Public Authorities (Fraud, Error and Recovery) Bill

Rebecca Smith Excerpts

Report stage & 3rd reading
Tuesday 29th April 2025 Commons Chamber

I remind the House that obtaining information from banks, including relevant bank statements, under this measure is a vital safeguard to establishing an affordable deduction rate where someone has refused to engage. It will prevent further issues for a debtor than the use of courts could bring about—for instance, a county court judgment or court costs—and it will enable the Department to use regular as well as lump sum deduction orders. I look forward to the debate and to responding to colleagues’ contributions in my closing remarks.

[Rebecca Smith (South West Devon) (Con)]

I echo the Minister’s comments about the work of the Bill Committee. We had a constructive few weeks getting into the nitty-gritty.

I have no doubt that the House will agree that fraud is unacceptable, whether against individuals, organisations or the state. The money taken does not belong to those responsible. When it comes to defrauding the Government, money is taken from every single taxpayer. At the same time, however, errors do unfortunately happen. They might be made accidentally by the claimant or by the Department. Although there is no ill intention, errors can still be costly to the taxpayer, and that impacts some of the most vulnerable people in our country.

The question, then, is how best to tackle fraud and error in the welfare state and the public sector. Although we welcome many of the principles behind the Bill—much of which builds on the work of the Conservatives before the general election, as I am sure will be mentioned many times this afternoon—we are concerned that it has been rushed through. On one hand, there are gaps where the legislation is not tough enough. It is not a strong deterrent to make potential fraudsters think again, and it does not sufficiently safeguard public money. On the other hand, parts of the Bill have not been sufficiently prepared, and are incredibly vague and unclear on their implications for those involved and on whether the benefit justifies the cost.

This issue must be considered in the context of a sickness benefit bill that is forecast to hit nearly £1 billion by the end of the decade—even after the Government’s questionable welfare reforms—which is vastly more than we spend on defence, and more than we spend on schools and policing. We have tabled a number of amendments to address those points.

New clauses 21 and 8 seek to tackle the rise in so-called sickfluencers on social media, such as those on TikTok and YouTube who post videos showing people how they might be able to make fraudulent claims for benefits, including the personal independence payment, which requires not medical evidence but self-assessment. As we have heard, the advice offered includes specific buzzwords, template claims and guidance on passing questions at interview stage to inflate the value of claims fraudulently. We do not want to target people who provide genuine advice and guidance to people about how the welfare system and public authorities work, but that is very different from providing assistance and encouragement to commit fraud, which is not acceptable.

We recognise the vital work of not-for-profit organisations such as Citizens Advice—which works right across the country, including in South Hams and Plymouth in my constituency—and groups such as Improving Lives Plymouth. They do much to support those seeking to claim what they are entitled to. However, online sickfluencers must be tackled.

In Committee, the Minister queried our new clause and asked why it provided only for a seven-year prison sentence when similar offences carry a 10-year sentence. We have addressed that in new clauses 21 and 8, which, as the Minister will see, propose a 10-year sentence to bring them into line with similar offences.

[Dr Luke Evans]

In their response to my question about sickfluencers, the Government said that relevant legislation is already in place. If that is the case, how many convictions have there been under that legislation? We could infer from that number whether or not the system is working and what we need to do. My suspicion is that we need these measures to be able to hold people to account.

[Rebecca Smith]

I echo my hon. Friend’s concern that the existing powers are not being used enough. I ask the Minister to give us further information on how those powers are being used and an assurance that they will be used further should our new clauses be unsuccessful.

We believe that creating a specific offence to target such online fraud would send the clear message to sickfluencers that what they are doing is not only morally wrong but illegal—something that clear gives them no alternative than to realise that they will be caught. If the Government continue to oppose our amendments because they believe the powers already exist to tackle such crime, I would be grateful if the Minister set out, at the very least, how the Government will ensure that that legislation is used to the fullest, particularly with regard to the DWP, given that Government amendments 75 and 76 refer to the PFSA specifically. We are keen to see how those powers can be used fully used as the deterrent we need to tackle DWP claims. I want to know that, after today’s debate and vote, sickfluencers will be left in no doubt that the full weight of the law will be used against them, as they actively defraud the state.

Our new clause 9 is on powers of arrest. We welcome measures in the Bill—first announced by the previous Government—to give DWP investigators greater powers to aid with their investigations, such as search and seizure, and there must be appropriate safeguards around that. This will bring benefit fraud investigations into line with tax fraud investigations in His Majesty’s Revenue and Customs, which is very welcome, but we want to go further and address other shortfalls in the DWP powers. New clause 9 would add the power of arrest to the powers given to DWP investigators and resolve the seemingly illogical current position: the Government want to give DWP investigators the power to enter and search a premises, seize, retain and dispose of material, obtain sensible material and use reasonable force, but not to arrest someone if the evidence shows that it is necessary.

In Committee, the Minister highlighted that the police would be able to carry out the arrest function on behalf of the DWP should it ever be necessary, but we question whether that is a sustainable position and believe that our new clause would ensure we do not place an additional burden on the police. This is not without precedent and would bring the DWP into line with the approach taken to serious and organised crime across Government, such as at HMRC and the Gangmasters and Labour Abuse Authority.

