Homelessness Reduction Bill

Michelle Donelan Excerpts

2nd reading: House of Commons
Friday 28th October 2016 Commons Chamber

[Michelle Donelan (Chippenham) (Con)]

We take our homes for granted as a basic given, but imagine not having a home, or having a home that is threatened. I cannot imagine that, and I cannot imagine the inner strength that people need in order to keep going when doors shut and systems work against them, as though they were designed to prevent people from having a roof over their heads rather than to provide one. That is why I support the Bill.

I entered politics to create opportunities and offer chances, and in that context no Bill is more fitting than this one. It epitomises what we, as politicians, should be doing: helping and supporting the most vulnerable in our society. Homelessness can happen to anyone, as I know from my constituency. None of us has a special immunity to it. Being homeless is not a choice, but a collision of several issues at one time that affect people in all walks of life. Today, however, we do have a choice: a choice to support those who need our help.

I congratulate my hon. Friend the Member for Harrow East (Bob Blackman), who has worked tirelessly to produce a Bill that will transform lives in my constituency, his constituency and the country. It contains many common-sense measures that are intended to prevent homelessness from the off, and to address the fact that some of our current processes exacerbate the situation. In Wiltshire, we have a double-whammy disadvantage. Homelessness in the county is often hidden: the official figure is very low, but the real one is considerably higher, which means that local charities struggle to bid for grants and initiatives. Prevention is key, and we can rest assured that many measures in the Bill will prevent homelessness, including the extension of the period for which an applicant is threatened with it from 28 days to 56.

I am especially pleased to note the duty to give vulnerable homeless people the support that they need. Under the relief duty, there will be better support for those with wider needs through partnership working with bodies such as the NHS. That might have helped some of my constituents. One constituent who came to see me told me that his house had burned down, and he had subsequently suffered post-traumatic stress. He was trying to look after his family, but was told that he could not move into a different property because he would make himself intentionally homeless if he did so. Another constituent, who suffers from severe mental health issues, needed to live where there were open spaces. He was offered an urban property, refused it, and was then told that he had no other options. Looking at things in the round and working with bodies such as the NHS might have helped those constituents. These are real people with real lives. They need our support, and they need their circumstances always to be reviewed in context. That is achievable through partnership working.

One of the most significant aspects of the Bill is that, despite retaining the protections under priority need, it will open up more support for other vulnerable homeless people and help them to secure accommodation. The relief duty means that all who need help will receive it. It sounds simple, but the system is currently arbitrary, and people often do not get the help that they need because councils’ hands are tied. Currently, it is hit and miss whether people get the help they need and whether they are deemed “priority need” or not. That is simply not good enough.

Doorway is an exceptional and inspirational charity in my constituency. Its chief executive has said that the Bill has the potential to significantly improve the system and local lives. It will free up more time for the charity to offer support to people, because it will not be fighting for those who are viewed as just vulnerable and not priority need.

Expanding the support that people receive beyond priority need will ensure that rough sleepers have a better chance of getting accommodation before they develop drug and alcohol conditions, since most newly homeless people do not have complex needs of that nature. That will stop the system exacerbating such problems. Currently, we wait for people to become worse, which reduces their chances, increases the costs in the long run and makes it difficult to place them.

Critics of the Bill have suggested that it will not fix the problem of homelessness because the root cause is a lack of affordable homes. Although more housing does need to be built—and we are addressing that—this criticism fails to recognise the flaws in our current homelessness legislation. This Bill will help to prevent homelessness.

The Bill will help young people in particular by ensuring that young people who leave care have a “local connection” to the local authority that was providing their care, and will therefore be housed locally. I recently visited the w home in Chippenham, where I discussed with young people the impact of being housed locally, and that impact is astonishing.

This is an historic opportunity to improve the system to address homelessness. The Bill will increase the support for vulnerable homeless people in Wiltshire and make the hit-and-miss approach that depends on whether someone is deemed “priority need” or not a thing of the past. It will create a universal approach and introduce a universal standard. Ironic as the term may be, it will remove the postcode lottery service that homeless people receive in the UK.

Homelessness Reduction Bill (Second sitting)

Michelle Donelan Excerpts

Committee Debate: 2nd sitting: House of Commons
Wednesday 30th November 2016 Public Bill Committees

[Andy Slaughter]

I respectfully disagree with the hon. Gentleman. I am trying to be factual, at least according to my own experience, and my experience is not uncharacteristic. I saw nods from members on both sides of the Committee when I described what Members have to deal with as a consequence of local authorities not dealing with issues and of advice simply not being available.

It is an issue that local authorities have not been doing what they should have been doing, but the reason for that is that they do not want to resource the service. Therefore, they either resource the advice inadequately through insufficient training, or they deliberately do not resource it in order to avoid incurring the additional expenses that result from accepting people as homeless, giving them proper advice and providing a solution to their housing problems. I agree with the hon. Gentleman that there has to be a change in mindset, but we cannot just wish for that and think it will happen.

[Michelle Donelan (Chippenham) (Con)]

Does the hon. Gentleman accept that there is a postcode lottery in terms of the service that people get? If someone is homeless in one area, they might get a completely different service from that available in another. We need more than a change in mindset; we need a change in the legislation, which is perhaps why we are all here today.

[Andy Slaughter]

Yes, there are different attitudes in different areas. Some of it may be policy-driven, but some may be resource-driven or demand-driven in the way that authorities respond. Well motivated though the Bill is, I am not sure that simply enacting it will resolve that issue. It will take not just funding, but careful policing, both by Government and the homelessness charities, which will no doubt monitor the Bill’s implementation —just as they monitor the current problems—to ensure that local authorities live up to their duties.

I do not want to talk for too long, so let me exemplify what I mean by the difficulties arising from the clause. What it proposes is materially different from the existing situation, because the clause is far more specific and onerous in its description of the categories of people who should be given advice and what type of advice should be given. Let me mention a point from each side of the argument, namely what Shelter and the Association of Housing Advice Services told us in their briefings. I am grateful, as I am sure are other hon. Members, for all the briefings we have had. Although local authorities and charities have different views, I do not think that any of the bodies involved disagree on the need to improve how these issues are dealt with, and the fact that the concerns being raised by local authorities are legitimate. Had I known of Shelter’s concerns earlier, I may well have tabled an amendment to that effect.

