Oral Answers to Questions

Chris Elmore Excerpts
Monday 18th December 2023

(4 months, 1 week ago)

Commons Chamber
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Jo Churchill Portrait Jo Churchill
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We have a whole suite in the back to work plan and the investment of £2.5 billion so that we can work with individual people to tailor plans for them. It is vital that if, for example, someone’s health condition restricts when they can travel on public transport, we work with them to ensure that they can travel after rush hour. They might need a taxi or some other tailored support. That can be done, and it will be done.

Chris Elmore Portrait Chris Elmore (Ogmore) (Lab)
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4. What assessment he has made of the potential implications for his policies of the employment rate forecast in the Office for Budget Responsibility’s economic and fiscal outlook published in November 2023.

Judith Cummins Portrait Judith Cummins (Bradford South) (Lab)
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17. What assessment he has made of the potential implications for his policies of the employment rate forecast in the Office for Budget Responsibility’s economic and fiscal outlook published in November 2023.

Mel Stride Portrait The Secretary of State for Work and Pensions (Mel Stride)
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The Government are committed to increasing employment. Payroll employment is at a near record high of 30.2 million, which is up 1.2 million on the pre-pandemic level. The Office for Budget Responsibility forecasts that our back to work plan will see 30,000 more people in work over the forecast period.

Chris Elmore Portrait Chris Elmore
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The OBR revealed at the time of the autumn statement that after more than 13 years of this Conservative Government, 600,000 more people will be on health and disability benefits by 2028-29. Far from it being a back to work Budget, the Secretary of State knows that that is not anything like the truth and that the Tories are failing the employment market in this country.

Mel Stride Portrait Mel Stride
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I cannot agree with that. In fact, I point the hon. Gentleman to the figure of 371,000, which is the number of people fewer the OBR forecasts will be on those very long-term sickness and disability benefits because of the reforms that this Government are bringing in.

Oral Answers to Questions

Chris Elmore Excerpts
Monday 4th September 2023

(7 months, 3 weeks ago)

Commons Chamber
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Mims Davies Portrait Mims Davies
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I know that the right hon. Gentleman is very interested in this subject, as am I. Again, there is help for households, with the local housing allowance rate being set at the 30th percentile in 2020. The Government are projected to spend around £31 billion, or around 1.2% of GDP, on support for renters in 2023-24. It is absolutely right that we support people to be better off. The LHA is not intended to cover all rents in all areas, but I take a close interest in this subject.

Chris Elmore Portrait Chris Elmore (Ogmore) (Lab)
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4. What assessment his Department has made of trends in the level of unemployment over the last 12 months.

Judith Cummins Portrait Judith Cummins (Bradford South) (Lab)
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10. What assessment his Department has made of trends in the level of unemployment over the last 12 months.

Guy Opperman Portrait The Minister for Employment (Guy Opperman)
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I welcome our three new colleagues.

The independent Office for National Statistics estimates that, notwithstanding a recent uptick, the unemployment rate is now almost half the rate we inherited in 2010 and is back to pre-pandemic levels.

Chris Elmore Portrait Chris Elmore
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Actually, according to the Government’s own figures, three and a half years after the pandemic began, employment is not back to pre-pandemic levels. Will the Minister set out what the unanticipated rise in unemployment says about the underlying health of our economy? It is not looking good, is it?

Guy Opperman Portrait Guy Opperman
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With great respect, I disagree. Employment is at record levels. Vacancies have been down for the past 10 quarters. Payroll employment is at a record high. Pay is up and inflation is down. We are doing an awful lot better than that lot would.

Oral Answers to Questions

Chris Elmore Excerpts
Monday 5th December 2022

(1 year, 4 months ago)

Commons Chamber
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Mel Stride Portrait Mel Stride
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I recognise the extraordinary work that my hon. Friend has done over many years to campaign for those in social housing, private housing and also, indeed, those who are homeless. I fully support his Bill. It is absolutely right that we clamp down on these rogue landlords. I think I recall him saying in this House how he had examples of those who were supposed to be supporting people living in their accommodation simply knocking on the door, calling up the stairs to say, “Are you alright?” and then leaving. That is completely and utterly unacceptable. I look forward to the progress of his Bill.

Chris Elmore Portrait Chris Elmore (Ogmore) (Lab)
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T7. My constituent, Mr Hudson, has raised with me that the DWP has not been paying any of his national insurance contributions for his state pension for the past three-and-a-half years, and that the Department has been unable to advise him on when he will receive the update to his records, because he is in receipt of class 3 benefit contributions. Will the Secretary of State or his Ministers explain when this will be undertaken, so that my constituent can get the much-needed contributions re-established, enabling him to claim his state pension when the time comes?

Mel Stride Portrait Mel Stride
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I thank the hon. Gentleman for raising Mr Hudson’s situation. If he would care to write to me, or have Mr Hudson write to me, I will be very happy to make sure that it is thoroughly looked into.

