Armed Forces Covenant

Nia Griffith Excerpts

Thursday 22nd November 2018 Commons Chamber

[Nia Griffith (Llanelli) (Lab)]

The armed forces covenant represents the solemn and enduring commitment that we owe to members of the armed forces community. Those who serve our country make so many sacrifices in defence of the UK and our interests, and they rightly deserve respect, support and fair treatment both during and after their service, along with their families at home.

The sacrifice made by our servicemen and women has of course been at the forefront of our minds recently, with the Remembrance commemorations and the centenary of the armistice. However, the covenant reminds us that the debt that we owe to the armed forces community is not for a particular day or week, but runs the whole year round. Labour Members fully support the covenant and the important guarantees that underlie it, and we supported its becoming law in 2011; but, of course, simply writing it into a statute is not enough. What matters is whether it is making a difference on the ground. Are our veterans actually receiving that special consideration when accessing healthcare? Do the children of personnel really experience no disadvantage when it comes to their schooling? On that count, a lot more needs to be done, and I want to touch on some of that this afternoon.

Let me begin with healthcare. I welcome some of the steps that have been taken in recent years to try to improve awareness of what the covenant requires of health professionals. The Welsh Government recently issued guidance to all health boards on veterans’ priority healthcare, and knowledge of the covenant now forms part of the membership exam for the Royal College of General Practitioners. However, the Royal British Legion has expressed concern about a lack of awareness and understanding of the policy of priority treatment, as well as an inability to measure implementation and a lack of clarity about the Government’s interpretation of the policy, and the Defence Committee has noted confusion over how the principle of priority treatment should be implemented among both clinicians and veterans. I should be grateful if the Minister would tell us what more is being done to improve understanding of this important guarantee.

When it comes to mental health, the picture for personnel, veterans and families is worrying. The latest families continuous attitude survey has found that four in 20 of the families who sought mental health treatment experienced difficulties or were unable to access treatment, and we know that that is sadly true among the population at large. Our mental health services have never been under more pressure. Funding for mental health services in England has been cut by over 8% since 2010, and the number of mental health nurses has fallen by 6,600. The Defence Committee has also found that

“it is still taking too long for veterans to access treatment when they need it”.

As was mentioned during last week’s debate on the veterans strategy, it is important to be clear that rates of mental illness among personnel and veterans are generally no higher than those among the population at large. However, support must be available to those who need it, and it must be delivered quickly and effectively.

[Nick Smith (Blaenau Gwent) (Lab)]

Local authorities are key to this topic, as they are responsible for housing and social services. Does my hon. Friend agree that they must be 100% behind it in the future, so that our servicemen and women are given the best possible support?

[Nia Griffith]

I absolutely agree that we want the full support of all our local authorities, and our health boards, but I must put on record again that they have experienced very severe cuts under this Government. That is an issue, particularly when we are trying to develop new initiatives and make progress.

We know that the requirements of service life do not just affect personnel. They can also have an impact on families, including children. We do not always recognise just how difficult and stressful being the spouse or partner of a member of the armed forces can be, given the loneliness, the upheaval of moving house frequently and trying to get the children settled, and so on. I congratulate the women behind Forces Wives Challenge, whom I met yesterday and who are raising awareness of the problems. Early next year, some of them are going to Chile to climb the highest volcano in the world, Ojos del Salado. Just as important, however, is the fact that they are working with partners and wives across the country using challenges—in their words, “enabling ordinary women to do extraordinary things”—to bring women together, foster a sense of community, and help women to deal with issues such as loneliness.

One particular challenge arises when service families have to move, which can have a knock-on effect on schooling. I welcome the changes in the common transfer file—for instance, the inclusion of more contextual information. That should ultimately help children with the process of moving schools, but it is clear that some issues remain. In its comments on this year’s covenant report, the families federations identify a “distinct spike” in the number of school admissions issues raised with them over the past year, and say that recent surveys show that

“finding school places is a key source of anxiety for Service families.”

Some local authorities are clearly taking a proactive approach to dealing with the problem. For example, Rhondda Cynon Taf council employs a dedicated forces education officer, who is himself a former soldier and a serving reservist, to work closely with forces families and schools to ensure that the children of personnel are properly supported.

Of course, as the families federations themselves point out, schools continue to be challenged by funding constraints—despite the Chancellor’s promise of cash to cover “little extras”—but I should be grateful if the Minister would tell us what work his Department is doing now to ensure further improvements in time for next year’s report.

We know that the quality of housing for personnel and their families is a matter of real concern. Members will be familiar with the appalling service provided by the contractor CarillionAmey. Many of us have heard at first hand from personnel and families about unacceptable delays to repairs and the poor quality of maintenance. I myself have met representatives of Amey, which has taken over the contract following the collapse of Carillion earlier this year. They assured me—as, no doubt, they have assured the Minister—that they are working hard to improve the service because they recognise that things have simply not been working well enough, but the fact is that there is a very long way to go. The latest families continuous attitude survey found that barely a third of families are satisfied with the response to requests for maintenance and repair work.

[Alex Sobel (Leeds North West) (Lab/Co-op)]

Does my hon. Friend agree that it is the use of the private sector that has created this crisis in the maintenance of armed forces housing?

[Nia Griffith]

My hon. Friend makes a good point. There is the issue of privatising services, but there is also a need to watch what those contractors are doing and keep an eye on whether the service providers are actually providing the service. That is the challenge to the Minister; this is a real issue in the defence sector at the moment. Unfortunately, only three in 10 families are satisfied with the quality of that work, which is the lowest level for at least eight years.

