Oral Answers to Questions

Lord Grayling Excerpts

Monday 24th October 2011 Commons Chamber

[Dame Anne Begg (Aberdeen South) (Lab)]

4. If he will publish monthly information on the number of people successfully placed in jobs by Work programme contractors and the cost per job outcome.

[The Minister of State, Department for Work and Pensions (Chris Grayling)]

We are working to guidelines set by the UK Statistics Authority to ensure we publish statistics that meet high-quality standards at the earliest opportunity. Statistics on referrals and attachments to the Work programme will be published from spring 2012 and job outcome data from autumn 2012. We will also publish the average cost per job outcome for claimants who have been on the programme for 24 months as part of our transparency indicators.

[Dame Anne Begg]

I have to say that I am very, very disappointed with that reply. I cannot understand why it will be more than 12 months before the Government produce statistics on job outcomes and the cost per job. After eight months of the future jobs fund, we had the statistics on job outcomes for the first four months of the scheme. I cannot see why the Government should take any longer than that. What do they have to hide?

[Chris Grayling]

I have the utmost respect for the hon. Lady, but she needs to look again at how the Work programme works. We are not making an outcome payment to providers for six months. That is a really good deal for the taxpayer, because before providers can receive payment, they must ensure not simply that that have got somebody into work for a week to boost statistics, but that they keep them in work for a sustained period. The Government cannot produce robust statistics under the guidance produced by the UK Statistics Authority if we try to do so earlier.

[Charlie Elphicke (Dover) (Con)]

Is not the key point about the Work programme that payment by results and packages tailored to individual needs are likely to make the cost per successful job outcome lower, and the number of jobs achieved higher?

[Chris Grayling]

My hon. Friend is absolutely right. The whole point of the Work programme is real investment in the long-term unemployed. Providers will take the requisite time to get them into work, but the Government will pay the bill only when people are successfully in long-term employment. That is a much better deal than under previous schemes from the previous Government. He is right that the Work programme is a much better deal for the taxpayer.

[Stephen Timms (East Ham) (Lab)]

The Minister for the Cabinet Office and Paymaster General says that openness and transparency on public services data will be a

“core part of every bit of government business”,

so why not this bit of Government business? Why is the Minister not only refusing to publish performance data but banning Work programme providers from publishing their own data, as many did under the new deal and would like to do now? He is threatening to withdraw their contracts if they publish that data. What is he trying to hide, and will he at least lift that ban?

[Chris Grayling]

The right hon. Gentleman clearly was not listening to the answer I gave a moment ago, but he would also do well to remember that his Government set up the current rules on national statistics. He would surely want statistics to be published properly and in an appropriate time frame, under the guidance of the UK Statistics Authority. I do not believe in giving information out haphazardly. Let us do it properly, according to the guidance and process he set up when he was in government.

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[Mrs Mary Glindon (North Tyneside) (Lab)]

7. When he plans to bring forward new work capability assessment descriptors for mental health and fluctuating conditions.

[The Minister of State, Department for Work and Pensions (Chris Grayling)]

We have received suggested descriptors for mental, cognitive and intellectual function from Professor Harrington’s working group. Given that they represent a substantial departure from how the current assessment works, we are considering what impact they will have and will come forward with proposals soon. We have not yet received any recommendations from Professor Harrington’s separate working group on fluctuating conditions.

[Mrs Glindon]

In July the Minister received recommendations for changes to the mental health descriptors from Mind, the National Autistic Society and Mencap, and although he says that the Government will be bringing forward proposals shortly, will he specify when those changes will be implemented?

[Chris Grayling]

The challenge facing us is that the recommendations will involve a complete change of the work capability assessment, not simply for mental health issues, but for physical issues, and is therefore a multi-year project. We are considering whether we can incorporate elements of the recommendations into the current approach much more quickly. I am concerned to ensure that we do the right thing by people with mental health conditions, and I want to ensure that we take any sensible steps as quickly as possible.

[Tony Baldry (Banbury) (Con)]

Will my right hon. Friend confirm that our approach should focus on what can be done to help people back into the world of work and on helping them with what they can do, rather than on any scintilla of a suggestion of people being punished for what they cannot do?