Oral Answers to Questions

Chris Elmore Excerpts
Monday 21st March 2022

(2 years, 1 month ago)

Commons Chamber
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Scott Benton Portrait Scott Benton (Blackpool South) (Con)
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3. What steps she is taking to help support pensioners with the cost of living.

Chris Elmore Portrait Chris Elmore (Ogmore) (Lab)
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9. What steps her Department is taking to support pensioners to manage the increase in the cost of living.

Tanmanjeet Singh Dhesi Portrait Mr Tanmanjeet Singh Dhesi (Slough) (Lab)
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10. What steps her Department is taking to support pensioners to manage the increase in the cost of living.

--- Later in debate ---
Lindsay Hoyle Portrait Mr Speaker
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Order. I do not think it is becoming of anybody to condemn a Member of Parliament who has not been here for a long, long time. I do not really want to get into that, so we should think about what we say in future.

Chris Elmore Portrait Chris Elmore
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The Minister will know that, in my constituency, 88% of people will see their energy bills go up next week, more than 50% of whom are over the age of 64. What more will the Department do to ensure that older people in my constituency get more support with their energy bills? Simply ignoring the issue, or giving pensioners a loan to pay back, penalises people who do not have enough money to survive—it is heating or eating under this Tory Government.

Jonathan Ashworth Portrait Jonathan Ashworth (Leicester South) (Lab/Co-op)
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Has the Minister written to the local paper?

Universal Credit and Working Tax Credits

Chris Elmore Excerpts
Wednesday 15th September 2021

(2 years, 7 months ago)

Commons Chamber
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Chris Elmore Portrait Chris Elmore (Ogmore) (Lab)
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On the face of it, today’s debate is about how we want to protect people’s incomes and stave off the threat of poverty for future generations but, scratching beneath the surface, we see what is really happening. The UK Tory Government have lost sight of what modern work means. They no longer understand the economy in which we live and how to implement policies that futureproof the world of work for tomorrow. In short, they have become stuck in the past, again.

When the Conservative party introduced universal credit, with the support of the Liberal Democrats, it heralded it as a panacea for poverty in the UK, but we have seen UC used as a vehicle for cuts to working wages. Today is no different. The former Chancellor of the Exchequer, George Osborne, repeatedly stoked the idea that those in receipt of welfare were out of work and should be punished, and that they should be ashamed of receiving additional support even when they were in work. Apart from being morally reprehensible, that is utterly wrong. Although the current Chancellor has better polish than the former, he is taking exactly the same path, a path that leads to poverty and the degradation of our local economies.

In my Ogmore constituency, we currently have 7,060 households in receipt of universal credit or working tax credits. Of those, 36% are in work, but the figure I want Ministers to listen to most carefully is that 4,731 children in Ogmore live in a home receiving universal credit. When Conservative Members vote this afternoon, I ask them to remember those 4,731 children whose families will face hardship. Those children have done nothing to deserve the cut that the Conservatives are pushing on their families, apart from being born into hard-working families who are often already working full time and just need this small piece of additional support that goes so far to ensure that their children can eat or live in a warm house. That is today’s modern Conservative party.

These numbers may seem abstract and distant, but each one represents a family who will lose £1,040 a year due to the decision made by the Chancellor and the Prime Minister. That in turn will snatch £7.3 million from my constituency, which is money that would have been spent in local businesses that in turn could continue to employ their staff and hopefully expand.

The pandemic has shown us the power of Government—the power of collective risk and shared reward. These are not just high ideals, they are policies that have been put into action by the Welsh Labour Government in Cardiff with self-isolation payments, financial support for utility bills, free financial advice and debt advice, the discretionary assistance fund, the covid-19 statutory sick pay enhancement scheme, the economic resilience fund and the most generous business rates relief anywhere in the UK. All of this has been done by a Labour Government who understand the modern world, the modern economy and modern household budgets. Comparing this forward thinking with that of the UK Government, we see a stark difference between a Welsh Government who care and a Westminster Government who have no interest.

The world of work is now more insecure, with a rise in zero-hours contracts and agency work being the main driver. The UK Government have rejected calls to overhaul this outdated system and make it one that rewards hard work. Instead, they cling to the outdated dogma that cutting UC will give people the incentive to earn more, despite the fact that many people in receipt of UC are already working full time. Are people meant not to care for their children or see their family? Are they meant to work every weekend? Is this the modern Conservative party?

Stephen Doughty Portrait Stephen Doughty (Cardiff South and Penarth) (Lab/Co-op)
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My hon. Friend is making an incredibly powerful speech that very much reflects the experience of my constituents in Cardiff South and Penarth. Does he agree that these people are also having to deal with a huge increase in food, fuel and energy prices? We are seeing inflation at record levels, having jumped to the highest rate since 1997. These people are having to spend more of their income, at the time of this cut in UC, on food, fuel and other essential items.

