Hospitality Sector

Angus MacDonald Excerpts

Tuesday 1st July 2025 Westminster Hall

[Jayne Kirkham (Truro and Falmouth) (Lab/Co-op)]

I thank the hon. Member for Kingswinford and South Staffordshire (Mike Wood) for leading today’s debate on a subject that is important for all regions in the UK, but particularly for mine. For Cornwall, the visitor sector is still an important core industry. Cornwall is a top UK tourist destination, with tourism providing 15% of Cornwall’s economy. Tourism and hospitality account for one in five jobs in the Duchy and well over 90% of our visitors come from within the UK.

In my constituency alone, there are 1,761 hospitality businesses—placing us 21st out of all UK constituencies—with a turnover of more than £4.5 million. Cornwall is a national landscape. People come from far and wide to visit our beautiful beaches and dramatic coastline. They stay in our hotels, B&Bs and holiday lets, drink in our pubs and eat in our array of brilliant cafes and restaurants. The hospitality sector in Cornwall is dynamic, creative, and one of the mainstays of our economy. However, our reliance on what is often still a seasonal sector can make us vulnerable. After the post-covid boom, Cornwall really suffered and by summer 2024 Tim Jones, chairman of South West Business Council, argued that tourism in the south-west as a whole was at its lowest for 10 years.

During the peak season, the Cornish population grows fivefold, putting strain on local NHS, water, roads and policing. To give an example, around 700 people turned up to A&E in Cornwall on August bank holiday Monday. Fair Funding for Cornwall is a campaign that Cornish politicians of all stripes have been pushing for years. I am very pleased that this Government have recognised visitor numbers, coastal areas and sparsity in the recent local government funding review and in the review of the Carr-Hill formula for NHS GP funding. I hope that follows through into more support for our services and infrastructure.

I have spoken to many businesses since I was elected a year ago, and I know that some of them have been struggling. Rising costs, high energy bills, staff shortages and pandemic debts have forced some to close up, or to consider doing so. That will have a knock-on effect on the number of employment and apprenticeship opportunities available to our young people, who have already suffered from years of broken education and isolation during covid, and a lack of special educational needs and disabilities support in schools over the last decade. The businesses themselves are often family-run, close-knit and the centres of their communities, so their loss is felt greatly.

The Government have taken some steps to support hospitality. I served on the Bill Committee for the Non-Domestic Rating (Multipliers and Private Schools) Act 2025 last year, and I welcome the provisions it contained to introduce permanently lower rates for retail, hospitality and leisure businesses with rateable values below £500,000 from 2026-27.

[Mr Angus MacDonald (Inverness, Skye and West Ross-shire) (LD)]

When the hon. Lady was on that Bill Committee, did she consider the fact that a large part of the hospitality sector in Scotland would have no business rate relief, even though businesses in the south could get it? It was a favour done for England and Wales, but did not help Scotland.

[Jayne Kirkham]

As I recall it, we did not specifically consider Scotland—or I certainly did not. The Government did prevent a business rates cliff edge in April 2025 in England by extending business rate relief at a rate of 40% for 2025-26. I would welcome the Minister’s confirmation that those permanently lower rates will compare to current rates, rather than the pre-pandemic ones.

I look forward to the launch of the Government’s holiday let registration scheme later this year. If that includes registration of safety check documents and, potentially, inspection, it will ensure safety and quality standards, levelling the playing field between hotels, B&Bs and short-term lets. There are more holiday lets and second homes in Cornwall than there are people on the housing waiting list, which stands at more than 25,000. The industry in Cornwall is supportive of a scheme where safety checks are required for holiday lets, as the good providers are doing those anyway. Registration would also show us where the gluts of holiday let properties are.

For people working in the hospitality sector to live in the communities in which they work, we need investment in public transport and to tackle the housing crisis. Measures on second homes and the Government’s pledge to build more council and affordable homes on stuck sites, such as the Pydar development in Truro in my constituency, are welcome. I look forward to a strategic place partnership with Homes England to make that happen for Cornwall.

Cornwall’s chamber of commerce has said that better transport connectivity is the No. 1 priority for the businesses it represents, so I welcome the Government’s transport funding announcements. Recent upgrades to the A30 were helpful, but protection of our airport public service obligations and upgrades to our rail service —upgrading to electric power or batteries, and providing better wi-fi to make the journey of more than five hours from London to Falmouth more bearable—would be very welcome. Improved bus services are obviously very important. I welcome the commitment to the £3 fare cap, but in rural areas, getting to work and back home is often difficult, particularly after 6 pm, and that needs tackling.

