Bus Services (No. 2) Bill [Lords]

Heidi Alexander Excerpts

2nd reading
Monday 2nd June 2025 Commons Chamber

[The Secretary of State for Transport (Heidi Alexander)]

I beg to move, That the Bill be now read a Second time.

I start by thanking my friend, the Minister of State for Rail, for being an excellent advocate and custodian of the Bill as it made its way through the other place. As someone who started his career on London’s world-famous red buses, there was no better person in the country than the noble Lord Hendy to kick-start the Government’s bus reform journey. I am proud to call him my friend, and I am grateful every day for his wise counsel, frank advice and gentle good humour.

What we saw in the other place, and what I hope we may be able to secure in this House, is constructive cross-party support. We all recognise how buses connect us to the things that matter most: work and school, friends and family, essential services and the weekly shop. The billions of bus journeys each year—equivalent to over 100 every second of every day—are the difference between vibrant communities and boarded up high streets, between aspiration and isolation, and between getting on and being forced to give up.

The Bill represents years of work in opposition and now in government to discard the failed 40-year model of deregulation in favour of putting passenger needs, reliable services and local accountability at the heart of the industry.

[Wendy Morton (Aldridge-Brownhills) (Con)]

I wholeheartedly agree with the Secretary of State on the importance of buses for connectivity. I note that the Bill talks about “socially necessary” services, but it would be helpful to have a better understanding of the definition of what they are beyond my own interpretation. For example, if a constituency does not have a train station, can we therefore have a greater assurance that we will see no loss in our bus services?

[Heidi Alexander]

Through the Bill, we will be giving local transport authorities the power to determine socially necessary local services. That relates to access to employment, jobs, things like health facilities, and education. That power will lie with local authorities and it will be for them to determine.

[Wendy Morton]

rose—

[Heidi Alexander]

I will make some progress.

Before I come to the Bill’s key measures, I will briefly set out the context. Although it may be tempting for me to lay the blame for the current state of buses entirely at the feet of the last Government, that would be neither right nor fair. They too inherited a broken, deregulated system that forced passengers to navigate multiple operators on similar routes, but with different tickets. They, too, faced declining patronage, with 1.8 billion fewer journeys outside London last year than in 1986, and, to their credit, they tried to fix that. The national bus strategy, bus service improvement plans and greater powers for mayors were all steps in the right direction to improve services for passengers.

[Wendy Morton]

Will the Secretary of State give way?

[Heidi Alexander]

I am going to make some progress.

However, in some areas such as franchising, the last Government did not go far enough, so this Bill will not only build on previous reforms but go further—much further—in fixing the faults that are still holding the industry back from meeting the needs of local people. I hope that Members in all parts of the House will see the merits of the approach that we are taking. After all, we have all heard from constituents about jobs not taken and opportunities missed because bus services are too unreliable, or do not operate on Sundays, or do not cater for night-time shifts.

[Dame Meg Hillier (Hackney South and Shoreditch) (Lab/Co-op)]

In London we have benefited for a long time from bus services that are better than those in the rest of the country, and I wholeheartedly welcome my right hon. Friend’s desire to level that up, but in London we also have floating bus stops. I know that matching the needs of cyclists, of whom I am one, with those of others involves a delicate balance, but for someone who is blind, visually impaired or encumbered by, for instance, a buggy, getting off a bus at a floating bus stop is very dangerous. What plans has my right hon. Friend to tackle the issue across the country?

[Heidi Alexander]

My hon. Friend may know that in the Bill we commit ourselves to producing design guidance for local authorities so that they can look at what is best practice. She may also know that in the other place the Rail Minister said we were committing ourselves to a non-statutory pause on the type of floating bus stop that requires a passenger to alight directly on a cycle lane. I hope that that gives her some reassurance.

[Marsha De Cordova (Battersea) (Lab)]

I thank the Secretary of State for the work that she is doing in this regard. I am pleased to hear that the Bill requires guidance to be produced to enable authorities to make floating bus stops safe and accessible, but many blind and partially sighted people, including me, have experienced problems with them. Could a proper assessment of their safety be carried out to ensure that no passenger who uses a bus, whether it is to go to work or to attend a health appointment, will experience the challenges that so many people currently experience when trying to navigate them?