Shelter is concerned that although groups were rightly specified relatively recently in legislation—under the previous Labour Government—as being a particular concern, such as persons leaving prison, persons leaving hospital, victims of domestic abuse and care leavers, we should not forget the categories of priority homeless: pregnant women, children and older people. I raise this with the Minister because the Government may consider amendments in the other place as well, and it would be sensible to consider whether the list, which is obviously not closed, should include those categories as well.

Let me mention what AHAS said: is specifying the needs of groups with complex or specific problems—perhaps people with mental health problems or those leaving custody—placing a particularly onerous burden on local authorities? In other words, instead of being asked to provide general advice on how to deal with homelessness and what is available in the area, will they be asked to cater for the needs of people in those circumstances, which would better be dealt with by specialist agencies? AHAS raised the possibility of a legal challenge, which might say, “Yes, a perfectly adequate degree of advice was provided for somebody who doesn’t have those needs, but the local authority should have gone further. It should have spent more time, more money and been more concerned about dealing with these people because of their specific needs.” I would be interested to know whether, on those two points, the Government share the concerns that I and local authorities have.

I make one final, general point. I have not attempted to deal with this; it is beyond my drafting skills. There is something slightly odd about the Bill: it applies to England and Wales, but most of the duties it imposes are on housing authorities in England. There are areas of legislation that are now different in Wales—for example, NHS legislation or the Children Act 2004. That might mean that, say, care leavers who have been in the care of Welsh authorities will now come under the purview of English housing authorities, but will still be owed a duty in that way. I ask the Minister and the Bill’s promoter to go away and look at whether we have covered those angles in their entirety.

--- Later in debate ---

[Michael Tomlinson]

The hon. Member for City of Chester and other hon. Members are more than welcome to join, too. It is a fun occasion that makes a serious point. It does two things. First, it raises money for the charity. Secondly, it raises awareness of homelessness. People picture Dorset and Poole as a leafy part of the country and ask why on earth we have homelessness, yet even today people are sleeping rough on the streets of Poole. One evening a few weeks ago, we heard from two people who had formerly been homeless—they were not homeless in Dorset—but are happily now homed in Poole. Had the measures in the Bill to provide advisory services already been in place, they would have helped those two individuals no end by pointing them in the right direction.

[Michelle Donelan]

Does my hon. Friend agree that the clause will free up charities to help people via other mechanisms rather than fighting for them to get the advice they need? My local charity in Chippenham, Doorway, has shared that with me.

[Michael Tomlinson]

My hon. Friend is right. It is about flexibility. Local authorities will have a duty under the Bill, but I would like far greater interplay between local authorities and charities. The relationship works well in some areas, as we have heard from Members on both sides of the Committee, but the aim of the clause is to raise standards across the board.

My final point is on the detail. I am particularly pleased that proposed new section 179(2) of the Housing Act 1996 lists

“former members of the regular armed forces”,

which is right and proper. It also lists

“persons released from prison or youth detention accommodation”.

I am sure the Government’s ambition and intention is to reduce reoffending—if it is not, it should be. There are three key planks to that. One is housing, and the other two are education and employment. If housing or advisory support on housing were available, it would be a big step in the right direction. I strongly support the measures in clause 2.

Homelessness Reduction Bill (Third sitting)

Michelle Donelan Excerpts

Committee Debate: 3rd sitting: House of Commons
Wednesday 7th December 2016 Public Bill Committees

[Mr Jones]

I thank my hon. Friend for that intervention. He has done an enormous amount of work with the all-party group. I am aware of the information he referred to, and would be more than willing to meet him to discuss it at greater length.

Under the existing rules, a young person leaving care can find it difficult to establish a local connection in the area where they feel most at home. That is likely to be a problem if they were living in an area different from that of their home local authority while they were in care, or if they have been looked after by a county council that has several local housing authorities within its boundaries.

[Michelle Donelan (Chippenham) (Con)]

Does the Minister accept that it is important to value and listen to the opinions of young care leavers, who are perhaps the most vulnerable in our society? I recently visited Alabaré in my constituency. One young woman told the harrowing story of being placed away from the area she identifies as home and the effect that had had on her.

[Mr Jones]

I thank my hon Friend for making that point. We should never forget that we are discussing a group of people who, through no fault of their own, have had a very difficult and tough start in life. When they are leaving care, we should not make the situation any more difficult for them; indeed, we should help them, which is why my hon. Friend the Member for Harrow East has included this clause in the Bill so that we can help and assist a group of people who are often very vulnerable and deserve the best chance in life.

The proposed amendment to the definition of a local connection will make it easier for care leavers to get help with homelessness in the area where they feel at home, even if that does not fall within the current requirements. To make sure that it works in practice, we will work with local housing authorities, children’s services authorities and specialist voluntary sector agencies to review and update the guidance on how local authorities should comply with the new duty.

It is important that care leavers get the help and support they need. As I said in response to my hon. Friend the Member for Northampton South, when they are trying to secure help from homelessness services in the area to which they feel most connected, they should not be disadvantaged because of their background in care. When they find themselves facing a housing crisis, the change in the Bill should help them to get back on track and to move on in their lives in the area where they feel most at home and are most likely to have the support networks they need.

--- Later in debate ---

[Bob Blackman]

I thank the hon. Member for Hammersmith and other Members for the brief debate we have had on these amendments. As the Minister and other colleagues said, the amendments would remove the right of review.

We should remember that local housing authorities will be dealing with a much greater volume of people whom they will have a duty to assist. Those people are extremely vulnerable. They have come into the local housing authority, probably for the first time, because they are either threatened with or suffering from homelessness. They are likely to agree to almost anything that the local authority says on first sight because they are in a position of seeking help and advice. When they go away with a plan put together with the local authority, they may discover after reading it and taking further advice that what is being offered is not reasonable. It would be quite wrong to remove their right to appeal and have the decisions taken about their case for help and assistance reviewed. I am sure that that is not the hon. Gentleman’s intention, but that would be the effect.

