Oral Answers to Questions

Paul Maynard Excerpts

Thursday 19th October 2017 Commons Chamber

[Henry Smith (Crawley) (Con)]

8. What steps his Department is taking to accelerate the availability of smart ticketing on the rail network.

[The Parliamentary Under-Secretary of State for Transport (Paul Maynard)]

We are investing some £80 million through our smart ticketing on national rail programme, so that all passengers have a paperless option for their journey by the end of 2018. We are also working to facilitate a rail industry pilot of smartcards on mobile phones, as well as rolling out pay-as-you-go ticketing across the hon. Gentleman’s franchise.

[Henry Smith]

I welcome Southern railway’s plans to introduce smart ticketing across its network. I have also put in a request for the Oyster system to extend south of Gatwick airport to Three Bridges and Crawley stations. However, will my hon. Friend please speak urgently with GTR, the parent company of Southern, as their new ticket machines at many stations, including Three Bridges, have been malfunctioning, causing passengers significant disruption and queues? That situation needs to be resolved.

[Paul Maynard]

I am grateful for that comment. Ticket vending machines, which are meant to be among the most straightforward of equipment on our railways, seem to cause more problems than any other type of equipment. I understand that Govia Thameslink Railway is due to visit every ticket machine over the coming fortnight to make sure that the software is updated and that the machine functions properly, although I share my hon. Friend’s concern and will be meeting the supply chain in due course to emphasise the importance of getting this right.

[Kate Green (Stretford and Urmston) (Lab)]

I welcome progress on smart ticketing, and also plans for new ticket machines on the station platforms in my constituency, but the Northern Rail service through my constituency has been absolutely abysmal in recent weeks. May I echo the question that my hon. Friend the Member for Dewsbury (Paula Sherriff) asked? What is being done to hold train operating companies to account when trains are overcrowded and short of carriages, and when there are cancellations and delays and people cannot even get to work on time?

[Paul Maynard]

I share the concern. We have continuous contact with the train operating companies at an official and a ministerial level—I frequently meet them. Where there are sustained examples of poor performance, they are escalated to what is called the national taskforce, where the train operating company must present to the wider industry what measures it is taking to reverse poor performance, and I will then meet that train operating company. I recognise the concerns around Northern. My primary concern at this stage is to ensure that new infrastructure is opened around the Greater Manchester area so that Northern can operate new rolling stock to replace the appalling Pacers, and introduce the new services that the Ordsall Chord, in particular, will enable.

[Nigel Mills (Amber Valley) (Con)]

Can the Minister require train operators to allow passengers who start their journey at a station that has no ticket facilities to use a print-at-home ticket, so that passengers at Langley Mill station in my constituency can actually use the cheaper advance tickets that they currently cannot?

[Paul Maynard]

I think that is a perfectly fair observation. We are seeking to ensure that when technology enables new forms of ticketing to be introduced, we move on that as far as possible. That includes paperless ticketing. It also includes work on barcode ticketing, which can be displayed on mobile phones. We have to do much better at ensuring that people may choose the ticket mode that works best for them.

[Dr David Drew (Stroud) (Lab/Co-op)]

I welcome what the Minister says about smart ticketing, but in advance of that, might he have a word with the rail authorities about how many tickets they send out? When someone pre-books, they get between eight and 10 tickets. Surely it is not beyond the wit and wisdom of the rail companies to put that information on one ticket. I hate to think how many forests we cut down for one rail journey.

[Paul Maynard]

I think that the rail authorities have already heard what the hon. Gentleman has said. I have noticed that I now get my seat reservation and my ticket on the same piece of paper, instead of on five. As we move towards more forms of paperless ticketing, we should have no pieces of paper at all unless we want them.

[Rachael Maskell (York Central) (Lab/Co-op)]

We were told £45 million, but the cost was £96 million. We were told 11 train operators co-ordinated, but it was just five working separately. We were told all passengers, but it was just season ticket holders, and full season ticket holders at that. Only 8% of those now eligible are using the system, with its scope cut, and it being overspent and massively overtime—and then the Government handed the problem back to the train operators. From this example in the south-east, can we really have confidence that the Government can deliver smart ticketing?

[Paul Maynard]

There is quite a straightforward reason why we can have confidence about the future, and it is largely because the south-east flexible ticketing programme did not just deliver smart ticketing across the south-east, which many passengers are now using, but put in place the architecture and computer systems that will enable smart ticketing on national rail to be a success.

[Rachael Maskell]

Well, it was a pretty damning report from the National Audit Office. Yet again we have a Government unable to deliver on the railways and on something as simple as smart ticketing. Labour will be at the cutting edge of rail tech, while this Government still expect people to book separate tickets from separate operators—one national chaos under the Tories, one national public service with Labour. How much longer will the Government champion fragmented ticketing on a fragmented railway?

[Paul Maynard]

I always get rather frustrated when people have had an answer but paid no attention to what I said—but there we go. The report from the National Audit Office was important. It contained a number of lessons, which we took on board when setting out the national smart ticketing programme. Technology is changing rapidly. We have to make sure that the schemes we put in place now meet what technology can do in a year’s time, or two or three years’ time. We will be moving fast with tickets, and tickets will be unbelievably advanced by the time the Labour party ever gets back into power.

