Points of Order

Greg Knight Excerpts

1st reading: House of Commons
Wednesday 19th July 2017 Commons Chamber

[Mr Speaker]

I think the nation should be aware that, perhaps because the right hon. Gentleman’s Bill relates to parking, he is sporting a notably colourful tie, which features a very large number of cars. Knowing his penchant, I assume that they are classic cars.

[Sir Greg Knight (East Yorkshire) (Con)]

They are, indeed.

Unpaid Trial Work Periods (Prohibition) Bill

Presentation and First Reading (Standing Order No. 57)

Stewart Malcolm McDonald, supported by Ian Murray, Lady Hermon, Caroline Lucas, Christine Jardine, Patricia Gibson, David Linden, Alison Thewliss, Chris Stephens, Patrick Grady, Carol Monaghan and Martin Whitfield, presented a Bill to prohibit unpaid trial work periods in certain circumstances; and for connected purposes.

Bill read the First time; to be read a Second time on Friday 16 March 2018, and to be printed (Bill 18).

Prisons (Interference with Wireless Telegraphy) Bill

Presentation and First Reading (Standing Order No. 57)

Esther McVey, supported by Andrew Selous, David T. C. Davies, Kirstene Hair, Trudy Harrison, Philip Davies, Mr Jacob Rees-Mogg, Mr Christopher Chope, Paul Farrelly, Mr Kevan Jones, Mr Stephen Hepburn and Sir Edward Davey, presented a Bill to make provision about interference with wireless telegraphy in prisons and similar institutions.

Bill read the First time; to be read a Second time on Friday 1 December, and to be printed (Bill 19).

Stalking Protection Bill

Presentation and First Reading (Standing Order No. 57)

Dr Sarah Wollaston, supported by Mrs Cheryl Gillan, Ms Harriet Harman, Alex Chalk, Antoinette Sandbach, Luciana Berger, Richard Graham, Victoria Prentis, Maria Caulfield, Mims Davies, Jess Phillips and Vicky Ford, presented a Bill to make provision for protecting persons from risks associated with stalking; and for connected purposes.

Bill read the First time; to be read a Second time on Friday 19 January 2018, and to be printed (Bill 20).

[Mr Speaker]

Friday 19 January—I do hope I am here.

Employment and Workers’ Rights Bill

Presentation and First Reading (Standing Order No. 57)

Stephanie Peacock, supported by Louise Haigh, Rachel Reeves, Dan Jarvis, Ellie Reeves, Clive Lewis, Lisa Nandy, Jo Stevens, Ian Mearns, Mike Amesbury, Laura Smith and Chris Stephens, presented a Bill to make provision about employment conditions and workers’ rights; and for connected purposes.

Bill read the First time; to be read a Second time on Friday 27 April 2018, and to be printed (Bill 21).

Licensing of Taxis and Private Hire Vehicles (Safeguarding and Road Safety) Bill

Presentation and First Reading (Standing Order No. 57)

Daniel Zeichner presented a Bill to make provision about the exercise of taxi and private hire vehicle licensing functions in relation to persons about whom there are safeguarding or road safety concerns; and for connected purposes.

Bill read the First time; to be read a Second time on Friday 2 February 2018, and to be printed (Bill 22).

Freedom of Information (Extension) Bill

Presentation and First Reading (Standing Order No. 57)

Andy Slaughter, supported by Dan Jarvis, Jo Stevens, David Hanson, Ian C. Lucas, Ruth Cadbury, Christian Matheson, Clive Efford, Stephen Timms, Ms Karen Buck, Louise Haigh and Kate Green, presented a Bill to make providers of social housing, local safeguarding children boards, Electoral Registration Officers, Returning Officers and the Housing Ombudsman public authorities for the purposes of the Freedom of Information Act 2000; to make information held by persons contracting with public authorities subject to the Freedom of Information Act 2000; to extend the powers of the Information Commissioner; and for connected purposes.

Bill read the First time; to be read a Second time on Friday 15 June 2018, and to be printed (Bill 23).

Representation of the People (Young People’s Enfranchisement) Bill

Presentation and First Reading (Standing Order No. 57)

Peter Kyle, supported by Nicky Morgan, Norman Lamb, Sir Peter Bottomley, Rachel Reeves, Ruth Smeeth, Wes Streeting, Anna Turley, Holly Lynch, Conor McGinn, Caroline Lucas and Jim McMahon, presented a Bill to reduce the voting age to 16 in parliamentary and other elections; to make provision for auto-enrolment onto the electoral register for people aged 16 to 24; to make provision about the use of educational establishments as polling stations; and for connected purposes.

Bill read the First time; to be read a Second time on Friday 11 May 2018, and to be printed (Bill 24).

Physician Associates (Regulation) Bill

Presentation and First Reading (Standing Order No. 57)

Anne Marie Morris presented a Bill to make provision for the regulation of physician associates; to make physician associate a protected title; and for connected purposes.

Bill read the First time; to be read a Second time on Friday 26 October 2018, and to be printed (Bill 25).

National Living Wage (Extension to Young People) Bill

Presentation and First Reading (Standing Order No. 57)

Holly Lynch, supported by Chris Bryant, Jo Stevens, Anna Turley, Wes Streeting, Jess Phillips, Tulip Siddiq, Ruth Smeeth, Gareth Snell, Conor McGinn, Naz Shah and Graham Jones, presented a Bill to extend the National Living Wage to people aged 18 to 24.

Bill read the First time; to be read a Second time on Friday 6 July 2018, and to be printed (Bill 26).

Parking (Code of Practice) Bill

Greg Knight Excerpts

2nd reading: House of Commons
Friday 2nd February 2018 Commons Chamber

[Sir Greg Knight (East Yorkshire) (Con)]

I beg to move, That the Bill be now read a Second time.

Parking is an indispensable part of motoring. If you arrive by a car, you need to park it. Our high streets, in-town businesses, many other facilities and even some housing units are all only reachable, useable or viable through the use of local parking facilities.

According to the Driver and Vehicle Licensing Agency, there are 38 million vehicles on our roads. Of those, probably some 19 million—about half—will drive and then undertake at least one parking transaction each and every day. The number of tickets issued every year from private car parks is near to 5 million, so it is clear that the majority of vehicle owners do not have an issue involving parking fines.

However, it is important that those parking on private land who receive a private parking notice are treated fairly and consistently. Motorists should have the certainty that when they enter a car park on private land, they are entering into a contract that is reasonable, transparent and involves a consistent process. Poor signage, unreasonable terms, exorbitant fines, aggressive demands for payment and an opaque appeals process, together with some motorists being hit with a fine for just driving in and out of a car park without stopping, have no place in 21st-century Britain.

[Kevin Brennan (Cardiff West) (Lab)]

rose—

[Sir Greg Knight]

I give way to the hon. Gentleman, whom I regard as an hon. Friend.

[Kevin Brennan]

I am grateful to the right hon. Gentleman for giving way. We usually co-operate musically, rather than politically, but in this case I am happy to co-sponsor his Bill. Does he agree that the statutory code of practice he proposes ought to take into account the poor response by parking companies to inquiries from our constituents and from us as MPs? I wrote to New Generation Parking Management in September last year about my constituent Ann Martin-Jones and had no reply. I wrote again in January this year and had no reply whatsoever from that company. Does that not show that some of the companies in this industry are cowboy companies?

[Sir Greg Knight]

It is only common courtesy in business to respond to correspondence. I expect the code of practice to have a requirement that where someone challenges a parking notice, whether it be the car owner, the car owner’s solicitor or the car owner’s MP, the parking company is obliged to respond, and within a reasonable time—I would say 14 days.

[Julian Knight (Solihull) (Con)]

I thank my right hon. Friend for being so generous in giving way. Does he agree that these parking companies often indulge in what I term confusion marketing in the car parks they manage? There are signs that say different times and days, and when Members of Parliament point out these quite fundamental problems in their systems, the companies often write off the fine but do not rectify the original problem.

[Sir Greg Knight]

My hon. Friend is absolutely right. In some cases it appears that confusion is designed to ensure that a parking ticket is issued against the unsuspecting motorist.

[Stephen Doughty (Cardiff South and Penarth) (Lab/Co-op)]

I completely support the right hon. Gentleman’s Bill. I will make my own speech, but I wonder if he will add to his list of unreasonable circumstances the repeated issuing of fines to individuals parking in their own parking space outside their property, which has affected me and many of the residents in the block where I live in Cardiff.

[Sir Greg Knight]

I certainly would condemn that, and I will share an example with the House shortly of a similar case that I regard as outrageous.

Today, we have the opportunity to tackle this issue. I know that the worst abuses feature in the emails and postbags of all Members of Parliament. Not only my constituents in East Yorkshire but motorists right across the country are angry and calling for action.

