Oral Answers to Questions

Kate Green Excerpts

Thursday 30th March 2017 Commons Chamber

[Paul Maynard]

I can only vouch for the anticipation in the Maynard household about this coming Sunday, but I am also glad to hear that Ilkeston is looking forward to utilising its new train services. I am heartened by the number of Members on both sides of the House who have approached me regarding potential new stations on their local rail network. This is a very welcome change from the era when the network was contracting, with people now seeing rail stations as opportunities for growth, both economically and in terms of population. I really welcome that progress.

[Kate Green (Stretford and Urmston) (Lab)]

T7. I was pleased at the announcement in the autumn statement of the inclusion of the expressway to relieve congestion between the M60 and M62, but I understand that that is not being finalised until 2019. In the meantime, we need investment in this road urgently to facilitate major housing development at New Carrington in my constituency. The roads Minister, the right hon. Member for South Holland and The Deepings (Mr Hayes), kindly met me before the autumn statement and gave his support for this project. Would it be possible to arrange a further meeting to see what we can do to bring this project forward as soon as possible?

Future of Rail (Passenger Experience)

Kate Green Excerpts

Thursday 16th March 2017 Westminster Hall

[Mrs Ellman]

My hon. Friend makes an excellent point. If somebody has the time, the knowledge, the ability and the access to the appropriate technology, they can discover a lot of information, but it is not available to everyone, and I find it very surprising that Ministers and the rail sector as a whole are simply unable to take up this issue and ensure that information that is technically available is actually available to the ordinary passenger. That is where my concern lies and where the Committee’s concern lies.

[Kate Green (Stretford and Urmston) (Lab)]

I, too, congratulate my hon. Friend on securing this debate, which my constituents will follow with great interest. Does she agree that it is also important that passengers are able to buy any sort of ticket, particularly at unstaffed stations, and that one of the urgent priorities is to make sure that ticket machines are put in place in all those stations where no staff are present, including those on the line through Urmston and Trafford Park, many of which do not have such machines?

[Mrs Ellman]

My hon. Friend makes another excellent point. There is nothing more frustrating for a passenger than to be told that tickets are available, only to go along to their local station and find that that simply is not the case. I say again that this is a long-standing issue. It is known about, Ministers are well aware of it, but very little indeed has been done to resolve it. My hon. Friend has done a great service to her constituents in drawing attention to this issue during this debate.

Rail passengers want clear and accurate information about their journeys. They want information not only on how to go about their journey and what sorts of journeys are available but on how a journey is progressing. Too often, however, that information is simply not being provided.

When we conducted our inquiry and called for evidence, it came flooding in and we saw that passengers were largely negative, first about their experience of train operating companies’ websites. One such website was described by a passenger as being

“appalling, badly designed, inefficient, difficult to use, often to the point of being unusable”.

Some smartphone apps seem little better, as they routinely failed to provide reliable information, for example about which platform a train will depart from. Once again, that is basic information and it is galling for passengers to read reports about systems being put in place, which can all sound very good. What really matters is what happens to an individual when they make their journey. That is what really counts.

It is important that the technology is available and accessible, but it is also important that people are actually at hand in stations to give assistance and information. That help is essential for everybody—travellers want to see actual people around who can help them, and give them guidance and information—but for people who have a disability it is absolutely essential. Although the systems in place for assisting people with disabilities to travel by train sometimes work, there are also occasions when those systems break down, which is another great concern for us.

Overcrowding is another ongoing concern. It does not happen everywhere, but where it does happen it is extremely important and creates major obstacles. Many people told us that their journeys were uncomfortable. They often worried about whether they could actually get on the train. Many were concerned about the potential danger in getting on very crowded trains, and that is stressful.

--- Later in debate ---

[Mrs Ellman]

Thank you, Sir Edward. The Department is well aware of this long-standing problem. It must identify places where overcrowding has become a persistent serious problem, making journeys uncomfortable. The train companies, through the franchise agreements negotiated with the Department, should be required to identify where there is a serious problem and take action to alleviate overcrowding on specific services. I hope that the Minister will confirm that he is looking at the problem and is proposing action to address it.

Over the past day or two, there has been a lot of discussion about the consultation on the Southeastern franchise, which has rightly raised the big issue of overcrowding. The consultation puts forward certain proposals for dealing with the issue, but it is not a problem just for new franchises; the problem is being experienced now, and it requires the Department’s attention. It relates to the train operating companies and the provision of rolling stock.

I repeat the question that I have asked a succession of Ministers numerous times in a succession of meetings: who is responsible for the long-term planning and delivery of rolling stock? That might sound like a pretty basic, simple, fundamental question, but I have never received a straightforward answer; the nearest I have got is something about “the Department”. I then ask, “Who is it in the Department? The Minister? The Secretary of State?” Then the clarity disappears.

