Oral Answers to Questions

Amber Rudd Excerpts

Monday 19th November 2018 Commons Chamber

[Stephen Kerr (Stirling) (Con)]

17. What estimate the Government have made of the number of workless households.

[The Secretary of State for Work and Pensions (Amber Rudd)]

May I take this opportunity to thank my predecessor, my right hon. Friend the Member for Tatton (Ms McVey), for her great leadership of this Department and particularly for her work on the Disability Confident campaign, which she set up?

The number of workless households has decreased by 964,000 since 2010, and currently stands at 3 million; this is a decrease of 24%. As the Office for National Statistics reported last week, the employment rate now stands at a near record high of 75.5 %, with a record 23.93 million people in full-time employment. In fact, there are now more than 3.3 million more people in work than in 2010.

[Chris Green]

I thank my right hon. Friend for that reply and welcome her back to her place on the Front Bench. Worklessness can hold people back in so many ways. Does my right hon. Friend agree that having people in employment can broaden the horizons not just of the person in work, but of the whole household?

[Amber Rudd]

My hon. Friend is absolutely right. We know that children in workless families are disadvantaged in their development, as well as in their future prospects, which is why we will continue to develop policies that support and encourage employment, strengthening parents’ incentives to move into and progress in work.

[Stephen Kerr]

May I also express my appreciation to my right hon. Friend the Member for Tatton (Ms McVey) for her service and welcome the Secretary of State to her new position? I look forward to welcoming her to Stirling in due course.

Children in workless households are five times more likely to be in poverty than those in working households. Does the Secretary of State agree that work is always the best route out of poverty and that our reforms are beginning to transform lives for old and young?

[Amber Rudd]

I very much look forward to my visit to Stirling. My hon. Friend has made a good point; work is the pillar of a strong economy and a strong society. We believe that work should pay, but we need a welfare system that helps people into work and then supports them when they are in work. Universal credit will result in an extra 200,000 people moving into work and will enable people to work extra hours during the year, empowering a great working nation.

[Emma Reynolds (Wolverhampton North East) (Lab)]

I welcome the new Secretary of State to her position.

Regrettably, unemployment in Wolverhampton is going up and the numbers in my constituency remain stubbornly high. What are the Government’s policies and what are they going to do to bring down unemployment in areas such as mine?

[Amber Rudd]

The best way to bring down unemployment is to have a strong economy. The Government are focused on making sure that that is what we deliver, but I also hope that the roll-out of universal credit, with the benefit of work coaches, will help the hon. Lady’s constituents to find the work that they want to do.

[Tim Farron (Westmorland and Lonsdale) (LD)]

I welcome the Secretary of State to her position.

There are only 220 registered unemployed people in my constituency and nearly 2,200 children living below the poverty line, which tells us that poverty is far more complex in its causes than we sometimes think. Would the Secretary of State consider introducing mandatory poverty impact assessments for all Government policies, including those that have a specific impact on rural communities such as excessive transport and housing costs, as well as the likely impact of withdrawing the basic payment system for farmers?

[Amber Rudd]

The hon. Gentleman has raised quite a few points. Let me start by congratulating his constituency and celebrating the fact that there are only 220 people there without work. I hope that the roll-out of universal credit will help them to find the additional work that they seek. He has raised a number of issues about the cost of living in his constituency. If I may, I will come back to him on those matters.

[Mr Alistair Carmichael (Orkney and Shetland) (LD)]

2. If she will end the freeze on working-age benefits.

--- Later in debate ---

[Sir Desmond Swayne (New Forest West) (Con)]

22. What steps she has taken to improve the roll-out of universal credit.

[The Secretary of State for Work and Pensions (Amber Rudd)]

The regulations were laid before the House on 5 November, following consultation with the Social Security Advisory Committee. We are working with a wide range of stakeholders on processes to ensure that vulnerable claimants are moved smoothly on to universal credit.

[Chris Philp]

May I add my congratulations to the Secretary of State on her well deserved return to the Front Bench? Croydon South is one of the constituencies with the highest level of universal credit roll-out, at 43%, and in general it is helping people back into work. There are, however, some technical anomalies relating to the timing of the assessment period as people come off work and into benefits or where they receive two salary payments in the same assessment period. Will the Secretary of State look into that particular anomaly and, if appropriate, make some small technical adjustments?