[Chris Grayling]

My hon. Friend is absolutely right. This is a crucial point. We are not trying to do people down, but looking to help those with the potential to make more of their lives to do so. The assessment is all about working out who has the potential to get back into the workplace, and through the Work programme, we can deliver the specialist support that they need to do so.

[Meg Hillier (Hackney South and Shoreditch) (Lab/Co-op)]

This morning I met members of Headway East London concerned about the impact of this situation on people who are looking for work but feel that they are being penalised when they find it and then cannot cope with it. They talked about the chaos of the benefits system. When will the Minister be coming forward with these proposals and reassuring my constituents that they will be in a better position?

[Chris Grayling]

We are taking significant steps to sort out the problems to which the hon. Lady refers. The introduction of the universal credit in 2013 will completely transform how our benefits system works. It will be much easier for people with disabilities to move back into work step by step—initially, perhaps, by doing a few hours’ work and then by entering part-time and then full-time employment. It will transform their prospects.

[Jenny Willott (Cardiff Central) (LD)]

Given Atos Healthcare’s past performance, no one has faith in the ability of the current work capability assessment or Atos fairly to assess fluctuating conditions in particular. Will the Minister work with Atos to ensure that the new descriptors are implemented as soon as possible and that Atos staff receive additional training to improve their performance and restore the faith of claimants and the general public in the assessment process?

[Chris Grayling]

I will have to wait and see what the recommendations are, but as a result of Professor Harrington’s first report, it is now decision makers in Jobcentre Plus who take the decision about an individual. I have told charitable groups representing people with a variety of conditions that the door is open to them to brief, train and discuss with those decision makers the issues facing such people so that they are as well informed as possible.

[Dr Eilidh Whiteford (Banff and Buchan) (SNP)]

Last week I met representatives of the Royal National Institute of Blind People, who expressed concerns about the descriptors attached to vision. Will the Minister meet the RNIB and other representatives of blind and partially sighted people to address those concerns so that we have vision descriptors that are fit for purpose?

[Chris Grayling]

I have regular meetings with groups representing not just blind people, but those with various disabilities, and I will continue to do so. The object of the exercise is to help those who are blind or visually impaired back into work. Surely it is much better to find them a place in the workplace than leave them on benefits for the rest of their lives.

[Bill Esterson (Sefton Central) (Lab)]

8. What assessment he has made of the factors underlying recent trends in the level of unemployment.

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[Tom Greatrex (Rutherglen and Hamilton West) (Lab/Co-op)]

11. What assessment he has made of progress towards implementation of the recommendations of the Harrington review of the work capability assessment.

[The Minister of State, Department for Work and Pensions (Chris Grayling)]

We took steps earlier this year to ensure that all the recommendations in Professor Harrington’s first report were implemented in time for the start of the national migration from incapacity benefit. I expect to receive Professor Harrington’s second report, telling us how well he thinks we are doing on that front, shortly.

[Tom Greatrex]

Given the Minister’s earlier comments, I am sure that he is well aware of the progressive and incurable nature of Parkinson’s disease. A constituent of mine with Parkinson’s has been called for his third work capability assessment, despite appealing the previous two incorrect decisions by Atos and the decision makers. Will the Minister undertake to meet me and Parkinson’s UK, so that he can understand better how in practice the work capability assessment, rather than helping people who can work, too often hounds those who will not get better?

[Chris Grayling]

The hon. Gentleman has to understand that one of the great failings of our welfare state over the past decade has been that we have left people on the sidelines year after year without checking to see what their condition is or what the potential alternatives are. I am very happy to meet Parkinson’s UK and the hon. Gentleman. I well understand the challenges that the disease presents for those who are unfortunate enough to suffer from it, but we cannot simply go back to a situation in which we leave people year after year without even checking what their condition is.

[Priti Patel (Witham) (Con)]

12. What assessment he has made of the potential effects on the payment of benefits of the reasoned opinion from the European Commission on the UK’s right to reside test.

[Henry Smith (Crawley) (Con)]

19. What assessment he has made of the potential effects on the payment of benefits of the reasoned opinion from the European Commission on the UK’s right to reside test.

[The Minister of State, Department for Work and Pensions (Chris Grayling)]

We accept our responsibility in supporting EU citizens who work here and pay their tax and national insurance, but it is clearly completely unacceptable that we should be asked to open our welfare system to people who have never worked in or contributed to the United Kingdom and who have no intention of doing so. We are considering all the details of the Commission’s reasoned opinion, but we are absolutely committed to ensuring that the UK retains control of its welfare policies.

