Data Protection and Digital Information Bill

Baroness Bennett of Manor Castle Excerpts
Lord Davies of Brixton Portrait Lord Davies of Brixton (Lab)
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Because of the way the amendments are grouped, I have the opportunity to repeat my questions. The first one is relatively straightforward. Does the Minister accept that introducing these provisions—obviously we are talking about Amendment 234 on pensions—will discourage people from claiming pension credit? Despite all the efforts of the Government to encourage people to claim pension credit, clearly this will discourage them. Have the Government made any effort to estimate what impact this will have? Obviously, it is a very difficult task, but have they thought about it and does the Minister accept that it will have a deterrent effect.

My second question relates to the issue I have already raised. The state pension or state pension equivalent is paid by the state, by a pension fund or by a personal pension provider. Does the Minister think it odd that there is a difference in treatment? Everyone is receiving their pension from the state, but with a person who receives their pension from a private pension scheme or personal pension provider there is not the same right to look at their bank accounts in relation to those benefits. Now I am not advocating that as a solution. The question is: does this not indicate the illogicality and extent of the Government’s powers over some people’s incomes that they do not have over other types of income? To me, particularly when it comes to the payment of a pension—a benefit paid as of right—this discontinuity points to the extent of the Government’s overreach.

Baroness Bennett of Manor Castle Portrait Baroness Bennett of Manor Castle (GP)
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My Lords, I must begin by joining the general applause for the characteristic tour de force from the noble Baroness, Lady Sherlock. I was having a flashback because it was the noble Baroness in debate on what is now the Pension Schemes Act 2021 who taught me how to cope with Committee stage very kindly a long time ago —and we are very used to that. I rise briefly to address this group, but I start by saying in relation to the last group that I entirely agree with the proposition that Clause 128 should not stand part: the spying clause should not be part of the Bill.

I have a couple of points to make on the amendments in this group, one of which was raised by the noble Lord, Lord Clement-Jones, on the last group and is about protecting the Government from themselves. The amendments put down by the noble Baroness, Lady Sherlock, are probing. However, if we were to restrict the Government’s use of these powers, they might end up at a vaguely manageable scale. It is worth raising that point when we look at these groups.

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Lord Sikka Portrait Lord Sikka (Lab)
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My Lords, I ask the Minister for clarification. The noble Baroness, Lady Sherlock, asked about the number of individuals; I guess it may be 24 million or 25 million. However, from what the Minister has said, the number of bank accounts subject to surveillance would be far greater than that. For example, I receive a state pension and am also a trustee of a small not-for-profit organisation; from what the Minister said, I would be caught, as would that organisation. Landlords and many others could possibly be added. It seems that the number of bank accounts would be far greater than the number of individuals. When he provides the data, can the Minister estimate how many bank accounts and transactions there might be?

Baroness Bennett of Manor Castle Portrait Baroness Bennett of Manor Castle (GP)
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I will add to that the issue of overseas bank accounts. I cannot see how the British Government can apply this measure to them. Will this not push people to go to overseas bank accounts? Or will the Government try to pursue them through challenger banks—including multiple accounts from one person who may have one original, normal current account here?

Baroness Kidron Portrait Baroness Kidron (CB)
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How many accounts of “signalling” already exist in the current backlog in the business-as-usual version? What kind of investment will it take when you supercharge these powers and get many more tens of thousands of signals?

Engineered Stone and Silicosis

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Monday 15th January 2024

(3 months, 1 week ago)

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Asked by
Baroness Bennett of Manor Castle Portrait Baroness Bennett of Manor Castle
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To ask His Majesty’s Government what consideration they have given to restricting the use of engineered stone, following the decision by Australia to ban it; and whether they plan to make silicosis a notifiable disease.

Viscount Younger of Leckie Portrait The Parliamentary Under-Secretary of State, Department for Work and Pensions (Viscount Younger of Leckie) (Con)
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My Lords, the Health and Safety Executive, HSE, is not currently considering restricting the use of engineered stone. The Control of Substances Hazardous to Health Regulations already require employers to put in place measures to prevent workers being exposed to respirable crystalline silica. This includes adequate controls ensuring compliance with the workplace exposure limit and health surveillance identifying potential ill health. HSE keeps requirements for reporting occupational diseases under review and is not currently making silicosis reportable.