My hon. Friends on the Select Committee will know that during our inquiry, we took a great deal of evidence on that. Local housing authorities do not always do what they are supposed to do. They do not always adhere to everything expected of them—the mystery shopping exercises substantiated that during our inquiry. It is important therefore that reviews are possible for people who claim and need assistance from a local authority. That is why the reviews are spelled out loud and clear in the Bill. My concern is that the amendments would remove the protections for applicants.

I have every sympathy with the hon. Member for Westminster North in respect of potential delays. The Minister made an important commitment to monitor the process to ensure that we do not have review after review, and delay after delay, preventing people from securing accommodation. The resources provided to assist local authorities in delivering the duty are vital.

[Michelle Donelan]

Does my hon. Friend agree that our current system often unintentionally exacerbates the problems for those who face homelessness? That is why it is so important we are careful with every amendment not to do the same thing. We are trying to rectify the situation.

[Bob Blackman]

As my hon. Friend says, the clear intention behind the Bill is to have a comprehensive strategy on dealing with homelessness and to reduce homelessness.

The aim is that no one ever becomes homeless. If they get help, advice and prevention measures from the local authority, they will not reach that terrible position. However, we know there are problems in local authorities at the moment and that many are not delivering what they are supposed to deliver. This group of amendments would remove the right of review, which is vital for vulnerable people. I trust that the hon. Member for Hammersmith, having heard the debate and the commitment from the Minister, will withdraw his amendment.

--- Later in debate ---

[Ms Buck]

I shall be brief, as I endorse everything said by my hon. Friend the Member for Dulwich and West Norwood. The cultural change that the Bill proposes is welcome. Many MPs have experienced dealing with constituents who faced homelessness and were left, in the most extreme cases—though it is not unusual—with their possessions piled up on the pavement outside their home, while the bailiffs were there and they waited for the local authority to assume its duty for them.

It is right that everything possible should be done to prevent that. The earlier we intervene, the better. As has been said, however, there are major structural pressures that militate against the effective delivery of what we hope the Bill will achieve. That does not detract from the aims and objectives, but it means that the Government must pay the matter serious attention.

We already know, from the prevention work done in priority homelessness cases under the prevention and relief of homelessness measures, what some of those structural problems are. The end of a shorthold tenancy is the principal driver of homelessness and, as my hon. Friend has just said, in many cases that is consequent on a section 21 notice being issued because a landlord knows that more money can be earned from a rental property, particularly in high-value areas such as London.

Research done with the Residential Landlords Association shows that only 7% of landlords in inner London are now prepared to let to people on housing benefit. The figure is about one in four across London as a whole, and it has been falling rapidly. A quarter of the cases that the prevention and relief of homelessness measures deal with are related to housing benefit problems—sometimes administrative, but often simply a shortfall. The Government are making such shortfalls worse by the extension of the benefit cap and will certainly make them worse with the additional local housing allowance measures that are being brought in.

The very people at whom the Bill is aimed—the non-priority cases and single homeless people, many of whose situations are terrible but who cannot cross the threshold into priority need—are precisely the ones most at risk from the additional squeeze on local housing allowance. In such circumstances the Government always say that the answer lies in discretionary housing payment measures, inadequate as they are, but the crux is that those payments are temporary.

I have raised that argument many times in this place: when we talk about measures to prevent homelessness and ensure that people are given some form of housing security, it is not good enough to rely on a local authority’s discretionary—the clue is in the name—housing payments, which are by definition time limited. They can mean the difference between homelessness today and in six, eight or 10 weeks’ time. They are not a means of protecting even priority households—households with children, elderly people or people with disabilities—from homelessness. They are certainly not going to be enough to protect non-priority and single people, whom we want and need to assist.

Does the Minister think that the discretionary housing payment scheme also needs to be reviewed? Should the temporary nature of such assistance be reviewed, if we are to make the measure work?

[Michelle Donelan]

I echo colleagues’ comments that clause 4 is the heart and core of the Bill—it is fundamentally about preventing homelessness, which is why we are here. The clause would end the current postcode lottery—it is also a time lottery, because someone can get help one day when they might not the next. It can depend on the area, which person they see, and a number of factors such as how busy the council is.

I am sure we all agree that the introduction of a standard system across the UK is fair, right and proper. It will mean that no one who is vulnerable can be turned away. The fact that we are increasing the window from 28 days to 56 days will prevent homelessness. We see constituents week after week in similar situations when they have left it too late after being given advice. The measure is about helping them and untying our councils’ hands.

There has been a lot of talk about burdening councils, but some parts of the Bill, including extending the time window to 56 days, actually untie councils’ hands. The relief duty means that those who need help will get it, and not just those who are deemed priority need on a particular day. That will help charities by allowing them to have more time to get on with helping homeless people rather than fighting councils over viewing people as priority need.

The clause will make things cheaper in the long run for councils and at a national level. Statistics show—this is echoed by my local charities including Doorway in Chippenham—that most people in the initial stages of being threatened with homelessness do not have the same complex needs such as mental health issues, drug abuse and alcoholism as people in later stages. The current system exacerbates problems and causes people a great deal of pain, as well as cost. It is our duty to try to alleviate and avoid that pain.

The success of prevention will be seeing people in the round, and implementing the duty in conjunction with the assessment and the personal plan. Preventing homelessness is possible only if we look at people as people and not as statistics. We must look at the other problems they endure and allow for more partnership working with other bodies. I fully support the clause, which is the essence of the entire Bill.

[David Mackintosh]

Under clause 3, we talked about the difficulties people face when they are made homeless, including the difficulty of relocating them in areas that contain their support network, not least their schools and families. It would be great if we could avoid that altogether by preventing homelessness in the first place. That is the intention behind clause 4, which is why I agree with colleagues that it is at the heart of the Bill. The measure will help local authorities, as my hon. Friend the Member for Chippenham said, and help councils to exercise their duty. For whatever reason, there are often difficulties in processing applications or helping people within 28 days. By extending the time period to 56 days, it is much more likely that people will be helped and avoid homelessness altogether.

