Universal Credit

Neil Gray Excerpts
Wednesday 17th October 2018

(5 years, 6 months ago)

Commons Chamber
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Neil Gray Portrait Neil Gray (Airdrie and Shotts) (SNP)
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Mr Speaker, I will of course endeavour quickly to get through what I have to say in the protected time I have been given.

I very much thank the Labour party for using some of its Opposition day time to bring the subject of universal credit back to the House. We will support the motion this afternoon. However, for maximum pressure to be exerted on the Chancellor ahead of the Budget, we are calling on Labour and Tory Back-Bench MPs to work with us to make the case for the investment in universal credit that is desperately needed to make it work. The papers called for in the motion are required to be published fully to inform the political and civic debate in the country ahead of the Budget. We know what the expert groups are telling us. I imagine they are telling UK Ministers, too, so to what extent are they being listened to?

In some ways, we have the wrong Minister sitting on the Treasury Bench this afternoon. The Secretary of State for Work and Pensions has suggested that she has already made the case to the Chancellor for further investment in universal credit. We do not know how much she has asked for and for what purpose she wants those cuts reversed, but that is now for the Chancellor. Universal credit is already causing misery to millions. The Chancellor should be here to hear that, not just the Secretary of State.

There has been much rumour over recent days about what the UK Government’s plan for universal credit is, with some reports suggesting a delay to the roll-out until 2023. The Minister for Employment said yesterday that he does not comment on rumour, but when I asked him to circumvent that rumour by detailing the plans in the House, he came back with the same “flat-earth rhetoric” that was described by the BBC’s Michael Buchanan as his experience of talking to UK Ministers about universal credit.

Angela Eagle Portrait Ms Angela Eagle
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Does the hon. Gentleman share my puzzlement at the experience of those of us in our constituencies where we have had universal credit rolled out and we have seen increases in food bank usage—in my own area, of 34%, which is 30 tonnes of extra food—and does he share my worry that the Government do not seem to understand that this demonstrates there is a real problem with this benefit?

Neil Gray Portrait Neil Gray
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I absolutely take what the hon. Lady has said, and I think she is absolutely right. At the weekend, the UK Health Secretary claimed that he had not received any correspondence on universal credit, only—three hours later—for the Mirror’s Dan Bloom to prove that was inaccurate as he had received an email from a constituent in West Suffolk just three days earlier. I will take with a lorry load of salt Conservative Members saying that they have had no problems with universal credit in their areas.

Let us be clear: even if the rumours are true, just delaying the roll-out will do nothing to sort out the problems people are facing with universal credit right now, such as in Airdrie and Shotts; it will only delay the inevitable for others. It will not solve the misery that is soon to be thrust on people in Aberdeen, Edinburgh and Glasgow. The only way to sort out those problems is by accepting that a significant investment needs to be made in universal credit at the Budget so that radical change can follow.

The biggest problem with universal credit is that, for years, it has been an all-consuming cash cow for Treasury cuts to social security. George Osborne’s 2015 Budget and the subsequent Welfare Reform and Work Act 2016 cut universal credit to ribbons. Everyone’s memory of the Budget in 2015 was George Osborne’s U-turn on tax credits, but as we and others warned then, that U-turn did not cover universal credit and the cuts were engrained but to be seen another day. For the many Tory MPs who thought George Osborne’s U-turn was enough, that day of reckoning is soon to arrive.

Lord Field of Birkenhead Portrait Frank Field
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Before the hon. Gentleman finishes his speech, will he address the question that I wanted to ask the Secretary of State during her contribution: can we not have the roll-out until all these difficulties have been dealt with, so that we can safely ensure that each and every one of our constituents will not be messed around in the terrible way so many of them have been?

Neil Gray Portrait Neil Gray
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The right hon. Gentleman will of course know that that has been SNP policy for some years, and I hope the Minister will be listening.

