Contingencies Fund (No. 2) Bill

Jamie Stone Excerpts
Jamie Stone Portrait Jamie Stone (Caithness, Sutherland and Easter Ross) (LD) [V]
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May I use this opportunity to personally thank the Financial Secretary to the Treasury, who has met the gaps in support all-party parliamentary group several times over the last few weeks? That was good of him, and it has been a constructive relationship with Opposition MPs.

That takes me to the first of two brief points that I want to make. Clearly my constituency is very different from other constituencies. It is vast, it is very far away, and we have particular challenges with distance, sparsity of population and even temperature. During the pandemic, my constituency has had particular problems to be dealt with. I understand, and indeed I support, the mechanism that we are debating, which is about getting the money to where it is needed at the right speed. It might be useful if the Government agreed to meet Opposition MPs such as myself slightly more often, to look at the overall package and how it is hitting or not hitting where it should.

I will give one example. I have said many times in the House that businesses involved in tourism and hospitality are fundamental to the economy of my constituency and, indeed, of all the highlands and islands. The package of support during the pandemic needs to be best tailored to ensuring that those businesses can be got off their knees and got going again once the pandemic starts to recede. It would be tragic if we lost any of those businesses during this time, because that would impoverish our tourism product, which people come from not only most of the UK but all over the world to see.

We need a tailored package for tourism and hospitality businesses, and I am happy to talk to the Government about that. There is a precedent. Last summer, the Chancellor of the Duchy of Lancaster came to my constituency, and, as he will agree, we had a constructive meeting with tourism businesses, which was helpful. I am quite open about this: I will work with a Minister of any political colour if it is for the betterment of my constituents and the economy of my constituency.

The second and final point I want to make is one that needs to be stressed. A lot of this money is going to the devolved institutions—the Welsh Assembly and the Scottish Government. I support the Secretary of State for Scotland’s plea that, when the pandemic is over, we look at what the Scottish Government have actually spent the money on. As other Members have said, this is not our money—it is public money; it is taxpayers’ money—and I want to be absolutely sure that it has been used in the most prudent fashion by the Scottish Government and has gone where it should have gone. I support the Scottish Secretary’s plea for some sort of audit, balance sheet or, if you like, profit and loss account to be produced at the end of this.

I have listened to the debate with the greatest of interest—there have been some very high-quality speeches—and I shall listen to the rest with great interest.

Government's Management of the Economy

Jamie Stone Excerpts
Tuesday 23rd February 2021

(3 years, 9 months ago)

Commons Chamber
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Jamie Stone Portrait Jamie Stone (Caithness, Sutherland and Easter Ross) (LD) [V]
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I want to make two points, neither of which will come as a surprise. Madam Deputy Speaker, if I were to take you north, on a journey through the highlands, we would drive from Lairg to Kinlochbervie and Durness in north-west Sutherland and when we came to a place called Laxford Bridge, we would shortly find a sign with stars in a circle that said: “This improved stretch of road was paid for with help from the EC”—from the European Union. Those signs are found throughout the highlands.

It may seem that I am making a classic remainer speech. I merely want to make the point that all over the highlands, the European Union invested in harbours, airports, roads and bridges, and that made a great difference to all our lives. It was about levelling up a poorer part of Europe to some sort of equality with the richer parts of the UK and Europe. That sort of development helped arrest that great curse of the highlands: depopulation.

My first point for the Chancellor next week is therefore that we are looking forward with hope and anticipation to the shared prosperity fund. It is essential that the Chancellor and the Government roll it out in a way that equals, if not betters, what went before, now that we are out of the European Union. All of us in the highlands wait with bated breath for that, and it will be hugely important to our country.

My second point is very simple—you have heard me make it many times before, Madam Deputy Speaker. It is good news for the Government. I am extremely grateful, as are my constituents, for the Government’s proposal to site the first vertical space port centre in Sutherland in my constituency. It could mean a great deal to my constituents through providing quality employment in future, but, more important, by giving young people the hope that they will have jobs and homes in years to come in the places where they come from. It will literally keep the lights on in some of our most remote straths and glens.

My second point therefore is to ask the Chancellor and the Government to say—possibly in next week’s Budget, but at any rate, as part of a steady stream of good funding announcements—“Yes, we back the space port in Sutherland and we will do everything in our power to make sure it becomes a reality.” That reality will not only keep employment vibrant in my constituency, but earn a great deal of income for the United Kingdom.

Covid-19: Access to and Acceptance of Cash

Jamie Stone Excerpts
Thursday 3rd December 2020

(4 years ago)

Westminster Hall
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Westminster Hall is an alternative Chamber for MPs to hold debates, named after the adjoining Westminster Hall.

Each debate is chaired by an MP from the Panel of Chairs, rather than the Speaker or Deputy Speaker. A Government Minister will give the final speech, and no votes may be called on the debate topic.

This information is provided by Parallel Parliament and does not comprise part of the offical record

Jamie Stone Portrait Jamie Stone (Caithness, Sutherland and Easter Ross) (LD)
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It is a pleasure to serve under your chairmanship, Mr Mundell, which I think is a first in the 21 years that we have known each other.

I will dwell briefly on cash machines, because excellent reference has already been made by the two previous speakers. I commend the hon. Members for Blackpool North and Cleveleys (Paul Maynard) and for Makerfield (Yvonne Fovargue) for two very fine speeches, which will mean a lot to my constituents in the far north of Scotland.

There is a village called Durness in north-west Sutherland, which is the northernmost and westernmost inhabited community on the British mainland. Every year, they have a tremendous Highland games and tourists come from far and wide. I remember my predecessor bar one, Robert Maclennan, the late Lord Maclennan of Rogart, being chieftain of the games some years ago, resplendent in kilt and everything else. He greeted me very warmly and said he had had six glasses of whisky. He was in extremely good form.

There was a cash machine in Durness, run by the Bank of Ireland, part of Robbie and Fiona Mackay’s shop. They used to tell me that the amount of money that came out of that machine the day before the games and during the games was absolutely staggering—tens of thousands of pounds. That was, of course, then spent on whisky or on whatever else at the highland games and it went straight back into the local economy. Then the machine was taken away. As Robbie Mackay said, “They can get cashback in the shop, but I can’t stay open until the wee small hours; I can’t be open at 6 in the morning.” That was the problem and it became a huge cause célèbre in that part of Sutherland.At the end of the day we did get a cash machine back in, but as the hon. Member for Makerfield said, getting them back again once they have been closed is a near-impossible task. I can tell Members that it is: I have the T-shirt. For every one we win, we lose a lot of others.



The second anecdote—just to colour in the cash machine issue—is that some years ago, maybe even 10 years ago, there were huge gales in the north of Scotland and the electricity went out—not for a few hours, not for a day, but for three, four or even five days in some communities in my present constituency. That meant, of course, that the cash machine did not work, and neither did contactless, so it is worth remembering that the present electronic regime is vulnerable to an electricity failure.

That is as much as I want to say about cash machines, except that they absolutely underpin my constituency. Of course we can withdraw cash from bank branches, but as I have said an awful lot of times during my three years in this place, we now only have one bank branch in the entire county of Sutherland. That is 2,028 square miles; it is a vast county, with one bank branch, in Golspie. That means that people have to make a 150-mile round trip to go to a bank branch, which is causing huge difficulties for my constituents.

