Employment Tribunal Fees

Karl Turner Excerpts

Tuesday 1st December 2015 Westminster Hall

[Karl Turner (Kingston upon Hull East) (Lab)]

While my hon. Friend is on that point, I want to mention the fact that under the Legal Aid, Sentencing and Punishment of Offenders Act 2012, legal help was available to advise clients on whether they had a claim that was worth pursuing at a tribunal. Would it not have been better for the Government not to mess around with legal help under that Act, and to allow people the opportunity to receive that legal advice, which often acted as a safety net?

[Justin Madders]

I thank my hon. Friend the shadow Minister for his intervention. Of course he is absolutely right: that advice is an important safety net. I know from experience that the majority of people who are advised that they do not have a claim will take that advice on the chin and will not pursue the claim, so the fact that we have not been able even to maintain levels of access to advice has probably only made the situation worse.

As I was saying before the intervention, there are rules to deal with unmeritorious and vexatious claims. I want the Minister to tell us today whether he considers that those rules are effective, and if he does not, what he will do to change them.

Denying access to justice via a high fee level is arguably making no difference at all to the number of vexatious claims being lodged, because if this system was weeding out vexatious claims, the success rate would increase. The fact that it has not suggests that the fee system is a deterrent to all. Ministry of Justice statistics indicate that success rates have in fact remained broadly the same, rather than increasing. In the four quarters before fees were introduced, success rates ranged between 10% and 9%. In the four quarters after fees were introduced, success rates were broadly similar at 9%, 9%, 5% and 13%. Even the president of the employment tribunals, Mr Brian Doyle, suggested that only a very small percentage of claims can be identified as weak or unmeritorious and that we need to be careful about the way in which we bandy around the term “vexatious” when it comes to claims.

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[Karl Turner (Kingston upon Hull East) (Lab)]

It is always a pleasure to serve under your chairmanship, Mr Streeter. I congratulate my hon. Friend the Member for Ellesmere Port and Neston (Justin Madders) on securing this very important debate. He speaks with huge experience—far more than me. He was, I think, an employment solicitor from 1998. I ought to declare my interest: I am a lawyer. Prior to my election to this House, I was a barrister at Wilberforce Chambers in Hull. Since then, I have been admitted to the roll of solicitors, practising only occasionally on a completely pro bono basis. As we are discussing tribunals, including employment tribunals, I ought to declare the fact that my wife is a fee-paid judge in the social entitlement tribunal, and a legal aid lawyer. She does not practise employment law. If she did, she would not do so through public funding, because the Government took away the little public funding that there was for employment law in the Legal Aid, Sentencing and Punishment of Offenders Act 2012.

Since the introduction of employment tribunal fees in 2013, there has been a massive decline in the number of cases brought to tribunals. The number of single employment tribunal claims has fallen by 69%, and the number of discrimination cases has fallen by a massive 80%. It cannot be said that that is a result of weeding out unmeritorious claims. It is beyond what is reasonable to suggest that the Ministry of Justice could have calibrated fees perfectly to deter 50,000 or more vexatious cases every year while ensuring that all meritorious cases were heard before tribunals.

It is important to look at a couple of cases that have come to my surgery. One is the case of Steve, who is a full-time forklift truck driver in Hull, working for a builders merchant. He had worked five consecutive Saturdays but had not been paid. A simple wage claim amounted to £280, but the fee was £390—completely prohibitive. He would have been entitled to fee remission had he been advised, but as the Minister knows, there is no longer legal help for employment law. In any event, the procedure for claiming fee remission is so complex and long-winded that it would put anybody off. The suggestion that a layperson could tackle the complexities thrown at them in applying for the fee remission is just ludicrous, and the Minister probably knows that. He might not accept or want to concede that, but it happens to be absolutely right.

There are three problems. One is the possibility that fee remission is not brought to the public’s attention. I do not think that people know about it, and even if they did, it is too complex to tackle without some legal help. The fee remission scheme is an absolute minefield. I looked at it briefly today. [Interruption.]

[Mr Gary Streeter (in the Chair)]

Order. We have a fourth problem: there is a Division in the House, so the sitting is suspended. I understand that we are expecting possibly two votes, so we will suspend for 25 minutes. If it is only one vote, please come back as quickly as possible, as we will suspend for 15 minutes.

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On resuming—

[Karl Turner]

Before the short suspension for us to run along to the Division Lobby, I was explaining that there is a difficulty with the Government suggesting that the fee remission scheme is the answer to employment tribunal fees. I said that there were three problems. First, there is the possibility that the remission scheme is not being brought to public attention. As far as I understand it, most people do not know it exists. I have spoken to various law centre staff and citizens advice bureau advisers who have said that people genuinely do not know that the scheme exists and are sometimes surprised to find that it does. Secondly, the fee remission scheme is an absolute minefield. Thirdly and lastly, how can any individual without legal help know what their own legal position is and whether they might be entitled to a fee remission?

I mentioned the first case study, but another one has come to me as an MP. It is the case of Mary, who was employed as a personal assistant. She brought a sexual discrimination claim when her employer was not happy that she had become pregnant. She left the job and immediately found other employment. Even with the fee remission, she was still required to find £840. It is fair to say that she begged and borrowed to come up with that money. However, she said to me that if she had not had family members and friends who were prepared to help her out financially, she would have had a problem. She could not have gone to a loan shark, and clearly she did not want to borrow money, but she considered it and eventually borrowed from friends and members of her family. But for that, she estimated that it would have taken her three months, even on a reasonable salary, to save the money to pay for the fee. We know that the statutory bar for bringing an employment case is three months. Clearly, people are not managing to get the money together to get an application in on time.

