The Secretary of State’s Handling of Universal Credit

David Linden Excerpts

Wednesday 11th July 2018 Commons Chamber

[David Linden (Glasgow East) (SNP)]

In a week when chaos reigns in this Government, it seems only fitting that we talk about the policy most in chaos—universal credit. I must say to the Secretary of State that if one of my constituents went into Shettleston jobcentre and lied to their work coach, they would find that they had been sanctioned and the Government would then come down on them like a ton of bricks. The hon. Member for East Renfrewshire (Paul Masterton) talked about us recognising work coaches, but my problem is not with them—they do a fantastic job—but with the ideology that comes from the Department for Work and Pensions, which is taken forward by the work coaches on behalf of the Government.

The sheer misery of full UC roll-out is due to be unleashed in Glasgow later this year, so my message to the Secretary of State today could not be clearer: halt the roll-out of UC in Glasgow and fix it now. This callous Tory Government cannot sit idly by and watch as UC continues to cause social destruction within our communities. The evidence from charities, stakeholders and constituents is overwhelming: universal credit is pushing people into crisis, and crisis appears to be the new normal. Indeed, under this Government, food banks appear to be the new normal. Data from the Trussell Trust shows that where full UC roll-out is in place, the food banks have seen an average increase in usage of 52%. Glasgow North East food bank in my constituency is already at breaking point, and that is before this Government have even moved to full UC roll-out.

I want to briefly turn to the issue of housing and the impact that UC has on our housing associations. I am incredibly fortunate to have a strong network of small, local housing associations in my constituency—my biggest challenge is getting round to visit them all. If one message they give me is crystal clear, it is that UC is pushing tenants into rent arrears and putting financial pressure on our housing associations. I have repeatedly invited the Minister for Employment to come to my constituency to see and hear at first hand the concerns of housing associations in Greater Easterhouse about full UC roll-out. I am told that he is coming to Scotland soon, and I wonder if he might even be willing, when he sums up, to put on record when he will be coming to Easterhouse to speak to the Easterhouse Housing and Regeneration Alliance and listen to its concerns. I am sure he does take them seriously.

I am conscious that colleagues want to speak and as I do not want to be a tadger by taking up too much time, I would just say that UC’s credibility lies in tatters, as does the Secretary of State’s reputation, so she should do the right thing and resign.

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[Neil Coyle]

rose—

[David Linden]

Will the Minister give way?

[Alok Sharma]

No, I will not give way.

Thanks to the policies of this Conservative Government, we are at record levels of employment. Once universal credit is fully rolled out, we will support another 200,000 people into work. The tone and the wording of Labour’s motion today has been disappointing and, frankly, ill-judged in personally attacking my right hon. Friend the Secretary of State.

My right hon. Friend set out in her speech some of the positive changes that she has made, with the support of the whole brilliant DWP team. She has instigated these changes since coming into her role. Labour Members should actually be thanking her for her proactivity, not seeking to censure her today. They have offered absolutely no solutions today—just scaremongering. Their only answer appears to be to let people languish in a legacy system that effectively washes its hands of them.

When we go forward with universal credit, of course we are going to listen. But at the heart of universal credit there lies a very simple but incredibly powerful idea—that we should help people to achieve their full potential, and that is precisely what this Government are going to do.

Question put.

Oral Answers to Questions

David Linden Excerpts

Monday 21st May 2018 Commons Chamber

[Alok Sharma]

As I said in response to the hon. Member for Blaydon (Liz Twist), the aim of this policy is to strike the right balance between support for claimants and fairness to taxpayers, but of course we do have exceptions in place, quite rightly.

[David Linden (Glasgow East) (SNP)]

When the Government came up with their two-child policy, did they seek any guidance or advice from China about its one-child policy?

[Alok Sharma]

I will just report that we have exceptions in place and of course this policy is ultimately about being fair both to claimants and to taxpayers.

Welfare Reform and Work Act

David Linden Excerpts

Wednesday 21st March 2018 Westminster Hall

[Rachel Maclean (Redditch) (Con)]

It is a pleasure to serve under your chairmanship, Mr Gapes.

I congratulate the hon. Member for Central Ayrshire (Dr Whitford) on securing this important debate. It is a pleasure to follow her speech, which raised some very important issues. As Members of Parliament, we all want to ensure that the welfare system operates correctly. I am a strong believer in what the Government are doing on welfare and find myself, once again, in a debate about welfare reform. I am glad to be here, because one of the Government’s most important jobs is looking after those who are unable to look after themselves. I am proud of what this Government have done during the time I have been in Parliament, and of the record since the 2010 coalition Government and the Conservative Government that followed.

[David Linden (Glasgow East) (SNP)]

The hon. Lady talks about how proud she is of this Government’s actions, but by the time this debate concludes, at 11 o’ clock, St Stephen’s church café in Redditch will open as a food bank. Does she not understand that there is a clear correlation between this Government’s actions on welfare reform and the food banks in her constituency?

[Rachel Maclean]

I visited the food bank and have spoken to the people there, but time does not permit me to talk in depth about those issues. I have an ongoing dialogue with both the people who run the food bank and the people who use it. I understand very well what is happening in my constituency of Redditch and, if the hon. Gentleman will forgive me for moving on, I will speak about some of my experiences with universal credit and the jobcentre there.

I will focus my remarks on universal credit because it is a key plank of the Government’s reforms. Since my election, I have made it a priority to understand what services exist for my constituents who face challenges, whether those are unemployment, poverty or physical and mental health problems. As a constituency MP, I understand very well what is going on. There are areas of deprivation in Redditch, as there are in every constituency up and down the country. It is up to the Government to ensure that the help is on the ground, where it is needed.

It is important to revisit the principles behind the drive to reform the system that we inherited from the last Labour Government. In that system, people had little or no incentive to get back into work. When they did, they found themselves worse off and liable to lose money if they took on more hours or a better paid job. How could that be right?

The hon. Member for Central Ayrshire talked about tax credits. It is my understanding from DWP statistics that tax credit spending ballooned from £1.1 billion at its introduction to £30 billion a year by 2015. I do not think it is right to spend such a rapidly escalating amount of GDP on benefits. That indicates there is something fundamentally wrong at the heart of the system.

There is widespread public support for the principle that welfare should be not a life sentence, but a lifeline as someone transitions through difficult circumstances or the loss of a job. The old welfare system had become labyrinthine in its complexity, with a number of different benefits adding to the confusion over what someone was entitled to. It was not a system that gave people a ladder to a better life, but rather one that trapped them in worklessness and poverty.

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[David Linden (Glasgow East) (SNP)]

I warmly congratulate my hon. Friend the Member for Central Ayrshire (Dr Whitford) on securing this important and timely debate. I have come to the debate to offer my views from a practical, not an ideological, point of view. I pride myself on being a constituency MP. When I go to my surgeries in Parkhead, Baillieston, Easterhouse or Cranhill, people do not tell me how wonderful the system is. When I go to the jobcentres that are left in my constituency, because the UK—

[Alex Burghart]

I am also a constituency MP and I take my casework very seriously. Does the hon. Gentleman acknowledge that it is not the nature of casework that people come and tell us when things are working? People come and tell us when things are not working. Naturally, we see an unrepresentative portion of the population.

[David Linden]

As well as being a constituency MP who does surgeries, I spend two hours every week door-knocking in my constituency. I do not regularly find people opening their door and saying to me, “This welfare system is absolutely fandabbydozy.”

This week marks two years since the Welfare Reform and Work Act 2016 implemented some of the most punitive cuts from this Government. Some of those were a fresh round of cuts, and some built on the cuts made in the Welfare Reform Act 2012. This debate allows us the opportunity to shine a bright light on the damage caused by those punitive welfare reforms, which have had a direct impact on some of the most vulnerable people in my constituency. I will address two policy areas in my remarks: first, the punitive benefit freeze, which leaves people out in the cold, quite literally, while the cost of living soars, and secondly, the medieval two-child policy and abhorrent rape clause.

Figures commissioned by the SNP and put together by the Library show that, based on the spring statement 2018, between 2018-19 and 2020-21, the benefit freeze will save an additional £3 billion compared with what was forecast for those years in the summer Budget 2015. In November 2017, the Joseph Rowntree Foundation said that the benefit freeze means that between 2010 and 2020, a couple with two kids will be £832 a year worse off. It has also said:

“The freeze is the single biggest policy driver behind rising poverty by the end of the Parliament.”

