Oral Answers to Questions

Marion Fellows Excerpts
Monday 17th May 2021

(2 years, 11 months ago)

Commons Chamber
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Will Quince Portrait Will Quince
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I am disappointed in that question, and I certainly do not recognise the picture painted by the hon. Gentleman. This Government have stepped up to support people facing financial disruption throughout this pandemic, pouring billions of pounds more into our welfare system to support those facing the most financial disruption. Those were short-term, temporary measures—we know that—to support people during the pandemic. I hope he will agree that it is right that our focus should shift to supporting people back into work and to progress into work, because we know that the evidence suggests that work is the best route of poverty. We will achieve this with our £30 billion plan for jobs.

Marion Fellows Portrait Marion Fellows (Motherwell and Wishaw) (SNP)
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What steps her Department is taking to support people on legacy benefits during the covid-19 outbreak.

Will Quince Portrait The Parliamentary Under-Secretary of State for Work and Pensions (Will Quince)
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We have introduced a substantial package of temporary welfare measures to support those on low incomes throughout the pandemic. We have paid out more than £100 billion in welfare support for people of working age this year and have consistently supported the lowest-paid families by increasing the living wage. This includes an investment of almost £1 billion into the local housing allowance rates, benefiting housing benefit and universal credit claimants alike. In addition, we have made sure that benefits retained their value against prices by raising benefits by a further £100 million from April 2021 in line with the consumer prices index.

Marion Fellows Portrait Marion Fellows
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The Trussell Trust reports that 62% of the working-age population referred to food banks were disabled, yet the Tories’ decision to deny people on legacy benefits the same £20 uplift as those on universal credit, which will be challenged in the High Court, continues to exclude 2 million disabled people, despite the extra costs they have faced during the pandemic. Will the UK Government finally provide the support that disabled people need, or will they continue trying to force people on to UC?

Will Quince Portrait Will Quince
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It is the policy of the Department not to comment on live litigation, so I will not comment on that aspect. I gently point out to the hon. Lady that we spend more than £57 billion a year on benefits to support disabled people. [Interruption.] My hon. Friend the Minister for Disabled People, Health and Work reminds me that that is an extra £4 billion in real terms. That is support for people with disabilities and health conditions, and this is about 2.6% of our GDP.

Covronavirus, Disability and Access to Services

Marion Fellows Excerpts
Thursday 15th April 2021

(3 years ago)

Westminster Hall
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Marion Fellows Portrait Marion Fellows (Motherwell and Wishaw) (SNP) [V]
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It is a pleasure to serve under your chairmanship, Sir Graham. I thank the right hon. Member for Romsey and Southampton North (Caroline Nokes) for securing this important debate, and I thank the members of the Women and Equalities Committee and those who further contributed to this report. I also want to thank the right hon. Lady for her tribute to Dame Cheryl Gillan, who is indeed sorely missed.

It is important to note that the coronavirus pandemic has had a disproportionate impact on people with disabilities and has in fact exacerbated the inequalities that they face. Disabled people are more likely to have died as a result of covid-19. Notwithstanding this Government’s aversion to independent judge-led inquiries, there must be one on this issue. We must understand why people with disabilities were so much more affected than others. Is it because of poverty? A recently published report by the Social Market Foundation, commissioned by Scope, revealed that almost half of all people in poverty in the UK are disabled or live with someone who is disabled. The Disability Benefits Consortium reports that 82% of disabled benefit claimants have had to spend “more money than normal” during the pandemic. Almost two thirds have had to go without essential items, and almost half report being unable to pay basic bills for rent and utilities.

Scope recently reported on difficulties with employment and support allowance, such as work capability assessments not being scheduled before the end of the 365-day period. This means that entitlement to the supplementary benefits that claimants should receive is withheld and they can become between £54 and £39 a week worse off. If someone then has to claim universal credit instead, they face a five-week wait. If they have earnings above the threshold, they might not qualify at all, leaving them without adequate support.

The SNP has repeatedly called for the £20 per week uplift in universal credit to be applied to legacy benefits such as ESA, but the Government have completely refused to do so. When that lifeline ends, 700,000 UK families will be pushed into poverty when their incomes fall by £1,000 a year.

The UK Government have had difficulty in communicating with people with disabilities, as pointed out in the report. Even an easy thing to do such as having a BSL signer at No. 10 briefings during the pandemic was not in place, whereas in Scotland the daily briefings with the First Minister were signed from the start. It is not hard to arrange, but the lack of that basic tool for the deaf community reveals a lack of thought on the best way to communicate directly with deaf members of the population who need to understand what is going on. They feel cut off at the best of times.

The report notes that the use of “do not resuscitate” notices, which emerged in the early days of the pandemic, is “deeply concerning”. These issues caused disabled people great distress and anxiety and left them feeling that their lives were less valued than others. Indeed, one of my staff was deeply affected by the rising panic on UK forums where this was being discussed. I was really pleased that I could reassure her that such a practice was not being carried out in Scotland. Bad communication makes bad situations worse.

People with disabilities must never be othered by Government, which is why the SNP Scottish Government have built a social security system based on the principle of dignity and respect. As set out in their Budget, the Scottish Government have committed £3.5 billion in benefits to support people with disabilities in 2020-21. Those payments will reach more than 800,000 people. The money will go directly to the people in Scotland who need it most.

The first disability assistance benefit to be introduced by the Scottish Government was the child winter heating assistance annual payment of £200. That is the only annual winter heating payment for children in the UK, and it represents a £2.9 million investment in the health and wellbeing of the most severely disabled children and young people. Payments have already been made to people who are able to benefit from the care component of child disability living allowance.

The Cabinet Office disability unit is developing a national strategy for disabled people, and the Minister for Care has said that that will be published “later this spring”, but later this spring is not an exact enough date. We need to know when it will be published. May I suggest that the Minister look at what the Scottish Government have already done in publishing a delivery plan called “A Fairer Scotland for Disabled People”? That is our delivery plan to incorporate the United Nations convention on the rights of persons with disabilities. It covers the period from 2016 to 2021, and it aims to make equality of opportunity, access to services and independent living a reality for all disabled people in Scotland.

The Scottish SNP Government are already delivering things such as free bus travel for disabled people and have protected the disabled students allowance and bursaries. They have changed the rules on war disablement pensions so that they are exempt from the assessment of income. The Scottish Government will continue to fund support payments to severely disabled people, enabling them to live as independently as possible. This Government should do as much.