Our new clause 10 is on liability orders, because we are concerned about the seizure of assets. We want to ensure that the DWP does everything it can to recover funds fraudulently claimed, even when that money is no longer sitting in a bank account. It cannot be right that someone can use that money to buy expensive cars, flat-screen TVs or other luxury assets, which the state cannot then recover from them. Our new clause 10 would give the Secretary of State powers to apply to the courts to seize assets where someone has been found guilty of fraud and the funds have not been recovered in order to repay the state. In a similar vein to our sickfluencers new clause, we believe these additions are needed to send the strongest message to those who are knowingly defrauding the system that they will be caught and will have to pay.

New clause 10 does not just give powers to seize assets to the Secretary of State; it says that she must use them. The DWP has said that it can already do this, but we know through written parliamentary questions that those powers have not been used in the last five years, albeit the DWP could make use of the Proceeds of Crime Act 2002. We believe there must be an explicit expectation that assets will be seized, and we need new clause 10 to ensure this is achieved.

[Neil Coyle (Bermondsey and Old Southwark) (Lab)]

It is great to hear that the hon. Member’s party is committed to taking tougher action against benefit fraud after 14 years of failing in office. Does she also welcome longer sentences for fraud in other areas of Government such as covid corruption, including for those Tory donors who committed the crime?

[Rebecca Smith]

I thank the hon. Member for his intervention, but that is not what we are debating; it is certainly not part of my speech.

Our new clauses 11, 12 and 20 are on the impact on banks. We have concerns about the lack of detail in the Bill when it comes to the eligibility verification mechanism and the requirements that will be put on banks and other financial institutions. We do not have the statutory code of conduct. We do not know what it will cost banks. We do not know the results of any pilot schemes, and we do not know whether the amount recovered will be more than what it costs to administer. Madam Deputy Speaker, had you been in our Committee, you would know that the code of conduct was probably the thing most frequently commented on, and the Ministers did a huge amount to reassure us that it was forthcoming—

[Neil Coyle]

And cheesecake!

[Rebecca Smith]

And cheesecake as well—I did not want to say it from the Front Bench, but I have now. Madam Deputy Speaker, you will have to look back at Hansard, but I will never look at a cheesecake in the same way.

The code of conduct was regularly raised in Committee, and we got assurances continually from the Ministers, but we still lack that detail. We have therefore tabled a number of amendments to get clarity, including to require the Government to publish their statutory code of conduct, information on the testing completed to date and an impact assessment on the cost implication of the Bill for banks, as well as an amendment to allow banks to challenge the expansion of these powers if the costs that would be incurred exceed a pre-agreed amount. We know that banks and financial institutions want to help tackle fraud, but measures must be proportionate and not unduly burdensome, or they risk diverting resources from tackling other types of financial crime to meet these requirements. We cannot simply assume that the banks and financial institutions will do what is right; we need to give them an incentive to do it, too.

Our amendments 16, 17, 18 and 19 refer to the need for a first-tier tribunal. The Bill takes significant powers for the Secretary of State, giving them the power to review decisions that they, the Cabinet Office or the Public Sector Fraud Authority made. Amendments 16 to 19 change the appeal body from the Minister for the Cabinet Office to the first tier tribunal, ensuring that there is not just independent oversight but an effective independent channel of appeal against information notices that does not just lead back to the organisation that issued the notice.

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[David Pinto-Duschinsky (Hendon) (Lab)]

I rise to speak against amendments 2, 4, 5, 6, 8 and 9, and new clauses 12 and 15.

Fraud in the benefit system affects us all. It costs us as a country almost £1 million an hour. It takes money from the most vulnerable in society and undermines the legitimacy of and public support for our social security system. However, many of the amendments proposed simply do not recognise the vital need for this legislation. Some, such as amendments 2 and 9, would hamstring the Bill by preventing us gathering key information. Others, such as amendments 8, 5 and 6, would limit the effectiveness of the Bill and make its powers more difficult to use. Others, such as amendments 4 and new clauses 12 and 15, would seek to delay its effects.

These amendments, however differently proposed, all suffer from the same pathology: they fail to take fraud seriously. We have heard a number of speeches today from opponents of the Bill, but we are yet to hear from them any serious practical suggestions about how we might tackle fraud. These opponents say that they are concerned to protect the vulnerable, but I say gently that they can offer no proposals on how to prevent the fraud that is stealing from the neediest in our society.

Many Members are coming from a genuine place of concern about how to strike the right balance between protecting the public purse on the one hand and the privacy and rights of claimants on the other. I think the Bill gets the balance right. The powers it provides are proportionate.

[Rebecca Smith]

Will the hon. Member give way?

[David Pinto-Duschinsky]

I have limited time, so I will make progress.

The powers the Bill provides are proportionate, measured and ringed with safeguards. It is a mark of this that, as we heard from the Secretary of State on Second Reading, the Information Commissioner has stated that the Bill as currently drafted has addressed their previously stated concerns.