One such motorist is Mr O’Keefe. He was driving in a private industrial estate, searching for a particular outlet that he was having difficulty finding, when he stopped in an empty lay-by for 15 seconds to check his satellite navigation settings. It transpired that he was caught by a passing security van equipped with a camera, and a week later he received a ticket for £100 for stopping in breach of a sign situated further back on the road that he had passed at 30 mph. The parking company agrees with his version of events—it accepts that he was stationary for only about 15 seconds—but when he made a complaint and then appealed to the Independent Appeals Service, he was fobbed off in both cases and he continues to receive threatening letters.

Even homeowners have been hit, as the hon. Member for Cardiff South and Penarth (Stephen Doughty) said in his intervention. A case was brought to my attention concerning residents in a Salford block of flats to whom over 200 tickets were issued for parking in their own car park in just one month. They were given a day’s notice to display a newly designed permit by the management firm, which posted warning letters and the new permits through residents’ letter boxes only one working day before it enforced the new regime. Some of the residents were away on holiday and others did not receive the new parking permit, but they found that their vehicles, parked in their own dedicated spots, had a penalty of £100 stuck to the windscreen. At least one resident who had been away on holiday came back to find tickets to the value of £2,000 on his car. The dispute is ongoing.

[Sir Christopher Chope (Christchurch) (Con)]

Does my right hon. Friend accept that all this injustice is being facilitated by the Driver and Vehicle Licensing Agency, which enables these rogue parking enforcers to find out the identity of the owners of such vehicles?

[Sir Greg Knight]

That is a fair point. My Bill seeks to deal with that, and I will come on to it in a moment. If we have a statutory code of conduct, certainly consequences will flow for a company not adhering to it.

[James Heappey (Wells) (Con)]

Does my right hon. Friend share my concern that the acronym PCN is very confusing for people in relation to parking? It is used as a penalty charge notice when issued by civil authorities, but as a parking charge notice when issued by private companies. The terms are very similar, but very different sets of rule and regulations govern those two separate types of penalty.

[Sir Greg Knight]

I agree. When we are dealing with private land, such notices should be called private parking notices. The code of practice, if the Bill goes ahead, should contain requirements about what is in the parking notice so that it cannot mimic a police ticket or a court document, and cannot use unnecessary threatening language. My hon. Friend makes a good point.

The case has been drawn to my attention of 69-year-old Angela. Her car was ticketed for £70 for exceeding the time permitted in a supermarket car park. Angela is 5 feet tall, and the small signs were mounted so high up that initially she did not even see them. When she returned to discover the ticket, she looked for signage and eventually saw a sign. It was secured, if that is the word, with pieces of baler twine. Even after staring at it to try to read it, she could not read the wording as the text was so small and too far away.

In another part of the country, a pensioner mis-keyed her number plate into an automatic machine when paying for her parking, getting one digit wrong. On returning to her car, she discovered that the innocent mistake had resulted in a ticket. On appeal, she was able to point out that it was an honest mistake and, indeed, that no other car on the DVLA database had that registration number, but the parking company still demanded payment.

[Kevin Hollinrake (Thirsk and Malton) (Con)]

My right hon. Friend is setting out some very bad examples of behaviour by some of these companies, but does he accept that there are some good examples? I can point to one that happened to me last week. I arrived back at my car at York station, where I had left it all week, to find a ticket on my windscreen, and realised that I had forgotten to pay, but a note on the ticket simply said, “Did you forget?” The company did not charge me because I am a regular customer of the car park.

[Sir Greg Knight]

I think “Lucky” is my hon. Friend’s middle name. The cases I have itemised and that my hon. Friends have drawn to the attention of the House have one thing in common. They show a lack of fairness and a sense of injustice in how the motorists were treated, yet they are just a few examples of what is happening across the UK under the present advisory code regimes. I am sure that many Members will have other examples to raise, if they catch your eye, Mr Deputy Speaker.

[Tim Loughton (East Worthing and Shoreham) (Con)]

Does my right hon. Friend agree with my frustration—I have had lots of cases in Worthing—that people legitimately try to pay at the machines and the machines do not work? They try and ring a number, and that does not work and it is so complicated. Or they have to download an app. The average resident of Worthing does not have apps. If the equipment does not work, there should be no basis on which the charge should go through. Does he agree that there should be a system like that?

--- Later in debate ---

[Sir Greg Knight]

If there are a number of payment machines and one of them is not working, that is not an excuse, but if there is only one machine or all the machines are out of order, that ought to be a perfect defence. The company operating the car park has in effect invited the motorist on to the car park to park the car on payment of a fee, and if it is not going to facilitate payment, it should not be able to extract a penalty. Rip-offs from car park cowboys must stop. Most parking operators have nothing to fear from the Bill, but we must stop unscrupulous operators who are undermining the whole sector with their bad practices.

The proposals in the Bill form a framework for action. If it is approved, it will require the Government to create a new mandatory code of practice across the private parking sector, which will end inconsistent practices and unfair treatment of British motorists. It will ensure that the terms under which private parking is provided, including the rights and obligations of each party, are fair, clear and unambiguous.

[Henry Smith (Crawley) (Con)]

I congratulate my right hon. Friend on introducing the Bill. In 2011, I introduced a ten-minute rule Bill entitled the Consumer Protection (Private Car Parks) Bill. Alas, I was not successful on that occasion. There have been years of abuse by rogue parking companies, and I wish his Bill every success. Has he had any indication that the Government will be supporting it?

[Sir Greg Knight]

I am most grateful to my hon. Friend for his support. We can all agree that action is overdue on this.

The changes in the Bill will reassure drivers that private car park operators will in future treat them in a fair and proportionate manner. If they do not—here I answer a point raised earlier—drivers will have access to a robust, transparent and independent appeals service. The erring car park operators will risk being put out of business by being denied access to the DVLA keeper records.

Several stakeholders have shown their support for the Bill. I have been working with a number of motoring groups including the RAC, and I am pleased to say that I have indeed had an indication of support from the Government today, as well as from the official Opposition and the Scottish National party, for which I am very grateful.

As I have said, almost 19 million journeys every day end at a parking space, so this issue affects all voters, regardless of geographic region, class or age. If you have a car, you will benefit from the Bill, and Members who support me today will be supporting the British motorist. Parliament now has a real chance to make parking fairer for both consumers and businesses.

[Scott Mann (North Cornwall) (Con)]

On the point about fairness, one of my constituents recently raised with me the question of the telephone numbers that some of these companies provide, and the lack of transparency for people who try to find out why they have been charged. Does the Bill cover that?

[Sir Greg Knight]

The Bill provides the framework for the introduction of a fair code. In my discussions with the Minister, for which I am obliged to him, he has indicated that he expects signage to play a part in the code. The code should set out that signage must be adequate and must provide details of how to contact a company to make a complaint or dispute a ticket, as well as details of how to activate an independent appeals process.

Today gives us an opportunity to introduce fair play all round to an industry whose reputation has been besmirched by a few car park cowboys. I hope that the House will agree that it is an opportunity that should be grasped.

--- Later in debate ---

[Luke Hall (Thornbury and Yate) (Con)]

I am delighted to support the Bill and thank my right hon. Friend the Member for East Yorkshire (Sir Greg Knight) for his work over a long period to make progress on this matter. I also associate myself with the remarks made by the hon. Member for Cardiff South and Penarth (Stephen Doughty). I recognise a lot of the incidents that he discussed.

As a number of Members wish to speak, I will cut short a lot of my remarks, which essentially endorse the Bill, and come on to a couple of extra points that I really want to make. I completely support the Bill’s objectives. I spoke to my local citizens advice bureau yesterday and asked about the levels we are seeing in south Gloucestershire. It said that in the last couple of months, 29 people have received advice from the CAB about private parking enforcement notices. Clearly, incidents and the amount of ticketing are rising, so I completely support the Bill. I will make a couple of points and perhaps suggestions about how we could alter the Bill in its next stage.

The Automobile Association has probably been in touch with a lot of hon. Members about parking hotspots. Essentially, hotspots are covered up or hidden because of access to location data. When councils enforce parking restrictions, they are obliged to detail, by location, how many PCNs have been issued and how much money has been raised, but private parking operators are not. That means that problem locations, where parking charges are issued essentially too liberally, remain hidden.

[Sir Greg Knight]

My hon. Friend is right as far as the present situation is concerned, but if the Bill proceeds, I anticipate that the new mandatory code of practice would require transparency of data. I hope that the Minister will commit to ensuring that information about the number of tickets issued per car park will be in the public domain.

[Luke Hall]

I completely endorse what my right hon. Friend said and hope that the Minister will give that assurance. As has been discussed, parking hotspots can be due to poor signage, unclear signage, poor markings on the floor and even, in some cases, signs that are deliberately designed to mislead the person who is parking and catch out motorists. I am not saying that that is happening in all cases, but it clearly is in some.

--- Later in debate ---

[Kevin Brennan]

Surely it should be Joni Mitchell’s “Big Yellow Taxi”, which contains the words “They paved paradise and put up a parking lot”.