Oral Answers to Questions

Marion Fellows Excerpts
Monday 8th March 2021

(3 years, 2 months ago)

Commons Chamber
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Marion Fellows Portrait Marion Fellows (Motherwell and Wishaw) (SNP)
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What assessment she has made of the implications for her Department’s policies of Budget 2021.

Peter Grant Portrait Peter Grant (Glenrothes) (SNP)
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What assessment she has made of the implications for her Department’s policies of Budget 2021.

Thérèse Coffey Portrait The Secretary of State for Work and Pensions (Dr Thérèse Coffey)
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Since the start of the pandemic, our priority as a Government has been to protect lives and people’s livelihoods. That is why we are continuing to give our support, extending the temporary £20 a week increase in universal credit for a further six months, taking it well beyond the end of this national lockdown. I should point out to the House that total welfare spending in Great Britain for 2020-21 now stands at an estimated £238 billion, 11.4% of GDP. Alongside that, the Budget confirmed the ongoing measures that we will be taking as part of our plan for jobs, including the expected starting of the restart programme, particularly focused on long-term unemployed, before the summer recess.

Marion Fellows Portrait Marion Fellows [V]
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The Budget was a kick in the teeth for people claiming legacy benefits, who have been unjustly denied the extra £20 per week in support since last March. The SNP has pressed UK Ministers on this countless times. Will the Secretary of State now answer a simple yes or no question? Yes or no—did she ask the Chancellor to extend the £20 uplift to legacy benefits in the Budget?

Thérèse Coffey Portrait Dr Coffey
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Discussions between Ministers are normally confidential, but the answer is no, the reason being that we have a process that was put in place as a temporary measure relating to covid. The rationale for that was set out last year. I encourage the hon. Lady to genuinely consider encouraging people who are still on legacy benefits to go to independent benefits calculators to see whether they would automatically be better off under universal credit. Universal credit has been a huge success during the last 12 months—if not the years before that, but it has particularly shown its worth—and I genuinely encourage people to really consider whether they would be financially better off moving benefits now rather than waiting, potentially, to be managed-migrated in the next few years.

Covid-19: Child Maintenance Service

Marion Fellows Excerpts
Thursday 21st January 2021

(3 years, 3 months ago)

Commons Chamber
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Marion Fellows Portrait Marion Fellows (Motherwell and Wishaw) (SNP) [V]
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I beg to move,

That this House has considered the operation of the Child Maintenance Service during the covid-19 outbreak.

I will do my very best to keep my speech within that time, Madam Deputy Speaker. I thank the Backbench Business Committee for granting this important debate, and all hon. and right hon. Members who signed my application and who are taking part today. I also thank the Under-Secretary of State for Work and Pensions, the hon. Member for Hexham (Guy Opperman), for attending today’s debate in place of Baroness Stedman-Scott, who sits in the other place.

The Child Maintenance Service has been, and still is, a fundamentally broken system that requires urgent action through a root-and-branch review. In spite of calls from across the Chamber, from One Parent Families Scotland and from Gingerbread, it is still to make the necessary changes. Nearly 750,000 children throughout the UK rely on the CMS. If the children of single parents who are in poverty and not receiving maintenance actually received the payment, it would lift 60% of all cases out of poverty.

The way in which the CMS has operated during this pandemic has simply exacerbated the existing problems. The whole of the Department for Work and Pensions has been under pressure during the pandemic, and staff have been working under incredible pressure to ensure that benefits are paid as quickly as possible. DWP staff have been rightly congratulated for what they have done, but the situation has affected the service from the CMS, which was failing many families even before covid-19 struck and staff were redeployed to help with universal credit and jobseeker’s allowance. The CMS is letting down parents with care and non-resident parents, but it is ultimately the children and young people the CMS is supposed to serve who are being deprived of the maintenance payments necessary for their upkeep.

Single parents are bearing the hidden costs of children being at home all day, with expenses for things such as extra heating, food and supplies for home-schooling. Some parents have needed to reduce paid work hours or stop employment completely during this period to care for their children. The financial impact means that many single parents are even more reliant on child maintenance payments. We need to see clear action from the UK Government to secure the financial support to which children in Scotland and across the rest of the UK are entitled.

The halting of the collection of CMS payments during the coronavirus lockdown has had a devastating impact on many single parents and their children, which is why the SNP has been calling on the UK Government to introduce a minimum maintenance payment to provide parents with care and their children a guaranteed income to prevent hardship and ensure a dignified standard of living. Our call has been backed by Gingerbread. In stark contrast, the Scottish Government are using their devolved powers to ensure that children and families are supported during this difficult time and to prevent them from being pushed into further hardship.

The SNP Government have led the way on tackling poverty this past year by introducing game-changing priorities such as the Scottish child payment, which is in addition to the Best Start grant, the baby box, free prescriptions and the mitigation of damaging Tory policies such as the bedroom tax. Westminster should be following Scotland’s lead by scrapping the poverty-inducing two-child limit and benefit cap and by keeping the £20 uplift to universal credit and working tax credit and extending it to legacy benefits. The Scottish Government provide free school meals during school holidays and look after children from poor backgrounds in school during lockdowns.

The amount collected through CMS enforcement has decreased markedly during the covid-19 outbreak, with many of the measures that the CMS normally uses to collect payment going unused as a result of the reduced service. Although compliance has apparently increased to 72% during the pandemic, this has been driven mainly by the significant influx of parents enrolling on to universal credit and having CMS payments deducted automatically. Following the halt on enforcement last year, the UK Government must now commit to the resumption of collections and the clearing of arrears accrued. I hope the Minister will explain how the CMS plans to maintain and increase compliance as and when parents are to re-enter the workforce.

The DWP’s own figures show that around 68% of parents on collect-and-pay contributed a form of payment in each quarter from December 2018 to March 2020. That was an increase on previous periods, but the figures must be treated with caution as they reflect only those who have paid some child maintenance in the past three months. Furthermore, every case under direct-pay arrangements is assumed to have paid the full amount; this prevents the DWP from providing an accurate reflection of just how high arrears have risen and by how much children are being deprived. The DWP’s own survey in 2016 found that only 49% of direct-pay cases had an effective arrangement after three months, so the arrears figure is likely to be much higher than the DWP’s figures show. Will the Minister agree to reconsider the CMS’s definition of compliance, to represent the reality of child maintenance payments?

