Oral Answers to Questions

Nigel Mills Excerpts

Thursday 19th October 2017 Commons Chamber

[Paul Maynard]

I share the concern. We have continuous contact with the train operating companies at an official and a ministerial level—I frequently meet them. Where there are sustained examples of poor performance, they are escalated to what is called the national taskforce, where the train operating company must present to the wider industry what measures it is taking to reverse poor performance, and I will then meet that train operating company. I recognise the concerns around Northern. My primary concern at this stage is to ensure that new infrastructure is opened around the Greater Manchester area so that Northern can operate new rolling stock to replace the appalling Pacers, and introduce the new services that the Ordsall Chord, in particular, will enable.

[Nigel Mills (Amber Valley) (Con)]

Can the Minister require train operators to allow passengers who start their journey at a station that has no ticket facilities to use a print-at-home ticket, so that passengers at Langley Mill station in my constituency can actually use the cheaper advance tickets that they currently cannot?

[Paul Maynard]

I think that is a perfectly fair observation. We are seeking to ensure that when technology enables new forms of ticketing to be introduced, we move on that as far as possible. That includes paperless ticketing. It also includes work on barcode ticketing, which can be displayed on mobile phones. We have to do much better at ensuring that people may choose the ticket mode that works best for them.