The impact of the poverty premium means that people on low incomes face higher costs as a proportion of their income than those on higher incomes, due to the nature of products and services. People on low incomes often cannot pay for goods or services by fixed direct debit, but for many things, such as mobile phone bills, energy bills and bank cards, companies only offer discounts based on people signing up for a direct debit.

Economic shocks such as the breakdown of a car or a washing machine are far more significant for people on a low income. I know that from direct experience, having spent two years working at Glasgow Credit Union. One of the most heart-breaking things about being in that job was people coming to me for loans to pay for a washing machine that had broken down or for school uniforms.

Sadly, that is the reality we are now in. I am disappointed that that lived experience did not come into the previous speech. We see it week in, week out when we do our constituency surgeries. With all those factors, the benefit freeze is an additional financial burden on disadvantaged people. The Government must urgently restore the real value of benefits by scrapping the freeze.

The second issue I will raise is the Government’s medieval two-child policy that would frankly make China blush. The idea that in 2018, we are saying to families, “Two children in your family—that’s it. The state won’t pay for any more than that,” sends a strong signal from this place. [Interruption.] If the Minister is unhappy with that, I am more than happy to take an intervention—absolutely not.

[Dr Whitford]

Will my hon. Friend give way?

[David Linden]

I am happy to give way to my hon. Friend, though.

[Dr Whitford]

Does my hon. Friend accept the basic premise that we have an ageing population and we need people to have children so we can balance that? Instead, we are relentlessly punishing people who have children.

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[David Linden]

Absolutely. The Government have often spoken about their family test for policy. I do not think that turning round to a family and saying that they can have only two children is appropriate, given that family test.

The Women’s Budget Group has said the cut to child tax credits will disproportionately hit black, Asian and minority ethnic women, who tend to have larger families. The idea that we put victims through the trauma of having to prove to the Department that their child was born as a result of rape sends a strong signal from the other side of the House. It is not something we would do in Scotland.

That is precisely the point, because this legislation, which has been on the statute book for two years, genuinely has an impact on the “just about managing” families that the Prime Minister spoke about when she took office. It is not too late for the Government to think again and implement a social security system that delivers social justice, fairness and, above all, dignity for the most vulnerable in our society.

Universal Credit

David Linden Excerpts

Tuesday 13th March 2018 Commons Chamber

[Neil Gray]

I have no reason to doubt what the hon. Lady says, except that the experiences of Members on the Opposition Benches are rather different. I point her and her colleagues to my hon. Friend the Member for Inverness, Nairn, Badenoch and Strathspey (Drew Hendry), who has been working tirelessly on this not only while he has been a Member of the House but while he was leader of Highland Council, when universal credit was first tested in Highland. He has been knocking against a brick wall trying to get the DWP to listen to the concerns that he has found in his area, and his experience is not the same as the one the hon. Lady says she has had in Redditch.

[David Linden (Glasgow East) (SNP)]

I intervene in response to the hon. Member for Redditch (Rachel Maclean), who said how wonderful jobcentres are and how much work they do. I do not know whether she has had the same experience as me, but in my city of Glasgow, the UK Government have closed six jobcentres, and in my area of the east end of Glasgow, they have just butchered three out of four jobcentres. How can we go and find out how things are going in jobcentres, when her Government are busy closing them?

[Neil Gray]

I absolutely concur with my hon. Friend, who has been an assiduous campaigner to protect and save the jobcentres in his constituency. Even at this late stage and after some of their doors have closed, I hope that the Government may listen and finally provide a reprieve.

It is right that we acknowledge the knock-on effect felt by landlords, whose incomes are in turn being squeezed due to tenants falling into arrears because of successive cuts to universal credit. The SNP has continually called for the roll-out of universal credit to be paused and properly fixed. That is not just about reducing the wait time by a week for those receiving universal credit, but about restoring the original principles of universal credit, which have been cut back so far to their roots that they have been battered.

The UK Government’s woeful ignorance on this is shameful. The evidence of the social destruction caused by universal credit in its current form is clear from report after report by expert charities. Such social destruction is not masked by the line, repeated ad nauseam by the Government, that universal credit is getting people into work. It is not much good for people if this is just a shift from out-of-work poverty to in-work poverty. We know there has been a rise in the rate of in-work poverty, and we also know that 67% of children—I repeat, 67% of children—currently living in poverty do so in a family where at least one person works.

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[David Linden (Glasgow East) (SNP)]

I am mindful of the time, so I will not take up as much of it as I had planned.

It is disappointing that there are now few ways in which the House can express its opinion, but one of those ways is by our debating and voting on statutory instruments. We see time and again on Opposition days the House making its voice clear. In October, the House voted by 299 votes to zero to call for a halt to the roll-out of universal credit, but that did not happen. Conservative Members talk about parliamentary sovereignty and the will of the House being listened to, but they do not then follow through. I am glad, therefore, that we have an opportunity today, on a binding vote, to make our view clear to the Government.

Today we are debating four statutory instruments. I will focus on the one relating to universal credit, but before I do so, I want to touch on childcare vouchers. I and many other Members are worried about the UK Government’s plans to close the childcare voucher scheme, so we urge them to reconsider. I want to draw a contrast with some of the family-friendly policies that we are pursuing north of the border, such as the baby box scheme, which gives children the very best start in life from birth—that sends a strong signal about equality. We have free school meals for children in primaries 1 to 3 and the doubling of childcare provision. On the latter, I must declare an interest, as my son is starting nursery in August, and is very excited about going to Sgòil Àraich Lyoncross. The Scottish Government have made it clear that children should be able to get such childcare, and it is good that we are delivering on that.

I wish to commend the new city government in Glasgow led by Susan Aitken. In the last council budget, they announced that free school meals would be rolled out to primary 4. As someone who is married to a primary school teacher, I know at first hand the importance of schoolchildren having a warm and nutritious meal inside them. I welcome the efforts of Glasgow City Council to tackle holiday hunger as well.

I will focus briefly on universal credit, because I am mindful of the time. I pay tribute to my hon. Friend the Member for Inverness, Nairn, Badenoch and Strathspey (Drew Hendry), who has done a power of work on universal credit since long before it was fashionable to talk about it. He has, I believe, been pursuing the issue since 2013. I think that his work on terminal illness is especially important. There have been some pretty unedifying scenes on both sides of the Chamber today. We should be mindful of the fact that we are talking about real people, and, in particular, about people with terminal illnesses. That message should go to all of us, including me.

I have made it clear to journalists that I have no interest in being on “Newsnight” or “Question Time”, or in clocking up views in Nigeria on YouTube like my hon. Friend the Member for Paisley and Renfrewshire South (Mhairi Black). I see the job of being a Member of Parliament as being out in the constituency listening to people and hearing about lived experiences. I appreciate that at various points during the debate, the Government will say that the Opposition are scaremongering, and they can say that to a certain extent—they would be expected to say it. However, as a constituency Member of Parliament, I speak to constituents regularly, and people at the Parkhead housing association, the West of Scotland housing association and the Glasgow NE food bank say that universal credit must be halted.

Jobcentre Closures

David Linden Excerpts

Monday 5th February 2018 Commons Chamber

[David Linden (Glasgow East) (SNP)]

I commend my hon. Friend the Member for Glasgow South (Stewart Malcolm McDonald) for having the foresight not only to secure an Adjournment debate, but to secure an Adjournment debate that allows us to detain the Minister for a certain amount of time and to rake him over the coals about this deeply flawed decision. If the Minister thinks that he is getting out of here before 10 o’clock tonight, he has another thing coming.

I commend the Minister for his promotion to this post. He will be aware that I, my colleagues on the SNP Benches, the hon. Member for Glasgow North East (Mr Sweeney) and other cross-party politicians from the city of Glasgow have written to him commending him and congratulating him on his new post, and inviting him to Glasgow. Now, I have not checked my mailbag this evening to see whether we have yet had a response to that letter. I am sure that his response will be there when I toddle over to the mail room tonight; he will be telling me that he is coming to visit the city of Glasgow in the next couple of weeks.

The main issue I want to address is the disproportionate impact of jobcentre closures on the east end of Glasgow. My hon. Friend the Member for Glasgow Central (Alison Thewliss) has, in her time in this Parliament, very passionately outlined the case for retaining Bridgeton jobcentre, the doors of which closed on Friday last week. My own constituency of Glasgow East will see the closure of Easterhouse and Parkhead jobcentres over the next two weeks, with everybody being relocated to Shettleston. I will come back to that point in a moment.