As of September 2020, recorded arrears had accumulated to £379.2 million—9% of all maintenance that should have been paid. Arrears increased by more than £100 million between March 2019 and September 2020 alone. The UK Government need to get a stronger grip of this by focusing on not just current liabilities but clearing the increasing arrears.

I understand that many people’s incomes have been impacted by the lockdown. Many of those people are my constituents. A balance must be struck to protect children, which is why last year I called on the Work and Pensions Secretary to introduce a minimum maintenance payment where a parent with care is not receiving payments or where calculations have been reduced because a non-resident parent’s income has been cut. The UK Government must step in and provide minimum maintenance payments directly to ensure that each child is receiving a minimum amount. That was required last year, and because of covid-19, it is still required now. Will the Minister give his assessment of a minimum maintenance payment and commit to seriously investigate it?

Parents are so dissatisfied with the CMS that four parents, backed by Gingerbread, Mumsnet and the Good Law Project, are seeking a judicial review as part of the #FixTheCMS campaign. It is a poor reflection of this Government’s efforts and priorities that parents have had to resort to this course of action. For years, this Government have ignored warnings that the Child Maintenance Service is totally unfit for purpose.

The key way that the CMS can ensure proper payments and clear the arrears mountain is by using its enforcement powers. Since 2019, only three passports have been confiscated, and no driving licences have been suspended, despite persistent non-payment from tens of thousands of non-resident parents. Previous responses to my written questions have shown that the UK Government are not even recording how often maintenance debts are being referred to credit agencies. Will the Minister provide those figures and his evaluation of the use of the powers introduced in 2019? I hope the Minister will commit to renewed efforts on enforcement and explain how he plans to achieve that.

During the pandemic, children are experiencing greater hardship. The UK Government should be supporting them in whatever way they can, not pushing them further into poverty by taking 4% of maintenance received through the CMS system. Even victims of domestic violence who cannot come to a voluntary agreement are subject to this tax. From 2016 to 2019, the CMS taxed parents a total of £70 million, and in 2018-19 it taxed more than £33 million. There is no justification for that, and I hope the Minister will respond to the points I have made and commit to reviewing the 4% maintenance tax.

The current fee of £20 to open a child maintenance case is a punitive charge. Parents should make a voluntary arrangement where possible. However, if a parent with care is turning to the CMS, it means that the voluntary arrangements have failed. This is needlessly taking money from children. The CMS collected £1.5 million in application fees in 2017-18 alone. I hope the Minister will provide clarity on why the UK Government insist on continuing to collect this fee and commit to reviewing it. At the very least, I hope he will consider abolishing the fee for people in receipt of certain benefits, as the Government did for victims of domestic violence. The UK Government have options, and they must use them.

The CMS does not provide an accurate or fair reflection of non-resident parents’ income. Calculations are based on their apparent gross income. However, in many cases, some income is not even regarded as gross income and is not calculated. Parents must ask for a variation to include this, and it can only be asked for if a parent knows about it and if the income is at least £2,500. In 2017, the Government consultation proposed including unearned income in calculations, yet nothing has happened. In a written question in 2018, the Minister said that it required a change in primary legislation. Will the Minister confirm today that this amendment will be brought forward to ensure that calculations account for the total income of a non-resident parent? In addition, parents with care can no longer claim for a variation on the grounds of a lifestyle inconsistent with income—come on! These calls were backed by the Work and Pensions Committee in 2017 and by Gingerbread, so will the Minister agree to look into reintroducing those grounds for variation?

In a previous Parliament, my private Member’s Bill asked for the threshold for recalculation of maintenance to be lowered from 25%, so that calculations can be more accurate without adding to the CMS’s workload. Will the Minister agree today to conduct a review of the threshold, with a view to lowering it? The covid pandemic has exacerbated the problems, causing incalculable damage to children and young people because of the ineffectiveness of the CMS. It is more than time that the Government sorted this out, and I look forward to the Minister’s response.

Eleanor Laing Portrait Madam Deputy Speaker (Dame Eleanor Laing)
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We will begin with a time limit for Back Benchers of four minutes, which might have to be reduced.

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Marion Fellows Portrait Marion Fellows [V]
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I thank the Minister, especially for what he said at the end. I do not think any of us, whether or not we have taken part in this debate, does not believe that children are what matter in all of this. I can assure him that my office has already emailed Baroness Stedman-Scott, and we hope to continue a dialogue to improve the service in relation to those parents who do not keep up their obligations and those who refuse to take on board that when they have a child, that child is their responsibility—in my view, almost for life.

I thank all Members who have taken part in this debate for the wide range of topics that they brought to bear in the Chamber today. It is important for me and for everyone else that this debate continues to the betterment of children and their resident parents—to make their lives better, whether we are in a pandemic or not.

Question put and agreed to.

Resolved,

That this House has considered the operation of the Child Maintenance Service during the covid-19 outbreak.

Child Poverty in Scotland

Marion Fellows Excerpts
Wednesday 30th October 2019

(4 years, 6 months ago)

Westminster Hall
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Hugh Gaffney Portrait Hugh Gaffney
- Hansard - - - Excerpts

The Scottish Government should use more of their powers to help children. They have the powers; we are asking them to use them. The Scottish Government’s own figures reveal that there was a 4% increase in the number of children living in temporary accommodation last year. Nearly 7,000 children now live in temporary accommodation in Scotland, and last year, 38 children were made homeless every day. It is clear that the failure to provide permanent, high-quality accommodation for children is increasing child poverty across Scotland.

Marion Fellows Portrait Marion Fellows (Motherwell and Wishaw) (SNP)
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Does the hon. Gentleman realise that the Scottish Government have built more houses since they came to power in 2007 than the Labour-Liberal Democrat Administration did in the preceding years of the Scottish Parliament?

Hugh Gaffney Portrait Hugh Gaffney
- Hansard - - - Excerpts

Are those houses social housing? Are those houses council housing?

Although the Scottish Government have introduced a £10-per-week child support payment, it will not be fully in place until 2022. My good friend Mark Griffin MSP highlighted that nearly 60,000 children will lose out on the child support payment because initial applications will be restricted to children who are five and under. How will such a restriction truly help to tackle child poverty across Scotland? We need real policy changes that will eradicate child poverty in Scotland. We must scrap universal credit, because it has absolutely failed to address child poverty.