[Amber Rudd]

I have a number of matters that I will be looking into, having taken on this important new role. My hon. Friend raises an important point. I would point out to him that universal credit is successfully a dynamic assessment, so if somebody is paid twice during one month, the benefit payments will reflect that and then be adjusted the following month, but I am quite prepared to look at any issues he wants to bring me.

[Sir Desmond Swayne]

I am very glad that my right hon. Friend is back. Another thing to look into is the case of Emily Lydon, reported in The Sunday Times, because it is vital that the roll-out of universal credit is both measured and continually improved.

[Amber Rudd]

I thank my right hon. Friend for his welcome. I share his view that it is vital that as universal credit is rolled out, we learn from any errors and adjust it, to ensure that it properly serves the people it is intended for. Of course I will look into that case—I saw the report—and, if appropriate, come back to him.

[Frank Field (Birkenhead) (Ind)]

I welcome the Secretary of State to her position. I will ask her an easy question. The Government will bring forward regulations on the migration of beneficiaries of the existing benefits to universal credit. Will she not bring forward the debate on those regulations until we have received the Select Committee report and the Social Security Advisory Committee has had another chance to look at the Government’s important amendments?

[Amber Rudd]

I am not sure that the right hon. Gentleman has properly badged that as an easy question. I will have to take a look at that and come back to him, I am afraid.

[Emma Hardy (Kingston upon Hull West and Hessle) (Lab)]

In Hull, we have the amazing Welfare Rights service, which gives free and impartial advice to the people of Hull, but one of its concerns at the moment is a decision to move all universal support to the citizens advice bureau, which will take funding away from fantastic services such as Welfare Rights. Will the Secretary of State meet me to discuss how giving the money to the CAB will have a negative unintended consequence on our wonderful Welfare Rights service in Hull?

[Amber Rudd]

I am very interested in responding to specific cases such as the one the hon. Lady raises. It is important that we provide the additional service. That is why we are working with Citizens Advice to provide a consistent service, but certainly she should come to the Department and meet either me or the Minister to discuss that.

[Huw Merriman (Bexhill and Battle) (Con)]

I welcome my right hon. Friend and neighbour back to the Front Bench, and I pay tribute to her predecessor, whom I enjoyed working for over many months. The Secretary of State will be well aware of Hastings Direct, a company that employs her constituents and mine. Will she pay credit to that company for holding a universal credit surgery with our jobcentre teams, which has helped people to find more access to benefits? One couple with a young child found that they were entitled to an extra £600 per month. Does that not show that universal credit works as a signpost, to help people into the benefits structure and increase their earnings?

[Amber Rudd]

I thank my hon. Friend and neighbour for raising the important work that Hastings Direct has done. It is a really good example of a public-private partnership making sure that the benefits of universal credit are set out for employers in an environment in which the employer and the employed can work closely together to get the best outcome.

[Neil Gray (Airdrie and Shotts) (SNP)]

I welcome the new Secretary of State to her place. Her predecessor suggested that a range of expert charities had welcomed the Chancellor’s intervention on universal credit, when in actual fact they wanted him to go further—much further. This new Secretary of State wields significant power, more than any of her five predecessors in the past three years, by virtue of the Prime Minister’s precarious position. Will she use that power to listen to those expert charities and halt universal credit until it is fixed?

[Amber Rudd]

I would not want to overstate what the hon. Gentleman calls my power, but I am certainly going to be listening very carefully. Part of the benefit of the universal credit roll-out will be making sure we get the expert guidance from the people who have been working in this field for many years, and we will certainly be doing that.

[Margaret Greenwood (Wirral West) (Lab)]

I welcome the Secretary of State on her return to the Government Front Bench.

The report of the UN special rapporteur on extreme poverty and human rights said, when asked about the problems that universal credit claimants are facing, that:

“Government ministers were…entirely dismissive”.

