Oral Answers to Questions

Kate Hollern Excerpts

Monday 18th March 2024 Commons Chamber

[Kate Hollern (Blackburn) (Lab)]

In early December, my constituent was informed by the DWP that they must renew their personal independence payment entitlement. They were told that if the necessary forms were not returned by 13 January, their PIP could be stopped. On Christmas day, the DWP informed my constituent that, as the forms had not been returned, their PIP entitlement had been stopped and they owed some money. My constituent returned the forms in early January, long before the deadline, but they have had no response since then, and nor have they received their benefits. Could I implore the Minister to intervene in this astounding case and work out exactly how this error could have occurred?

[Paul Maynard]

I thank the hon. Lady for her question. If she writes to me with further details, I will ensure that the relevant Minister is able to look into the case.

Oral Answers to Questions

Kate Hollern Excerpts

Monday 6th March 2023 Commons Chamber

[Kate Hollern (Blackburn) (Lab)]

14. What estimate he has made of levels of unemployment in towns and cities.

[The Minister for Employment (Guy Opperman)]

The January Office for National Statistics labour market statistics publication shows that payroll employment reached a new record high of 30 million in January 2023. That is, of course, higher than at any stage under the last, or any, Labour Government.

[Kate Hollern]

We hear of a record number of vacancies, yet so many who are looking to get into work are out of work. In Blackburn, the claimant count among 18 to 24-year-olds is at 7.9%, against a national rate of 4.6%. What is the Minister doing to bring down barriers to work such as unaffordable childcare, transport, a failed apprenticeship scheme and a levelling-up agenda that is just not meeting the skills agenda?

[Guy Opperman]

The hon. Lady should be aware that last Tuesday there was a jobs fair in her constituency. There were 59 exhibitors, and 900 customers attended the event. They provided fantastic feedback on the support and interventions given. If she did not attend that particular jobs fair, she might want to go to “March into manufacturing” on 21 March, an upcoming jobs fair in her patch.

Oral Answers to Questions

Kate Hollern Excerpts

Monday 23rd January 2023 Commons Chamber

[Guy Opperman]

What an offer—I would be delighted to visit Watford and to thank the excellent team who work at the Watford jobcentre. In answer to my hon. Friend’s question, yes, claimants are expected to take reasonable steps to move into and progress in work, including attending jobs fairs and interviews with employers.

[Kate Hollern (Blackburn) (Lab)]

15. What steps he is taking to support people with high childcare costs to enter work.

[The Parliamentary Under-Secretary of State for Work and Pensions (Mims Davies)]

Parents claiming UC who move into work can get support with paying up-front childcare costs through the DWP flexible support fund. Once in work, eligible parents can claim back up to 85% of their childcare costs each month through their universal credit. That is worth up to £650 for one child and around £1,100 for two or more children, regardless of the number of hours that parents work. There is vital support for working parents and I encourage all hon. Members to visit their jobcentres to help them to understand that and the other crucial support available to their constituents.

[Kate Hollern]

Soaring childcare costs are compounding the cost of living crisis and in some cases pricing them out of work. According to the Coram childcare survey, parents in the north-west are paying on average £1,150 a month for a nursery place for a two-year-old. What plans does the Minister have to support parents who are out of work, looking to increase their hours or on a low wage and struggling with overbearing costs?

[Mims Davies]

I thank the hon. Lady for raising this matter, because it is important for employers to step up as well. Where they have vacancies, they should think about job design and being more welcoming to people wanting to take on more hours and to progress. That is some of the work we are doing through our changes to progression, working with our jobcentres. Of course, payments can also be made directly to the childcare provider, but I am very keen that this works for all parents and it is a matter I am looking at.

