Oral Answers to Questions

Johnny Mercer Excerpts

Monday 6th July 2020 Commons Chamber

[Simon Baynes (Clwyd South) (Con)]

What steps his Department is taking to ensure the provision of a high-quality welfare service for veterans during the covid-19 outbreak.

[The Minister for Defence People and Veterans (Johnny Mercer) [V]]

The Veterans Welfare Service has continued to provide full support to veterans throughout the covid-19 pandemic.

[Darren Henry]

Last week I spoke to Forces in the Community, a charity in Broxtowe that supports veterans re-entering civilian life. We agreed that one of the hardest adjustments is finding a rewarding job, and all too often veterans fall at the first application stage because they do not have the “traditional” experience that employers are looking for. The Government have delivered on their manifesto pledge to harness the talent of veterans, guaranteeing an interview if they are applying for a role in the civil service, but we should aim bigger and better. Will my hon. Friend agree to meet me to discuss a pilot veteran confident employer scheme to be rolled out nationwide, so that more veterans’ skills are recognised and harnessed, and they are given the boost they need to thrive as civilians?

[Johnny Mercer]

I thank my hon. and gallant Friend for his question, and I commend him on his maiden speech, in which he talked about these issues. I am very clear, and the Department is very clear, that the single biggest factor that can improve the life chances of veterans in this country is having a job. We have more veterans going into employment than ever before, but I would be delighted to meet him and hear about his specific efforts in Broxtowe.

[Simon Baynes]

Will the Minister look at ways to protect the funding in Clwyd South and the wider Wrexham area for the provision of armed forces liaison officers and housing and mental health support for our veterans in these difficult times?

[Johnny Mercer]

I would be delighted to look at that. We have secured specific funding during this challenging time—£6 million out of the Treasury, which has gone to over 100 armed forces charities dealing with the unique challenges of this crisis. I am determined that we will realise this Government’s vision to make this the best country in the world to be a veteran. I would be delighted to meet my hon. Friend and find out what more we can do.

[Mrs Sharon Hodgson (Washington and Sunderland West) (Lab) [V]]

I want to start by wishing the Minister and his wife a huge congratulations on the birth of their daughter, Audrey.

The Government’s ambition is to make the UK the best country in the world to be a veteran, and the Opposition obviously share that ambition, but for 10 and a half weeks, the telephone service of the Veterans UK helpline was closed. The Minister will no doubt say that there was an email service, but his own figures show that that email service saw an overall reduction of over 10,000 contacts on average per month between April and June this year compared with last year, proving that veterans were not emailing instead. What assessment has he made of the impact of the closure of the telephone service on those people who would normally have called the helpline?

[Johnny Mercer]

I thank the hon. Member for her kind comments about my daughter. She is right—the telephone service was briefly suspended while Veterans UK, like every other organisation in the country, tried to reconfigure its services, to ensure that we met the demand out there. We have helped over 13,000 veterans since 23 March. Per month, we make 470,000 pension and compensation scheme payments. I am still unaware—as I was six weeks ago, when I spoke from the Dispatch Box—of a single veteran whose urgent need has not been responded to, but if she is aware of any, I would be more than happy to meet her and find out what we can do better.

[Mark Jenkinson (Workington) (Con)]

What steps his Department is taking to ensure that veterans are protected from vexatious claims.

[John Howell (Henley) (Con)]

What steps his Department is taking to ensure that veterans are protected from vexatious claims.

[The Minister for Defence People and Veterans (Johnny Mercer) [V]]

We rightly expect the highest standards of our service personnel. We also owe them justice and fairness. On 18 March 2020, I introduced the Overseas Operations (Service Personnel and Veterans) Bill to tackle vexatious claims and end the cycle of reinvestigations against our armed forces personnel and veterans.

[Mark Jenkinson]

I associate myself with the good wishes to the Minister and his wife. In my constituency, Workington, there is an active veterans hub, members of which I met earlier this year. What support can the Department provide for our veterans as they leave the forces to find alternative employment in Workington and other areas across Britain?