Such examples show that since 2010 the Government have attacked the rights of workers. Under the Legal Aid, Sentencing and Punishment of Offenders Act 2012, employment cases were taken completely out of the scope of legal help; the Government have increased the time required to gain employment rights from 12 months to two years; we have seen the introduction of employment tribunal fees; and we have also seen the introduction of the Trade Union Bill, which further dramatically undermines the rights of working people. Any claim that this Government are on the side of working people is utterly disgusting, and I put that in the strongest possible terms. It is absolutely disgusting to suggest that this Government are on the side of working people.

The Government argued that the reason for introducing fees was to prevent vexatious claims, and then they argued that it was mainly to recover the cost of running the employment tribunal service from users who could afford to pay. However, the latest accounts from the Ministry of Justice show that in 2014-15 the net income from employment tribunal fees was £9 million, while the expenditure on the service was £71.4 million. That means that the increase in net income from fees covers 12.5% of the cost of running the service. That12.5% gain in revenue was achieved at the expense of a 69% overall drop in people bringing claims to employment tribunals—tens of thousands of workers deterred from seeking justice for breaches of their employment rights. The evidence must suggest that the Government’s introduction of tribunal fees is purely ideological. It is punitive and shuts thousands of workers out of accessing justice.

[Mrs Cheryl Gillan in the Chair]

I am conscious of the time, and I am keen for the Minister to reply to hon. Members who have spoken. As I said at the outset, they are probably an awful lot better informed on the subject than I am. I do not want to take up too much more time, but I have some questions that I hope the Minister will make a note of and try to answer.

What is the Minister’s assessment of the high expenditure of the employment tribunal service? If it is terribly difficult for him to come up with a full answer immediately, I am happy for him to write to me. Given that the volume of cases is down massively, will the Minister explain why there has not been a corresponding drop in running costs? We are all keen to save money—we all want to make efficiency savings wherever possible—but the evidence seems to suggest that there is no genuine saving from the completely unfair introduction of fees.

[Jo Stevens]

I just want to provide an anecdote. I was talking to an employment tribunal panel member last week. He is supposed to sit for 31 days a year, but in the past 12 months, because of the paucity of cases being brought to the tribunal, he has been able to sit for only nine. We have some expensive people sitting in employment tribunals having to string cases out because people cannot afford to bring claims.

[Karl Turner]

I said that Opposition Members have a great deal of knowledge and experience in the field, and my hon. Friend has just highlighted that. Employment judges, who are paid—I will guess at the amount—probably upwards of £140,000 a year often sit idly without any work, as a result of what the Government have done with fees.

Finally, if, as the Government have claimed, the dramatic fall in the number of cases is down purely to the removal of vexatious claims, why have we not seen an increase in the percentage of successful claims? If the necessity to introduce the fee scheme was about preventing vexatious and unmeritorious claims, surely the success of the claims that are in the tribunal system should be going through the roof, but that is clearly not happening.

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[Mr Vara]

It is important to appreciate that once the Government website publishes terms of reference, which have been there for many weeks, it is not appropriate to seek to change those terms of reference simply because one is in a debate, no matter how many times colleagues try to press me to respond in that way.

[Karl Turner]

I will give the Minister one last opportunity: is the possibility of the complete abolition of the fees in the review?

[Mr Vara]

I refer the hon. Gentleman to the answer I gave setting out the three objectives against which we are basing the review.

It is important to note that the introduction of fees was designed to encourage parties to use alternative ways of resolving their disputes. Colleagues will appreciate that such means can often be more effective, less stressful and less expensive than formal litigation. For that reason, the previous Administration introduced the new early conciliation service, under which anyone contemplating bringing a complaint to an employment tribunal must first contact ACAS, which will offer conciliation that is free of charge.

ACAS’s evaluation of the scheme during its first year shows that the early results are promising. Although participating in early conciliation is not compulsory for either party, the vast majority do so. In 75% of cases, both parties agree to participate. The scheme was used by more than 80,000 people in its first year. Recent research by ACAS shows that more than 80% of participants in early conciliation were satisfied with the service. Much has been said so far about lawyers acting for people, so it is important to note that we have a free option, without lawyers who charge fees, that will also be less stressful and in an environment that is constructive to arriving at a solution. Sadly, it is often the case that when lawyers are involved, it can be antagonistic. That is not always the case, but it can be the case when two sets of lawyers are acting.

I assure colleagues that it was always our intention to carry out a post-implementation review of the impact of fees on employment tribunals. As Members will be aware, we announced that review in June. The aim of the review is to look at how effective fees have been in meeting the original objectives, as I mentioned. Following their introduction, there has been some concern—it has been expressed today—about the impact fees have had on people’s ability to bring claims before the tribunal. Those criticisms have tended to focus on selected statistics, taken in isolation and out of context. In particular, the fall in the volume of claims issued in the employment tribunal has been pointed to as proof that people are being denied access to justice. That is too narrow a perspective when considering this rather broader issue. The fall in the number of claims is likely to be the result of a number of factors. Crucially, there is a failure to take account of the significant increase in the take-up of conciliation.