Chris Elmore Portrait Chris Elmore
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I completely agree with my hon. Friend. Today’s figures show that the Government are out of kilter with what is happening to constituents across the land. Do Conservative Members not do a weekly shop like their constituents? Do they not see that prices are rising, whether on fuel or food? These things makes a huge difference, and the Conservative party is condemning families to have less in their back pocket as we approach the autumn and winter months. This afternoon Conservative Members will march through the Lobby and pretend it has no impact on their constituents. You could not make it up, Madam Deputy Speaker.

There are only so many hours in the day. Where are these people meant to find the hours to make up for the cut that the Conservatives are pushing through in the coming weeks? This is why we have seen poverty skyrocket across the country. The cut to UC is simply an old idea imposed on a new generation. If the Government were serious about tackling structural problems in our national economy, they would get to grips with low productivity rates and support investment led by communities, not Whitehall.

Yet again, the Government’s actions stand in stark contrast to their rhetoric. They claim to be levelling up—it would be funny if it was not so serious—but in truth they seek only a race to the bottom. Conservative Members will show their true colours again this afternoon in voting for stale economic thinking, whereas Labour Members will show a fresh alternative for the future of work.

Oral Answers to Questions

Chris Elmore Excerpts
Monday 28th June 2021

(2 years, 10 months ago)

Commons Chamber
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Guy Opperman Portrait Guy Opperman
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As the hon. Lady should be aware, on 16 June we had a pension credit awareness day, working with Age UK, Independent Age, various other charitable organisations and the BBC to get greater uptake of pension credit, and I am pleased to say that pension credit numbers are improving. There is more to do, but we are working with stakeholders to ensure that that does happen.

Chris Elmore Portrait Chris Elmore (Ogmore) (Lab)
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On Friday, I was pleased to meet Carole Dawe, who is the manager of the Maesteg JCP office in my constituency. What came across was that this deeply dedicated team of people have been working right through the pandemic as one of the few front-of-house services that is still open, no matter what is put in front of them. Among the real concerns that were put to me was that they are doing an awful lot of bereavement support and that clients are arriving with significant mental health problems. What reassurance can the Secretary of State give me that, as we begin to open up, more support, training and, where needed, staff will be provided to ensure that our constituents get the very best support from what is becoming a lot more than just a simple jobcentre?

Thérèse Coffey Portrait Dr Coffey
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The hon. Gentleman is right to praise the staff at Maesteg jobcentre, and I join him in that. This is where the “Plus” is part of Jobcentre Plus. We are conscious that people may need to have many skills, and we continue to try to upskill our work coaches right across the country to make sure they do. It is fair to say that we need to make sure that our work coaches are trained to signpost people to the right services in their area. Many go above and beyond what would normally be expected, and I commend them for doing so.

Oral Answers to Questions

Chris Elmore Excerpts
Monday 25th January 2021

(3 years, 3 months ago)

Commons Chamber
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Wes Streeting Portrait Wes Streeting (Ilford North) (Lab)
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What recent assessment she has made of the effect of the covid-19 outbreak on trends in the level of child poverty.

Chris Elmore Portrait Chris Elmore (Ogmore) (Lab)
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What assessment she had made of the effect of the covid-19 outbreak on trends in the level of child poverty.

Will Quince Portrait The Parliamentary Under-Secretary of State for Work and Pensions (Will Quince)
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Her Majesty’s Treasury’s analysis has shown that the Government’s comprehensive £280 billion response to the pandemic, including a temporary and emergency £6 billion increase to welfare support specifically designed to help low-income families, has supported the poorest working households the most, with the poorest 10% of working households seeing no income reduction.

Will Quince Portrait Will Quince
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We are in active discussions with Her Majesty’s Treasury regarding the £20 universal credit uplift. No one in this House wants to see anyone in poverty. I understand the hon. Gentleman’s ask and it comes from the right place, but I would just push back a little and say that, over and above the £100 billion we spend annually on benefits for working-age people to support those facing the most financial disruption throughout this pandemic, we have invested several billion pounds more. The Chancellor of the Exchequer has an unenviable task, but I point out to the House that my right hon. Friend has a proven track record of stepping up and supporting the poorest and most vulnerable in our society. I have no doubt he will continue to do so.

Chris Elmore Portrait Chris Elmore [V]
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I understand, without a shadow of a doubt, that the Minister cares deeply about this issue, but I listened to the Secretary of State this morning on broadcast media saying that she was not able to set a particular date because of the active conversations in the Treasury. The Minister just gave the same answer to my hon. Friend the Member for Ilford North (Wes Streeting). Why is the Chancellor not listening? Is he tin-eared on this issue? We are talking about 600,000 extra children in poverty since this Government came into office in 2010. The £20 uplift provides certainty and these people need that security desperately. We cannot be a nation where there are more and more children living in absolute poverty, and more and more families living without savings. That simply is not good enough. I ask the Minister to challenge the Chancellor and ensure we stop more children going into poverty.

