Public Authorities (Fraud, Error and Recovery) Bill

Lord Verdirame Excerpts

Committee stage
Monday 16th June 2025 Grand Committee

How will the promise of human intervention be exercised at the stage at which bank accounts are interrogated? That is done by an algorithm and the computer. It is only at the subsequent stage, when cases are thrown up, that there will human intervention. That is wrong; it is an extension of the state’s powers in a way that is totally unwarranted in relation to the scale of the benefits achieved by the exercise.

[Lord Verdirame (Non-Afl)]

My Lords, I agree with many of the concerns that have been expressed in connection with this group, but I will say a few words specifically in support of Amendment 79B in the names of the noble Lord, Lord Vaux, and the noble Baroness, Lady Kramer. As it stands, paragraph 1(1) in new Schedule 3B affords a very broad discretion to the Secretary of State. It says that the Secretary of State may, for the named purposes,

“give a person of a type mentioned in paragraph 2 a notice … requiring the person to take the following steps”.

On its face, this is an unfettered discretion—or, rather, it is a discretion limited only by the purpose. Other than those purposes, the discretion does not, on its face, have a limit. The power that the Secretary of State has under this clause is very broad because, on receiving those notices, the banks or financial institutions will have to take those two steps. Perhaps later we will explore the step in connection with the eligibility indicators, which is potentially quite intrusive.

It seems to me that the language proposed in the amendment would identify a standard—reasonable satisfaction—that would have to govern the exercise of this discretion. In that respect, together with a number of other amendments also proposed by the noble Lord, Lord Vaux—but particularly in the context of this power—the amendment seems extremely sensible. I urge the Government to consider it and, in due course, accept it.

[Baroness Bennett of Manor Castle (GP)]

My Lords, I attached my name to the Clause 74 stand part notice tabled by the noble Baroness, Lady Kramer, and Amendment 80 tabled by the noble Lord, Lord Davies. The stand part notice is a simple solution, but the amendment of the noble Lord, Lord Davies, effectively, has the same impact, which is ensuring that you can investigate only when there is cause to investigate. I do not care which way it is done, but it is very clear—I associate myself with every word said by the noble Lord, Lord Davies of Brixton, here—that we are now at the sharp end of the Bill. As the noble Lord said and as I understand it, this is unprecedented in British law. This is going trawling; it is a fishing expedition and a mass intrusion. As the noble Lord said, quoting the DWP itself, it is about “‘persons unknown’ at scale”—that is an extremely telling phrase.

To put this in context, today the High Pay Centre put out its annual report on fat cat pay, which exposed what a hugely unequal society we have. It found that, on average, the top payees in organisations were getting 52 times as much as the median paid worker. The most extreme case of this that it found was the security and waste group Mitie, whose CEO was being paid 575 times the median salary of the workers. That is a comparison to the median but of course we know that many of those Mitie workers will be on the minimum wage or very near the minimum wage, and they will be in receipt of the benefits explicitly identified in the Bill. They will face their bank accounts being trawled through without their knowledge, while the CEO, with that lovely and enormously high pay level, does not face the same intrusion. This is a fundamental inequality in our society that is actively dangerous in terms of building the divisions within society.

The noble Lord, Lord Palmer, powerfully introduced the clause stand part notice, but I note his Amendment 89, which would ensure that the Bill may be used only in relation to the benefits listed in the Bill. I will not do the full Henry VIII story but, as is very obvious—it was made clear in the briefing I think we all received from the Justice organisation—with the Henry VIII powers, the Government can extend this to any other benefit. The one that immediately comes to mind, given how much it is in the headlines at the moment, is the personal independence payment—PIP—and the issues and the level of fear that already exist around that. I cannot remember the specific occasion, but I suspect that the Minister will have joined me, under the previous Government, in questioning Henry VIII clauses. This would shut the door on a Henry VIII clause, and it urgently needs to be done. I commend the noble Lord, Lord Palmer, for identifying that and putting the amendment down.

--- Later in debate ---

[Lord Vaux of Harrowden (CB)]

My Lords, Amendments 84 and 85 attempt to strengthen important safeguards around the use of information that is gained through an EVM. The Minister has quite rightly said that the scope of the information the banks can provide in response to an EVM is tightly limited. She is right, and that is a very significant improvement to the previous incarnation of the Bill. As currently framed, the only information that can be provided to the Secretary of State by the bank is specified details about the account, such as sort code and account number; specified details about the account holder, such as name and date of birth; and specified details about how the account meets the eligibility indicators. It is also clear in the Bill that transaction data or special category data may not be provided. So far, so good and, as I said, it is a great improvement.

But there is another important potential loophole here. Clause 72 gives the Secretary of State the power to require much more intrusive information if the Secretary of State

“has reasonable grounds to suspect that a person has committed, is committing or intends to commit a DWP offence”.

