Oral Answers to Questions

Baroness Clark of Kilwinning Excerpts

Monday 24th October 2011 Commons Chamber

[Steve Webb]

Let me point out that the bulk of crisis loans will remain available under a UK-wide scheme. The devolution of the social fund relates principally to community care grants and a small amount of crisis loans. In our view, that money is better handled locally, close to the communities in question, and we hope that the Scottish Parliament will take the opportunity to have the money that is available and to spend it in Scotland, which is what it always tells us it wants.

[Katy Clark (North Ayrshire and Arran) (Lab)]

18. What recent assessment he has made of the capacity of the Jobcentre Plus network to administer the benefits system during periods of rising unemployment.

[The Minister of State, Department for Work and Pensions (Chris Grayling)]

The Department for Work and Pensions reviews work loads and staffing regularly to ensure that there is capacity to pay benefits and help people find work. On average, the DWP aims to clear jobseeker’s allowance claims within 10 days. It is currently clearing them in 9.6 days, nearly five days faster than five years ago.

[Katy Clark]

I thank the Minister for that answer. Twenty-two jobcentres and 17 benefit processing centres are due to close. While I understand that the Government are saying that they are going to try to avoid compulsory redundancies, there is no doubt that staff will be forced out of their jobs. Overall, the unemployment figures are reaching 3 million. In my constituency, the claimant count went up by 10% in the year to September. Surely we are going to see a worse service provided to claimants. Will the Minister undertake to provide regular performance statistics to this House?

[Chris Grayling]

What the hon. Lady does not understand is that we inherited a network of half-empty buildings. I am sure she would agree that it makes no sense to fund, for example, two or three jobcentres within a mile of each other in a city centre. Rather than cutting back—the hon. Member for Nottingham South (Lilian Greenwood) mentioned bus services—I would like to protect the services that we can possibly protect, and making our network of jobcentres and benefit delivery centres operate more efficiently and effectively seems a very good way of trying to ensure that we protect front-line services.