Thus far, the Government have been determined to press ahead with the next phase of the roll-out, despite clear warnings from over 80 organisations working with disabled people who will be affected that many people could fall out of the social security system altogether and be in risk of destitution. Will the new Secretary of State end the Government’s state of denial, scrap the managed migration regulations and stop the roll-out of universal credit?

[Amber Rudd]

I have seen the report by the rapporteur—I read it over the weekend—and I must say that I was disappointed, to say the least, by the extraordinary political nature of his language. We on the Conservative Benches will always engage with professionals, experts and non-governmental organisations—we are not so proud that we do not think we can learn as we try to adjust universal credit for the benefit of everybody—but that sort of language was wholly inappropriate and actually discredited a lot of what he was saying. We look forward to working with experts in the area to make sure that we get the right outcome for the people whom we want to look after.

[John Howell (Henley) (Con)]

4. What recent steps the Government have taken to support care leavers into employment.

--- Later in debate ---

[Liz McInnes (Heywood and Middleton) (Lab)]

T1. If she will make a statement on her departmental responsibilities.

[The Secretary of State for Work and Pensions (Amber Rudd)]

Three days in, and I know that the Department for Work and Pensions is a force for good. It helps people in need, helps people into work and out of poverty, and gives support at the end of their lives. This is what we want for our families, our friends and our neighbours. This is the country we are; this is who we are. It is good that employment has risen to record levels of 75%, as stated just recently.

But I know that there are problems with universal credit, despite its good intentions. I have seen them for myself. I will be listening and learning from the expert groups in this area that do such good work. I know it can be better. I will make it my role to ensure that we deliver that through our discussions within the DWP and through discussions with the Treasury. We will have a fair, compassionate and efficient benefits system.

[Liz McInnes]

I thank the new Secretary of State for that response and add my congratulations to her on her return to the Front Bench. In her new role, will she, unlike her predecessor who was described by the UN rapporteur as

“almost entirely dismissive of criticisms of welfare changes and universal credit,”

take seriously his report on poverty in the UK and heed his calls for changes to the universal credit system?

[Amber Rudd]

The rapporteur does no credit to his report by making personal comments about the former Secretary of State in this Department, who did a fantastic job. Having said that, I have already acknowledged that we can make changes to the UC system: despite the tremendous good that it does, I know that there are problems with it and we will be focusing on fixing them.

[Maggie Throup (Erewash) (Con)]

T3. A constituent of mine who is currently claiming the personal independence payment has been told that she will need to undergo reassessment just one month before she is migrated on to the state pension. She is concerned that this will cost more than the amount she will get for that extra month; is this process correct, and what will happen when she gets her state pension?

[Margaret Greenwood (Wirral West) (Lab)]

The UN special rapporteur on extreme poverty and human rights said in his report that the rising level of child poverty is not just a disgrace but is a

“social calamity and an economic disaster”,

and that Government policies are locking millions of children

“into a cycle of poverty from which most will have great difficulty escaping.”

According to Joseph Rowntree Foundation research published today, the current freeze on working-age benefits is the single biggest driver behind rising child poverty levels. Will the new Secretary of State end the benefits freeze and make tackling child poverty the priority it should be once again?

[Amber Rudd]

Of course, tackling all poverty is a priority for the Department for Work and Pensions, and we know that the best way out of poverty is to make sure people get into work. But more than that, we know that a strong economy will deliver the higher paid jobs, and that is what this Government are going to focus on, and we will listen and engage with non-governmental organisations and others to make sure we can deliver that.

[Vicky Ford (Chelmsford) (Con)]

T6. May I also say how nice it is to see the Secretary of State back on the Front Bench? Will she look at improving access to universal credit for those leaving prison, so that those who have left prison will not face delays in getting money in their pocket and thus be driven back into a cycle of crime?

[Neil Gray (Airdrie and Shotts) (SNP)]

We have always known that austerity is a political choice, but now, thanks to Philip Alston, we know that poverty is also this Government’s political choice as we consider his findings into areas like the near-£5 billion benefit freeze cut next year, the 1950s women who have been impoverished by pension changes, and targeting children with austerity via the two-child limit. What different choices can we expect from this new Secretary of State?

