Oral Answers to Questions

Sarah Newton Excerpts

Monday 15th October 2018 Commons Chamber

[Ruth Cadbury (Brentford and Isleworth) (Lab)]

4. What recent assessment she has made of the (a) accuracy and (b) efficiency of contracted-out health assessments for employment and support allowance and personal independence payment.

[The Minister for Disabled People, Health and Work (Sarah Newton)]

Let us not forget that behind every statistic is a person. That is why I focus on the claimant satisfaction survey data. Overall the customer satisfaction rate is positive, with 87% for PIP and over 90% for the work capability assessment in ESA. We continually look at how we can improve accuracy in our processes.

[Ruth Cadbury]

Many of my disabled constituents are contacting me about their assessments for PIP and ESA. Of just two who contacted me about their health assessments, I identified 14 failures of due process—for just two cases. Given that 65% of appeals completed on the initial fit-for-work decisions were overturned and that the courts have consistently struck out DWP assessment decisions, does the Secretary of State not think that the money spent on defending those cases would have been better spent supporting disabled people?

[Sarah Newton]

I thank the hon. Lady for bringing up those specific cases, and of course I would be happy to meet her to look into them. Actually, of all the millions of people who have been assessed for PIP, only 9% have appealed those decisions, and 4% have been upheld, mostly because at that point, more medical information is brought forward. One person’s mistake is one too many, and that is why we are constantly improving the process.

[Mary Robinson (Cheadle) (Con)]

Given that people with autism can become particularly distressed and anxious at the prospect of a face-to-face assessment, what more can be done to support those people and perhaps conduct the assessment without the face-to-face interview?

[Sarah Newton]

I thank my hon. Friend for her question. It is important that we put people at the centre of our processes and make sure that they work for everyone, irrespective of their impairments, and that is what we seek to do.

[Luciana Berger (Liverpool, Wavertree) (Lab/Co-op)]

My constituent David Gamble has a number of degenerative conditions that are so serious that he was granted higher-rate mobility DLA indefinitely, but when it came to his PIP assessment he was given a score of zero. It has been 18 months since then, his appeal has been adjourned three times through no fault of his own and still the DWP has not even applied for his full medical records. Will the Minister intervene to ensure that he can have a proper decision?

[Sarah Newton]

Something clearly has gone terribly wrong in that situation and of course I would be delighted to meet the hon. Lady.

[Marsha De Cordova (Battersea) (Lab)]

NHS survey data show that, under the Conservatives, 43% of those in receipt of ESA have attempted suicide. Leading academics, disabled people’s organisations and clinicians have raised concerns that the work capability assessment is causing a mental health crisis. The WCA is not fit for the 21st century—it is outdated and is causing preventable harm—so I ask the Minister: is it not time that the Government scrap the WCA that is pushing so many people to suicide?

[Sarah Newton]

First, I remind the hon. Lady that it was the Labour party in 2008 that introduced the work capability assessment. Ever since then, we have been using independent advice to reform the work capability assessment.

[Marsha De Cordova]

It is shocking.

[Sarah Newton]

What is absolutely shocking is to misuse—[Interruption.]

[Mr Speaker]

Order. I apologise for barking at the hon. Member for Battersea (Marsha De Cordova). She has asked her question with considerable force and eloquence, but the Minister is entitled to reply. It is not for the Chair to take sides in these matters, but I do want to say that the Minister is unfailingly courteous and she must be treated with courtesy, whatever people think of the answer. The Minister must be heard.

[Sarah Newton]

Especially on such an incredibly sensitive subject as people wanting to take their own life. Our chief medical officer, Professor Gina Radford, has made it absolutely clear that the NHS data shows there is no causal link between applying for benefits and people tragically taking their lives.

[Luke Pollard (Plymouth, Sutton and Devonport) (Lab/Co-op)]

5. What assessment she has made of the effect on the public purse of the five-week wait to transition to universal credit.

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[Andrew Jones (Harrogate and Knaresborough) (Con)]

11. What steps the Government are taking to help people with disabilities into work.

[The Minister for Disabled People, Health and Work (Sarah Newton)]

We support disabled people into work through a wide range of initiatives, including our £500 million Work and Health programme and the £330 million personal support package, and Access to Work supported over 25,000 people last year. I had meetings all through the summer with our Work and Health Programme providers, including Reed in Partnership in Yorkshire, and I saw fantastic work being done to take a health and wellbeing approach to enable people back into work.