[Sir Greg Knight]

May I take up this theme? The Bill is really saying to cowboy operators, “‘Get Back’. You will no longer have a ‘Ticket to Ride’. And if you do not follow the statutory code of practice, it will be a case, for your business, of ‘Hello, Goodbye.’”

[Mr Deputy Speaker (Sir Lindsay Hoyle)]

Order. May I suggest that we all want to be “Homeward Bound”?

--- Later in debate ---

[Sir Christopher Chope (Christchurch) (Con)]

I have two or three questions for the Minister.

I have already mentioned to my right hon. Friend the Member for East Yorkshire (Sir Greg Knight) my concern about the DVLA’s inadequate behaviour in this respect. I do not see why the DVLA itself does not stop giving access to its database to rogue parking companies. This Bill proposes to deal with that indirectly through members of parking associations rather than directly with the parking companies concerned.

[Sir Greg Knight]

May I correct my hon. Friend? My understanding is that the DVLA does refuse to give access to rogue parking companies, so the threshold beyond which a company is regarded as “rogue” is perhaps what needs changing. That is the point.

[Sir Christopher Chope]

I am grateful to my right hon. Friend for correcting me. In that case, may I challenge the Minister to explain why so many of these rogue parking companies are continuing to operate in the disgusting way that we have heard about during this debate?

Will my hon. Friend the Minister ensure, when this Bill goes forward, that we also introduce a provision ensuring that there should be equal treatment of all vehicles in private car parks? In my local authority area of Christchurch there is a lot of resentment about the fact that when, for example, Travellers invade the car park, they are treated with impunity, whereas people who may have just overstayed by 20 minutes find themselves having the book thrown at them. Can we ensure that the Bill is used as a vehicle for getting equal treatment for all motorists who park in private car parks? Will my hon. Friend say when he expects the provisions of this Bill, and the secondary legislation, to be enacted, so that people who are concerned about this issue know the deadline for implementing what we in this House want to do?

If my hon. Friend gives satisfactory answers to those questions, I hope that the Bill can make progress.

--- Later in debate ---

[Sir Greg Knight]

With the leave of the House, I would like to thank all Members who have taken part in the debate and expressed their support. I particularly want to thank the Minister for indicating Government support for the Bill, the shadow Minister, the hon. Member for Makerfield (Yvonne Fovargue), and the Scottish National party spokesperson, the hon. Member for Perth and North Perthshire (Pete Wishart). The point raised by the hon. Member for Cardiff South and Penarth (Stephen Doughty) about seeing that an appeal process is truly independent will be dealt with in the Bill.

Every Member who contributed to the debate made a valid point. I will not cover them all, but all good points raised can be covered in a robust code of conduct. The Bill may not make finding a parking space any easier, but it will make the whole process fairer, and I commend it to the House.

Question put and agreed to.

Bill accordingly read a Second time; to stand committed to a Public Bill Committee (Standing Order No. 63).

Parking (Code of Practice) Bill (First sitting)

Greg Knight Excerpts

Committee Debate: House of Commons
Thursday 19th July 2018 Public Bill Committees

[The Chair]

With this it will be convenient to discuss clauses 2 to 11 stand part.

[Sir Greg Knight (East Yorkshire) (Con)]

Mr Bailey, it is a pleasure to serve under your chairmanship and to see you in the Chair. I have a soft spot for the part of the country that you represent, not least because it made some of the classiest and most desirable cars ever made. My favourite car of all time is the Jensen Interceptor, which was of course made in West Bromwich, so it is appropriate that you are in the Chair today.

I also thank all Committee members, who are not conscripts forced to be here by the Whips, but are here because they have an interest in the subject we are considering. I am most grateful to them. I also place on the record my gratitude to the hon. Member for Makerfield, who is leading on the Bill for the official Opposition. She has apologised for not being here today due to other commitments, but she has made it clear that she fully supports what I am trying to achieve with the Bill. I am most obliged to her for that.

The heart of the Bill is clause 1. It requires the Government to create a new mandatory code of practice across the private parking sector, which will end the inconsistent and unfair treatment of British motorists by rogue parking operators. It is important that motorists know when they enter a car park that they are entering into a contract that is reasonable, transparent and involves a consistent process. Poor signage, unreasonable terms, exorbitant fines, aggressive demands for payment and an opaque appeals process have no place in 21st-century Britain. In short, self-regulation has not worked, which is why the Bill is necessary.

It is necessary because of incidents that have happened to motorists like Mr O’Keefe, who was driving on a private industrial estate looking for a particular retail outlet. He could not find where he wanted to go, so he stopped for 15 seconds in a lay-by to check his satellite navigation settings. He was caught by a passing security van equipped with a camera, and a week later he received a ticket for £100 for stopping in breach of a sign situated further back on the road, which he later realised he had passed at 30 mph. The parking company agrees with his version events—it does not dispute the facts—but is still pursuing him, and he continues to receive threatening letters.

Even homeowners have been hit, like the residents of a Salford block of flats who in just one month had more than 200 tickets issued to them for parking in their own car parks. They were given one day’s notice to display their newly issued permits. The firm responsible posted warning letters through residents’ mailboxes just one day before the introduction of the new scheme. However, many residents were away—some at work, some on holiday—and, despite having a right to park there, their cars were ticketed.

[Kevin Brennan (Cardiff West) (Lab)]

I am grateful to the right hon. Gentleman, who is my very good friend, for introducing the Bill and for giving those examples. Often when such problems occur—I know that my hon. Friend the Member for Cardiff South and Penarth has faced similar problems—people write to their Member of Parliament. I wrote to one particular company, New Generation Parking, which never bothered to even reply to me, as a Member of Parliament. That kind of arrogance has to stop. Does the right hon. Gentleman agree, as I think he did on Second Reading, that the Minister should make sure that a requirement to respond to Members is in the code of practice?

[Sir Greg Knight]

I would hope that the code of practice would lead to every parking organisation behaving in a business-like and proper manner, and treating motorists fairly. One of the reasons that the Bill does not set out the code of practice is to allow wide consultation and to take into account points such as that just made by the hon. Gentleman, who is my honourable Friend. It is important that we have the widest possible consultation to ensure that the code of practice, when it is crystallised, formulated and produced by the Minister, is as wide and as comprehensive as possible.

If I could mention one other case, a pensioner mis-keyed her number plate into an automated machine when paying for her parking and got one digit wrong. On returning to her car, she discovered that the innocent mistake had resulted in a ticket. On appeal, she was able to point out that it was an honest mistake. She was also able to prove that no other car on the Driver and Vehicle Licensing Agency database had the registration number that she had keyed in. The parking company still demanded payment. In my view, the Bill is sorely needed.

[Kevin Hollinrake (Thirsk and Malton) (Con)]

As well as examples of poor practice, does my right hon. Friend agree that there are some examples of good practice? I returned to my car last week at the car park I use when I come to London every week and, for the second time, I saw that a parking ticket was stuck to my window. I realised what I had done: I had forgotten to pay the fee when I left for London the previous Monday. I opened the plastic wrapper of the parking ticket and instead of being a parking ticket, it had a note inside saying, “Did you forget?”. So there are examples where people do the right thing. They realised that I was a regular customer of theirs.

[Sir Greg Knight]

I am grateful for that example. My hon. Friend clearly has an unknown admirer, because I doubt that happens on many occasions.

The advisory code of practice is currently being formulated. I am grateful to the Minister, because after the House gave the Bill an unopposed Second Reading, he immediately started consulting on what should be in the code of practice. I have been to some of those consultation sessions to listen to what other people are saying. The code, although not yet ready for publication, is coming along very well indeed.

A summary on the code is available and has been distributed to Members. I will refer to a few aspects of it. There will be obligations on the operators of private car parks in the code, which will include the type of “equipment and technology used”, “clear signage”,

“clear and accessible displays of the terms and conditions”,

and the requirement that there be a transaction period and a grace period.

We need to ensure that a motorist has a choice before committing him or herself to park in a particular car park. With the advent of CCTV cameras, in some cases what happens is that a vehicle registration plate is recorded upon the motorist entering the car park. The motorist then sees the terms that apply to the car park and decides not to park there, but gets a ticket because the car was seen going in and coming out. That cannot be right. There must be a grace period of five or 10 minutes—perhaps even longer in a multi-storey car park—which would allow the motorist to change his or her mind.

[Mr Robert Goodwill (Scarborough and Whitby) (Con)]

rose—

[Giles Watling (Clacton) (Con)]

rose—

[Sir Greg Knight]

I give way first of all to Scarborough and Whitby.

[Mr Goodwill]

Thank you. I myself witnessed a situation in Haworth. There was a notorious parking firm operating using clamps, which have now been outlawed. In that case, a couple who had parked their car went to a nearby shop to enact a small transaction in order to get some change. In that short time, they were blocked in by the parking company vehicle and clamped. They can no longer clamp, but these scoundrels are reverting to other methods, which my right hon. Friend’s Bill will prevent.

[Sir Greg Knight]

That is indeed the case. I am moving down the coast; I am now going to Clacton.