I am sure we all have examples from our constituencies of people who have come to us to talk about the problems they face with their landlord, or with getting help and support from local authorities. Indeed, as part of the Select Committee evidence, we heard examples of people being deliberately led down the section 21 route to be made homeless because it allowed more time for the process. As a result, people are suffering trauma and other consequences. That is no way for people to be treated when they are at a vulnerable stage in their lives, and when they need help and support. The provisions within the clause will change that fundamentally, bring about the cultural change we have mentioned, help housing officers to do their job and prevent people from becoming homeless.

Homelessness Reduction Bill (Fifth sitting)

Michelle Donelan Excerpts

Committee Debate: 5th sitting: House of Commons
Wednesday 11th January 2017 Public Bill Committees

[Ms Buck]

As I indicated in responding to the Minister’s amendments, I, too, welcome this approach. I very much want to see a culture change in local authorities. The examples of gatekeeping that I referred to were applied to people in priority need. These are people who really should be navigated through the system because they have children, have disabilities, are elderly or have severe health problems. Even in those circumstances there are examples of gatekeeping that is so harsh that those people are effectively turned away or deterred from making an application.

On non-priority groups—the type of groups for which the Bill is particularly keen to see some form of service provided—we know that even some best practice involves little more than giving somebody a list of telephone numbers and telling them that they may be able to access accommodation in a hostel. My own local authority has a bundle of papers that runs to 40 or 50-plus pages of phone numbers. I have spent some afternoons doing my own mystery shopping, sitting and ringing the phone numbers, trying to find out whether they exist or will take people on benefits and so forth. I find, almost invariably, that someone will spend hours, and a lot of money, on a telephone, not being able to get through. We absolutely know that the gatekeeping process is very harsh, and sometimes even worse, because of the nature of the experience that an individual will have when they are in a housing option service. Local authorities need to work within statutory guidance and do not always do that.

The critical point for me is accountability. We need to have a form of measuring what local authorities are doing and a way to hold them to account. That should not be excessively bureaucratic—we do not want to add too much to the monitoring workload of already very stressed local authorities—but we cannot measure the success of the code of practice and the way that the cultural element of the Bill is working just through another mystery shopper operation later and by anecdotal evidence from charities or from our own casework.

At the absolute minimum, local authorities should provide a written statement of the advice and options that they give to everybody in non-priority need, which those people could then take away to whatever advocacy and representation they can access in this post-Legal Aid, Sentencing and Punishment of Offenders Act 2012 world—some of it is still there—and which would demonstrate to that outside organisation, whether it is a councillor, a Member of Parliament or a charity, what the local authority has said is available and the advice that the local authority has given to that person. That would not be a set of actions that they have to take, but a summary of what the local authority is going to be able to do.

I do not know whether the Minister will commit to that, but we need a means of holding local authority performance to account, in a simple and consistent way that applies to Wandsworth, Hull, Blackpool and everywhere in the country. If we do not have that, further down the line we will find that there is good practice and some cultural change on the back of the Bill, but if all the other pressures continue to mount—we know further cuts in housing benefit are coming down the line, there is a pressure on affordability and a continuing crisis in housing supply—we will find that, despite the best efforts, we end up with a number of very vulnerable individuals still not receiving consistent advice. There will be a need for the code of practice further down the line, but ideally we do not want to have that. We want to make sure that the Bill’s provisions are implemented from day one. We need to know how we can measure that and hold local authorities to account.

The Minister mentioned earlier that where there were examples of local authorities not employing best practice, he would “beef up” his response. I am not quite sure what beef up means in this context. It would be helpful to turn that into something in language that we can understand and monitor. Will the Minister tell us a little bit more about what will happen to local authorities if they are judged as such down the line—as I think some will be, even if the best of all outcomes is achieved—and what he will do to those authorities to make sure that best practice is adhered to?

[Michelle Donelan (Chippenham) (Con)]

I rise to support clause 11. As discussed, it seeks to create a basic standard in the form of a code of practice. That will ensure that local housing authorities have guidance on how to deliver homelessness prevention functions. The guidance will offer councils a reference to check against, to ensure that the level of service offered is equal to the best currently seen in the UK.

The clause speaks to the essence of what we have been talking about over the last few weeks. Up and down the country, services are being provided at a different level. Those people who are deemed vulnerable but not in priority need are often those who fall between the gaps and do not receive the service that they should. We have all agreed on that, which is why the clause is so important: it seeks to ensure that those people receive the best service throughout the UK, and indeed, to end the existing postcode lottery.

In many ways, the clause is not only about improving and equalising services, but about giving local housing authorities more guidance and steering—although it will not replace the existing code of guidance. It will enable the Secretary of State and all of us to raise the standards of homelessness support services across the country, so that the minimum level of service—equal to what is currently the best—is delivered. That minimum level will be one of the Bill’s supreme achievements.

[Helen Hayes]

I, too, support the introduction of a code of practice. Does the hon. Lady agree that the capacity of local authorities to implement good practice depends not only on a code of practice, but on the resourcing they need to deliver a meaningful service? If so, does she therefore, with me, await with eager anticipation the Government’s committing to properly resourcing local authorities to implement meaningful support for homeless people?

[Michelle Donelan]

The entirety of the Bill depends on resource, which is why it is crucial that the Government have already dedicated and allocated funds to it. It is important to remember that some councils are currently offering this level of service; if one council can do it, surely it is only right that every council should do it. It is also wrong that a postcode lottery exists in the UK, and that taxpayers paying the same tax throughout the country experience a different level of service from one another.

It is also crucial to consult and work with stakeholders to develop the code of practice. The clause seeks to equalise standards, as well as to ensure joined-up and collaborative working, and I therefore support it.