Baroness Bennett of Manor Castle Portrait Baroness Bennett of Manor Castle (GP)
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I thank the Minister for his Answer, but Australia acted after it found that one in four stonemasons had incurable, debilitating and sometimes fatal silicosis. Estimates suggest that, in the UK, 1,000 people a year die from silicosis as a workplace disease and many more suffer from debilitating conditions—not just stonemasons but construction workers, engineers and agricultural workers. Surely the Government should at least look into this further and get more data on a problem on which Australia, which is broadly comparable to us, has found it crucial and essential to act.

Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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I am pleased that the noble Baroness has raised this point. She will know that the HSE is different from Safe Work Australia because the latter does not work as a national workplace regulator and instead sets policy. According to our figures, Australia has reported 260 cases of silicosis. However, a significant number of workers using engineered stone in Australia are known to be SMEs or sole traders, who remain hard to reach. To answer the question of the noble Baroness, we are very much in touch with Australia on this important matter.

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Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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Yes, the noble Lord makes some very good points. I reassure him that the current HSE silica intervention continues to raise awareness of the requirement to adequately control exposure to RCS, for those in the construction sector and those providing materials for construction, such as brick manufacturers and stone fabricators. These campaigns will continue through 2024.

Baroness Bennett of Manor Castle Portrait Baroness Bennett of Manor Castle (GP)
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My Lords, the sense of complacency has been very strong. I draw noble Lords’ attention to the fact that, in many cases, exposure to silica is producing diseases in young people aged 19 to 26 in Australia. Given the concern about the health and well-being of our workforce, are the Government considering that this and other issues in workplace safety are a significant contributor to our problem of so many people of working age being unable to work because of health?

Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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It is easy for the noble Baroness to say that we are complacent, but we are not. I have laid out a number of actions that we are taking. The HSE has continued to deliver inspection campaigns in industries associated with RCS exposure. The HSE also investigates concerns about inadequate risk management, which has been going on for many years. I mentioned the post-implementation review, and HSE will start the process of reviewing the remaining recommendations—including the inclusion of pneumoconiosis—within the next business year, as I said earlier.

Benefit Claimants: Free Prescriptions

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Thursday 30th November 2023

(4 months, 4 weeks ago)

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Baroness Bennett of Manor Castle Portrait Baroness Bennett of Manor Castle (GP)
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My Lords, it is a great pleasure to follow the powerful speech of the noble Lord, Lord Davies of Brixton, who has reminded us of how in many ways our society is going back to Victorian times with the level of inequality and the insecurity affecting so many people’s lives. In the times the noble Lord was talking about, the spectre of the debtors’ prison hung over so many families. We are potentially back in that situation now, except that of course the spectre now is of benefit sanctions, which hit so many people utterly unjustifiably.

As the noble Lord said, poverty is a feature of our system, not an individual failing. I thank the right reverend Prelate for securing this terribly important debate. It is a grave pity that we do not see on the speakers list any Tory Back-Benchers stepping up to defend the policy—although I note that one noble Baroness on the Tory Benches has joined us to listen to the debate. Perhaps the others will read it in Hansard later.

The right reverend Prelate talked about “significant concerns”, in the manner of her speeches. I would go much stronger: this is a disgusting piece of dog-whistle politics targeting the most vulnerable in our society and, as the right reverend Prelate said, possibly having minimal effect in saving the Government money and likely costing them money, while spreading fear in an attempt to activate some of the least desirable emotions in our society.

I am going to take a somewhat different approach from the noble Lord, Lord Davies, and look at the medical impact. The right reverend Prelate clearly and cleverly set out the debate by talking about the impact on individual health and the health of the workforce, so my speech will cover those two areas. I looked in some detail at to whom free subscriptions are available. There is a group of conditions—cancer, diabetes, hypothyroidism and epilepsy are among them—the sufferers of which automatically have the right to free prescriptions. I ask the Minister to put on the record that, if you have those conditions, even if you are affected by these rules, you will still get your cancer drugs and diabetes drugs. It is incredibly important to put that on the record for people to understand.