[Amber Rudd]

I have to say that I think the hon. Gentleman’s comments are outrageous. It is in no way our intention to do any of the things he set out in that way. The purpose of this Department—[Interruption.] It is what the hon. Gentleman said, and I think I have made my views on the UN rapporteur absolutely clear. The hon. Gentleman need only listen to what we are saying and actually look at the evidence—look at the evidence of people getting back into work, of people getting higher paid jobs. The political choice that we are making on the Government Benches is for a stronger economy to deliver the jobs that are wanted by his constituents and mine.

[Jeremy Lefroy (Stafford) (Con)]

May I welcome my right hon. Friend to her post and suggest she pays attention to what the right hon. Member for East Ham (Stephen Timms) said a bit earlier, because that is very important in terms of cash flow and the position facing people coming on to universal credit? The Under-Secretary of State for Work and Pensions, my hon. Friend the Member for North Swindon (Justin Tomlinson), made some welcome points in response to that question, but we need to build on that for the future and also build on the work my right hon. Friend’s predecessor did in this respect.

[Amber Rudd]

I thank my hon. Friend for his comments, and he is absolutely right: I am well aware of the need to ensure that people have access to those cash benefits as soon as possible. We have already made some adjustments to that, and I will do all I can to ensure that we do better.

[Alex Cunningham (Stockton North) (Lab)]

T5. My constituent Natalie Tingle works hard in her job and as a student, but is £400 a month worse off after switching to universal credit and losing child tax credit. She now gets just £12 a month, as her student loan is counted as income, and she is getting into debt. Will the Minister investigate her circumstances and find a way to help?

[Henry Smith (Crawley) (Con)]

T9. I am very grateful to Crawley DWP staff, who successfully helped with the transition to universal credit in June. Will my right hon. Friend update the House on the support available to claimants who are transferring?

[Amber Rudd]

I congratulate my hon. Friend on his work with the jobcentre in Crawley to ensure that claimants get the best benefits. We have had some changes from the Budget, as he will be aware, and will bring forward more details of regulations to help to deliver those outcomes as soon as possible.

[Jamie Stone (Caithness, Sutherland and Easter Ross) (LD)]

T8. May I also welcome the Secretary of State to her post on the Front Bench? In the past I have mentioned the problem of the lack of online access in the remotest parts of my constituency, but in addition there is the problem of people in my constituency who cannot, as we say in the highlands, work a computer. They do not have the skills. What is going to be done to address that issue?

[Amber Rudd]

Yes, it is a very important point and one that we are well aware of. We cannot assume that everybody can, as the hon. Gentleman puts it, work a computer. We have made provision in the arrangements to ensure that people can have access and that job coaches can work with people remotely via telephone and also engage in their communities, perhaps in different places from the jobcentre. However, I will keep a careful eye on this issue to ensure that we are delivering a truly comprehensive service, so that everybody, whether they can work a computer or not, can access it.

[Ms Esther McVey (Tatton) (Con)]

May I warmly welcome my right hon. Friend to her position and wish her every success? She will know that youth unemployment has fallen by half since 2010, so does she agree that ours is the party of opportunity and the party for young people?

[Amber Rudd]

Let me take the opportunity again to thank my right hon. Friend for the extraordinary work that she did in this Department, particularly on the Disability Confident campaign, but also on encouraging women into work. She is a particular champion of women and social mobility, so yes, I agree with her: it is this party that is the party of opportunity.

[Dr Paul Williams (Stockton South) (Lab)]

T10. I have received a letter from a constituent who is a universal credit caseworker. She describes overworked staff looking after so many cases that people receive payments only when they complain. Will the Minister respond to this whistleblower’s allegation of chaos?

[Sir Mike Penning (Hemel Hempstead) (Con)]

I have sat here patiently through questions, and there have been lots of congratulations from across the House, particularly to the Secretary of State and the previous Secretary of State, quite rightly, but the people who should be congratulated are those in jobcentres and those who have got the jobs. In my constituency of Hemel Hempstead, which is a new town—it is 70 years old, but we are a new town—we have the lowest unemployment ever. In 2010 it was 2,460; it is now 820. Those people should be congratulated.