Angela Crawley Portrait Angela Crawley (Lanark and Hamilton East) (SNP)
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This week, South Lanarkshire Council informed employees that they could lose their universal credit over the Christmas period simply because they are paid four-weekly. Does my hon. Friend agree that this is yet another example of the shambles around universal credit, and will he urge the Secretary of State to do everything in her power to ensure that low-paid staff at South Lanarkshire Council are not penalised this Christmas?

Neil Gray Portrait Neil Gray
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I absolutely agree with my hon. Friend. She is absolutely right, and I will be coming on to that point later in my speech.

Stewart Hosie Portrait Stewart Hosie (Dundee East) (SNP)
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Will my hon. Friend give way?

Neil Gray Portrait Neil Gray
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For the last time, I will give way.

Stewart Hosie Portrait Stewart Hosie
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My hon. Friend is making a very good speech. I am advised by one of my housing associations that every tenant—every single one—who has been moved on to universal credit so far has either gone into rent arrears or has seen their rent arrears rise. May I urge my hon. Friend to continue to press not simply for more money for universal credit, but for a complete halt to the roll-out and a complete redesign of the system?

Neil Gray Portrait Neil Gray
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I agree with my hon. Friend, and as a result, he may enjoy the conclusion of my speech.

Tommy Sheppard Portrait Tommy Sheppard (Edinburgh East) (SNP)
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Will my hon. Friend give way?

Neil Gray Portrait Neil Gray
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I will give again later, but I will make some progress now.

When universal credit is thrust on people, it is catastrophic. The Secretary of State said as much last week. For many people on universal credit, incomes will fall by £2,400 a year, which is £200 a month or £50 per week. The Child Poverty Action Group estimates that taking all working age social security cuts together since 2010, they reach £37 billion. The benefit freeze is the single biggest cut, as support has failed to match rent or inflation rises for years. Over the decade, this will cost the poorest 10% of households over 10% of their income, and by far the worst hit are families with children and particularly those with more than two children.

Some 500,000 disabled people have lost £30 per week from the ESA work-related activity component cut, while 100,000 disabled children and 230,000 severely disabled adults will also have their money cut via universal credit. Bringing that together, the CPAG estimates that a single parent with a disabled child is set to lose £10,000 from tax and benefit reforms this decade. That should bring shame on every single Government Member. We cannot sit back and allow that to continue; we have to act for proper change. This does not need tinkering at the edges, but fundamental reform.

Mhairi Black Portrait Mhairi Black (Paisley and Renfrewshire South) (SNP)
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Talking about the incredible losses under this policy, is it not tremendous that the Scottish Government are continually being asked by the UK Government to mitigate the policies and mistakes this UK Government have made and that Scotland never even voted for?

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Neil Gray Portrait Neil Gray
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As ever, my hon. Friend is absolutely right. The Scottish Government have already spent £400 million mitigating the Tory mess on social security. We have used flexibilities on universal credit to make the system better, but we cannot be expected to fill the gaps forever; the change has to happen at source.

Chris Philp Portrait Chris Philp
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Is the hon. Gentleman aware that total spending on benefits relating to disabled people stands at about £50 billion a year and that it has gone up considerably in real terms? Since 2010, spending in total has gone up, not down.

Neil Gray Portrait Neil Gray
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The hon. Gentleman has completely ignored the points I mentioned that have been made by the CPAG and other expert groups. He has completely ignored that. Government Members are deaf to the facts.

There are of course some cheerleaders for the version of universal credit before us. There are those who say nothing needs to be changed, and those whose loyalty makes them blind to reality. They continually say it gets people into work, but the National Audit Office has explicitly said that this claim is absolute patent nonsense. Page 10 of its report states:

“The Department will never be able to measure whether Universal Credit actually leads to 200,000 more people in work, because it cannot isolate the effect of Universal Credit from other economic factors in increasing employment.”

I would love to hear the evidence that directly correlates universal credit alone as the factor in increasing employment.