When we come across specific issues and problems—there was one a couple of years ago when a carriage was moved from an important service in the north to go to the then Prime Minister’s constituency—Ministers appear to be powerless. I was told by the then Secretary of State, “It will get resolved.” It did get resolved, in the end and after a great deal of fuss, but I still had no answer to the question of who was actually responsible. The Minister is very diligent about these matters, so I hope he will be able to give a clearer answer. Who is responsible for the long-term planning and delivery of rolling stock, including new rolling stock and refurbishment?

People are facing a whole range of problems in undertaking their journeys on rail. Perhaps one constant feature, which overrides other rail issues, is the constant challenge of the rail system’s fragmentation. Time and again we come back to the issue of how the sector will work together more cohesively to give the best possible service to the passenger.

The Rail Delivery Group was set up to bring the rail sector together. Yes, it has made some improvements, but it has not addressed the basic issues. How will it change the way it operates? Does it need more powers? Do franchises need to be different? Should the Department and Ministers act in a different way? How can the rail regulator be more effective in taking action? That is not clear. Does the regulator need more powers? If so, what are they? What action does the Minister propose to take to make that a reality? The most disappointing thing about the challenges that the Committee and I have identified is that most of them are not new: they are long standing. Despite the best efforts of a succession of Ministers and the Department, not a great deal has changed, and we simply cannot go on like that.

As our inquiry was under way, a major crisis was developing on Southern rail, which is part of the Thameslink, Southern and Great Northern franchise. It is run by the parent company, Govia Thameslink Railway —known as GTR—but I will refer to it as Southern, because that is the area in which the bulk of the problems have arisen and where the bulk of the difficulties are for passengers.

As we were conducting our inquiry, passengers on the route were becoming increasingly exasperated and angry that their rail service, for which many pay several thousand pounds a year, was inadequate and utterly unreliable. Whether passengers are paying several thousand pounds a year for a season ticket or simply paying their fare, they are equally entitled to have a proper service, but that was not happening. The situation remains virtually the same, with passengers suffering mass cancellations and inordinate delays. People’s jobs have been put at risk, simply because they cannot get to work on time. Some people reported that they have moved house because of the problem.

Life has been disrupted. Why? It is a sorry combination of a too-large franchise, poor management, misjudgment and disastrous industrial relations, which have conspired to create an appalling situation for passengers. The ongoing strikes have compounded a series of errors and incompetence. Passengers are right to be angry, but the Department does not seem to be doing much about the situation except to accept that there is a big problem.

It cannot be acceptable for those responsible for the problem—not just one party is responsible; responsibility must be shared by a multiplicity of organisations and individuals—to fail so comprehensively and for so long and to appear not to be acting. In 2016 alone, 58,983 train journeys were partly or wholly cancelled. That is a tremendous figure. I do not think the travelling public want to hear all the arguments about who is responsible. They just know that it is a fact that their lives are still being disrupted and that nothing much is changing, and they want something done about it.

The Department has already accepted that the franchise that was drawn up was much too large. It is the largest in the country. It is uniquely large; it contains more than a fifth of all the passenger journeys across Britain’s entire network. It is too large a franchise, and the Department has said that that was its mistake.

Add to that the situation on the ground and the complexity of major infrastructure works planned during the course of the franchise agreement, including the huge and logistically challenging Thameslink programme, and there was a recipe for calamitous passenger experience. The impact of the Thameslink programme on passenger services was substantially underestimated. The estimated number of delay minutes was forecast to be 10,000 per year; the reality has been 10,000 per week. I ask the Minister how that estimate could be so disastrously wrong. It has contributed substantially to the problem.

If we add to those things—too large a franchise and a major infrastructure challenge, the impact of which was grossly underestimated—inadequate levels of staffing, the situation becomes even worse. The industrial action on top of that has escalated the situation to an unacceptable level.

I mention one other factor; I suspect hon. Members will find it difficult to believe if they are not already aware of it. At the very beginning of the franchise, the company did not have enough drivers to operate the trains. That part has been rectified—except for the fact that we are now in a dispute about driver-only operation—but having insufficient drivers at the beginning of the franchise does not suggest great competence.

The question for the Department and the Minister to answer is: what is being done? The franchise was constructed on a management fee basis, which is currently unique, because of the anticipated risk. The revenues go directly to the Government and a fee is paid to the train operator, so there is no risk in that sense. I have described the nature of the services and the problems. The train operator receives an annual management fee of around £1 billion; probably around £3 billion has been paid out to date. Under that system, the public purse foots the bill for losses that occur from lost sales, disruption and passenger compensation.

I do not have an up-to-date figure of exactly how much has been lost and how much the public purse will have to pay out, but the latest figure I have is £38 million and rising. That was supplied by the Minister in a letter to me some time ago. Compensation schemes have been announced since then, and we do not know how they are operating or how much money is involved. The bill could be increasing substantially.