Since being elected to this House in June last year, I have been clear that Ministers sit in their ivory towers in Whitehall, making decisions by spreadsheet and Google Maps. They decide what they are going to do in communities in Glasgow and in Scotland without having the foggiest idea about those communities. A visit to the Easterhouse Housing and Regeneration Alliance in December reaffirmed that for me. The Minister will have heard me mention the alliance in questions this afternoon. It is a coalition of independent housing associations that has been operating for as long as I have been alive. These associations know their tenants and their local communities. Every single director, staff member and board member of the alliance was absolutely clear that these closures will be deeply damaging for some of the most vulnerable people in the city of Glasgow.

If the Minister will not listen to the Easterhouse Housing and Regeneration Alliance, he could listen to the citizens advice bureaux in our city. There are fantastic citizens advice bureaux: in Easterhouse, led by Joan McClure; in Bridgeton, in the constituency of my hon. Friend the Member for Glasgow Central, led by Frank Mosson; and in Parkhead. I am sure that it is only a coincidence that the only jobcentre that the Government plan to keep open in the east end of Glasgow is not located next to a citizens advice bureau. When people are sanctioned or treated unfairly at the jobcentre in the east end of Glasgow, they can currently go to their citizens advice bureau to receive support. It is deeply damaging that we are going to remove that support.

After I was elected and met the right hon. Member for East Hampshire (Damian Hinds), who is now the Education Secretary, I was struck that there is this idea that this campaign is party political or that it is a campaign against the Tories. If the Minister wants to believe that, that is absolutely fine. He can take it from me that, as an SNP politician, I do not have a huge amount of love for the Tories. But if he will not listen to me, will he at least listen to the three Tory councillors in the east end of Glasgow—Councillors Thomas Kerr, Phillip Charles and Robert Connelly, who is the councillor for Calton—who have all added their voice to the campaign to save our local jobcentres? If the Minister leaves this debate tonight thinking that this is some sort of Labour and SNP campaign against the Tories, he is deeply mistaken. This is a campaign to protect our jobcentres and some of the most vulnerable people in our city.

I want our jobcentres to be kept open for three reasons: digital exclusion, transport and the deep-rooted issues of the gangland culture and territorialism that, sadly, still exist in our communities. On a cross-party basis, we politicians all have to solve that. Fantastic research has been undertaken by the likes of Citizens Advice and the Church of Scotland about the real problems associated with the total exclusion of people. Something like half of my constituents have never touched a computer. Some people are able to use the internet on their smartphones, but that is not the way to do a 90-minute universal credit application. If the Minister wants to come to Glasgow and find a library that is willing to allow people to sit for 90 minutes to complete a universal credit application, he will be quite shocked to find that that is not actually the case.

[Mr Sweeney]

I thank my constituency neighbour for giving way. The Public and Commercial Services Union has done an assessment of the rationalisation of jobcentres. Its survey data shows that libraries in Glasgow are so in demand that they place time limits on the use of computers, thus excluding people from being able to do these onerous applications using their facilities. This just places another barrier before people who are already IT illiterate or who do not have the capacity to do this.

[David Linden]

I thank the hon. Gentleman for that very powerful intervention. That is reaffirmed by the fact that I do a surgery in Baillieston library and Parkhead library, and as soon as I arrive at 10 o’clock there is already a queue of people waiting to use the computers. What the Government will do by removing the computer access at jobcentres will be deeply damaging.

The Minister will be aware, no doubt, of his predecessor answering a slew of written questions from me about the number of wi-fi connections and computer log-ons at Easterhouse jobcentre—the very jobcentre he wants to close.

[Stewart Malcolm McDonald]

My researcher counted my hon. Friend’s written questions and there were over 100. He mentions the invitation to the Minister to come to Glasgow. So far, no Minister has bothered to come to any of the jobcentres they want to close or to meet any of the people affected. Could I add to what my hon. Friend has said and implore the Minister to find time in his diary soon to come to Glasgow for such a meeting?

[David Linden]

I am very grateful to my hon. Friend, who refers to the number of written questions that I have tabled. I am rivalled only by the hon. Member for Strangford (Jim Shannon) in my love for written questions.

My hon. Friend makes a powerful point about the fact that Ministers from the Department for Work and Pensions have not bothered to visit the city of Glasgow. In fact, one of the other written questions that I asked of the UK Government was, when was the last time that a Minister visited the city of Glasgow. I was rather shocked when in response to one of those written questions I was informed that a Minister had indeed visited a jobcentre—in Midlothian. I do not know what the geographical knowledge of Her Majesty’s Government is like, but can I impart a bit of wisdom to them? Midlothian is not exactly Easterhouse. It is not Castlemilk; it is not even Moray. If the Minister is serious about being someone who is focused on the entire United Kingdom, then he ought to come to visit the city.

[Hugh Gaffney (Coatbridge, Chryston and Bellshill) (Lab)]

If the Minister does come to Glasgow, I would like to invite him to walk from one jobcentre that is closed to the next and see what these people are facing. It will take him over an hour. It takes half an hour on the bus, on average, to get to the jobcentres that are closing down. He will be more than welcome to come to Glasgow and do the walk.

[David Linden]

I thank the hon. Gentleman for his intervention. Even as an Albion Rovers fan, he is very quick off the mark, because he has worked out my very next point, which is on transport. He shares a constituency boundary with me. One part of that boundary is around Gartloch and Gartcosh. I do not know whether the Minister would be able to point to where Gartloch is on a map, but the reality is that, if someone has to walk from Gartloch to Shettleston on a cold January or February day, it is going to take them a rather long time.

The third issue that I want to touch on is the gangland culture and territorialism that exists in Glasgow. I am glad to say that, since the time I was growing up—nothing to do with me, I must add—a lot of that has been tackled, and we do not have quite the same problems that we did. I give the Minister the example the community of Wellhouse, which is separated from Easthall by a road. They are two communities in the Greater Easterhouse Partnership area. They are very, very small communities but they have their own community centre and housing association. That is because at one point young guys could not walk across that road without the fear of getting involved in all sorts of incidents.

If the Minister will not listen to me on the concerns about territorialism and the gangland culture, then he should listen to Commander Stevie Haslett, who heads up Glasgow East police. I was quite surprised to find out that the Department had not bothered to consult him about this either. The Minister will be aware, of course, because I am sure that he has done his homework, that Shettleston jobcentre was piloted as being one of the under-25 jobcentres that everybody in the whole of the east end of Glasgow would come to. This was a number of years ago. There was all sorts of trouble because people from different communities were coming together and clashing. That put the security staff and the jobcentre staff at immense risk as well.

My final point is about the jobcentre that the Government want to merge absolutely everything into—Shettleston, which would be some sort of UK super-jobcentre following the merger of Bridgeton, Easterhouse and Parkhead. I was quite surprised when I found out only a couple of weeks ago about the number of car parking spaces at Shettleston jobcentre. This is particularly about the issue of all the new staff who will be transitioned to that jobcentre. I say to the Minister that, if I find out in the next couple of weeks that Shettleston Road has been turned into a car park, I am going to be very unhappy.

The Evening Times, a local newspaper in Glasgow, has been resolutely united in campaigning to save our jobcentres. If the Minister will not listen to me as an SNP politician, and if he will not even listen to the Tory councillors in Glasgow, he should listen to the newspaper that is for Glasgow.

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[Alison Thewliss]

The hon. Gentleman is definitely right. He has previously spoken very movingly about the effect on local economies of having jobcentres as anchor tenants in such areas—in shopping centres and on high streets in local communities—and this is about the impact on the local shops, such as the butchers’ and everything else. There is an impact that the Government are obviously not taking into account.

I want to finish with a plea to the Minister. I know that it will be difficult for my constituents to make that journey. It will be hard for them to get there, find their way and do so on time. Buses are not very regular, and we cannot rely on them turning up precisely when we need them. On Google Maps, the timetable may say x—if people turn up at exactly that time, they can get here and there—but we know that that is just not how it works.

[David Linden]

My hon. Friend reminds me of a particular case of a constituent in Carmyle. She recently told me that, for her to get to Shettleston jobcentre from the village of Carmyle, which is fairly isolated from the rest of my constituency, she will be required to leave three hours early. How difficult would that be if her appointment was at 9 o’clock in the morning?

