Oliver Dowden
Main Page: Oliver Dowden (Conservative - Hertsmere)Department Debates - View all Oliver Dowden's debates with the Cabinet Office
(6 years, 2 months ago)
Commons ChamberI am determined that the public sector embraces the huge opportunities for better public services at lower cost provided by technology. That is why last week I announced five new public sector challenges from the GovTech innovation fund and why I am also leading the development of a public services innovation strategy to be published next spring.
I thank the Minister for that answer. Over the summer I wrote to all my 37 care homes and GP practices and visited most of them. They are facing unprecedented challenges with recruitment and retention. How will technology help in that regard?
I thank my hon. Friend for that question. I know that she is committed to this issue. We, too, are committed to using emerging technologies to improve the quality of care for patients and to empower staff. Under one of the GovTech challenges last week, we are working with a healthcare trust to ensure prescriptions are not interrupted when people move between care providers and, as Members will have seen, my right hon. Friend the Health Secretary is also very much committed to this agenda.
I welcome what my hon. Friend is doing in this area, but what steps are the Government taking to harness the power of technology to help to tackle the problem of loneliness, which the Jo Cox Commission on Loneliness, the Prime Minister and Members across this House have done so much to highlight?
My right hon. Friend raises an important point. Under the GovTech innovation fund, in collaboration with Monmouthshire County Council, we are working to investigate a solution to identify vehicles with spare capacity to tackle loneliness and rural isolation. That is another example of the great potential of technology to help to alleviate loneliness across society and to support people in having meaningful social relationships.
At the weekend, I visited the Clipper, a converted pub on Union Street in Plymouth that is using crowdfunding technology in conjunction with the local authority, Plymouth City Council, to raise money for a refit. What support is the Minister giving to local authorities and communities to use new technologies to raise funds, especially in a time of austerity?
The hon. Gentleman makes an important point, and I would be happy to discuss the example that he has raised. Local authorities have frequently bid for these GovTech funds. As I said, Monmouthshire County Council has been successful, as have local authorities in Northern Ireland, and I encourage others to make a bid when the next round opens shortly.
What progress is being made to ensure that my constituents can claim universal credit online through the medium of Welsh?
The Government Digital Service is committed to ensuring full accessibility to all public services, including in our home nation languages, and it will certainly look into that point.
My hon. Friend will be aware that, across the public service, appointments are being missed with experts including general practitioners, consultants, nurses and employment advisers. Is there a role for technology in prompting members of the public to attend these expensive and important appointments?
My right hon. and learned Friend is absolutely correct, and this is a perfect example of how we can use technology. Indeed, in my experience many GP surgeries already use methods such as text messages to prompt people not to miss their appointments. He will have seen from recent announcements that the Health Secretary is genuinely committed, as are the Government, to investing large sums in the greater use of technology in healthcare.
The Government’s record on technical and digital innovation is appalling. Their flagship Verify system is so flawed that the NHS and Her Majesty’s Revenue and Customs have both rejected it. Having spent six years and £130 million of public money developing the system, the Government cannot even convince their own Departments to register. Judging by this dismal record, does the Minister agree that the only technological innovation this Government can stimulate will be overdue, over budget and under-performing?
Specifically on Verify, I would urge the hon. Lady not to read everything that is being speculated on in the newspapers. The Government are committed to ensuring secure online digital identities, and Verify has already delivered for 2.7 million people. More broadly, let us take the example of gov.uk, which has had 5.1 billion sessions and 15.2 billion page views. That did not happen when the Labour party was in power. Let us also take the example of Notify, which is used by hundreds of organisations. The Government Digital Service is a genuine innovation of this Government, and it is delivering seamless services across Government Departments.
The Government are clear that we will do all we can to support our steel industry. The publication of indicative pipelines of Government steel requirements, alongside revised procurement guidance, ensures that United Kingdom steel producers have the best possible chance of competing for major public sector contracts. We will be reporting on our performance later this year.
The UK steel industry continues to face challenges. The Government promised in their 2016 guidance on steel procurement that they would publish individual Departments’ performance on steel procurement. When will they publish that information and be transparent about this?
I am happy to update the hon. Gentleman on that point. I have consulted the Under-Secretary of State for Business, Energy and Industrial Strategy, my hon. Friend the Member for Watford (Richard Harrington). He has written to Departments over the summer reminding them of that duty. We are reiterating our commitment to produce that information before the end of the year.
My hon. Friend, as ever, makes a strong case for his region. The Places for Growth programme demonstrates our commitment to rebalancing the economy by moving Government jobs away from London and the south-east, and the One Public Estate programme is supporting this collaboration. I am pleased to say specifically that the Devon and Torbay partnership expects to deliver 288 jobs and land for 201 homes by 2020.
I know my hon. Friend’s long-standing commitment to this cause. We are committed to delivering value for money for the taxpayer by extending best procurement practice into the wider public sector. The Crown Commercial Service, which manages procurement of common goods and services for both central Government and the wider public sector, including the NHS, has already delivered more than £600 million of savings this year.
The hon. Gentleman raises a very important point. The homelessness and rough sleeping implementation taskforce, which is chaired by my right hon. Friend the Chancellor of the Duchy of Lancaster and on which I serve, supports the Government’s cross-Government strategy, which was announced earlier this summer. The taskforce is also monitoring the implementation of the new Homelessness Reduction Act 2017. I would be happy to meet the hon. Gentleman to discuss the proposals he raises directly.
Recent figures show that almost £200 million of taxpayers’ money was spent on trade union activists last year. Would not Transport for London, for example, be better advised to spend the £5 million that it spent on trade union activities on transport for London?
My hon. Friend is absolutely right. Although trade unions of course play an important role in the modern workplace, facility time in the public sector must represent value for money, which is why we have taken a transparent approach to it. We estimate that more than £120 million is being spent on it. Departments and Government agencies must seek to reduce that spending, as I am pleased to say the Cabinet Office has done; we are spending less than 0.01% of our budget on it.
Since 2010, the central civil service has been cut by 20%, which has severely reduced overall effectiveness and specialist knowledge. In the light of the demands placed on Departments by Brexit, do the Government agree that they are paying the price for that short-sightedness?
The Government remain strongly committed to having an effective civil service. Thanks to funds provided by the Government, we now employ 7,000 more civil servants to deal with Brexit. With the pay settlements that we are reaching on a Department-by-Department basis, we are ensuring that civil servants are properly rewarded.
Ministers were right to listen and act on public sector steel procurement. How are the new procurement regulations bedding down, what is their effect and what benefit are they bringing to the UK steel industry?
We are clear that we will do everything that we can to support our precious steel industry. All central Government Departments are now required to evaluate the social and economic benefits of procurement decisions, alongside price. That has meant that the UK’s steel producers are now in the best possible position to compete for Government work, and UK steel suppliers are able to compete effectively with international suppliers.