Hospitality Sector: Eastleigh

Liz Jarvis Excerpts

Wednesday 4th December 2024 Westminster Hall

[Dame Siobhain McDonagh (in the Chair)]

I will call Liz Jarvis to move the motion and then call the Minister to respond. As is the convention for 30-minute debates, there will not be an opportunity for the Member in charge to wind up. I call Liz Jarvis to move the motion.

[Liz Jarvis (Eastleigh) (LD)]

I beg to move,

That this House has considered Government support for the hospitality sector in Eastleigh.

It is a pleasure to serve under your chairship, Dame Siobhain. I am grateful to have the opportunity today to discuss the urgent challenges facing the hospitality sector in my constituency of Eastleigh and across the UK.

Hospitality is not only a significant economic driver, but the beating heart of our high streets and communities. From the pubs that act as social hubs to the restaurants and cafés that bring people together, the sector is central to our economy and way of life. My constituent, Lorraine, is the landlady of the Master Builder in West End in my constituency. Her heating costs are around £3,000 a week, placing an unsustainable strain on her business. Although December bookings provide some hope, she worries that the quieter months of January and February could push her pub to the brink. Despite the pressures, Lorraine’s commitment to her community is unwavering. Her pub hosts local care home residents for darts and meals and welcomes charities, including Southampton Sight, for Christmas dinners and Sunday carveries. As she says,

“it’s not just for coming in on a weekend and letting off some steam, it’s about friendship, kindness and community.”

Yet with rising costs Lorraine is questioning how much longer she can keep her doors open while working over 90 hours a week to make her business work.

In Eastleigh the hospitality industry contributes £114 million annually. It employs 1,805 people and encompasses 84 venues, including some fantastic cafés such as the Coffee Cabin, which recently celebrated its third birthday, many superb restaurants and 32 local pubs. Eastleigh is also home to Steam Town Brew Co., an independent brewery, and The Steel Tank Alehouse, an independent micropub in Chandler’s Ford, both of which embody the entrepreneurial spirit that drives our local hospitality sector. Our football club and world-class cricket ground attract visitors from across the UK and beyond, many of whom stay in our local hotels and enjoy local hospitality.

[Jim Shannon (Strangford) (DUP)]

I commend the hon. Lady on securing this debate. I spoke to her beforehand and we share a similar concern in relation to national insurance contributions. The pressure on hospitality businesses is leaving the industry at breaking point. If the Government and the Minister do not provide some form of relief, we will face a lot of empty cafés and restaurants in the coming year. Does the hon. Lady share my concerns?

[Liz Jarvis]

Yes, I do share the hon. Gentleman’s concerns. Despite the remarkable community contribution that our hospitality generates, the sector is under immense pressure. Nationally, hospitality employs 3.5 million people. It generates £140 billion in economic activity and pays £54 billion in taxation. The Government’s Budget, however, introduced £3.4 billion of cost increases, including rises in employer national insurance contributions. Those measures disproportionately impact lower-paid and part-time workers, who form the backbone of the industry. The Office for Budget Responsibility has said that next year 60% of the employer national insurance contribution’s increase will be paid for by staff in reduced real wages.

According to UKHospitality, employer national insurance contributions for a part-time worker on 15 hours will increase by 73%. Combined with reductions in business rates relief from 75% to 40%, these policies are creating unsustainable pressures on businesses already operating on razor-thin margins.

The Steam Town Brew Co. is a local success story. David from Steam Town raised the issues of residual inflation in food and drink, the prices of raw ingredients for brewing and high interest rates. He wants to grow the business, but the current economic conditions and existing market restrictions, such as the lack of access to tied pubs for smaller breweries, have made it challenging. The situation is made worse by the surging costs of energy. Hospitality businesses are among the most energy-intensive sectors, with pubs and restaurants relying heavily on refrigeration, heating and cooking equipment. High energy costs have led to dramatic increases in operating expenses that are becoming too hard to bear.

For smaller businesses the increases are not sustainable and many businesses are at risk of closure. Will the Minister share the steps the Government are taking to help hospitality businesses to manage their energy costs in the coming months? Post-covid recovery remains a significant challenge for hospitality businesses. Many are grappling with debt, reduced footfall and the shift of consumers to online food shopping. Last year alone, 2,704 hospitality businesses went into insolvency, highlighting the fragility of the sector and the urgency for Government support.

The cost of living crisis has created a perfect storm for the hospitality sector, as households across the UK tighten their belts, reducing discretionary spending on dining out, hotel stays and social experiences. That squeeze on disposable income directly impacts the vibrancy of our high streets. Individual prosperity and high street prosperity are intrinsically linked. When families feel they cannot afford to participate in social activities, it is not just their individual wellbeing, but the fabric of our communities that suffers.