[Priti Patel]

I thank my right hon. Friend for his robust remarks. What steps is he taking to ensure that the UK is not burdened further by benefit tourism?

[Chris Grayling]

The best way for us to get the message across to the Commission about the need for change is to demonstrate that this is not a matter for the UK alone. I am therefore forging partnerships with my counterparts in other member states, most of whom have the same concerns. We have to make the Commission recognise that this kind of land grab of an area that should be a national competence is unacceptable. It has all kinds of political connotations, and the Commission must change its view.

[Henry Smith]

I thank my right hon. Friend for his previous answer. Can he tell us what steps his Department will be taking to monitor foreign nationals who are receiving UK benefits?

[Chris Grayling]

I can indeed. One of the things that surprised me most on taking office was the fact that the previous Administration had made no attempt whatever to identify how many people from overseas were receiving benefits. We are now doing that work. We aim to publish the results in the next few weeks, and we will aim to learn lessons from what we find.

[Simon Hughes (Bermondsey and Old Southwark) (LD)]

14. What recent discussions he has had with organisations representing disabled people about the face-to-face assessment process for personal independence payments.

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[Ann Coffey (Stockport) (Lab)]

15. What recent assessment he has made of the level of unemployment.

[The Minister of State, Department for Work and Pensions (Chris Grayling)]

The latest figures published by the Office for National Statistics show 2.6 million unemployed, on the International Labour Organisation measure—a rate of 8.1% of the labour force.

[Ann Coffey]

The latest unemployment figures show that 35% of all jobseeker’s allowance claimants in Stockport are from the most disadvantaged area in my constituency. Unemployed people from disadvantaged areas are likely to remain unemployed for longer, so what steps will the Minister take to ensure that disadvantage does not become further embedded in our community?

[Chris Grayling]

The structure of the Work programme will mean that, for the first time, we will be paying a higher rate for the help provided to those who come from more challenged backgrounds, in order to encourage providers to make an investment in helping them. That will be an important part of getting them back into the workplace. Under the previous Government’s schemes, there was one flat rate for everyone, but our pricing structure reflects the real need to focus on people who are struggling in life.

[Amber Rudd (Hastings and Rye) (Con)]

Does my right hon. Friend agree that one of the ways to reduce unemployment is to make sure that people set up new businesses? Does he agree that the new enterprise allowance, which we in Hastings and Rye welcome, should also be directed at both disadvantaged people and young people, to make sure that the widest possible number of people are able to set up in business?

[Chris Grayling]

I agree, and it is very much my hope that the new enterprise allowance will generate a significant boost to new enterprise, small businesses and self-employment in this country. In the way that it is structured, it is aimed at those who have been out of work for more than six months, so I hope it will deliver exactly what my hon. Friend hopes for, which is to support people who have potential but who face the greatest challenges in getting back into the workplace.

[Lilian Greenwood (Nottingham South) (Lab)]

Young and disabled people are more likely to rely on public transport to get to work, yet the right hon. Gentleman’s Government’s policies are leading to cuts in bus services and unaffordable fare rises. How is that helping to get unemployment down?

[Chris Grayling]

When I listen to Labour Members bemoan the cutbacks, I am always astonished that they seem to fail to understand that it is down to the mismanagement of the previous Government that we are having to take these difficult decisions—and we are having to take many such decisions. They should be looking in the mirror in the morning and saying, “Whose fault is this really?”

[Ann McKechin (Glasgow North) (Lab)]

17. What discussions he has had with the Scottish Government on the replacement of the social fund.

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[The Minister of State, Department for Work and Pensions (Chris Grayling)]

The Department for Work and Pensions reviews work loads and staffing regularly to ensure that there is capacity to pay benefits and help people find work. On average, the DWP aims to clear jobseeker’s allowance claims within 10 days. It is currently clearing them in 9.6 days, nearly five days faster than five years ago.

[Katy Clark]

I thank the Minister for that answer. Twenty-two jobcentres and 17 benefit processing centres are due to close. While I understand that the Government are saying that they are going to try to avoid compulsory redundancies, there is no doubt that staff will be forced out of their jobs. Overall, the unemployment figures are reaching 3 million. In my constituency, the claimant count went up by 10% in the year to September. Surely we are going to see a worse service provided to claimants. Will the Minister undertake to provide regular performance statistics to this House?