To add to the complexity and difficulty, there is the issue of force majeure, which concerns the dispute—ongoing and unresolved, as far as I am aware—between the train operating company and the Department for Transport about who is responsible for all those cancelled services. Who is responsible for those 58,983 and more train journeys that were wholly or partly cancelled? There is an unresolved dispute between the Department and the train company, with no end date in sight. That cannot be acceptable. All this is continuing—passengers are getting more and more angry, and there is no end date. I hope the Minister can tell us what is happening and when it will be resolved. The public also have a right to know what the Department’s plans are to deal with the situation.

The franchise is due to run until September 2021. I would not like to anticipate the extent or the level of anger that passengers are going to be feeling by then if nothing changes. What is the Department doing? Is it considering restructuring the franchise—perhaps dividing it up and allocating different parts to different operators? There is silence. We simply do not know what is happening. Doing nothing is simply not enough.

[Kate Green]

My hon. Friend is highlighting well-publicised problems at Southern Rail. She will know that, in the last few weeks, a similar dispute began with Northern Rail, which serves both her constituency and mine. Does she agree that Ministers need to take action swiftly so that we do not end up in the long drawn-out and unresolved situation with Northern Rail that passengers have had to suffer at Southern Rail? Will she call on the Minister to tell us what swift action the Government are taking?

[Mrs Ellman]

I agree with my hon. Friend. The issue is escalating and is now not solely to do with Southern Rail. I hope the Minister is able to tell us what he and the Department are doing to deal with this unacceptable situation. However blame is apportioned, it is the passengers who are suffering.

I thank the Minister for certain steps that he has taken in relation to Southern Rail, which have an impact on the rest of the rail network. The Committee was extremely concerned to find that the Department was not making information available about its monitoring of the franchise and whether contractual benchmarks were being met. After a lot of pressure from the Committee, the Minister agreed that that information would be made publicly available as far as it could be—not simply for Southern Rail, but across the network for other franchises.

I thank the Minister for responding to our concerns so swiftly when he realised their extent, but I have to ask when that information will actually be made available, for Southern Rail and for franchises in the rest of the country. It is extremely important that the Department monitors franchises. Because of its failures, the situation in the Southern franchise has now reached dramatic proportions, but there are other issues in other parts of the rail network and the Department is equally responsible there. I would like some information on that monitoring.

I have dwelt at some length on what is happening at Southern Rail because it is such a traumatic, ongoing event, but also because some of its features can be applied in other areas. We have major infrastructure works planned for other parts of the network as well. Will the Minister ensure that the problems in miscalculations made in relation to infrastructure on Southern Rail will not be replicated in other parts of the country when major infrastructure works take place? That is a very important question.

It is important to go back to the beginning and ask how we know what passengers’ concerns are and whether we are monitoring them properly. The rail sector does have ways of monitoring passengers’ views. There is an annual rail passenger survey, and other things are done, but the Committee felt that they were not really adequate because some of the information that we picked up from passengers was not reflected in some of the official statistics that had been collected. I would ask that that whole system be looked at again.

Later in this Parliament, we will complete our “future of the rail” series of inquiries by looking at rail finance and governance, and how important changes should and can be implemented. I am in no doubt that the massive increase in the numbers of people using trains is a success story and I applaud many of the developments in our rail service. In many ways, it has been a success—but there are major problems and issues, and one is the passenger experience.

I have outlined some of the report’s findings today, and I thank all Committee members, a number of whom are here this afternoon, for their work and dedication. They looked at the issue as a whole and have drawn attention to their own individual information and experience from their role as constituency MPs. I thank them for that.

We are all working to secure one end: to bring improvements. I conclude by thanking the Minister for the attention he has already shown to some aspects of the issue. However, the Committee would like to know what else will be done so that passengers’ experience can be improved, on a growing and increasingly successful railway.

[Martin Vickers (Cleethorpes) (Con)]

It is a pleasure to serve under your chairmanship, as always, Sir Edward. I thank the Chairman of the Transport Committee, the hon. Member for Liverpool, Riverside (Mrs Ellman), for comprehensively summarising our inquiry. I would like to focus on two or three things and give one or two local examples from my constituency of the failure of both the services and the ticketing arrangements.

The hon. Lady spoke of the dispute on Southern. The only comment I want to add to that and to what is in the report is how amazing I find it that we were told by the two company representatives that there were not enough drivers to operate the services from day one, due to an unexpected fall in the number during the change-over of the franchises. They said that they did not know on day one, but surely they could not have been so incompetent not to have known on day one minus 10 or 20.

It is amazing that, on day one, the company should not have enough staff to operate the services they had committed to. I do not think we managed to tease this out of the Minister at the meeting—perhaps we did and my memory is failing me—but did the Department know that on day one the company could not provide the services it had contracted for?

The hon. Lady gave many examples relating to ticketing. We were told how complex it is because there are so many different routes and tickets, but that applies to many industries. Why are the ticketing arrangements on the railways so far behind the airlines, for example? They have speeded up their process, and it is now pretty easy to check in and get a ticket. I find it amazing that, after all this time and so many promises and reports, we are not able to ensure ease of operation.