[Andrew Jones]

Many employers have signed up to the Disability Confident scheme—as I have—to ensure that disabled people have the opportunity to achieve their ambitions and employers can choose from a wider selection of talent available. I am now encouraging businesses in Harrogate and Knaresborough to sign up. Will the Minister join me in encouraging employers right across our country to sign up to this impressive initiative?

[Sarah Newton]

I thank my hon. Friend for his question and for his fantastic leadership in his constituency. I am delighted to say that hundreds of employers are signing up every week to the Disability Confident scheme, with more than 8,300 having signed up in total, including well over 800 in his own constituency. Many Members have taken up the community challenge, and it is not too late for those who have not participated. I encourage everyone to help people to sign up to be disability confident.

[Lucy Powell (Manchester Central) (Lab/Co-op)]

rose—

[Lucy Powell]

Thank you very much, Mr Speaker, but I am afraid that I am not smiling about the Minister’s replies, because they are so far detached from the reality that many of us are seeing on the frontline. She will know that those facing a change in circumstance are not protected by the transitional protections. This is affecting dozens of disabled constituents of mine, such as Dean, who has lost £300 a month, having lost his disabled premium going from tax credits to universal credit, and Erica, who has now built up £5,000 of overpayments due to the same thing. The principles of universal credit are now in tatters—it is not helping people to work. When will the Government review this?

[Sarah Newton]

I am afraid that the hon. Lady is completely wrong. We have put in place transitional protection for people on the severe disability premium; under our new regulations, that protection is now there.

[David Warburton (Somerton and Frome) (Con)]

12. What steps the Government have taken to enable industry to deliver the pensions dashboard.

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[Lloyd Russell-Moyle (Brighton, Kemptown) (Lab/Co-op)]

T6. I had a constituent with severe learning impairment who, being unable to read the letters she received about the transition to PIP, had her DLA payments suspended. How can the Secretary of State justify a managed migration for disabled people when the Government cannot even get the basics right of communicating with people?

[The Minister for Disabled People, Health and Work (Sarah Newton)]

I advise the hon. Gentleman’s constituents to use the telephone service or for one of their friends or family members to call up, because it is absolutely essential that people who have any sort of disability that prevents them from accessing their benefit have those barriers overcome: so pick up the phone and the support will be available.

[Andrew Bowie (West Aberdeenshire and Kincardine) (Con)]

T9. How many people in West Aberdeenshire and Kincardine have benefited from automatic enrolment thus far?

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[Philip Davies (Shipley) (Con)]

I recently hosted a Disability Confident event in Baildon in my constituency. As somebody who employs somebody with multiple disabilities, I know that many workforces are losing out on a huge pool of talent. May I therefore urge the Minister to advertise the benefits of Access to Work more widely so we can get even more disabled people into work?

[Sarah Newton]

I congratulate my hon. Friend on his personal leadership in his constituency and for employing a disabled person and drawing on all the talents that our nation has to offer. Access to Work is a fantastic scheme helping record numbers of people and we will continue to do everything we can to make sure disabled people can work.

[Grahame Morris (Easington) (Lab)]

My constituent Paul is agoraphobic and has a personality disorder, heart damage and a history of self-harm. After a tribunal accepted that he could not attend an assessment centre, the centre for health and disability assessment has blocked his employment and support allowance and universal credit by refusing him a home assessment. Will the Minister apply some common sense and overrule the decision?

[Sarah Newton]

The hon. Gentleman raises a serious point. Home assessments are of course an important part of our processes. I am very disappointed to hear about that case, which I will be happy to look into.

[Bill Grant (Ayr, Carrick and Cumnock) (Con)]

I commend the staff at Ayr jobcentre, who recently hosted a successful employment fair at which we discussed the value of flexibility in the universal credit system in helping vulnerable claimants back into work. Will my right hon. Friend consider what further support might be useful to jobcentres in hosting future employment fairs across the United Kingdom?

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[Kirstene Hair (Angus) (Con)]

On Friday, I am hosting Angus’s first Disability Confident event in Forfar. Will my hon. Friend join me in celebrating employers who are taking part to learn how they can benefit from the untapped potential of those living with disabilities in our communities?

[Sarah Newton]

My hon. Friend is an absolute champion for all her constituents, but particularly those with disabilities and health conditions who want to work. I really welcome her setting up of this jobs fair in her constituency on Friday and encourage as many local people as possible to sign up to Disability Confident.

[Chris Elmore (Ogmore) (Lab)]

One of the concerns being expressed by constituents about the universal credit roll-out is literacy levels and people’s unwillingness and fear about being able to complete forms. Given that universal credit is to be fully rolled out in my constituency in December, what assurance can the Minister give me that those with poor literacy levels with receive the support they need to get the benefits that they need and deserve?