[Mr Jones]

The Government support the clause and welcome the opportunity to ensure that the quality of homelessness prevention and relief support that people can access is improved across the country. We know that local circumstances differ, and therefore that local solutions and approaches will sometimes differ, but we want to make sure that service provision is fairer for everyone.

We believe that this approach, if and where required, will allow us to give local housing authorities greater clarity, alongside targeted guidance, to spread best practice and raise overall standards. That will sit well alongside the work the Government have already put in place to raise standards in local authority homelessness services—for example, with the launch of the Homelessness Prevention Trailblazers programme, which will share £20 million of funding in areas across the country that are best able to innovate and deliver a significant shift towards greater preventive activity.

The aim is to help encourage innovation and drive the cultural change that we want, putting prevention at the core of activity and building on the work of the best local authorities. We will work with local authorities to keep practice and standards across local authorities in England under review, and to identify strong examples of best practice. When deciding where a code of practice is required, we will look at evidence on whether local authorities are raising service standards via other non-legislative means. Where it is clear that, despite all other endeavours, standards have not been raised to an acceptable level, we will consider whether further improvements can be driven through such a code.

Homelessness Reduction Bill (Sixth sitting)

Michelle Donelan Excerpts

Committee Debate: 6th sitting: House of Commons
Wednesday 18th January 2017 Public Bill Committees

[Mrs Flick Drummond (Portsmouth South) (Con)]

I, too, am delighted to support the clause. It continues the Government’s work in the previous Parliament to tackle rogue landlords, such as introducing the new code of practice on the management of property in the private sector, the requirement for landlords to be a member of a redress scheme and the production of guides for tenants and local authorities.

The landlord accreditation scheme run by my local authority in Portsmouth seeks to impose both physical condition and management standards on the private rented sector, not only through the provision of encouragement, support and incentives, but by actively working with, and publicly recognising, those landlords who are willing to adhere to good property standards. The council is well supported in that by the Hampshire constabulary and fire and rescue service, Portsmouth University and, crucially, the Portsmouth & District Private Landlords’ Association.

There are some 4,000 private landlords in Portsmouth, and their association acknowledging the benefits of accreditation is of huge benefit to prospective tenants. The reassurance that a landlord has accreditation that is supported by the emergency services and two significant providers of accommodation in the city—the University and the council—is so important to tenants in my city. It is especially important when accommodating the homeless. In those situations, there is a danger that individuals and families might feel obliged to take up whatever is on offer, even if they have serious concerns about its standard of upkeep. The clause should ensure that such fears do not arise.

Responsible local authorities and landlords are already accustomed to checks to ensure quality. Does the Minister agree that the clause will complement existing work, such as that being done in Portsmouth? There is every reason to think that landlords and local authorities will welcome it.

[Michelle Donelan (Chippenham) (Con)]

By extending the provision to vulnerable people, and not only those in priority need, the clause goes to the heart of the Bill, which is about expanding what we do for everybody who needs the help on offer.

The checks we are talking about are important; things such as gas safety and electricity records are essential not only to people’s wellbeing but their lives. Vulnerable people would not necessarily be able to ensure that those checks had been done beforehand. Of course, a lot of people who rent in the private sector are aware of the necessary checks and are quite capable of getting them all the way through. A lot of vulnerable people will be able to do so too, but there are groups of people who cannot, and it is important that we look after their wellbeing and ensure that they are in safe accommodation.

Several hon. Members have spoken about rogue landlords and work that has already been done and work that still needs to be done. The clause must be seen in conjunction with tackling rogue landlords and not in isolation, because alone it is not sufficient. It is important to note that not all landlords are rogue landlords. They provide a great deal of service by providing housing, but we must look after those who are affected by housing that is not up to standard.

I note that many councils throughout the country are already doing these checks. Wiltshire Council, which covers my constituency, already provides checks for a number of vulnerable people. However, we need one standard across the country, and we need to ensure that, no matter where someone lives or is homeless, they get the same provision of care. That is very much what the Bill seeks to initiate.

I will touch on a point that was raised by an Opposition Member in the last sitting. Although the Bill extends the provision to include vulnerable people, not everybody who is in need, such as pregnant women, will fall into that category. There are a host of other anomalies that will slip through that gap; people who, if we sat back and thought about it, we would realise are very much in need of the extra checks on their private accommodation. I urge the Minister to think about expanding the clause. Thinking about pregnant women and other vulnerable people in my constituency, it would be harrowing for them if they were unable to get these additional checks, and it would be to the detriment of all of us working on the Bill. We need to ensure that it is inclusive and encompasses help for all.

[Mr David Burrowes (Enfield, Southgate) (Con)]

It is a pleasure, Mr Chope, to take part in the debate on this crucial clause on suitability. We all have experience of constituents who have been placed in unsuitable accommodation. What we need is evidence to back up what we all know about the importance of suitable housing for vulnerable households.

I want to refer briefly to the evidence commissioned by Crisis and Shelter, both of which are well placed to tackle homelessness. They undertook a 19-month study, published in 2014, looking at 128 people who had been rehoused. The evidence is very relevant because it makes an important, though perhaps obvious, point that private rented accommodation, which is now the predominant housing option available, is not suitable for everybody, particularly those who are vulnerable.

Tenants were found in properties that were in poor condition and where there had been issues with the landlord. Accommodation was cramped, unsuitable and often affected by damp, mould and insect infestation. With a lack of suitable fixtures, fittings and furniture, many tenants struggled to pay household costs, which often resulted in debt. The relevance is that the physical condition of accommodation is compounded in vulnerable households that might have multiple and complex needs. If they are placed in accommodation without suitable fixtures, fittings and furniture, leading to debt, their complex needs are compounded. I want to ask the Minister whether particular attention will be given through better practice and guidance to those vulnerable households.

Under the existing law, local housing authorities need to consider whether the accommodation is affordable for the person, as well as its size, condition and location. Are those considerations all tailored to vulnerability? The issues of affordability, size, condition and location are different for different and complex needs. On affordability, there are extra associated costs for those with complex needs, and size and location might also be important for those with mental health needs.

