First Capital Connect (Hertford Loop)

Lilian Greenwood Excerpts

Tuesday 28th January 2014 Westminster Hall

[Lilian Greenwood (Nottingham South) (Lab)]

It is a pleasure to serve under your chairmanship, Dr McCrea. I congratulate the hon. Member for Enfield North (Nick de Bois) on securing this important debate. Many of the concerns that he raised—overcrowded, uncomfortable trains, frequent cancellations and inadequate customer services—will be familiar to commuters throughout the country, but there are clearly particular challenges on the Hertford loop line. I listened carefully to the examples that the hon. Gentleman and other hon. Members gave of recent disruption on the line. Passengers undoubtedly expect better, and it is clear that action by Network Rail and First Capital Connect is needed.

Network Rail is responsible for maintaining and improving the line, but train operators also have an important role in managing disruption, providing public information and passing compensation on to passengers. Today’s debate has raised concerns over how well that relationship functions. Several hon. Members have highlighted the vital importance of the way in which operators deal with delays, especially when infrastructure leads to unavoidable disruption. The disruption on the line has affected passengers acutely, because by London standards people in the borough of Enfield are unusually dependent on national rail services. The unacceptable performances of recent months have thrown the quality of those services into sharp focus, and we can all understand commuters’ anger at the frequent disruption, especially against a backdrop of rising fares.

Regulated fares have risen by 20% since the election, and there have been much higher rises in some unregulated fares, but commuters on the First Capital Connect franchise have had to endure some of the worst punctuality figures in the country. Perhaps unsurprisingly, passengers report some of the lowest satisfaction rates. Between 8 December and 4 January just 74% of trains on the Great Northern routes arrived on time. The hon. Member for Enfield North highlighted periods of even lower punctuality. That is not to underestimate the challenges that Network Rail and operators face in running busy London commuter services, or the pressures on the local infrastructure and the rolling stock, some of which, as has been mentioned, is decades old; but as hon. Members have made clear today, passengers have, over the past three months in particular, had to endure an unacceptable standard of service.

Given the level of investment that is due to go into the part of the commuter network in question, it is easy to understand why the Government have opted for a management-style contract for the combined Thameslink, Southern and Great Northern franchise. However, that means that Ministers must take a greater degree of responsibility. Perhaps the Minister will outline how he expects that new approach to contracting to work in practice. How will the reclassification of Network Rail affect things? Will the reclassification make it possible to get more co-ordination between the infrastructure manager and passenger operators with a management-style contract? There are opportunities to deliver more frequent or otherwise improved timetables as part of the new franchise; that will be made possible by the infrastructure improvements.

A peculiar feature of the line is the southbound destination: most services terminate at Moorgate during the week, but there are exceptions, such as evening and very early trains, which are diverted to King’s Cross.

I hope that the Minister acknowledges that there are issues that will not be resolved by the franchising process, including the rolling stock used on the line. The hon. Member for Stevenage (Stephen McPartland) mentioned the class 313s, which are among the oldest trains still in regular commercial use. If they are still in use when the new contract ends in 2021, some of those units will be 45 years old. I understand that there are particular challenges, as trains on that route have to operate with both overhead and third rail electrification systems, but even in the light of that restraint we need to know what the Department is planning for the future. What assessment has the Minister made of the long-term viability of these trains?

It would also be good to have the Minister’s comments on the record about the long-term management of the lines. The West Anglia lines, including the route to Enfield Town, mentioned earlier, are due to transfer from the Greater Anglia franchise next year. I am sure that passengers hope that London Overground will deliver the same benefits it brought to other areas that were previously managed by Silverlink, namely investment in the trains, improvements to stations and increased staff presence. That approach has resulted in much improved passenger satisfaction, delivered integration with other Transport for London services and increased revenue.

The Campaign for Better Transport has said that passenger services have

“improved significantly since the previous arrangements”

and station standards have

“sharply improved…from the Silverlink days.”

Even the most significant customer service improvement in recent years—the introduction of Oyster cards on suburban rail routes—was driven by Transport for London, although rail operators have been the main beneficiary of the additional revenue that has been generated.

Transport for London previously expressed an interest in running the Hertford loop line, which in theory could happen when the combined Thameslink, Southern and Great Northern franchise expires in 2021. Given the success of London Overground, any such proposals deserve to be taken seriously. What discussions has the Minister had with TfL on the possibility of any future devolution of the Hertford loop line, either in whole or in part? Although that is a long-term question, which will surely be revisited, the point it underlines is that there are alternative models for operating services, which we should consider.

[Mr Prisk]

As the Member for Hertford and Stortford, I caution the hon. Lady slightly. I wonder whether she is aware that there is a danger that services could be improved for those within the M25, with money being spent on carriages there, not for my constituents. Does she agree that, where improvements are made and provision is offered, all the passengers along that line should benefit, not just some?

[Lilian Greenwood]

I agree that that danger could present itself, if there is devolution of only part of the route. It is important that we understand whether the Minister is considering devolution and, if so, how protection would be put in place in respect of such issues. I understand why the hon. Gentleman expresses concerns on behalf of his constituents.

The Hertford loop is a branch of the east coast main line. Of course, hon. Members’ constituents have the option of catching a direct train to Stevenage, unless they are already there, where they can change on to InterCity East Coast services. As a key transport artery, we have to look at the east coast main line’s inter-city services and how they relate to First Capital Connect’s commuter provision, just as we look at improvements to the Hertford loop in the context of the wider Thameslink programme. In recent years, the quality gap between inter-city and commuter services on the east coast main line has widened, but instead of concentrating on bringing the local trains up to standard, the Government are committed to abolishing the successful long-distance operator.

East Coast has gone from strength to strength since the last private operator failed in 2009. Record passenger satisfaction and punctuality ratings have been achieved and all profits are reinvested in the service. However, if the Government’s privatisation goes ahead, that money would be split with shareholders instead. By the time the Government expect the new franchise to start, almost £1 billion will have been returned to the Treasury in premium payments.

This year, East Coast has raised fares by an average of 1.2%, a real-terms cut, at a time when commuters across the country are having to budget for fare rises of more than double the rate of inflation. This decision was a welcome relief for passengers up and down the line, including those who change on to East Coast services from north London and Hertfordshire, but it underlined the absurdity of the Government’s drive towards privatisation, which seems born out of a desire to end this successful alternative to franchising before the election. It certainly does not seem to relate to the passenger power that the hon. Member for Hertford and Stortford wants.

It is nonsense that the current successful operator has been barred from bidding for ideological reasons, but Eurostar East Coast, which is ultimately owned by the French and British Governments, has been shortlisted. The refranchising budget runs to £6 million. In the light of today’s discussions, it is disgraceful that Ministers are wasting Government time and taxpayers’ money on this unneeded, unwanted and wasteful privatisation, instead of getting to grips with the cost of living crisis and addressing problems on routes such as the Hertford loop.

[The Parliamentary Under-Secretary of State for Transport (Mr Robert Goodwill)]

Is the hon. Lady considering taking other services back into the public sector when the franchises run out, should her party win the next election?

[Lilian Greenwood]

The Minister is aware that we are committed to maintaining East Coast as a public sector comparator, if we are in a position to do that, if he has not already privatised it. Certainly, given the amount of taxpayer and fare-payer money going into our rail system, we are right to be open-minded about considering possible rail reform, in the interests of passengers and taxpayers.

Investment in the Hertford loop line must lead to improved services in the short term and long-term strategic questions need to be dealt with, including about the trains used on the line. I urge the Minister to concentrate on securing those improvements, on this line and on other commuter lines, instead of pursuing a costly and wasteful privatisation that will not benefit passengers.

--- Later in debate ---

[Mr Goodwill]

I will see whether that information is available. If my hon. Friend tables a written question, he will probably get an answer more quickly than if he writes me a letter. Written questions seem to be an effective way to get officials to work as quickly as they can.

We have already told First Capital Connect that it must continue to challenge Network Rail to improve its performance on the line, and we are seeing some positive signs, including better plans for clearing trackside vegetation and for reducing minor defects in overhead line equipment. Network Rail has also started a programme of measures to reduce fatalities at stations. I welcome the programme, and I am aware that Network Rail has looked in some depth at how those tragic incidents can be reduced. Not only are fatalities still a significant cause of delays on the network, but of course each and every incident is a tragedy for the families of those involved.

First Capital Connect’s franchise agreement, as with all franchise agreements, contains benchmark measures. It should be stressed that although passengers have seen some significant delays, particularly in the recent extreme weather, the operator’s overall performance is well within its contractual requirements, which are measured as moving annual averages. We will continue to monitor the situation closely, and we will be quick to act in the event of any breach of the operator’s contract.

[Lilian Greenwood]

What discussions has the Minister had with First Capital Connect on how it deals with delays? The hon. Member for Broxbourne (Mr Walker) said that delays are often unavoidable, such as in periods of inclement weather, but it is how the operator deals with those delays and informs passengers of the cause and of how long the delay will last that causes the most inconvenience and upset.

[Mr Goodwill]

The hon. Lady is right. One of the problems, as mentioned by my hon. Friend the Member for Stevenage (Stephen McPartland), is with the information provided to passengers. We have discussed inaccurate information on the live update boards with First Capital Connect, and my hon. Friends the Members for Broxbourne (Mr Walker) and for Enfield North, who also mentioned the problem, may be interested to know that First Capital Connect is already considering the implementation of a live countdown system at a number of stations. Although I cannot promise that the system will be installed at every station for the time being, it is definitely a step in the right direction.

This month Passenger Focus, the statutory representative body for rail passengers, published the autumn results of its national passenger survey, which contained some positive signals for First Capital Connect passengers, so it is not all bad news. For example, First Capital Connect showed an annual 10% increase in satisfaction with the way it deals with delays and a 5% increase in satisfaction with the helpfulness of staff. Good results were also seen in improvements to the train and station environment; passengers report that trains and stations are cleaner and better maintained.

[Mr Goodwill]

I am not saying that everything in the garden is beautiful. I am saying that there are a few more blooms around this year than in the past. The pressure is now on First Capital Connect to improve performance on punctuality and reliability, in which the survey showed an annual decline.