As all colleagues here today know—I have mentioned this many times in this House—it seems as if there is a sickening liturgy of closures, one after the other, which we are unable to do anything about. Of course I am told, “You can use the post office.” That is not the silver bullet, because—as has already been alluded to—many is the post office that has already shut, or is shutting, in the relevant town, and the distances to get to the nearest post office are impossible. In no way do I denigrate what the Post Office does: it is a splendid institution, dating from the 19th century, and it is something that we can be very proud of as a British innovation.

I apologise for repeating myself, but one thing that I and others have been advocating is a joint banking hub approach, whereby the clearing banks work together to form a joint hub that would be owned in Scotland by the main clearing banks. That would mean a human face or faces behind the counter, who can advise. I bank electronically—I do it through my mobile—but I got a fright quite recently when I saw a debit coming off my account that I did not know anything about, and it was actually a banking fraud. Now, by dialling various numbers and taking a long time over it I got to the bottom of it, but had I been older than I am, or had I been a vulnerable person, that would have been very frightening. What better than to be able to go into a bank branch and ask, “What is happening here?” and be told, “Ah, this is a fraud we know about. We will kill it right now and get the money returned to you”?

I am not having a go at the Government, because the Government have actually been helpful. Before the pandemic, I had a constructive meeting with the Economic Secretary to the Treasury, and I was very grateful to him for that. He thought that there was possibly some mileage in the Government looking at the concept of a jointly owned banking hub, and indeed, on the business front, that concept has already been established—not for the north of Scotland, but nearer London, I think. Before the covid outbreak, I had hoped that I could have a look at it and see how it worked, and whether we could apply the same principle to the clearing bank idea, tweaking it suitably.

The other thing about having a human face behind a counter, or in a building that really exists and is reasonably accessible to people, is the issue of depositing money. We can take money out of a cash machine, but we cannot stick it back through the slot, and during the covid pandemic I have heard from businesses that, by the very nature of what they do, have had to travel a considerable distance to bank their weekly takings. That, I suggest, is not terribly safe, not only because of the security risk—a person travelling with that amount of money on them, in their car—but, sadly, because of the likelihood of transmitting the disease. We can learn lessons from the pandemic about this.

When it comes to the idea of a hub, where there is a will, there is a way. It could be done, and what I try to say to the banks of Scotland is that it would benefit them in so many ways. I am digressing from taking cash out of machines, so I will be very brief, but I have constituents who tell me that they have a brilliant idea to start a little business, but that whereas their father or grandfather would have talked through the sums with the bank manager and the bank would have supported them to the tune of, perhaps, £20,000, my constituents cannot do that because it is not so easy now. They may have to travel somewhere far away, which, because of covid, is not so good.

I started with a light-hearted point about the Durness highland games; I conclude on the splendid galas that we have in our highlands. Wick gala is famous, and it is excellent, with great entertainment. There are lots of different acts on the backs of lorries. I remember, on one lorry, an excellent take-off of my immediate predecessor Viscount Thurso, which was very humorous; indeed, his lordship enjoyed it enormously. The way to contribute to the Wick gala is to throw money at the floats, which is caught in little nets. A lot of things that are good for civic society involve cash being given. In my hometown of Tain, people go around with buckets which money is thrown into. That is how it is done; it cannot be done with a card or contactless.

With that light-hearted point, I congratulate the hon. Member for Blackpool North and Cleveleys on securing the debate. It is super to see a constructive debate such as this taking place. I look forward with great interest to the Minister’s reply.

David Mundell Portrait David Mundell (in the Chair)
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Thank you, Mr Stone, for that—as ever—entertaining tour of your constituency. I will call Sarah Owen to speak next, and in the course of her contribution the Chair will transition to Yvonne Fovargue.

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David Mundell Portrait David Mundell (Dumfriesshire, Clydesdale and Tweeddale) (Con)
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It is a real pleasure to serve under your unexpected chairmanship, Ms Fovargue. I am grateful to my hon. Friend the Member for Blackpool North and Cleveleys (Paul Maynard) not only for securing time in Westminster Hall to debate access to cash and acceptance of cash during the covid-19 pandemic, but for his continuing work on this subject, as highlighted in his very thoughtful opening speech. I am also grateful to the other participants so far—including you, Ms Fovargue—for raising a series of important points, some of which I will repeat.

This debate is urgent, because I fear that, accelerated by covid-19, we are sleepwalking quickly to a cashless society in a totally unmanaged and unprepared way, with potentially disastrous consequences for many of our constituents. I know there will be people who advocate the benefits of a cashless society, but even if that is the case, we must not proceed in this unplanned and ad hoc way. We know from research that some 17% of adults in the UK—around 8 million—would struggle in a cashless society, and those struggling the most would be the elderly, the vulnerable, the economically excluded and those in rural communities such as my Dumfriesshire, Clydesdale and Tweeddale constituency.

Shockingly, the National Audit Office’s recent report on cash found a fragmented system of oversight, with the Financial Conduct Authority regulating banks and the Payment Systems Regulator regulating payment systems identified by the Treasury. Coherence and co-ordination is urgently needed in this regard, along with clear, robust messaging from the Government on the importance of being able to use cash, at least for the time being. In my view, the Government’s promised legislation should not just address access to cash, but make the Financial Conduct Authority responsible for regulating a well-functioning retail cash system.

When I have previously raised this issue, the ability to access cash and the cost of doing so was the primary concern, along with the need for small businesses, charities and local organisations of the type that the hon. Member for Caithness, Sutherland and Easter Ross (Jamie Stone) mentioned, to be able to deposit cash. Now, however, the immediate focus has to be on cash acceptance. It is pointless to access cash if people cannot use it, yet cash is increasingly refused as a means of exchange. The Bank of England noted in its quarterly bulletin that 42% of people had recently visited a store that did not accept cash. More worryingly, Which?, to which my hon. Friend the Member for Blackpool North and Cleveleys referred, conducted a survey that found that four in 10 of those who had experienced difficulties paying with cash had been left empty-handed when trying to buy groceries, and almost two in 10 had been unable to buy medicine. Indeed, I learned only yesterday of another pharmacy that has gone cashless.

Industry-collated data suggests a 71% decline in cash use between early March and mid-April of this year. Conversely, my experience is of the importance of cash to people who have relied on it during the pandemic. Cash has been the means by which local communities have supported themselves, with neighbours, friends and family buying essentials for one another. Short of handing over one’s PIN and bank card, cash was the only option for many of those who needed others to help them when faced with domestic emergencies, given that such people were mostly older or vulnerable and were certainly not users of apps, credit cards or digital banking services. Indeed, many are part of the so-called unbanked community.

As others have touched on, there is no doubt that part of the issue is the false perception that cash has not been safe to use during the pandemic. In my view, some have seized on that perception as an excuse to go cashless for their own purposes. In any event, it is just not true: as far back as April, the Bank for International Settlements advised that the risk of transmitting covid-19 via banknotes was low when compared with credit card terminals or pin pads. That view is shared by the Bank of England, which found that,

“the survival of virus on banknotes is no greater—indeed appears potentially less—than on reference surfaces representative of the many surfaces that people may come into contact with in their routine life.”

Cash is safer still if users follow the routine guidance on washing their hands regularly and on social distancing.

The Government now have a major role to play in making it absolutely clear that people should be able to use cash in routine transactions. If that is not possible on a voluntary basis among retailers and other service providers, legislation should be considered—at least for a fixed period—to support those who are least able to manage without cash in transitioning to a cashless economy. My hon. Friend the Member for Blackpool North and Cleveleys drew a useful comparison with the transition to digital television.