[Amber Rudd]

I thank my right hon. Friend for pointing out the real benefits seen over the past few years and how important it is that the system helps individuals into work. It is the people who have got the new jobs who need the congratulations, but also the work coaches, who for the first time provide a personal service to ensure that every individual is helped into work.

[Dan Carden (Liverpool, Walton) (Lab)]

Professor Philip Alston talks about things that those of us who choose to see them see in our constituencies every time we are back there. The new Secretary of State comes into a Department where her Ministers are on autopilot, denying the real, lived experiences of my constituents. Instead of showing the signs of Stockholm syndrome, why does she not give us a break from the past and not misrepresent reports, but actually listen to the UN special rapporteur?

[Amber Rudd]

The fact that I think that the UN rapporteur’s report is wrong does not mean that we do not listen to other reports and experts in the area. The hon. Gentleman does not seem interested in the facts surrounding the success of the scheme. We can hold these two things in our heads: overall, UC is being successful and work is at record levels—these are good things—while also acknowledging that there are not insignificant areas that need changing and addressing. We can do both those things.

[David Morris (Morecambe and Lunesdale) (Con)]

In Morecambe, we have had universal credit for the past two years; we were one of the very first places where it was rolled out. It is a success. I congratulate my right hon. Friend on going from the Back Benches to the Front Bench again, and I invite her to Morecambe to see Gary Knowles and his fantastic team, to hear from them at first hand how they are making universal credit a success in Morecambe.

[Amber Rudd]

I thank my hon. Friend for his invitation, and I would be delighted to take him up on it. I encourage all colleagues from across the House to take the opportunity, if they have not done so yet, to go into jobcentres and speak to the work coaches, who will show them how the system works and how this personal approach is so different from what has happened in the past and so much more constructive for individuals.

[Several hon. Members rose—]

[Ruth Smeeth (Stoke-on-Trent North) (Lab)]

In advance of the imminent urgent question, I want to say that universal credit is due to be imposed on the north of my constituency just before Christmas. I wrote to the Secretary of State’s predecessor twice asking for it to be delayed, if only until the new year. Will the new Secretary of State please look favourably on this request?

[Amber Rudd]

We are not stopping, ceasing or pausing the system, but we always make sure that we change it where it needs to be changed, to ensure that it operates in people’s best interests.

[Alex Burghart (Brentwood and Ongar) (Con)]

I am delighted to welcome the new Secretary of State to her place, and I thank the old Secretary of State—[Hon. Members: “Former!”] My apologies—I thank the former Secretary of State for all she did, not least in acquiring the additional money for universal credit. I am delighted to say that we now have record disability employment in this country. Will the Minister confirm that the Department will continue to work on giving assistive technology to disabled people to help them to find work?

[David Hanson (Delyn) (Lab)]

In congratulating the new Secretary of State, may I commend to her the “Panorama” programme that was filmed in my constituency last week? It showed chaos in the universal credit system, poverty and people being evicted, as well as landlords not accepting that the system worked in their interest. Will she watch that programme and report to me on its contents?

[Amber Rudd]

I am always grateful for suggestions of programmes to watch. I will try to do so, but I cannot promise to report to the right hon. Gentleman, as he requires.

[Tom Pursglove (Corby) (Con)]

Youth unemployment is at record lows; more women are in work; and we have the lowest unemployment rate in this country since the 1970s, with unemployment down by more than half from 2010 in Corby and east Northamptonshire. What role does my right hon. Friend believe universal credit has played specifically in delivering that success?

[Amber Rudd]

I thank my hon. Friend for reminding the House of the tremendous benefits of universal credit and the tremendous advantages of an economy that is growing and providing so much new work for our constituents. Yes, of course universal credit has an important part to play in delivering those advances.

[Stephanie Peacock (Barnsley East) (Lab)]

In March, I wrote to the DWP regarding a systematic error in the housing element of universal credit that was incorrectly deducting £70 from claims. I was assured that the fault was known and the fix was on its way, but eight months later my constituents are still having their money taken. When will the Government sort out this mess?