As my hon. Friend will know, we are planning to re-let the franchise in September, and the Department is currently assessing bids from several operators and looking at their plans for the future. I am sure he will understand that I cannot say more about the details of those bids at the moment, but I assure him that the new franchise will contain a regime of financial penalties and rewards to improve passenger satisfaction.

The extent to which bidders meet or exceed the Department’s requirement to improve the quality of services and to increase customer satisfaction will form an important part of the evaluation of bids, as my hon. Friend suggested. The winning bidder will be required to publish a regular customer report, setting out how it is engaging with passengers and taking account of their views, and how it is meeting its commitments and targets. It will also have to monitor and publish its performance against a new passenger experience metric, which combines a national passenger survey of satisfaction run by Passenger Focus, an independent body, and an objective assessment of service quality. We will, of course, make further announcements in due course.

If my hon. Friend is interested, extensive information on the new TSGN franchise is available publicly on the gov.uk website and includes the draft franchise agreement and the invitation to tender. Between them, those two documents set out the Department’s detailed expectations of all bidders hoping to be the next operator of train services in my hon. Friend’s constituency. In particular, they provide a full explanation of how the operator will be challenged to improve services throughout the entire spectrum of passenger experience, and detail how it will be rewarded if it exceeds passenger expectations, or held to account if it falls short. They also explain how the operator will be measured against the targets, including by reference to the national passenger survey independently undertaken by Passenger Focus.

On compensation for passengers, Network Rail pays compensation under schedule 8 of its track access agreement to train operating companies for unscheduled delays. A proportion of that will find its way to passengers via delay repayment refunds, but I accept that it is sometimes a hassle to fill in the paperwork and get the refund.

I was pleased to hear my hon. Friend the Member for Enfield North praising some of First Capital Connect’s front-line staff. I hope that passengers will take advantage of its facility to nominate staff who go an extra mile for passengers.

[Lilian Greenwood]

I want to take the Minister back to the new franchise, which is a management-style contract. How will he ensure, or what action has he taken to ensure, that there is better integration between Network Rail and the successful operator under the new contract? I am thinking of experience elsewhere, such as the alliance with South West Trains.

[Mr Goodwill]

There is often criticism of such franchises and questions are asked about what incentive there is for the operators to provide a decent quality of service as they do not keep the revenue. We are very mindful of that.

The winning bidder’s performance in key areas will be subject to a performance regime with financial incentives and penalties used to drive the quality of service, protect passengers’ interests and, therefore, increase revenue. The winning bidder will focus on reducing delays, cancellations and short trains and improving customers’ experience of the railways in the franchise area, not just on minimising costs.

TfL (Funding and Station Staffing)

Lilian Greenwood Excerpts

Wednesday 15th January 2014 Westminster Hall

[Lilian Greenwood (Nottingham South) (Lab)]

It is a pleasure to serve under your chairmanship, Mr Rosindell. I congratulate my hon. Friend the Member for Hayes and Harlington (John McDonnell) on securing this important debate. He is a tenacious advocate for better public transport and was right to say that London Underground’s quality of service is now under threat.

There are two closely related issues in the debate, and I would like to begin with the question of station staffing levels, because the staffing reductions on the underground weigh heavily on the minds of many Londoners who rely on current levels of customer service to undertake their daily journeys. Of course, that is to say nothing of those Londoners whose jobs are at risk.

Every passenger may experience inconvenience if staffing levels are reduced. How many of us have come across faulty barriers or ticket machines, but have known exactly where to find help? How many of us knew where to go for advice when a service was cancelled, especially late at night? Clearly, it was the ticket office. Just yesterday, I arrived on the platform down at Westminster to find services disrupted, so I could not travel by tube and needed a refund on my Oyster card. I knew that that service would be provided quickly and courteously by staff in the ticket office, and of course it was.

Such experiences are common to us all, but as my hon. Friend the Member for Hayes and Harlington set out very clearly, we know that Boris Johnson’s plans to close all ticket offices and cut 17% of station staff will hit disabled passengers particularly hard. These are passengers who Transport for All has warned could face new barriers in trying to travel to work, to see friends and family and to get out and about in the capital. According to Transport for London’s own equality impact assessment, customers with dyslexia will be particularly affected, as that is

“a disability that remains hidden when”

people are

“using a ticket office, but would potentially become known when”

they are

“requesting assistance at the ticket machine.”

If stations are left unstaffed, perceptions of safety will be damaged, discouraging some groups of passengers in particular from travelling. TfL’s own equality impact assessment states:

“Concerns about crime and antisocial behaviour tend to affect the travel patterns of women, BAME”—

black, Asian and minority ethnic—

“Londoners, younger people and…those on lower incomes more…than other groups”.

A number of my hon. Friends have described some of the circumstances that demonstrate exactly how important tube workers are in keeping stations safe and feeling safe.

Let us be clear. This is not a carefully managed, gradual transition to new working practices. All the ticket offices are due to close next year. That suggests that it is driven by a political timetable. These proposals are about McNulty-style cuts to the underground instead of putting passengers first. I well understand why my hon. Friends the Members for Derby North (Chris Williamson), for North Ayrshire and Arran (Katy Clark) and for Wansbeck (Ian Lavery) are worried about the implications for their local rail services. When almost 1,000 station staff are losing their jobs, it is simply not credible for the Mayor to say that that will not lead to any reduction in passenger service and safety standards.

[Chris Williamson]

Does my hon. Friend agree that this is also a matter of trust? I say that because the Mayor is on record as saying in March 2010:

“This Mayor takes his promises to Londoners extremely seriously. Every station that has a ticket office will continue to have one.”

He made that solemn pledge; he could not have been clearer. This is a matter of trust, is it not?

[Lilian Greenwood]

My hon. Friend is exactly right. I would say that the Mayor has now lost any credibility that he might once have had on this issue. Not only did he make those comments in 2010 but in his 2008 manifesto he was unequivocal:

“We will halt all such ticket office closures immediately.”

I know that the Mayor has had a high-profile falling-out with the Deputy Prime Minister, but perhaps he should have some sympathy with him, because he was photographed signing a petition that called for an end to

“the closure of station ticket offices”

and the reopening of

“those which have already been closed.”

In a particularly florid turn of phrase, the Mayor said at the time:

“Consider the threat has been lifted, annihilated, vaporised, liquidated, exterminated, removed and obliterated as of now”.

He later said to Assembly Members:

“The first and most important point to make is no ticket offices will be closed...They are not going to be closed...The answer to the number of ticket office closures is nil”.

On the very same day, a leaked TfL report revealed that closures were indeed being planned, and in November we had confirmation that all ticket offices were to be shut, so Boris Johnson began as the Mayor who said that he would save every ticket office and he will finish as the Mayor who closes every one of them.

There are other long-term considerations that have to be addressed, including the future of London Overground which, as my hon. Friend the Member for Hackney North and Stoke Newington (Ms Abbott) rightly said, is an excellent service. Services and stations on the West Anglia lines are due to be transferred from Greater Anglia to London Overground next year, and commuters on those lines will be hoping that the promises made on investment and improvements in service quality will be upheld. As the Campaign for Better Transport has powerfully argued, the highly visible improvements that London Overground made in 2007, which included putting more staff on stations, have improved passenger satisfaction, driven up revenue and transformed the image of many local services.

As Ministers help to oversee the transition of the lines, will they satisfy themselves that this round of job losses is not the first step towards returning to the poorly staffed, poorly maintained and threatening stations that characterised the old Silverlink franchise? If this Minister can give that commitment today, this question must surely apply: why take that approach to the overground but not the underground?

Unfortunately, recent relations between the Government and the Mayor’s office do not give us cause to hold out much hope for the future. Several of my hon. Friends have raised concerns about TfL’s funding. The current dispute between the Treasury and the Mayor reflects poorly on both parties, but as Labour Members understand, ordinary Londoners are the ones set to pay the price.

I will give some background. David Goldstone, TfL’s chief finance officer, told London assembly members that

“the Mayor made the decision about the average”

increase

“across all TfL services being at RPI…at that time we understood the travel cards would have the national RPI-plus-1 formula applied. The Chancellor then announced that national rail would be at RPI.”

This has left TfL with a budget shortfall of £13 million to £14 million a year, and the late application of fare rises this year—a result of the confusion between Whitehall and the Mayor’s office—means that the bill could rise to £20 million in 2014. There is an apparent refusal by Treasury Ministers to fund that hole in the Mayor’s budget, and that has naturally led to suspicions that personality politics may be at work.

Can the Minister provide clarification and say whether the Chancellor of the Exchequer informed the Mayor of London that he intended to restrict fare rises to RPI before the announcement was made? Will the Treasury fund the shortfall, and if not, what estimate has he made of the impact on TfL’s services that cuts of this value could have? Is he in contact with the Mayor and the Treasury on this matter, and what representations has he made to them? I hope that the Minister will address those questions and the questions raised by other hon. Members, but the truth is that there are enough questions on this issue and these plans to fill a much longer debate.

With fewer staff available to manage congestion during peak periods, it seems likely that overcrowding will start to have a greater impact on operational performance. Violent crime is unfortunately on the rise on the underground network, and visibility will be reduced, as up to 17% of station staff are set to lose their jobs. Staff will be carrying more expensive equipment as they replace ticket-office functions, which could make them targets for abuse and theft. Of course, the staffing reductions will be much higher at some stations, raising the prospect that individual members of staff could be left in unsafe situations, with little flexibility for back-up, particularly when there are problems on the lines.

However, it does not seem that the Mayor or TfL have planned for these problems, nor does there seem to be an awareness of the practical challenges that unattended ticket machines and barriers pose. We all know that that is not infallible technology and that without constant supervision, disruption can soon mount up for passengers. I am concerned that passengers will not necessarily be able immediately to find staff to help them if they are not in the location where they should be able to find them.

Although most of the matters we have discussed today are the responsibility of the Greater London authority, there is an important role for Ministers in assessing the impact of the planned cuts, clarifying the position on the £20 million black hole in TfL’s budget and ensuring that this chaotic situation never arises again, because Londoners deserve better than this.

High Speed 2

Lilian Greenwood Excerpts

Tuesday 14th January 2014 Westminster Hall

[Lilian Greenwood (Nottingham South) (Lab)]

It is a pleasure to serve under your chairmanship today, Sir Edward.