[Giles Watling]

I want to pick up on the notice of free parking, which my right hon. Friend brought up. In a particular scam in Clacton last year, some 400 tickets were issued in Ravensdale car park, which had a very large sign that said, “Free parking”. In very small print, hidden round the back, were the terms and conditions that nobody saw. People expected that they would be able to park for free. It was a scam; some 400 tickets were issued and many were challenged. A certain local councillor, Councillor Richard Everett, was very strong in fighting those tickets and got a lot of money back for people, so it is worth fighting. I support the Bill, because this must never happen again.

[Sir Greg Knight]

That is just the sort of case that I would expect the code of practice to cover. I now move inland to South West Bedfordshire.

[Andrew Selous (South West Bedfordshire) (Con)]

We had a similar case in Dunstable to the one my right hon. Friend described. The Quadrant car park in the middle of Dunstable was, on some occasions, completely full. Cars that came in, tried to find a parking space and, on seeing no space, drove out again were being issued with tickets. I managed to get that issue resolved after communicating with the company. Does my right hon. Friend agree that that sort of thing should not happen and causes unnecessary distress?

[Sir Greg Knight]

My hon. Friend is absolutely right and I am grateful to him for giving that example.

[Steve Double (St Austell and Newquay) (Con)]

I congratulate my right hon. Friend on bringing forward the Bill. I had a similar experience to the hon. Member for Cardiff West, who highlighted the fact that these parking firms rarely engage with MPs. It was only after I named and shamed the parking company in the House that it started to respond to me.

Does my right hon. Friend agree that one of the reasons the Bill is important is the impact this issue has on tourism? As the MP representing Newquay, every week I get letters from tourists who come to Newquay, only to find a fine waiting on their doorstep when they get home. They then write and complain to me, as the MP, saying that they will never come to Newquay again because of the way they have been treated. These measures, therefore, are important in supporting our tourism industry and ensuring that people feel welcome to come to places such as Newquay.

[Sir Greg Knight]

My hon. Friend makes a good point. I can concur, as I too represent a tourist area.

[Andrew Selous]

To elaborate on the excellent point made by my hon. Friend the Member for St Austell and Newquay, the proper functioning of a car park in a friendly, courteous and correct manner is essential to the health of our town centres. If people are scarred by receiving tickets, they will not come and shop, and keep our town centres going and our small businesses in business.

[Sir Greg Knight]

My hon. Friend is absolutely right.

Turning to the rest of the Bill, clause 3 requires the Secretary of State to review the code from time to time, which I think is necessary, because just as new rules are introduced, new loopholes are found by those who wish to get around the regulations that apply to them. Clause 4 requires the code, when it is finalised, to be published. Clause 5 gives details of the effects of the parking code. I am pleased that it makes it clear that the parking code itself will be admissible in any court proceedings. If a parking company takes a motorist to court and it is then revealed that it failed to follow the statutory code of practice, I would expect the courts properly to take that into account.

Over 19 million journeys every day end at a parking space. This is an issue that affects all voters, regardless of geography, class or age. The Bill seeks to introduce transparency and fairness.

[Stephen Doughty (Cardiff South and Penarth) (Lab/Co-op)]

It is a pleasure to serve under your chairmanship, Mr Bailey. It is a pleasure to be here with other members of the Committee today. I pay tribute to the right hon. Gentleman, who has done so much work to bring the Bill forward. I am pleased to support him in his effort.

This matter has long been of concern to me. I have looked with interest at all the clauses of the Bill and the draft code that the Minister helpfully sent out. I hope that we can engage with him over the coming weeks and months to ensure that the code is as robust and tough as possible, and that the Bill provides the review that is necessary, as the right hon. Gentleman said, to ensure that further loopholes are not found and that companies do not seek to avoid the code.

My constituency of Cardiff South and Penarth, which neighbours that of my hon. Friend the Member for Cardiff West, has a huge number of apartment units and is one of the most densely populated constituencies in Wales. There are many multiple apartment blocks that have large parking areas outside and parking is at a premium. Understandably, some restrictions are needed to ensure that the rightful owners or renters of parking spaces—or their visitors—can benefit from the exclusive use of their space.

--- Later in debate ---

[Stephen Doughty]

Absolutely; that is exactly the point. Essentially, it is a money-making enterprise that takes advantage of motorists up and down the country. They operate in a very business-like fashion, which is why I call them roboclaims companies. A lot of the operation is automated. Fines are issues and the companies assume that a certain number of people will pay them. The rest are automatically referred into a legal process involving bailiffs and others, and all the companies are interconnected.

The companies are jamming up parts of our legal system. A number of cases were being processed by Northampton Crown court. When people tried to contact the court to get information about their case, they were unable to get through on the phone lines because there were so many cases.

What discussions is the Minister having with the Ministry of Justice and the Solicitors Regulation Authority, which I met a few months ago to raise concerns about a number of named companies, and which has advised me that it is looking at the practices of those firms and whether they are operating in an appropriate way?

One individual who wrote to me about this said:

“I now pretty much know exactly how the parking companies and in particular the IPC have been running this scam for the past 5 years. Basically both of the appeals processes are a complete and utter sham, (and part of that sham is Gladstones Solicitors itself).”

I should be clear that that is Gladstones Solicitors in Knutsford—other companies might have a similar name. The letter continues:

“The appeals process at Excel/VCS is run by a team of minimum wage office workers with no legal knowledge or experience whatsoever, who are given 6 minutes to read an appeal, and 12 minutes to reply. Most of these replies are obviously cut and pasted from existing templated replies (sometimes referring to issues which are not part of the motorists appeal), with a few lines added in to make it look specific to your claim. The IAS (Independent Appeals Service) which the IPC offers as a second chance appeals service is also very similar, cut and paste answers, dubious legal statements etc… It is claimed by the head of the appeals service (retired Judge Bryn Holloway) that this is a completely independent fair process, it is not.”

The letter mentions two individuals—Will Hurley and Bryn Holloway—and concludes:

“This is a typical example of the clear collusion between the IPC, their members and the IAS…all to the detriment of the motorist”.

When the Minister is putting the code of practice together, I urge him to consider on a cross-Government basis what we can do about roboclaims companies and solicitors’ firms that profit, often in shady ways, off the back of people who are just going about their daily lives and business.

Will the Minister say more about information? A number of examples have been given. Far too often, individuals entering car parks do not see the notices and requirements. Visitors to residential parking places often have no clear information about how to park. Somebody came to the block where I live to do emergency boiler repair work—it needed to be carried out immediately to avoid serious damage—and returned to their van to find that they had been fined. I know of people on emergency medical appointments and carers who have been caught up. It is not appropriate and we need to look at what discretion can be applied in such cases. We also need to look at the information provided at entry.

Lastly, will the Minister say something about the devolution aspect? We are dealing with the DVLA. The Bill makes it clear that it applies to England, Wales and Scotland, but obviously some of these matters cross into devolved Administration territory. I am sure that there would be warm support for a unified approach across the United Kingdom, but what conversations has he had with the Welsh Government and others about how the measure can be applied? People cross borders and travel around the country. Solicitors and the DVLA are obviously UK Government matters, but transport and highways issues are often devolved, and Wales has a different local government system.

[Sir Greg Knight]

The hon. Gentleman has made the very good point that it should be the norm that a motorist can read the sign listing the terms and conditions before entering the car park, but does he agree with this point? On some occasions that will not be possible, such as when the car park is in a conservation area, and that is why the transaction period is necessary—because where a motorist does have to enter a car park to see what the terms are, they should also be able to go out again without incurring a fee or fine.

[Stephen Doughty]

I completely agree. Indeed, I am aware of individuals having been fined just for spending two minutes in a car park and coming out—perhaps they just made a wrong turn. That is of course an absurd situation, so I wholeheartedly support the measures in the Bill. I have looked at the draft code of practice. There are a couple of areas where I would like to make suggestions to the Minister offline, and perhaps the right hon. Member for East Yorkshire, about how we could tighten it up even further. I hope that the Minister will be able to have conversations with us going forward, but I commend the Bill and very much hope that we can deal with these awful companies and their associated legal agents and ensure a fair deal for motorists and residents up and down the country.

--- Later in debate ---

[Rishi Sunak]

I do not want to get drawn into that intra-Cardiff debate; I will leave the hon. Gentlemen to conclude that after the Committee. I am happy to look into the issue that the hon. Member for Cardiff South and Penarth mentions. Cardiff is wonderful and is represented here in force, but I think Yorkshire is slightly more represented. Yorkshire Members remind everyone to visit the delights of Yorkshire over this summer.

In conclusion, I thank Committee members for their constructive comments, this morning and on Second Reading. I look forward to working with not only my right hon. Friend the Member for East Yorkshire but all Committee members to bring this important piece of legislation on to the statute book as soon as possible, so that we can start to right the wrongs that so many of our constituents have had to endure. This is a fantastic example of Members from all parties working together to solve a practical problem that will make a meaningful difference to people’s everyday lives.

I commend the Bill to the Committee.