An example that has come to my attention recently that illustrates the point about location concerns people with addictions and in recovery. Location is relevant for an addict in recovery, for instance if their placement is in an area where drug use is prevalent or other addicts are around. That is particularly pertinent when considering suitable accommodation. Will the Minister tell us whether that factor will be taken into account? Those vulnerable individuals need to be placed in suitable accommodation to assist their recovery. It is one thing to get them off drugs, but it is another to keep them in sustained recovery. Appropriate and suitable housing is crucial to long-term recovery. The Government are due to publish soon an updated drugs strategy, and no doubt housing will be a key part for sustainable recovery. It is important that accommodation is suitable, so location must be taken into account.

Legal obligations predominantly address physical issues. My hon. Friend the Member for Colchester rightly mentioned carbon monoxide, an issue I have taken an interest in through the all-party parliamentary group. However, location also includes who is present, although I am not sure that will come under the purview of this provision. A placement could be in a licensed multiple occupation property. Will account be given to how appropriate it is to place a vulnerable household in accommodation where there might be peers who are not conducive to someone’s long-term recovery? Will it get into that kind of detail to ensure that suitability is also based on who is present in the accommodation, or who is nearby?

Homelessness Reduction Bill (Seventh sitting)

Michelle Donelan Excerpts

Committee Debate: 7th sitting: House of Commons
Wednesday 18th January 2017 Public Bill Committees

[Mr Jones]

I would be delighted if my hon. Friend sent me that information. As we have discussed, advisers will be going around the country and speaking to local housing departments to explain how this legislation works and help them with any challenges. There is some really good best practice—I mentioned Sevenoaks—including help with the general life skills that sometimes even the most able people struggle with when they experience a difficult event such as a relationship breakdown, as my hon. Friend the Member for Colchester said.

Clause 1 helps to tackle the bad practice whereby some local authorities advise tenants to remain in properties until the bailiffs arrive. It also includes some flexibility to allow local housing authorities to talk to landlords and work with tenants before they have to leave the property, to see if solutions can be found. We all know that our biggest challenge when it comes to priority need homelessness acceptances by local authorities is the ending of an assured shorthold tenancy. We firmly believe that if we can get in there and help people to maintain a tenancy before it is too late, we will not only do a very good job for those potentially losing their tenancy, but help the local authority, which will have time freed up to support people who are more difficult and challenging to deal with because of their circumstances.

[Michelle Donelan (Chippenham) (Con)]

Will the Minister acknowledge that this is already happening in Wales? They opened up the period in which someone could be classified as being threatened by homelessness. That backs up this clause and proves that it will work to prevent homelessness.

[Mr Jones]

My hon. Friend makes a good point. It has been said outside this Committee many times and in the discussions I have had, particularly on the amendments we are looking to make to clause 7, that the housing market in England and particularly in London is very different from that in Wales. We can certainly draw many parallels with the Welsh legislation and have confidence that, in many ways, this legislation will have a very positive effect. On whether it will have the significant effect it has had in Wales, I make two points. First, local authorities in England were already better, in general, at preventing homelessness than those in Wales before the legislation was introduced; we need to take that point on board. Secondly, our assumptions—particularly on cost, which I will come to later—have been based very much on an acknowledgment that the housing market is very different in England, and particularly London and the south of the country.

--- Later in debate ---

I hope that the Minister can give me a little comfort on a point of concern: I preferred clause 1 as originally drafted; I wholly understand that advice has been given, and that soundings were taken from the LGA, landlord groups and others, but an element of flexibility is important. I am quick to chastise any local authority that dishes out, willy-nilly, the advice to stay in the property until the bailiffs arrive, for all the reasons I just gave; I have mentioned children, but there is also the point that if someone gets into further rent arrears and the landlord has to take court proceedings, and a county court order is issued in the tenant’s name—guess what? Local authorities do not have an abundance of social housing stock, and the result, ultimately, is that they rely more and more on putting people back into the private rented sector. What private landlord will take someone with a county court judgment against their name when there are other options? The answer is: very few will.

[Michelle Donelan]

Does my hon. Friend accept that failing to act early not only hinders our ability to combat homelessness but allows complex needs and problems to escalate over time? Many charities in my constituency have echoed the message to me that the quicker we act and the earlier we get in, the less those needs will escalate and develop. That will save the NHS, local authorities and other sectors money in the long run.

[Will Quince]

My hon. Friend is right to suggest that prevention is always better than cure, but there is also the question of rewarding the right kind of behaviour. We want to encourage people to come to us at the earliest possible opportunity, when they are not in crisis but can foresee a risk of homelessness. Then we can take the most appropriate action. She is right to say that at that early opportunity people have options, but when they reach a crisis they have few, and they are expensive.

To return to the point about which I am concerned, I hope that the Minister can give me comfort on the Government amendment, because this is important. As I have said, I am the first to chastise local authorities or housing authorities that routinely advise tenants to stay in the property, for all the reasons I gave—I recently met representatives of my local housing authority, and I have been a critic of it—but on occasion, that can be the right advice. A hypothetical example might be a local authority that has no option but to rehouse a family out of area that week; it might work with the landlord, and say, “I understand why you have done what you have, that you would like them to leave, and that you have served the section 21 notice, but we are happy to cover the rent, if you are happy for the tenants to stay there for three more weeks, when we know there will be a more suitable property locally.” My concern—this is why I like the original wording—is that we should include conditions in which it could be considered reasonable to stay until the expiry of the possession order.

--- Later in debate ---

[Bob Blackman (Harrow East) (Con)]

Thank you for the comfort break, Mr Chope. I think Members on both sides of the Committee were ready for it.

