Oral Answers to Questions

Claire Perry Excerpts

Thursday 5th March 2015 Commons Chamber

[Richard Graham (Gloucester) (Con)]

5. What plans he has to improve railway stations to cater for increased rail traffic.

[The Parliamentary Under-Secretary of State for Transport (Claire Perry)]

To keep up with the unprecedented growth in rail traffic across the country since privatisation, including a 5% jump in passenger rail journeys last year, the Government have committed to significant investment in improving stations across the network by 2019. That includes £160 million in Access for All schemes, £100 million in station commercial projects, and £100 million for the station improvement programme.

[Richard Graham]

The Secretary of State recently had a chance to visit Gloucester and see the importance of an additional entrance and new car park at our train station, which will also be a catalyst for wider growth and regeneration. Will my hon. Friend confirm when she expects the Department’s negotiations with First Great Western on its franchise extension proposals, which include the improvements at Gloucester, to be completed?

[Claire Perry]

I thank my hon. Friend for his specific and helpful recommendations about the development of Gloucester station. He is a champion for rail travellers in his constituency. The Department is currently in negotiation with First Great Western about the new directly awarded contract that will provide services for three and a half years from September 2015. We carried out a public consultation last year, and I expect to conclude negotiations this month.

[Mrs Louise Ellman (Liverpool, Riverside) (Lab/Co-op)]

The chaotic and dangerous scenes at London Bridge station come after the major disruption at Christmas. How can the Minister ensure that the whole rail sector works together to put the interests of passengers first?

[Claire Perry]

Although I am a strong champion of the unprecedented investment programme going on right across the country, including the rebuilding of one of the most complicated and busiest stations in Europe, that cannot be done at the expense of passengers. I have had several conversations with the chief executive of Network Rail—most recently before questions this morning—and we are in constant contact with the station management team. It will take a joined-up approach from operators, Network Rail and the British Transport Police, and the system is feeding that service to ensure that passenger safety and comfort is not compromised. Clearly nobody wants crowded platforms—but this is not crowd control; this is passengers trying to get home after a long day at work.

[Sir Nicholas Soames (Mid Sussex) (Con)]

Further to that point, we all want to see improvements to these stations, but the deplorable failure of Network Rail in what is, of course, a very complicated scheme in any event and the failure of the train operating companies to deliver new timetables within such constraints has led to inexcusable delays and inconvenience for my constituents. Will my hon. Friend consider giving all those people who have had to travel into London Bridge during this period compensation for the cost of their tickets to reflect the very serious conditions with which they have had to deal?

[Claire Perry]

I thank my right hon. Friend, who has been an assiduous commentator and critic of the current system. Like me, he is absolutely determined that this unprecedented investment is felt by passengers. That is why the Government are spending £38 billion on passenger improvements. I completely agree that a compensation scheme is required, and we are currently looking at providing one.

[Mr Barry Sheerman (Huddersfield) (Lab/Co-op)]

Many stations in Yorkshire and the north will be affected by HS2. Has the Minister seen the startling information blogged this morning by Tom Edwards, the BBC transport correspondent, that evidence to the HS2 Committee suggests that hidden costs will raise the overall cost of the HS2 project from £50 billion to £138 billion? Are the Government misleading this country about just how much this folly of HS2 is going to cost?

[Mr Speaker]

I am not sure that what the hon. Gentleman said is as closely related to the terms of the question as he would have wanted, but the Minister is a dexterous character.

[Claire Perry]

I did not see the information because I was on the phone to the chief executive of Network Rail. A budget is a budget. Unlike the hon. Gentleman’s Government, this Government have a track record of bringing in major infrastructure projects such as the Olympics on budget and on time.

[Mr David Heath (Somerton and Frome) (LD)]

Travel to the west country is often massively disrupted by incidents between Reading and Paddington. Given the huge investment that has gone into Reading station, is it not possible to find alternative means of connectivity between Reading and London—Reading is virtually becoming a London station—so that people from the west country can get in and out of London perfectly easily?

[Claire Perry]

The hon. Gentleman—like me, he travels on that line—will have seen the many improvements to Reading station. It is not just a beautiful new station; there has been significant remodelling of the train paths, including a flyover of the freight line to reduce disruption for passengers. The hon. Gentleman will know that the Crossrail interchange, which will go to Reading, will lift about 10% of traffic off the rail network, giving passengers going to Reading a whole series of other options for connectivity right into central London.

[Lilian Greenwood (Nottingham South) (Lab)]

Rail passenger numbers have doubled compared with 20 years ago—thanks to record investment under the previous Labour Government, including in stations such as the magnificent St Pancras. [Interruption.] Conservative Members may not like it, Mr Speaker, but it is true. Government Members try to take credit for projects we began, such as Reading, but we should look at their broken promises and record of failure instead. They make the dodgy claim that they are electrifying 850 miles, but only 18 miles have been finished, while electrification costs have doubled, essential projects have been delayed and the Transport Select Committee has warned that vital schemes may never be delivered. Is it not time for a change of Government, so that passengers get the services they deserve?

[Claire Perry]

It’s the way the hon. Lady tells them. It is not 850 miles of electrification, but 889 miles—as opposed to the 10 miles delivered in the previous 13 years of supposedly record economic growth. I know that the hon. Lady is a frequent traveller from Nottingham station, which has benefited, of course, from £100 million-worth of investment under this Government. We will take no lessons from her.