[Heidi Alexander]

We will be looking carefully at this issue. I am very conscious of the needs of the visually impaired community, but I am also very conscious of the need to protect cyclists and pedestrians on our roads, so I am keen for us to look at the issue in the round.

[Chris Vince (Harlow) (Lab/Co-op)]

Will my right hon. Friend give way?

[Heidi Alexander]

I am going to make a little more progress, but I shall be happy to take interventions later.

I was talking about the problems caused by bus services that are unreliable, do not operate at weekends or, perhaps, do not cater for individuals working night shifts. We all know that each of those stories is the story of a life frustrated, but, taken together, they constitute an anthology of wasted potential, of living standards and growth held back. That is why improving bus services underpins our plan for change, and it is why, despite difficult choices made across Government, we confirmed more than £1 billion in funding in the last Budget to protect vital routes and keep fares down.

[Wendy Morton]

rose—

[Ellie Chowns (North Herefordshire) (Green)]

rose—

[Heidi Alexander]

I am not going to give way again to the right hon. Member for Aldridge-Brownhills (Wendy Morton). I will give way to the hon. Member for North Herefordshire.

[Ellie Chowns]

Does the Secretary of State recognise that rural constituencies such as mine have particular needs, and that the funding needs to reflect the extra costs associated with rurality, as well as the demographic demands? Young people, older people and people on low incomes rely on buses more than others. Will those factors be taken into account in the funding mechanisms for bus services?

[Heidi Alexander]

I can reassure the hon. Lady that we have taken those issues into account in our allocation of this year’s funding.

Let me now explain our approach. Funding, even record funding, without reform means throwing good money after bad, and that brings me to the Bill. Our reforms are not ideological. Regardless of what some may say, this is not about public ownership versus private enterprise. It is about enabling more people to use buses, about ensuring that those services are safer, more reliable and more accessible, and about harnessing the best of devolution.

[Rachel Taylor (North Warwickshire and Bedworth) (Lab)]

I thank my right hon. Friend for introducing the Bill. Sarah, one of my constituents, is here today. Her work with the National Federation of the Blind of the UK and its street access campaign has demonstrated the difficulty that blind and partially sighted people experience in accessing buses. They cannot make the choice that others make to pass their driving tests as soon as they reach the age of 17 so that they can travel to their local colleges, schools or hospital appointments. I want to draw attention to that fantastic campaign, and to ask for the Bill to make clear to local authorities that they must work to ensure that all buses are accessible—not just to people with sight impairments but to those who need to access a bus in a wheelchair, like my friends who cannot travel together and are often whizzed past by the driver, and have to wait longer than the rest of us.

[Heidi Alexander]

I thank my hon. Friend for making that point so powerfully. I can reassure her that the Bill will introduce a duty for local transport authorities to consult disabled passengers and disability organisations before initiating a franchise scheme. It will standardise the current disability training requirements that operators will need to fulfil, and it will give the Government new powers to require operators to record data on that training. I think that, taken together, those measures should represent a positive improvement in the way in which the bus network is designed to ensure that everyone can use it.

As I was saying, the Bill was designed to harness the best of devolution. That means transferring power away from central Government and operators, and towards local leaders—those who know their areas best—and giving them the tools to deliver buses on which communities can rely. Whether we are talking about the franchising that has worked so well in London or Jersey, about the local authority bus companies that have thrived in Nottingham and Reading or about the excellent examples of enhanced partnerships in Brighton and Norfolk, it is clear to me that one size does not fit all. The Bill will expand the options available to local authorities so that each area has the bus service that is right for it, while also safeguarding the needs of passengers, particularly the most vulnerable.

[Jim Shannon (Strangford) (DUP)]

I know that the Secretary of State is committed to ensuring that buses are environmentally friendly and meet the net zero targets that we all want to be met. Wrightbus in Ballymena, in Northern Ireland, is a leading producer of hydrogen buses, which provide safe, reliable, cost-effective transport. Has the Secretary of State been able to have any discussions with Wrightbus—which supplies buses in London and elsewhere in the UK—with a view to ensuring that everyone in the United Kingdom of Great Britain and Northern Ireland can take advantage of that innovative technology?

[Heidi Alexander]

The hon. Gentleman is right to highlight the innovative technology developed by Wrightbus. I know that the Under-Secretary of State for Transport, my hon. Friend the Member for Wakefield and Rothwell (Simon Lightwood), has not only met representatives of Wrightbus but visited its facility.