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Marion Fellows Portrait Marion Fellows (Motherwell and Wishaw) (SNP)
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It is a pleasure to serve under your chairmanship, Sir David. I congratulate my parliamentary neighbour, the hon. Member for Coatbridge, Chryston and Bellshill (Hugh Gaffney), on this debate.

Let me begin by quoting a community activist in my constituency, Derek Kelter:

“Poverty destroys everything in your life. A low for me was last Christmas, when I had no money to buy my son a Christmas present. The situation we have today is unacceptable. We should all be able to live a dignified life but too many people are trapped in poverty. I’m blind and I’ve been locked out of employment since I had a brain injury five years ago. It doesn’t have to be this way though. Social security benefits should be enough so that people can live a dignified life and disabled people should be given support to access employment.”

We can call agree that that is a damning indictment on the state of a 21st-century first-world country. It is appalling.

I am not here to blame people, but to represent the people of Motherwell and Wishaw and to fight for the best possible life for them. That evidence was given to the Poverty Alliance. The Child Poverty Action Group in Scotland also has damning indictments of child poverty in Scotland. However, it noted the introduction of the Scottish child payment by the Scottish Parliament in 2020, which will start at £10 a week for each child, no matter how many children are in the family. In Scotland, we do not believe that families should be penalised by a two-child cap; that is an abomination. It is almost incredible that the Tory Government in Westminster have tried time and again to justify that cruel, callous policy.

I agree with much of what the hon. Gentleman said. We are all against child poverty. I, too, would like the Scottish Government to eradicate it tomorrow. That will not happen while they do not have the levers of all the tax and benefit systems that the UK Government currently have reserved to them. However, in the circumstances, the Scottish Government continue to do what they can with the limited resources they have.

The hon. Gentleman says that Labour has pledged to scrap universal credit, but the Joseph Rowntree Foundation does not necessarily agree that that is the best way forward. Introducing two separate types of benefit payments would further confuse people, and more people would probably fall between the cracks with two benefit systems. We all know what is wrong with universal credit. We have said time and again, in this Chamber and the main Chamber, that we should look at making it work for those who have to use it.

Many people in my constituency are reliant on universal credit, and it is the single biggest casework issue I deal with. This Government should end the five-week wait. The five-week wait should be a thing of the past. The fact that people have to repay advances at an enormous rate leaves them even poorer and means they have to use food banks even more. I should pay credit to the Lanarkshire food bank, which operates in my constituency; it is a source of real help to many in Motherwell and Wishaw.

Labour actually has a good list of things it wants to do, most of which are based on things the Scottish Government have already asked for and introduced. I agree with the hon. Gentleman that we should have fortnightly payments and split payments for couples. That should be the default position. My hon. Friend the Member for Central Ayrshire (Dr Whitford) has made that point in numerous debates.

I also think this UK Tory Government are wrong to charge single parents to apply to the Child Maintenance Service; again, I have debated that many times with the Minister. Notwithstanding years of austerity in the United Kingdom, it seems that this Tory regime want to make people who are poor even poorer, by charging them more and more for services that their children need.

The UN special rapporteur on extreme poverty and human rights—someone from whom the Minister normally would not like to hear—praised the Scottish Government for their

“ambitious schemes for addressing poverty, including the Fairer Scotland Action Plan and the Tackling Child Poverty Delivery Plan”,

and for using their

“newly devolved powers to establish a promising social security system, guided by the principles of dignity”

and respect. I believe that is another thing the Labour party wants to introduce.

We have good ideas in Scotland for ending child poverty. We actually have a plan to do it. We measure child poverty. It gives us no comfort that child poverty increases under the watch of a UK Tory Government who say they are absolutely committed to ending austerity but show no sign of doing so.

I do not want to stand here and quote stats—we can all do that—but when a constituent of mine gets to his lowest ebb because he cannot find the money to buy his child a Christmas present, there is something seriously wrong with the state of this United Kingdom. As far as I am concerned, the sooner Scotland exercises its right and gives the people the choice to leave it, the better.

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Will Quince Portrait The Parliamentary Under-Secretary of State for Work and Pensions (Will Quince)
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It is a pleasure to serve under your chairmanship, Sir David. I congratulate the hon. Member for Coatbridge, Chryston and Bellshill (Hugh Gaffney) on securing this important debate. There is no doubt that he is a passionate campaigner on this issue, and he knows me well enough to know that I share his passion for tackling poverty in all its forms.

The hon. Gentleman said that there are too many children living in poverty. I agree entirely—in my view, one child in poverty is one child too many. It is absolutely a priority for me, as it is for this Government. As he will know, I have not been in this role for very long—and, who knows, in six weeks’ time I may not be a Member of Parliament, let alone a Work and Pensions Minister—but I stress that I have made this a priority from day one in the Department, and I have been looking at all sorts of options that we could take up to tackle child poverty.

Hon. Members across this Chamber will recognise that very few of the figures that cross my desk end with an “m”; they end with a “bn”. They tend to be very expensive measures indeed, requiring a fiscal event, but I hope that hon. Members will rest assured, knowing me as they do, that I have been exploring those options and making submissions to the Treasury accordingly.

A number of issues have been raised, and I am conscious that, as always with these debates, we have very little time to address them in the level of detail and granularity that I would like. However, I stress to colleagues that—subject to my being back here in six weeks’ time—as I have always said, my door is always open and I am happy to discuss these matters with a group or on an individual basis. The hon. Member for Coatbridge, Chryston and Bellshill raised topics including in-work poverty, universal credit, food insecurity and food banks, housing and temporary accommodation, and homelessness; I will try to address as many of those issues as possible in a very short period of time.

On the question of housing, I kindly ask the hon. Member for Coatbridge, Chryston and Bellshill to make representations elsewhere. Although I have responsibility for the housing benefit budget, which is some £23.5 billion—with regard to his representations to me, he is largely pushing against an open door when he raises the need for more affordable housing and homes for social rent—I encourage him and hon. Members across the House to make such representations to the Ministry of Housing, Communities and Local Government and to the Treasury, because in my view secure and stable housing plays an important part in tackling poverty at its root.

We also heard powerful contributions from the hon. Members for Motherwell and Wishaw (Marion Fellows), for North Ayrshire and Arran (Patricia Gibson) and for Strangford (Jim Shannon), whom I have huge respect for and have worked with on a number of other issues. I take their representations very seriously indeed. I do not agree with every point that they made—they would be surprised if I did—but I thank them for the constructive nature of their contributions.

