for Work and Pensions has a staggering 288,000 outstanding PIP claims. The average clearance time is currently 15 weeks. People are waiting almost four months for a decision, which can have a significant impact on physical and mental health. What is the Minister doing to improve clearance times, so that people are not left in limbo, worrying about whether they can afford the extra costs associated with their disability or long-term health condition? The Government urgently need to get a grip.

[Mims Davies]

Claimants’ satisfaction has remained above the service level of 90% or higher as of the three-month average that began in September 2016. The end- to-end clearance time from registration to a decision being made is currently 15 weeks, which has been reduced from 26 weeks in August 2021. [Interruption.] The hon. Lady asked very gently what we are doing. We have multi-channel assessments and I am engaging regularly with my officials twice a month to ensure that we are assessing the queues and the delays and, as I said at the start of this question, that we are treating everybody individually and in a tailored and suitable way.

[Stuart C. McDonald (Cumbernauld, Kilsyth and Kirkintilloch East) (SNP)]

15. What steps his Department is taking to help reduce the number of children in poverty.

--- Later in debate ---

[Henry Smith (Crawley) (Con)]

T2. I extend my gratitude to the Minister for Disabled People, Health and Work for recently holding a menopause roundtable that was particularly focused on employment in tourism and hospitality, and to Gatwick airport for hosting it. What steps will the menopause employment champion take next?

[The Minister for Disabled People, Health and Work (Mims Davies)]

I am delighted about the regional roundtables, including in the leisure and hospitality sector, oil and gas, and education, among others. They are informing the sector work of the menopause employment champion, and her one-year report is now available, showcasing a variety of stakeholders’ perspectives, and outcomes for women who need support.

[Mr Speaker]

I call the SNP spokesperson.

--- Later in debate ---

[Dr Lisa Cameron (East Kilbride, Strathaven and Lesmahagow) (Con)]

T3. As chair of the all-party parliamentary group for disability, I thank the Minister for recognising Sign Language Week in the Chamber. It is so important for disability inclusion in the workplace. Will she recommend that hon. Members from across the House meet representatives of the British Deaf Association, who are now welcoming people in Dining Room A at an event I am co-sponsoring?

[Mims Davies]

I am delighted to welcome Sign Language Week, which is marking its 21st anniversary of recognising British Sign Language as a language in its own right. I encourage Members to join the British Deaf Association reception after these questions have ended.

[Dan Carden (Liverpool, Walton) (Lab)]

T8. The Government will move thousands of my constituents across to universal credit over the next year. They will be forced to wait five weeks for their first payment or up to nine weeks if they receive child or working tax credits. According to DWP data, 60% of the people across Merseyside who are in that situation will take out an advance loan. Does the Minister think it right that my constituents, who are among the most deprived in the country, should be pushed into debt or face weeks without the bare minimum that they need to afford the essentials?