The report is about the rail passenger experience, the first part of which is getting a ticket and getting information about train times. The hon. Lady gave an example of different websites giving a ticket price difference of £80. I did a bit of research this morning on how to get from my Cleethorpes constituency to Haverfordwest. Perhaps not a great many people do that journey, but I happen to have family in Haverfordwest and I have done it on a number of occasions. Amazingly enough, it can be done with only one change in Stockport.

I went on the National Rail website. National Rail sounds important, doesn’t it? People look at it and think, “This is the Rolls-Royce of websites.” Okay, it has got the information, but it is, shall we say, variable. When I tap in, “Cleethorpes to Haverfordwest”, the website says at the top, “Buy the cheapest for £157”. That is for a single adult standard class ticket.

Buying a ticket from Cleethorpes to Stockport costs £21. There are numerous fares at different times of the day to then go from Stockport to Haverfordwest, but I chose to leave Cleethorpes at 9.26. I was told that it would be £157, and that if I went 2 hours later it would be £163.80. If I go on the 9.26, I pay £21 to get to Stockport and £44.50 to get from Stockport to Haverfordwest. That is almost a £100 difference. If a family of three or four do that, let us be honest, they are being robbed—there is no getting away from it.

Having gone to south Wales, I thought, “I wonder whether it is cheaper to get to north Wales,” and I did a similar exercise going from Cleethorpes to Bangor; I accept that perhaps not many people do that on a daily basis. Again, I found that if the journey is done in three stages, it can be done for £56.20, whereas the headline says, “Cheapest fare £81.40.”

My final example is to get from Cleethorpes to Felixstowe, which again I found can be done £15 cheaper than what is stated at the top of the webpage—mind you, four tickets are necessary to do that, so perhaps the convenience makes it worth it. In this day and age, this is not rocket science. If the railway companies cannot do it themselves, somebody else should be made to do it on their behalf, and they should have to pay to have it done.

Obviously, I travel down here from Cleethorpes every week and back again, and I am always amazed at how many times my tickets are not checked. There are no ticket barriers at Cleethorpes or where I change at Doncaster, and at least 50% of the time the barriers at King’s Cross are not operational. I have done that journey time and again—I could have saved the taxpayers no end of money if I had just taken a chance on it, but we are all honest, aren’t we?

[Kate Green]

I totally support the hon. Gentleman’s comments about tickets not being checked. The situation is exacerbated when there is no machine on the station platform and no staff from whom one can buy a ticket. On my local line, passengers regularly travel between Urmston and Trafford Park, for example, without paying—not because they are not willing to pay, but because there is absolutely no way they can do so.

[Martin Vickers]

The hon. Lady is absolutely correct. Seeing you in the Chair, Sir Edward, reminds me of the journeys that can be made from Cleethorpes to Lincoln via Market Rasen. There is often an announcement on the 9.20 train from Grimsby to Lincoln saying, “This train will be overcrowded when we get to Market Rasen. Can we get the tickets sorted out quickly?”

That brings me to overcrowding. You have probably used that 9.20 train yourself, Sir Edward. It leaves Market Rasen at about 10 o’clock in the morning and delivers you to Lincoln or Newark, where you can get down to King’s Cross. The reality is that it is a single unit, and has been one for years and years, despite the fact that it is regularly overcrowded when it leaves Market Rasen.

Bus Services Bill [Lords]

Kate Green Excerpts

2nd reading: House of Commons
Wednesday 1st March 2017 Commons Chamber

[Chris Grayling]

If people step on to a bus today, it is a wholly different experience from doing so in the past. We have a relatively new fleet and much better buses, and the purpose of the Bill is to ensure that we have the best possible services for passengers in future. I made the point to my right hon. Friend the Member for East Yorkshire (Sir Greg Knight) that any change that arises out of the Bill should happen only if it will benefit passengers. My expectation and belief is that mayoral authorities and others will pursue change only if it will obviously improve things.

[Kate Green (Stretford and Urmston) (Lab)]

I agree with the Secretary of State—change should be made if will improve benefits to passengers. That will certainly be the case for my constituents, as I am sure he will agree. Currently, one company serves the route in one direction, a different company serves the journey back and my constituents have to buy two tickets. Does he agree that that is nonsense?

[Chris Grayling]

Having parties on both sides for several years has led to partnership agreements and now the Bill will ensure that we have the best possible arrangements for passengers. It is indisputable that the investment from the private sector over a long period has led to the improvements that I described in the bus fleet.

--- Later in debate ---

[Chris Grayling]

The note is actually about my right hon. Friend the Member for New Forest East (Dr Lewis).

