Societal Impact of AI: Government Policy

John Hayes Excerpts

Wednesday 8th July 2026 Westminster Hall

[Sir John Hayes (South Holland and The Deepings) (Con)]

I rise in support of much of what the hon. Member for Poole (Neil Duncan-Jordan) has said. He has done a service to this Chamber, and Parliament more generally, by highlighting the threats that AI will bring.

Perhaps I can set the scene by reminding Members present that it took 25 years for Parliament and successive Governments to recognise that the internet must be regulated. That is extraordinary. When I was in the IT industry back in the ’80s and ’90s, I became aware of the concept of the internet—before it was widely spoken about—and even then I knew the harm it might do.

In 2000, at the beginning of the new millennium, I was privileged to be able to speak at the Spalding Gentlemen’s Society, with which I do not imagine you are familiar, Ms McVey, but suffice to say it is a learned society of the old school—it now does admit women, you will be pleased to know. It has a lecture programme on all manner of things, and I was pleased to be invited to give the first lecture of the millennium. Then, I warned of what the internet might do. Most of the audience, by the way, disbelieved what I said. It was a very civilised meeting—it was not raucous in any way—but they could not quite come to terms with what I predicted.

What I predicted then has come to pass. What has occurred is the distortion of public discourse, the enabling of widespread fraud and the provision of the means for every imaginable form of harm, from hardcore pornography being available to children, to internet gambling addiction, suicide sites and much more. Now, the prospect of AI will make all that still more chilling. As the recognition of what is real and what is invented is increasingly blurred, it will become more and more difficult for people to navigate the inevitable vicissitudes that pervade every life.

Imagine a future where the once secure certainty of what really exists is so undermined that people can no longer believe what they are told and have no place to go to establish that certainty—the basis on which we all gauge reality and are able to live reasonably productive lives. I see wellbeing being affected by that detrimentally; unless the Government take very urgent and extremely serious action, that will happen far more quickly than anyone here envisages.

[Iqbal Mohamed]

Does the right hon. Gentleman agree that one of the primary obligations of any Government is to keep their citizens and the people living in their country safe from all avoidable harms? AI is a major potential cause of harm, and it is avoidable. Does he agree that the Government cannot wait 25 years to catch up?

[Sir John Hayes]

I absolutely agree. That is why I began by describing what has occurred over the last quarter of a century and the misunderstanding—a pervasive one that affected all political parties and Governments of all kinds—that a dangerous fascination with novelty was more important than the certainty that I have just outlined.

The hon. Member for Poole is right to issue a clarion call for action. Let me go into a little more detail. He is right, for example, that we have allowed a handful of multinational corporates, which have displayed a carelessness to the effects of what they do, to wield immense power—more power than national Governments. It is increasingly difficult for Governments to pull levers that affect these people, because they exist beyond the purview of this House or of any Government Minister. They have shown by their example that carelessness, and only when they have been prevented from doing harm have they ceased to do so.

I am delighted that the Government are now taking steps to prevent children from accessing social media and mobile telephones; I would like to go much further, actually, and I hope the Government will. I called for the ban on phones in schools, along with many other Members of this House, a long time ago. But AI makes all that more serious, because the AI available through that technology, which has the ability to distort the very nature of reality, will be immensely difficult to control. And yet we must try to do so. Legislation is not always the only means of doing that but, as the hon. Gentleman set out, it certainly must play a part.

Umberto Eco described the internet as the “empire of imbeciles”. Over time, it has become impossible to distinguish experts from idiots, and every bar-room bigot now has an audience of millions. Most people had a sense of proportion; my parents were working-class people who left school at 14, but they had a very good sense of what really mattered. Now we have elevated trivia to an extraordinary degree and, as a result, that sense of proportion, which was once taken as read, can no longer be guaranteed.

[Perran Moon (Camborne and Redruth) (Lab)]

On the point about proportionality, a lot of concerns about AI have rightly been raised in the debate, but let me sound a more positive note about public services. In my constituency, North Kerrier integrated neighbourhood team, which covers one of the most deprived regions in the UK, is using Brave AI to identify frailer and more vulnerable patients earlier and thereby prevent avoidable hospital admissions. Given the opportunities of AI, and the risks the right hon. Gentleman is talking about in great detail, does he agree, particularly in relation to healthcare, that the right approach is proportionate regulation, so that we do not stifle innovation, but maintain public trust and safety?

[Sir John Hayes]

I know from my dealings with the hon. Gentleman that he is a good and effective Member of Parliament who takes a very responsible view of these things, but we must not let the virtues that he describes blind us to the vices. That is what happened with the internet. When I made that speech back in 2000, when people said, “But I can reunite with my family in Australia.” I replied, “Well, if they really wanted to unite with you, they wouldn’t have gone to Australia in the first place.” I remember Friends Reunited—as though we want to get in touch with people we were at primary school with. They look so different; that is frightening in itself. Why would we want to revisit our ancient history?

But that is all an aside. I think the hon. Gentleman is right, and of course it is true that there will be the advantages that he describes, particularly in the research field. My fear is that they will obscure, in the eyes of those who have the power to make a difference, the points that the hon. Member for Poole made. I hope that does not apply to this Minister, who I am sure is far more clear-sighted than that suggests.