[Nic Dakin (Scunthorpe) (Lab)]

6. What steps he is taking to develop the north-south road network in Lincolnshire.

--- Later in debate ---

[Heidi Alexander (Lewisham East) (Lab)]

11. What recent assessment he has made of the adequacy of compensation payments to passengers for delayed rail travel.

[The Parliamentary Under-Secretary of State for Transport (Claire Perry)]

It is absolutely right for passengers to be compensated when their journeys are delayed. The Government have introduced tough new measures to ensure that that happens, and compensation payments across the network have increased sixfold since 2011. As the hon. Lady will know, we are introducing a 30-minute “delay repay” scheme on lines that have not already been making payments—as well as other enhanced compensation opportunities—during franchising negotiations and, when we can, during existing contracts. However, recent estimates by Passenger Focus suggest that only 12% of passengers who are delayed by 30 minutes or more go on to claim compensation. I am determined to address that, and, as operators will know, I believe that they need to do much more in this respect.

[Heidi Alexander]

The right hon. Member for Mid Sussex (Sir Nicholas Soames), who is no longer in the Chamber, was entirely right to call for compensation for commuters who experience severe disruption because of the works at London Bridge. Overcrowding on trains from Lewisham is even more severe than normal, and is actually dangerous. How can a compensation regime that pays up only when services are delayed by 30 minutes or more be relevant to my constituents, who can barely get on to a train irrespective of whether it is late or not?

[Claire Perry]

I genuinely pay tribute to the hon. Lady, who is an assiduous campaigner for commuters in her constituency. It is very refreshing when Members in all parts of the House participate fully in the cross-party summits at which we hold the industry to account.

The hon. Lady is right. There is not adequate compensation under the scheme to cover the metro-style train journeys that many of her constituents take. As she will know, some operators which have similar service patterns, such as c2c, have introduced minute-by-minute refunds—or will be doing so—but I intend to continue to work on a compensation scheme specifically for those affected by the works at London Bridge.

[Duncan Hames (Chippenham) (LD)]

12. When he expects negotiations on the Great Western rail franchise to be completed.

[The Parliamentary Under-Secretary of State for Transport (Claire Perry)]

The hon. Gentleman will be pleased to learn that we expect to conclude negotiations with First Great Western and to finalise the second directly awarded franchise contract during this month, and expect the provision of services to start in September.

[Duncan Hames]

I thank the Minister for that news. When I led a group of 10 Members of Parliament from both sides of the House to meet the Secretary of State before Christmas, we urged him to include in the new franchise local services on the existing line between Oxford and Bristol. Does the Minister accept that even a service between Swindon and Bristol would be a great start in relieving overcrowding on that part of the line, and would be a vital first step towards the reopening of the station at Corsham?

[Claire Perry]

The hon. Gentleman continues to make a persuasive business case for that new service. As a Nailsea girl who was lucky enough to go from Nailsea comprehensive to Oxford university, I can tell the hon. Gentleman that it would have been a great service for me. As he knows, the Secretary of State has invited Members whose constituencies are on the route to work with their local authorities and the local enterprise partnership to present a collective business case. He may be right in saying that, as a minimum, a westward service from Swindon would be helpful.

[Glyn Davies (Montgomeryshire) (Con)]

T1. If he will make a statement on his departmental responsibilities.

--- Later in debate ---

[Jessica Morden (Newport East) (Lab)]

T4. Fare evasion is obviously a serious issue for the rail industry, but I have seen a number of recent instances where train companies have over-zealously pursued minor cases against constituents who have either been given the wrong information or might have made an innocent error. What is the Minister doing with train companies such as Arriva to ensure that there is clarity for travellers and to make sure that the rules are applied reasonably?

[The Parliamentary Under-Secretary of State for Transport (Claire Perry)]

The hon. Lady raises an important point. I recently launched a public consultation on exactly this matter, and I have urged the train companies to pursue such cases where necessary—where there is genuine fare evasion—but to be much more sensible where there are genuine mistakes. She is welcome to make her views and those of her constituents known in that consultation, and I would like to make those changes.

[Duncan Hames (Chippenham) (LD)]

T5. Tactile indicator cones play a valuable role in making pedestrian crossings safer for all people, and especially those who are blind and partially sighted. Unfortunately in Wiltshire they cannot be sure of finding these cones at pedestrian crossings when they need them. Will the Government incentivise all local authorities to retrofit these tactile indicator cones to pedestrian crossings and open up our streets to everyone?

--- Later in debate ---

[Caroline Dinenage (Gosport) (Con)]

T8. I recognise this Government’s enormous investment in our railways, but I am keen to know when we might see some improvements to the London to Portsmouth line. It is still faster to get to Doncaster, which is twice as far.

[Claire Perry]

My hon. Friend will know that the Portsmouth to London line is not only hugely important for her constituents but a vital artery for people who are travelling up and down through the counties. One problem has been the inability to run longer trains into Waterloo station, where the “throat” has effectively been blocked for many years. We are now investing to increase platform lengths there, to unblock some of that complexity. Also, the draft Wessex route study is being undertaken right now to determine how faster trains can be run from my hon. Friend’s constituency.

[Kerry McCarthy (Bristol East) (Lab)]

T7. I hope that the Minister will have been given notice by Baroness Kramer’s office that she is due to sign off £200 million-worth of funding for a bus rapid transit scheme in Bristol. I am very keen for the overall scheme to go ahead, but we have real concerns about one particular element of it in my constituency. Will the Minister tell me whether it is too late to seek alternatives to that element, which would ruin a wonderful community food project on my patch?