I will tell the House what my colleague in Manchester will do. He will deliver an efficient system, end some of the failures of Labour administrations of Greater Manchester and build on the excellent work done by Conservatives in councils such as Trafford. We will work together to deliver improvements on the Northern rail franchise that will benefit Greater Manchester and the rest of the north and we will discuss ways to improve further the Metrolink, in which the Government have invested. I am proud of the work the Government are doing in Greater Manchester. The Ordsall Chord, the construction of which, funded by the Government, has already begun, will deliver trains between Manchester Piccadilly and Manchester Victoria for the first time, creating a wholly different experience from the days when I commuted into Manchester city centre by bus from the other side of Salford.

[Kate Green]

I had not wanted to divert the House from buses to trains, but happily the Secretary of State has already done it. He is right that the Ordsall Chord is incredibly important for transport links in Greater Manchester. Will he confirm that the Government will also ensure investment in platforms 15 and 16 at Piccadilly station, because without it the investment in the Ordsall Chord will be wasted?

[Chris Grayling]

I am committed to ensuring that we enhance Manchester suburban rail networks and have the capacity we need to deliver it. Going back to buses, I remember what the buses in Manchester were like back in the early 1980s. I used to commute from Worsley into the centre of Manchester on a bus through Salford, and believe me the quality of bus today is better than it was then.

Public Transport (Greater Manchester)

Kate Green Excerpts

Tuesday 21st July 2015 Commons Chamber

[Jonathan Reynolds]

I know that my hon. Friend feels strongly about that. The expansion of Metrolink could certainly fulfil such a need.

I want to go on to the subject of buses. Journeys by bus within Greater Manchester remain the predominant form of public transport used, with over 210 million journeys last year, but bus patronage continues to flatline, as opposed to what we have seen in London, where it has vastly increased. Transport for Greater Manchester recognises that that is an issue, and the preferred answer seems to be much further transport devolution.

I am very much in favour of bus regulation, similar to that in London. I know that Transport for Greater Manchester, too, is keen to explore the benefits of bus franchising in order to properly integrate and co-ordinate the public transport network so as to secure the growth in bus usage that has been lacking in recent years. A model such as the London one would mean a simpler single identity and a set of easier multi-modal fares and tickets across Greater Manchester as passengers’ travel patterns change. A good recent example of why this is necessary is surely the Healthier Together hospital reorganisation initiative, which shows that there is a crucial need for local transport authorities to be able to plan bus services and not be at the whim of timetables that do not always suit passengers’ requirements. We also need to be able to guarantee transport services in order to better provide other public services.

Of course, the true test of a region’s public transport success is whether it manages to decrease the number of car journeys taken—something that Greater Manchester has not yet achieved. The benefits of this are obvious, not least in terms of emissions and air quality, about which, as the shadow climate change Minister, I care a great deal. We should want people to get out of their cars and on to public transport, both for leisure and for commuting purposes. Greater Manchester did attempt this in a rather crude way with a proposal to bring in a London-style congestion charge back in 2008. The proposal was put to the people of Greater Manchester, and to say that it was overwhelmingly rejected would be an understatement, with 79% of votes cast being against bringing it in. I always smile when we talk about the Scottish independence referendum and it is suggested that it is difficult to make the case for voting no. That was not our experience in Greater Manchester with the congestion charge proposal.

That shows the scale of the challenge faced. One of the reasons why so many people were against bringing in that congestion charge was that they felt that the public transport infrastructure was not adequate for them to feel confident enough to ditch their cars. There is an argument that this was a chicken and egg scenario, and that public transport would be sufficiently improved if the demand existed, but that the demand would never materialise while the public transport infrastructure was not deemed adequate.

[Kate Green (Stretford and Urmston) (Lab)]

My hon. Friend will be aware that there are difficulties with the capacity and the reach of bus services, and that in recent weeks we have seen the withdrawal of night bus services. Does he agree that our strategy should be a 24-hour transport strategy for a 24-hour city?

[Jonathan Reynolds]

Absolutely. I look enviously at the night tube proposal for London. In big cities, so much of the offer within the evening economy is attractive, yet for people who live in my constituency, which is a relatively short distance from Manchester city centre, access is severely limited. The trains do not run and night buses are infrequent and under threat, so it is a huge issue.

If the investment is put into the public transport infrastructure, people will be more than willing to use it if it meets their needs. The benefits to the area, to the economy and to people’s health should not be understated. We often hear a great deal about London in terms of health and life expectancy because of the pollution issues, but those problems are seen in Greater Manchester too. Progress has been good, with improvements year on year in the number of non-car journeys, and I know that Transport for Greater Manchester is committed to further improvement. I also believe that there is huge potential in cities for the expansion of electric car use. I recently tested our electric car charging infrastructure in Greater Manchester, but I will leave that for another Adjournment debate.

An improved public transport system in Greater Manchester is vital to the region’s economic growth and to the success of “devo-Manc” and the northern powerhouse initiative, as I am sure the Minister would agree. A fully integrated transport network including all modes of public transport is key to this, and can be achieved only by devolving further powers to the region. In particular, I believe public transport should be one of the directly elected Mayor of Manchester’s key areas of responsibility, much as it is in London.