State Pension Triple Lock

Kate Hollern Excerpts

Tuesday 8th November 2022 Commons Chamber

[Kate Hollern (Blackburn) (Lab)]

A number of Conservative Members have asked why we are having this debate today, and given the events over the last few weeks, I agree we should ask why we are having it. It is because only a few weeks ago the Prime Minister said he was “totally committed” to protecting the triple lock for pensioners. Subsequently, we have had Ministers refusing to answer direct questions: “Will you protect the triple lock?”—“Well, it’s under review.”

As I say, only weeks ago the Prime Minister said he was “totally committed” to the triple lock, so I suspect another reason we are having this debate today is that the beauty contest in the summer, with very bold statements, has left a number of areas now under review, and that does not give us any confidence at all. The Government took a huge gamble in September and made a complete mess of it, and that is why we are here today. Unfortunately, there is a chance that pensioners and less well-off people will pay the heavy price for the mistakes that were made.

In April, the state pension rose by 3.1%; it should have been by 8.3%. A number of Conservative Members have spoken about the party that protects the triple lock, but it was broken last year and it is in real danger of being broken this year. Last year, that left pensioners £487 worse off. This year, if the same applies, that will be another £480. We have heard Conservative Members talk about covid, and I accept that the Government stepped up and delivered support for many across this country. We have heard about the war in Ukraine, which is a terrible situation. Putin’s war is absolutely terrible. However, these facts were of course known before the Prime Minister gave that total commitment to the triple lock, so what happened in that period of time?

In Blackburn, 13,694 pensioners will be left £900 worse off, right in the middle of a cost of living crisis. We know that pensioners are particularly vulnerable in the energy crisis. What is the sense of giving support for pensioners to brave the energy crisis—only partial support, because they will still pay £1,000 more than they would have done—and then to take it back with the other hand?

Pensioner poverty has been on the rise since 2013, despite the broad statements from Conservative Members. The facts speak for themselves, and this information can be checked. More than half a million pensioners across this country are living in poverty, and we should hang our heads in shame at that, given the wealth this country actually has. The triple lock has been so important in holding back those numbers, and not only do we not want them to increase, we want them to be drastically reduced. These people have worked all their lives and deserve better. They have been penalised for mistakes made by members of the Government.

Is the Minister concerned about breaking the triple lock? I would like an answer to that. What assessment has he made, should he break that promise, of the potential for pensioners dying in poverty? How many Conservative Members agree with what the former Chair of the Conservative party said, which is that people should work more hours and go for better jobs? Tell that to pensioners. The Government made this promise for good reason, and Conservative Members stood on that promise to ensure that older people have the security and dignity they deserve. What has changed? Does the Minister still believe that voters deserve security, dignity and peace of mind in their old age? Will he accept that a second year cut or change to the triple lock is not acceptable?

[Several hon. Members rose—]

Oral Answers to Questions

Kate Hollern Excerpts

Monday 13th December 2021 Commons Chamber

[Stephen Timms (East Ham) (Lab)]

6. What steps her Department is taking to support benefit claimants in meeting increased living costs.

[Kate Hollern (Blackburn) (Lab)]

7. What steps her Department is taking to support benefit claimants in meeting increased living costs.

[Daniel Zeichner (Cambridge) (Lab)]

23. What steps her Department is taking to support benefit claimants in meeting increased living costs.

--- Later in debate ---

[Kate Hollern]

In effect, the new household support scheme, about which we have heard quite a bit today, replaces the £20 universal credit uplift with £1.60. Can the Minister tell me how that will help families through this harsh winter, especially as increasing numbers of people will have to self-isolate? It certainly will not do much for the more than 16% of families in Blackburn who live in fuel poverty—households that are now faced with even higher fuel prices in the winter cost crunch. Will he reconsider the rate of the universal credit standard allowance and ensure that it rises in line with the cost of living?