There are many opportunities and challenges facing Cornwall and its tourism industry. The challenges include wages and secure working hours, as many jobs in hospitality are insecure. The Government’s new commitment to end zero-hours contracts if—crucially—the employee does not want them, and to provide average-hours contracts, will help. Cornwall has been awarded accreditation as a living wage place, and many firms are very proud of that. The rises in the minimum wage over the years, along with the increase in training needs after the pandemic, have made life difficult for hospitality businesses, but they recognise that paying good wages is crucial for the retention of staff.

The potential of a tourism tax—how it could be levied and collected in a way that was not detrimental to our hotels, B&Bs and holiday parks, and that would encompass direct booking websites—has been discussed for a long time in Cornwall. The continuation of funding for local visitor economy partnership programmes, such as Visit Cornwall and the Tourism Industry Council, is important to enable our hospitality sector to market itself at home and abroad. Our hospitality sector in Cornwall has the potential to thrive, but it needs the right conditions and support to do so.

[Mr Angus MacDonald (Inverness, Skye and West Ross-shire) (LD)]

At the start, I declare an interest, as my children and I own a cinema, restaurant and big visitor centre in Fort William, employing more than 100 people. I was brought up in a rural inn and my brother has a brewery. I am steeped in the hospitality sector.

At the autumn Budget, the Government increased the rate of NIC by 8.7%, which, added to other measures, resulted in an increase of 12.4% in payroll for hospitality businesses like mine. That is four times the rate of inflation. The hospitality sector in my constituency and other remote areas faces additional challenges, particularly the cost of energy. Businesses that cannot access mains gas often have to use electricity, which is four times the price of mains gas. A hotel in rural Britain, whether it be in Cornwall or the highlands, would need to pay £100,000 to heat itself using electricity; using mains gas, the cost would be £25,000, and if it were in America, heating would cost £10,000.

Environmental tariffs are on the wrong energy source. They are on renewable energy and not on imported carbon fuel mains gas. That is just so wrong. The Government declared that they are a growth Government; we now know that they meant growth in costs rather than growth in revenue. The impact of the autumn Budget was a 2% increase in the cost of the public sector and a 2% reduction in the private sector. It seems that the hospitality sector is bearing the brunt of that.

I would say that the hospitality sector in rural Britain has not struggled more in my lifetime. Both the last two Governments have plucked the golden goose of hospitality so often that it no longer has any feathers.

Businesses in Rural Areas

Angus MacDonald Excerpts

Wednesday 18th June 2025 Westminster Hall

[Steff Aquarone]

I totally agree. We are developing a bit of a wine theme here, but let me return to a subject that Members might have heard Liberal Democrats talk about a lot, which is care. We are proud to have the oldest demographic in the country in North Norfolk. We should not be afraid of the fact that we have a care industry, which we should celebrate and encourage, and in which we should create career paths and provide training opportunities. Workforce development is key to tackling rural economic development.

I am delighted that some innovative, locally led programmes have been delivered by Lib Dem-led North Norfolk district council. Business owners have told me of the positive experiences they have had with the support and training that is available, and many more will benefit from the recently launched Invest North Norfolk hub. Local leaders, however, need to break the mould and provide innovative, far-reaching support and strategy to supercharge every rural economy. The rural economy is far from immune to the general business challenges that many face across the country; in fact, many of those struggles are only made greater by the nature of rural areas. Rural businesses struggle more with access to funding for investment and seed capital, and they struggle more to meet the cost of decarbonisation.

At the same time, in North Norfolk we have seen large community benefit funds from energy giants that host renewable infrastructure in our area, but the restrictions on those funds are incredibly onerous and they eventually run short of projects to fund. There are only so many bus stops in North Norfolk that they can attempt to gold plate. If access to the funds were liberalised, allowing businesses to secure the important support that they need to grow, adapt and improve, they could have a greater and wider-reaching economic impact, and they could support wider aims to secure environmental benefits and benefits for the communities that their infrastructure affects.

[Mr Angus MacDonald (Inverness, Skye and West Ross-shire) (LD)]

I wonder whether I can make the case for real support from the Government for community benefit from renewable energy. It is being proposed at a fairly modest level by the Department for Energy Security and Net Zero, but it is one of the biggest opportunities for rural Britain to transform its economy.