Amid the pushback on the use of cash, accessing and depositing cash has become increasingly difficult, with bank branch closures and the decline of free-to-use cash machines. Since 2015 there has been a 17% reduction in the number of free-to-use cash machines, and since 2010, 39% of the bank and building society branch network has closed. That has been acutely felt by local communities in my constituency, which have seen seven Royal Bank of Scotland branch closures in recent years, as well as the closure of the West Linton branch of the Bank of Scotland. Covid-19 has only added to the impetus of that trend: three other local cash machines have been lost, and the TSB in Peebles is scheduled to be shut. In your speech, Ms Fovargue, you made an important point about post offices, as did other hon. Members. Post offices in my constituency have been closed the next day because the postmaster was ill, meaning that people could not gain access to the post office.

Jamie Stone Portrait Jamie Stone
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The right hon. Gentleman is making an excellent contribution. Does he agree that the closure of local bank branches and post offices is all part of the downward spiral of Scottish high streets?

David Mundell Portrait David Mundell
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Indeed. The challenge of the high street is a considerable one.

Although our local post offices do a good and worthwhile job where they are still in the community, they are not a silver bullet. It is sometimes suggested that everything will be sorted out by the post office. The challenge is not only in having post offices in every community in the first place, but in the considerable issues that post offices face in providing those services and, very often, operating a retail outlet. That is why we need the joined-up approach to the whole cash system, as I have said.

As my hon. Friend the Member for Blackpool North and Cleveleys mentioned, there has been a rise in the number of cash machines that charge for use. Most cash withdrawals from machines are relatively small, so the charges mean that users effectively face a 10% to 30% tax on each transaction. Generic figures on the number of free-to-use cash machines mask the scarcity of such machines in rural and deprived areas.

When I last counted, there were fewer free-to-use cash machines in the almost 1,700 square miles of my Dumfriesshire, Clydesdale and Tweeddale constituency than can be found on or just off Victoria Street, a few moments from here. That imbalance is plain wrong and the industry must correct that. I welcome the fact that the banks, LINK and the card operators, which have come forward with innovative proposals about the interchange rate that applies to cash transactions, are all contributing to the thoughtful work that the Financial Conduct Authority and Payment Systems Regulator are undertaking, about which my hon. Friend the Member for Blackpool North and Cleveleys spoke in detail.

I was pleased to have the opportunity to discuss these issues recently with the Economic Secretary to the Treasury. I welcome his commitment to legislation and other initiatives on access to cash, but, as I have said, I hope they will go beyond access to cash and cover the entire cash system and responsibility for it. That legislation is needed now, along with the Government’s robust advocacy of our ability to use cash. Without action, our cash system is in danger of collapsing, leaving the elderly and most vulnerable to pay the price. I hope that the Minister can promise that action today as a matter of urgency.

Protection of Jobs and Businesses

Jamie Stone Excerpts
Wednesday 9th September 2020

(4 years, 3 months ago)

Commons Chamber
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Steve Barclay Portrait Steve Barclay
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That is exquisite timing, because I was just about to turn to the point that the hon. Gentleman raises about that use of furlough and the question that the shadow Chancellor raised about whether the scheme should be extended. I want to address head-on the concerns I have heard about that decision.

Jamie Stone Portrait Jamie Stone (Caithness, Sutherland and Easter Ross) (LD)
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Will the right hon. Gentleman give way?

Steve Barclay Portrait Steve Barclay
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I was just going to answer the question, but I will give way.

Jamie Stone Portrait Jamie Stone
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The Chief Secretary is very gracious for giving way. This is possibly not the intervention he expects. When we get through all this, and when we have time and peace and quiet, may I urge him and the Chancellor to carry out some sort of audit of how the furlough scheme worked? There have been newspaper stories of inappropriate furloughing of employees, and for any Government of any colour, we need to get to the bottom of that when we have time to do so.

Steve Barclay Portrait Steve Barclay
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Having been Brexit Secretary over the previous year and Chief Secretary during this economic challenge, I can say that we will come through this, as the Chancellor has set out, and we will come to a time when we can look at the scheme in the way that the hon. Gentleman refers to.

The scheme has protected up to 10 million jobs. The shadow Chancellor raised the duration of the scheme, and I understand those concerns. It has been one of the most difficult decisions that the Government have taken, but it is the right one. I remind the House of the extent of the support that we have offered. First, the furlough is already over eight months. It is one of the most generous schemes in the world, and we have been contributing at a higher rate of people’s wages than in Spain. We are supporting a wider range of businesses than in New Zealand, and our scheme will run for twice as long as in Denmark.

I remind the House that our support for furloughed employees does not end in October, as has been suggested in some interventions. In the Chancellor’s summer statement, he announced the new job retention bonus, which will pay employers £1,000 for every employee still in post by the end of January. For an average employee, that is a subsidy worth 20% of their salary—nearly double the amount of subsidy that a cut in employer’s national insurance would have provided, which I know some people were calling for prior to the Chancellor’s announcement of the bonus. I further remind the House that most people on furlough are employed by very small businesses where £1,000 is a significant and welcome boost.

While we will continue to support furloughed employees through the job retention bonus, it is right that the main scheme comes to an end. We need to focus now on providing people with new opportunities, rather than offering false hope that they will always be able to return to the same job they had before. It is in no one’s long-term interests for the scheme to continue, least of all those trapped in a job that only exists because of the furlough scheme.

To those calling for a new targeted or sector-based furlough, I simply pose three questions that I have still not heard answered satisfactorily today. First, which sectors would we not provide support for? Secondly, what would we do about the supply chains of those sectors on furlough, which can reach across the whole economy? Thirdly, most observers have accepted that the furlough cannot last forever, so how long would we extend it for? Without being able to answer those questions, any proposal for a sector-specific furlough cannot be seen as a serious one—

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Alison Thewliss Portrait Alison Thewliss
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The hon. Member makes a very good and well-considered point. There are lots of opportunities the Government have not considered for how we might spread around the limited and reducing number of jobs we have in order to keep people in employment.

The Federation of Small Businesses has noted that tourism and retail account for nearly half a million jobs in Scotland, many of them seasonal and rural, and many of them now facing the furlough scheme’s winding down at the very time business is at its quietest. As we have seen from local lockdowns, such as those in Leicester, Aberdeen and Greater Manchester, there is an urgent need to put in place more flexible and enduring support—exactly the type of further action the Chancellor promised he would take. Aberdeen, for example, only managed to raise £232,000 via the “eat out to help out” scheme because of the local lockdown imposed on hospitality there. That compares with over £1 million each in Glasgow and Edinburgh. We need to look at whether the schemes in place are flexible enough when local lockdowns happen.

A further spike and further local restrictions seem inevitable, so ending support now is incredibly short-sighted. Until public health grounds for closure are removed, the SNP believes that the Government have a clear responsibility to assist and support wherever they can. The Chief Secretary to the Treasury mentioned some additional schemes at the tail end of his remarks, but I would ask him to think very carefully: could he live on the money he proposes for those asked to self-isolate? If he ran a business, could he survive and pay wages, pay for stock, the rent and all the bills on the grants he has announced? He probably could not, and many businesses cannot and will fold as a result without support.