As has been said, the Minister’s amendments have been the subject of something of a rollercoaster ride during the deliberations on the draft Bill and the Bill itself. Clause 1 in the original draft Bill was very different from the clause in the draft Bill that was eventually presented to the Select Committee. It was then changed substantially after discussion with the Minister and officials, and we ended up with the Bill that was passed on Second Reading. At that point, many concerns were raised by a large number of groups about clause 1 in particular. I thank all those who came along to see me, particularly towards the end of last year, to discuss the clause. They expressed their concerns and were willing to engage constructively, which enabled us to reach a solution that is acceptable to everyone. They include the National Landlords Association, the Residential Landlords Association, the local government sector—the LGA, London Councils and other local authorities—and homelessness charities including Crisis, Shelter and St Mungo’s.

The process has not been easy. The hon. Member for Hammersmith alluded to that in attempting to gain advice about how to propose amendments that achieve his aims. Given the various different organisations’ requirements, ensuring that we got something that works for everyone has been like squaring a circle.

At times, some of those groups’ interests appeared to me—and, it is fair to say, to the Minister and officials—to be almost irreconcilable. Local authorities said that they want clarity regarding their flexibility to try to save tenancies at risk and to facilitate moves into alternative settled accommodation directly from tenancies that are ending. That is essential if we are going to ensure that they prevent homelessness in as many cases as possible. Landlords and charities were concerned that applicants must receive proactive help so landlords and tenants do not face unnecessary costs and tenants avoid the distressing experience of eviction. It is the custom and practice of many local authorities up and down the country—particularly in London—when they are approached by individuals or families who are threatened with homelessness through a section 21 notice to say, “Go home, wait until the bailiffs arrive and then come to see us. Then we will try to resolve your problem.” As has been alluded to by my hon. Friend the Member for Colchester, one of the key concerns in such cases is that landlords incur court and bailiff costs, and the tenants incur costs and end up with county court judgments against them. In many cases, that also overloads—unnecessarily—the justice sector. We therefore have a real dilemma.

The concern expressed right from the start was that in many ways clause 1, without amendment, enshrines many of those bad practices. That was never the intention—it certainly was not my intention as promoter of the Bill. In this process we have therefore tried to ensure that we keep at the centre of our consideration the needs of those who the Bill will affect most: the people who are at risk of losing their home or those who have lost their home.

We have had the wide-ranging involvement of various groups affected by the Bill, in-depth discussions and consideration of potential impacts in order to determine a way forward. It is fair to say that we have looked at all sorts of ways to amend the clause to make it work in the Bill, and we have concluded that that is not the most practical way forward. The amendments tabled by the Minister offer a practical and achievable solution that I hope we can all support and which will be welcomed right across the sector.

Crisis made two points in its briefing that I will refer to. It supports the decision to remove clause 1(2) entirely, to preserve the status quo, which means that local authorities should follow the existing code of guidance that clearly states that households should be considered homeless if they approach the local authority with an expired section 21 notice. Under amendment 17, a household that approaches the local authority with an eviction notice that has yet to expire will automatically be considered to be threatened with homelessness. That will require local authorities to accept a duty to prevent the household from becoming homeless in the first place.

That is a vital aspect of the Bill. The intention in extending the timeframe in which a family or individuals can apply to their local authority for assistance is to ensure that the local authority and the applicants use that time as effectively as possible to prevent a family or individuals from becoming homeless. The risk we have with clause 1 without amendment is that some local authorities—I will not single any out—notwithstanding the fact that they could intervene, would not do so until such time as the family or individuals became homeless.

[Michelle Donelan]

Does my hon. Friend acknowledge that the amendment will simplify the Bill? The initial feedback was that the Bill was far too complicated, and we are now working towards a more simplified Bill that will be easier to roll out.

[Bob Blackman]

Simplifying Bills is always good news. One of the things we originally set out to do was provide detail where required but simplify processes wherever possible. It is fair to say—I ask the Minister when he responds to the debate to make this clear—that we will look at operation in practice. If local authorities are not following both the letter and the spirit of the law, in any code of practice we introduce we will ensure that there are appropriate measures to enforce that, to ensure that local authorities do honour their duties on the concerns rightly raised throughout the Committee.

--- Later in debate ---

[Bob Blackman]

I noted during my hon. Friend’s excellent contribution earlier his very detailed knowledge of the technical issues of housing law.

In the various meetings, we considered the different aspects of section 21 and section 8 and whether we could reach a compromise that would satisfy all parties. The drawback, if we set out all the procedures—almost a flow chart—in the Bill, is that unfortunately we cannot address every single reason why someone becomes homeless; we cannot set out every position in relation to section 8 or section 21 notices. Obviously, what we want to do is to make it clear that the position will be that on receipt of a valid section 21 notice or, indeed, section 8 notice, the local authority will treat that as a means of starting the process of combating the threat of homelessness. That is the clear message that I want to impart as promoter of the Bill. We do not want landlords to have to go off and wait and go through a lengthy legal process, which is of no benefit to them or the tenants and, in the long run, costs the local authority substantial amounts of money when it has to put a homeless family who are in priority need into temporary accommodation. This is one of the issues that we looked at in considerable detail. I will not go on too much about this issue and the various discussions that we had. What I can say to my hon. Friend is that we looked at this in detail and concluded that the way to reach a compromise was to accept the Minister’s amendments.

A planned amendment to clause 4 will also ensure greater continuity of help between the prevention and relief duties for households during the eviction process, if such a process follows. I hope that we never get to families being evicted but recognise that we cannot solve all those problems in one go.

I welcome the commitment to provide stronger encouragement for people to engage early through the forms used in the section 21 process and the “How to Rent” guide that the Department has published.

The intention is to recognise that prevention is vital to tackling homelessness. The earlier someone gets help, the less likely they are to end up in crisis. The clause works with the rest of the Bill, which should be seen as an entire package, and with current legislation in placing more emphasis on prevention, encouraging people to seek help at an early stage.

[Michelle Donelan]

While we continue to discuss the clause, I want to stress that it is not only large charities and organisation that have called for and welcomed the extension to 56 days. Charities in my constituency, such as Doorway, which does a great deal of work on homelessness in the Chippenham area, are delighted and have stressed how vital it is to deal with homelessness at the root and try to prevent it in future.