[Sir Greg Knight]

I thank all colleagues who have contributed to the debate. Each has brought to bear some of their and their constituents’ experiences of unfair practices, which emphasises that the Bill is overdue and necessary. I also thank the hon. Member for Perth and North Perthshire, who cannot be here because of other proceedings but who has indicated his support on behalf of the Scottish National party, so the Bill really does have all-party support. I thank the Minister for his diligence, help and assistance.

I commend the Bill to the Committee.

Question put and agreed to.

Clause 1 accordingly ordered to stand part of the Bill.

Clauses 2 to 11 ordered to stand part of the Bill.

Question proposed, That the Chair do report the Bill to the House.

[Sir Greg Knight]

May I thank you, on behalf of the Committee, for your superb chairing of our proceedings, Mr Bailey? I also thank you for your comments before the Committee started that, if you were not chairing it, you would like to be a Committee member, because you support what we are trying to do. I am most grateful for that. However, I accept that the Chair is totally impartial.

[Kevin Brennan]

I know that my friend, the right hon. Gentleman, would also like to thank the Clerks, the Doorkeepers and everybody else responsible for looking after us during this lengthy proceeding.

Question put and agreed to.

Bill accordingly to be reported, without amendment.

Parking (Code of Practice) Bill

Greg Knight Excerpts

3rd reading: House of Commons & Report stage: House of Commons
Friday 23rd November 2018 Commons Chamber

Brought up, and read the First time.

[Sir Greg Knight (East Yorkshire) (Con)]

I beg to move, That the clause be read a Second time.

[Madam Deputy Speaker]

With this it will be convenient to discuss the following:

Amendment 7, in clause 1, page 1, line 3, after “State” insert “within twelve months of the day on which this Act is passed.”

Amendment 8,  page 1, line 3, after “must” insert “use his best endeavour to.”

Amendment 1, in clause 6, page 3, line 14, leave out from “may” to “functions” in line 20 and insert “—

(a) enter into an agreement with a public authority authorising the authority to perform any functions of the Secretary of State under sections1 to4 (other than the function of laying a code or alteration before Parliament);

(b) enter into an agreement with a person authorising that person to perform any”

This amendment enables the Secretary of State to delegate functions relating to the investigation of breaches of the parking code to bodies that are not public authorities.

Amendment 2, page 3, line 28, leave out “public authority which is” and insert “person”

This amendment is consequential on Amendment 1.

Amendment 3, page 3, line 34, leave out “the final version of”

See the explanatory statement for Amendment 5.

Amendment 4, page 3, line 35, at end insert “for approval”

See the explanatory statement for Amendment 5.

Amendment 5, page 3, line 36, leave out “The” and insert “Once the Secretary of State has approved the code or alteration, the”

Amendments 3 to 5 make clear that, where the Secretary of State has delegated the function of preparing the parking code, the Secretary of State must approve the final version of the parking code (or any alteration to it) before it is laid before Parliament.

Amendment 6, in clause 7, page 4, line 3, at end insert—

“() where the Secretary of State has entered into an agreement with a person under section (Appeals against parking charges) (appeals against parking charges), the establishment and maintenance by the person of a service for dealing with parking appeals (within the meaning of that section).”

The effect of this amendment is that, where the Secretary of State enters into an agreement with a person for the person to deal with appeals against parking charges (see NC1), the costs of establishing and maintaining that parking appeals service may be defrayed out of the proceeds of the levy imposed on accredited parking associations.

Amendment 9, in clause 11, page 6, line 29, leave out from “force” to the end of line 30 and insert “two months after the day on which this Act is passed.”

Amendment 10, page 6, line 31, leave out subsection (3).

[Sir Greg Knight]

Following previous stages of our consideration of the Bill, and having received a number of representations, it is apparent to me that it can and should be strengthened further. One point of concern that has been raised, including by the hon. Member for Cardiff South and Penarth (Stephen Doughty) and my hon. Friend the hon. Member for Dudley South (Mike Wood), relates to the appeals services available to motorists. Currently, when a motorist receives a ticket, they must first go to the parking operator to challenge it. If the challenge is rejected, they may go on to an appeals service provided by whichever accredited trade association the parking operator is a member of. Parking on Private Land Appeals and the Independent Appeals Service are the appeals services of the British Parking Association and the International Parking Community respectively. However, POPLA does not operate in Scotland, so motorists who receive parking tickets from British Parking Association operators in Scotland are denied an independent appeals service entirely, which I do not think is right.

The Bill provides an opportunity to raise the standards of the private parking industry and create more consistency in the process. My amendments would expand that opportunity, providing the Secretary of State with the power to appoint a single appeals service for the whole industry, providing greater consistency for motorists in England, Scotland and Wales, as they would know exactly where to go when they want to appeal a private parking ticket.

[Michael Tomlinson (Mid Dorset and North Poole) (Con)]

May I be the first to congratulate my right hon. Friend on piloting his Bill thus far? Many of our constituents who are caught up in these schemes are among the most vulnerable. Will he reassure my constituents who have been caught up in the past that in future they will be able to go through a much clearer and more straightforward process?

[Sir Greg Knight]

I am happy to give that assurance and to confirm that the appeals process will be free of charge.

The new clause and amendment 6 are the substantive amendments and would allow the Secretary of State to appoint a single appeals service for the private parking industry. They would also amend the proposed levy powers in order to use the levy to cover the costs of establishing and maintaining such an appeals service. Amendments 1 to 5, which also stand in my name, are largely technical and would amend the Bill to allow the Government flexibility to delegate their functions for investigating breaches of the code. They would also ensure that, where the Secretary of State has delegated the function of preparing the code of practice, they must still approve the final version of the parking code.

The current provisions mean that the Minister can delegate only to a public authority, but my amendments would allow the delegation of the investigatory function to private bodies. That would allow subject matter experts from private industry to conduct the function, thus offering a greater range of options and value for money. Lastly, my final amendments cover where the Secretary of State has delegated the code of practice, as I have said, but is still required to give final approval to it. I commend my new clause and amendments to the House.

[Andrew Gwynne (Denton and Reddish) (Lab)]

I commend the right hon. Member for East Yorkshire (Sir Greg Knight) for his Bill and for the very sensible amendments that he has brought before the House. I assure him that I am not going to speak at length. I rise at this stage just to congratulate him and to assure him that he has the full support of Her Majesty’s Opposition.

[Sir Christopher Chope (Christchurch) (Con)]

May I address some remarks to the amendments in my name, particularly amendments 7 and 8 to clause 1? Like everybody else in the Chamber, I think this is a really good piece of legislation, but it is dependent on the good will of the Government to ensure that something actually happens.

Too often, we pass legislation in this House, and months or years later we find that nothing much has happened as far as the Government are concerned. I give as an example the primary legislation passed in this House to limit public sector exit payments to £95,000. That was contained in the Enterprise Act 2016. The Government have still not implemented that provision. Despite promises more than a year ago that they were about to bring forward regulations, they have not even fulfilled those promises. The most recent information I have is that there will be a write-round before Christmas, and then they may have a consultation on the regulations next year. When the Government say, “Yes, we’re definitely going to do something about this”, as they did when that law was passed, there is quite often a gap between what is said and the reality.

It is against that background that I am seeking, in amendments 7 and 8, to tighten up the requirements on the Government to bring forward the code of practice. Currently, all the Bill says is:

“The Secretary of State must prepare a code of practice containing guidance”.

However, he may not prepare that code of practice for many months or many years, and we should learn from past mistakes.

[Sir Greg Knight]

May I just say to my hon. Friend that so far, throughout this whole process, I have found the Government very helpful, with no sign of procrastination? Indeed, they have been very astute in already seeking views and starting the consultation process, with a working group looking at some of these aspects. I am certain his fears are unfounded.

[Sir Christopher Chope]

I hope that is so. One way of establishing that my right hon. Friend is right would be if the Government readily accept amendments 7 and 8. Doing so would reinforce the good will of the Government in ensuring that they will bring forward their parking code in good time.

--- Later in debate ---

[Sir Christopher Chope]

My hon. Friend makes a perfectly fair point, and I have tabled the amendment as a fall-back position—[Interruption.] Not a backstop, no. The amendment is a fall-back in case the Government do not accept amendment 7.

[Sir Greg Knight]

May I say gently to my hon. Friend that if his amendments are accepted, they may cause some difficulty? If the Bill becomes law, the Government will need to go through a procurement process, which will take several months. The arbitrary time limit that he seeks to impose might mean that that procurement process could not properly take place.

[Sir Christopher Chope]

With the greatest respect, perhaps my right hon. Friend’s point is relevant to my other amendments that relate to the time the Act must be passed. I do not see how having to go through a procurement process will interfere with the code of practice, unless the Government propose to delegate the drawing up of that code to some consultant—[Interruption.] My right hon. Friend says that the Government might want to do that. They might also feel the need to comply with the European Union procurement directive on this matter, but that is speculation.