However, the use of a private contractor to deliver maintenance services cannot absolve the Government of their responsibility for overseeing—or failing to oversee—the contract properly. Indeed, the Defence Committee has concluded that the record of the MOD and the Defence Infrastructure Organisation in managing service accommodation has been “lamentable”.

Looking to the future, the MOD is currently in the process of taking bids for the four regional facilities management contracts, with a decision expected in February. Will the Minister set out how the Department will ensure that whoever takes over the running of MOD housing will be held to the highest standards? What assurances are being sought and what penalties will be in place to deter poor performance?

The Department is also still working on the future accommodation model. That causes concern to those living in service family accommodation, with the families federations recording confusion, anxiety and uncertainty over the past two years. I have said many times that the Opposition do not want to see personnel being forced into the private rented sector, with all the additional costs and insecurity that could result, but can the Minister at least provide some certainty to families about when they will learn more about what is being planned?

One of the most worrying trends that we have witnessed over the past few years is the fall in morale of serving personnel and the perception that the overall offer to those who serve is declining. Morale has fallen steadily since 2010 across both officer and other ranks, and, very worryingly, the proportion of Royal Marines who rate their service morale as high has more than halved in the last two years alone.

[James Heappey]

The 2010 data coincide with an end to the most regular and intense operations, and it is indeed a perversity of the mindset of those of us who have served that we are happiest when we have some combat operations to go away on, so I cannot help but feel that the dip in morale since is a consequence of that, as well as other factors that I am sure the hon. Lady is about to mention in her speech.

[Nia Griffith]

I thank the hon. Gentleman for that valid point.

The number of training exercises that have been cancelled will not have helped matters, nor will the months of leaked reports on plans to cut the Marines as part of the modernising defence programme. The state of morale should concern us all, so I would be grateful if the Minister set out what he feels is behind this worrying fall, and more importantly, what he plans to do about it, because low morale will only compound the problems that we are already experiencing with retention in the forces. Personnel numbers are down across each of the services compared with last year.

Satisfaction with pay and pensions is the lowest ever recorded, and while I am of course pleased that the Government have finally agreed to lift the pay cap, this alone will not make up for seven years of below-inflation rises, and of course the Treasury has refused to provide the money centrally, meaning that we are likely to see yet more defence cuts.

As we had a debate on veterans last week, I will keep my comments on specific veterans issues brief, but I want to raise with the Minister my very considerable concerns about further privatisation of the veterans service. Members from across the House have talked about Capita’s abject failure to deliver the recruitment contract and Ministers’ seeming unwillingness to sack the company, so would the Minister kindly explain to the House why, given the problems with other contracts, his Department now proposes to hand over yet more services, including the armed forces compensation scheme, the war pension scheme, the Veterans Welfare Service and the Medal Office, to private contractors, who inevitably will be tempted to put profit before serving our veterans? And Members do not need me to tell them who one of the bidders is in this case. Will the Minister put a stop to this now, and have a complete rethink?

[James Heappey]

As a former adjutant, I agree very much that the best recruiters are serving military personnel and I think that the old-fashioned recruiting sergeant does that much better than a civilian, but that model of recruitment meant lots of people being appropriated from regimental duty to go off and recruit, causing all sorts of tensions when we were trying to fill our order of battle within a unit. So while I understand the hon. Lady’s point, the MOD needed to make a difficult decision between operational effectiveness and the recruiting operation.

[Nia Griffith]

I thank the hon. Gentleman for his intervention, but I am asking why we are privatising more services, including the particular ones I mentioned. I would like the Minister to explain why the Government are not considering putting a stop to this and having a complete rethink.

At the heart of all these issues is the need to ensure that the promises made in the covenant are being effectively delivered in a way that benefits the forces community— regulars, reservists, veterans and families.

[Jim Shannon (Strangford) (DUP)]

Does the hon. Lady recognise that there is a disproportionate number of veterans in Northern Ireland—not just those, like the Minister, who served in Operation Banner, but those who served in other sectors? Does the hon. Lady feel—as I, other Northern Ireland Members, and, I suspect, the Minister, feel—that there is a need for more proportionate funding for veterans in Northern Ireland because of the large scale of service that there has been? In terms of looking after people, the service of those from Northern Ireland needs particular attention.

[Nia Griffith]

I thank the hon. Gentleman for making a valid point, and we are very grateful to all those from Northern Ireland who have served our forces so well.

Local authorities are responsible for many of the services that fulfil the covenant’s guarantees, yet they have borne the brunt of much of the Government’s austerity programme. Many councils are doing their very best, despite devastating budget cuts from central Government, and I pay tribute to the armed forces champions who do so much in councils up and down the country to promote the armed forces covenant—and look forward to welcoming some of our Labour champions to Parliament on Monday. However, as the Minister has said,

“we know there is much more still to be achieved, particularly in ensuring consistency of outcomes”,

and I think that there is a discussion to be had on whether some aspects of the covenant should be formalised as statutory duties to ensure that they are being delivered properly, because ultimately what matters are not the warm words of politicians, but the real-life experience of our forces community, who do so much for us all and who deserve the very best.

[Wayne David (Caerphilly) (Lab)]

On a point of order, Mr Deputy Speaker. We have been informed that the Prime Minister is to make a statement to this House at 3 o’clock. However, I understand that the Prime Minister has already spoken to the press outside No. 10 Downing Street. I consider that to be a gross discourtesy to this House.

Secondly, I understand that an agreement has been reached between the Prime Minister and the European Union on a draft declaration. I would have thought that that draft declaration would be available to this House, but as of 10 minutes ago it is not available in the Table Office. Will you ensure, Mr Deputy Speaker, that that draft declaration is made available well before the Prime Minister gets to her feet at 3 o’clock?