[Chris Grayling]

What the hon. Lady does not understand is that we inherited a network of half-empty buildings. I am sure she would agree that it makes no sense to fund, for example, two or three jobcentres within a mile of each other in a city centre. Rather than cutting back—the hon. Member for Nottingham South (Lilian Greenwood) mentioned bus services—I would like to protect the services that we can possibly protect, and making our network of jobcentres and benefit delivery centres operate more efficiently and effectively seems a very good way of trying to ensure that we protect front-line services.

[Heidi Alexander (Lewisham East) (Lab)]

20. What estimate he has made of the potential number of tenants who could accrue rent arrears as a result of implementation of his proposals to restrict housing benefit for social tenants in accordance with household size.

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[Gemma Doyle (West Dunbartonshire) (Lab/Co-op)]

21. What the average length of time was for an appeal in respect of a decision on a claim for employment and support allowance in the latest period for which figures are available.

[The Minister of State, Department for Work and Pensions (Chris Grayling)]

In the current year, the average actual clearance time between the Department’s receiving an appeal and its being lodged with Her Majesty’s Courts and Tribunals Service was 35.2 days. That, of course, includes the time allowed for individuals to produce new evidence about their circumstances. The average time taken from receipt of an appeal at HMCTS to the date of the first appeal hearing was 23.2 weeks. That information covers 1 April to 31 August 2011, the latest period for which figures are available.

[Gemma Doyle]

I thank the Minister for his detailed answer. Will he take this opportunity to refute press reports that he will cut the ESA of people who appeal against assessment decisions, especially in the light of the information that 40% of cases are being won on appeal?

[Chris Grayling]

What I expect to see as a result of the changes following Professor Harrington’s review in the summer is a significant reduction in the number of cases that go to appeal when the Department’s initial review and the reconsideration are upheld. In order to ease pressure on individuals, we have tried to ensure that there is a proper reconsideration service in Jobcentre Plus, so that they can produce new evidence at that stage and need not use the Courts Service at all.

[Mark Lazarowicz (Edinburgh North and Leith) (Lab/Co-op)]

Will the Minister look into the delays and difficulties experienced by visually impaired claimants who are being transferred from incapacity benefit to the ESA? I have no time to go into the details of this case today, but after more than four months a constituent of mine is still unable to submit a claim because of a lack of support and assistance, and she is not the only person in those circumstances. Will the Minister look into the difficulties experienced by this very vulnerable group?

[Chris Grayling]

It is difficult for me to comment on an individual case, but we certainly do not want to see people in difficulties. If the hon. Gentleman will write to me with details of the case, we will look into it for him.

[Tony Lloyd (Manchester Central) (Lab)]

22. What estimate he has made of the potential effect on the number of women leaving work of his planned reduction in refundable child care costs.

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[Bob Russell (Colchester) (LD)]

T4. Further to the Atos question asked earlier by my hon. Friend the Member for Cardiff Central (Jenny Willott), does the Secretary of State agree that the company is not fit for purpose, that it treats many claimants in an unacceptable way, and that, frankly, it is time that its contract was terminated?

[The Minister of State, Department for Work and Pensions (Chris Grayling)]

My hon. Friend needs to understand that Atos is simply a subcontractor to the Department for Work and Pensions. It does not take decisions about individuals. It simply operates to a template, which was mostly established under the previous Government. Of course we must be sensitive, but Atos and our other subcontractors are as careful as possible about the job that they do. Ultimately however, it is the Department itself that sets the policy and implements the processes, and that must take responsibility for the outcomes.

[Ian Austin (Dudley North) (Lab)]

Given the Secretary of State’s complaints about the free movement of European labour and his leadership of the Maastricht rebels in the ’90s, may I ask why he will not be demonstrating some conviction and consistency this evening? Why is he putting his position and his party before his principles, and his career before his country, in the debate on Europe this evening?

[Naomi Long (Belfast East) (Alliance)]

Given the relatively small employment market in Northern Ireland, does the Secretary of State believe, based on his discussions with Northern Ireland Ministers, that enough jobs can be created for those leaving employment for the Work programme financial model to be effective in Northern Ireland?