[Tom Gordon (Harrogate and Knaresborough) (LD)]

I thank my hon. Friend for bringing forward this debate. The high streets in both Harrogate and Knaresborough are struggling. Does she agree that the Government need to do more to reform business rates properly? That is the key that underpins the vibrancy of our local high streets. Reforming business rates would give an injection of cash and the ability to do what they do best.

[Liz Jarvis]

My hon. Friend makes an excellent point and I will say more on that shortly. When the previous Conservative Government presided over an historic drop in living standards—the first time British households ended a Parliament worse off than when it began—it is no wonder that the hospitality sector has struggled in recent years. A sector thrives when people have confidence in their financial futures. That confidence has been eroded by years of poor economic management. High streets should be centres of activity, creativity and connection. The Government’s current policies risk turning them into boarded-up remnants of what once was. Hon. Members know that all too well, as we witness the slow erosion of our high streets with each closed pub, restaurant or café.

What reassurances can the Minister provide that the Government are committed to preventing further closures and fostering growth in our high streets? This weekend sees Small Business Saturday, an opportunity to celebrate and support our small businesses. Instead of stifling those businesses with increased taxes, the Government should lift burdens to allow the hospitality sector to thrive. A strong hospitality sector brings busy pubs, bustling hotels, vibrant nightlife and a renewed sense of community spirit. That is what our towns and cities need to recover from years of economic stagnation.

The Government should create economic conditions so that entrepreneurs are clamouring to open new restaurants, cafés, bars and pubs, finally putting a stop to the steady erosion of the sector in our communities. Every closed hospitality venue is not just a lost business but a lost opportunity for social connection and local employment. The Government must step up and deliver policies that support hospitality and ensure a brighter future for our high streets and the communities they serve.

I would like to know the specific steps the Government are taking to support this vital sector and restore hope to our high streets. If we want to see thriving high streets filled with energy and purpose, the Government must act decisively. At the heart of these challenges lies a deeply flawed business rate system. Business rates actively harm productivity by taxing structures and equipment instead of profits or land value. That outdated system discourages investment, stifling innovation and growth. Liberal Democrats have long called for its replacement with a commercial landowner levy, which would tax only the land value of commercial sites. That reform would encourage investment in buildings and infrastructure, reduce taxes in 92% of local authorities, particularly in deprived areas, and shift the administrative burden from businesses to landlords.

For high streets such as those in Eastleigh, that could provide a much-needed lifeline. It would allow businesses to focus on growth and innovation, while alleviating the crisis faced by small enterprises and hospitality venues. Although the Government have announced plans to introduce lower business rates for retail, hospitality and leisure properties from 2026-27, those changes are far too delayed. By the time those reforms take effect, many businesses will already have shut their doors. Moreover, reducing relief for small businesses from 75% to 40% is a devastating blow to thousands of enterprises trying to recover from years of economic strain.

In particular, pubs are bearing an unjust share of the burden. According to the British Beer and Pub Association, despite accounting for just 0.5% of total business turnover, they pay 2.8% of the business rates bill, an overpayment of around £500 million each year. I ask the Minister what plans the Government have to review that inequity.

[Mr Angus MacDonald (Inverness, Skye and West Ross-shire) (LD)]

Apologies for being late. I ask the Minister if the Government have considered the impact on the hospitality industry in Scotland from the national insurance changes? The reason I ask is that we do not have business rates relief in Scotland, and I believe the impact of the changes is going to be massively bad for the hospitality industry.

[Dame Siobhain McDonagh (in the Chair)]

I thank the Member for his intervention and I am sure that the Minister will take it up in his contribution. However, at the moment the Member in charge has the floor.

[Liz Jarvis]

The hospitality sector is about not just numbers, but people, culture and community. In Eastleigh, hospitality businesses provide jobs for students, opportunities for young people entering the workforce, and spaces where people come together. They are integral to our social fabric and our economy. They deserve meaningful support from this Government.

Without decisive action we risk losing not only businesses, but the vibrant communities they sustain. I urge the Government to reform business rates to support productive investment, reverse the increase to employer national insurance contributions and provide targeted relief to the hospitality sector. Let us not allow short-term measures to undermine the long-term health of our economy and communities. In the spirit of hospitality, I conclude by inviting the Minister to visit Eastleigh to meet representatives from the hospitality industry and enjoy the very best that the constituency has to offer.