[Johnny Mercer]

I would be delighted to meet my hon. Friend to talk about the options available in his area. More money and more opportunities than ever before are going into veterans employment. As I said earlier, it is the single biggest factor that improves the life chances of any veteran and their family. I am always looking to do more, and I am happy to meet my hon. Friend to go through what is available in his area.

[Tom Randall]

A veteran with an exemplary record from his two tours in Afghanistan recently confided in me his concerns—and, more worryingly, those of soldiers he served with who come from towns in my constituency such as Arnold and Carlton—about being prosecuted as a result of vexatious claims in the future. Does my hon. Friend agree that it is our duty to ensure that we end the unfair trials of people who have served their country?

[Johnny Mercer]

My hon. Friend is absolutely right. This has been one of my driving missions since I entered Parliament. I am delighted to be part of the first Government to have really taken on a very difficult issue, carefully walking down the path of making sure that we can always prosecute those who break the law—uniform is no hiding place for those who do—but that the days of lawyers rewriting history in order to line their own pockets and run amok in lawfare come to an end.

[John Howell]

Any action the Minister takes is likely to require a derogation from the European convention on human rights. Given that the ECHR is part of the apparatus of the Council of Europe, will he meet members of the parliamentary delegation to the Assembly, such as myself, so that we can help?

[Johnny Mercer]

I would be delighted to meet my hon. Friend. I have said time and again that this is a difficult issue and one that requires all of us to work together, both within parties and across parties. The House is united in the view that people who serve and who have done nothing wrong should not spend the rest of their lives fearing prosecution. I would be delighted to work with my hon. Friend to discover what more we can do to make sure that measure is brought forward.

[John Healey (Wentworth and Dearne) (Lab)]

The Government are the custodians of the armed forces covenant, which Labour has always been proud to support. The covenant rightly declares:

“Those who serve in the Armed Forces…those who have served in the past, and their families, should face no disadvantage compared to other citizens in the provision of public and commercial services”,

so why are the Government now legislating to disadvantage our own armed forces personnel who serve overseas by blocking any injury or negligence claim against the Ministry of Defence if troops miss a hard six-year deadline?

[Johnny Mercer]

With the greatest respect, I think the right hon. Gentleman has misunderstood the Bill. Veterans and service personnel will still be able to bring claims against the MOD, even if more than six years have elapsed. The time starts when the condition is diagnosed or when it is first reported. I reiterate that the Bill is a difficult piece of legislation that will need help from all parts of the House to pass. It is worth reading and understanding it, so that we can find a way to make sure the injustice ends.

[John Healey]

Of course, I have read the legislation, and the word “diagnosis” does not appear in it. The Minister is right about baseless and repeated claims; we want to stop those as well, but in part the Bill does more to protect the MOD than it does to protect British soldiers. The Bill may well breach our armed forces covenant; it certainly will deny those who serve our country overseas the same employer liability rights as everyone else enjoys at home. Why should those who put their lives on the line for Britain overseas have less access to compensation than the UK civilians they defend?

[Johnny Mercer]

I ask the right hon. Gentleman to reflect briefly on whether I would advocate a piece of legislation that would do that. The Bill does not do that. It is clear that we are bringing in various conditions to stop our service personnel and veterans repeatedly having to give evidence in relation to historical incidents or to respond to allegations. It has been a long time in the making; the injustice has gone on for many years. What he is saying is simply not in the Bill. I would be more than happy to meet him and Members from all parts of the House to discuss what is in the Bill. We need to work together to get the Bill over the line.

[Nick Smith (Blaenau Gwent) (Lab)]

What steps his Department has taken to maintain the overall size of the armed forces as set out in the 2015 strategic defence and security review.

--- Later in debate ---

[Margaret Greenwood (Wirral West) (Lab)]

What support his Department is providing for veterans during the covid-19 outbreak.

[The Minister for Defence People and Veterans (Johnny Mercer) [V]]

The full range of veterans’ support services, including the Veterans UK helpline and welfare service, have continued to be provided throughout covid-19 pandemic.