I begin by congratulating my hon. Friend the Member for Edinburgh East (Sheila Gilmore) on securing this important debate. A constant champion of the railways in this Parliament, her speech this morning exemplified both the passion and the attention to detail that she brings to discussions of rail issues.

I think that all right hon. and hon. Members would agree that the exponential growth in passenger demand now poses a serious challenge for our railways. We have debated the causes of that growth at length before and I do not propose to revisit those arguments today, but it is a fact that passenger demand has doubled in the last 20 years and we are now accommodating the same number of passengers as there were in the 1920s on a network less than half the size it was then. That growth has continued through periods of infrastructure disruption and even through recession. Technology is making it easier for people to travel and young people are now the group who are most predisposed to travel by rail.

Passenger numbers grew by 7.3% at the start of last year compared with the first quarter of 2012, and across the network conflicts between inter-city, commuter and freight trains are common as competing grades of traffic jostle for scarce paths. As my hon. Friend spelled out, some sections are already approaching the limits of their capacity, especially on the west coast main line, where the number of trains being run has doubled during the past 15 years, leading Network Rail to warn that the line will effectively be full by 2024. All this has happened despite the west coast route modernisation project, which cost £9 billion and caused enormous disruption over a period of 12 years without delivering the long-term capacity benefits that we as a country need.

I have full sympathy with right hon. and hon. Members and local authorities who represent communities served by the west coast main line, and they have made it clear that they have no wish to relive the experience. Unfortunately, the heavy demands on the line mean that expensive periods of disruption continue. In 2014, there are three planned closures of the line in the Watford area alone, which means that the southern end of the line will be closed for most of August as track and signalling is replaced. Such closures require sizeable compensation payments to train operators—Network Rail puts the cost for such works on the west coast main line at 18% of its overall budget—and cause delays and inconvenience to businesses and individual passengers, the costs of which are much more difficult to quantify.

Consequently, before I talk about the economic case for HS2, we should consider the economic impacts of inaction. Commuter trains could be cut as train paths are reassigned to more profitable long-distance trains—a process familiar to transport planners and passengers in the west midlands. In the most extreme cases, some smaller stations in Staffordshire were closed while the west coast main line was being modernised, and they have not reopened. Thousands of passengers are already being left standing on their morning commute, not only on routes into London but on the approaches to Birmingham, Manchester, Leeds and Sheffield. In addition, growing congestion on the lines hits resilience and reliability, undermining rail’s traditional advantage over other modes of travel. A consequence of the growing number of services provided is that journey times have not improved on most of the main lines, and in many cases have got worse in the past 20 years. Even after the intercity express programme trains are introduced on the east coast main line, a number of important long-distance journeys will still take the same time as they did in 1991.

There is a clear need for capacity improvements, and as the British Chambers of Commerce has said:

“Future business success depends on infrastructure networks that meet demand. Rail is no exception. The UK rail network must have the capacity to meet rocketing business demand - for long-distance services, for commuter rail services, and for the transport of freight.”

That was why Lord Adonis, when he was Transport Secretary in the last Labour Government, developed proposals for a new north-south line.

[Mr MacNeil]

Will the hon. Member give way?

--- Later in debate ---

[Lilian Greenwood]

No. I will not take an intervention at the moment.

As my hon. Friend the Member for Wakefield (Mary Creagh) said on Third Reading of the High Speed Rail (Preparation) Bill:

“High Speed 2 is a project that is in the national interest.”—[Official Report, 31 October 2013; Vol. 569, c. 1179.]

That is why Labour supports HS2 to meet our north-south capacity requirements and provide the connections between the core cities that our regional economies need to thrive.

In that respect, I am happy to declare an interest as an east midlands MP. There are relatively good links from Nottingham to London, which are due to be strengthened by electrification of the midland main line, but our inadequate rail connections to Birmingham and Leeds hold back growth. As the right hon. Member for Chelmsford (Mr Burns) said, increasing capacity is vital, but so are connectivity and journey time improvements. It can take two hours to travel from Nottingham to Leeds by rail, but with HS2 that journey time would be cut by two thirds. Although it is important that we continue to invest in our existing network—the budgets published up to 2020-21 show that investment is not being diverted from conventional lines—high-speed rail will bring real improvements for journeys between cities outside London.

It is important to stress that communities away from the high-speed rail stations also stand to benefit, as more local services can be run on the conventional network. The right hon. Gentleman drew attention to people’s experience of HS1 in Kent. Similarly, compatible trains will run off the new high-speed rail line, enabling faster journey times and direct connections to the new network. I draw hon. Members’ attention to Network Rail’s “Better Connections” report, which examined how additional services can be provided. We need to see more of this sort of work from both Network Rail and local bodies, who should be emboldened as they plan how to maximise the benefits of HS2 as part of the transport devolution agenda.

When the High Speed Rail (Preparation) Bill was in Committee, we took evidence from two academics who both agreed that regional benefits would depend on the quality of the local plans that were put in place, so my first question to the Minister is: what steps is he taking to encourage transport authorities that are not on the immediate high-speed rail route to plan for HS2? We have already seen how high-speed rail can be a catalyst for regeneration in west London. Plans have been outlined by Queens Park Rangers football club to relocate to Old Oak Common in order to create a new 40,000-seat stadium, a project that the developers say will support 24,000 new houses. In Birmingham, the city council has said that the arrival of HS2

“presents a huge opportunity to breathe new life”

into the Eastside area. The new station is planned to be at Curzon Street, which was the original terminus of the first London to Birmingham railway and which last saw long-distance services in the 1850s. If the planners get the design and the connections right, the reborn Curzon Street station promises to be the jewel in the crown of Birmingham Eastside’s rejuvenation. Centro, the west midlands transport authority, has developed a wide-ranging plan for integrating high-speed rail with its Metro system, commuter rail lines and bus services.

My hon. Friends the Members for Edinburgh North and Leith (Mark Lazarowicz) and for Stalybridge and Hyde (Jonathan Reynolds) have touched on the importance of the HS2 line for Edinburgh and Manchester, and as an east midlands MP I can point to other examples of how HS2 can act as a spur to investment. A recent report by consultants Volterra found that development in the immediate vicinity of the planned station at Toton could build 650 to 875 houses and support up to 1,500 administrative jobs. However, more can be done to promote jobs and skills. Can the Minister update us on how many apprenticeships have now been created by HS2, both directly and indirectly? Also, will he commit to the target of creating an apprenticeship for every £1 million spent on the project, as my right hon. Friend the Leader of the Opposition has called for?

[Mr MacNeil]

Will the hon. Member give way?

[Lilian Greenwood]

I will not give way as I have very limited time to speak.

We heard this morning that the Business Secretary has announced plans for a new further education college to educate the work force we need to build HS2. That is welcome news, but we want a proper jobs and skills strategy. Last year, during the evidence sessions for the High Speed Rail (Preparation) Bill, we were told that that document was being prepared. Can the Minister tell us when it will be published? As he knows, the current Crossrail project has begun to train a new generation of highly skilled workers, and a plan must be in place for the HS2 project too.

Labour successfully amended the High Speed Rail (Preparation) Bill to make the Government account for the number of vocational qualifications gained each year. Another Labour amendment that was accepted will compel the Government to account for any underspending or overspending in the project’s annual budget. I note that the Minister’s colleague in the Lords, Baroness Kramer, described the process that we put in place as

“a very vigorous reporting process under which the Government must report back annually and record any deviation from budget, and the consequences of that…which has put in place a very intense scrutiny process around the budget.”—[Official Report, House of Lords, 19 November 2013; Vol. 749, c. 949.]

I am glad that Labour successfully wrote a “vigorous reporting process” into the primary legislation, but the truth is that the Government should have got a grip on escalating costs since the election.

The right hon. Member for Chesham and Amersham (Mrs Gillan) rightly raised concerns on behalf of her constituents about the uncertainty about compensation after the Government’s initial consultation was deemed to be unfair—

[Sir Edward Leigh (in the Chair)]

Order. Will the hon. Lady bring her speech to a conclusion?

[Lilian Greenwood]

Certainly, Sir Edward. It is in the interests of the wider rail network, regional economies and the nation as a whole for the project to succeed. That is why I am proud to support it and why Labour wants to see HS2 delivered on time and within budget.

--- Later in debate ---

[Mr Goodwill]

The hybrid Bill process, which we hope to commence this year, will provide an opportunity for those who want to make representations. As I say, however, 77% of the line in my right hon. Friend’s constituency will already be in a tunnel.

My right hon. Friend also referred to the KPMG report. HS2 will of course not serve all areas of the UK, which is reflected in the figures, and the benefits will naturally be greater in the places directly served by the line. Of course, the analysis does not include the benefits of other investments to boost the transport system. Indeed, the Government will invest £73 billion in the next Parliament, of which only £17 billion will be spent on HS2 and which will help the places not being served by HS2, particularly those in the north of England.

[Lilian Greenwood]

Does the Minister accept the Select Committee on Transport’s recommendation that the Department, HS2 Ltd and Network Rail work together on identifying potential high-speed Britain projects that might be included in the next control period for transport spending?

[Mr Goodwill]

It is vital that other investment happens in both rail and road infrastructure and that account is taken of how that will dovetail with High Speed 2. HS2 will also free up capacity on the existing classic network to allow services to places such as Blackpool or Shrewsbury and, most importantly, for more freight, which many people have missed. Moving freight off the roads and on to rail will free up capacity on our roads.

The hon. Member for Nottingham South (Lilian Greenwood) mentioned apprenticeships. It is envisaged that HS2 will create up to 2,000 apprenticeships during its construction. I was pleased to be with Sir David Higgins and other Ministers at Old Oak Common this morning, when the further education college that will focus on the skills necessary for HS2 was announced. Several locations have been proposed, and I will take on board the suggestion made by the hon. Member for Edinburgh North and Leith (Mark Lazarowicz).

I believe passionately in a successful Britain and in a country that can compete and thrive in the global economy. To achieve that, we need infrastructure that is fit for the 21st century and beyond. Nowhere is that truer than in the context of transport, which is a key enabler of economic growth. Good transport equals good economic conditions. An important way to support British business, to power up the recovery and to put people back in work is to invest in and modernise our transport networks. Growth and prosperity are created by businesses and people having ideas, taking risks, innovating, working hard and creating jobs. A balanced and successful economy requires modern and efficient infrastructure. The Government’s role is to help create the conditions for success by fostering the security, skills and infrastructure that support our economy. By delivering additional capacity and enhanced connectivity, transport infrastructure allows businesses to grow and work together and to access a wide range of customers, suppliers and skilled labour. Business investment is encouraged by the quality of transport links, influencing the decisions of international companies on where to locate and, in turn, increasing investment in the UK.