Let me now explain how we are going about fixing the broken franchising process.

It cannot be right that it took Mayor Andy Burnham years to bring just one bus under public control, after being frustrated at every turn. With bus services in Greater Manchester now part of the Bee Network, usage is up by 14%, and revenues and punctuality are also moving in the right direction. However, franchising remains too complex. Proposed schemes need to jump through myriad hoops, and they still require my consent to proceed—which is odd, to say the least. The idea that I understand what passengers in Leicestershire or Cornwall need better than their local leaders do is for the birds. In December, we opened up franchising to every local authority. Through this Bill, we will further streamline the process, making it simpler for franchise schemes to be granted and assessed.

[Sir Julian Lewis (New Forest East) (Con)]

The Secretary of State referred earlier to placing certain statutory duties on county councils. When she considers that, will she consider including in those duties the maintenance of companion bus passes for people with learning difficulties who cannot travel on their own? It is not much good for them to have a free bus pass if they cannot take a companion with them.

Will the Secretary of State join me in expressing our sadness and commiseration over the recent passing of Mr Andrew Wickham, who spent more than 40 years in the transport industry and over a decade as managing director of Go South Coast, which operates Bluestar buses in New Forest East? I always found him to be a marvellously attentive correspondent, and he was someone who worked until almost the very end.

[Heidi Alexander]

I am grateful to the right hon. Gentleman for his intervention, and he gives me the opportunity to place on record my thanks to Andrew Wickham. I have the privilege of representing the constituency of Swindon South, and he ran Swindon’s Bus Company. He was the epitome of professionalism and kindness to me—not only as a Member of a Parliament, but when I was a candidate—and I pass on my condolences to his family, his friends and his colleagues.

The right hon. Gentleman raises a fair point about the importance of companion travel for individuals with disabilities. He will know that the decision to add extras to the English national concessionary fare scheme is taken by local authorities.

I was talking about our desire to make the franchising system simpler. Of course, the model will not work everywhere, which is why this Bill also strengthens enhanced partnerships and removes the ideological ban on establishing new local authority bus companies. Furthermore, by giving local authorities the power to design and pay bus operator grants in their area, the Bill gives greater protections for socially necessary local services, securing the lifeline routes that keep communities connected.

[Tim Farron (Westmorland and Lonsdale) (LD)]

In our communities we have nearly full employment, but a lot of people are on extremely low wages. Before the bus fare cap came in, the bus fare from Kendal to Ambleside was the second highest in the entire country, costing people a quarter of their salary to get to work. As the Secretary of State makes sure that devolution happens and that franchising is done in a way that is fit for purpose in each different area, will she ensure that she does not abdicate her responsibility to fully fund the bus fare cap, so that people like my constituents can actually afford to get to work?

[Heidi Alexander]

The hon. Gentleman will be aware that there is a spending review under way, but I can confirm that I fully appreciate the importance of having an affordable and accessible bus route. He will be aware that zero funding was allocated to fund the bus fare cap beyond the end of last year, and this Government stepped in with our commitment to the £3 fare. Although it applies to only one in six journeys—because a number of people who travel regularly will use a travelcard for a week or a month—I am aware of the importance that his constituents and others attach to the cap.

[Luke Murphy (Basingstoke) (Lab)]

I congratulate the Secretary of State and her team, including the Minister in the other place, on bringing this Bill before the House. Since 2010, we have seen 2 million fewer bus miles ridden in Hampshire. In Oakley, Chineham, Black Dam and South Ham, I have heard stories of missed appointments, work shifts and social engagements as a result of poor service. Can she confirm that this Bill will give every part of England the opportunity to take back control of its bus services? Can she explain what will happen with the devolution process and whether the powers will pass to the new unitary authorities or mayoral authorities, or has that yet to be decided?

[Heidi Alexander]

My hon. Friend is a fearsome advocate for his constituents, and I know the importance that he places on local bus services. Under the new devolution arrangements, local transport authorities will be the part of local government where the new powers lie. It is for local transport authorities to decide whether franchising or an enhanced partnership is the route for them to deliver the services that their communities need.