My right hon. Friend has been, not obsessed, but very concerned about the abuse of private parking facilities for a long time, and this is a great opportunity to get legislation on the statute book and get something done. However, I say to my right hon. and hon. Friends who have great trust in the Government, that even if the Minister does not obstruct the Bill and exercises good will, as we have seen with public sector exit payments, there can be a big gap with those good intentions. I think the whole House supported the idea of a £95,000 cap on exit payments, yet two and a half years later there is no sign of that coming into effect, and the latest projection is that it will be sometime next year.

--- Later in debate ---

[Sir Christopher Chope]

I see the hon. Gentleman is expressing his strong agreement.

[Sir Greg Knight]

I think my hon. Friend is seeing shadows on the wall where they do not exist. The Government have made it quite clear that they are very supportive of the Bill. If I give him an undertaking to harass the Minister and make his life a misery if I think he is dragging his feet, will my hon. Friend agree not to press his amendments?

--- Later in debate ---

[Mike Wood (Dudley South) (Con)]

I want to speak, very briefly, about new clause 1 and amendment 6. I congratulate my right hon. Friend the Member for East Yorkshire (Sir Greg Knight) on the progress that his Bill has made, and particularly congratulate him on the new clause and amendment, which clarify the possibilities for a truly independent appeals procedure.

Landowners clearly have a right to decide on reasonable and fair terms for the way in which their land is used, but, as we know from our constituency postbags and email inboxes, in too many cases those terms do not seem fair. The processes for contesting unfairly issued parking tickets are expensive and drawn out, and motorists who are willing to contest a ticket through the courts take a disproportionate risk in the form of a dramatic escalation from the original fine as well as, of course, the legal costs. While we would not wish to prejudge the outcome of the parking code, one possibility that should be considered is the handling of appeals by a single independent person, and the measures allowing that person to be appointed and the funds to come from fees collected from the private operators covered by the scheme are therefore sensible.

[Sir Greg Knight]

Will my hon. Friend also give himself credit? It was partly as a result of the representations that he and others made that I decided to table the new clause and amendments.

[Mike Wood]

I thank my right hon. Friend for that generous intervention, but I fear that it may be a little too generous. The work that he and his team, and Ministers, have done has been key to the Bill.

I will certainly support both my right hon. Friend’s amendments and the Bill’s Third Reading, but I am afraid that I do not find myself able to support amendment 8, tabled by my hon. Friend the Member for Christchurch (Sir Christopher Chope). I think that we have a responsibility to ensure as far as possible that the provisions in our legislation are enforceable, and I therefore question the wisdom of legislative provisions requiring best endeavours on the part of the Government, although I have no doubt whatsoever that Ministers will at all times exercise such best endeavours. I am particularly reassured by the undertakings given by my right hon. Friend to harry Ministers if that becomes necessary, and I am in absolutely no doubt that he is perfectly capable of making Ministers’ lives a misery, just as he has promised.

--- Later in debate ---

I pay tribute again to my right hon. Friend the Member for East Yorkshire for all his work. I thank hon. Members on both sides of the House. I am delighted the Government can support the amendments tabled by my right hon. Friend, and I hope that my hon. Friend the Member for Christchurch will not wish to press his amendments to a Division, in view of the reassurances I have given.

[Sir Greg Knight]

May I just echo the Minister’s final comment? I, too, hope that my hon. Friend the Member for Christchurch (Sir Christopher Chope), having heard the pledges of support for the Bill and the clear expressions of good will, particularly from Front Benchers, will not press his amendments to a vote.

[Sir Christopher Chope]

I am not going to do so.

--- Later in debate ---

[Sir Greg Knight]

I beg to move, That the Bill be now read the Third time.

We have had a good-natured and constructive debate throughout our proceedings, and I wish to thank everyone who has taken part. In particular, but not exclusively, I would thank the Under-Secretary of State for Housing, Communities and Local Government, my hon. Friend the Member for Richmond (Yorks) (Rishi Sunak), and his predecessor, who first indicated to me that the Government were willing to support this measure. I also wish to thank Sarah McLean and Phillip Dunkley, her predecessor, who managed the Bill in the Department and have been very helpful to me. There are many other people I wish to thank: Steve Gooding of the RAC Foundation; my parliamentary colleagues who served on the Committee; members of the advisory group, which I have also attended and played a part in, who have discussed these matters; and, last, but certainly not least, the official Opposition for their support for this measure, the Scottish National party and my hon. Friend the Member for Perth and North Perthshire (Pete Wishart)—and he is my hon. Friend—who pledged his support, and my hon. Friend the Member for Cardiff West (Kevin Brennan), who is also my hon. Friend and is a sponsor of the Bill. I am also grateful to the many people throughout the country who have contacted me with stories of how they have been unfairly treated by parking operators under the current voluntary regime.

As I have said, parking is an indispensable part of motoring, as if someone undertakes a journey in a vehicle, they will need to park it. According to the DVLA, there are 38 million vehicles on our roads, approximately 19 million of which will be driven each day and will then undertake at least one parking transaction. The number of penalty notices issued every year from private car parks continues rise, so it is essential that the Bill makes further progress. It is essential that those who park on private land are treated fairly and uniformly.

Motorists should have certainty that when they enter a car park, they are entering into a contract that is reasonable and transparent, and that involves a consistent process. That is not just my view: in 2015, some 78% of respondents to the Department’s discussion paper on private sector off-street parking stated that there were significant problems with how the sector conducts its business. Poor signage, unreasonable terms, exorbitant so-called fines, aggressive demands for payment and opaque appeals processes need properly to be outlawed.

Some private parking operators still deploy tactics that are clearly unacceptable. I have previously referred to an appalling case involving a pensioner called Angela, whose car was ticketed for £70 for exceeding the time permitted in the car park. Angela is 5 feet tall and although she had not initially noticed the parking sign, when she came back to her car she looked for it. It was mounted so high up on a pole that she could not read what it said. That is clearly unacceptable.

Another motorist, Mr O’Keefe, whose case I have also mentioned before, was driving on a private industrial estate, searching for a particular business that he was having difficulty finding. He stopped in an empty lay-by for around 15 seconds to reset his satellite navigation system and was filmed by a passing security van equipped with a video camera. One week later, he received a penalty invoice for £100 for stopping in breach of a sign that was situated not in the lay-by itself, but some distance further along the road. He realised that he had passed it at 30 mph. The parking company accepts that he was parked for only around 15 seconds, but when he used its appeals procedure, he still received threatening letters.

The hon. Member for Warrington South (Faisal Rashid) mentioned one of many cases in which usually pensioners, although not always—some of the cases that have come to my attention have involved pensioners—type one digit of their registration number into the machine incorrectly and the machine does not allow for any correction of the details already entered. The fee is nevertheless paid, but a ticket is issued. So, for many people, parking on private land can be a traumatic and expensive business.

One of the reasons why we need a mandatory code now is that technology is being used to provide evidence. The growing misuse of automatic number plate recognition cameras is a particular worry to me. Cameras ostensibly enable private parking companies to keep a record of exactly how long a motorist has remained in a car park and provide photographic evidence if they exceed the time they have paid for. They say that the camera never lies, but things are not always as they seem.

In one car park at a fast food restaurant in Nottinghamshire that is policed by CCTV, drivers are told they must not enter the car park when the restaurant is closed. However, the signage telling them that is located inside the carpark itself, along with the details of the opening times of the restaurant, making it impossible for a motorist to know before they enter the car park whether they will receive a private parking notice.

At another private car park at a fast food outlet in Enfield, a driver was recently issued with a parking charge notice for overstaying. In this case, the motorist visited the restaurant twice in one day. The ANPR cameras recorded her leaving the car park on the first visit and returning for the second. By using the photos the wrong way around, the car park operators tried to charge her a penalty for a period when she was not even in the car park.

[Henry Smith]

My right hon. Friend is continuing to make a powerful argument. One of my constituents recently parked at a McDonald’s so that he could go in and complain that his drive-thru order was incorrect, and he received a penalty notice. It is not only the small rogue operators that abuse the system; some large companies are also sailing extremely close to the wind.

[Sir Greg Knight]

I am grateful to my hon. Friend for his intervention. These examples are all, clearly, very distressing for the motorist concerned, as are the language and the threats that are often used—a point made by my hon. Friend the Member for Cheltenham (Alex Chalk). It is, however, important to remember that these companies have no legal power to fine motorists. That is something only the police, local councils and those enforcing railway byelaws can do. As a result, some private parking companies deliberately make their parking charges look very similar to official penalty charge notices. When the police or the local authority issue a fine, it will often be labelled as a “PCN”—a penalty charge notice—and may come in an official yellow cellophane wrapper. Some private companies are now using similar packaging and are even labelling their notices with the word, “PCN”, but this time it stands for parking charge notice. Often the term enforcement is used, but these companies do not have any enforcement powers.

[Sir Christopher Chope]

None of these companies would be able to operate in this way if they were not able to get access to the DVLA database. Why is nothing being done about that?