Transport infrastructure has particular economic significance for UK cities. In 2009, London and the core cities of Birmingham, Bristol, Leeds, Liverpool, Manchester, Newcastle, Nottingham and Sheffield, together with their wider urban areas, contributed almost 50% of UK GDP. The core cities deliver 27% of the UK’s GDP and need to be better connected to thrive and achieve higher levels of growth if they are to close the performance gap between the south-east and the rest of the country—the so-called north-south divide.

Major infrastructure investments like HS2 stand apart from many other decisions made by the public and private sector. They affect the lives of generations of citizens and last centuries, not decades, which makes it important that we make the right decision. In proposing HS2, the Government are firmly convinced that we are investing in a solution that is right for the future economic development of the country, and I am pleased that we have such widespread cross-party support.

HS2 is a transformational project that will enhance rail capacity, connectivity and reliability, helping to underpin economic growth. It will provide the spine for a truly national network, connecting seamlessly to the existing rail network, serving destinations not directly on the high-speed line, releasing capacity on the existing main north-south lines to enable additional commuter, regional or freight services to use the line and freeing up more space on existing trains. It will provide a step change in the capacity of the rail network to accommodate the growing demand for long-distance travel. Our transport system is already under strain, as we have heard today, and will only get worse as demand continues to grow. Alongside the £73 billion that the Government will invest in all forms of transport by 2021, HS2 will help us get ahead of current demand on our core transport network.

HS2 will slash journey times for passengers between our key cities and regions: London to Birmingham will take just 49 minutes, London to Manchester just 1 hour 8 minutes, and London to Leeds just 1 hour 23 minutes. The hon. Member for Edinburgh East knows the current journey times between Edinburgh and London all too well. Scotland will benefit from high-speed services from the moment that HS2 opens. The Y network allows for the seamless transition of trains on to the east and west coast main lines and is expected to slash the journey times between Edinburgh and Glasgow to London by up to an hour, which will benefit the Scottish economy by some £3 billion.

Scotland is an important part of the United Kingdom, and we must not be swayed by those who propose dangerous alternatives. In November last year, the Secretary of State for Transport announced further work into rail capacity and connectivity in Scotland and between Scotland and England. The study’s objective is to identify the broad options available and to provide the evidence base for any future decisions. Work is ongoing and a draft report will be ready in time for the summer recess.

We have taken steps to ensure that the economic opportunities presented by a scheme as transformational as HS2 are fully exploited. The HS2 growth taskforce, ably led by Lord Deighton, has a relentless focus on maximising the economic growth potential of HS2. Lord Deighton was also at Old Oak Common today to see the potential in that part of London. HS2 will be the biggest infrastructure project in Europe and will have a significant direct impact on local jobs, particularly in engineering and construction. Independent research predicts that HS2 is capable of directly generating up to 22,000 jobs in the next five years, rising to a maximum of 50,000 jobs by the late 2020s. In addition, HS2 will support over 100,000 jobs. Phase 1 will create 40,000 jobs in the midlands and London and phase 2 will create at least 60,000 jobs in the midlands and the north. We recognise that the benefits will not just fall into our lap, and the role of the growth taskforce is to identify the work that must be done in advance to ensure that we capture the full potential of this investment for the UK.

In conclusion, HS2, coupled with the record investments we are making in existing transport, is the right solution to the transport challenges that we face. It is about a step change in capacity and connectivity for passengers. It is about unlocking the potential of our major cities and regions, supporting jobs and driving growth. It is about building a dynamic society, a thriving economy and a successful Britain. HS2 is not just a viable proposition for a new railway; it is so much more than a piece of transport infrastructure.

Inter-City Rail Investment

Lilian Greenwood Excerpts

Thursday 9th January 2014 Commons Chamber

[Lilian Greenwood (Nottingham South) (Lab)]

I congratulate the hon. Member for Redcar (Ian Swales) on securing this debate, which has addressed some national issues. Important constituency concerns have been raised by hon. Members, including those who represent Plymouth, Brighton, Cleethorpes, Luton, Edinburgh, and St Austell and Newquay.

There has been shared agreement across the House that strengthening rail links between our cities is an important step to achieving balanced economic growth for individual cities, city regions, and the nation as a whole. I am sure that all Members who have spoken today will work to ensure that although individual disagreements may arise, the commitment to an ongoing programme of investment endures.

There has been much positive talk today about future developments, and I know that for many hon. Members, those projects cannot be delivered fast enough. I entered Parliament with a pledge to campaign for the electrification of the midland main line, and although some issues still need to be addressed, the improvements look on course to reach the east midlands by 2019, and Sheffield by 2020.

Electrification will ensure faster, more reliable services, as well as delivering environmental and efficiency gains. We have heard other examples of how planned projects will benefit communities, including from my hon. Friend the Member for Plymouth, Moor View (Alison Seabeck), and other south-west MPs who are very much looking forward not only to electrification, but to modern Intercity Express Programme trains, investment in improved resilience, and even wi-fi and power sockets.

As we begin to plan for control period six spending in the next Parliament, we must consider how other links can be strengthened, new links made, and Beeching-era lines reopened where there is a clear business case to do so.

It is worth remembering just how far the rail industry has developed in the past 15 years. The 1997 Labour Government inherited a fragmented rail network. Years of underinvestment had left a dated fleet, much of it still using slam-door carriages, which was to prove inadequate against a backdrop of rising passenger numbers. The popular and successful inter-city brand had been broken up. There had been 1,000 days without orders, which had caused permanent damage to the supply chain. Disastrously, the recently privatised infrastructure body had little understanding of its assets, and Railtrack’s over-reliance on subcontractors put passengers’ safety in danger.

[Kelvin Hopkins]

I congratulate my hon. Friend on her speech. Would she say that it is a tragedy that Britain, which gave railways to the world and built them all over the world, is now importing railway equipment because in some cases we cannot build it ourselves?

[Lilian Greenwood]

I certainly agree with my hon. Friend that it is important that we support and develop our railway engineering industry, which has such a proud history and continues to provide important sources of employment, particularly in my area in the east midlands.

Contrary to what the hon. Member for Redcar said—I have to disagree with him on this—I think we should be proud of Labour’s achievements. After ending the failed Railtrack experiment and establishing a tough new regulator, our railways became the safest major European network by 2010. There was a major programme of investment in rolling stock. More than 5,000 new vehicles were ordered between 1997 and 2006 alone, both to replace older trains and to allow for an expansion of services. The number of long distance passengers, and the services run to accommodate them, doubled since the mid-1990s, and with that growth came new pressures on our existing lines. We are now accommodating the same number of passengers as we did in the 1920s, but on a network that is less than half the size. That is why the previous Government committed to a number of important projects to improve capacity and overall performance of the network, including the electrification of the Great Western main line to Swansea and key lines in the north-west, and a new generation of inter-city express trains to replace the ageing rolling stock on the Great Western and east coast main lines.

It was the Labour Government who committed to Crossrail and introduced a £6 billion upgrade of the Thameslink route that will massively increase capacity on one of the busiest stretches of track in Europe. After the completion of HS1 in 2007, Lord Adonis set out plans for a new network to relieve capacity constraints on our north-south main lines, and to provide better connections between cities in the midlands and the north. They will address some of the very slow journeys highlighted by the hon. Member for Redcar, and provide improved capacity and connectivity to our national network.

[Caroline Lucas]

The hon. Lady is talking about Labour’s successes. I welcome the fact that Labour has agreed to keep the east coast main line in public hands. Will she confirm whether it will follow the logic of that position and support my Railways Bill, which would bring all the franchises back into public hands as they expire?

[Lilian Greenwood]

As the hon. Lady says, we think the east coast main line is providing an important public sector comparator that will help us to evaluate the future of the rail industry. What is clear is that the current structure is not delivering enough for passengers. That is why, unlike the Government parties, we are prepared to review it and to look at alternatives that will deliver the best deal for passengers and taxpayers.

Unfortunately, all of the essential projects that I set out a moment ago were subject to delays after the general election. That caused uncertainty and, in some cases, pushed back completion dates.

[Mark Lazarowicz (Edinburgh North and Leith) (Lab/Co-op)]

I have been at the Westminster Hall debate this afternoon, otherwise I would have been here earlier. My hon. Friend mentioned the east coast main line. May I endorse the comments, which I know were made earlier by hon. Members on both sides of the House, on the need for the excellent services on the east coast to be improved by ensuring that the electrification system works and that the overhead lines do not come down too often and disrupt traffic in a way that, unfortunately, they have done all too often in the recent past?

[Lilian Greenwood]

I will return to the east coast main line in a few moments.

Electrification of the Great Western main line, which has come up several times today, is a case in point. After pausing the project in May 2010, electrification to Newbury was announced in November that year, but the project’s extension to Cardiff was not announced until March 2011. Ministers said then that the line to Swansea would not be electrified, and it was not until they faced further pressure that, over a year later, they agreed that the route to Swansea would be electrified after all. In other words, thanks to the Government’s prevarication, a project initially announced in July 2009 was not confirmed until three years later. Given the importance of bringing forward infrastructure projects to deliver sustainable economic growth, even a Tory-led Government can surely do better than that.

There has been a similarly sorry tale in rolling stock procurement. In March 2011, the Prime Minister met the chairman of Bombardier and said that he was

“bringing the Cabinet to Derby today with one purpose – to do everything we can to help businesses in the region create the jobs and growth on which the future of our economy depends”,

but just four months later, Bombardier announced 1,400 job losses as a result of his Government’s decisions. Even after this debacle, there was an unacceptable two-year delay before financial close was reached on the contract. The Public Accounts Committee said recently that it was

“sceptical about whether the Department has the capacity to deliver the remainder of the programme by 2018.”