The Chief Secretary to the Treasury talked about phases of this crisis. The coronavirus is not done with us yet. Life is not going back to normal any time soon. The British Chambers of Commerce’s quarterly recruitment outlook revealed that 29% of firms expect to axe jobs over the third quarter—a record high. At the same time, the number of new job opportunities is also depressed across almost all sectors, as is reflected in the various vacancies data. For example, the Office for National Statistics and Adzuna data show the number of online job vacancies for Scotland for the week to 21 August to be almost half the 2019 average—down 49 percentage points—and the Office for Budget Responsibility has warned that UK unemployment could surpass the peaks of the 1980s after weaker than expected economic growth. The Chancellor and his Treasury team have a duty to prevent this kind of economic scarring. The devastation of the 1980s still haunts many communities, and I urge them not to gamble with the life chances of the people we are here to represent.

Jamie Stone Portrait Jamie Stone
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I give credit where it is due to the Government: the assistance afforded to the tourism industry has saved it in my constituency, which relies hugely on tourism. God forbid that the second spike gets worse than it is, but if it does and we have to close things down again, frankly that will ruin some of those businesses permanently. I make a plea to the Scottish Government and Her Majesty’s Government in Westminster to work together as closely as possible. I hope that this eventuality does not happen, but if it does, we will all need to put our shoulder to the wheel.

Alison Thewliss Portrait Alison Thewliss
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The hon. Member is absolutely correct. A second spike does not seem to be on the Government’s agenda, and it should be. The measures put in place were put in place at speed, at haste, and the Government should be learning from this and preparing for that second spike now. I would be incredibly grateful if at some point a Minister confirmed that they are doing that, because it is absolutely necessary. We cannot ignore the risk of a second spike, given how the figures have been creeping up in recent days.

The IPPR has said that ending the furlough scheme will lead to unemployment

“not seen since the Great Depression of the 1930s”,

with the loss of 3 million jobs, 2 million of which would be viable in the longer term if it were continued. The furlough scheme should be continued for at least two years, or for as long as we need it—perhaps we will not need it for two years, which would be a good eventuality—as is being done in Germany and France. Independent Ireland is keeping its scheme going for a year. No employee or employer should be forced to decide between their health and their income.

The self-employment support scheme should also have been continued. In addition, a basic temporary income scheme should have been introduced to protect anyone falling through the gaps in support. There is still time for the Treasury to step in and make that commitment, because the lack of parity between those in the different schemes is completely unjustifiable. I remain deeply disappointed that the recommendations of the Treasury Committee to address the gaps in support have not been taken up by the Treasury. The ExcludedUK group, representing at the least 3 million people who have been denied any UK Government support—these include the newly self-employed, freelancers, limited company directors, those on short-term PAYE contracts and many others—is still being ignored by the Chancellor, despite having presented the Treasury with viable solutions.

The situation facing women requiring maternity leave has also been incredibly stressful and unfair, with many finding themselves ineligible and some who were forced to take maternity leave early now struggling to get the childcare they need to even attempt to go back to work. It is hugely disappointing to hear that the UK Government have rejected the very reasonable request by the 226,000 maternity petitioners to extend maternity leave for three months. I hope the Government will reconsider that. I am led to wonder whether different decisions might be made if there were more women on the UK Government Benches.

When we see Jim Harra, head of HMRC, admit this week that £3.5 billion of furlough cash has been lost in fraudulent claims or error, it is even more galling to those who have no support whatsoever. There have also been errors in my constituency on HMRC’s part. Its inflexibility and inability to deal with MP requests on this issue has also been hugely frustrating for those whose businesses are on the brink.

The take-up of the coronavirus job retention scheme has been significant, as has been said, with 9.6 million workers furloughed by 1.2 million employers since March. Those employers had made £34.7 billion of furlough claims by 9 August. The scheme will cost the UK Government an estimated £80 billion in total, but we should not forget that this cost is an investment in people and in public health. The cost of not acting would be far greater.

The figures published by the Treasury demonstrating the sectoral impact of the furlough scheme are interesting. They show only 2% of employees in public administration and defence and 7% of those in finance and insurance being placed on furlough, compared with 77% of those in accommodation and food services—some 1,693,600 employees—and 70% of those working in the arts, entertainment, recreation and other services, amounting to 474,300 employees across the UK. This of course reflects the different nature of the jobs in those sectors and whether it has been possible for people to work.

The sectors in which furlough take-up has been high are not suddenly going to be able to return to pre-covid business, and there is a real argument for sectoral extensions if the Government will not consider a wholesale extension. The ability of these businesses and organisations to generate income will continue to be hampered by the need to impose public health restrictions. For example, how would a national arts company or a full-scale production be able to get a theatre performance up and running? How would that theatre be able to turn a profit at 40% capacity? What about the restaurant next door, which theatre goers might usually have gone to for a pre-theatre meal, or the pub they might have gone to afterwards, where nobody will be allowed to stand at the bar and that will not have outdoor seating in the depths of a Scottish winter, or even a Scottish autumn?

How does the Chancellor expect such firms to bear the cost of staffing, rent and other outgoings when they will not see a corresponding increase in income? The short answer is that those costs cannot be borne. The CBI’s head, Carolyn Fairbairn, has warned that

“it’s too soon to pull business support away at the end of October”.

The Fraser of Allander Scottish business monitor for quarter 2 this year reported that 55% of businesses that have made use of the job retention scheme expect to decrease their staffing numbers when the scheme is phased out.

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Scott Mann Portrait Scott Mann (North Cornwall) (Con)
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In response to this crisis, the Government have introduced one of the most generous packages of measures in the world and certainly the most generous in our nation’s history. What marks it out as exemplary is that the Government’s response in such difficult circumstances was an early recognition of the need to protect businesses and livelihoods in places such as North Cornwall.

As of early August, 13,000 of my constituents have been supported by the coronavirus job retention scheme, 5,800 local self-employed people have received more than £16 million of self-employment income support, 1,847 local businesses have received £54 million in bounce back loans, 1,327 local businesses, and 15 nurseries, will pay no business rates this year, and 4,626 local businesses have received grants of up to £25,000. That financial support has been invaluable for businesses and employees in my constituency, and we must now get back to supporting sustainable public finances. I believe that the decisions taken on planning legislation and licensing laws have also been crucial in helping to support businesses in North Cornwall. Those businesses were given the flexibility to open to their customers and adhere to social distancing regulations.

Let me stress how important it was to reopen the tourism industry for many people and businesses in North Cornwall. Reopening was a difficult decision, for obvious reasons, but because the Government took time to wait, businesses had time to prepare and make themselves covid-secure. As the virus receded, enough of them were able to open and help with tourism during the summer months. If it were not for the Treasury support put in place at the time, hundreds of businesses in my constituency could have folded.

Many of my constituents were understandably concerned about the prospect of hundreds of thousands of people coming to Cornwall during the summer and visiting during the pandemic, but most people have generally behaved respectfully. Thankfully, infection rates in Cornwall remain very low.

Scott Mann Portrait Scott Mann
- Hansard - - - Excerpts

I am not going to give way today; I am sorry.

It is heartening to see how many businesses have responded to this crisis. One brilliant example of that in North Cornwall came from lobster and crab fishermen. Suddenly, dozens of boats had Instagram and Facebook accounts and websites, and they advertised their catches locally and eventually around the country. That demonstrated Cornish ingenuity in a crisis.