I hope that in his reply the Minister will be full of warm words for Greater Manchester and for the northern powerhouse, and feel able to express his agreement with a lot of what I have said regarding what Greater Manchester needs. What I want most from him, however, are not just words, but a firm commitment that the Government recognise the need in Greater Manchester, and that powers and access to funding will be forthcoming in order to allow us to fulfil that need. One thing that can always be said of us in Greater Manchester is that if we are given the tools we will always do the job.

Oral Answers to Questions

Kate Green Excerpts

Thursday 16th July 2015 Commons Chamber

[Dan Jarvis (Barnsley Central) (Lab)]

3. What recent assessment he has made of Network Rail’s progress in delivering the rail electrification programme.

[Kate Green (Stretford and Urmston) (Lab)]

4. What recent assessment he has made of Network Rail’s progress in delivering the rail electrification programme.

[The Secretary of State for Transport (Mr Patrick McLoughlin)]

As I said in my statement, important aspects of Network Rail’s investment programme are costing more and taking longer. That is why I have asked Sir Peter Hendy, the new chair of Network Rail, to develop proposals for how the rail upgrade programme will be carried out.

[Mr McLoughlin]

I welcome the hon. Gentleman asking what I think is his first Transport question in the more than two and half years since I became Secretary of State. I am glad that he is taking an interest in the railway that he has not taken before.

The train services in the hon. Gentleman’s constituency are operated by Northern, and we will increase overall capacity between Leeds, Liverpool, Manchester and Sheffield by 36% by the end of 2019, providing an extra 200 services each weekday. We will also increase Northern’s fleet size by 10% in 2015, delivering an additional 87 carriages—all good news for his constituents, and I am sorry that he looks on the negative side.

[Kate Green]

The delay in the electrification of the trans-Pennine line means delay in the release of rolling stock to replace the clapped-out Pacers endured by commuters in my constituency. How long will the pause last, and how long do they have to wait for an improvement in the quality of their journeys?

[Mr McLoughlin]

We have electrified the track between Liverpool and Manchester, replacing the two-car diesel trains with four-car electric trains from April 2015. I would have thought that the hon. Lady would welcome that and, if not, that she would at least welcome the increase in the fleet size of Northern trains by 10% in 2015, delivering an extra 87 carriages. We will double the services between Manchester Victoria and Liverpool, Macclesfield, Chester, Bolton and Stockport by the end of 2017—more has been done to upgrade those sections of rail in the past five years than was achieved in the 13 years her party was in government.

Network Rail

Kate Green Excerpts

Thursday 25th June 2015 Commons Chamber

[Mr McLoughlin]

I am grateful to my hon. Friend; it is fair to say that I get more support from him in this job than I did in my previous one. The point he rightly makes about trains and their increasing frequency from St Pancras is very important, and I am glad to say that—although not a direct link as far as his constituents are concerned—I was able to attend the opening of a new station in Northampton, and also to see lots of road investment in Northamptonshire.

[Kate Green (Stretford and Urmston) (Lab)]

My constituents will be alarmed at the pause in the electrification of the route between Manchester and Leeds, and not just those who use it. What consequences will there be for improved train services on other lines that depend on electrification for the release of rolling stock?

[Mr McLoughlin]

I went some way to say what we have done as far as the northern area is concerned and the northern powerhouse. For the first time we are seeing electric trains from Manchester to Preston and from Preston to Blackpool, and huge investment in the Manchester Victoria line. I have talked about the release of rolling stock as far as the Great Western main line is concerned, and that is one reason why I chose that area to take priority.

Budget Resolutions and Economic Situation

Kate Green Excerpts

Wednesday 18th March 2015 Commons Chamber

[Kate Green (Stretford and Urmston) (Lab)]

I am sure that by now Government Members will recognise that the Chancellor’s Budget has not convinced my colleagues and has not convinced the country, and it will not convince my constituents. There is very little in it to return them to the confidence in the future that everyone I speak to on the doorstep tells me they desperately want. Whatever the Chancellor likes to say, low productivity, low pay, low tax receipts and high spending cuts have characterised his management of the economy until now. We heard this afternoon that such an approach is set to continue if his party returns to government in the next Parliament. Happily, we do not expect that to happen.

The Chancellor has taken a series of quite deliberate fiscal choices that have favoured the better-off, whether it is reducing the top rate of income tax or introducing the marriage tax allowance. The latter benefits only couples who are well off enough to be paying tax at all, and, what is more, only one in five of the couples who will benefit are raising children. Middle-income families have been squeezed repeatedly under this Government. My constituents report a pervasive feeling of insecurity and a deep concern for the future of young people.