[Bob Blackman]

I acknowledge that local charities are doing brilliant work to combat homelessness. During my discussions on the Bill I have dealt mainly with national charities and some local ones which I visited. All hon. Members will be aware of the local charities that do excellent work, which is why I believe these measures are universally welcomed.

It is not logical that someone in a private sector tenancy who receives a section 21 notice or encounters the threat of homelessness should have to wait until the final 28 days before they will be on the streets. Ensuring that the clause extends that period, with a duty owed by the local authority, must be sensible to help prevent them from becoming homeless.

I trust that the provision will help increase the number of successful preventions carried out by local housing authorities. In the long term that reduces costs for them and, most importantly, the trauma experienced by vulnerable people and households.

There may be instances where the 56-day prevention duty does not work and ends, though the household is not technically homeless, as the local authority finds it reasonable for the household to continue to occupy the property. That could mean that the relief duty does not begin, potentially leaving the household without support. We clearly want to get to the position covered by clause 4 so that, in those circumstances, the prevention duty will run on until the time the relief duty begins. I was delighted that my hon. Friend the Minister mentioned that in his opening remarks.

Mr Chope, you directed that we should look at costs in this part of our consideration. I welcome the Government’s announcement of £48 million and their commitment, under the new burdens doctrine, to fund all the new costs that will result from the Bill. We have already mentioned that there will be amendments to clause 7 on Report. We have already had a debate about that; I will not reopen it. There will be a further amendment to clause 4 and, after further discussions, we might consider amendments to clause 12 as well.

The hon. Member for Dulwich and West Norwood was critical, not unfairly, of the timing of the release of the money. The Government have considered our detailed discussions of the Bill and its amendments because there are cost implications. It is not fair if we end up with a running budget in Committee. We have made substantial changes and it is fair to say that the proposed changes to clause 7 would lead to additional costs for local authorities. However, I hope that if there are additional costs, the Minister will commit to their being picked up as originally envisaged under the new burdens doctrine.

The LGA and London Councils have welcomed the money that will be available. I note the concerns of the hon. Members for Hammersmith and for Dulwich and West Norwood about whether the money will be enough. Clearly, none of us is in a positon to say without fear or favour that the money will be sufficient. We will have to see how the new legislation operates. It is part of a package.

I have been clear from the word go that the Bill, if enacted, will not produce one more property or one more home. I look forward to the publication of the White Paper—hopefully very soon—which will set out the Government’s method for ensuring we develop more housing. One way to ensure people are not homeless is to provide more housing in the first place. There is a shortage of accommodation in almost every part of the country, and London has particular pressures, as those of us who are London MPs know. Clearly, that will have to be addressed.

Equally, how the funding is provided needs to be considered: £35.4 million in the first year, £12.1 million in the second year and zero in the third year. I have concerns about that. Will we have solved the homelessness problem in this country after three years? As an eternal optimist, I hope we will have done. I did not mention this too much when we talked about the title of the Bill, but the original title was the homelessness prevention Bill. However, I was warned by our Clerk’s predecessor that that would mean it would be illegal for an individual to be homeless, so we should be careful what we attempt to achieve.

As the hon. Member for Hammersmith said, some £633 million in 2014-15 was spent by London councils on temporary accommodation. If we can reduce that burden by a relatively small amount, that will pay for the prevention duty. I am minded of the fact that London authorities in particular have embarked on large amounts of efforts to combat homelessness through prevention duties, and that is welcome. However, there is clearly going to be a need to review the funding and review how this works.

Homelessness Reduction Bill

Michelle Donelan Excerpts

3rd reading: House of Commons & Report stage: House of Commons
Friday 27th January 2017 Commons Chamber

[Michelle Donelan (Chippenham) (Con)]

I am delighted to support the Bill and to have served on the Bill Committee. I commend the work of my hon. Friend the Member for Harrow East (Bob Blackman), who has worked tirelessly on the Bill, giving 100% commitment and garnering cross-party support, which is quite an achievement. It is important to note the extent of the involvement and input of local authorities throughout the country, as well as that of national homelessness charities. We should also note the dialogue that each of us has had with our local charities. I am a long-term supporter of a homelessness charity called Doorway in my Chippenham constituency. Its views on the Bill have proved invaluable in giving me a more detailed insight into the exact impact it will have on the ground.

There has been some talk today about what the Bill does not cover, despite, as my hon. Friend the Member for Harrow East pointed out, it being one of the longest ever private Members’ Bills, and perhaps the most expensive. It is important that we emphasise what it does cover. We must remember that while there is much more to be done and the Bill will not do everything that we hope it can achieve—it will not be a cure-all—the existing legislation has not been changed in 40 years, so perhaps this is a monumental step forward.

The key aspect of the Bill is prevention: it does exactly what it says on the tin. Yes, it is true that some local authorities are already going above and beyond, but that is not consistent; in fact, the provision is patchy throughout the country. The Bill will end the atrocious postcode lottery and ensure that one minimum yet high standard is in place throughout the country to address and prevent homelessness. It will give local authorities guidance and create a level playing field, ending the hit-and-miss policy that has gone on for far too long.

Prevention really is the key. Perhaps the most important element of the Bill is the prevention duty that enables local authorities to provide help from 56 days before homelessness, rather than 28, meaning that they will be able to help while there is still time and that action can be taken before complex needs develop any further. That point has been raised with me several times by local charities. It will save local authorities, the NHS and other bodies money in the long run. It will prevent people from getting county court judgments, as has been mentioned, as well as helping with similar issues, and it will ensure that desperate people really do have the opportunity to get back on their feet. It will free up homelessness charities so that they have more time to help effectively.

Above all, however, prevention is the right thing to do. My hon. Friend the Member for Harrow East said that if one person is sleeping rough on the streets, that is one too many and a national disgrace. I fundamentally agree with him. A key role for all MPs is to create opportunities and help the vulnerable and needy in our society, whatever our party. Surely the Bill goes right to the heart of that. I know that other Members wish to speak, and I never intended to speak for long because I have talked about this issue in the House numerous times. I shall finish by reaffirming my support for the Bill and its intention to prevent homelessness.