Since I closed my constituency office during lockdown, as of mid-August we have opened nearly 7,000 cases. Those include supporting 309 local businesses that got in touch to inquire about support and 730 individuals who required guidance on specific covid-related issues. I am fortunate that I have now been the MP for five years. The fact that nearly a quarter of my entire caseload has come in the past six weeks demonstrates to me how badly this crisis has affected many of my constituents.

Lastly, I pay tribute to all the good people of North Cornwall and to my constituency staff who have helped during the crisis.

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Mike Wood Portrait Mike Wood (Dudley South) (Con)
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The breadth and scale of the support package put in place by the Government is genuinely unprecedented, whether in times of war, disease or global recession. In Dudley South, nearly 12,000 of my constituents have been supported through the job retention scheme, and 2,500 more have been supported through the self-employment income support scheme. Without such measures, thousands more of my constituents and millions of workers around the country would have lost their jobs. Whereas the last Labour Government chose to bail out the bankers, this Government have decided that the real priority is to back working people around the country, and that is something of which I am extremely proud.

We now need people back at work and the economy growing so that those jobs can be genuinely protected and sustainable in the medium and long term. It is not just a matter of sandwich shops and coffee bars losing out when large numbers of workers are away from the office and the factory for so long. We live and work in an interconnected economy where all parts of it rely on other sectors. One of the main factors limiting order books for manufacturers and other businesses in my constituency is the fact that so much of the economy is performing below normal capacity, and that impacts on supply chains. The longer that many jobs are furloughed, the less likely those jobs are to be there and to be sustainable whenever the furlough scheme ends, and that is why it is not appropriate to have an indefinite extension of the scheme.

Jamie Stone Portrait Jamie Stone
- Hansard - -

The hon. Member is very courteous to give way. I too pay tribute to the furlough scheme, which has been very helpful to businesses in my constituency. I am the chair of the Excluded UK all-party parliamentary group. Other Members have made this point already, but does he agree that the APPG would not have happened had it not been for support from the Government Benches? It would be helpful if we could have a meeting with Ministers from the Treasury to discuss constructively how we might be able to help the people who have been missed out.

Mike Wood Portrait Mike Wood
- Hansard - - - Excerpts

I obviously will not answer on behalf of Ministers as to their availability for meetings, but for those who fell outside these extensive schemes, I think they more than anybody need the economy to be moving back towards a state approaching normality, because that is where their sustainable income comes from. The quicker we can do that, the better it is for them.

While it would not be appropriate to have an indefinite extension of the furlough scheme—I do not think furlough is even a medium-term solution—there are some parts of the economy where there are particular needs for support. The measures announced earlier this afternoon by my right hon. Friend the Chief Secretary to the Treasury for businesses that are told to shut and for individuals who are made to self-isolate are extremely welcome. I do hope that Ministers will look at what measures other than furlough might be appropriate for those businesses when legislative requirements mean that they cannot operate or cannot operate economically —we have heard about theatres and live events—or where ongoing regulations mean that demand has simply being taken away. For some parts of the tourism and travel sector, for example, quarantine measures mean that their customer base is not there at all. Businesses across the economy would not have survived the last six months without the innovative support that has been put in place by the Chancellor. I thoroughly welcome that, but now we need to build the economy for a sustainable future.

Covid-19: Future UK-EU Relationship

Jamie Stone Excerpts
Wednesday 15th July 2020

(4 years, 5 months ago)

Commons Chamber
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John Lamont Portrait John Lamont
- Hansard - - - Excerpts

I am grateful for that point. As the Minister described so well, in these times of crisis, as a nation—every part of the nation, whether it be Wales or Scotland or England—we should be coming together to tackle those challenges, not having foul-mouthed nationalist protesters standing at the borders shouting abuse at our English friends and neighbours.

I want to develop the economic point. We can see the economic damage that can be caused to Scotland by statements made by nationalist politicians when they deter people from travelling to Scotland. Even before the current crisis, the SNP’s record of managing Scotland’s economy has been extremely poor. The SNP is holding Scotland’s economy back. Scotland’s deficit is six times that of the UK. The rate of unemployment in Scotland is higher than anywhere else in the UK.

Even before coronavirus, the SNP had cost Scotland more than a quarter of a million jobs, and then we have its failures in other policy areas, too. Under the SNP, Scottish schools have slipped to their lowest international scores in science and maths. There are 3,600 fewer teachers since the SNP came to power. On the NHS, Nicola Sturgeon’s waiting time guarantee has never been met. Crime is on the rise, with most areas of Scotland now having fewer police officers on the frontline. The Scottish Government have missed their own legal emissions targets and the SNP has broken its promise to extend Scotland’s broadband fibre network. That is a catalogue of failure by the SNP, yet SNP Members come here today arguing for more uncertainty, more delay, more constitutional upheaval and yet another independence referendum.

Jamie Stone Portrait Jamie Stone (Caithness, Sutherland and Easter Ross) (LD)
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In thinking of certainties in this debate, I trust that the hon. Member shares with me a great gratitude to the armed forces. Regardless of whether they are Welsh, Scottish, English or Irish, they cross borders into Wales and Scotland to come and help to defeat the virus. I think we can all be proud of the armed forces of the United Kingdom.

John Lamont Portrait John Lamont
- Hansard - - - Excerpts

I am grateful for that important point, which is a useful reminder of the important role that our armed forces have played in tackling this pandemic. I am grateful to the hon. Gentleman for reminding the House of that.

I am not entirely sure why SNP Members claim to support independence for Scotland, because if they had their way, they would be rushing to give that independence straight back to the European Union by joining it again. They would be handing newly acquired powers back from Scotland to the European Commission; handing back control of our fishing waters to the European Commission; and dragging Scotland back into the hated common fisheries policy.

The SNP lacks ambition for our great nation of Scotland. I am sad to see the division and uncertainty in Scotland that the SNP is stoking up in an attempt to score political points. The SNP will use any means to push for its independence obsession. It will not come as any surprise to the House that I will not support the SNP’s motion. The SNP is desperately trying to undermine the UK and the UK internal market, putting Scottish jobs and the livelihoods of my constituents and other Scots at risk.

It is the UK Government who are putting the protection of Scottish businesses and jobs at the heart of their approach, both in their EU negotiations and in tackling this pandemic. I support them in everything they are doing to achieve that.

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Alan Brown Portrait Alan Brown
- Hansard - - - Excerpts

The hon. Gentleman knows that that is part of the whole debate about a power grab. The UK Government are trying to bypass the Scottish Government, so he is right in that, because they want to stick a Union flag on it—well, that trick does not work either. I go back to my earlier point: he is one of the Scottish Conservative MPs who stands up and brags about Barnett consequentials, but it is a sad state of affairs that we are expected to be grateful for Barnett consequentials, which come from a UK Government plan on how to spend money in England. They look at England’s needs and apply money to be spent based on England’s needs. We then get a wee share of that money and we are supposed to say, “Thank you very much, UK Government. The broad shoulders do us so well.” That is not how it works. In the Budget process, Scotland’s needs are never taken into account and people in Scotland understand that.

Jamie Stone Portrait Jamie Stone
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I thank the hon. Gentleman for giving way in his characteristically kindly manner. Perhaps I can take him back to the thrust of his speech. Is it not very regrettable that we still do not seem to have any details that lead us to believe anything very much about what the shared prosperity fund will mean for Scotland? If someone travels in my constituency or that of the right hon. Member for Ross, Skye and Lochaber (Ian Blackford), they will see many, many signs with European stars on them. Scotland and the highlands have benefited greatly from European funding. I do not know what will replace it in future and I would like to know.