Will Quince Portrait Will Quince
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As I have said, the universal credit uplift is still in place for the remainder of this tax year. Discussions remain ongoing with Her Majesty’s Treasury, and a decision on the future of the universal credit and working tax credit uplift will be taken by the Chancellor of the Exchequer in due course.

Oral Answers to Questions

Chris Elmore Excerpts
Monday 19th October 2020

(3 years, 6 months ago)

Commons Chamber
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Justin Tomlinson Portrait Justin Tomlinson
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My hon. Friend is right to suggest that tackling the impacts of covid will require a national effort, and the DWP stands ready to deliver this with our network of local jobcentres, which we will be expanding. The JETS scheme started two weeks ago and is now live right across England and Wales, and we are contracting anew in Scotland. We anticipate that as JETS continues to roll out across Great Britain, it will help 280,000 of our claimants to find work and build the skills to pivot into new sectors if required.

Chris Elmore Portrait Chris Elmore (Ogmore) (Lab)
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What discussions she has had with Cabinet colleagues on support for people in the sectors worst affected by the covid-19 outbreak.

Thérèse Coffey Portrait The Secretary of State for Work and Pensions (Dr Thérèse Coffey)
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I am grateful to the hon. Gentleman for his question, because he gives me the opportunity to highlight again what we are doing to help people in the sectors worst affected by the covid-19 outbreak. I have worked with my colleagues across government in forming and delivering our £30 billion plan for jobs to increase employment support, protect jobs and create new opportunities. He will be aware of the kickstart scheme, which particularly focuses on young people, but we will continue to help people of all ages to get back into work.

Chris Elmore Portrait Chris Elmore
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May I raise the specific issue of the support that is available to single parents when their child has to self-isolate? They are not able to claim statutory sick pay if their child is having to self-isolate at school age. In addition, if they were to apply for universal credit, they would have to restart the process each and every time. I have constituents who have had to self-isolate on multiple occasions because their school-age children have been told they have to stay at home and cannot stay at home on their own. Can the Secretary of State either tell me now, or come back to me on it in writing, what specific support can be directed towards constituents who need that additional support as single parents?

Thérèse Coffey Portrait Dr Coffey
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I will certainly ask the Minister for Disabled People, Health and Work to look into that detailed issue on SSP. If a person is required to self-isolate as a consequence of somebody in their household having symptoms, then, in my view, they should be eligible for SSP. But given that it is such a legal and technical issue, I will ask my hon. Friend to write to the hon. Gentleman specifically.

Access to Pension Credit

Chris Elmore Excerpts
Wednesday 24th July 2019

(4 years, 9 months ago)

Westminster Hall
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Westminster Hall is an alternative Chamber for MPs to hold debates, named after the adjoining Westminster Hall.

Each debate is chaired by an MP from the Panel of Chairs, rather than the Speaker or Deputy Speaker. A Government Minister will give the final speech, and no votes may be called on the debate topic.

This information is provided by Parallel Parliament and does not comprise part of the offical record

Chris Elmore Portrait Chris Elmore (Ogmore) (Lab)
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I beg to move,

That this House has considered access to pension credit.

It is a pleasure to serve under your chairmanship, Ms Buck. I am grateful that this important issue has been selected for debate before the parliamentary recess, and pleased to see so many hon. Members present from many political parties to discuss this crucial issue. Their presence, along with the large number of colleagues who have voiced real concern about the problem in recent weeks, clearly illustrates that it is by no means constituency-specific; it affects people in every constituency in the UK and in all parts of the communities that we represent. My argument is a simple one, but the solutions to the problem are far from straightforward.

Pension credit is failing. It is failing the ballooning number of pensioners who are living in poverty across our communities, and the Government’s broken promise on free TV licences could be about to make things much, much worse. It is perhaps fitting that on the day the Prime Minister leaves office, we are here discussing just one of the numerous “burning injustices” that she failed to tackle—and that actually got worse on her watch. More of the same will not cut it. We must end this moral emergency.

The backdrop to our debate is simple but shocking. After nearly a decade of Tory austerity, almost 2 million pensioners are now living in poverty—a statistic that should not only shock us, but utterly shame us. In the now sixth-richest economy in the world, I am truly saddened and alarmed that the UK Government have allowed pensioner poverty to soar to such an extent. Indeed, I now believe that the situation is a moral emergency. To any Government Member who seeks to counter that claim, I simply ask: how can it be right that by this time tomorrow another 226 older people will have fallen into poverty? That is more than 80,000 pensioners per year—more than the number of people in most of our constituencies.