After the Government’s failure to keep HS2’s cost under control and the collapse of rail franchising on their watch, it is difficult to have faith in the political leadership of the Department. The failure of the franchising system has cost the taxpayer at least £55 million, and the Government’s refusal to consider Directly Operated Railways has left civil servants in an exceptionally weak bargaining position when agreeing direct awards. Under the terms of the Great Western contract extension, FirstGroup will pay only £17 million in premium payments next year, compared with £126 million in 2012-13. Investment has been delayed and orders have been put on hold, hurting the supply chain and threatening jobs and skills.

At a time when Ministers have been overtaken by problems of their own making and the Department is struggling to get essential projects out of the sidings, it is remarkable that the Government’s top priority is selling off the east coast main line franchise before the next election. I commend my hon. Friend the Member for Edinburgh East (Sheila Gilmore) and the hon. Member for Brighton, Pavilion (Caroline Lucas) for their persistence in raising this question with Ministers. Since 2009, East Coast has gone from strength to strength. It has delivered a new timetable, achieved better punctuality and passenger satisfaction scores than the previous failed private operators, won multiple industry awards and developed a five-year plan for improving inter-city services on the line.

The casual reader will be forgiven for not getting this impression from the Government’s franchise perspective, but thanks to a leaked draft of that document, we know that positive references to the company’s performance were removed at the last minute, as Ministers desperately tried to rewrite history. But East Coast’s commercial performance speaks for itself. By February 2015, it will have returned almost £1 billion to the taxpayer in premiums, and it has invested every penny of its profits—some £48 million—back into the service, but under the Government’s plans, that money would be split between private shareholders instead.

Before Christmas, East Coast announced that half its fares to London would be frozen and that most of its fares would be cut in real terms in 2014. Will the Minister tell us how many private operators have announced a cut in the average cost of their fares? The truth is that the Government have allowed train operating companies to raise prices by up to 5%—more than double the rate of inflation—and the average season ticket is now 20% more expensive than it was in 2010. So at a time when passengers are facing a cost-of-living crisis, why are the Government seeking to abolish the publicly owned operator that is cutting the cost of fares?

It is difficult to resist the conclusion that East Coast has risen to the top of the Secretary of State’s to-do list because it has proven itself as a successful alternative to franchising, and that is why Ministers are so determined to push it out the door before the election.

We know from written answers that the public cost of refranchising could reach £6 million, along with other wasted millions lost due to the west coast shambles. All this money could have been spent instead on alleviating the cost-of-living crisis or investing in the railways. As it stands, the refranchising of East Coast represents the triumph of ideology and short-term political calculation over passengers’ best interests and a wilful disregard for public resources.

I urge Government Members, particularly Liberal Democrat Members who before the election were opposed to selling off East Coast, to think again and halt this un-needed, unwanted and wasteful privatisation. The priority must be delivering a fair deal for passengers and ensuring that the essential projects that so many Members wish to see are completed.

[Ian Swales]

The hon. Lady makes an interesting point about East Coast. During the 13 years of the Labour Government, how many times was the franchise renewed and did the Government consider taking it into state ownership?

[Lilian Greenwood]

I would accept that we were perhaps too accepting of the overall franchising model. There were many problems on the railways that the Labour Government had to sort out, but we are at least prepared to look at alternatives, which is more than can be said at the moment for the Conservatives and Liberal Democrats. With all the inter-city franchises expiring in the next Parliament, we are right to look again at the best way to structure the railways to deliver real value for passengers and taxpayers.

My message to the Government is clear: “Call off the privatisation, get the Department in order, and make sure that essential investments in our inter-city lines are kept on track.”

Oral Answers to Questions

Lilian Greenwood Excerpts

Thursday 19th December 2013 Commons Chamber

[Mr McLoughlin]

A lot of money has been given to Network Rail for those improvements, but rather than trying to reply to my hon. Friend now, I think that it would be better if I wrote to him.

[Lilian Greenwood (Nottingham South) (Lab)]

May I take this opportunity to wish you, Mr Speaker, and the whole House a very merry Christmas? Following his announcement this week, will the Secretary of State launch a full consultation on Network Rail’s future debt and governance structures to ensure best value for the taxpayer and full accountability to passengers?

[Mr McLoughlin]

I am keen that Network Rail should continue to get the levels of investment that we have set aside for it and that nothing should put a question mark over that. I think that the hon. Lady needs to have a conversation with the shadow Chancellor, who today announced that the Labour party will be having a zero-based look at all that funding. I can say from this Dispatch Box that I can secure the funding for Network Rail, but I do not think that the hon. Lady can say that for her party.

London Local Authorities and Transport for London (No. 2) Bill [Lords]

Lilian Greenwood Excerpts

Tuesday 26th November 2013 Commons Chamber

[Lilian Greenwood (Nottingham South) (Lab)]

I am glad to be able to speak in this debate, if a little surprised at how soon I am doing so. No doubt hon. Members on both sides of the House will be glad that six years after this Bill was deposited in the House we have finally reached its Third Reading.

Many Members have worked to improve the Bill, of whom many are in their places today, as have many in the other place, and not least in Committee. I want to take this opportunity to place on record my thanks to my hon. Friend the Member for Poplar and Limehouse (Jim Fitzpatrick), who spoke on behalf of the Opposition on Report. It should be recognised that the main promoter of the Bill, Westminster city council, has shown a willingness to compromise on a number of points. Thanks to that work, this is, overall, a sensible package of measures and I hope the House will give the Bill a Third Reading.

East Coast Main Line

Lilian Greenwood Excerpts

Tuesday 12th November 2013 Westminster Hall

[Karl MᶜCartney]

No, not at this point. I would like to make some progress, if I may, and then I will certainly give way.

I liked the fact that the hon. Lady started her speech completely against re-privatisation, but seemed by the end to be quite content to support it, albeit only in a way that she wanted and that benefited her constituents. Of course, that is what we would all want as Members of Parliament: we all want the best for our constituents.

The hon. Lady claimed not to be a PR cheerleader for East Coast. Indeed, like her, not one Opposition Member—I waited until quite a few had spoken—declared an interest. Since 2009, however, they have seen a real increase in services for their constituents. That is to be welcomed, and I am sure Opposition Members are pleased. However, some of us represent seats that have not seen services increase to the level we were promised they would be once East Coast was taken back into the public sector. Lincoln was promised seven trains down to and up from the capital a day, but we have ended up with one. Members can now see why I am perhaps not as big a cheerleader for East Coast as some Opposition Members.

[Lilian Greenwood (Nottingham South) (Lab)]

Will the hon. Gentleman give way?

[Karl MᶜCartney]

No, not at this point.

The real elephant in the room is perhaps the fact that Opposition Members are worried that re-privatisation might bring some change to services. Although I agreed with some of the points made by the hon. Members for Edinburgh East (Sheila Gilmore) and for Edinburgh North and Leith (Mark Lazarowicz), they might consider the fact that seats to the south of theirs are not just “and beyond”, as they were referred to. Lincoln is not “and beyond”; it is my constituency, and I will fight for it as hard as I can and as hard as Opposition Members, I am sure, do for theirs.

I would like to see better services from Lincoln to our capital city, as I am sure Opposition Members would from theirs. However, I am also aware that if trains on the east coast main line stopped at Edinburgh, and passengers then had to cross a platform to catch another train to go further north, people south of Edinburgh would see a vast improvement to their service. That is something a private operator might consider, although I am not saying it will. In Lincoln’s case, however, I would certainly like to see more direct trains daily and even at weekends.

--- Later in debate ---

[Lilian Greenwood (Nottingham South) (Lab)]

It is always a pleasure to serve under your chairmanship, Mr Bone.

I congratulate my hon. Friend the Member for Washington and Sunderland West (Mrs Hodgson) on securing this important debate. She made a compelling case against the privatisation of east coast inter-city services, and there were other strong speeches, including that of my hon. Friend the Member for Edinburgh East (Sheila Gilmore). She rightly said that Ministers have consistently failed to justify selling off the east coast line, and hon. Members who attended previous debates may feel a sense of déjà vu. However, while I share their frustration, I make no apology for the persistent questions from the Labour Benches about an unnecessary, unwanted and wasteful privatisation. The answers have changed each time, but the absence of a credible case has remained constant.

We were told first that East Coast had to be privatised because punctuality had plateaued; better punctuality rates, however, have been achieved than under the previous, failed private operators. We were also told that we had to sell off East Coast to secure outside investment, but Ministers then had to admit in answers to written questions that the cost of track upgrades and rolling stock procurement would in fact be met by the taxpayer.

Then we were told that privatisation would lead to better value for money, but since 2009 East Coast—as we heard—has been virtually subsidy-free; all profits have been reinvested in the service and £800 million will have been returned to the taxpayer by the end of the financial year. Finally, the Minister told us in an answer to a written question last Monday that it would never be appropriate to compare any franchise to another, even though the former Minister, his colleague the right hon. Member for Chelmsford (Mr Burns), had frequently contrasted east and west coast inter-city services.

The same confusion was at work in the leaked east coast franchise prospectus—the document that raised the prospect of third-class travel. It is clear that at a late stage a decision was taken to alter or remove positive references to East Coast performance since 2009. One statement, that

“staff engagement is at an all time high”,

was altered to:

“staff engagement has been improved”.

Then there was a reference to “the current, successful business”, which was downgraded to only “the current business”.

Some facts were erased completely. I shall share a few examples. On page 19:

“East Coast Main Line’s public reputation has remained consistently high”;

on page 20:

“Since the beginning of 2011/12 East Coast Main Line has been the recipient of 35 industry awards”;

on page 27, it was stated that East Coast’s passenger satisfaction was

“higher than the 89% for all long distance operators”;

and page 31 said:

“Over the last two years East Coast Main Line has developed a genuine choice for customers in terms of fares and customer offering.”

All were deleted, but we do not know who ordered those changes. Perhaps the Minister can tell us today.

The Secretary of State may believe that he speaks on behalf of passengers, as he told the House at Transport questions last week, but I am sure that they would not want to see Ministers rewriting history in such a way. Has the Secretary of State not seen the passenger satisfaction statistics? Since 2009, East Coast has achieved the highest ratings on the route since records began. The 2011 timetable changes introduced the equivalent of 3 million more seats a year, bringing improved services to communities along the line. Industrial relations have been improved, with employee engagement up and sickness absence down, from 14 days per year in 2009 to nine and a half days last year. Furthermore, polls show that twice as many people oppose the sell-off as support it. Even half of Conservative supporters are against it.

