Oral Answers to Questions Debate
Full Debate: Read Full DebateAndrew Western
Main Page: Andrew Western (Labour - Stretford and Urmston)Department Debates - View all Andrew Western's debates with the Department for Work and Pensions
(1 day, 14 hours ago)
Commons ChamberThe Government keep the rates of benefits, state pensions and statutory pay under regular review. My hon. Friend will be aware that the Secretary of State for Work and Pensions announced to Parliament on 30 October that, subject to parliamentary approval, parental pay will increase in line with the consumer prices index at the rate of 1.7% from April 2025.
The Government’s upcoming review of parental leave entitlement is really important as the UK currently has among the worst paternity leave in Europe. Recent research by the Joseph Rowntree Foundation highlighted not just the growth benefit of greater paternity leave entitlements but the benefit to workforce involvement, so will the Minister meet me and campaigners from the Dad Shift to ensure we are making the most of the opportunity to get people back into work?
We value the vital role that fathers and partners play in caring for children and in supporting their partners. We recognise that parental leave and pay entitlements, such as paid paternity leave, play a key role in their ability to do that. My hon. Friend is right to cite the planned parental leave review. That is being led by colleagues in the Department for Business and Trade, and I will write to them on his behalf to suggest a meeting.
The CMS modernisation programme delivers increasingly effective and efficient services. The programme has transformed customer interaction with the CMS, providing customers the choice to make contact digitally. Those efficiencies make it easier for customers to report changes and non-payment, so CMS caseworkers can focus on the collection of unpaid child maintenance.
I have multiple casework examples from constituents in Huntingdon who have been impacted by CMS inefficiencies, including incorrectly calculated arrears with no explanation of how the sums have been calculated, and failure to verify the location of fathers who are not providing financial support, with the CMS claiming that addresses needed to be independently verified but not conducting that verification itself. Such cases have resulted in consolatory payments from the CMS for maladministration and service delays. In all instances, my constituents have been frustrated by their inability to contact the CMS over the phone. In the quarter ending September 2024, 41% of calls to the Child Maintenance Service were not answered. What are the Government doing to improve contact with the CMS by telephone?
I am very sorry to hear of those specific examples. I will take away the point about telephone communication and come back to the hon. Gentleman, but it may be worth our having a broader conversation about his concerns. I will happily meet him to discuss any of the specifics of the cases he cited.
In response to a number inquiries that I have had from constituents over the last couple of months, will the Minister say whether reforms to the Child Maintenance Service will include consideration of the paying parent’s capital assets and voluntary pension payments when calculating the rate at which unpaid payments should be made?
My hon. Friend raises an important point. He will be aware of the recent consultation on the future administration and operation of the Child Maintenance Service. I do not want to prejudge the decisions that will follow as a result of that consultation, but I can tell him that we are considering the next steps at present, and I will update him and the House in due course.
It is now nine years since the Scotland Act 2016 transferred a swathe of welfare powers to the Scottish Government. Are Ministers in a position to give a finite date by which the Scottish Government will actually have taken on all those powers and responsibilities? That is still not the case.
As the right hon. Gentleman rightly says, a number of benefits are currently delivered under agency agreements. It is very much for the Scottish Government to broker a conversation with us about either extending those agreements or bringing them to an early conclusion. I am yet to have any such conversations, but should I have any, I will be very happy to let him know.
I thank my hon. Friend for his question. The assessment I have made is of a trend that is up, up, up after 14 years of the Conservative party failing to act. We lost £9.7 billion in fraud and error in the Department for Work and Pensions last year, and we have lost £35 billion since the pandemic. That is too much, which is why I hope colleagues will support the Public Authorities (Fraud, Error and Recovery) Bill on Second Reading later.
Hundreds of farmers and other small business owners in Westmorland who earn less than the minimum wage are not eligible for universal credit because of the failure of that system to take account of variability of income. Will the Minister look to put that right so that we can support the people who support us?
During covid, assessments for personal independence payments were moved either online or to over the phone. Today less than 5% of those assessments have returned to face-to-face, so what assessment have Ministers made of that change and are there any links with the rise in fraud?
My hon. Friend is right to identify that in the PIP space the Department has introduced a blend of phone, video and face-to-face assessments with the aim of delivering a more efficient and user-centred service. Since telephone and video assessments have been introduced there has been no evidence to suggest that these delivery channels are less effective than face-to-face assessments in detecting fraudulent claims. In 2023-24, PIP overpayments accounted for just 0.4% of the DWP’s overall spend on PIP but I assure my hon. Friend we will keep a close eye on that.
Marie Curie research has found that 15% of the three quarters of a million end-of-life carers are living below the poverty line, rising to 22% a year after bereavement. Given these statistics, will the Minister consider extending the time that carers can claim carer’s allowance from two months to six months after bereavement?