The frankly staggering rises that we are seeing will be difficult to reverse, but the Government’s continuing paralysis over Brexit must not mean that the issue is allowed to slip further down the new Prime Minister’s in-tray. If we do not address this moral emergency—if we allow this deeply damaging trend to continue—we have to ask ourselves what we got into politics for.

The issue does not affect just older people. The decisions that we take today to support older generations will have a real and marked impact on the future of young people across our country and on people of working age. If the Government continue to turn a blind eye to pensioner poverty, they will be sending one message, and one message only: “You can work hard all your life, pay into the system and try your best to get on and do well. But even if you do, there will still be a real risk that you will not be able to enjoy a dignified and comfortable retirement.”

No responsible Government should allow the situation to continue. One thing we could do to address it over the summer recess is take real steps, rather than just speaking warm words, towards making people properly aware of their pension credit entitlement. The Government’s appalling decision to break their 2017 manifesto commitment to protect pensioner benefits has, rightly, caused hon. Members across the country to shine a light on the low uptake of pension credit across the UK.

Under the new BBC licence fee rules, as hon. Members will be aware, only households with someone over the age of 75 who is in receipt of pension credit will be eligible to continue having their licence fee waived.

Hugh Gaffney Portrait Hugh Gaffney (Coatbridge, Chryston and Bellshill) (Lab)
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In Scotland, £300 million goes unclaimed in pension credits, including £7 million in my constituency. Surely that £7 million would help with those TV licence fees.

Chris Elmore Portrait Chris Elmore
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I thank my hon. Friend for his intervention. My point is that if all our constituents claimed the pension credit they are entitled to, it would cost more than providing free TV licences, so surely a good option would be to get better take-up of pension credit and to continue with free TV licences.

The new approach, when packaged in a Government press release, might at first look to some like a logical step to take, but when we unpack it and look at how many people are not accessing the financial support to which they are entitled, we see how utterly disgraceful the policy is and how much of a backward step it is. Put simply, the Government need to stop outsourcing their welfare policy to the BBC.

Of course, the Government provide a range of measures to protect the most hard-pressed pensioners, many of which are welcome and needed, yet their flagship policy to lift pensioners out of poverty—pension credit—is failing.

Nick Smith Portrait Nick Smith (Blaenau Gwent) (Lab)
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I congratulate my hon. Friend on securing this debate. Does he agree that the Government need to launch a major awareness-raising campaign about pension credit? There are more than 2,000 households in Blaenau Gwent that could be missing out on a total of £5.6 million every year. They have the right to this money, so let us make sure that they get it.

Chris Elmore Portrait Chris Elmore
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I am grateful to my hon. Friend for his intervention, and I completely agree with him that the Government need to do a lot more to encourage pensioners to claim pension credit and make them understand that there is no stigma in their gaining pension credit. However, even in my constituency of Ogmore there is more than £5.1 million that is not being claimed by pensioners, so I completely agree with him, and I hope that the Minister will respond to some of these points at the end of the debate.

Stephanie Peacock Portrait Stephanie Peacock (Barnsley East) (Lab)
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Further to that point, does my hon. Friend agree that it is quite concerning that the figure nationally for those entitled to pension credit but not claiming it is 40%? Meanwhile, in my own constituency of Barnsley East, more than 4,000 pensioners are due to lose their free TV licences. The combination of these two factors is really concerning. Does he agree?

Chris Elmore Portrait Chris Elmore
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I do agree with my hon. Friend. Her intervention re-emphasises the point that this issue affects pensioners right across the United Kingdom, and the Government need to deal with it, starting by better advertising what is available and making sure that pensioners are able to access the money that they need and that is rightly theirs.

Patricia Gibson Portrait Patricia Gibson (North Ayrshire and Arran) (SNP)
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Does the hon. Gentleman share my shock and disbelief that pensioners tell me that when they phone up the helpline or claim-line for pension credit, they find that it is not properly staffed? Indeed, some of my constituents have been left on hold on the phone for up to an hour, even though there is no option to apply for pension credit using an application form. Barriers are being put in the way of pensioners claiming this money, which might explain the lack of take-up.

Chris Elmore Portrait Chris Elmore
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I am grateful to the hon. Lady for that intervention. As I will set out later in my speech, the parliamentary service here has been able to have some interaction with constituents from across the UK, and I have some examples that will almost confirm her view that the Department for Work and Pensions is being deliberately unhelpful when it comes to allowing pensioners to claim pension credit. I will refer to those examples later.

The Government’s flagship policy to lift pensioners out of poverty—pension credit—is failing, and it has been for some time. Pension credit is not working for up to 1.3 million pensioner households that are eligible for this vital support, which could be the catalyst they need to lift them out of poverty, but they do not receive it. In my constituency, I find it completely staggering that there is £5.1 million of pension credit going unclaimed each year, and I know that there are many, many constituencies across the UK where the situation is even bleaker.