Running buses should always be about serving passengers, and I want to say something about safety and what we are doing, through this Bill, to put the needs of passengers first. We want to keep passengers safe at any time of day or night, and at any point in their journey, be it waiting at bus stops or when on board. That is why this Bill includes powers for local transport authorities to crack down on fare dodgers and tackle antisocial behaviour; requirements for drivers of school services to pass enhanced criminal record checks, closing an existing loophole; and mandatory training for bus staff to help tackle crime where it is safe for them to do so.

[Neil Duncan-Jordan (Poole) (Lab)]

I want to return briefly to the socially necessary services that the Secretary of State mentioned. Two issues in my constituency are of great importance: the first relates to the fact that school-only buses are often more expensive than regular services; and the second relates to operators, who tell me that the current SEND transport model is unsustainable and that children with special educational needs and disabilities are being left with a poorer service. Will the Bill seek to address those concerns?

[Heidi Alexander]

There are not specific criteria and provisions in this Bill, but I can assure my hon. Friend that my ministerial colleagues and I are very aware of those issues. Although school-only bus provision is provided in a slightly different way, I would be happy to talk to him about the particular issues in his constituency.

I want to say something about accessibility. For many, buses are a route to a better, more independent life, yet the current patchwork quilt of standards and regulations can further disable passengers, rather than enable them. That will change through this Bill, because local authorities will be required to produce a bus network accessibility plan and to consult disability organisations on changes to services, as I said earlier. New statutory guidance will make stopping places more accessible, including floating bus stops, which came up earlier. However, after listening to concerns, we will press pause on those that are perceived to be poorly designed.

[Chris Vince]

Part of the issue with bus stops in Harlow has been caused by the redevelopment of sustainable transport corridors, which we absolutely welcome. Bus stops are being forced to move, making them less accessible. Is that something that the Bill takes into account? Even if it is a temporary bus stop or bus station, we need to ensure that it fits the criteria.

--- Later in debate ---

[Heidi Alexander]

The Bill will improve the ability of local transport authorities to deal with precisely that sort of situation.

[Sir Ashley Fox (Bridgwater) (Con)]

Will the Secretary of State give way?

[Heidi Alexander]

I will make some progress. I am conscious that a number of Members want to speak, and I would like to allow as many people as possible to make contributions.

I want to say something about our commitment to meeting our net zero targets. This Bill will restrict new non-zero emission buses on most local services in England from no earlier than January 2030, and I know that my hon. Friend the Minister for Local Transport is already speaking to the industry—not just about securing an orderly transition, but about the opportunity for British bus manufacturers to meet new demand both at home and abroad.

Finally, several non-Government amendments were added to the Bill during its passage in the other place, which is why I was unable to make a statement of compatibility with the European convention on human rights. That was the result of clause 40, which was not tabled by the Government. It requires recording violent behaviour on buses and sharing that data with the local transport authority, and it also requires consulting trade unions on staff safety. The personal data requirements are incompatible with ECHR obligations; as such, the Government will seek to address this matter as the Bill progresses.

[Calum Miller (Bicester and Woodstock) (LD)]

The Secretary of State mentioned that the Minister for Local Transport is taking responsibility for the net zero side, and I was delighted to welcome him to my constituency to see the work of Wrightbus, which is repurposing diesel buses with its new powertrains. Could she provide reassurance that buses repurposed as net zero buses will also be eligible for Ministry of Housing, Communities and Local Government funding for decarbonisation of the bus fleet in the future?

[Heidi Alexander]

If I may, I will write to the hon. Gentleman to confirm that point, but I understand why he is keen to raise it.

In conclusion, I would say that for too long and in too many places a degraded bus network has been symbolic of wider national decline, with each poor service reinforcing a sense of things not working as they should. That ends now. This Bill represents a brighter future for bus travel. For the first time in 40 years, we are taking back control of our buses, transferring power from operators to local leaders and from Whitehall to the town hall, where it belongs. I truly believe that the transport needs of my constituents in Swindon are different from those of passengers in Scunthorpe or Southend. That is why buses will rightly look and feel different across the country, reflecting the identity and priorities of local areas.

This Bill is just the start of the journey. Throughout its passage and following Royal Assent, we will continue to work with the bus industry, passenger groups and colleagues in both Houses as we set out further regulations on the standards that we and millions of daily passengers expect. Better buses are around the corner, with increased reliability, greater accountability and services that passengers can finally depend on. I commend this Bill to the House.

[Madam Deputy Speaker (Judith Cummins)]

I call the shadow Secretary of State.