Hairdressing

Madeleine Moon Excerpts

Wednesday 7th January 2015 Commons Chamber

[Richard Fuller (Bedford) (Con)]

It is a great pleasure to follow the hon. Member for Llanelli (Nia Griffith), and I thank her for providing me with the opportunity to contribute to the debate. I join her in placing on record admiration for barbers and hairdressers—one needs only to look around the House to see what a challenge it can be. You, of course, Madam Deputy Speaker, are at the top of the list. It is undoubtedly a challenge to get every individual’s hair correct. May I place on record my particular thanks to Sugaz barbers of Lime street, Bedford, for their tremendous dedication to making the Member of Parliament for Bedford look presentable in public these past four or five years?

Hairdressing is a tough profession, as every individual has their own needs and tastes. As the hon. Lady said, the skill sets in the industry and the services and products it provides have progressed dramatically over the past 20 or 30 years. I would also point out the size of the industry. As she said, it is not a small sector of our economy but a considerable one. It employs a large number of people, and there are a large number of businesses in it. It affects all of us—we all use the services of a hairdresser or barber on a regular basis, perhaps until we become follically challenged.

The hon. Lady did not mention another important aspect of the sector, which is that setting up a salon or becoming a barber or hairdresser is one of the most accessible ways for people to start out in their own profession or start up their own business. For a lot of people, formal education is not their direct interest, but making people feel better and bringing happiness to their lives is how hundreds of thousands of people contribute to our society. Hairdressing has historically been a relatively easy way for people to get involved in setting up a business. That is why I disagree with the hon. Lady’s approach to regulation, if I may say so, even though she outlined a solid case. Frankly, I do not want the state cutting my hair. More deeply than that, I believe that sufficient protections for the consumer are already in place. If I may, I will go through a number of them in turn.

[Mrs Madeleine Moon (Bridgend) (Lab)]

The hon. Gentleman has graciously thanked his hairdresser, but may I say that on the whole, his hairdresser’s task is rather simple? The point is the greater complication, and the use of chemicals and other products, when a woman’s hair is styled. That is often a more technical and difficult task, and that is where regulation is required.

[Richard Fuller]

I hear what the hon. Lady says, and I will state why I think regulation is not the approach to take. If that does not satisfy her, especially on the issue of chemical use, perhaps she will make a further intervention or contribution.

My first point applies to almost all barbers and hairdressers, because they almost all go through formal training. Bedford college has an active range of courses for people who want to become hairdressers and barbers. They go through the training, learn about the use of chemicals, different styles, techniques and human interactions, and achieve a good qualification.

--- Later in debate ---

[Mr Harper]

This comes back to one of the points made by my hon. Friend the Member for Bedford. The hon. Lady’s argument might have some force if we were talking about a radical new industry, but we are talking about something that has been around for a long time and that has a clear track record showing that the problem that she suggests might occur is just not there. There is a genuine issue about how health and safety regulation can ensure that people can go to work and return home safely, not be killed, injured or damaged, and that members of the public can have the same protection. However, the Government’s general approach to regulation, particularly in the health and safety space, is to ensure that it focuses on where the risks are, not where they are not. As I have said, I did not hear in her speech a compelling case for the problem that she is trying to solve, and I do not think there is one, which is why I am not attracted to her solution.

[Mrs Moon]

My hon. Friend the Member for Llanelli (Nia Griffith) made the point that the industry has moved on. We have moved on from the days of the short back and sides for men. Men now have more products used on their hair, as do women. Women are having hair extensions, which can result in hair being pulled out, and are having different chemicals used on their hair all the time. Hairdressing is a more technically-minded industry, rather than just a creative, simplistic industry, where people went for a perm or a set, or a short back and sides. It is that change in the nature of the industry that has led to calls for greater regulation.

[Mr Harper]

I will come to the point about regulating the use of chemicals in a minute, but as I have said, I do not think a compelling case for the problem has been set out.

We welcome what the Hair Council does in operating its voluntary registration scheme and we support initiatives to improve professional competence and standards. However, it is interesting that about 10% of hairdressers—that is my understanding; I do not necessarily agree with the exact statistic used by my hon. Friend the Member for Bedford—are registered in the voluntary registration scheme that was implemented under the 1964 Act. Although the hon. Member for Llanelli said that the industry would support compulsory registration, the fact that only 10% of those in the industry are registered with the Hair Council suggests to me that they do not think there is a compelling argument that membership of that organisation is necessary to show their customers that they have the appropriate competence and skill. I think my hon. Friend is right: when people get a hairdresser they are confident in, they tend to stick with them for quite a long time. In my experience, good hairdressers have a good reputation and attract business in that way, and poor ones go out of business very quickly. I do not think the evidence suggests that the industry wants compulsory registration.

My hon. Friend is also right that the idea that a state registration scheme is a guarantee that everything will be fine is simply not right and is not shown by a range of other industries that have elements of regulation where that does not guarantee high quality. The thing that guarantees high quality is a competitive industry, low barriers to entry and a competitive marketplace. People who deliver poor customer service will not be around for very long. The evidence suggests that hairdressing is a generally well run sector of the economy and that the individuals and businesses supported by the trade bodies take sensible and proportionate measures effectively to manage the health and safety risks to their employees and customers.

The hon. Member for Llanelli said that there were not any measures or regulations to protect people in the industry at the moment. That is simply not true. Businesses operating in the hairdressing sector are covered by health and safety at work legislation and public health legislation, which are enforced by local authorities. They are covered by the provisions within the Health and Safety at Work etc. Act 1974 and the Management of Health and Safety at Work Regulations 1999, which set out requirements about identifying hazards, the control of risks, the provision of training and information for staff and the need for advice. If chemicals are used, there are other regulations about controlling substances hazardous to health, the use of work equipment, manual handling, welfare and personal protective equipment. There are already quite a lot of regulations, with which a hairdresser or hairdressing salon has to comply to ensure that they do not present a risk to their customers or their members of staff.