By the time the new TV licence rules come into force in 2020, pensioners across the UK will have endured 10 long years of Tory austerity—10 long years of austerity that none of them caused; 10 long years of austerity that many of these pensioners did not vote for. Indeed, 10 long years of austerity have had a devastating impact on the living standards and quality of life of hundreds of thousands of pensioners across the United Kingdom.

In 2003, pension credit was introduced under the new Labour Government. It was created to ensure that all older people received a minimum amount of income and has played a major role in previous reductions in poverty. Indeed, the last Labour Government lifted 2 million pensioners out of poverty as a result of policies such as pension credit.

What have we seen since? Over 400,000 more pensioners have been plunged into poverty, and two in five of the pensioner households that are entitled to pension credit currently do not claim it. That shows that it is not that the policy itself is not working; instead, it is that people who might need this money are not accessing it. The Government have to change that.

Parliament’s brilliant digital engagement team asked people on social media and on the MoneySavingExpert.com forum over the weekend about their experiences with pension credit. It was clear from that research that although many respondents were aware of pension credit, there was much more confusion about what the benefit actually was, who is eligible to it and how it can be accessed. Several of the respondents criticised the way that the DWP promotes pension credit to those who are eligible for it. For example, Joanne Stannard said that

“there are some over-75s who don’t even own a computer…make their lives easier”.

Susan Brady said:

“I worked for the DWP for over 30 years in operational delivery, so I am well aware how unfair our welfare system is. We seem to despise our older people in the UK. It’s wrong, totally wrong.”

I could go on, but what was clear from the responses is that the system is not fit for purpose. People do not know whether they are eligible for pension credit and many are struggling to get by, despite working hard throughout their lives.

I thank everyone who responded to the questions posted online or shared their views about them, and I pay tribute to the digital engagement team for again helping us to have as informed a debate as possible.

Alex Sobel Portrait Alex Sobel (Leeds North West) (Lab/Co-op)
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My hon. Friend is making a great speech, with lots of very salient points. Recently, when it was announced that over-75s would get their TV licence free only if they are on pension credit, I wrote to all the over-75s in my constituency, so I will just add a response that I received to those that he has cited. One constituent said that he not only received his pension credit but now also gets

“council tax credit, help with…glasses and dental, and a premium on…carer’s allowance.”

He was forced into poverty because of a lack of information that only I, as his representative, could correct. Is that not something that the Government should do?

Chris Elmore Portrait Chris Elmore
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I completely agree with my hon. Friend. The point that I will make later in my speech is that there seems to be this assumption that increasing publicity does not necessarily work or that trying to get cross-benefits, for example around housing benefit, would not solve the problem. However, his intervention shows that where Members of Parliament are proactive—arguably, the Government could be proactive instead—they can gain more support for their constituents. I pay tribute to him for doing that already; perhaps the Government could follow his lead.

Over the last few weeks, I have been working closely with the older people’s charity Independent Age, which has put forward some sensible recommendations that could help us to improve this situation. Indeed, its “Credit Where It’s Due” campaign has already made waves across the country, and I am proud to support it in its entirety.

Working with sector stakeholders and with all levels of Government, it is essential that the Government act to ensure that everyone who is entitled to pension credit receives it. To achieve this, I impress upon the Minister the need for him to make three clear commitments today. The first is to ensure that at least 75% of eligible people receive pension credit by the end of 2020. The second is to ensure that that figure is at least 95% by the end of 2022. The third is to ensure that it is 100% by 2025.

Independent Age estimates that if measures are put in place to achieve a 75% take-up target by 2020, half a million pensioners could be lifted out of poverty by putting an additional £1.25 billion into the pockets of our poorest pensioners. To reach those targets, the Government must put in place a comprehensive action plan that is ambitious about the full range of improvements that can be—indeed, need to be—made. Simply continuing previous approaches, such as focusing merely on new awareness-raising campaigns, will not allow us to make the progress on this issue that is desperately needed.

Of course, the voluntary sector plays a vital role in supporting older people to access pension credit, but such support cannot be relied upon to improve uptake across the country if used in isolation.

Anna McMorrin Portrait Anna McMorrin (Cardiff North) (Lab)
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My hon. Friend is making an excellent speech with some excellent points. In Cardiff North, nearly 1,400 older people are missing out on a combined total of £4 million of pension credits. That has a huge impact on my constituency. I am reaching out to those older people. He has secured this important debate to reach out to the Government to do more, and his points are very salient. Does he agree that the Government need to be far more proactive in this area?

Chris Elmore Portrait Chris Elmore
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I completely agree with my hon. Friend. She makes a strong case as to why the Government should do more, because, as I have already said, this issue is clearly affecting every constituency right across the UK.