Let us think about some of the conditions that are not included in what I hope is an automatic exemption from prescription charges. Mental health conditions are not on that list. As the right reverend Prelate highlighted, asthma medications are not on that list. Of course, free prescriptions for everybody would be the ideal situation for our society, for the health of both individuals and the workforce—and I point out that that is Green Party policy and where the NHS started. Another group of drugs taken by huge numbers of people, particularly older members of society, is statins, which treat high levels of cholesterol that can lead to cardiovascular disease, heart attacks, coronary heart disease, angina and stroke. Can the Minister confirm that statins, asthma medication and drug treatments for mental health conditions will all be covered by these sanctions? More than that, what about counselling? Will the NHS continue to provide counselling to people who need it if they are affected by these sanctions? I am not sure I have seen that explained.

I want to put this in a broader context—and it is a great pity that none of the House’s legal experts is taking part in this debate. In the World Health Organization’s constitution, to which we are of course signed up as a member, the

“highest attainable standard of health”

is a fundamental right of every human being. More than that, I hope the Minister will acknowledge that the right to life is a fundamental human right. If we are going to deny people statins, asthma drugs and mental health treatments, how does that square with the basic right to life, let alone the best attainable standard of healthcare, which we are signed up to through the WHO?

I turn to a broader question, on which the Minister might agree with me a little. Your Lordships’ House may be aware that yesterday, under a new methodology, a survey by the Office for National Statistics suggested that the current unemployment rate is actually 3.5%. We have a labour market in which the essential problem is a shortage of medical professionals, care workers, HGV drivers and construction workers. We need to start to think about human time, energy and talents—scarce resources that need to be nurtured, cultivated and looked after. We will be having a debate later on early years, in which I will be participating. We need to give people the best possible start in life, so they can contribute best to our society.

The right reverend Prelate hinted at this: the best way we can look after people and ensure that they are fit to contribute to our society—it might be through paid work, voluntary work or caring for family members—is to offer security, which is what people need in all those situations. This is why the Green Party’s alternative Autumn Statement said, “Let’s lift the basic level of universal credit payment by £40 a week”. I put it to the Minister that giving people unconditional payments—indeed, the Green Party’s aspiration is for a universal basic income—and a universal, secure payment that meets their needs means that they can be healthy and can contribute to society through paid work and other means. We would all be richer. Making people ill and forcing them into impossible situations, even fear, is a huge problem.

I circle back to the point I started with—the noble Lord, Lord Davies, also mentioned it—concerning Victorian times. Too often, poor health is seen as an individual characteristic, yet we have a deeply unhealthy society. We have terrible levels of air pollution on our streets and in our homes. We have terrible-quality homes with poor insulation, people cannot afford to heat their homes and there the problem of mould, which has been illustrated so tragically lately. To get a healthier and more productive society, as well as the kind of growth the Government are so keen on, the best thing to do is ensure that we have free prescriptions and free support for everyone who needs it. This would help everyone to contribute to our society as best as they can, rather than punitive sanctions waved at some of the most vulnerable people in our communities.

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Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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I have asked about that figure. I will need to check whether I can give it to the noble Baroness, as it is not in the public domain. It is substantial. I will write to her to give her whatever answer I can. It is a very fair question, which was also raised by the right reverend Prelate the Bishop of London. However, that is as far as I am able to go.

Baroness Bennett of Manor Castle Portrait Baroness Bennett of Manor Castle (GP)
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Could the noble Viscount put that in the Library and share it with everyone in this debate?

Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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I will most certainly do that.

I will conclude briefly, because time has run out. I have not had a chance to focus on safeguards, which the noble Baroness, Lady Sherlock, raised. I will write to her on that as there is quite a lot to say. I close by saying that our Back to Work plan is about putting fairness at the heart of our welfare system: fairness for claimants who play by the rules and try their best, and fairness for taxpayers who contribute to the welfare system. Above all, it is about helping those who can work to move into jobs, which will grow our economy, change lives and, indeed, change their own lives.