Perhaps we should not be surprised that Tory Ministers are rushing through a botched privatisation of rail services; they have form, after all. However, the Liberal Democrats—unfortunately, none is present today—need to be reminded of their position in opposition. At the time, the hon. Member for Lewes (Norman Baker), said:

“My view on the franchise agreements is clear…if a franchise is handed in to the Government—handed back—it should be held in the public sector as a public interest franchise, not least as a comparator for other franchise agreements currently operating.”—[Official Report, 3 June 2009; Vol. 493, c. 83WH.]

Nevertheless, in government, the Liberal Democrats have voted in favour of privatisation without a word of protest. So this is not only a Tory sell-off; it is another Lib Dem sell-out.

There is an alternative. As a not-for-dividend operator, East Coast has invested all its profits—some £48 million—back into the service, instead of splitting it with shareholders. It has proved excellent value for money and will have paid back almost £1 billion by the middle of 2015, combining better services for passengers with improved value for the taxpayer. That is why we have suggested that, if the Government press ahead, at least East Coast should be able to bid for the new franchise.

As hon. Members have recognised, it is nonsense to say that the German, French and Dutch state operators will be able to bid, but that the current, successful British operator will be barred. It is also remarkable that Conservative Ministers have come before the House to tell us that they are not in favour of that additional element of competition. By doing so, Ministers have made it clear that this is about politics, not the national interest. They are content to watch profits being spent on foreign rail networks, and they have also said that they would allow National Express, which walked away from the franchise in 2009, to bid again.

Meanwhile, as my hon. Friend the Member for Livingston (Graeme Morrice) said, instead of clearing up the mess caused by the collapse of the west coast franchise competition, progress on other lines has stalled as Ministers desperately try to complete East Coast’s sale before the general election. The collapse of franchising has already cost the taxpayer at least £55 million, and the Government have been forced to seek costly direct extensions—in one case, for more than four years— to free up enough time to push East Coast out the door.

As a result, First Great Western will pay only £17 million in premium payments next year, compared with £126 million last year. When combined with the similar deal to extend Virgin’s west coast contract, taxpayers will lose out on £173 million in franchise payments in 2013-14. That is before taking into account the loss to the wider economy, as orders have been put on hold, hurting the supply chain and threatening jobs and skills.

Does the Minister really believe that those wasted millions could not have been put to better use? They could helped to alleviate the cost-of-living crisis by holding down the cost of tickets, but instead the Government are allowing some fares in January to rise by more than double the rate of inflation.

In fairness to the Government, they did announce one interesting policy: a £500 cap on the cost of a standard return. It was interesting for the wrong reasons, however, because the policy will benefit no one—there are no standard return fares that cost more than £500. When the rail industry proposed the cap, were Ministers aware of that fact, or were they duped? I would be happy to take an intervention on the point—but perhaps the Minister will address it in his speech.

After months of delay, the Government’s fares and ticketing review offered only cold comfort to passengers. East Coast passengers, however, will be feeling the impact of disruption, as despite the operator’s best efforts, infrastructure failings are an all-too-regular occurrence on the line. The previous Labour Government committed £500 million to the line in the current control period and a further £247 million is due to be invested in control period 5, but that pales by comparison with the billions spent on the west coast, and poor asset knowledge compounds the problem.

Network Rail is due to carry out a review of civil structures by March 2015, but the Government intend to award the new franchise in October next year. Will the Minister confirm that without adequate knowledge of the disruption ahead, the successful bidder could walk away with millions in preventable compensation payments? Is that cost to the taxpayer not reason enough to slow the reckless pace of this privatisation?

The truth is that the current operator has won national awards for the way in which it manages disruption, and its management have drawn up a five-year plan for managing upgrade work and the introduction of the inter-city express trains. They should be entrusted to deliver the plan, just as they delivered record punctuality and passenger satisfaction ratings.

We all know, however, that the sell-off is not about improving services; it is about ideology and the Government’s determination to bring to an end this successful alternative to franchising. It is not too late for Ministers to halt the process, but if they continue, they will be putting privatisation before passenger interests, which would say everything about the priorities of this out-of-touch Government.

High Speed Rail (Preparation) Bill

Lilian Greenwood Excerpts

Thursday 31st October 2013 Commons Chamber

[Mr Goodwill]

That will be for the railway companies to decide; it will be up to them to decide how best to utilise this stock. Obviously, the rolling stock will be rolled out as it is produced, but having trains arriving in Glasgow and Edinburgh at that early stage of the project will make a major contribution to helping to keep our kingdom united.

[Lilian Greenwood (Nottingham South) (Lab)]

I wish to begin by welcoming the Under-Secretary of State for Transport, the hon. Member for Scarborough and Whitby (Mr Goodwill) to his place. I know that he has a strong personal interest in transport issues. Although I am sure we will disagree on many issues, I am glad that we have been able to reach agreement on a number of today’s amendments, and I look forward to our future debates.

Amendment 17 has its origins in the Bill’s Committee stage. Members on both sides of the House contributed to its development, after my right hon. Friend the Member for Holborn and St Pancras (Frank Dobson) moved an amendment requiring integration with other modes of transport. The Minister at the time, the right hon. Member for Chelmsford (Mr Burns), who is in his place, said that he was minded to accept it. We want people to have a real choice about how to travel, be it by rail, by car, on a bicycle or by walking. We especially want to make sure that active travel is an attractive option, because it has many huge benefits, including for health and tackling congestion. We want that to be encouraged, so we welcomed the move to have better integration. We warned, however, that any amendment should pay regard to walking, cycling and light railways, so I am pleased that those concerns have been addressed by this sensibly worded addition to the Bill—of course I would say that, because it stands partly in my name.

Light rail will play an important role in linking stations in Birmingham, the east midlands and Sheffield to the high-speed network. The importance of making conventional rail accessible to pedestrians and cyclists is now recognised across the country; we have seen increasingly that railways stations have been adapted in that respect. It is right to enshrine that objective in the legislation for HS2. It is a real achievement that both cycling and walking will now be acknowledged in the Bill on the same basis as other modes of travel. We need to acknowledge that when people make a journey they regard it as starting when they close their front door. Making that whole journey as seamless as possible—not just the train bit, but how they get to the railway station and how they progress at the end—is vital. We therefore welcome the approach that has been taken.

Amendment 17 is a good example of a Bill being improved through parliamentary scrutiny. Integration between high-speed rail and the conventional rail network will benefit communities far beyond the areas directly served, and we want to make sure that HS2 is fully accessible to everyone, irrespective of their mode of travel. I am happy to commend the amendment to the House.

[Mr Sheerman]

Given some predictions of the level of fare that might be charged on HS2, many people think it will be exclusively for very well-off business people and that ordinary people will not be able to use it.

[Lilian Greenwood]

I thank my hon. Friend for that. He is right to say that we cannot afford the new high-speed rail line to become a “rich man’s toy”, as a former Secretary of State put it. Clearly the new network must be available to everyone, and I am sure the Minister will confirm the view that the fares will be no greater than they are on the current network.

[Mr Jim Cunningham]

Has my hon. Friend taken into consideration the frequency of the trains on the west coast main line and what effects this new project will have on that?

[Lilian Greenwood]

The whole point of the project is to provide extra capacity, including on the west coast main line. Obviously, the detail of what timetables will be in place needs to be worked out, but we would hope that they will be able to provide additional services to many cities, including my hon. Friend’s city, and we will call for that.

[Mr Goodwill]

There will certainly be very good news for people in Shrewsbury and Blackpool, where operators are keen to provide services but cannot currently do so because of congestion on the existing network.

[Lilian Greenwood]

The Minister rightly talks about the capacity constraints we already face on the west coast main line, and it is vital that everyone in the country is consulted on how the additional capacity is used when it is created by the high-speed line.

[Mark Pawsey]

The hon. Lady has moved on to the question of capacity on the west coast main line. Does she accept that the heavy growth that took place on that line occurred immediately after the upgrade in 2008, and that since that upgrade the rates of increase have slowed tremendously and that, therefore, there could be additional capacity on the existing line? Does she also accept that we can create more capacity by having longer carriages, and by changing the mix between first and second class?

[Lilian Greenwood]

It is well known that on the west coast main line the additional capacity created by the upgrade is already starting to run out and that the line will be full. Of course we can create additional capacity on a train by converting some carriages from first class to standard class, but that does not create extra space on the line for additional trains. As the Minister acknowledged, places such as Shrewsbury and Blackpool want to have an additional direct service but cannot because the capacity is just not available. I am sure that the hon. Member for Rugby (Mark Pawsey) would like to have directed his question to the Minister.

[Andrew Bridgen]

Under freedom of information requests, we have discovered that the average spare capacity on the west coast main line is currently 40% and that demand at peak time actually increased by only 0.9% last year?

[Lilian Greenwood]

I am not sure why the hon. Gentleman did not address that to the Minister who is responsible for the railway. I feel like I have been given entire responsibility for it, although I would be happy if we swapped places. The point is that the capacity is not available at the times when people want to travel—at peak times—and that there is insufficient capacity for additional services and for freight, which is also vital.

[Mrs Gillan]

Some people who study this subject and take issue with the Government’s claims about capacity on the west coast main line say that much of that capacity could be improved by allowing Virgin Trains passengers in peak hours to get off at Milton Keynes—that currently does not happen. What is the hon. Lady’s opinion of that? What studies has she made of how that could relieve capacity problems in the future?

[Lilian Greenwood]

I am sure that many people who want to go to the north would not, for a minute, wish to get off at Milton Keynes. The fact is that there simply is not enough capacity. I am sure that people who live in Milton Keynes are looking forward to the extra capacity created by HS2 and the possibility of additional services, particularly for commuters, that that will free up on the west coast main line.

Let me now deal with the amendments relating to the links to Scotland. Labour has always supported the principle of bringing high-speed rail to Scotland, which is why the previous Labour Government set up HS2 Ltd to examine possible routes to Scotland. HS2 will bring real benefits, enabling faster journey times and adding to capacity on the main line routes to Scotland. We wanted to put those benefits in the Bill in Committee, but we were told by Transport Scotland that the Scottish Government opposed altering the Bill. It was therefore somewhat curious to see the Scottish National party tabling such amendments.