Debbie Abrahams Portrait Debbie Abrahams (Oldham East and Saddleworth) (Lab)
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Is the hon. Gentleman concerned, as I am, by the fact that not only the NAO but the Universities of York and of Glasgow have shown, in a two-year study, that there is no evidence universal credit actually gets people into work and still less that it improves in-work progression? The Government continually misrepresent these facts. Is he concerned, as I am, about their doing this?

Neil Gray Portrait Neil Gray
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I completely agree with the hon. Lady. It is great to have her contribution, which should be listened to across this House.

Alan Brown Portrait Alan Brown (Kilmarnock and Loudoun) (SNP)
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I could not get an answer to this yesterday. On the fact that the Government cannot prove that universal credit gets people into work, the number of claimants in my constituency is 930 higher than a year ago, which is an increase of 54%. The Library now confirms that we cannot make comparisons between one constituency and another where universal credit has been rolled out. It is a complete sham, and there is no way to measure this.

Neil Gray Portrait Neil Gray
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My hon. Friend is absolutely right. On making work pay, the CPAG says that rewards from work are limited. A single person on the minimum wage would have to work full time for an extra two months in the year just to make up for the cuts—I would love to hear Work and Pensions Ministers explain how 14 months goes into 12—because the taper rate for work allowances makes those who are on universal credit the most highly taxed workers in the UK, at 63%. For every £1 earned, 63p is clawed back. That needs to be changed.

None Portrait Several hon. Members rose—
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Neil Gray Portrait Neil Gray
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I will make some progress, to allow other Members to speak. [Interruption.] The Secretary of State ignored my colleagues the entire time she was speaking, so it is only fair that I allow them to contribute to the debate.

We should also take with a lorry load of salt any claims from those cheerleaders on the Tory Benches who say, “Universal credit has been rolled out in my area and everything is fine,” after the UK Health Secretary’s embarrassment at the weekend.

None Portrait Several hon. Members rose—
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Neil Gray Portrait Neil Gray
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No, I need to make some progress.

I have had dozens of emails about universal credit from constituents over the past few days, in the run-up to this debate. One was Leeanne from Salsburgh. She is unable to work but volunteers at her local citizens advice bureau, so she, too, is seeing at first hand the misery of universal credit. She says that it is having a major impact on the food bank she attends weekly to help to give advice. She wants the message to get across and for this change to happen.

John McNally Portrait John Mc Nally (Falkirk) (SNP)
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In my constituency office we have had 10 new UC cases already this month—we receive about 20 to 30 a month, and that is just from those people who know to come to their MP. People are being left in poverty and having to go through an appeals process just to obtain what they are entitled to. While they appeal the DWP decision, they can be left with no money at all. People regularly wait hours on the phone to solve problems, and being able to put food on the table is literally a matter of survival. Does my hon. Friend agree that this delay is another admission?

Neil Gray Portrait Neil Gray
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My hon. Friend is absolutely right. That is why we need to call for the changes to follow as quickly as possible.

At my surgeries, I have met constituents desperate for help with universal credit. I will give just two examples. The first is Shelby Bowrman from Airdrie, who has become a casualty of the disgraceful two-child cap. Shelby gave birth to her daughter, her third child, after the roll-out of universal credit locally—she was due to give birth before the roll-out but was late. Shelby has now been migrated on to universal credit, and it has cost her thousands of pounds. She has been told that the two-child limit, which did not apply to the childcare element of tax credits, now kicks in for universal credit. She returned to work just two weeks after giving birth, to provide for her three children, who are aged two and under. She worked as a dental assistant during the day and for Domino’s at night. The two-child cap in universal credit has made it impossible for her to work. After I raised the case with the Secretary of State on Monday, Shelby has been told that she can get support with childcare costs but has to pay up front and then be reimbursed. She therefore has to find £2,000. That is just ludicrous and highlights why the two-child cap is discriminatory, unfair, a barrier to work and needs to go.