Health: Migraines

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Tuesday 24th October 2023

(6 months ago)

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Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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The noble Baroness is completely right. This follows on from my answer to the noble Lord. It is very important that employers get the message that they must make reasonable adjustments. It also brings into question whether someone should say that they are suffering from migraines when, for example, they go to an interview. Nobody has to tell their employer or potential employer that they are disabled, where that would be the right word to use. As I have said, more work must be done to ensure that employers have a greater understanding. It is of course in their interests to do so because, with that understanding, the employee’s productivity will be greater.

Baroness Bennett of Manor Castle Portrait Baroness Bennett of Manor Castle (GP)
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My Lords, the Migraine Trust and others are highlighting the fact that, as well as new drugs coming through the treatment pipeline, there is the—quite complex—possibility of treating migraine through diet. This is a very complex area. The chair of the British Association for the Study of Headache is calling for a nationally agreed educational framework and quality standard for primary care. Does the Minister agree with me that it would make sense to give GPs and other health professionals the tools to approach this in an organised way using the best possible treatments?

Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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The noble Baroness is quite right. It allows me to say—I asked about it during briefings—that GPs are given regular updates and training on how to treat migraines. I also asked as to whether the training was taken up properly by GPs, who we know are under pressure, and the answer is yes. Coming back to pharmacies, greater training is being encouraged and given by the Government to be sure that those who work in pharmacies have a greater understanding in terms of giving direct and more immediate treatment for migraines.

Work Capability Assessment Consultation

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Tuesday 5th September 2023

(7 months, 3 weeks ago)

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Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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I take this opportunity to encourage all those who are interested to give input to the consultation. To pick up on my noble friend’s point about GPs, a key principle is that the WCA considers what impact the person’s disability or health condition has on them, not the condition itself. To clarify, the department does not ask claimants’ doctors to make decisions about their patients’ capability for work. This is because the doctor diagnoses and treats a patient’s illness, whereas the WCA healthcare professional’s role is to assess the effects of the claimant’s illness on their ability to perform everyday work-related activity. It is important to make that distinction.

Baroness Bennett of Manor Castle Portrait Baroness Bennett of Manor Castle (GP)
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My Lords, my question is informed by a study published this May by a group called INvolve, which spoke to 500 UK employed adults with invisible disabilities, including visual impairment and chronic pain. Two-fifths said they were not getting the support they needed at work, particularly as businesses cut back under the current economic challenges; two-thirds said it was up to them to sort out their own support, as they were not getting help from their employer; one-quarter said they had a workload that they simply could not manage; and one- fifth said they were considering leaving their job as a result of their difficulties. The kinds of things these sick and disabled workers were seeking were flexible working hours, training for other employees to understand their situation and assistive technologies and tools.

This government action is focused entirely on people suffering from sickness and disabilities, but they are going out into a workplace where there is clearly significant discrimination. The Statement makes a lot of the move towards working from home, but quite a number of businesses have been heading in the opposite direction, trying to force staff now working from home to come back into the office. Do the Government plan measures of a similar scale to those in this Statement to crack down on discrimination in the workplace and to ensure that employers offer conditions in which the people this Statement refers to can work?

Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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The noble Baroness makes a very good point, which allows me to emphasise the dependence on employers. The noble Baroness will know that we have reached out considerably to employers to encourage them, and we continue to encourage them to take on those who are disabled. ONS data from September 2022 to January 2023 shows that 44% of working adults work from home exclusively or at least some of the time each week. If that is translated into those who are disabled working for employers, that is quite encouraging. We encourage everyone to input into the consultation.

The noble Baroness may know that recent published data suggests that disabled people are more likely to work in the health, retail or education sectors. As of July 2023, these three industries have a combined total of 350,000 vacancies. There is a tremendous opportunity there, and we need to work through that.

Universal Credit

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Tuesday 18th April 2023

(1 year ago)

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Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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I think I made my position clear on the two-child limit, as I have over my three months in this role. Obviously, putting children first is extremely important, and that is why we have given huge support, as I said—a total of £94 billion over this year and the next—to help households and individuals. The focus on children is a very important point: that is key.

Baroness Bennett of Manor Castle Portrait Baroness Bennett of Manor Castle (GP)
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My Lords, the Centre for Health Economics found that the cost to the NHS of poverty in in-patient care alone was £4.8 billion. The Joseph Rowntree Foundation said that poverty was costing the NHS and social care, collectively, £28 billion a year. Putting aside the social and human cost, are the Government not being penny-wise and pound-foolish by not providing an essential guarantee, which would take a huge amount of pressure and cost off our schools, our NHS, our criminal justice system and so many other parts of public services?

Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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I made clear the Government’s position on essentials earlier, and I do not want to go over that again. On the noble Baroness’s point about poverty, I remind the House that in 2021-22 there were 1.7 million fewer people in absolute poverty after housing costs than in 2009-10, including 400,000 fewer children, 1 million fewer working-age adults and 200,000 fewer pensioners.

Rent Officers (Housing Benefit and Universal Credit Functions) (Modification) Order 2023

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Wednesday 22nd March 2023

(1 year, 1 month ago)

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Lord Bishop of Manchester Portrait The Lord Bishop of Manchester
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My Lords, I am very pleased to take part in this short debate. I would like to add my support to the Motion proposed by the noble Baroness, Lady Thornhill, and along with others wish her a speedy recovery. I am grateful for the impressive way in which the noble Lord, Lord Shipley, took this on at very short notice.

I declare my interest as set out in the register, I am the owner of one apartment, in Birmingham, currently privately let. I echo the concerns of other noble Lords. I had intended to add further statistics—I am a mathematician by background—but I think noble Lords have had enough numbers in this short debate already.

It is my privilege to chair the Manchester Homelessness Partnership, which brings together our city council along with public sector bodies, the private sector, universities, the blue light services, health services and charities. We have fought hard and long and we have actually got rough sleeping down in our city since its peak in 2018. But increasingly, my colleagues and I are finding that those who end up on the streets are not there for the usual reasons, such as the breakdown of a marital relationship or leaving the parental home after a dispute. It is also not just about mental health, although that is still a major concern. Increasingly, it is simply because they have lost a private tenancy due to being unable to pay the rent. We have heard how rents have gone up, but homelessness carries a huge cost. It is a heavy drain on public funds, as we have heard, but even more critically, as the noble Lord, Lord Shipley, has said, it wrecks the lives of ordinary, decent members of our communities. It does not take long to end up homeless, but it takes years to get out of the pit you have fallen into. It is a long, slow and painful process, as I know from having befriended people who have been rough sleepers on the streets of my city.

I am also concerned by the opaque nature of explanatory material on this SI, provided by the Department for Work and Pensions. The Secondary Legislation Scrutiny Committee’s report states that the explanatory material laid in support of the statutory instrument

“provides insufficient information to gain a clear understanding about the instrument’s policy objective and intended implementation”.

Indeed, it does not do much more than to state that,

“for 2021/22 and 2022/23, all rates were frozen at the same cash levels that were set in 2020/21”.

That is not an explanation—and there is no understanding of the policy in that. As the committee’s report states, this makes the House’s scrutiny role much more challenging. We need to know why something is being done if we are to scrutinise it properly.

To conclude, I add my support to the noble Baroness’s Motion and echo the calls of many in the housing sector, as well as noble Lords in this debate, who are urging the Government to unfreeze local housing allowance now.

Baroness Bennett of Manor Castle Portrait Baroness Bennett of Manor Castle (GP)
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My Lords, I rise to offer the Green group’s support for this regret Motion and to echo others in thanking the noble Baroness, Lady Thornhill, wishing her all the best and thanking the noble Lord, Lord Shipley, for his excellent introduction.

In formal terms, this is a Motion to Regret, but what is very clear from this debate is that it is really an expression of horror at the infliction of poverty, inequality and deep suffering on people who are in that situation through absolutely no fault of their own but as a result of—as the noble Lord, Lord Best, said—decades of government policy that have seen housing treated primarily as a financial asset rather than homes that should be secure, affordable places for people to live in. That includes the great privatisation of the right-to-buy policy, the failure to keep building council homes and the reliance on a handful of private sector builders whose profits keep going up while the rest of us suffer—a structure that reflects so much of our economy.