As well as being proportionate, the powers are necessary to fight the ever-more sophisticated frauds that we are facing. Over the past decade, financial institutions have extensively overhauled their use of technology and data and their approaches to the evolving fraud threat, yet the Government have not. It is illuminating, but perhaps not surprising, that while social security fraud has risen dramatically post covid, fraud volumes and losses in the financial services sector, including credit card fraud, have fallen according to UK Finance. The public sector has paid a steep price for not modernising its anti-fraud approach and failing to adopt industry best practices. It is a gap that this Bill seeks to address.

Most of all, the measures in the Bill are crucial for protecting the vulnerable and safeguarding the legitimacy of the system itself. Our social security system rests on public consent and a belief that money is fairly spent. Fraud and error chips away at this social contract, and it takes money from those who need it most. The public in Hendon and across the country expect us to take action. There is nothing progressive whatsoever about permitting fraud. The only people who benefit are the criminals who exploit our system and those who wish to undermine its role as a cornerstone of a civilised and fair society.

For the sake of the most vulnerable, the taxpayer, fairness and the system itself, I hope the House will join me in supporting the Bill and voting down those amendments.

--- Later in debate ---

[Madam Deputy Speaker (Ms Nusrat Ghani)]

That is the end of the Back-Bench contributions. We come to the Front Benches and first the shadow Minister.

[Rebecca Smith]

With the leave of the House, I will make a few additional comments. This is the perfect opportunity to respond to some of the points made about Conservative amendments and new clauses.

The hon. Member for Hendon (David Pinto-Duschinsky) was on a short time limit and was not able to take any interventions, but I want to speak to the points he made on including our new clauses—for example, new clause 12. He rattled off the other amendment numbers quickly, so I hope he will forgive me if I did not hear them all, but I believe that new clauses 12 and 15 were included. His implication was that the new clauses we tabled would delay the Bill being put into law. That would not be the case, because each of them is worded for after the Act comes into force. The new clauses would be additional safeguards on the cost implications for banks, annual reporting and the publication of an antifraud and error technology strategy that would make the Bill even better, rather than essentially being wrecking amendments. Regardless of the other amendments included in the hon. Member’s list, ours are certainly not in that vein.

The hon. Member for Aberdeen North (Kirsty Blackman) said that she was slightly unhappy about new clause 21 because those who genuinely help benefit claimants get what they are entitled to may inadvertently be caught by it. That is not our intention. We want only those who push people towards committing fraud to be caught. Citizens Advice and Improving Lives Plymouth, for example, which help people claim what they are entitled to, would not be caught by the new clause, because they would be involved in error only if a mistake were made, rather than through fraud. I appreciate what she said, but that was not our intention. The wording of our new clause covers that.

Concern was raised in Committee about the extent of bank account searches. In our view, other bank accounts used by those who commit fraud would not be checked under the Bill, so we probably need to go further to ensure that fraud is properly tackled. To be more light-hearted for a moment, if I may, anybody reading the report of the debate will see plenty of references to cheesecake, and I think I should explain why. Concern was raised in Committee about the fact that, under the Bill, an account’s individual transactions could be assessed and judged, so everybody would feel terrible if they bought a cheesecake from Waitrose—other shops are available—and that would be a problem in future. If anybody was wondering why we were talking about cheesecake, it related to concern about transactions being checked. At the time, the Minister kindly reassured us that the Bill would not provide for individual transactions to be checked; it would deal just with benefit payments and whether someone has capital that they should not have while claiming benefits. I hope that that is helpful.

[Andrew Western]

With the leave of the House, I thank all hon. Members for their contributions. In the time I have, I will try to respond to some of the points raised. I have listened closely to the concerns set out by Members from across the House, and I will of course ensure that they are taken forward as the Bill progresses to the other place, but today I will resist all non-Government amendments. I will make initial comments in response to several Members, before turning specifically to the nature of the amendments and new clauses.

The Opposition spokesperson, the hon. Member for South West Devon (Rebecca Smith), and the hon. Member for Mid Leicestershire (Mr Bedford), said that the Bill builds on the previous Administration’s work to tackle fraud and error. I have to say, I think that is a fairly generous interpretation of that work, not least because, as far as I can see, the previous Government introduced absolutely no powers for the Public Sector Fraud Authority to tackle fraud across the public sector, and, moreover, nothing on debt recovery. The only evidence we can find of any new powers the previous Government sought to introduce is in the eligibility verification space. I accept that they sought to do that, but they did so in a rather botched fashion, which was subject to significant criticism, and with none of the safeguards and oversight in place. We have now built those into the Bill. I absolutely agree with the Opposition spokesperson that the Government cannot be complacent in tackling fraud—and we will not be—but I say gently that, having allowed fraud and error in the welfare system to spiral to £9.7 billion at the time of the last election, the same cannot be said of the previous Government.

The Liberal Democrat spokesperson, the hon. Member for Torbay (Steve Darling), spoke of a broken welfare system. I do not want to be drawn into a debate on that, but a broken approach to tackling benefit fraud and error is certainly part of any problem that the Department faces.