As the hon. Member for Coatbridge, Chryston and Bellshill said, we all have the same objective: to tackle child poverty and wider poverty at its root causes. We do not want to see any children in poverty. We have different ideas about the journey and how to get there but, ultimately, we all want the same thing. I am absolutely determined to work as closely as I can with the Scottish Government, working hand in hand where we can and learning from each other about the different measures that we try, to ensure that we have the best approach to truly tackling child poverty. I will talk about that a little bit.

Delivering a sustainable, long-term solution to all forms of poverty remains a priority for me and the Government. Our welfare reforms are driven by our firm conviction that the benefits system must work with the tax system and the labour market to support employment and higher pay, so that everyone has the chance to succeed and to share in the benefits of a strong economy. Supporting employment is also key to ensuring better long-term outcomes for disadvantaged children, because we know that children in working households do better at every stage of their education.

We are proud, as a Government, of the progress that we have made. We now have a near record-breaking labour market, with more than 3.6 million more people in work across the UK compared with 2010. The unemployment rate has more than halved since 2010.

Marion Fellows Portrait Marion Fellows
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I understand the improvements in employment, but child poverty is not improved if people cannot make a decent living even when they are employed. Does the Minister agree?

Will Quince Portrait Will Quince
- Hansard - - - Excerpts

I will talk about in-work poverty, because that issue was raised. We take child poverty extremely seriously. I raise the additional 3.6 million people in work—around 1,000 per day since the Government came into office in 2010—because of the clear evidence that children in working households are not only less likely to grow up in poverty but have significantly better life chances.

To give the hon. Member for Motherwell and Wishaw the statistics, a child living in a household where every adult is working is around five times less likely to be in relative poverty than a child in a household where nobody works, and children growing up in workless families are almost twice as likely as children in working families to fail at all stages of their education. It is important to note that 44,000 fewer children are in workless households in Scotland compared with 2010, and that child poverty in Scotland remained the same or decreased across all four main measures in the three years to 2017-18, compared with the three years to 2009-10.

It is important to stress that the Government believe that tackling poverty requires an approach that goes beyond providing a financial safety net through the Department for Work and Pensions. That requires a collective approach that addresses the root causes of poverty and disadvantage to improve long-term outcomes for children and families, which is why we have taken wider cross-Government action to support and to make a lasting difference to the lives of the most vulnerable, who often face complex employment barriers. That is people whose ability to work is, for example, frustrated by issues such as a disrupted education, a history of offending, mental health issues, or drug and alcohol abuse. That is why our jobcentre work coaches work with external partners to offer individualised, specialist support to help some of the most vulnerable people in our society to turn their lives around.

Oral Answers to Questions

Marion Fellows Excerpts
Monday 7th October 2019

(4 years, 7 months ago)

Commons Chamber
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Alan Brown Portrait Alan Brown (Kilmarnock and Loudoun) (SNP)
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10. What assessment she has made of the implications for her Department’s policies of the spending round 2019.

Marion Fellows Portrait Marion Fellows (Motherwell and Wishaw) (SNP)
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12. What assessment she has made of the implications for her Department’s policies of the spending round 2019.

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Thérèse Coffey Portrait Dr Coffey
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The hon. Gentleman will be aware that the Government have lifted 400,000 people out of absolute poverty since 2010 and that income inequality has fallen. I encourage the hon. Gentleman to go back to the Scottish Government and see what more they are doing to increase the number of higher paid jobs, because we all know that the best way out of poverty is to work.

Marion Fellows Portrait Marion Fellows
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On this subject yet again, the spending round did nothing to address the cuts to the local housing allowance and the pressures on private renters, who are £38.49 a week worse off due to the UK Government’s benefits freeze. To ensure affordability and prevent evictions and hardship, will the Secretary of State immediately increase the LHA to the pre-2010 level, and uprate it in line with inflation and rent increases?

Thérèse Coffey Portrait Dr Coffey
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I have just laid out that we increased the amount of money for discretionary housing payments. I have spoken to Shirley-Anne Somerville, the Scottish Minister, and it is my intention to see her soon, but the hon. Lady knows there are things the Scottish Government can do with the funding they have.

Child Maintenance Service

Marion Fellows Excerpts
Tuesday 23rd July 2019

(4 years, 9 months ago)

Westminster Hall
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Westminster Hall is an alternative Chamber for MPs to hold debates, named after the adjoining Westminster Hall.

Each debate is chaired by an MP from the Panel of Chairs, rather than the Speaker or Deputy Speaker. A Government Minister will give the final speech, and no votes may be called on the debate topic.

This information is provided by Parallel Parliament and does not comprise part of the offical record

Marion Fellows Portrait Marion Fellows (Motherwell and Wishaw) (SNP)
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It is a pleasure to speak under your chairmanship again, Sir Edward. I sincerely congratulate my hon. Friend the Member for Linlithgow and East Falkirk (Martyn Day) on securing this important debate.

Children living in single-parent families are at almost twice the risk of poverty of children who live with both parents. Tory austerity cuts, coupled with the rise in living costs, mean that maintenance matters even more to protect children from poverty. Victims and survivors of domestic abuse should be protected by the UK Government, not punished financially for their inability to engage with their abusive ex-partner. We have heard from hon. Members about various issues to do with the CMS. Indeed, I suggest that almost all Members who have spoken today could have exchanged speeches and still felt that what they said was their own.

My knowledge of the CMS comes from speaking with and helping both non-resident parents and parents with care who are let down by the system; however, it is ultimately children who are being let down. I am sure that many Members taking part today who advocate more effective enforcement will no doubt have received messages from non-resident parents who think that MPs are not standing up for them. I should like to put the record straight right now: the CMS is failing all parents and there are indeed ways in which it could be reformed to be fairer to everyone.

There are many non-resident parents who meet their full responsibilities and more. Everyone involved in this debate, and those watching it, should bear in mind that the CMS is about ensuring the welfare of children. I have been campaigning for its reform for some time. Indeed, I introduced a private Member’s Bill, the Child Maintenance Bill, based on the many issues that were highlighted as I tried to help constituents. The CMS has been roundly criticised by all parties in this place, which should signal to the Minister that it is time for sweeping reforms and an urgent root-and-branch review. The Government have a clear responsibility not just to parents or Parliament, but to the children whose lives can be changed for the better.

