(2 weeks, 3 days ago)
Commons ChamberYesterday, it was reported in the Sunday papers that a blind woman with additional complex needs had her PIP assessment over the phone, which was approved, but was then sent a letter to confirm that. The charity Sense says that over half the people it surveyed feel humiliated by the process. I know my right hon. Friend is very keen to get this right, so will he expand a little more on the type of things the Department is changing?
Before the Minister replies, may I ask Members to look at the Chair, as third party, when they are asking or answering questions? I am being cut out. Those are not my rules but those of the House on how we should address each other, so if anybody has a problem, please have a word with the Clerks.
(1 month, 3 weeks ago)
Commons ChamberI welcome the work that my right hon. Friend is doing in ensuring that the uptake of pension credit is increased, but there are genuine concerns about people who are just above that threshold who will remain in poverty—just under a quarter of a million in the north-west alone. In addition to the fantastic commitment there has been through the household support fund, will my right hon. Friend be undertaking any other mitigations to ensure that those pensioners living in poverty, particularly disabled pensioners, will not fall foul of this?