[David Rutley]

I can reassure the hon. Member that steps are in place to help people through various stages of the employment journey. For those who are in work, there is the universal credit taper and work allowance. For those who are out of work, as the Under-Secretary of State for Work and Pensions, my hon. Friend the Member for Mid Sussex (Mims Davies), has said, there is the plan for jobs, which is making a big difference in people’s lives. For those who are vulnerable and need extra help, there is the household support fund, and in Blackburn and Darwen that comes to £1.6 million over this winter.

Elections Bill (Third sitting)

Kate Hollern Excerpts

Committee stage
Thursday 16th September 2021 Public Bill Committees

[Kate Hollern (Blackburn) (Lab)]

Q Thank you for attending this session. It is interesting that you are the first black witness that we have had and you were invited along to talk about race. I apologise on behalf of the Committee for the way you were treated. The evidence we had yesterday from Peter Golds and Eric Pickles verified that election fraud does happen on very rare occasions. I would like to pick up your point about reaching out to communities and how we engage, encourage and assist people to get involved in the democratic process. Is there anything in the Bill that will enhance that communication and support?

I have just checked the allegation of fraud made by the hon. Member for Peterborough and, in those cases, it was found that no offences were committed. Does the message that electoral fraud has happened in black and ethnic minority communities act to disfranchise those communities, which we are trying to reach?

Maurice Mcleod: Sadly, I think it does, whether deliberately or not. I think we should always lean towards things having been done in good faith, but if you say things like, “There is very serious electoral fraud, and it happens in areas where there are lots of black and Asian people,” it is not a massive leap in people’s minds to, “Okay; so black and Asian people are somehow doing electoral fraud. That is what we’re clamping down on. We’re stopping people doing something dodgy to our process.” That is exactly the sort of alienating message that ends up with people saying, “I’m not interested in any of that stuff. All that politics stuff has nothing to do with me.” Those sorts of narratives do play into that, I am afraid. I have forgotten the beginning part of your question, but I worry about the narrative of, “We need to solve this massive fraud problem that is happening in minority ethnic areas.” I will not say it is a dog whistle, but I think it has an impact on minority communities, certainly.

[Paul Bristow]

On a point of order, Ms Rees.

--- Later in debate ---

[The Chair]

Can we leave it there, please? Your comments are on the record now. We need to move on and take more questions, but your point is noted.

[Kate Hollern]

Q A final question from me. Ladies wearing face coverings turning up to polling stations will require there to be a lot more female staff in polling stations. How can that be managed, and how can we reassure communities that polling stations will have the facilities and staff required?

Maurice Mcleod: That is very hard. You make a really good point. It is all very well saying that photo ID should be used, but if you are not supposed to reveal your face to a man who is not in your immediate family, that is really hard. Even if councils say, “We’ll make sure there are women, or people who know what should happen, at the polling station,” there is still that worry in your head, if you are that woman who is not that confident about whatever, and you need to go out and vote. There is still that concern—“Will I be treated properly? Do they know what my faith needs?”

If that is the route we go down, I would want to see a real effort, through mosques and any other faith groups that would be impacted, to bring those communities on board and show them, “This is how it will be. It will be completely safe. We totally get what you need to do to be observant.” It is another worry—one that I have not brought up so far. Not everyone can use their face as ID as freely as the rest of us.

[Kate Hollern]

Q Thank you very much. Is the voter ID scheme as set out in the Bill compatible with the right to vote under the European convention on human rights, particularly when read with the anti-discrimination provision in article 14 in mind?

Maurice Mcleod: Sorry, I am not sure. Can you say that again?

[Kate Hollern]

Q There is some suggestion that the Bill could contradict the Human Rights Act. Do you have any experience or knowledge of that?

Maurice Mcleod: I do not, I am afraid. I am not from a constitutional background or a legal background, so that is not something I could comment on.

[Kate Hollern]

Very finally, how do you—

[The Chair]

We have to move on. I promised Jerome Mayhew that he could come in, so if we have time at the end, I will bring you and Paul Bristow back in, Ms Hollern. We are against the clock. Mr Mayhew?