A cultural problem with enforcement exists in the CMS, which allows parents to evade their responsibilities, and arrears to build. Between December last year and March this year, arrears under the CMS rose by £7.4 million, from £966 million to £973.4 million. During the same period, £58.5 million was owed under CMS’s collect and pay service, through which the CMS monitors and pursues collections, yet only £40.6 million was paid. Some 33% of parents referred to the collect and pay service have paid nothing, and the remaining 67% can be guaranteed only to have paid “some” maintenance.

The UK Government wrote off £2.5 billion of arrears that had built up under the former Child Support Agency—money that still rightly belongs to children. The new CMS is now going down the same path because arrears are building up. The UK Government must crack down on enforcing payments to ensure that children receive their rightful maintenance. When £973.4 million of arrears have built up and that number is increasing, it is obvious that the CMS requires a full and thorough review.

Recent powers to confiscate passports look good on paper, but passport confiscations are seen as a PR stunt designed to scare parents into payment rather than direct enforcement. The Department for Work and Pensions estimated that approximately—wait for it —20 passports would be confiscated each year. Those are token powers, as well as being costly and time consuming to pursue. Greater emphasis must be placed on collecting arrears, and I hope the Minister will commit to ensuring a cultural shift within the CMS.

In Australia, departure prohibition orders are in use for those evading maintenance payments. The UK currently uses DPOs for tax evaders and those who have been dubbed “NHS tourists”. Unlike confiscating a passport, which takes time and lasts only for two years, DPOs can prevent people with two passports from leaving until their arrears are paid. Strict criteria could be applied before triggering a DPO, and I ask the Minister to consider such a provision. In most cases it is difficult to legislate to improve maintenance collection. We need an institutional willingness, both within the CMS and from Ministers, to crack down on non-payment.

Many hon. Members have already mentioned customer service, and from my experience, parents often testify that the quality of service offered by the CMS is extremely poor. My staff and I have also experienced that. The CMS uses an extremely complex system full of caveats. More must be done to inform parents about how it works. Common themes that emerge from my casework include a lack of explanation, differing explanations, a lack of consistency between caseworkers and a lack of written communication. More must be done to lift the standard of service generally.

Parents should be encouraged to make their own maintenance arrangements, but where that is not possible, parents with care should not be subject to the 4% maintenance tax. It is not right that a child is deprived of essential support because of their parent’s persistent non-payment. The UK Government have rightly waived the £20 application fee for victims of domestic abuse or violence, and the maintenance tax must also be waived. That tax is incurred by a parent through no fault of their own and exists as another act of harm against a non-resident parent’s ex-partner and their children. Will Ministers commit to looking seriously at the fairness of the maintenance tax on families?

On one particular point—the income change threshold —the law is unfair to non-resident parents. I agree with the former Minister that there must be a balance between financial stability for both parents and the operational efficiency of the CMS, but the 25% threshold can disproportionately benefit wealthier parents and impact on poorer parents when incomes change. We should not return to the 5% threshold of the CSA; instead, we should set a more reasonable threshold of between 15% and 20%. Will the Minister consider that proposal?

Many non-resident parents keep to their maintenance calculations and make the payments required of them to support their children. We should focus on improving the situation of those who are being let down by their ex-partner, the CMS, and the UK Government. A parent with care might find it difficult to find work that is flexible enough to accommodate caring for their child, or to afford childcare without giving up something else. They could be hit by the two-child tax credit cap, and might struggle to access the personal independence payment or see their income decrease under universal credit. They might find that a family-based arrangement is not possible, but if they approach the CMS, they are charged £20 for it to provide a calculation.

A parent might move on to the direct pay scheme, but find that their ex-partner refuses to meet payments. They might frequently report that to the CMS, but have to explain their situation to a new call handler every time. It is months before any action is taken, during which time the parent is unsure about what is going on because written communication is minimal—we heard from the hon. Member for Stirling (Stephen Kerr) about how difficult it can be to understand a written communication from the CMS.

The CMS may eventually use a deduction from earnings order, but perhaps the ex-partner earns much more and hides their income and fails to be properly assessed. Because the ability to request a variation for unearned income must be prompted and the parent with care might be unaware of that, maintenance calculations are frequently lower than they should be. Through no fault of their own, by having to rely on state help to force their ex-partner to pay for their child, the parent with care is charged a 4% maintenance tax when payments are eventually collected. That might be the worst-case scenario, but it is what many families experience.

We have heard from Members of all parties about the ways in which the CMS fails parents with care, non-resident parents and ultimately the children who rely on it. When discussing child maintenance, people often lose sight of why the CMS exists in the first place. We should all try our best to put party politics aside when discussing this issue—you will agree, Sir Edward, that we have achieved that today—but if there is continued inaction, then the party in government should rightly be held to account, especially if it is ignoring advice and views from its own members who have passionately advocated for reform through action.

As arrears under the CMS near £1 billion, the UK Government have been lucky that this issue has not received the public attention it deserves. People are right to criticise the Conservative party’s austerity agenda—universal credit, the two-child cap, the bedroom tax and all those other policies implemented by this Government. The growing debt owed to children in Scotland and the rest of the UK deserves to join that list. When the charity Gingerbread says that maintenance can lift one in five children out of poverty, the UK Government must sit up and listen.

Will the Minister conduct a full root-and-branch review of the Child Maintenance Service that must consider the 4% maintenance tax, lowering the income change threshold, the standard of service and an institutional shift to crack down on maintenance arrears, both current and historical? Children are at the centre of this debate and they should be at the centre of CMS and UK Government priorities. I hope the Government will listen to the concerns of Members and parents, and start to take radical action to secure the support that children truly deserve.

Unemployment and Autism

Marion Fellows Excerpts
Tuesday 2nd July 2019

(4 years, 10 months ago)

Commons Chamber
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Marion Fellows Portrait Marion Fellows (Motherwell and Wishaw) (SNP)
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I thank the National Autistic Society and the local group Autism Take 5 for their help in preparing for this debate.

Of those who have been fortunate enough to have received a diagnosis, there are 540,000 people with autism spectrum conditions. Some 433,000 are aged 18-plus, and 107,000 children are currently diagnosed with ASCs UK-wide. Research by the Centre for the Economics of Mental Health sheds light on the impact on the UK economy through lost productivity. This Government emphasise the need for people to move into paid employment and for higher rates of economic activity, but the autistic population is standing out as they are experiencing social and employment exclusion more than any other group. The cost of this is £27.5 billion spent annually supporting people with ASCs, and a 36% loss in employment in that group.