Alan Brown Portrait Alan Brown
- Hansard - - - Excerpts

I agree with the hon. Gentleman, and I thank him for advising me to get back to the thrust of my speech, as I will now, on that very theme. As he correctly points out, in the highlands and islands, so many areas have benefited from European funding over the years. So many road upgrades have been undertaken, with causeways built, to connect islands, all based on European funding. That money is no longer accessible to Scotland. That money was making up for the deficiencies of direct rule from Westminster. Why were all these projects outstanding? Why did they have to be funded by European money? Because Westminster was not taking account of Scotland’s needs.

On the shared prosperity fund, as the hon. Gentleman said, we have no clarity. It says it all that responsibility for the shared prosperity fund lies with the Minister for English local government, so, clearly, it will not take into account the needs of Scotland. It is going to be tailored towards local communities in England. We will get some money and be told to be grateful and thankful—“Take your money and on you go.” It is not working anymore and the people in Scotland understand that.

We have heard today that this is the most successful political union in the world, and they tell us how lucky we are to have such a powerful devolved Parliament—the most powerful devolved Parliament in the world apparently. And yet, if we look across the Irish sea to Northern Ireland, the Northern Ireland Assembly has powers over welfare, pensions and an independent civil service, for example, which the Scottish Parliament does not have. Wallonia in Belgium scuppered the EU-Canada trade deal, so there are some other examples of Parliaments that have much greater power and responsibility than the Scottish Parliament. Most federal states in the United States have more powers than the Scottish Parliament, so this myth that it is the most powerful Parliament in the world does not wash. Of course it has done good for the Scottish people. Of course it is much better than direct rule from Westminster, but do not pretend that it is the most powerful Parliament in the world.

The real truth of the matter in terms of Unionist condescension is that they do not even believe that the people of Scotland should choose their own future. We have heard it today—“You had your referendum in 2014. The people voted in 2014 to stay in the UK, so shut your mouths and get on with it.” That does not wash either. The opinion polls show consistently at the moment support for independence at 54%. It ill becomes these people to say, “You’re not getting another referendum.”

Economic Outlook and Furlough Scheme Changes

Jamie Stone Excerpts
Tuesday 16th June 2020

(4 years, 6 months ago)

Commons Chamber
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Urgent Questions are proposed each morning by backbench MPs, and up to two may be selected each day by the Speaker. Chosen Urgent Questions are announced 30 minutes before Parliament sits each day.

Each Urgent Question requires a Government Minister to give a response on the debate topic.

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Jesse Norman Portrait Jesse Norman
- Hansard - - - Excerpts

I thank my hon. Friend for bringing to the House’s attention and mine the delights of Ynys Môn. As a Herefordian, I am as acutely aware of the importance of tourism to many of our most beautiful areas as she is, but we continue to look at the sectoral inputs, as I have described. In fact, as she will be aware, tourism, hospitality and leisure have already received quite a substantial amount of additional support from the Government. We continue to keep the situation under review.

Lindsay Hoyle Portrait Mr Speaker
- Hansard - - - Excerpts

Unfortunately, Jamie Stone is not audible, so I call Sir Graham Brady.

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Lindsay Hoyle Portrait Mr Speaker
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We will try again with Jamie Stone.

Jamie Stone Portrait Jamie Stone
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Further to the previous questions, when the highlands tourism industry eventually reopens, it is likely that very few businesses will make enough money to see them through the dark winter months. In the spirit of the Minister’s previous answers, would he agree to meet me to discuss how the furlough scheme and other support schemes can be fine-tuned to make sure that those businesses survive to next year?

Jesse Norman Portrait Jesse Norman
- Hansard - - - Excerpts

Nothing could silence the hon. Gentleman’s voice; I am glad to have been able to hear his question. I would be very happy to talk to him. I suspect that there are several hundred miles between us, but I will make sure that we find some way to talk to each other.

The Economy

Jamie Stone Excerpts
Thursday 24th October 2019

(5 years, 1 month ago)

Commons Chamber
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Sajid Javid Portrait Sajid Javid
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My hon. Friend is absolutely right. In fact, the SNP’s obsession with another damaging referendum on independence is already hitting growth in Scotland, and that is why Scotland is lagging behind in growth terms compared with any other part of the UK.

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Sajid Javid Portrait Sajid Javid
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Yes, I agree with my hon. Friend. When I address amendment (h), I will say a bit more about that.

Jamie Stone Portrait Jamie Stone
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Will the Chancellor give way?

Sajid Javid Portrait Sajid Javid
- Hansard - - - Excerpts

I will make some progress.

There are some who would have us abandon fiscal responsibility altogether, and to those people I say this: it is only because of the hard work of the British people that we can now afford to invest more, and that is what we are doing when we kick-start a decade of renewal in this country. Our top priority is economic infrastructure. High-quality and reliable infrastructure is essential to how we live, work and travel. The UK is the fifth-largest economy in the world, and it is not good enough that we have fallen so far behind other nations on infrastructure, so we are going to fix that. I can therefore confirm today that our national infrastructure strategy will be published at the Budget. That strategy will deliver better transport, faster broadband and wider mobile coverage. It will level up every region and nation of this great United Kingdom and deliver an infrastructure revolution. The strategy will take great strides for the decarbonisation of our economy, which is one of this country’s most important challenges, by building on our record as the first major economy in the world to legislate for net zero by 2050.

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Kirsty Blackman Portrait Kirsty Blackman
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The SNP only walked out of this place because our leader was chucked out. We followed him out because we were standing up for the rights of the Scottish Parliament to stand up against the power grab this place was foisting on us.

A Panelbase poll came out a couple of weeks ago showing that more people in Scotland believe they would be better off in an independent Scotland within the EU than in broken Brexit Britain. We are winning the economic argument, and the Conservatives are losing it.

The Conservatives know they are losing the economic argument, which is why they are unwilling to publish an economic impact assessment of this deal. They are unwilling to allow the Office for Budget Responsibility to publish the figures on what will happen to the economy as a result of the Prime Minister’s Brexit deal. That is why they are wavering about the date of the Budget. If the Chancellor would confirm that the Budget will be on 6 November and that the OBR’s figures will be published, that would be welcome news, but he does not seem keen to see those figures come forward.

Jamie Stone Portrait Jamie Stone
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A vibrant Scottish economy, whether independent or within the UK, relies on a viable banking network. I will shortly have only one bank branch left in the whole county of Sutherland. Every time I have raised this, the Treasury has given me comforting words about 99% of the population having access to a local post office. Many of my constituents live 20, 30 or 40 miles, or even further, from the nearest post office or bank branch. Surely now it is time to take action on this serious issue, which fundamentally undermines the economy not only of Scotland but of the UK.

Kirsty Blackman Portrait Kirsty Blackman
- Hansard - - - Excerpts

I agree. In fact, the SNP has been at the forefront of fighting rural bank closures, saying that post office services are inadequate and unable to take on the role being foisted upon them by the closure of banks. We will continue to do everything we can to support our communities and to ensure they have access to free local banking services, local to them, that they can get to by public transport, if at all possible. We will keep doing what we can.

Oral Answers to Questions

Jamie Stone Excerpts
Tuesday 2nd July 2019

(5 years, 5 months ago)

Commons Chamber
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Oliver Heald Portrait Sir Oliver Heald (North East Hertfordshire) (Con)
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6. What estimate the Government have made of the number of promoters of loan schemes subject to the 2019 loan charge who have been convicted; and if he will make a statement.