[Luke Hall (Thornbury and Yate) (Con)]

9. What steps his Department is taking to reduce congestion on the strategic road network.

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[Stephen Hammond (Wimbledon) (Con)]

10. What plans he has to issue safeguarding directions for the unsafeguarded sections of the Crossrail 2 route.

[The Parliamentary Under-Secretary of State for Transport (Paul Maynard)]

A thorough analysis of the Crossrail 2 business case is being carried out by the Department to ensure it is a robust scheme, as is undertaken for all transport scheme proposals. Once this analysis has been completed, the Secretary of State will be in a position to outline the next steps on Crossrail 2, which will include any discussions and decisions on future plans for updating the current safeguarding directions.

[Stephen Hammond]

I listened carefully to the Minister’s answer. However, the delay to Crossrail 2 is causing real anxiety to constituents in Wimbledon and across south London and causing investment decisions to be delayed. Will he urge the Mayor to get on with the funding proposals so that the Department can make a decision one way or the other?

[Paul Maynard]

As Members have heard this morning, we have regular meetings with the Mayor. I assure my hon. Friend that one of the most common topics for discussion is how to ensure that Crossrail 2 is both affordable and fair to the taxpayer. It is really important that we do not unduly raise public expectations or, indeed, provoke undue concerns in relation to Crossrail 2 ahead of developing a fair, sustainable and deliverable funding plan.

[Ian Mearns (Gateshead) (Lab)]

11. When his Department plans to make a decision on the mechanism for the Tyne and Wear metro to receive funding to replace and renew its rolling stock.

[The Parliamentary Under-Secretary of State for Transport (Paul Maynard)]

The Department accepts the need to replace the Nexus fleet and is actively discussing the most appropriate method of funding this vital work with Nexus and the Treasury.

[Ian Mearns]

The metro system’s rail stock is more than 40 years old, and I am afraid to say that it is failing on a daily basis, causing delays for its 40 million users each year. On 17 July, nine of my right hon. and hon. Friends representing the Tyne and Wear area and I wrote to the Secretary of State about this issue. We again wrote to him on 12 September asking for at least an acknowledgement of our concerns. It may surprise you, Mr Speaker, to hear that we have not yet had an acknowledgment, never mind a reply. My patience is wearing a little thin on this. The people of Tyne and Wear deserve much better from this Government, even though they have no MPs in the area.

[Paul Maynard]

I am always disappointed when I hear that we do not achieve what we should in our correspondence. I am sorry that the hon. Gentleman has not had an acknowledgement; we will draft one immediately today. I assure him that I personally understand the importance of the metro system to the people of the north-east. We understand the need to replace these ageing carriages, and we are keen to ensure that we make a decision as soon as possible.

[Chi Onwurah (Newcastle upon Tyne Central) (Lab)]

Transport spend in the north-east is only £220 per head, compared with £2,000 per head in London, and the effect of that can be felt every single day on the Tyne and Wear metro. Will the Minister commit that the investment will be publicly funded, not coming from some financially engineered private finance initiative scheme, so that the public benefits of a decent transport system can be publicly controlled?

[Paul Maynard]

We continue to work closely with the Treasury to make sure that we get the right funding package to deliver these carriages, which I know the network needs. In response to the hon. Lady’s concern about levels of investment in her region, I point out that we are finally completing the motorway to the north-east that Labour never built in 13 years.

[Faisal Rashid (Warrington South) (Lab)]

13. What assessment he has made of the potential merits of removing tolls on bridges.

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[Mr Peter Bone (Wellingborough) (Con)]

T2. The excellent Rail Minister is drawing up a new franchise for east midlands railways, which will improve the service. Will he be able to publish an indicative timetable, so that my constituents can see how their rail service will improve?

[The Parliamentary Under-Secretary of State for Transport (Paul Maynard)]

I was more than happy to meet a cross-party delegation of Northamptonshire and Bedfordshire MPs this week to discuss this very issue. We have located the information that my hon. Friend desires, and I will place it in the Library and write to him.

[Holly Lynch (Halifax) (Lab)]

T8. If High Speed 3 connected Leeds and Manchester via the Calder Valley line, that would be an absolute game changer for my part of the world. Given that the Secretary of State was keen to spend time in my constituency during the general election campaign talking about how important rail was to the area, will he update the House on whether and when that connection could become a reality?

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[Ms Esther McVey (Tatton) (Con)]

T7. Can the Minister provide an update on the progress of the mid-Cheshire rail line?

[Paul Maynard]

I certainly can. I was pleased to meet both my right hon. Friend and the mid-Cheshire rail line promotion group in her constituency back in August. Since then, we have been liaising with Transport for the North. She will be aware that one of its key strategic corridors is the Wales and the west stretch in the north-west. It is looking at how the mid-Cheshire rail line scheme fits into its strategic proposals, and I hope to hear more in due course.

[Norman Lamb (North Norfolk) (LD)]

To return to community transport operators, many are concerned, including North Norfolk community transport, that the new ruling will push it under, with the loss of absolutely vital rural community transport links. What is the Minister doing to ensure that that does not happen? What is the timescale for the consultation? When will it actually come in, because the uncertainty is very dangerous?

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[Kevin Foster (Torbay) (Con)]

I know that the Rail Minister will share my excitement at the prospect of the first new station in the bay since world war two at Edginswell. Will he agree to meet me and the local council to see how we can take this forward and what the prospects might be for new stations funding?

[Paul Maynard]

I am aware that it was one of the unsuccessful bidders in the most recent round of the new stations fund. We make a point of giving positive feedback whenever we can to help make sure that future bids have the maximum chance of success, so I am more than happy to meet my hon. Friend and his council to discuss how we can maximise the opportunities.