[Alison Thewliss]

Absolutely. The limitations of public transport make it difficult for people to get where they need to be at a specific time. In the early stages of this change, I want a guarantee from the Minister that not one single one—not one—of my constituents who arrives late, due to the decision of this Government to close their jobcentre, will be sanctioned. I will be keeping a very close eye on this Government and on this Minister to make sure that none of my constituents ends up being sanctioned because of the decisions his Government have made.

[Patrick Grady (Glasgow North) (SNP)]

I am grateful to you for your indulgence, Mr Speaker. I do not now have the opportunity to welcome Mr Deputy Speaker back to the Chair, but this would have been my first opportunity to do so.

The hon. Member for Moray (Douglas Ross) raised the issue of the funding for Police Scotland. I tried to say to him from a sedentary position that he is very welcome to support our call for the £150 million of VAT that the Scottish police are owed. This also gives me the opportunity to pay tribute to his predecessor, Angus Robertson, who announced at the weekend that he is standing down as deputy leader of the SNP. He has gone before his time, but we will no doubt see him again in some shape or form.

Maryhill jobcentre in my constituency has already been closed and, just as we predicted, the impacts are already being felt. We have already heard about a number of constituency cases from various Members. At my surgery on Friday, I spoke to the family of a constituent who is being made to claim employment and support allowance. There is some doubt about whether he is receiving what he should, and I hope that the Minister or one of his counterparts will at some point reply to my letter of 13 December about that. This constituent has autism and found it difficult enough to travel to Maryhill in the first place, but it is now even more complicated to get to the Springburn jobcentre. These are exactly the kind of difficulties and challenges that were predicted, and exactly what is panning out.

As we have heard in other speeches, it is important to say that the closure of an individual jobcentre cannot be seen in isolation from the broader range of reforms and indeed—this is what an awful lot of these Conservatives are like—from the broader erosion of the role of the state. The closures compound the impact of the pernicious welfare cuts and the new regime that has been imposed so cackhandedly—we hear universal credit and other issues raised in this Chamber day in, day out—and the situation is also compounded by issues such as bank closures. The Royal Bank of Scotland, of which we are a considerable shareholder, is disappearing from high streets.

We are always told that a post office or citizens advice bureau can stand in for these services, but they are undergoing their own reform processes. We are slowly seeing an erosion of the presence of the state on the high street and in the hearts of communities. That might suit the Conservative Government, but it does not suit SNP Members. It certainly does not suit our constituents, especially the poorest and most vulnerable who rely on these services. We are told that it is great that all these different services are somehow taking over yet, as my hon. Friends the Members for Glasgow East (David Linden) and for Glasgow South (Stewart Malcolm McDonald) mentioned, all these buildings are owned by Telereal Trillium. Well, that is great, because have we not seen what a great success Carillion, Capita and all the rest of these outsourcing companies have turned out to be?

[David Linden]

My hon. Friend makes a powerful point about the buildings. Does he not think it ironic that the UK Government have told us that the entire process is about saving money when only last week we approved spending billions on this royal palace we sit in?

[Patrick Grady]

Precisely; I think that point speaks for itself. Many of us have been for meetings with the Minister or his predecessors in Caxton House, which is owned and operated by Telereal Trillium. Why does the DWP not want to dispose of that asset, turn it into flats that could make a profit for the taxpayer, and ship all its staff and ministerial offices out to Canary Wharf, which would be considerably cheaper?

That question is legitimate, because there has been no guarantee that these closures are the end. If the Minister answers one question from me at the Dispatch Box, it should be this: what guarantee can he give that this is in fact the end, or will other jobcentres in Glasgow be under threat in a future round? Ministers have repeatedly said, “Well, Glasgow has more jobcentres per head of population,” but has anyone stopped to ask why that might be? Is it a legacy of the impact on the economy of the decades of misrule by the Conservatives that has required people to go to jobcentres? Is it to do with the geography and the nature of the city, which are some of the reasons that my hon. Friend the Member for Glasgow East touched on? We are still seeking a whole range of reassurances from the Minister. What it boils down to is looking at the welfare system and the entire reform regime, and starting again from scratch.

--- Later in debate ---

[Alok Sharma]

No. I want to continue.

Claimants moving to Springburn have reported how much better the facilities are, and how welcoming the environment is. Claimants have also said that they have appreciated the individual tailored support. For instance, during the recently completed move of Anniesland to Drumchapel, some claimants who preferred to move to Partick instead were easily accommodated. The impact on staff is also being well managed. The vast majority of staff affected are moving to other locations. A very small number will leave the department, but the vast majority have accepted voluntary redundancy.

[David Linden]

I do not want to test the Minister’s patience, but when I saw that red folder with all the little tabs on it, I rather hoped that he would not just read from a civil service briefing. Members representing constituencies across the city of Glasgow have come here tonight and made very sincere speeches about some of the profound difficulties that are being experienced. The Minister is now the best part of 10 minutes into his speech, and he has not touched on the territorialism, the transport or the digital exclusion. May I ask him, in the time that remains, to address the points that we have raised? It is all well and good for him to reel off place names like Atlantic Quay, but I do not think he would know where Atlantic Quay was in relation to Gartloch. The best thing he could do is agree right now to come to the city of Glasgow and listen and respond to local people—not DWP bigwigs, but local people in citizens advice bureaux and police stations, and those who will be affected.

[Alok Sharma]

I do not think that the people who are working incredibly hard in these jobcentres would appreciate being referred to as bigwigs. Since becoming the Minister in this particular role, I have been to a number of jobcentres, not in Scotland but in England, and I can tell the House that those people are extremely motivated to help the people whom they are serving and helping to get into work. I agree with my hon. Friend the Member for Moray (Douglas Ross) that we should pay tribute to them rather than suggesting that they are either joking with us or doing something worse.

Let me make clear that in the Glasgow Jobcentre Plus network, no redundancies are expected. The overall rationalisation of the estate is definitely not a staff reduction exercise. Indeed, the number of jobcentre staff will be higher at the end of this process than at the start, with an additional 5,000 work coaches across the country. After the rationalisations there will still be 10 jobcentres in Glasgow, which—as we heard earlier—is more per head of population than in nearly all other cities in the UK. Those 10 jobcentres will be welcoming, positive places, offering training sessions, with employers helping people to get back into work. They will create a sense of partnership between work coaches, claimants and other organisations. For staff, they will offer greater progression and development opportunities. They will enable staff to do the job that they cherish, which is helping people to move into independence and lifelong careers.

A number of other points were raised, and, as I have enough time, I will address them. As part of the consultation, some of which was online, we talked to members of staff and trade unions. A point was raised about equality impacts, and I know the hon. Member for Glasgow South raised this with the former Secretary of State during the July debate. The then Secretary of State said about the equality impact assessment that the Government had fulfilled our statutory duties, as we always do. Throughout the redesign of our estate, the Department has been mindful of its duties under section 149 of the Equality Act 2010 and the impact of its plans on its colleagues and customers. Equality analysis carried out in respect of individual sites has not been published; that is not the policy, but the DWP will respond to freedom of information requests for equality analysis reports in the normal course of business.

A point was made about travel costs. The reimbursement of travel costs is available to claimants when they are required to attend the jobcentre for appointments other than mandatory fortnightly signing appointments. Additionally, jobseekers who have been claiming universal credit or jobseeker’s allowance for more than 13 weeks can apply for a Jobcentre Plus travel discount card.

The hon. Member for Glasgow East (David Linden) raised a point about having written to me; I have indeed written back to him and I hope he will receive that letter very shortly. A number of colleagues have invited me to visit their constituencies. I committed in DWP orals earlier today to come to Scotland, and said I would have a discussion with the hon. Gentleman about potentially coming to his constituency, but as part of my job I go around the country—across England, Scotland and elsewhere—to make sure I am hearing at first hand the experiences of people working in these centres, the claimants and also employers in those areas.

There was a discussion about sanctions, and I want to make it clear that a decision maker takes all the claimant’s individual circumstances into account before making a decision, and there has to be very good evidence. Claimants have the opportunity to come back and set out their case. This discretion is available and I hope it will be used by decision makers in the case of sanctions.

[Alok Sharma]

I have no figures in front of me now, but I undertake to write to the hon. Gentleman if these figures are available within the system.