Most distressingly of all, the very poorest have been pushed to the very margins of our society. There was a shocking rise in food banks from 60,000 visits in 2010 to nearly 1 million in 2013-14, and there was a 55% rise in homelessness and people sleeping on the streets between 2010 and 2014. I am sure that hon. Members cannot have escaped noticing that, as I have, including on their way home from this place in the evening.

The Chancellor repeated this afternoon the claim, which Government Members often make, that child poverty has fallen under this Government. Let us put the record straight: it has fallen in only one year under this Government—2010-11—which was before a single coalition fiscal policy had taken effect. Since then, it has flatlined at 2.3 million children, and the IFS has predicted that, under the measures the Government have already announced, it will rise by 700,000 children during the next Parliament. The fall in the first year of this Parliament was wholly and solely the result of the 2010 Labour Budget, since when median incomes have stagnated. Government Members used not to like the relative poverty measure for exactly the reason that it was bound up with what happened to middle incomes. I notice that they are not so vocal against the relative poverty measure now. They may now want to look at other measures of poverty, but it is an absolute disgrace that absolute poverty has risen under this Government for the first time since measurement of that element of poverty began, while material deprivation has also risen.

[Mr Bain]

Does my hon. Friend share my astonishment, and that of other Labour colleagues and indeed the whole country, that to try to persuade us people were better off the Chancellor used a metric that deals only with mean incomes—skewed to people at the very top of the income scale—and includes universities, which are not of course households?

[Kate Green]

The use of statistics this afternoon bore absolutely no relationship to the lived experience of my constituents and those of many of my hon. Friends.

As colleagues have said, most recently my hon. Friend the Member for Ogmore (Huw Irranca-Davies), this Government’s total lack of attention to working poverty is crucial: it is right and welcome that more people have moved into work since 2010, but that is not sufficient if they do not earn enough to live on. The increase in the national minimum wage will help a little bit, but the increase is more modest than we were promised last year. Increases in the tax threshold will increasingly give diminishing returns—they omit the poorest, who pay no taxes or whose incomes are already below the tax threshold—and what is more, they help the better-off. I remind Government Members that the better-off include us. The fundamental problem is that people cannot find the hours they need at the pay they need, which not only puts families under pressure, but is a major contributor to the failure to bring down the deficit as planned. The TUC says that we are set to borrow £54 billion more than planned this year, of which two thirds is a direct result of poor wage growth.

As colleagues have said, young people have been especially hard hit, again as a result of conscious policy choices by this Government. Of course older people should never face retirement in poverty—I am proud that Labour Governments halved pensioner poverty—and an ageing population means increasing the spending on this group, but we are significantly under-investing in the next generation. My constituents repeatedly say that to me. Hourly wages and weekly earnings have fallen fastest among young workers. Research by the London School of Economics has shown that typical incomes for those in their 20s were nearly a fifth lower in 2013 than they were five years earlier, and even those in their 30s with good degrees have lost out on their incomes. That not only blights young people’s lives today, but damages their ability to plan, save and look forward to the future. A Government who have made much of rewarding saving and forward planning should be mindful that they are putting a whole generation in a position in which they are simply unable to do so.

Although there were announcements today about helping people who wish to buy a home, an aspiration shared by many of my constituents, it is noticeable that there was absolutely no help whatsoever for the many young families who rent a property and will continue to do so for many years to come. If it is right to provide financial support to young people to buy their first home, will Ministers explain why it is not right to offer the same kind of financial support to those of them who rent?

Nor was there anything to comfort families with children. As the Child Poverty Action Group has pointed out, the cost of raising a child has grown significantly faster than its parents’ incomes under this Government. We heard nothing to help people with the additional costs of raising children, simply a tax break for married couples, many of whom will not be raising kids at the moment.

Finally, we heard today of the truly shocking plans for further cuts if the Conservative party were to form the next Government. Those shocking cuts to public service spending have been accelerated into the early part of the Parliament, no doubt so that a future Conservative Chancellor would be able to say that he was increasing spending as an election approached. We have heard in the past about shocking cuts to social security spending, and those cuts will be even harder on working-age people and families with children because pensioner benefits will be protected.

The Budget has told half the story today, hidden the pain for tomorrow and done nothing to put the country and families in my constituency back on their feet. It is not a Budget about the future: it is the Budget of a failing Government.

Oral Answers to Questions

Kate Green Excerpts

Thursday 22nd January 2015 Commons Chamber

[Mr McLoughlin]

When I went back to Wolverhampton station in my early days as Secretary of State, I said that it had not changed much since I used it as a small young person. I said that it was not very good then, and had not improved very much since. I am more than happy to meet my hon. Friend to discuss that problem. I would however say that there are some major station improvements in the west midlands, not least at Birmingham New Street. It is about time that such improvements moved up to Wolverhampton.