Jamie Stone Portrait Jamie Stone (Caithness, Sutherland and Easter Ross) (LD)
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10. What assessment he has made of the effect of the 2019 loan charge on people working in the (a) public and (b) private sector.

Jesse Norman Portrait The Financial Secretary to the Treasury (Jesse Norman)
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The loan charge tackles so-called disguised remuneration arrangements, which use loans to avoid tax. It applies in the same way to people in the public and the private sectors. A tax information and impact note published in 2016 and a report on disguised remuneration published in March 2019 both considered the impacts.

Jesse Norman Portrait Jesse Norman
- Hansard - - - Excerpts

My right hon. and learned Friend is absolutely right and HMRC will continue to take firm action against those who promote tax avoidance schemes. As he will know, and I think has been made public, it currently has more than 100 promoters under civil inquiry. It is important to be clear that although there are no criminal offences of promoting or marketing tax avoidance schemes specifically, HMRC may conduct criminal investigations and make referrals to prosecuting authorities where, for example, there is evidence that promoters have deliberately misrepresented the facts to it.

Jamie Stone Portrait Jamie Stone
- Hansard - -

Perfectly innocent working people are caught in a terrible trap here and there have already been several suicides. HMRC said that

“teams are trained to identify customers who are anxious, worried or need extra support to ensure they get the help they need.”

Will the Minister confirm whether those people have had that training? Will a dedicated helpline be set up to help people who are under huge stress?

Jesse Norman Portrait Jesse Norman
- Hansard - - - Excerpts

The hon. Gentleman is right that there is stress, but he should also be clear that a large number of people have been systematically using those means to avoid paying tax, and the potential amount payable is more than £3 billion. He should be protective of the tax base more widely when he reflects on those matters. He is right that HMRC is taking careful steps to ensure that it protects and supports those who may be in genuine difficulty, and those who have other personal concerns can of course be referred to outside agencies.

Local Bank Closures

Jamie Stone Excerpts
Wednesday 12th June 2019

(5 years, 6 months ago)

Westminster Hall
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Westminster Hall is an alternative Chamber for MPs to hold debates, named after the adjoining Westminster Hall.

Each debate is chaired by an MP from the Panel of Chairs, rather than the Speaker or Deputy Speaker. A Government Minister will give the final speech, and no votes may be called on the debate topic.

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Douglas Ross Portrait Douglas Ross
- Hansard - - - Excerpts

I am grateful to the right hon. Lady, because that issue came up when I held a public meeting in Lossiemouth, following the announcement that the final branch in the town would close. The local football club, Lossiemouth F. C., said that it had checked with its insurers, who said that they would either increase the premium to a level that it could not afford or simply not insure it at all, because it would now not be able to deposit cash at the end of the night: the cash would have to remain on the premises. I hope the Minister addresses that issue, but we also have to put it to the insurers, because it is no fault of the football club or other operators in these towns that the banks are now closed and people cannot deposit money.

I want to return to Lossiemouth, a huge town in Moray, being left without cash this weekend. Denise Bedson of the Lossiemouth Business Association told The Press & Journal:

“The situation at the weekend was disgraceful. A lot of small businesses can’t afford card facilities. I know there are cheaper solutions but the phone signal isn’t always the best here for them to work properly. We’re trying to get more banking facilities here because the situation is very difficult”.

It was so difficult that there were reports of people going into the local store to buy one tin of baked beans just to get cash back. They had to buy something that they did not want or need, simply to get money from the store, because the cash machines were not working. Councillor James Allan, my colleague, who represents Heldon and Laich, has been a great local champion for this cause for years. We have gone from four banks and seven ATMs down to just two ATMs. In a community the size of Lossiemouth, that is simply unacceptable. This is just the first weekend. We have serious concerns that this will go on further.

Mention was made of tourism and tourist businesses. Lossiemouth is a great attraction for tourists, with whom it is very popular. We have takeaways and taxi firms, which do not accept credit cards or debit payments. They will suffer as a result of this. Lossiemouth Community Council and its councillors Mike Mulholland and Carolle Ralph have been highlighting the bank closures for some time; they also held a public meeting about them, following my meeting. The issue has been of considerable concern since the announcement was made last November. We knew that this was coming, but the banks have deserted Lossiemouth and other communities across Moray, Scotland and the UK. I believe that they have to do more about it.

While I am speaking about Lossiemouth, the area in Moray that is most affected because it has no branch left, I also want to mention post offices. They play a vital role, but there are some limitations. I know how hard Tony Rook, owner of the post office in Lossiemouth, and his staff are trying—as he commented in The Northern Scot this week, they are doing their level best—but when there is a spike in use and they are away for the weekend, there is nothing that they can do to put more money into their cash machine. He has one of the two cash machines in Lossiemouth. It costs his business to have it facing outwards to the street, but he does it as a public service. It is a great service, but even with great efforts from him and his staff, we were still left without money in a Moray town at the weekend. That is something that we need to look at.

It is not just Lossiemouth that has been affected. At the same time as the closure in Lossiemouth was announced, there was another in Keith. I held a public meeting there as well; I was grateful for the attendance of local councillor Donald Gatt, as well as Paul McBain, representing the post office, and Pearl Hamilton from the Federation of Small Businesses.

When we consider the impact of branch closures or the reduction of ATMs, we often think only about the customers who want to take money out, but the small businesses in our communities suffer just as much, if not more. FSB Scotland retweeted my tweets about today’s debate because it has great interest in the matter. Small businesses are losing not only the branch that they bank with and deposit their takings at, but the opportunity for people to take money out and spend it in their shops. They are the lifeblood of our local communities, so it is unfortunate and deeply reprehensible that they are being drawn into this.

I also want to speak about the bank’s response. I have to say that its contempt both for its own customers and for local communities is disgusting. As the local Member of Parliament, I got a phone call about the Bank of Scotland’s closures in Lossiemouth and Keith, days before it even wrote to its customers; I know my MSP colleague did, too. It came to the politicians to tell us, “This is what we are doing—oh, and by the way, we will tell our customers after the bank holiday weekend.” It thought that they could wait a few days before even bothering to tell its customers about news of such magnitude.

The banks get involved in the process that has been laid down to consult and inform communities of their decision, but they never change their mind. It is a fait accompli—they have decided what they are doing. When communities rightly stand up against these cuts and removals to express their concern about how deeply damaging they will be, the banks turn a deaf ear: they are not interested, and they do not want to hear it. I have to say that I think their behaviour shocking and unacceptable.

Jamie Stone Portrait Jamie Stone (Caithness, Sutherland and Easter Ross) (LD)
- Hansard - -

The hon. Gentleman is making a most persuasive speech. When a local authority in Scotland wants to close a school, there has to be a proper public consultation process. Does he agree that something similar would be appropriate for proposed closures of bank branches?

Douglas Ross Portrait Douglas Ross
- Hansard - - - Excerpts

The hon. Gentleman makes a valuable point with which I wholly agree. Like him, I have been involved with school closures as a local councillor, and they are not easy decisions to take. When we were proposing to close Cabrach Primary School in Moray, we had to have a full consultation, even though it had no pupils left at all—the final two, a brother and sister, had moved to another school. There has to be a full consultation with the community to close a school with no pupils, but a bank branch with so many customers that is so valuable to the local area can be closed when the bank comes in and ignores every view put to it.