[Sir Greg Knight]

My hon. Friend will be pleased to know that, when this Bill becomes law, as I hope it will, that is precisely what it will do: it will take away the right of a rogue company to seek vehicle keeper details, thereby putting it out of business.

[Kevin Foster]

Does my right hon. Friend agree that the whole purpose of this Bill—I will come on to this in my own speech in a minute—is to create a clear and single source for the code of practice and regulation so that the rogue operators cannot shop around, and also if those operators are not approved, they cannot approach the DVLA? What is at the absolute core of this Bill is stopping this flagrant abuse that is going on.

[Sir Greg Knight]

Indeed that is the case. In reality, these private parking notices are not fines, but invoices. It is the law of contract that governs the relationship between the parking company and the customer, as has previously been said. In other words, they are a demand for payment, because the car parking company says that a driver has breached their terms and conditions. They are private parking notices, and the code should require them to be described as such in future, and I am sure that the Minister will do that and that those companies will not be able to use threatening language or imitate or copy a ticket received from the police.

My Bill is designed to bring these bad practices and bad behaviour to an end. It requires the Government to create a mandatory code of practice across the parking sector to end inconsistent practices and unfair treatment of motorists. It will ensure that the terms on which private parking is provided, including the rights and obligations of each party, are fair, clear and unambiguous. The mandatory code will assure drivers that private car park operators will in future treat them in a reasonable and proportionate manner. If they do not, motorists will have access to a robust and independent appeal service. As I have said to my hon. Friend the Member for Christchurch (Sir Christopher Chope), erring car park operators will be put out of business by being denied access to the DVLA database. May I repeat again that I am most grateful to have the support not only of the Government, but of the Official Opposition and the Scottish National party? I say to the House that, today, we can take a big step towards making private parking a fairer and more predictable experience for us all. I commend my Bill to the House.

--- Later in debate ---

[Pete Wishart]

I understand totally the frustration felt by the hon. Gentleman’s constituents who have to park in Perth city centre. I hope that we will both see the amount of correspondence we receive in our mailbags on this issue decrease significantly as a result of the Bill.

Another frustration is that Smart Parking is singularly unresponsive. It does not reply to representations from Members of Parliament or have meetings with us. It does not even start to engage with some of the difficulties we identify with its operation. I wish to commend The Courier newspaper in Perthshire for the campaign it has mounted about the situation. One of the reasons I am down here today as the Member of Parliament is the very fine work that The Courier has done on the situation right across Perthshire. I congratulate it on that.

The Bill means that these companies will no longer be able to get away with that type of behaviour. The days when they could distribute fines like confetti, and when they could confuse and frustrate our constituents with their so-called smart technology and poor signage in order to harvest fines, are coming to an end. The Bill is evidently necessary, because self-regulation has been a resolute failure. The toothless regulators, such as the British Parking Association, are singularly incapable of dealing with the sharper practices of the rogue operators.

The British Parking Association actually lists some of the operators as its members. I had a meeting with it this week, and it gave me a copy of its magazine, which includes a list of all its members, and who should be listed there, in bold letters? It was Smart Parking. The BPA does not have the ability to regulate these companies and has shown no sign whatsoever that it is trying to get on top of some of the sharper practices. The BPA gives a veneer of legitimacy to some of the more outlandish rogue operators by including them in their membership, allowing them to continue to operate. The Bill will oblige operators such as Smart Parking to amend their practices.

I want to mention another practice that I have observed in a retail park in my constituency—this is actually worse than Smart Parking. Two private parking companies operate one huge car park at St Catherine’s retail park in Perth. One company circled the car park with signs telling motorists that, if they had the temerity to leave the part of the retail park where they had used a parking space to access shops in other parts of it, they would be fined. It did that, and it actually took photographs of people leaving their car and going into other parts of the retail park where the facilities are covered by another parking operator. That is what it did, and this is the extent to which some of these private parking operators work. It is not good enough, and it has to end.

I want to say to the Minister that I think what he is doing is fantastic. I have seen some of the details he is going to put into the code of practice and I think they are fantastic. I congratulate him on taking the maximalist approach. I think the Government will approach this by ensuring they will do the utmost they can to protect the motorist from this type of practice. They will put in place a set of regulations that will ensure the best result we can get when it comes to these things.

Among the things I want to make a plea for including in the code of practice—given what I have heard from the Minister, I am pretty certain that he will be looking at them—are equipment and technology. We have to make sure that we get the signage absolutely right and that surface markings are clearly identified and regulated properly. There should be clear and accessible displays of the terms and conditions of the car park. We have already heard examples of when that does not actually work. I know that the Government are looking at consideration periods to allow motorists sufficient time to decide whether they would like to park, and grace periods to allow motorists time to pay and leave the car park. All of this would make a real difference to the parking arrangements in our cities and town.

I believe these parking companies intentionally deploy poor signage. The fact that motorists can be fined simply for entering a car park to look for a space is simply and clearly unacceptable. One of the car parking operators in my constituency actually fines people for entering a zero instead of the letter o. Apparently, the smart technology cannot cater for that, but the operator takes no recognition of that when people appeal on such a basis.

Another of my pleas to be included in the code—the Minister may be able to help us with this one—is capping fines, a feature that I think we all agree must happen. The fact that someone can be fined £140, £160 or £180 for parking a car is simply and utterly absurd. I think, and I hope, that this will be addressed. My suggestion is that fines or parking charge notices in private car parks should be no more than those of the local authority. I think it is fair that there is a uniform cost that people pay in any city or town across the country, and I am pretty certain that we will get to such a place.

I know the Government’s intention is to ensure that what are called PCNs will no longer be able to look like fines from the local authority, and that is really important. Will the Minister tell us how this will be done and how he intends to ensure that that happens? Parking companies have to get away from this confusion with local authority penalty charge notices, and they must do so without using the threatening and intimidating language on these tickets.

What I would like to see on such tickets is the full legal basis on which they can be distributed. As the right hon. Member for East Yorkshire said, this is a contractual arrangement, so they are not fines. If the private parking company is to pursue such a case, it has to take it to the civil court to demonstrate clearly that the motorist has breached the terms and conditions of using the private car park. That should be mentioned on the parking ticket, as issued by the private operator. I think that would be fair.

[Sir Greg Knight]

I would argue that if the parking operator takes an erring motorist to a civil court and it is shown in court that the form of private parking notice was not as laid down in the mandatory code of practice, that should be a case for dismissing the claim.

[Pete Wishart]

I totally and utterly agree. I will come back to access to the DVLA register later in my speech. The key to all this is the DVLA register and ensuring that access to it is predicated on good behaviour. If there are any examples of any of these companies going back to such sharp practices, they should be dealt with effectively and not given access to the DVLA register.

I am particularly delighted that the Government are looking at debt collection issues. I hope the Minister will confirm that the Government will state explicitly that operators cannot sell or assign debt to a third party, as that has to happen. The use of aggressive debt collection companies is probably the most grotesque, threatening and intimidating feature of parking companies’ behaviour, and the part of their operation that concerns me most. I cannot remember which hon. Member mentioned vulnerable customers who receive some of these letters, and what it must do if they receive a letter that tells them that the charge will impact on their credit rating. I think that is illegal—perhaps one of the greater legal minds here will clarify that for me—but that is the sort of thing that those letters include.

Debt collection companies increase the tempo and rate of intimidation and threat. One of my constituents received 10 letters from a range of different companies, with an increasing tone of belligerence and threat. It is right for private parking companies to expect settlement, and to deploy reasonable steps to recover it, but we cannot continue to allow threatening and aggressive letters that demand payment simply for parking a car.

Access to the DVLA is the prize that parking companies require to ensure they can continue to operate. The Government will introduce conditions for access to the DVLA database—perhaps the right hon. Member for East Yorkshire will confirm that—so that proper auditing must be conducted before an operator can join a parking association, and that compliance must be demonstrated. I believe it should be incumbent on parking operators to demonstrate fully that they are a responsible operator in order to get DVLA access, and if there are examples of bad practice, that access must be removed.

I am grateful that the entire Bill covers the whole UK and will be applicable in Scotland. We have agreed a legislative consent memorandum in the Scottish Parliament to ensure that the Bill will apply across Scotland, and it is right that we have uniform measures such as this. I travel down to London and park my car here, just as hon. Members come to beautiful Perthshire to enjoy the fantastic features of my constituency, and it is right for everyone to expect the same level of service and regulation throughout the United Kingdom.

We have seen what this issue does to towns and cities. Parking is an essential requirement for any town or city centre, and the right hon. Gentleman was right to highlight how many trips are made and how many parking experiences are involved as we go from A to B. It can have a devastating effect on local economies if we do not get the issue right, so parking is an important ingredient in our community and the local economy.