The hon. Member for Glasgow East mentioned gangs. That is an important point. As part of our consultation, we engaged with Community Safety Glasgow and the Glasgow City Council strategic community partnership group, and they were not aware of any gang-related issues pertaining to potential jobcentre closures.

[David Linden]

As someone involved in the local community, I would have thought that if we want to ask people on the frontline about crime, we might ask the police. Did the Minister speak to local police officers?

[Alok Sharma]

As the hon. Gentleman knows, I have moved to this post in the last few weeks, but I understand that a dialogue takes place with Police Scotland.

The hon. Gentleman also raised the issue of people who cannot access online services and find it hard to get to a jobcentre. Face-to-face support with work coaches is available at jobcentres and continues to be a core part of the service we deliver. People can also interact face to face, by email or telephone or by post.

I have a point of correction to make. The hon. Member for Glasgow North (Patrick Grady) suggested that Caxton House was owned by Telereal Trillium. It is not; there is an underlying lease.

We have had a wide-ranging debate and I have listened to colleagues, and I completely understand that they put forward the view of their constituents and the people they know locally. I have set out what we have heard through our dialogue with people working in jobcentres and with claimants who have transferred to other jobcentres. I will come to Scotland and I will meet and talk to a range of individuals there.

We have had a long debate, and I should like to conclude by saying that this is obviously a major change for the Department, as well as for our claimants and staff. However, retaining our current estate would miss the opportunity to improve value for taxpayers’ money and to create an estate that will meet the needs of DWP claimants now and in the future. These changes are the result of careful analysis and planning. I appreciate hon. Members’ concerns about the closures, but the rationale for these changes and the benefits that they will deliver for claimants and our staff are clear.

Question put and agreed to.

Social Security

David Linden Excerpts

Monday 5th February 2018 Commons Chamber

[David Linden (Glasgow East) (SNP)]

I am grateful for the opportunity to contribute to this relatively short but necessary debate. I was encouraged to see the words “social security” appear on the Order Paper for this debate today and to see them on the annunciator. Over the years, we have sadly moved away from talking about social security to talking about welfare and, latterly, to benefits. Tempting though it is, I will resist lambasting Members, particularly those on the Government Benches, for their use of words like “scroungers” or “skivers” and the divide-and-conquer mentality that we see from the Conservative party—[Interruption.] I see that I have woken them up. The title of today’s debate—[Interruption.] The hon. Member for Stirling (Stephen Kerr) is chuntering from a sedentary position. Does he want to intervene? No, perhaps not. The title of today’s debate is a good reminder to us—

[Mark Pritchard (The Wrekin) (Con)]

Will the hon. Gentleman give way?

[David Linden]

I am more than happy to.

[Mark Pritchard]

I am happy to intervene on the hon. Gentleman. Will he give the precise constituency of the Member who used the words that he suggests were used?

[David Linden]

It was the former Chancellor, so I think that it is Tatton. He now edits the Evening Standard, but it was not so long ago that Conservative Members were charging away behind him and saying how wonderful he was. [Interruption.] I will make some progress with my speech while Conservative Members chunter away.

I rise to express my profound disappointment at the UK Government’s continued obsession with the punitive benefit freeze. As a constituency MP, I am acutely aware that a clear majority of the people I speak to in my surgeries on a Friday do not choose to be on benefits. Circumstances largely dictate that. Broadly speaking, people end up receiving state support because they are disabled, sick or out of work. Contrary to what some right-wing newspapers print, being on benefits does not constitute a life of luxury. If people outside this House or Conservative Members genuinely believe that, they ought to go and study the Trussell Trust’s annual statistics, which show that the top three reasons people use foodbanks are changes or delays in benefits, low income at work and insecure employment. The charge for all three falls squarely at the door of this Tory Government.

[Stephen Kerr]

Will the hon. Gentleman give way?

[David Linden]

I am more than happy to give way.

[Stephen Kerr]

I am grateful to the hon. Gentleman. He says with great assurance that everything lies at the door of this Government. However, the Scottish Government have had powers to adjust, top up or change things or to introduce new benefits since 2016. In fact, the Scottish Government have done none of those things. The only thing that they have done is make some changes to how universal credit can be changed. The Scottish National party has the power at its disposal in the Scottish Government to change the benefits package in Scotland, so why is it not doing it?

[David Linden]

I am grateful to the hon. Gentleman for his speech. He will perhaps want to have a glass of water after that. Scottish Conservative Members often come to the Chamber and act as Rottweilers and have a go at the Scottish Government. After a certain amount of time, Conservative Members will realise that they have been sent here from their constituencies to hold the United Kingdom Government to account. Until that happens, I am more than happy to debate with the hon. Gentleman about the powers that the Scottish Government have taken on.

[Stephen Kerr]

rose—

[David Linden]

No, the hon. Gentleman can sit down for a wee minute. His remarks are disappointing, because we broadly see a good cross-party consensus in the Scottish Parliament, including from the Conservative party, about moving forward. The hon. Gentleman’s rather pathetic intervention is perhaps a bit of an insult to his colleagues in the Scottish Conservative and rape clause party.

As I have said, I am acutely aware as a constituency MP that people do not choose to be on benefits. We want a Government who are willing to stand up and build a country that works for everyone, but that cannot just exist on the side of buses. During the general election campaign, the Conservatives were talking about building a country that works for everyone, but if they are serious about that, it has to work for everyone. The people whom Conservative Members denigrate and have a go at might not vote for them, but the reality is that the Government need to give them more support.

I am conscious of the time, and I want to give the Minister the opportunity to respond to the debate, but I first want to place on the record my concern about the lack of support for the WASPI women. One of the first things that I did as an MP was to bring together many of the women in my constituency who have been unfairly affected by this Government’s attack on women born in the 1950s. In my remaining time, however, I want to issue a plea to the Government to halt the roll-out of universal credit in Glasgow, end the benefits freeze and scrap the medieval, barbaric two-child policy.

Before I entered this House, I worked for my hon. Friend the Member for Glasgow Central (Alison Thewliss)—I am glad to see her here—and she has doggedly pursued the Government over their barbaric rape clause and medieval two-child policy.

[Alison Thewliss]

My hon. Friend mentions the rape clause. Conservative Members asked him earlier about MPs who had said things that we would not accept were right, but the hon. Member for Mansfield (Ben Bradley) said that people should have vasectomies rather than children, because vasectomies are free. Does my hon. Friend agree that that sort of attitude—thinking that poor people are having hundreds of children just to scrounge off the state—is completely unacceptable?

[David Linden]

I am grateful to my hon. Friend. That takes me quite nicely on to my next point, and the hon. Member for Stirling takes a keen interest in such matters, so I am sure that he will be concerned about this. Government policy is meant to go through a family test, so for the hon. Member for Mansfield (Ben Bradley) to start suggesting that poor people should have vasectomies is deeply worrying and provides a real insight into the mindset of a Tory MP.

[Stephen Kerr]

I have a simple question: does the hon. Gentleman accept that the Scottish Government now have power over things such as tax credits? The Scottish Government have not done anything with those powers since 2016. SNP MPs stand up here and give these virtue-signalling speeches about concern and compassion, but if they think that something needs to be fixed, the Scottish Government have the power to fix it.

[David Linden]

I am entertained by the fact that the hon. Gentleman has not sought to catch your eye to make a speech, Madam Deputy Speaker, but has instead decided to try to use my speech as an opportunity once again to attack the Scottish Government. [Interruption.] The hon. Gentleman is not even listening, so I do not know whether I should continue to address the point, but Scottish Conservatives come to this House and use the opportunity to rail against the Scottish Government as much as possible, yet he has absolutely no clue that tax credits are not being devolved to the Scottish Government. If he had spent any time reading the order in the back of this debate, he would know that that is the case.

Despite widespread condemnation from every corner of the globe, including from the United Nations, Ministers have pursued a two-child policy that would frankly make China blush. The Institute for Fiscal Studies has said that the two-child cap, which is tantamount to social engineering, will mean that some 600,000 three-child families will lose £2,500 a year on average—that is families in Stirling losing £2,500 a year because of this Government’s policy. That is not £2,500 a year on catalogues, gambling or lavish nights out; it is £2,500 a year that should go towards hot, nutritious meals for low-income families with children in my constituency of Glasgow East.