Personal Independence Payments

Kate Hollern Excerpts

Wednesday 31st January 2018 Westminster Hall

[Marsha De Cordova]

My hon. Friend is spot on. Let us be clear: from the outset in 2010, the Government’s fundamental aim for the new benefit was to make savings and to reduce the case load of disability benefit claimants. That is a fact. The expectation was to make a saving of 20%, which equated to around £1.5 billion. It is untrue to say that that was not the case. PIP was supposed to cover the additional costs of living with a disability, but that has not been the case in practice. The assessment framework is flawed and it causes delays.

[Kate Hollern (Blackburn) (Lab)]

Having heard the cases that have been discussed, does my hon. Friend agree that the process is dehumanising? It degrades individuals who are at their most vulnerable. Does she also agree that we need to take a two-pronged approach? The private sector makes millions of pounds and causes misery for others, but we must also bear in mind the fact that the policy itself is seriously flawed.

[Marsha De Cordova]

My hon. Friend, too, makes a valid point. We have to look at the policy intention behind PIP’s introduction—to make savings and to reduce the number of disabled people who were entitled to the benefit.

The assessment framework creates a series of financial problems. Poor-quality decision making has led to disabled people losing vital financial support. The evidence is damning—it is there for all to see. When decisions are challenged, in 68% of cases taken to tribunal the finding is in favour of the claimant. That indicates that there is a problem. The process is lengthy and stressful, and many people do not know how to challenge a decision or what they need to do, so many will go without and lose that financial support.

If a claimant wants to challenge a PIP decision, they must first ask for a mandatory reconsideration, as my hon. Friend the Member for North West Durham discussed in detail. That was supposed to improve the claims process, but in reality, it has had the opposite effect. Many disability organisations have noted the number of decisions on claims that have passed through the supposedly rigorous mandatory reconsideration stage, but have gone on to be overturned at tribunal.

According to the Department’s own figures, about 20% of PIP MR cases lead to the decision being revised. It seems that the appeal tribunal process is being used as a backstop for poor decisions that should have been resolved at the initial stage or at the mandatory reconsideration.

Supported Housing: Benefit

Kate Hollern Excerpts

Wednesday 20th July 2016 Commons Chamber

[Kate Hollern (Blackburn) (Lab)]

I am pleased that there is consensus across the House on the importance of supported housing to people in all our communities. We must all show our appreciation of the hard work and dedication of the staff of the charities and housing associations involved. We need to give them the respect they deserve. They do a difficult job, dealing with people with many challenges, and they do it in a positive way.

There has been a cloud over supported housing for some time, with shrinking budgets and uncertainty in welfare policy. These problems have come to a head with the Government’s proposed local housing allowance cap. Although the Government have already had the good sense to delay the implementation of that measure for supported housing, we know that housing associations have already had to factor the proposed changes into their budgets, and that they are now set to be introduced in April 2018. According to the respected National Housing Federation, this means that a staggering 41% of existing supported housing and sheltered accommodation places will be shut. Where will those people go?

I was recently invited to visit Bramwell House, a shelter for the homeless in Blackburn managed by the Salvation Army, a well respected organisation. It helps and supports homeless people by providing accommodation and floating support to those who need it most. The hon. Member for Thirsk and Malton (Kevin Hollinrake), who is no longer in his place, spoke earlier about scaremongering. I have to tell the House that the Salvation Army is not scaremongering; it is scared that it will no longer be able to provide the services that we know are desperately needed.

Bramwell House provides a safe and warm place to stay for people who would otherwise be sleeping rough. The services that it offers give some of the most vulnerable in Blackburn a life chance and an opportunity to change their outlook for the better. The main group of people who look to Bramwell House for support are single homeless people with support needs. Over the past 12 months, 413 residents have been supported there, and 83% of its residents have moved into other more suitable accommodation, which is a truly exceptional record. However, the benefits are so much more than simply offering a place to stay. Bramwell House helps to reduce rough sleeping, involvement in crime, reliance on the health system and demand for other social services in our community, and I find it regrettable that such places find themselves in peril because of short-termism in Tory housing policies.