One purpose of the Bill is to provide a legal basis for future extensions of the high-speed network, providing that the economic case can be made for them. With the Government failing to keep the costs under control, we need to focus today on the HS2 network as planned. I would be interested to hear what work the Government are doing on the costs and benefits of extending the line. We have seen reports in the media that the Government are going to launch a feasibility study into extending the line to Scotland. I do not know whether the Minister would like to take this opportunity to intervene to confirm that and explain the timetable for the study.

[Mr Goodwill]

I always think it is a good idea not to try to run before we can walk; let us get to Birmingham and Manchester first. I am sure that we will be looking at extensions, but they are not at the top of my to-do list at the moment.

[Lilian Greenwood]

I thank the Minister for his response; clearly the media reports are wrong. It is ironic that the SNP should be proposing to take this line to Scotland, given that the one thing we can guarantee is that the SNP plans for separation would make the possibility of a high-speed line across the UK even less likely.

[Mark Lazarowicz]

One can excuse the Minister for not having this at the top of his to-do list only because he is new in his job. I have asked similar questions of previous Ministers over the past few months, so may I suggest to my hon. Friend that if it is not at the top of a Minister’s to-do list now, it should be pretty soon and that the Minister should be giving details of this study in the near future?

[Lilian Greenwood]

My hon. Friend is right. We will continue to press the Minister on the issue in the months ahead.

[Mr MacNeil]

The hon. Lady has made the same catastrophic mistake as the Minister in thinking that a transport project is the same as a political governance project. If that were true, High Speed 1 could have been construed by the Eurosceptics on the Government Benches as part of some major European integration project, and the high-speed line that is going through the Baltic countries up to Helsinki would be seen as some nation-unification project. It is not; it is a transport project. I encourage the hon. Lady not to make the same daft mistake as the Minister made earlier.

[Lilian Greenwood]

I can assure the hon. Gentleman that we will not be making any of the same mistakes as the Minister.

Finally, I take the opportunity to comment on amendment 23 in the name of my hon. Friend the Member for Hayes and Harlington (John McDonnell). He has rightly introduced this amendment to advance his constituency and the interests of the people living there, but I am concerned that we would be straying into territory that is covered by the Davies commission. The Labour Front-Bench team share the frustration of those who want to see from the commission an earlier resolution of the issue of airport capacity. It was we who called for those cross-party talks, to which the Government somewhat belatedly agreed. Nevertheless, we are bound into the process and there can be no justification for delaying preparation work on this important project until after the election, when that commission is due to report.

We want to see the new high-speed line built without further delay. The whole country can benefit from the improved capacity and connectivity that it will bring. I am happy to see it fully integrated into the wider network and to support amendment 17.

[Mr Simon Burns (Chelmsford) (Con)]

It is a pleasure to follow the hon. Member for Nottingham South (Lilian Greenwood). I confirm that I will support amendment 17. As she rightly said, it resulted from an idea put forward by the right hon. Member for Holborn and St Pancras (Frank Dobson) and my right hon. Friend the Member for Meriden (Mrs Spelman). If we are to have an integrated transport system, it is crucial that we do not link just high speed rail to the conventional lines, but take into account all the other forms of transportation to help people get from A to B.

It is particular pleasure to see the Under-Secretary of State for Transport, my hon. Friend the Member for Scarborough and Whitby (Mr Goodwill), in his place and leading on the issue. It is an important issue and I know that he will do well on it, ably supported by officials at both the Department for Transport and High Speed 2.

I support amendment 17 and oppose amendment 18 and the amendments that flow from it. In many ways I have a feeling of déjà vu, because we had copious debates in Committee on the matter, and I never quite understood why so many people got certain parts of their apparel in such knots over the issue. It is clear from clause 1(2) that the Bill applies to

“railway lines connecting at least—

London,

Birmingham,

the East Midlands”

and so on. The whole point of the Bill and the purpose of getting it on to the statute book is to provide financing not of an actual project, but of the preparations for the project ad infinitum, because High Speed 2 need not necessarily stop at Leeds or Manchester. My right hon. Friend the Secretary of State for Transport made that plain in October last year, when he announced that he was going to set up an inquiry into the feasibility of a third phase to Scotland.

The Bill will allow the expenditure of money for the preparation of not only phases 1 and 2, but potentially phase 3, if there is one, a spur to south Wales, if a business case were made that it was needed, to the south-west or—a possibility closer, I suspect, to the heart of the distinguished Chair of the Transport Committee, the hon. Member for Liverpool, Riverside (Mrs Ellman)—all the way into Liverpool. The Bill grants the Government permission to spend the money on those preparations.

The thought that there will not be full and proper consideration of the continuation of the project to Scotland at some point is bizarre. It is an obvious part of a viable rail network along the spine of the country for it to continue in time to Glasgow, Edinburgh and potentially—depending on the wishes of Government and the business case at the time—beyond that. That is what the Bill does.

--- Later in debate ---

[Stephen Hammond]

The Government accept that we need to come to the House to explain our actions and report on our preparatory expenditure. As has been discussed extensively this afternoon, the initial target cost for phase 1 is £17.16 billion.

My right hon. Friend the Member for Chesham and Amersham has tabled amendments on the monitoring of tax avoidance and the payment of bonuses to those who work on High Speed 2. We must manage the costs, but we must balance that with ensuring that the staff reward arrangements attract the right talent. We need to ensure that those who work in the public sector demonstrate the highest standards of integrity and meet their tax obligations.

Following the review of the tax arrangements of public sector appointees last year by the Chief Secretary to the Treasury, all Departments and agencies have a duty to seek assurances about the tax arrangements of their long-term specialists and contractors to ensure that they are paying the right amount of tax. The Government are committed to tackling all forms of tax avoidance and have taken a wide range of measures to close tax loopholes.

It is essential that we guard against the payment of bonuses that are not in line with the Government’s goal of reducing the public sector remuneration package. However, we must ensure that we have the right reward structure in place. We must not put provisions in legislation that would tie the hands of the whole supply chain. I am happy to confirm to my right hon. Friend the Member for Chesham and Amersham that Sir David Higgins will move to High Speed 2 on the same salary that he received at Network Rail and that he has guaranteed that he will not accept any bonuses. I hope that that satisfies her.

I hope that the House will support amendments 25 and 26.

[Lilian Greenwood]

I am pleased to speak in support of amendment 25, which represents a significant strengthening of the financial reporting requirements in clause 2.

Taxpayers need to know that the costs are being controlled. Under this Government, the budget for HS2 has swelled from £773 million to at least £900 million in this Parliament. The botched design for Euston pushed the cost of that station from £1.2 billion to £1.6 billion, even though some of the features of the design were downgraded. The Government announced in June that, with a sizeable increase in contingency funding, the headline budget for the project had increased by £10 billion to £50.1 billion.

[Charlie Elphicke]

Will the hon. Lady give way?

[Lilian Greenwood]

I am afraid that I am very short of time.

That headline budget includes the costs of construction and procuring rolling stock. That is reflected in amendment 25, which I believe is superior to amendment 20, which has been proposed by the right hon. Member for Chesham and Amersham (Mrs Gillan).

In short, Ministers have failed to keep the costs under control. The rising budget for HS2 has damaged the public perception of the project. It is therefore vital that, under the incoming leadership of Sir David Higgins, financial discipline is imposed. The use of the project’s £14.4 billion contingency fund must be minimised wherever possible. Ministers must ensure that Sir David Higgins has their full backing in that task.

Amendment 25 is designed to ensure that that happens. It will introduce a powerful mechanism to ensure that there is financial responsibility. It will force the Government to announce any overspend of the yearly budget. It will also provide an incentive to identify areas in which costs can be reduced, as was successfully done on the Crossrail project.

[Jonathan Edwards]

Will the hon. Lady give way?

[Lilian Greenwood]

I will not give way at the moment.

Given that the Government have produced annual budgets for the project up to 2020-21, it makes sense to measure progress against that yardstick.

[Mr Cash]

On a point of order, Madam Deputy Speaker.

[Madam Deputy Speaker (Mrs Eleanor Laing)]

We will hear the point of order after 4 o’clock.

[Lilian Greenwood]

The Government’s hopelessly ambitious timetable to pass the hybrid Bill for phase 1 by the middle of 2015 makes it even more important that we introduce stringent reporting standards. Even Ministers acknowledge that that plan is challenging, and that is putting it mildly. It appears to be certain that spending will continue under the authority of the preparation Bill beyond the general election. If it does, there must be proper reporting requirements in place. In fact, we submitted a similar amendment in Committee, and I am sorry it was deemed unnecessary at the time. I am glad the Government have been persuaded to think again and have accepted our amendment. It will make for a tougher Bill that makes Ministers accountable for bearing down on costs, and it will deliver better value for public investment.

[Mr Cash]

On a point of order, Madam Deputy Speaker. We have not reached the last group of amendments, which are vital to all the people in my constituency and throughout the country who are affected by the Bill. This point of order is about the travesty of proceedings in relation to the programme motion and all that goes with it.

Oral Answers to Questions

Lilian Greenwood Excerpts

Thursday 12th September 2013 Commons Chamber

[Mr McLoughlin]

My hon. Friend is absolutely right: this does add to the capacity and more services. Since I have been Secretary of State for Transport, I have noticed that my colleagues on both the Opposition and Government Benches always press for more and better services. If we are to adapt that and celebrate the success of railway travel, which in this country has gone from 750 million passenger journeys a year to 1.5 billion, with an increase doubling on inter-city lines, we must find that extra capacity.

[Lilian Greenwood (Nottingham South) (Lab)]

There is strong, cross-party agreement that a new north-south line is vital to tackle the serious and growing capacity constraints on our existing rail network. Will the Secretary of State confirm that this investment will not draw funding away from essential upgrades to the existing rail network such as the northern hub, electrification, and new inter-city trains? Does he agree it is imperative that the new north-south line remains on budget and on track?

[Mr McLoughlin]

I entirely agree with the hon. Lady, and she has pointed out three important projects that will take place between 2014 and 2019: 880 miles of electrification; the new purchase of inter-city express programme trains for the east coast and great western lines; and the northern hub. Those important projects are planned for between 2014 and 2019, and refer to the £37 billion that I mentioned Network Rail is going to invest in the current railway system.