The World Health Organisation reports a substantial increase in people being diagnosed with autism spectrum conditions. Therefore, we must consider the large number of teenagers now approaching working age. This is significant because people with ASCs experience symptoms that are considered barriers to employment.

Jim Shannon Portrait Jim Shannon (Strangford) (DUP)
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I thank the hon. Lady for bringing this subject to the House for consideration. Every one of us in this House and those outside are concerned about it. Does the hon. Lady agree that support and understanding are the key to employment of people with autism, and that the option of free training—something different, and something proactive and positive for people with autism and their employers—should be available to private employers who wish to learn how to get the best from their staff, and ensure that their working environment is safe and secure for all workers?

Marion Fellows Portrait Marion Fellows
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I feel privileged that the hon. Gentleman has intervened in my Adjournment debate, and I could not agree with him more. I will come to his point later in my speech.

Following a survey commissioned by the National Autistic Society, the London School of Economics advises that only 16% of adults with ASCs are in full-time employment, despite 77% of them wanting to work. These figures have remained static since 2007 and are considerably lower than the employment figure for people belonging to other disability categories, which currently sits at 47%. Therefore, those with autism spectrum conditions are disproportionally unemployed.

We know that employment contributes to our identity and quality of life. Equally, we are only too aware that unemployment has significant individual and societal costs. As a result of these barriers, most people with ASCs who are fortunate enough to gain employment will experience mal-employment, and will most likely be placed in jobs that are a poor job fit for their skillset. This is commonly because the job does not align with individual interests, talents, specific skills or intelligence levels. It is common sense that the better the job fit, the more likely people are to succeed. By not addressing this, individuals with ASCs will experience high levels of job turnover, resulting in disjointed employment histories that limit their potential for continuous employment; we know that when applying for jobs, our work history can either facilitate or block our access to being invited for an interview.

Every adult—with or without a disability—has the right to enjoy employment, and should be able to choose their career without restriction, to work in positive conditions and to be protected against unemployment.

Martin Docherty-Hughes Portrait Martin Docherty-Hughes (West Dunbartonshire) (SNP)
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Does my hon. Friend agree that one of the major concerns for many people relates to workplace assessments and their effectiveness, or ineffectiveness, whether for those with autism or other disabilities? Does she agree that the Department really should consider how it measures the effectiveness of workplace assessments—say, for those with autism—in enabling them to stay in a job for a longer period?

Marion Fellows Portrait Marion Fellows
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I thank my hon. Friend for that intervention. He raises a very important point.

It is recognised that jobcentre staff will encourage an individual to apply for and accept any vacancy. For someone with a fragmented employment history, this quickly becomes accepted as the only route to employment.

Patricia Gibson Portrait Patricia Gibson (North Ayrshire and Arran) (SNP)
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My hon. Friend is making an excellent speech. Does she agree that we should ask the Government to follow the advice and example of the Scottish Government in creating an autism implementation team to improve outcomes, including in accessing work, for people with autism so that they are supported as they make their way in the world?

Marion Fellows Portrait Marion Fellows
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I thank my hon. Friend for her intervention. I do agree. In fact, there are many occasions when this Government could follow the excellent example of the Scottish Government, but in this case it could prove especially fruitful.

Not all jobs are suitable for individuals with autism spectrum conditions, as a result of their own individual barriers. These are common symptoms of ASCs. It is accepted that ASCs will result in individuals experiencing strong resistance to change and poor social communication and interpersonal skills. They will struggle in acclimatising to new routines and procedures. However, this should not prevent them from accessing employment: it means that we need to change our approach within the workplace.

Neil Gray Portrait Neil Gray (Airdrie and Shotts) (SNP)
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I congratulate my hon. Friend on securing this debate and on the way in which she is presenting her case. As well as the barriers of access to employment that she is speaking about, there are barriers of access for people with autism going about their daily lives in general. Does she agree that Hope for Autism, which is based in Airdrie but serves the entirety of North Lanarkshire, is an example of a specialist local organisation doing fantastic work to help young people with autism, and their families, not just in accessing work but in being able to cope with the barriers that they face?

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Marion Fellows Portrait Marion Fellows
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I thank my hon. Friend. Yes, he is absolutely right. There are so many organisations UK-wide that support and help people with autism, but we need to really concentrate on getting people on the spectrum into employment.

We need workplaces to become accessible for those with ASCs. I would argue that we need a more holistic approach and acceptance of an individual’s personal preferences and abilities. We must recognise the barriers that some will face when attempting to gain employment. In the first instance, job application forms can be too complex and without clear instructions. Most individuals with autistic spectrum conditions will struggle with deciding whether they should declare that they have an ASC. Again, this is a result of the neurotypical stereotyping that continues to exist today. In other words, people with ASCs are perceived as being very different, and there is no real understanding of the challenges and range of autistic spectrum conditions that exist.

When someone with an ASC is fortunate enough to be invited for an interview, a variety of factors may impact negatively on their performance, as it might be called, in relation to a neurotypical candidate. It is important to recognise that they will be sensitive to sensory stimuli—bright lighting and so on—that will result in increasing their anxiety before they have even begun the interview. We use the neurotypical as a normative benchmark for interview success, but this needs to change. Interviews measure candidates demonstrating their social skills and having the confidence to maintain a flowing conversation. An interviewer will expect the interviewee to respond to questions quickly.

However, the language used in questions can be misunderstood. Not everyone interviewing applicants is experienced or trained in interviewing techniques and can all too often ask one question that contains other questions, causing confusion for an individual with an ASC. One common question in interviews is, “Tell me about yourself.” Someone with an ASC will have difficulty in determining what exactly the interviewer wishes to know: it is too open-ended a question. Questions need to be concise and designed to avoid misinterpretation. They will struggle to read between the lines or understand the tone of voice. Many interviews use questions that require hypothetical scenarios and hypothetical answers. People with ASCs are factual thinkers and will find that line of questioning challenging. We also know that someone with an ASC will have problems understanding facial expressions and recognising social cues. It is widely accepted that people with ASCs experience difficulty in adapting to new routines and procedures. They will also struggle with adopting a flexible approach in unexpected situations, so not all jobs will be appropriate environments for them. I have not given an exhaustive list.

The Government argue that disability support is in place, such as the local supported employment and intensive personalised employment support programmes, but those are generic disability employment programmes, not designed for autism spectrum conditions. We need specialised support that will prove more successful in assisting people with ASCs into employment and maintaining employment. That role should be taken up by Jobcentre Plus. With proper training, jobcentres would be able to support employers who take on those with ASCs.