So, if the existence of an eligibility indicator alone would meet the threshold of “reasonable grounds to suspect”, then the tightly drawn restrictions on the data that banks can provide under an EVM become somewhat meaningless. It will just move on to the next phase almost automatically. We have had a lot of discussion around automation, and I agree with the noble Baroness, Lady Fox, that given the volumes of data that will be provided over time, it seems extremely likely that it will—in fact, it is extremely unlikely that it will not—be processed automatically by the DWP, which will choose which ones to investigate more deeply. We have heard about the human elements and will come on to those in the second amendment in this group. but the code of practice does not cover the transfer from EVM to Clause 72’s more intrusive data searching.

Nothing in the code of practice or the Bill would prevent this eligibility indicator being used as reasonable grounds to suspect and, therefore, the Clause 72 provision being triggered with no other safeguard. There may be many reasons why the existence of an eligibility indicator might be entirely innocent. The impact assessment and the noble Baroness have given the example of authorised disregards and genuine error—and genuine error on the part of both the individual and the department. So it seems that, before exercising the robust and intrusive powers under Clause 72, much more should be required, or at least more should be required, than just the existence of an eligibility indicator alone, and I stress “alone”. That is what Amendment 84 tries to achieve, and I think this is probably in line with what the noble Baroness intends, so I hope that this or something like it will be acceptable.

The second amendment, Amendment 85, deals with another critically important safeguard. In response to various concerns raised about the use of algorithms, algorithmic processing, the use of AI and so on, the noble Baroness has stated very clearly that information must be reviewed by a human person before action is taken, and a previous group discussed how bias and stereotyping can creep into automated systems—I will not repeat that. But again, the human element—the human review—does not appear anywhere in the Bill. There is a reference to human decision-making in paragraph 4.31 of the draft code of practice:

“No data source is perfect or infallible. That is why in fraud and error, a human will make any final decisions that affect benefit entitlement, and any indications of potential fraud or error will be looked at comprehensively”.


But this does not set out any level of seniority or qualification, and it covers only final decisions that affect benefit entitlements and not, for example, decisions to affect the intrusive investigative powers that Amendment 84 is looking at. More importantly, the code of conduct can be changed at will by the department; there is no parliamentary oversight or what have you.

As I have said before, I do not doubt the noble Baroness’s intentions in this respect, but the Bill will outlast her tenure and indeed her party’s tenure. Future Governments or Ministers may not have vulnerable people’s interests at heart in the same way that she does. Imagine a future Government applying a DOGE-style approach to this.

The requirement for any decision to be taken by a suitably qualified and senior human is such an important safeguard that I believe it must be in the Bill and not left to the whim of any future Government who might wish to simply automate the whole process—and they could do that: they just change the code of conduct. The issue is not about decisions that affect benefit entitlement alone; as I say, appropriate human review should cover also the use of the more intrusive powers under Clause 72, and the code of conduct does not cover that at all.

I am very happy to discuss the wording, but the principle of suitably qualified and senior human review before decisions are taken is, for me, one of the key safeguards. I hope the noble Baroness will be able to look sympathetically at this amendment, especially as all it does, I think, is to codify what she has consistently said will be the case. I beg to move.

[Lord Verdirame (Non-Afl)]

My Lords, I will be very brief. I very strongly support everything that the noble Lord, Lord Vaux, has said on these two amendments. They are some of the most important amendments that have been debated today because they go to a very fundamental principle. The power in Clause 72, with the new Section 109BZB, is quite significant, and we need to have limits to the exercise of this power in the Bill, both as regards the reasonable grounds—that is Amendment 84—and as regards the human decision-maker. I will not repeat the noble Lord’s reasons because I thought he put his case so compellingly, but I am very much in favour.

[Lord Palmer of Childs Hill (LD)]

My Lords, I am also pleased to welcome Amendments 84 and 85, tabled by the noble Lord, Lord Vaux of Harrowden, which serve to strengthen the safeguards within the Bill.

Amendment 84 would ensure that an authorised person must have more than just the existence of an eligibility indicator before embarking on more intrusive investigations. We believe this is a vital protection against overreach, ensuring that individuals are not subjected to unnecessary or disproportionate scrutiny based on limited evidence. Such a safeguard is entirely in keeping with my party’s principles of fairness and proportionality—that word again—and it will help to maintain public confidence in the system by ensuring that investigations are always grounded in robust evidence.

Amendment 85, which requires that information received following an eligibility verification notice is reviewed by an appropriately senior person before any changes to benefits or intrusive investigations are commenced, is equally welcome. This amendment introduces an important layer of oversight and accountability, ensuring that decisions with potentially significant consequences for individuals are not taken lightly or without proper consideration. By embedding these checks and balances into the Bill, we would be not only protecting the rights of claimants but upholding the integrity of our counterfraud efforts. I confirm other comments about how important these amendments are, and I hope that we can carry them forward to Report if need be.