Previous Government attempts to work with older people’s groups and charities to raise awareness of pension credit have made a positive difference in the short term, but they have not been enough to achieve the longer-term change that we need. For the record, I have no problem at all with the Government engaging with and working with the voluntary sector to support pensioners. There are many reasons why voluntary groups do extraordinary work in supporting pensioners’ groups and older people’s groups to tackle loneliness or offer support. I take nothing away from any of that work, but the Government need to take responsibility for the fact that there are millions of pensioners who are not receiving the pension credit that they should rightly receive.

The four stages of Independent Age’s action plan are a clear and decisive way to turn this around. First, the Government must take responsibility for getting pension credit to older people. Previous research has generally focused on the failure of older people to respond in the way that the system demands. Barriers to claiming pension credit can include confusion about the application process and the stigma associated with claiming benefits. Many people do not apply because they think they are ineligible. At times, there has been more ambitious thinking. In 2012, the Department for Work and Pensions ran a small trial in which pension credit was paid to people without them having to apply. However, that approach has not been fully explored or rolled out. The Government need to use the information and techniques they have at their fingertips to significantly simplify, or even remove altogether, the application process for pension credit.

Secondly, the Government should consider the trigger points affecting pensioners on low incomes and explore cross-referral across agencies. They should look beyond retirement age and explore the role of other services at those trigger points, such as the role of GPs, or ensuring that applicants for disability or carer benefits are notified about pension credit at the point of award. The DWP should explore its role in notifying such individuals about pension credit; for example, Tell Us Once is a service that lets a person report a death to most Government organisations in one go. That could be a route to notifying the bereaved about the support they may be entitled to.

Thirdly, the Government must explore the role of housing benefit. Some 80% of households take up housing benefit, compared with as few as 58% for pension credit. We know that over half of the 330,000 pensioners who have moved into poverty since 2013 are renting. Some of those people will be entitled to, but missing out on, pension credit. Currently, the Department for Work and Pensions passes on the information received for a pension credit assessment to the relevant local authority, so that the applicant is able to claim housing benefit. However, the reverse does not happen. There is therefore an opportunity to ensure that when housing benefit has been awarded, the information used in that assessment is passported from the local authority to the DWP for a pension credit assessment.

Lastly, the Government should explore options for using behavioural insight. The Government should ensure that every element of the action plan is developed in partnership with older people. For example, they should explore co-producing communications with older people to maximise the likelihood of getting a response. This is about focusing less on assumptions and more on actually understanding the needs of older people.

I will briefly highlight some of the fantastic work being done to support pensioners in my constituency of Ogmore, including by the various older people’s groups that I meet with on a regular basis in Cefn Cribwr, Llanharan, Brynna and Maesteg, as well as the men’s sheds in Tondu, Ogmore Vale and the Garw Valley. Those organisations do an extraordinary amount of excellent peer-to-peer work to support older people by trying to tackle issues such as loneliness and secure the support that pensioners are entitled to. Nothing makes me prouder to be the MP for Ogmore than seeing different parts of those communities coming together to support one another. However, it is now time for the Government to step up and support the valiant efforts of those organisations by delivering the changes we need to stop any more pensioners falling into the dangerous cycle of poverty.

We stand at yet another turning point in our politics. Tomorrow we will likely have a radically different Government from the one that is before us today. While he has only been in office a matter of hours, the new Prime Minister’s in-tray must have more issues in it than the number of positions he has had on Europe over the years. However, this issue must not be parked until after we do or do not Brexit. The Government have to start realising that constitutional issues must not trump the real-life impact that their failures are having every day on our communities up and down the UK. Therefore, in all sincerity, I ask the Minister to not come back to us with warm words, but to give pensioners a real action plan that will deliver the poverty reduction that we need.

If austerity really is set to come to an end, it is time that this Government give back to the communities that have felt the brunt of the pain their policies have caused over the past 10 years. The first big but important step towards doing that is to ensure that older people receive the money that they are legally entitled to. Surely that is not too much to ask.

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Guy Opperman Portrait Guy Opperman
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I will not necessarily make fresh policy on Government support for charities—

Chris Elmore Portrait Chris Elmore
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Go on!

Guy Opperman Portrait Guy Opperman
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Much though I am urged to do so by the hon. Gentleman. The hon. Member for Glasgow South West (Chris Stephens) asked if my phone was turned on, but it is most definitely turned off—with respect and due deference to the Chair—and it is not for me to make new tax or incentives policy.