In my experience, people are happy to pay for parking—I have never seen anybody suggest that we should get parking for free, and any place where free parking has operated has become a disaster and a free-for-all. We need efficient and effective parking in our towns and cities. People are even happy to pay parking fines if they know they have been wrong and perhaps overstayed, or something happened and they received a fine. What they cannot stand, however, and why we receive so much correspondence and so many complaints in our inboxes, is when the fines are unfair and imposed disproportionately, or when people are pursued by parking companies. Ultimately, it is not beyond our wit to design an arrangement where someone parks a car, makes a payment, and is assured that that is the end of the matter. Needing to ensure a code of practice shows how bad things have become, which is why we must address this issue.

I hope that this is high noon for the parking cowboys. I hope they are brought under control and that I will not have continually to respond to constituents and visitors to my constituency about the behaviour of a certain company. This is a good Bill, and we must now see the code of practice. I know the Minister will ensure that we are involved in designing that code, and when he responds to the debate I look forward to hearing some of the features that will be included. Finally, I congratulate once again my good friend, the right hon. Member for East Yorkshire, on sponsoring this Bill, which I am sure will be successful today.

[Huw Merriman (Bexhill and Battle) (Con)]

It is an absolute pleasure to follow the hon. Member for Perth and North Perthshire (Pete Wishart). I congratulate my right hon. Friend the Member for East Yorkshire (Sir Greg Knight) on finally bringing this madness, quite frankly, to an end with this Bill.

Many right hon. and hon. Members have talked about their constituents’ experiences of receiving unfair parking enforcement notices. I declare an interest because I have experienced the exact same situation. I drove into an underground hotel car park, got my bag out and went into the hotel. A member of the hotel’s staff then told me how much the parking charge was—it was more expensive than the hotel room—but that there was a really good local authority car park around the corner. I took that advice. I got back in my car, drove out and parked in the local authority car park without any problem. However, I received a fine from a parking operator because I had driven in and driven out of the hotel car park five minutes later. I won my appeal, but the hotel company said that it would discipline its member of staff for advising me to park elsewhere. Perhaps that is a private Member’s Bill for another day.

On the border of my constituency, there is a local authority car park. Bizarrely, part of the land is privately owned. People park there because they think they can park for free, just as they can for the local authority part. There is no signage on the part that is privately owned and people do get charged. It is an absolute sting.

[Sir Greg Knight]

My hon. Friend is making a very good point. That is why it is essential that the code of practice has a transaction period that is free. In other words, it would give motorists thinking time between entering a car park and deciding whether or not to stay. In some parts of the country, car parks are situated in conservation areas where, for planning reasons, signage is inside. We need to give motorists time to go in and think, so they can say, “No, this is not for me” and leave without facing a penalty.

[Huw Merriman]

My right hon. Friend is absolutely right. We are talking about contract law. If people pick up an item in Boots priced £5 but at the till they are charged £10, many people think they can actually get the item for £5. In fact, under the offer and acceptance of contract law, the contract is formed only at the time of execution. Yet when one goes into a car park, one can be charged before executing the transaction. That has to be a breach of contract law.

On the charging mechanism, there is no proper definition for what is a reasonable and proportionate charge. That is of particular interest, because my former chambers sought a legal opinion from the Royal Automobile Club. The feeling was that the legal definition of reasonable and proportionate would be the cost of administering the charge. What was unusual was that the Supreme Court was asked to decide and found that £85 was reasonable and proportionate. The QC, however, felt that it was several times higher.

Perhaps the Minister could commit to guidance on what the charge should be. If that were to follow local authority charging, which outside London would be £60, I would perhaps stray into another area and say that I do not believe £60 is reasonable and proportionate. Local authorities will say that that is the cost because they do not make any profits, but I believe that they do. I believe that local authorities, time and again, use the money they raise from parking to pay for other areas of their spending. They are not supposed to do that. Barnet Borough Council, which was taken to court and lost, freely admitted that it was levying excessive charges to raise money for other services. No other local authority will ever admit that. There is a permitted amount they can spend from parking revenues on measures that enhance the environment. However, that is so wide and woolly that local authorities can effectively charge in any way they want.

--- Later in debate ---

[Kevin Brennan]

May I join the long list of Members who have been praising the right hon. Member for East Yorkshire (Sir Greg Knight) for introducing this Bill? He has had so much praise today that perhaps next Tuesday at the political studies awards, which will be shown on the BBC Parliament channel, he should get an award of his own for introducing this Bill. He will be well supported because I and the hon. Member for Perth and North Perthshire (Pete Wishart) will be there with him at the awards, playing in MP4 and launching our new single “Do you see me?” I turn to the Bill. I was delighted to sponsor—[Interruption.] CDs are available at £5 on Revolver Records.

I was pleased to sponsor this Bill with the right hon. Gentleman, the hon. Gentleman and other hon. Members. Why are we here? If we cannot in this place try to change things for the better for our constituents, there is little purpose in our being here, and this legislation genuinely will improve the quality of people’s lives. If they no longer have the stress and anxiety of receiving one of these fake notices—which is sometimes what they are—through the post, trying to extort money from them for simply going about their daily business, as anybody should be free to do, we will have done a great service to our constituents. If the Bill takes out some of the cowboy operators that every Member in this Chamber knows about through their constituency casework, we will have done a great service to our constituents. If it saves hard-pressed constituents a few quid because they have not been fooled—as is sometimes the case—into paying notices unnecessarily, we will have done them a great service. The right hon. Gentleman in particular and other Members who have contributed deserve credit for that. He does deserve some sort of award for bringing the Bill through. I am sure that will make the right hon. Gentleman extremely popular not only, as he already is, with his own constituents—I can say that as he has a very safe Tory seat—but with motorists and constituents across the country.

I am glad that the Bill was strengthened today through the new clause and the amendments that the right hon. Gentleman introduced, and I am sure that when it travels down the Corridor to the other place their Lordships will want to look at it very closely and perhaps consider strengthening it further in co-operation with the Government. But what is most important is that we get it on to the statute book as quickly as possible because it will make a genuine and positive difference.

In Committee, I mentioned some of the bad practices. I am not going to dilate at length—as Mr Speaker might say—on those issues this afternoon, but some companies, such as New Generation Parking, which I mentioned, do not even respond to correspondence from Members of Parliament on behalf of their constituents. In Committee, I expressed the view, which I know the Minister heard, that any code worth its salt would ensure that any company that failed to respond to a letter of concern from a Member of Parliament on behalf of their constituent would be in breach of that code. It should be a basic requirement on any decent company operating any kind of business that it should respond to a reasonable inquiry from a Member of Parliament within a reasonable time.

[Sir Greg Knight]

The hon. Gentleman is absolutely right on that point. If a complaint is made about the receipt of a private parking notice, whether by the driver, the registered keeper or the registered keeper’s MP, it should in my view be responded to within 14 days.

[Kevin Brennan]

I am pleased that the right hon. Gentleman has put that firmly on the record. He also responded positively in Committee when I intervened on him on this matter. I am sure that the Minister has heard what he said, and I hope that those who are preparing the code will also have heard that viewpoint being expressed here.

Perhaps we need to ponder further on the practice that is now developing of parking companies using technology to enforce these parking notices. I am concerned not only that they are using camera technology but that, in more and more cases, anyone who parks on private land—for example, the site of St David’s Hospital in my constituency, where there is no charge but we nevertheless have to register when we park—is required to enter their registration number into a machine in order to be deemed to have parked legally or appropriately there. How is the collection of that data being properly overseen? Who is responsible for ensuring that the personal data that is being collected in the form of our constituents’ registration numbers is being properly and legally processed? Further to that, the companies do not often provide a paper receipt from the machine, and people are expected to provide a mobile telephone number or sometimes an email address in order to get a receipt to prove that they have parked legally. Who is responsible for ensuring that the data being collected in that way is being properly processed?

This issue was brought to me by my constituent, Derek Donovan, who has campaigned heavily on issues relating to parking, and to private parking in particular. He has also pointed out that, even when we are not required to provide a registration number, the parking company can go to the DVLA and ask who the owner of a particular vehicle is. The way in which that information is handed out, and to whom, is not being properly co-ordinated by the DVLA—if indeed it is its responsibility to do that. Only a sample of cases is audited, so we cannot be sure that that data is in all cases being released to responsible people and used responsibly and legally. As a result, Derek Donovan has registered a complaint with the Information Commissioner’s Office, the outcome of which could prove pertinent to the passage of the Bill in another place if we hear from the ICO before the Bill goes through its other stages there.

I do not want to go on at length, because we want to ensure that the Bill completes its passage before we end our proceedings today. I reiterate my congratulations to the right hon. Member for East Yorkshire and I wish it well for its further passage at the other end of this building.

--- Later in debate ---

[Sir Greg Knight]

With the leave of the House, I once again thank everyone who has taken part. In anticipation of his future help, I thank my noble Friend Lord Hunt of Wirral, who has agreed to take the Bill through the other place.

The message to cowboy parking operators from this Chamber is loud and clear: in future, you play by the rules or you are put out of business. Let us give the Bill our blessing and make parking a much fairer experience.

Question put and agreed to.

Bill accordingly read the Third time and passed.