[Jason McCartney]

I declare an interest as a Royal Air Force veteran and as honorary president of the Royal Air Forces Association in Huddersfield. Will the Minister please update the House on the phase 2 roll-out of the ID card for military veterans? Having spoken to fellow veterans, they tell me that having this ID card will give them real confidence in trying to access support services, including NHS services.

[Johnny Mercer [V]]

I pay tribute to my hon. and gallant Friend for pursuing this issue. A new veterans ID card was launched in February 2019. Service leavers are currently getting that veterans railcard. There are challenges around future proofing and safeguarding against fraudulent use, which means that the process of rolling out phase 2 to existing veterans is taking longer than I had hoped, but I hope to have some progress for him by the end of the year.

[Kerry McCarthy]

We know that many veterans will have been affected during this coronavirus crisis. The older veterans, perhaps those from world war two, might have to shield, while the younger ones may have a range of mental health problems, including post-traumatic stress disorder, and this current crisis will no doubt put additional pressure on them. What support is being given to those younger veterans, or indeed to older veterans with mental health problems, to make sure that they do not come out of this situation worse than they went in?

[Johnny Mercer]

I am acutely aware that the covid pandemic has placed extra and unique challenges on our veteran community, particularly those who have had to isolate and who find isolation difficult at the best of times. We have put more money in—£6 million from the Treasury has gone to 100 different armed forces charities, both large and small across the country. We are working hard with our NHS colleagues to ensure that we are providing services through the transition and liaison service and the complex treatment service. The numbers there are looking good, and I am confident that we have had a good professional service throughout this time.

[Chris Elmore [V]]

I know the Minister will agree that the armed forces have gone above and beyond throughout the course of the pandemic, particularly those charities that have been providing specific support to veterans. However, concerningly, one in every 10 charities believes that it will have to close in the next 10 months. Will the Minister explain what work he has been doing with the Ministry of Defence and with the Treasury to ensure that, if these charities do have to close, the support will still be there for veterans?

[Johnny Mercer]

The hon. Gentleman is absolutely right to focus on the output from these charities and what that care looks like from the veterans’ point of view. My determining concern is that, where these services are, regrettably, unable to continue, that service is still provided and that veterans can access them across the country. I have worked hard with officials in the Treasury to get money into the sector. There is no doubt that the veterans’ charity and care sectors are going through an accelerated process of reform as a result of covid-19, but I am determined to take the opportunities from that, making sure that we fulfil the Government’s ambition to make this the best country in the world in which to be an armed forces veteran.

[Navendu Mishra]

The Minister said that the veterans’ gateway app would put veterans’ care in the palm of every veteran in the country. Can he tell us how many people have downloaded and used this app in its first two months?

[Johnny Mercer]

I have not formally launched the veterans’ gateway app at the moment. We are going through a process of working with users and so on to make it more user-friendly. That is an ambition of mine: to put veterans’ care in the palm of every single veteran in this country. We will have a formal launch and I would be delighted if the hon. Gentleman came with me to that launch. We can then look at the figures together and perhaps work on getting the app into more people’s pockets as we go.[Official Report, 13 July 2020, Vol. 678, c. 7MC.]

[Margaret Greenwood [V]]

The Minister said that the veterans’ gateway app will put veterans’ care in the palm of every veteran in the country. Will he tell us what estimate his Department has made of the number of veterans who do not have a smartphone and what his Department is doing to reach them?

[Johnny Mercer]

It is a completely fair point that many of our veterans are of an age group who will not be digitally able to access this app. The app was never designed to be something that is all encompassing. It is simply another measure in the suite of options that we are offering to veterans in this country to make sure that this is the best country in the world in which to be an armed forces veteran. There is a whole host of other ways of looking after our veterans, such as breakfast clubs that we all get involved in. When this app does come out, I will be looking at ways to make it even more user-friendly, particularly to our older veterans, to whom we owe such a great debt.[Official Report, 13 July 2020, Vol. 678, c. 8MC.]

[Anthony Mangnall (Totnes) (Con)]

What support his Department has provided to service personnel operating overseas during the covid-19 pandemic.