Another constituent at one of my Friday surgeries highlighted how universal credit completely fails to support people with mental health conditions. Her son Jordon, from Airdrie, is currently receiving acute mental health treatment but needs his universal credit application to progress, for obvious reasons. Jordon’s mental health condition is such that he is in crisis and in hospital.

Neil Gray Portrait Neil Gray
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With respect, Madam Deputy Speaker, I have protected time and there is a great deal that needs to be said in this debate. I will do my best to get through it as quickly as possible.

Rosie Winterton Portrait Madam Deputy Speaker
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Order. I am simply pointing out that a lot of Members wish to speak, and that the hon. Gentleman has now been speaking for longer than the official Opposition Front Bencher.

Neil Gray Portrait Neil Gray
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The Opposition Front Bencher obviously made a decision about the length of their speech, and I am doing my best to get through what I have to say.

Yet jobcentre staff told Jordon’s mum that his claim could not continue until he signed his claimant commitment—[Interruption.] I think it is important that Members listen to this, because I am talking about someone with an acute mental health condition. If he did not sign, he would have to apply for jobs from his hospital bed if he was to avoid a sanction. At what level is that not an abuse? I am not criticising jobcentre staff; they do the very best they can while implementing a disastrous policy from this UK Government. I suggest that the experience of frontline jobcentre staff rather differs from what Ministers would have us believe.

Universal credit, in its current form, is doing real damage to individuals and families. It is not just me saying that; experts are calling for change. The Joseph Rowntree Foundation says that cuts announced in 2015 will mean that 3.2 million households will typically be around £50 a week worse off on universal credit compared with tax credits.

Policy in Practice said this month that almost two in five households on universal credit will lose an average of £52 a week and that some 2.8 million households will see their income cut. Gingerbread says that the cuts to work allowances mean that the average single parent will lose £800 a year, and some will lose £2,000. Figures from the Office for National Statistics suggest that 91% of single parents are women, so they are being disproportionately affected once again. Trussell Trust data from March shows that in areas of full universal credit roll-out foodbank use was up by 52%, whereas analysis of food banks in places yet to receive the roll-out showed the rise to be 13%.

Shelter Scotland submitted evidence to the Scottish Parliament’s Local Government and Communities Committee last year, stating that the UK Government’s

“ongoing roll out of Universal Credit, the benefit cap reduction and the capping of housing benefits...directly threaten tenancies and risk pushing more people into homelessness.”

Other expert groups are demanding change, included the Resolution Foundation, Macmillan Cancer Support, Together for Short Lives—I could go on and on. The Scottish Government are using what limited powers they have to influence change, but as I have already said, we cannot continue to mitigate the mess forever.

So what needs to change? At the Budget, the Chancellor should start by investing to lift the benefit freeze, restore work allowances, scrap the two-child limit, lift the application waiting time, reduce the clawback from advances, sort the self-employed income floor, cut sanctions and restore the ESA work-related activity group and the disability components of UC. There should then be a halt to the roll-out until a fundamental review of universal credit is carried out, which should look at areas such as the digital-only approach, implicit consent, introducing split payments, rethinking the way people with mental health problems interact with the system and fixing the problems with the assessment period.

The problems with universal credit are fundamental and are causing misery, but they are problems that can be fixed with political will. This afternoon is the first test of that political will. We need to see the Government’s analysis and the papers should be released. When that confirms what we all know, this House should unite and force the desperately needed change.

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Johnny Mercer Portrait Johnny Mercer
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With the greatest of respect, I have listened, and nobody has said that; nobody believes that universal credit is perfect. People in this House can keep repeating this stuff—to make themselves believe it; to get a clip for social media so they can say they have had a rant at the Tories—but it is poor politics and it has to change.