Rail 2020

Lilian Greenwood Excerpts

Wednesday 3rd July 2013 Commons Chamber

[Lilian Greenwood (Nottingham South) (Lab)]

I congratulate the Transport Select Committee on the “Rail 2020” report, which combines an informative overview of the rail industry with some acute analysis of the challenges it faces. It certainly provoked a thoughtful debate this afternoon, albeit not necessarily one that involved a high degree of consensus. I suspect that the challenges to franchising in particular have deepened since the report was published last year. If the Committee were to repeat its inquiry today, perhaps its conclusions would be even stronger.

When the McNulty report was published in 2011, it was widely acknowledged that the rail industry was in need of reform. Privatisation had left us with a fragmented and opaque system—a system that incurred massive costs and offered little accountability for the money being spent. Contrary to what the architects of privatisation had promised, subsidy had increased in real terms since the mid-1990s—

[Mr Simon Burns]

Under your Government.

[Lilian Greenwood]

And passengers faced some of the highest fares in Europe, as well as often bewildering pricing structures. The Minister says, “Under your Government” from a sedentary position, but that is precisely why we commissioned McNulty to look at how to achieve efficiencies.

The Committee’s recommendations on financial transparency, fares and ticketing reform and devolution were welcome, but implementation has been delayed by a Department that seems to have been overtaken by problems of its own creation. In the past year, we have witnessed the collapse of the franchising system, which has cost the taxpayer at least £55 million. Those are the direct costs; that figure does not cover the fall in orders that is hurting the supply chain or the uncertainty that still hangs over the industry, nor does it reflect the damage that has been inflicted on the Government’s own efficiency plans—both points well highlighted by my hon. Friend the Member for Liverpool, Riverside (Mrs Ellman).

The Government intend to find £3.5 billion of industry cost reductions by 2019. An annexe to the “Rail 2020” report states that while

“Some of the savings are already in Network Rail’s plans, most of the rest have to be secured by passenger train operators and their suppliers…via the next generation of franchises.”

Does the Minister accept that analysis? If he does, what does he believe the cost to the taxpayer will be in deferred efficiencies, owing to the much extended delays to the franchising programme?

Against that background, Ministers have taken the politically motivated decision to make the privatisation of East Coast their top priority. At the same time as they are agreeing lucrative extensions for private operators, at great cost to the taxpayer—for example, it was recently reported in the trade press that the c2c contract extension came in £17 million over budget—for ideological reasons the Government are disrupting the one stable part of the network. Since the last private operator walked away, East Coast has returned £640 million to the taxpayer and invested £40 million in the service; it makes the second highest contribution of any operator to the Treasury; and it has significantly improved passenger services.

East Coast provides an interesting test of the Government’s commitment to openness. Despite Ministers’ stated intention to improve transparency, they are trying to have it both ways when it comes to East Coast. The Government cannot both laud the Office of Rail Regulation’s breakdown of the industry’s finances, as they did in the formal response to the “Rail 2020” report, and dismiss the figures that show East Coast to be most efficient operator. It is simply not credible.

The Government have even invented a new measure to bolster the comparison between Virgin Trains’ and East Coast’s premium payments while conveniently ignoring subsidy going the other way. As the net payment figures show, East Coast comfortably paid more to the Treasury over the past three years, but Ministers have tried to give the opposite impression. It is not policy led by evidence—it is just the opposite—from a Government determined to push through privatisation, which will not benefit the railways or passengers.

We have seen no progress on fares and ticketing either. The Government’s review was originally due to be published in May, but we are now told that it will be published at some point in the summer. The Minister will surely appreciate the irony when he next lectures East Coast on punctuality. I hope that the review will now bring forward serious proposals for reform, because at present passengers often find it difficult to secure the cheapest tickets, especially from automatic ticketing machines. The definition of peak and off-peak is not always obvious, and as a consequence some passengers find themselves with huge bills through no fault of their own.

Passengers also rightly feel aggrieved when they have to use a replacement bus service but are not entitled to compensation, regardless of the inconvenience to their journey. Those are the sorts of issues that the fares and ticketing review should be looking at. The Transport Committee was right to call for so-called super-peak tickets to be ruled out. They would penalise those commuters who have no choice but to travel at peak times. I urge the Minister to go further than he had done previously and rule out granting train operating companies the right to redefine peak time periods. I also ask him to give the House a categorical assurance that operators will not be given additional powers to price commuters out of peak time periods.

[Ben Gummer]

There is a technical problem with the hon. Lady’s suggestion. Currently, with the Government setting peak times, we end up with the ridiculous situation that people leaving London to go to Ipswich, Norwich or Chelmsford in the morning are on empty trains and paying £74, but if they are going into London they are of course on packed trains and paying £74. The Government have set the peak time rules for many years, so the franchisee cannot make an elastic arrangement to encourage people to take the train when it is empty and discourage them when it is full. I suggest that that is in the commuter’s interests.

[Lilian Greenwood]

I suggest that the people who stand to suffer as a result of that are those who have no choice about when to travel. If people have a choice, they will not travel on peak trains. Those who have no choice will be stung by having to pay whatever price is asked.

As the McNulty report put it, we have a fare structure that is complex, often appears illogical and is hard for the uninitiated, or even the initiated, to understand. The answer is not new, unreasonable super-peak fares. We fully support the development of smart ticketing schemes, a policy closely linked to the devolution agenda. Transport for London and Centro have demonstrated how strong local transport authorities can successfully introduce smart card schemes, making rail and other forms of public transport more convenient for everyday use. We believe that regional partnerships are best placed to introduce new schemes, drive forward integration with other modes of transport and decide their own priorities for developing local rail services.

However, the pattern of dither and delay from the Department for Transport is also affecting the devolution agenda. Were it not for its extensions to the Northern Rail and TransPennine franchises, we could have seen an earlier decision on devolution, with the new settlement starting next year. We want to see an ambitious model of genuine devolution, learning from the success of continental models, that can be extended to other areas, including the west midlands.

Unfortunately, we have already seen some reductions in local facilities. Although they are not as high profile as the cuts to passenger services we have seen in the past, we are concerned about ticket office closures, especially as some seem to be going ahead by stealth, using the McNulty review as cover. Last year, leaked e-mails from the Department for Transport revealed that Ministers had decided to approve closures and let train operating companies take the blame. That was an unacceptable way for closure decisions to be taken. I hope that Ministers will take note of the Campaign for Better Transport’s “Going Local” report, which drew together evidence from London Overground and Merseyrail. The evidence suggested that staffed stations and ticket offices led to increased passenger numbers, lower levels of fare evasion and increased passenger satisfaction.

There are simply better ways to save money than closing ticket offices. Of course we need more efficient railways. Network Rail has delivered substantial efficiency savings since Labour ended the disaster that was Railtrack, and the rolling programme of electrification, which the last Government committed to, will help reduce operating costs.

However, as McNulty helps to establish, although technology can bring about savings, the greatest challenge is fragmentation. Privatisation has left us a system with a 40% efficiency gap as measured against European comparators. Fragmentation has built in additional unnecessary costs at every level and we need a serious debate about how they can be addressed. On the Government’s response, it is too early to quantify properly the impact of alliancing and there are real concerns over the accountability of the Rail Delivery Group, which must not be used as an excuse to diminish ministerial responsibility.

We must also be alive to the danger that through alliancing, non-dominant operators will be excluded from decision making. That is especially true in the case of freight operators—a danger acknowledged by the hon. Member for Milton Keynes South (Iain Stewart). If there are increased disputes over access rights, that will only generate a higher administrative burden for the regulator.

To conclude, I should say that the Government have tied themselves so closely to the stalled franchising system that they have left the industry in stasis. Awards are being extended for up to four years at a massive cost to the taxpayer, on top of the £51 million net payment that the Government made to operators in the last financial year. The paralysis caused by the collapse of franchising has hit the supply chain’s order books, threatening jobs and skills. Ministers have made restoring franchising a point of political pride, even to the extent of privatising the successful east coast service, instead of seriously examining alternatives. That is what Labour is committed to doing, and why we are conducting a thorough review of the rail industry that is not hampered by ideological baggage.

The “Rail 2020” report made some useful recommendations for reform, but it also noted that there could be a case for structural changes. In the light of the franchising fiasco, we should seriously examine the alternatives, instead of remaining ideologically wedded to the failed models of the past.

--- Later in debate ---

[Mr Burns]

Well, let’s move on.

I was just saying that I am surprised and disappointed that the hon. Member for North Durham does not share the enthusiasm of his colleague the Leader of the Opposition for the new high-speed railway. I hope that he will be reassured, however, that rail is thriving. It makes a vital contribution to the UK’s economic competitiveness and the Government’s investment ensures that that will continue.

The Government recognise, however, that we need to work to make rail even better. As recent surveys have shown, although passenger satisfaction is high on average across Great Britain, it can vary significantly across franchises, and although nine out of every 10 trains are running on time, with historically high levels of performance, punctuality is not yet as good as it should be, particularly on long-distance services, but also on London, south-east and regional services. Finally, the railway still costs more than it should.

We fully understand the importance of achieving the McNulty savings, which have been mentioned by the hon. Member for Liverpool, Riverside and others. Our railways must become more efficient and financially sustainable. It is crucial that we ease the pressure of fares on hard-working families and reduce the burden on taxpayers, which is another issue of concern, not only to members of the Transport Committee, but to other hon. Members who have taken part in this debate.

That was the challenge in the Government’s rail Command Paper: how to reduce the costs of running the railway while keeping the passengers at the heart of everything we do. We are making progress. Network Rail will have delivered 40% efficiencies over 2004-2014 and the regulator recently announced a new 20% target for 2019. Further efficiencies will be made through the programme of franchising competitions and the initiatives of the Rail Delivery Group. The key message is that aligning incentives between train operators and Network Rail is one of the most important reforms to drive down costs and bring passenger benefits.

[Lilian Greenwood]

Will the Minister set out how that has been set back by the delays to franchising, which he seems to be glossing over? Questions have been asked about whether his Department is up to the task.

[Mr Burns]

The hon. Lady is labouring the point a bit. It has been made quite clear—[Interruption.] If the hon. Member for Scunthorpe (Nic Dakin) keeps quiet and listens, he will get the answer. This matter obviously causes amusement in every part of the Chamber.