A perfectly legitimate point, however, can be made in two ways in answer to my hon. Friend the Member for Cheltenham (Alex Chalk) and several other speakers. Voluntary organisations do a fantastic job of explaining to our older community—some of whom are digitally challenged and some fully up to speed online—the opportunities to claim and the things out there that the Government will provide, and that applies to any Government down the years. Basically, those organisations should have all our support, and anything that individual Members of Parliament, local authorities and local organisations can do to assist their efforts is entirely right. In my constituency, I have visited the Men’s Shed in Hexham and various support organisations, such as Age Concern in Corbridge. I fully accept that they do a fantastic job, as similar organisations do in Cheltenham and as does my hon. Friend. If we have the ability to use them more, I am happy to take any suggestions on board.

I accept that Government actions are criticised and I understand that it is for us to make our case, but I make a further point that the pension credit toolkit that we reissued in April, with two versions this year, provides copious advice not only to the individual who wishes to claim but to the voluntary organisations out there. I urge any voluntary organisations without access to the pension credit toolkit—which gives guidance, advice, assistance and recommendations of how to disseminate vital information to our constituents—to take it up, because it is of great importance.

All those things having been said, I want to make it clear that part of our case is that we would love pension credit take-up levels to be higher. The benefit is specifically intended to provide support to some of the poorest and most vulnerable pensioners in our community, and there is no question but that we are already committed to ensuring economic security for people at every stage of their life, especially when they reach retirement.

We are forecast to spend more than £120 billion on benefits for pensioners in 2019-20, which includes £99 billion on the state pension. As a result of the triple lock, from April 2019 the full yearly amount of the basic state pension is about £675 higher than if it had been uprated just by earnings since April 2010. That is a rise of more than £1,600 in cash terms.

In respect of pension credit, the value of the standard minimum guarantee this year is the equivalent of more than £1,800 per year higher in cash terms for single people, and more than £2,700 for couples, than it was in 2010. As a Government, we also spend £2 billion a year on winter fuel payments, which are payable to all pensioners, including those on pension credit.

The overall trend in the percentage of pensioners living in poverty has been a dramatic fall over recent decades. Rates of material deprivation for pensioners are at a record low. In fact, between 2009-10 and 2017-18, material deprivation for pensioners has fallen from 10% to 7%, and rates of relative pensioner poverty before housing costs have halved since 1990. We want to maintain that achievement. It is important that hon. Members understand that more than 1.6 million people already claim pension credit. That equates to £5.4 billion of claims. Indeed, as of November 2018, there were 2,450 pension credit claimants in the constituency of the hon. Member for Ogmore, and over 100,000 in Wales as a whole.

Moving on to the point about the BBC—

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Chris Elmore Portrait Chris Elmore
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I thank all hon. Members who have taken part in the debate today. There seems to be a bit of a Celtic theme coming from across the Scottish and Welsh nations, but I also thank all those colleagues from across the House who represent seats in England.

I thank the Minister for his response—it would be churlish of me not to—but it is disappointing, because there is a real need not just to rely on the voluntary sector to increase the use of pension credit.

Guy Opperman Portrait Guy Opperman
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indicated assent.

Chris Elmore Portrait Chris Elmore
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I can see the Minister nodding, and I am sure he would acknowledge that. The reality is that pensioner poverty is increasing. The Government need to do more, not only in advertising; they need a constructive way, through other DWP benefits such as housing benefit, which I mentioned, to try to increase the uptake. They should be talking to Independent Age about how the Government can finally start to increase the access to pension credit.

I do not think it is just a case of the Minister’s saying that he wants to do this; the next Minister or the next Secretary of State, whoever they may be in the rolling hours, needs to take this on as a real task, to ensure that pensioners get the benefits that they are entitled to. As my hon. Friend the Member for Birmingham, Erdington (Jack Dromey) said, those pensioners built this country; they deserve our support and it is crucial that they get the benefits they are entitled to. I am grateful to everyone who made a contribution, and to the Minister and various hon. Members for their congratulations on my recent marriage on Saturday. I can confirm that my wife is a good advocate for marrying an MP; she ensures that I behave myself and everything else.

Oral Answers to Questions

Chris Elmore Excerpts
Monday 13th May 2019

(4 years, 11 months ago)

Commons Chamber
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Justin Tomlinson Portrait Justin Tomlinson
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This Government are committed to working with stakeholders and those with frontline experience to continue to make improvements. There have been two independent reviews of the work capability assessment, and we have accepted and implemented over 100 improvements. We will continue to do all that we can to improve the process for claimants.

Chris Elmore Portrait Chris Elmore (Ogmore) (Lab)
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17. According to the Office for National Statistics for 2018, 20% of disabled people have never used the internet, so what steps will the Department take to assist disabled people who are not computer literate to ensure that their claims are processed quickly and efficiently and that they are able to enter the job market where they can?

Justin Tomlinson Portrait Justin Tomlinson
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All claimants should be advised at the beginning of the process that there are alternative methods of communication. I welcome the introduction of the Citizens Advice provision across the jobcentre network, which is an additional layer of independent support, particularly for vulnerable claimants who may find it difficult to access services.