Being employed offers structure and routine, which enhance an individual’s life. If employers need to change their approach to hiring staff and allow a time period for those with ASCs to settle into their roles and environment, that should be done. However, there is very little or no evidence to prove that the Government are taking steps to regulate the situation, in spite of their past commitment to do so.

What is not being recognised are the attributes that people with ASCs have and can bring to the workforce. About half of those in this population will have higher education, with some educated to PhD level, yet they remain under-represented in senior organisational roles. So many people with ASCs are extremely skilled in maths, physics, computing sciences and engineering, yet they remain discriminated against, with their talents and intelligence being cast aside—all because the Government will not put into practice the recommendations provided by various autism charities.

The Government are refusing to take the bull by the horns and activate their own strategy and the Equalities Act 2010 to its fullest extent; they would rather tiptoe around autism and claim that they recognise that changes need to be made. Where is the headway on this? People with ASCs are still being excluded and discriminated against. Given their abilities, they have exceptional characteristics as employees, such as honesty, efficiency, precision, consistency, low absenteeism, disinterest in office politics and attention to detail. However, as the hon. Member for Strangford (Jim Shannon) mentioned, the lack of appropriate training and support for employers means that they generally do not see these characteristics—only autism. More often than not, that means that people in the group are forced into entry-level jobs that will not last long, due to their intelligence levels.

We cannot continue to repeat this vicious cycle with the new generation of workforce. When someone is excluded from the workforce despite their credentials, despite their abilities, despite their intelligence, what are the implications of their being unemployed? They are depression, isolation, anxiety and low self-esteem. The system is not fit for purpose.

What are the Government planning to do to rectify the situation? They continuously categorise autism spectrum conditions as a “learning disability”. I suggest that being able to achieve a PhD, complete higher education and have expert level skills is not reflective of having such a disability. Not all people with autism spectrum conditions have learning disabilities, and we need the Government to recognise that. We need to stop regarding the autistic and neurotypical ways of thinking as polar and conflicting opposites; they are merely different, with no wrong or right side at play.

The Autism Alliance has done amazing work in providing the confident autism and neurodiversity toolkit, but it is not being used enough. The difficulties many people with autistic spectrum conditions have may mean that, when they cannot get a job, they have to apply for benefits. Most of my casework is in relation to people requesting mandatory reconsiderations or people being forced to attend tribunals. It is all too obvious that the application forms for benefits such as the personal independence payment and employment and support allowance—

Martin Docherty-Hughes Portrait Martin Docherty-Hughes
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Will my hon. Friend give way?

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Marion Fellows Portrait Marion Fellows
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Yes, certainly.

Martin Docherty-Hughes Portrait Martin Docherty-Hughes
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In relation to PIP and reconsiderations, does my hon. Friend recognise that, as I said to the Minister yesterday, 85% of all considerations were overturned in April 2019? Rather than that type of bureaucracy, we should be investing in the frontline, as my hon. Friend is saying.

Marion Fellows Portrait Marion Fellows
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Yes, I completely agree.

As I have said, most of my casework is in relation to people coming to me as they cannot navigate the benefits system. They find it increasingly difficult, and many in fact just give up altogether. As a caring society, we should not allow that. Applications for PIP and ESA are designed in such a way that they eliminate the neuro-diverse mindset. They are designed by a Government who would have us believe they are using all the toolkits, training, expertise and guidance from the various charities. It is clear that if this were true, more adults would have accessed employment since 2007, and fewer adults would be struggling to navigate the discriminating benefit process in operation. As MPs, we cannot know the number of individuals who have tried to apply for these benefits and not got beyond an application. People may now be homeless, have mental health issues or worse because of how this Government are failing the autistic population of this country.

I should like the Minister to address these questions. What steps will this Government take to close the autism employment gap? Will the Government commit to ensuring all Jobcentre Plus staff have proper autism understanding training? Will the Government commit to recording autism in the labour force survey so that we can measure progress in the employment of those with autism spectrum conditions?

Finally, will the Government commit to raising awareness of the autism friendly employer award? This would help many more ASCs into employment. There are other awards that MPs could work towards, too. I am proud to be the first parliamentarian to receive the autism friendly award. It is not hard to make a difference for ASCs, but by raising awareness we, together, can perhaps raise employment levels for this under-represented group of society and harness their undoubted talents for the good of society and of the economy as a whole.

Households Below Average Income Statistics

Marion Fellows Excerpts
Thursday 28th March 2019

(5 years, 1 month ago)

Commons Chamber
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Amber Rudd Portrait Amber Rudd
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I would hope that personalised attainment support from work coaches will help provide what the right hon. Gentleman is looking for. Furthermore, the pupil premium in schools should help to focus on children from the most deprived areas, so that they get the extra funds at school to give them the additional support that they need.

Marion Fellows Portrait Marion Fellows (Motherwell and Wishaw) (SNP)
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Does the Secretary of State realise that the majority of households affected by the two-child benefit limit are in work? She is pushing them into poverty. Why?

Amber Rudd Portrait Amber Rudd
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The best way for poverty to be solved for families is for parents to be able to access full-time work. I know that the hon. Lady is referring to the fact that some of the people have access to work, but it is more important that they are also able to get into full-time work, which will help them reduce the poverty in their families.

Oral Answers to Questions

Marion Fellows Excerpts
Monday 18th March 2019

(5 years, 1 month ago)

Commons Chamber
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Justin Tomlinson Portrait Justin Tomlinson
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I thank my hon. Friend for highlighting the fantastic work that her local organisation does. Those with that frontline experience have to be at the heart of the improvements that we take forward. We engage very proactively and constructively with stakeholders, national and local, and they are helping to shape the improvements.

Marion Fellows Portrait Marion Fellows (Motherwell and Wishaw) (SNP)
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22. In a written answer, the former disability Minister, the hon. Member for Truro and Falmouth (Sarah Newton), said that DWP auditors can grade health assessment reports as amendments required and that the DWP is not prescriptive in how changes should be made to health assessment reports. Will the Minister confirm that while changes are not prescriptive, the auditors, who are not present during assessments, can mandate required sweeping changes that can drastically affect a person’s claim?

Justin Tomlinson Portrait Justin Tomlinson
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We are always reviewing that process and we work very closely with stakeholders, with their wealth of experience, to make sure that we continue to deliver improvements.