The reality is that, under this uncaring Tory Government, we are watching child poverty go through the roof, while living standards go through the floor. The other debate that I plan to take part in this week is on free school meals, and 21st-century Britain has now arrived at a point where, due to the sheer levels of poverty in our communities, the only place that some children can get a hot, decent meal is at school. Only last week, MPs on both sides of the Chamber voted to spend billions of pounds on tarting up this royal palace so we can enjoy yet more luxury, yet tonight we are being asked by the Minister to support an order that will continue the benefit freeze for some of the most vulnerable people in our constituencies.

[Bill Grant (Ayr, Carrick and Cumnock) (Con)]

Will the hon. Gentleman give way?

[David Linden]

No, I will not give way at this point.

Continuing the benefit freeze is fundamentally wrong, and it is time to call it out. It is time for an end to the punitive benefit freeze.

--- Later in debate ---

[Stewart Malcolm McDonald (Glasgow South) (SNP)]

It is happening now—

[David Linden]

On a point of order, Madam Deputy Speaker.

[Madam Deputy Speaker (Mrs Eleanor Laing)]

Order. Before I take the point of order, let me say that we cannot have interventions from a sedentary position upon someone who is intervening. We also cannot have such long interventions. This debate does not have much longer to go.

[David Linden]

On a point of order, Madam Deputy Speaker. Over the course of this debate, the hon. Member for Stirling (Stephen Kerr) has intervened on several occasions on me and my hon. Friends. Had he indicated to you that he was seeking to catch your eye to speak in the substantive debate, or is it the case that no Back Benchers—

[Madam Deputy Speaker]

Order. That is not a point of order. Any Member of this House may try to intervene on any other Member, and it is up to the Member who has the Floor whether they take the intervention or not. We will not waste time on points of order at this point.

Oral Answers to Questions

David Linden Excerpts

Monday 5th February 2018 Commons Chamber

[Guy Opperman]

The Government have no intention of revising the Pension Acts of 1995, 2007 or 2011 introduced by previous Governments and by the coalition, but I make the point very strongly that average employment among the over-50s and the over-64s has increased dramatically since 2010.

[David Linden (Glasgow East) (SNP)]

11. What recent progress her Department has made on the roll-out of universal credit.

[Drew Hendry (Inverness, Nairn, Badenoch and Strathspey) (SNP)]

12. What recent progress her Department has made on the roll-out of universal credit.

[The Minister for Employment (Alok Sharma)]

Universal credit transforms the welfare state and the rollout is proceeding to plan, with universal credit now available in one third of all jobcentres in Great Britain.

[David Linden]

Easterhouse Housing and Regeneration Alliance is a coalition of eight independent housing associations that has been based in my constituency and operating for pretty much my entire lifetime. It has profound concerns about the rollout of universal credit in Glasgow. Given that the Government have given a lot of commitment to go and meet various people on their Benches today, will the Minister come to my constituency to meet it and listen to its concerns?

[Alok Sharma]

When we have rolled out universal credit, we have done it in a manner that makes sense and works. Right now, 9% of those who will eventually end up on universal credit are on universal credit, and it will reach 11% by June this year. I am, of course, undertaking a whole range of visits to jobcentres across the country. I will make sure that I make a visit to Scotland, and we can have a discussion about whether there is an opportunity to visit the hon. Gentleman as well.

Personal Independence Payments

David Linden Excerpts

Wednesday 31st January 2018 Westminster Hall

[David Linden (Glasgow East) (SNP)]

I congratulate the hon. Member for North West Durham (Laura Pidcock) on securing the debate.

One of the first constituency cases that I ever dealt with as a new MP was that of Pauline Kerrigan of Springboig. Pauline has Raynaud’s disease, as well as osteoarthritis. Previously, she was given a lifetime award of disability living allowance and transitioned on to PIP. She was then suddenly found miraculously fit for work. I have met Pauline at my surgery on more than one occasion, and it is clear to me that she is most definitely not fit for work. Indeed, the Government were right to issue a lifetime DLA award to Pauline in the first place, but because of the transition to PIP her life was unnecessarily turned upside down.

Like many colleagues in the Scottish National party, I remain convinced that this Government’s obsession with personal independence payments is little more than an ideological plaything. Week after week, my constituency surgeries are packed with disabled people who continue to feel the sharp end of the Government’s cuts to social security. I remain convinced that the entire system needs a complete overhaul, and today’s litany of horrifying constituency cases from other hon. Members only reaffirms that view. We need action from the Government sooner rather than later.

Last week, I and other colleagues from the SNP group met Scotland’s Minister for Social Security, Jeane Freeman, to discuss progress in implementing our new social security system in Scotland. Establishing a new social security system is the biggest challenge we have faced since the inception of devolution, but I am heartened by the Government’s determination to build a social security system that is underpinned by dignity and respect. When the new social security system is established, my constituent Pauline will finally be treated again with the respect and dignity she deserves. The challenge for the Government today is to ensure that Paulines in Preston, Prestatyn and Penzance are treated with dignity, and the only way that will happen is if the system is fundamentally overhauled.

Work Capability Assessments

David Linden Excerpts

Wednesday 13th December 2017 Westminster Hall

[David Linden (Glasgow East) (SNP)]

I beg to move,

That this House has considered work capability assessments.

It is good to see you in the Chair, Ms McDonagh. I am really grateful for the opportunity to raise this issue in Parliament today, as flawed work capability assessments have been a major topic in my case load since my election in June this year.

May I start by thanking the many charities, organisations and individuals who have reached out to me in the run-up to this debate with an offer to share briefings and information about their experience of work capability assessments? It is only appropriate at this juncture to commend the hard-working staff in the House of Commons Library for the excellent briefing that they have supplied to all right hon. and hon. Members. I am immensely grateful to individual members of the public from across the UK who got in touch to share their own, often harrowing, experiences of undergoing assessment and the sheer distress caused to them. Time will not permit me to share every testimony, but I want to share some case studies with the House this afternoon, and I am sure that other hon. Members will wish to do the same.

From my short time as a constituency MP, it has become abundantly clear that the UK Government’s work capability assessment is not fit for purpose and requires a full, independent, root-and-branch review to ensure that it treats people with dignity and respect. As it stands, the system is failing the most vulnerable in our society and all too often plunges people into chaos and depression, and in some cases, I am afraid, to the brink of suicide.

I therefore very much welcome the decision of the Select Committee on Work and Pensions to carry out an inquiry into personal independence payment and employment and support allowance assessments. What I do not want to see, however, is a powerful report coming from the Select Committee, only for it to be ignored by the Government, as happened in late 2014 during the last inquiry. The evidence and testimony that the Committee has already received should be sounding the alarm bells at Caxton House, and that is before the Committee has even published its report.

I very much welcome the Minister to her new role. As she knows, I enjoyed a constructive working relationship with her predecessor, particularly on the campaign to end the baby benefit bar. The Minister is widely respected across the House and I have no doubt that she will be in listening mode today. I therefore hope that she will approach this sensitive topic with fresh eyes and the compassionate conservatism that we have heard so much about from the Government.

I will outline some of my major concerns about the work capability assessment process, including the number of claimants with serious health conditions or disabilities who are found fit for work or placed in the wrong ESA group because of deficiencies with the WCA descriptors or in the assessment process.

[Mr Jim Cunningham (Coventry South) (Lab)]

I think that there are two issues here. One is that private companies are not necessarily equipped to assess people. Secondly, the questionnaire form can give enough information that it does not necessitate an interview of the kind handled by private companies.

[David Linden]

I am grateful to the hon. Gentleman for that intervention, and I will come to that point in a moment.

I will talk about the difficulties faced by certain groups, in particular people with mental health conditions or learning disabilities, in navigating the WCA process; the lack of information about outcomes for individuals following fit for work determinations; and concerns about the risk of poverty and destitution as a result of incorrect decisions. I also want to touch on the relatively high success rate of appeals against ESA decisions, and the difficulties experienced by claimants seeking to challenge fit for work decisions, including the fact that ESA is not payable pending a mandatory reconsideration, meaning that the only option in the meantime is to claim jobseeker’s allowance, potentially exposing an individual to inappropriate conditionality.

[Mr Stephen Hepburn (Jarrow) (Lab)]

The hon. Gentleman mentioned mandatory reconsiderations. Is he aware that Department for Work and Pensions staff are informing people that mandatory reconsiderations will be delayed over Christmas because of the excess workload they face? Through him, can I ask the Minister to transfer staff from bringing in the sanctions and stopping the money, to the mandatory reconsiderations, so that people get their money?