Some may ask why supported housing should be exempt from the cap. In my opinion, it should be exempt because of the extra costs that are essential to providing the service. Many shelters need to provide staff 24/7, in order to offer real support to deal with the challenges facing these vulnerable people—something that I hope no one in this House will ever have to face. It is essential that the Government do all they can to ensure a future for Bramwell House and similar projects across the country. Homeless people’s futures should not be decided according to the whim of a Department for Work and Pensions that is dead set on cutting the housing benefit bill at all costs. So I hope that the new Secretary of State will look at this with fresh eyes and support the Prime Minister’s statement that this Tory Government are going to have a social conscience. I look forward to seeing the benefits of that.

I look forward to seeing fairness, and to seeing the Secretary of State introducing a long-term funding package so that supported housing schemes do not have to exist month to month or year to year. If the Government take steps to support supported housing, the providers will be able to focus on their great work of providing somewhere warm and safe to sleep, helping the vulnerable to live independently and, crucially, giving homeless people a chance to turn their lives around for the better.

Oral Answers to Questions

Kate Hollern Excerpts

Monday 11th July 2016 Commons Chamber

[Justin Tomlinson]

We have seen that of those who go through the PIP process, 22.5% of claimants secure the highest rate of benefit, compared with just 16% under disability living allowance. We have a constant evaluation, including working with charities and stakeholders, and currently a claimant can expect to have their assessment process over a median of 13 weeks end to end, which is well within expectations.

[Kate Hollern (Blackburn) (Lab)]

Will the Secretary of State intervene personally in the case of one of my constituents, who suffered a stroke, has severe eyesight problems and is almost completely wheelchair-bound? He was refused PIP and as a result his wife has been refused carer’s allowance. He has not had a reassessment since November last year and that is not acceptable.

[Justin Tomlinson]

I would be happy to meet the hon. Lady to discuss this specific case.

Oral Answers to Questions

Kate Hollern Excerpts

Monday 9th May 2016 Commons Chamber

[Julie Elliott (Sunderland Central) (Lab)]

12. If his Department will introduce transitional protection for women adversely affected by changes in the state pension age.

[Kate Hollern (Blackburn) (Lab)]

19. If his Department will introduce transitional protection for women adversely affected by changes in the state pension age.

[Barbara Keeley (Worsley and Eccles South) (Lab)]

21. If his Department will introduce transitional protection for women adversely affected by changes in the state pension age.

--- Later in debate ---

[Mr Vara]

During the debates in 2011, the then Secretary of State for Work and Pensions and the then Pensions Minister said on Second Reading of the Pensions Bill that they would go away, consider and reflect, and they did precisely that: on Report, they made a concession worth £1.1 billion and reduced the timeframe from two years to 18 months. Transitional arrangements were put in place, and at a substantial and significant cost, notwithstanding the very tough economic climate at the time.

[Kate Hollern]

Recently, the Minister for Small Business, Industry and Enterprise talked about how

“people have been working…for up to 30 years and paying into a pension fund in the expectation that…they will have a certain amount of money on which to live”.

She went on to say that

“there is an increasingly good case to be made for the right thing to be done by people”.—[Official Report, 25 April 2016; Vol. 608, c. 1183.]

Given the sudden change in the retirement age for women, how can the Government justify this rank hypocrisy from one Minister to another? Will the Secretary of State bring fairness for those women? In his new role, he has an opportunity to show that he will consider things fairly and support the Minister for Small Business, Industry and Enterprise.

[Mr Speaker]

From the context of her question, I think that the hon. Lady was levelling the charge of inconsistency as between one Minister and another. I know she would not accuse a Minister of behaving hypocritically to another.