[Chris Grayling]

As the hon. Lady rightly says, all these issues are devolved to Northern Ireland. We have regular contact with the Northern Ireland Administration, and my colleague, Lord Freud, has regular meetings with them on behalf of the Department. We all, of course, want to see growth and employment in every part of the United Kingdom, including Northern Ireland, and to see all our welfare-to-work policies, both devolved and otherwise, bear fruit.

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[Mr Stephen Hepburn (Jarrow) (Lab)]

If Harrington does bring forward improvements to the work capability test, will the Minister give a commitment to review all those past cases seen and commissioned under Atos, where bad mistakes may have been made?

[Chris Grayling]

Of course, every claimant who goes through the work capability assessment has the right of appeal. I simply say to the hon. Gentleman that when Professor Harrington carried out his first assessment last year he said to me clearly that although he had recommended improvements, we could and should go ahead with the national incapacity benefit migration. I have accepted his recommendations.

[Priti Patel (Witham) (Con)]

T10. Ministers will be aware of the difficulties that young people face in finding employment, and the challenges are naturally greater for those with disabilities. Will the Minister provide an update on Government plans to help young disabled people to get back into work, following the recent Sayce review?

[Fiona O'Donnell (East Lothian) (Lab)]

T3. The Secretary of State seemed surprised that we do not share his love of statistics. I wonder whether it was he who briefed the Prime Minister last week, leading to the Prime Minister claiming at Prime Minister’s questions“that 500,000 people have jobs who did not have one at the time of the election.”—[Official Report, 19 October 2011; Vol. 533, c. 893.] The Prime Minister was not at his most eloquent last week. However, according to official figures, between April to June 2010 and the most recent figures—June to August 2011—employment is up by just 87,000. We do not like the Secretary of State’s statistics when they are wrong. Does this not prove that the Government do not have a plan for tackling unemployment?

[Chris Grayling]

The hon. Lady is missing something out. One of the most regular refrains from the Opposition over the past few months has been that, as we have had to make necessary changes in the public sector as a result of the financial mess they left behind, the private sector would not be able to take up the slack. The truth is that although we have had a bad quarter for unemployment, we have seen more than 500,000 extra jobs in the private sector since the election and more jobs created in the private sector over the past year than have been lost in the public sector.

[Mr Edward Timpson (Crewe and Nantwich) (Con)]

Under new housing benefit rules, foster carers who claim housing benefit will be penalised for having bedrooms occupied by foster children because they will be deemed as “under-occupied”. At a time when we need more foster carers, not fewer, what are the Government doing to address that anomaly?

[Natascha Engel (North East Derbyshire) (Lab)]

T5. A record number of employment and support allowance claimants are wrongly assessed as fit for work. They cannot claim ESA while they await their appeal hearings, yet appeals are taking anything up to 15 months to be heard. What is the Minister doing to make the system better and, more importantly, quicker?

[Chris Grayling]

The hon. Lady needs to remember that the system we inherited from the previous Government caused the problems to which she is referring. We made changes after the Harrington review last year that were all in place earlier this summer for the start of the national incapacity benefit migration. We have yet to see the statistical outcome of that, but I am confident that we will see a fall in the number of successful appeals as a result of our decision to implement the Harrington recommendations in full.

[Brandon Lewis (Great Yarmouth) (Con)]

For auto-enrolment to have the maximum impact, it is important that seasonal short-term employees have an equal opportunity to be part of it. Will the Minister outline what incentives the Government are putting in place to encourage take-up by short-term and seasonal employees?

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[Mr Frank Roy (Motherwell and Wishaw) (Lab)]

Is the Secretary of State aware that it is proving impossible for MPs to make telephone inquiries to Work programme providers, outsource providers and work capability assessment providers?

[Chris Grayling]

We are extremely keen to see close relationships between local Members of Parliament and Work programme providers. If there is any issue in making that happen, we will happily act as middlemen to make sure the doors are opened.

[Ann McKechin (Glasgow North) (Lab)]

T8. As the Minister will be aware, there are approximately 2,000 local government employees in Scotland who administer housing benefit. He said in a recent parliamentary answer to me that those people are in his thinking in relation to the introduction of universal credit. Can he give any reassurance to the House that those people’s jobs will be protected and will be considered as part of the new system?