Health and Disability White Paper

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Monday 20th March 2023

(1 year, 1 month ago)

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Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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I hope I can help the noble Baroness by saying two specific things. She will know that we have the national autism strategy, which was launched in 2021. As to what we are doing now with the recent announcements, it is very important to highlight our Disability Confident programme. It is incredibly important that we work ever harder to persuade employers to take on those with these conditions, because there is no doubt that many of them are able to work and can offer huge benefits to employers. This disability gap needs to be closed.

Baroness Bennett of Manor Castle Portrait Baroness Bennett of Manor Castle (GP)
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My Lords, having spent years of my political life supporting disabled people campaigning against the dreadful Atos and its application of the work capability assessment, I find myself with some surprise echoing the concerns we have heard from all sides of your Lordships’ Chamber about this proposal. My question to the Minister is a fairly simple one. James Taylor, chief executive of Scope, said in responding to this White Paper:

“The Government has got a mountain to climb to win back the trust of disabled people.”


Does the Minister agree with that assessment?

Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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I certainly do not. Having said that, we are not complacent. There is an awful lot we have done, some of which I have mentioned already, for the disabled cohorts, and it is incredibly important that we do even more to encourage those who are disabled to come into work. Having produced some surveys, we know already that 20% of those who are disabled want to work, and actually, 4% of that 20% want to work right now. So there is an awful lot we can do, but the picture the noble Baroness has painted is neither fair nor accurate.

Universal Credit

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Thursday 9th September 2021

(2 years, 7 months ago)

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Baroness Bennett of Manor Castle Portrait Baroness Bennett of Manor Castle (GP)
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My Lords, I thank the noble Baroness, Lady Tyler, for securing this debate.

I started by contemplating £20. What does that mean to different people in our society? Like the right reverend Prelate, I focused on food. I thought about the people in this Chamber and those who live around us here in Westminster. I looked at some of the restaurants around us here in Westminster. At the Corinthia London Hotel, just up the road, you can get a baked fig starter for £18. At the Ivy restaurant you can get a shepherd’s pie for £19.50. If you have lunch at the Ritz, you can get a veal sweetbread starter for £28.

Also visiting us here briefly at Westminster were people testifying to the Work and Pensions Committee, telling it what £20 meant to them. Anthony Lynam said that it means,

“do I go hungry, do my kids go hungry?”

Amina Nagawa said that already with the £20 she goes without food and her son cannot eat something nutritious. Gemma Widdowfield said that she would buy essentials on her credit card and just stack up the debt.

The right reverend Prelate talked about the need for structural change. We have a crisis of inequality in our society. £20 means the world to some people or a veal sweetbread starter to others. As the noble Lord, Lord Davies, just said, this involves not just individual households but whole communities. Citizens Advice assessed the community impact of this cut as the Government appear not to have done. It worked out that for each £1 of investment that the Government might put in their levelling-up fund, £1.80 was being taken from local economies targeted by the levelling-up fund, the poorest in our society.

We come back to food. We think about what people might be eating in Doncaster, Wigan or Merthyr Tydfil. If they are eating out at all, it might be spending £2 in the café for a pie and chips. They probably will not be eating out at all but shopping around in supermarkets to find the cheapest possible thing to put food into people’s mouths. The people dining at the Ritz and the Ivy are taking the food out of the mouths of the children who cannot eat now. Twenty pounds is not much, but taking it away as well is absolutely unconscionable.

Covid-19: Work-related Cases

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Monday 5th July 2021

(2 years, 9 months ago)

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Baroness Bennett of Manor Castle Portrait Baroness Bennett of Manor Castle (GP) [V]
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My Lords, following on from the questions of the noble Baronesses, Lady Janke and Lady Wilcox, will the Minister acknowledge that of 52,000 proactive site visits over Covid, only 12,000 were conducted by trained inspectors? This is less than a quarter: the rest were handled by outsourced contractors. Will she acknowledge that ventilation was not on the script of those outsourced contractors? Given what we know about aerosol transmission and our increasing understanding of the problem of ventilation, does she agree that this is yet another example of where outsourcing to less experienced, skilled and trained staff has really damaged the quality of service that people have received?

Baroness Stedman-Scott Portrait Baroness Stedman-Scott (Con)
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I ask the noble Baroness to allow me to go back to the department to talk about her outsourcing points. I would be very surprised if we outsourced to people who were not up to the job, but I will write to her.