[Kate Green (Stretford and Urmston) (Lab)]

I wrote to the Secretary of State before Christmas about the Trafford Park Metrolink extension and ITV’s concerns that noise from trams on the route in front of the set of “Coronation Street” may cause difficulties with filming. While ITV and Transport for Greater Manchester argue, I am sure that he agrees with me that anything that might delay progress in getting the extension built would be very regrettable. What can he do to help to unblock the situation?

[Mr McLoughlin]

I am not aware of the hon. Lady’s letter. I will certainly seek it out and see whether I can address the problems. From memory, the tram runs at the bottom of the set of “Coronation Street”; at least, that is what we are shown.

Infrastructure Bill [Lords]

Kate Green Excerpts

Monday 8th December 2014 Commons Chamber

[Kate Green (Stretford and Urmston) (Lab)]

I shall speak briefly, because I am having some difficulties with my voice. I want to raise two or three points, the first of which relates to fracking.

Fracking is a cause for concern in my constituency in the north-west of England. Neighbouring constituencies have already experienced exploratory drilling, so local people are concerned and anxious about what might take place in their neighbourhood. I endorse some of the comments that have been made across the House, in particular by my hon. Friends the Member for Wrexham (Ian Lucas) and for Southampton, Test (Dr Whitehead). There are a number of components, which have been overlooked and are not addressed well in the Bill, that need to be right before there is a rush for shale: the need for adequate safety regulation that offers people reassurance; and the need for transparency in that safety regime. Frankly, in our experience there has been far too much denial and secrecy where exploratory drilling has taken place. That secrecy, or non-acknowledgement of activity, understandably fuels alarm and anxiety further. Transparency is therefore a very important element of the safety regime that the Government need to introduce. My hon. Friend the Member for Worsley and Eccles South (Barbara Keeley) pointed out—she has had particular experience of this in her constituency—the need for proper preparatory work before any exploratory drilling, let alone extraction, takes place. That is not just in relation to safety issues, although they are vital, but to transport links, local amenities, policing and so on.

I want say a little about missed opportunities in relation to housing. There has been too little attention to what it is that will be built. I think that all parties share an ambition to expand considerably the number of homes, but it is important that those homes respond to our changing demographic and to maturing ideas about people’s right to live independently and choose the kind of life they want for themselves. We suffer not just from a lack of homes, but from a lack of accessible homes that people can live in throughout their lives and can grow old in. If their circumstances change and they become more frail, or if they have an accident that reduces mobility, people should be able to continue to live in their own homes.

Demand for disabled facilities grants massively outstrips supply. One report suggests that demand is 10 times greater than the funds available. A lot of our current housing stock could not be adapted—indeed, my own home probably falls into that category. It is very important that, as we look to expand significantly the development of new homes, we ensure those homes are built, from the outset, to accessible lifetime standards. That has been happening in London since 2004 and has been very successful, producing good value for money, exchangeable, accessible properties that people can remain in. I would very much have liked to see that learning taken forward in the Bill in relation to infrastructure development. There is concern that we will end up with optional national housing standards that are subject to very narrow viability criteria. We need standards that are mandatory and challenging, which local authorities are cognisant of, and that are integrated holistically in the planning and development process while we deliver our ambitions for significant numbers of new homes.

On roads, some of the exact same issues apply. We need to think from the outset, but also as road networks are developed and modernised, about how they serve people and places, and make places accessible in the widest possible sense. I appreciate that the Bill deals only with strategic highways, but they feed into and are fed by local roads, so it is obviously important that they, too, meet the highest possible standards, and that they meet people’s needs too.

I hope we can use the Bill to address access issues on our local streets and roads, especially the need to ensure that people with mobility issues and other impairments can safely access our entire road transport network. Shared vehicle and pedestrian spaces can cause significant difficulties for people with certain impairments—visual impairments, for example—as, too, can some street furniture design. It is a pity we will not be able to consider those issues, unless Ministers are prepared to think strategically and holistically about the road network, which I think they need to do. No one thinks their journey on a strategic highway starts when they get on the motorway; first, they have to get off their own driveway and up to the nearest junction, and the Bill misses that connectivity, which is a shame.

I am running out of juice, Mr Deputy Speaker, but thank you for the opportunity to contribute to the debate.

Oral Answers to Questions

Kate Green Excerpts

Thursday 4th December 2014 Commons Chamber

[Kate Green (Stretford and Urmston) (Lab)]

Last month, a child was hit by a car outside Flixton junior school in my constituency. Parents are worried about our children’s safety—more so—because Trafford council plans to withdraw 31 school road crossing patrols in the borough, including 23 in my constituency. Will the Minister join me in condemning the local authority’s short-sighted decision and urge it to put our children’s safety first?

[Mr Goodwill]

Obviously, the safety of our children outside school is paramount, which is why, for example, we have made it easier for local authorities to introduce 20 mph limits. I am pleased that we have retained the use of cameras for enforcement of parking restrictions on those zigzag lines. Spending on the type of patrol the hon. Lady mentions is a matter for local authorities. I am sure they will consider their priorities in that regard.