[David Linden]

I know that the Minister is respected across the House for listening; I am sure she will have heard that point, and I hope the hon. Gentleman gets an answer to it in the wind-ups.

Finally, I will touch on the impact of assessments, frequent reassessments and poor decision making on the physical and mental health of claimants. We could easily spend the next hour and a half trading statistics across the Chamber, but I prefer to focus on real people and those whom I have been elected to represent. Throughout my short time as Glasgow East’s MP, I have seldom had a surgery in which a constituent has not come to me having been the subject of a flawed work capability assessment.

One such case was that of my constituent, David Stewart from Baillieston. David suffers from hidradenitis suppurativa and has had numerous abscesses over the years requiring extensive surgery and skin grafts. It is not uncommon, at times, for him to receive morphine up to six times a day. His own general practitioner stated clearly that David should not be working, yet he was found fit for work at a work capability assessment. It was only after my office intervened and helped him draft a mandatory reconsideration that that decision was finally, and justly, overturned. That brings me to the first issue I want to raise with the Minister today: the astonishingly high level of successful appeals against work capability assessment decisions.

[Stephanie Peacock (Barnsley East) (Lab)]

In my constituency, two thirds of residents who are initially rejected for PIP and ESA are shown to be eligible on appeal. Does the hon. Gentleman agree that that suggests the whole work capability system requires much more reform?

[David Linden]

The hon. Lady makes a good point; I very much agree.

The latest quarterly release on appeals of work capability assessments shows that 59% of decisions are overturned at appeal. To be blunt, that means that six in every 10 decisions are wrong. That is incredibly alarming.

There is, of course, a wider point about the undertaking of work capability assessments by a private sector provider, which I oppose on ideological grounds—I agree with the hon. Member for Coventry South (Mr Cunningham) on that point. I doubt, therefore, that it will come as much surprise that I very much welcome the commitment by the Scottish Government to ban private firms from carrying out benefit assessments. I wholly concur with the Scottish Social Security Minister Jeane Freeman, that

“profit should never be a motive nor play any part in assessing or making decisions on people’s health and eligibility for benefits.”

Over and above my ideological objection to private sector provision, I am sure that all hon. Members will be concerned to note that, according to the DWP’s own data released only last week, the ESA assessment provider has consistently failed to meet the contractual expectation for the quality of assessment reports.

[Helen Whately (Faversham and Mid Kent) (Con)]

One thing I have been calling for, for some time, is standard recording of all work capability assessments. Often there is one story from one side and another story from the other, and recording would not only provide some evidence about what really happened, but improve people’s experience of the assessments. It has been piloted, so does the hon. Gentleman agree that it would be good to push forward with the recording of assessments as one way of improving the experience for our constituents?

[David Linden]

I am grateful to the hon. Lady and will come back to how the assessments are conducted, because that forms a major part of my speech.

At this juncture, I want to commend to the House the excellent report by Rethink Mental Illness entitled “It’s broken her”. It was published just last week and makes truly harrowing reading. The report lays bare the full extent of the challenges for people with mental illness when facing assessments for both ESA and PIP. Drawing on findings from a series of interviews and focus group-style discussions, the report finds that the assessment can be “traumatising and anxiety-inducing” for the following reasons: there are numerous issues with the paper forms that claimants must submit, including their complexity and length, and the inflexible nature of the questions they ask; claimants must collect their own medical evidence, which is extremely burdensome, often expensive and time-consuming; the staff who perform face-to-face assessments frequently have a poor understanding of mental illness; and, finally, delays in mandatory reconsideration and appeals to the tribunal mean that claimants may have to wait many months for the correct result.

The report concludes that the current PIP and ESA assessment procedure

“inherently discriminates against people with mental illnesses”.

It sets out a number of policy recommendations to

“dramatically improve the benefits system for people with mental illnesses, as well as saving the Government the vast costs that are currently incurred due to persistent incorrect decisions made early in the process.”

[Tommy Sheppard (Edinburgh East) (SNP)]

My hon. Friend is making a powerful case. May I bring to his attention the case of my constituent, Adam Brown, a 51-year-old man who suffers from epilepsy and cerebral palsy and has a learning disability? By the time Adam came to see me, he had been trying to get a work capability assessment for nine months with the assistance of benefit agencies, and had not got it. We had to intervene and got it within 10 months. It is surely shocking that it takes the intervention of a Member of Parliament for people with disabilities to get fair treatment.

[David Linden]

My hon. Friend makes a powerful point. I am glad that his office was able to help on that occasion, as mine was in the case of my constituent David Stewart. It is all well and good that as Members of Parliament we can intervene in individual cases, but so many people are affected throughout the entire process that our being able to help on a one-off basis is not good enough.

[Mr George Howarth (Knowsley) (Lab)]

The hon. Gentleman is making a fluent and powerful case. Does he agree that if there is a review of the process, two things need to happen? First, in clear, medically proven cases of mental illness, the medical evidence should be accepted without face-to-face examination. Secondly, the assessors and decision makers should be appropriately trained in mental health.

[David Linden]

I am grateful for that intervention, which leads me on to the recommendations of the Rethink Mental Illness report. The first is:

“A major reform of the PIP assessment and the WCA for ESA is needed. This should result in both assessments reducing the distress caused to people affected by mental illness and that better reflect the realities of living with a condition of this type. Such reform would reduce the need for appeals and the associated costs to the DWP and HM Courts & Tribunals Service”.

The second recommendation is that, as the right hon. Gentleman argues,

“The Government should review the way in which people with mental illness are assessed. Where clear medical evidence exists that claimants have severe forms of mental illness, they should be exempt from face-to-face assessments. Where face-to-face assessments are necessary, claimants should be encouraged to seek support from carers, friends or family members.”

I have seen numerous examples of friends, family members and carers being taken along, only to be told that they are not allowed to help.

The third recommendation is:

“All assessors and DWP decision-makers should be appropriately trained in mental health. The scandal of inappropriately trained and experienced assessors making critical decisions about the lives of people affected by mental illness must end.”

One case study in the report caught my eye, and I want to share it with the House. James, who was 53, had a work capability assessment with a physiotherapist after he lost his job because of depression—not that I can see the connection between physiotherapy and depression. This is his testimony:

“The assessor wanted yes or no answers to various questions like ‘can you leave the house?’ I tried to explain that some days I can leave the house or answer the door, and other days it’s not possible because of my mental health, and the response from the assessor was ‘is that a yes or a no then?’

I have no problem when people don’t understand mental health; it’s when they have an opinion on something they don’t know anything about.

There weren’t any specific questions exploring my mental health. At the end of the assessment, the assessor asked me to touch my toes, and I felt that the whole assessment was set up so people with mental illness fail.”

[Dr David Drew (Stroud) (Lab/Co-op)]

Does the hon. Gentleman agree that one of the problems with the process is that it lumps mental health conditions together? Epilepsy is a very different condition from depression, for example, yet people with mental health conditions all undertake the same assessment. Surely that is not fair or right.

[David Linden]

The hon. Gentleman is absolutely right.

The quotation from James ends:

“I came out of the assessment feeling let down, and not listened to, and later I made two attempts on my life. I’m still waiting for the result of my WCA.”

That should certainly sound alarm bells in this House. Closer to home, Michelle Ferns, a member of my constituency casework team, has a profoundly autistic son, Richard, who is non-verbal. During Richard’s assessment, Michelle was asked by the professional—the professional!—whether Richard still had autism. That is the kind of ridiculous behaviour that we are seeing in the process.

An ongoing case that I would like to press with the Minister is that of a constituent from Tollcross; I hope you will indulge me, Ms McDonagh, because it relates to a PIP assessment rather than a work capability assessment. My constituent was diagnosed with multiple sclerosis seven years ago. She is fiercely independent, but in the past two years her memory and physical mobility have declined steadily. She was awarded the standard rate for PIP but nothing for the mobility component. She submitted a mandatory reconsideration but, despite new information, it was still rejected. As a constituency Member of Parliament, I am certain beyond doubt that the wrong decision was made in that case, and I will be writing to the Minister to ask her to intervene personally and review it.

At this juncture, with a sense of trepidation, I must ask the Minister whether she has ever sat in on a work capability assessment. When I asked the Secretary of State that question in the main Chamber two weeks ago, I was quite shocked to learn that in his seven years as a Minister, he had never sat in on a work capability assessment.