--- Later in debate ---

[Mr Angus MacDonald (Inverness, Skye and West Ross-shire) (LD)]

I want to make the case for a review of the VAT system. VAT starts at £90,000 and above, and I think that that level should be increased to £250,000. The UK has 3.1 million sole traders. Many of them do not want to grow above £90,000 because they do not think they are in the business of administration, and quite a lot do cash business in March just to get past that. If we lift the limit to £250,000, many of them would employ an apprentice or two. Some might become quite major. We would enable a junior level of people who were not particularly good at school to join the trades sector, in plumbing, for example. This is a fantastic opportunity if we want to take the foot off the neck of micro-businesses and would allow us to grow a worthwhile SME sector.

--- Later in debate ---

[Mr Angus MacDonald]

Will the Minister acknowledge the disparity in energy price between rural areas and urban areas? Businesses in urban areas can access mains gas and pay 6p per kilowatt for their energy, whereas businesses in rural areas pay 24p per kilowatt for their energy. What a disadvantage that is for rural areas.

[Gareth Thomas]

The hon. Gentleman underlines the need for significant investment in green energy. Other hon. Members referred to the need to support renewable energy, particularly community renewable energy schemes, as part of the solution to issues around rural prosperity and to tackle the energy challenges that we are all familiar with.

We are investing directly in rural areas through schemes such as the rural England prosperity fund, which is worth £33 million this year. That funding will provide capital grants for new business facilities for product development and community infrastructure improvements that benefit local economies.

We are committed to sustaining vital services and amenities in rural areas. Our £2.7 billion a year for sustainable farming ensures continued investment in environmental land management and nature recovery, underpinning the agriculture sector. We are also working to enhance access to banking, particularly in rural areas, including through the roll-out of banking hubs across the UK by the end of this Parliament.

Rural businesses can also look forward to benefiting from measures such as reforms to the apprenticeship levy, helping them to invest in skills—a key concern that was raised in this debate. I know that rural businesses, as well as businesses in urban areas, are really concerned about that.

We also heard a couple of contributions from hon. Members about the significance of post offices in their communities. Again, I recognise the critical role that post offices play in rural communities, and indeed, the potential for the Post Office to do more. As some hon. Members will know, we are bringing forward a Green Paper on the future of the Post Office shortly, which I hope will give further confidence about the potential for the Post Office to do more in rural areas, as well as more generally.

Closure of High Street Services: Rural Areas

Angus MacDonald Excerpts

Wednesday 5th February 2025 Westminster Hall

[Gareth Thomas]

Having some Welsh blood, I am instinctively sympathetic to the hon. Gentleman’s constituents. I would not put it in quite the way that he did, but if he and his constituents have concerns about the service that the post office provides in his constituency, I am happy to take those up. Perhaps outwith this debate, he might drop me a line or have a word; I am certainly willing to press the post office. I will come back to the question of post office banking services.

Just before Christmas, the Chancellor opened the 100th banking hub in Darwen in Lancashire. Out of the 100-plus that have now opened, 12 are located in Scotland, seven in Wales and five in Northern Ireland. This is just the start. I am pleased that Cash Access UK and LINK have announced that over 200 banking hub locations have been recommended, including a further four in Wales, one in Northern Ireland and 17 in Scotland. Among those will be a new banking hub in Wick, as the hon. Member for Caithness, Sutherland and Easter Ross mentioned. I acknowledge his work and campaigning for the banking hub in Wick, which I hope goes some way to addressing the concerns in his constituency that he mentioned.

On the question of banking hubs, I should say that where they are located is determined independently by LINK, the operator of the largest ATM network in the UK. An access to cash review can be requested via its website, which also sets out the criteria it uses for considering locations for banking hubs. These include population size, whether other banks remain nearby, the number of small and medium-sized enterprises on the high street and public transport links, as well as the level of vulnerability in the community.

When it comes to big high street banks pressing ahead with closures, we expect all banking firms to follow closely the Financial Conduct Authority’s branch closure guidance in supporting their customers.

[Mr Angus MacDonald (Inverness, Skye and West Ross-shire) (LD)]

Will the Minister allow me to intervene?

[Gareth Thomas]

I apologise to the hon. Gentleman, but he has only just rocked up to the debate, so if he will forgive me, on this occasion I will not give way. If there is a specific issue about which he wants to write to me, I would be happy to look at it.