My most abiding memory of Lloyds’s reaction to what it was doing in Lossiemouth and Keith was that it was not even willing to engage. I wrote to it when I quickly assembled the public meetings, which were attended by people from community councils, the post office and business associations. The meetings in Lossiemouth and Keith both had an empty chair for the bank; because it could not even be bothered to turn up and face the public about its decision, I thought it only right to show the public that it was absent by leaving a chair empty.

People wanted to challenge the figures about reducing footfall or the number of transactions. There were several people in the community who did not believe the figures that were put forward. The bank should have either substantiated its claims and stood up to support them, or gone back to the community and said, “This is where we were correct, and this is where you were correct.” That it was unwilling to do that demonstrates its whole attitude to this crisis.

The bank’s next response is, “Well, we’ll put in mobile banking.” A town the size of Lossiemouth, which has gone from four branches to none, now has a mobile bank coming for an hour or two a week. We have a great climate in Lossiemouth, but it is not always sunny and beautiful; it is sometimes cold and wet, and yet we expect elderly bank customers to stand outside and wait while others go in and carry out their business. There are also elements of privacy that a mobile banking service cannot replace. It is wrong that we should keep hearing, “We are closing your branch, but we will continue to have a presence.” That presence is pitiful, and it does not match the needs and aspirations of the community that uses it.

As I have mentioned before in Westminster Hall, in a debate about access to cash, RBS in Moray has a mobile branch van called the Moray Rambler. There have been so many closures of bank branches across the north-east of Scotland that the Moray Rambler now has to ramble into Banffshire and Aberdeenshire to cover areas outwith my constituency. Not only have we a poor service, but it is being stretched further and further and towns are getting less and less time with the mobile bank.

Post offices rightly have a role to play that we all value. Paul McBain represented the National Federation of SubPostmasters at my public meetings, and he did so well. Some tasks can be done at the post office instead of the bank, but some simply cannot be replicated: transferring money from an account, seeking advice about bank accounts, opening or closing accounts, registering a power of attorney or grant of probate, making complaints or inquiring about savings, current accounts, credit cards, mortgages, personal loans or investments. There is a role for the post office and there are tasks that it can do, but there are many that it simply cannot. It is wrong for the bank to say, “We’ll put in a mobile branch, or you can use the post office as an alternative.” It is not a like-for-like alternative; it is misleading and wrong to say so, and we will be in trouble if we go down that route.

Research into post office usage by Which? reveals that only 55% of adults are aware that they can use the post office for banking—almost half of the population do not know that—and that 47% are unlikely to use a post office for banking in the future. I hope that we can change those figures; as I said in an Adjournment debate in the main Chamber a couple of months ago, we need to encourage the public to use our post offices. However, many people out there do not want to use them for certain aspects of their banking needs. Some 42% of people did not want to go into a post office for banking because queues were too long, while 32% believed that they were not private enough.

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Jamie Stone Portrait Jamie Stone (Caithness, Sutherland and Easter Ross) (LD)
- Hansard - -

It is a great pleasure to serve under your chairmanship, Ms Ryan.

I want to draw Members’ attention to the county of Sutherland in the highlands, which is part of my constituency. Since 2005, eight branches have shut. With the recent announcement that the Clydesdale is going to shut its branch in Brora, we will be left with precisely one branch, the Bank of Scotland in Golspie, in a very large county of 2,028 square miles, with a population of some 13,500 who will have only one branch left. For some people that means a 150-mile round trip to get to the bank, if someone lives in Durness in the upper north-west—a three and a half hour bus journey for my constituents. And it gets worse. We have talked about post offices and how the banks say, “Go online or use the post office,” but Clydesdale bank seems to have conveniently forgotten that the post office in Brora has been shut for some time, making a complete mockery of that.

I and other Members have always said that the point of having a real branch is to have a human face behind the counter. Even if people can go online—not a lot can in my constituency—if someone has a big payment coming along but they do not know what it is, which can be a real worry for people, old and young, it would be better if they could go into a branch and see somebody who would say, “This is what it is,” or, “This is a scam.” That is why we want the human face, which is very hard to replace.

In my huge constituency, we are told to use mobile banks, but it is not awful funny going to a mobile bank in Wick if it is sleeting in January. The weather in good old Wick can sometimes be very inclement.

My contribution is short, but the matter of Sutherland serves the purpose of helping all Members here today, because it provides such an extreme example: one branch in a vast county of 2,028 square miles, which is astonishing. However, I give credit where it is due to the Minister. He has met and listened to a cross-party group of MPs, and I think he has taken the issue on board, but I say to him from the bottom of my heart that we have to get something together. The hon. Member for Moray (Douglas Ross) made a superb speech. This is about getting the hubs to work. Where there is a will, there is a way before us. If we could get those hubs to work together that would not solve the problem, but it would make things a heck of a lot easier, so I say to the Minister, “Go and bang the banks’ heads together. Tell them to get off their backsides and get the show on the road!”

Financial Exclusion: Access to Cash

Jamie Stone Excerpts
Tuesday 21st May 2019

(5 years, 7 months ago)

Westminster Hall
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Jamie Stone Portrait Jamie Stone (Caithness, Sutherland and Easter Ross) (LD)
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It is a pleasure to serve under your chairmanship, Sir Henry.

In my home town we have an excellent fish man called Steve who comes all the way from Buckie to flog his fish, and his smoked haddock is to die for. Steve is also a political sage. When he predicts that an MP will lose their seat, he is usually right, so I am very careful of him. Steve takes cash for his fish. You could no more present your mobile or your card to pay by contactless than fly to the moon. For many years, having ready cash in one’s purse, wallet or pocket has been fundamental to a civilised society. If we do not have it, we might as well go back, at least where I live, to bartering and swapping a salmon for a bag of peats or something like that.

With the best will in the world, we cannot go entirely digital or contactless in a constituency such as mine. As the hon. Member for Angus (Kirstene Hair) has said, there are many areas where the iPhone and iPad simply do not work. In the case of my own Bank of Scotland card, it is already playing up, so it does not always get money out of a hole in the wall or work when I go contactless.

In my constituency we already have precious few ATMs. There has been talk of safeguarding them, but that is time limited. If a retail premises with a cash machine shuts, the shop goes, the cash machine goes, and no safeguard in the world can stop that happening.

Peter Aldous Portrait Peter Aldous
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The hon. Gentleman makes a very good point. His constituency is similar to mine. Does he agree that 24/7 access to cash is important in market towns? Certainly I note a postcode lottery developing in my area.

Jamie Stone Portrait Jamie Stone
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That is absolutely correct. I compliment the hon. Gentleman on his very good point.

There is a nasty parallel, as other Members have said, between the closure of ATMs and the closure of bank branches. In just a short time—can you believe this, Sir Henry?—we will have only one bank branch in the whole huge county of Sutherland, which is 2,028 square miles. Imagine what that means for my constituents. There are, however, already examples of banks working together to form one-stop shops in southern conurbations in England. I call on the Government and the Scottish banks to do something similar for rural areas such as mine in Caithness, Sutherland and Easter Ross.

I must give due credit to the Minister. We had a constructive meeting care of the right hon. Member for Don Valley (Caroline Flint) the other day. I believe that the Minister is on to the issue and is working well towards sorting it out, so I wish him Godspeed. If we do not get it right at Government or bank level, it will be a fundamental failure and we will be letting down the poorer, as other Members have pointed out, and the elderly, who absolutely rely on having 24/7 access to cash.