[Mike Hill (Hartlepool) (Lab)]

The hon. Gentleman is making an excellent speech, particularly with respect to mental health, which is one of my specialities. In my constituency, Hartlepool, a man waiting for a double kidney transplant was declared fit for work despite having to make four trips a week to his local hospital. Does the hon. Gentleman agree that such cases are abhorrent?

--- Later in debate ---

[David Linden]

Yes. The hon. Gentleman’s point is very valid; his constituents are lucky to have such a strong representative.

Getting a work capability assessment right is vital. Wrong assessments can mean that people with a learning disability are moved to a benefit such as jobseeker’s allowance, which makes many demands that are often difficult for people with a learning disability to understand or fulfil. As a result, they are put at risk of being sanctioned.

Yesterday, Muscular Dystrophy UK shared with me the awful story of a lady with Charcot-Marie-Tooth disease who was deemed ineligible for ESA after a work capability assessment. The content of the questions resulted in the entire assessment missing several key points about how her condition affected her, such as the loss of dexterity in her hands and her inability to lift her arms above her head or use buttons. No consideration was given to the pain or fatigue she experiences daily. Many people like her are not adequately assessed during the work capability assessment because the questions that relate to its criteria are not suitable to extract the information required to help the assessor in understanding progressive conditions such as muscular dystrophy. With universal credit on the horizon, particularly in Glasgow, what plans do the Government have to alter the questions to be more appropriate and relevant for people with rare and complex conditions?

Some commentators have suggested reforming the work capability assessment to take account of how people’s functional impairments affect their ability to work, given who they are. They argue that a broader “real world” assessment that took into account factors such as skills, qualifications, experience and age would be possible and would better reflect everyday realities than the existing work capability assessment. To that end, I commend to the Minister and all hon. Members some reading for the Christmas recess: Demos’s March 2015 report “Rethinking the Work Capability Assessment”.

I am conscious that time is marching on, and I want to allow fellow Back Benchers the opportunity to speak, so I should wrap up.

[Hugh Gaffney (Coatbridge, Chryston and Bellshill) (Lab)]

The hon. Gentleman mentions capabilities with reference to individuals. Is the Health and Safety at Work etc. Act 1974 also included in those capabilities when assessments are carried out?

[David Linden]

That is a very good question. I am sure that the hon. Gentleman, my constituency neighbour, will press that point with the Minister.

I am grateful to all hon. Members attending the debate. I especially thank the Minister for listening this afternoon; I have a huge amount of respect for her, and I look forward to her winding-up speech for the Government. However, what I want from the Government is deeds, not words. I want a full root-and-branch review of the work capability assessment process, and I want an assessment that is underpinned by professionalism, knowledge, dignity and—above all—respect.

Youth Employment

David Linden Excerpts

Wednesday 6th December 2017 Westminster Hall

[Gillian Keegan]

That is an important point. I would like to put in a plug for apprenticeships, but they need to be high quality.

[David Linden (Glasgow East) (SNP)]

I commend the hon. Lady on securing this debate. One of the things I was concerned about in the recent Budget was the announcement that the minimum wage for apprentices will go from £3.50 an hour to £3.70 an hour. I appreciate that not all apprentices are paid at that level, but does she share my concern about the pitifully low rate of pay that apprentices are paid under the UK minimum wage?

[Gillian Keegan]

As the hon. Gentleman says, not all apprentices are paid at the minimum level. I certainly was not when I did my apprenticeship, but an apprentice is earning and learning and the model still works at the minimum wage.

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[David Linden (Glasgow East) (SNP)]

It is a pleasure to serve under your chairmanship, Mrs Moon. I warmly commend the hon. Member for Chichester (Gillian Keegan) on opening the debate. She spoke inspiringly about her experience and background.

I had not planned to, but I want to talk about my own career path. I am proud to be a Cranhill boy who was elected to the House of Commons. I am pretty unusual, in so far as I did not go to university and I did not study politics. I left school at 16. The hon. Member for Ochil and South Perthshire (Luke Graham) talked about growing up on a council estate, as I did. I am incredibly proud of that. I was brought up by a single parent, and going to university was not something that people from my family did. The only person in my family who has ever been to university is my wife—she was the first Linden to graduate. When I was growing up, I always had this idea that I would go and be a police officer. I went and took my standard entrance test and got full marks in English and maths, but I failed the information handling aspect by half a point—so making me a Member of Parliament was perhaps a bad idea.

I remember deciding, because I was quite stubborn, that I would leave school at 16. I went ahead and did that and decided to undertake an apprenticeship with Glasgow City Council. Members will not often find me paying tribute to the Labour party, but that was under the leadership of Steven Purcell, the then Labour leader of Glasgow City Council, who made a bold commitment that we would have apprenticeships that paid a proper living wage. I will come back to that. I undertook my apprenticeship and fell into the job of working for a politician. It is a bit like quicksand—the more you fight it, the deeper you get—hence I am now a Member of Parliament.

Every time we take part in Westminster Hall debates it is incumbent on us SNP MPs to defend the record of the Scottish Government, particularly when our friends from the Scottish Conservative and Unionist party decide they are going to have a go at them, but I have not been shy of criticising the Scottish Government in the House when I think they could do more. Take the International Men’s Day debate about male suicide rates, for example, and some of the other debates I have taken part in. But on this matter, I am afraid that the Scottish Government were given a bit of a bad press by the hon. Members for Ochil and South Perthshire and for Ayr, Carrick and Cumnock (Bill Grant). They were actually the first Government in Europe to appoint a youth employment Minister. I do not know whether the hon. Gentlemen deliberately missed that out of their speeches, but pretty significant work has been done to reduce youth unemployment, as my hon. Friend the Member for Paisley and Renfrewshire South (Mhairi Black) outlined.

[Luke Graham]

I hope the hon. Gentleman appreciates that I paid tribute to some of the Scottish Government’s work, especially on recruitment by smaller employers, but we were critical of their performance on education. Fewer students from deprived backgrounds go on to higher education in Scotland than in any other part of the UK. That is a fact.

[David Linden]

I am grateful to the hon. Gentleman for that intervention. I will come back to education, which is important.

I want to touch on apprenticeships. I am very proud that the SNP Scottish Government are delivering 30,000 apprenticeships each year—I should probably declare an interest as I am a product of that—and I pay tribute to them for that. However, we must pay people who do apprenticeships a real living wage. I was very disappointed that, in the Budget two weeks ago, the national minimum wage for apprentices went from £3.50—which is pretty pitiful—to £3.70. I appreciate that not every company will pay that basic rate, but it is pretty disgraceful. Members have mentioned the national living wage. I am afraid that the national living wage that the UK Government talk about is a con trick, because it does not apply to under-25s. I am more than happy to give way to anyone who wants to correct that. If we are genuinely serious about building a country that works for everyone, it has to work for under-25s, too. I very much hope that the Minister will feed that back.

[Stephen Kerr]

Does the hon. Gentleman think the levy should be used to contribute to apprentices’ wages?

[David Linden]

Not necessarily. We need to understand that a fair day’s work deserves a fair day’s pay. I am not sure that we should take that from the levy. If we are serious about treating people equally, we need to do so when it comes to pay, too.

I want to pay tribute to one of the colleges in my constituency. The hon. Member for Stirling (Stephen Kerr) mentioned that we need to recognise that there is a role for apprenticeships. I tend to take the view that if your pipes burst at home, you do not necessarily want a lawyer or an accountant; you want a plumber. Sometimes I think that Governments of all colours have been a bit too obsessed with the idea of just churning out people with university degrees. It is important to understand that we have a diverse economy. That is why I am glad to commend Glasgow Kelvin College, which has successfully invested more in graduate-level apprentices.

The hon. Member for Ochil and South Perthshire mentioned colleges. The reality is that the SNP Scottish Government have stuck to their manifesto commitment to provide 116,000 college places; I very much welcome that. On the number of people from deprived backgrounds who go on to university, UCAS figures show that, despite a small decrease in the number of acceptances among people from the 60% most deprived backgrounds, the number of acceptances is still 3% higher than it was in 2015. I very much commend that.

I am conscious of the time—I certainly did not intend to speak for this long—so I will close by congratulating the hon. Member for Chichester on securing this excellent debate. I hope that this is not the end of the conversation about how we help youth employment.