Neil Gray Portrait Neil Gray
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rose—

Johnny Mercer Portrait Johnny Mercer
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No, I will not give way to the hon. Gentleman. The other thing I will not accept in this House is the illusion that Conservative Members come to work to keep the poor poor and to feather their own nests. You gave the impression that nobody on the Conservative Benches cares about getting people out of poverty, but that is simply wrong. Individuals like me would not speak up against universal credit—and so become the lightning rod for abuse whipped up by some of the creatures on social media—and do something about it simply for our own ends. We would not be able to change this policy if we listened to you—

Rosie Winterton Portrait Madam Deputy Speaker (Dame Rosie Winterton)
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Order. Obviously this debate is heated, but it is important that the hon. Gentleman not refer to other hon. Members using the word “you”. If you use the word “you”, it is to me.

Neil Gray Portrait Neil Gray
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rose—

Johnny Mercer Portrait Johnny Mercer
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I give way to the hon. Gentleman.

Neil Gray Portrait Neil Gray
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The thrust of my speech was an appeal for Conservative Members to listen to the experts. I listed dozens for them to listen to. Are they scaremongering?

Johnny Mercer Portrait Johnny Mercer
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If any Member assumes that individuals on the Conservative Benches are driven by anything other than the evidence, they are seriously mistaken. I absolutely accept that there are groups in this sector working night and day that agree that we need to do more on things such as taper rates and work allowances, and we on the Conservative Benches will keep pushing for that, but the assertion that we do not see any of this evidence in our constituencies and act on it is just plain wrong. We have plenty of people coming into our surgeries talking about universal credit, but instead of launching into a diatribe about how the Conservative party is attempting to keep people in poverty, we should look at the things that this Government have done, such as the reduced waiting times and the landlord portal—things that are actually making a difference in places such as Plymouth.

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Chris Philp Portrait Chris Philp
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My hon. Friend is absolutely right, as always. Where there have been systemic issues, measures have been taken to address them. One example is that housing benefit now gets paid for another two weeks after the change to address some of the issues with rent arrears that Members have properly raised. Secondly, claimants can now get a 100% advance, which addresses the point raised by the right hon. Member for East Ham. The seven-day wait has also been eliminated.

The Minister will also want to think about fine-tuning the period when calculating eligibility. A person who receives their last salary payment, particularly if it is quite a large salary payment, towards the end of their last month in employment may not be eligible to receive a universal credit payment in the following month because their final salary payment counts towards the calculation. I have such a constituency case, and the dates need to be fine-tuned and studied a little more carefully. I would be happy to sit down with the Minister to go through the particulars of the case, which is quite technical and complicated, if it would assist him in his work.

Croydon South has the joint highest proportion of claimants who have been moved across to universal credit, at 43%. Only two or three other constituencies in the country have such a high rate, so we have quite a good base of evidence in my constituency. The SNP Front Bencher said that we should take with a pinch of salt what Conservative Members say—

Neil Gray Portrait Neil Gray
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A lorry load of salt.

Chris Philp Portrait Chris Philp
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He said we should take with a lorry load of salt what Conservative Members say about how UC operates in their constituencies. That was of course a slur on the integrity of Conservative Members, but I contacted my caseworker during this debate to ascertain the facts. In Croydon, about 4,000 people are currently in receipt of UC, because 43% have migrated; that is my estimate and so it may not be exactly right, but the figure is probably somewhere in the region of 4,000. In the past six months there have been 21 cases where someone has contacted me as their constituency MP, some of which were to do with eligibility questions, such as where the person lives. I would say that 21 individual cases out of about 4,000 is not an excessive number of queries, but when they are raised I know that Ministers will look to deal with them.

Opposition Members have suggested that this is about cuts, but I respectfully remind them again that benefits paid to people who are disabled have gone up to £54 billion in total—that is a substantial real-terms increase. This is not about cuts, as more money is going into disability benefits now than at any time in history. I shall conclude by saying that a measure of compassion, and of Government success in policy and welfare, is not how much money we spend on aggregate, but how many people we get out of poverty and into prosperity, and that is done through work.