Hon. Members will know that the FCA engages with banks and building societies to ensure that the impacts of branch closures on customers are properly considered. Where firms fall short, the FCA can and will ask for a closure to be paused or for other options to be put in place. Some banks also provide pop-up services, with a community banker visiting a library or a community centre to offer support where other options are not available. I understand that that has been the case in the constituency of the hon. Member for Caithness, Sutherland and Easter Ross following the announcement of the closure of the Bank of Scotland branch in Golspie, and that Lloyds Banking Group will be providing a pop-up community banking service on a regular basis to support local people with banking services.

For a number of reasons, we are beginning to look at what else the Post Office can do to improve its banking offer, and I hope to say a little more about that in a moment. When the local high street bank closes, the alternative option for accessing everyday banking services in person is the post office. As our economy has modernised and evolved, so too have our local post offices. Today, they are much more than just a place to send letters and parcels. They increasingly act as basic high street banks, but also as access points for some Government services and, in many places, as community hubs for an array of different activities, generating tremendous social capital in our communities. So it is right that the Government hold the Post Office to account to ensure there is enough provision across the country. We protect the post office network by setting minimum access criteria. At all times, we want 99% of the UK population to live within three miles of a post office and 90% to live within one mile.

Hospitality Sector: Eastleigh

Angus MacDonald Excerpts

Wednesday 4th December 2024 Westminster Hall

[Liz Jarvis]

My hon. Friend makes an excellent point and I will say more on that shortly. When the previous Conservative Government presided over an historic drop in living standards—the first time British households ended a Parliament worse off than when it began—it is no wonder that the hospitality sector has struggled in recent years. A sector thrives when people have confidence in their financial futures. That confidence has been eroded by years of poor economic management. High streets should be centres of activity, creativity and connection. The Government’s current policies risk turning them into boarded-up remnants of what once was. Hon. Members know that all too well, as we witness the slow erosion of our high streets with each closed pub, restaurant or café.

What reassurances can the Minister provide that the Government are committed to preventing further closures and fostering growth in our high streets? This weekend sees Small Business Saturday, an opportunity to celebrate and support our small businesses. Instead of stifling those businesses with increased taxes, the Government should lift burdens to allow the hospitality sector to thrive. A strong hospitality sector brings busy pubs, bustling hotels, vibrant nightlife and a renewed sense of community spirit. That is what our towns and cities need to recover from years of economic stagnation.

The Government should create economic conditions so that entrepreneurs are clamouring to open new restaurants, cafés, bars and pubs, finally putting a stop to the steady erosion of the sector in our communities. Every closed hospitality venue is not just a lost business but a lost opportunity for social connection and local employment. The Government must step up and deliver policies that support hospitality and ensure a brighter future for our high streets and the communities they serve.

I would like to know the specific steps the Government are taking to support this vital sector and restore hope to our high streets. If we want to see thriving high streets filled with energy and purpose, the Government must act decisively. At the heart of these challenges lies a deeply flawed business rate system. Business rates actively harm productivity by taxing structures and equipment instead of profits or land value. That outdated system discourages investment, stifling innovation and growth. Liberal Democrats have long called for its replacement with a commercial landowner levy, which would tax only the land value of commercial sites. That reform would encourage investment in buildings and infrastructure, reduce taxes in 92% of local authorities, particularly in deprived areas, and shift the administrative burden from businesses to landlords.

For high streets such as those in Eastleigh, that could provide a much-needed lifeline. It would allow businesses to focus on growth and innovation, while alleviating the crisis faced by small enterprises and hospitality venues. Although the Government have announced plans to introduce lower business rates for retail, hospitality and leisure properties from 2026-27, those changes are far too delayed. By the time those reforms take effect, many businesses will already have shut their doors. Moreover, reducing relief for small businesses from 75% to 40% is a devastating blow to thousands of enterprises trying to recover from years of economic strain.

In particular, pubs are bearing an unjust share of the burden. According to the British Beer and Pub Association, despite accounting for just 0.5% of total business turnover, they pay 2.8% of the business rates bill, an overpayment of around £500 million each year. I ask the Minister what plans the Government have to review that inequity.

[Mr Angus MacDonald (Inverness, Skye and West Ross-shire) (LD)]

Apologies for being late. I ask the Minister if the Government have considered the impact on the hospitality industry in Scotland from the national insurance changes? The reason I ask is that we do not have business rates relief in Scotland, and I believe the impact of the changes is going to be massively bad for the hospitality industry.

[Dame Siobhain McDonagh (in the Chair)]

I thank the Member for his intervention and I am sure that the Minister will take it up in his contribution. However, at the moment the Member in charge has the floor.