Parliament and the Government need to act quickly and decisively to deal with the points that the hon. Member for Poole made and that I have attempted, imperfectly, to amplify. It is critically important to understand that although innovation may matter, ethics matter more; that science and technology are morally neutral and have no implicit ethic; and that what really counts is not what is new, but what is true.

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[Anneliese Dodds]

The hon. Member raises a really important point, and it is part of a broader picture. My understanding is that something like only half of all schools have an appropriate AI policy. Simply saying to students, “Don’t use AI”, having an unorganised approach to it, or just taking a company’s word for it without a broader set of guidance and frameworks for deployment is not supporting our children and young people. Saying, “Just don’t use AI”, when we know children and young people are using it, is not fair to them, and will do a disservice to our economy in the future.

Our children and young people need to understand how AI works, as well as the risks of cognitive offloading and the negative impacts on social interaction from inappropriate use. I also want to see us encouraging international discussion in the OECD and the United Nations about taxation—taxation of permanent establishment, capital gains and the cost of human labour compared with tokens. That does not need to have an immediate impact; we could set a threshold of employment impact to trigger a token tax, for example. However, we cannot run away from this debate, especially given how much services dominate our economy.

Secondly, we have to engage with concerns about the safety of frontier models. As I said many months ago alongside the Centre for Countering Digital Hate, just regulating applications after harm has been done is unacceptable. Grok should not have been able to produce 3 million non-consensual nudified images in the first place. New York, California, Illinois and the EU have moved towards approaches requiring mandatory assessment of frontier models, and we should too. We should place the AI Security Institute on a statutory footing as a first step, and we should use our presidency of the G20 next year to reinvigorate global attempts at co-ordination, which started with the Bletchley conference but have effectively stalled since. We can work with EU countries to do that as well as with nations from India to Brazil.

Thirdly, and finally, although AI can release huge productivity gains, we have to recognise that unscrupulous and inappropriate use is already imposing huge costs too.

[Sir John Hayes]

I am interested in the right hon. Lady’s comment on productivity, because it is one of the prevailing macroeconomic challenges facing this Government and previous Governments, as the stalling of productivity has been a problem across western economies for a while. It is true that AI might help, but it could also harm. Equipping people with skills is critical to building productivity, and dependence on AI may actually undermine people’s confidence and their skills over time.

[Anneliese Dodds]

I absolutely agree. That phenomenon of so-called cognitive offloading and the lack of scaffolding in skills is a genuine concern. Equally, we see how rapidly and accurately AI can assess tumour scans, for example, working with human beings to deliver the highest possible quality of healthcare. I agree with my hon. Friend the Member for Camborne and Redruth (Perran Moon) about the potential there. We need to have a sensible approach to this issue.

I also want to mention some additional harms. We are now seeing ubiquitous slop on the internet, AI-enabled fraud and cyber-attacks, and the impact of AI summaries on local media use as well, so I want to see the CMA using its powers for competition-focused action on strategic market status services. I want the Government to adopt a maximalist approach to the “Watch this Space” White Paper, and I want us to stop treating bots as separate, because AI is increasingly going to be integral to our interface with the internet, as well as to so much else, so we need to adopt a safety-by-design approach to online regulation, and that needs to recognise the increasing ubiquity of AI.

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[Damian Hinds]

I agree with the hon. Gentleman; this is, of course, not a left versus right argument. For example, the antitrust regime in the United States exists precisely to prevent the concentration of power. Indeed, all the companies in the list we heard earlier were American. We did not mention ByteDance or Huawei, which we could easily have done. As the right hon. Member for Oxford East said, sovereign capability is obviously important, too.

On labour markets, there is also a risk—actually, the hon. Member for Poole did not do this, but I thought that he was going to keep saying, “Universal basic income, universal basic income.” He did not, but a lot of people do. Universal basic income is a policy prescription that those people calling for it tended to believe in years earlier, before they had even heard of AI, and now it fits this scenario. I do not know what the outcomes and therefore the mitigations of AI will need to be, but we must keep an open mind.

[Sir John Hayes]

Will my right hon. Friend give way?

[Damian Hinds]

I had better press on, because we have a number of colleagues to get through.

Regarding generative AI and its effect on information integrity, which my right hon. Friend the Member for South Holland and The Deepings referred to earlier, we should bear in mind that so far the massive growth in fraud, misinformation and disinformation has all been done with cheapfakes. People talk about deepfakes, but it is done with rubbish, which can still take in large numbers of people. Just imagine what happens when such fakes become convincing. For example, there is the email that says, “I am stranded in Bermuda”, or whatever it is, “and I need you to send me £100 overnight.” Imagine when that scam actually involves a video of someone’s child saying it to them.

However, we soon realise that those things seem relatively benign when people start talking about agentic AI and super-intelligence, whereby machines take control of a situation, which some people have described as being ultimately an existential threat to humanity.

I do not know what all the answers are, but I think that as politicians—as the House of Commons—we need to ensure that our organisational architecture is equipped to consider all these questions as they evolve. However, I do not think that our Select Committee structure today is equipped in that way. For example, I do not think that having a Science, Intelligence and Technology Committee, which obviously covers technology, is a suitable way to address all these matters, and I also do not think that it is appropriate to expect every other Select Committee to develop such expertise themselves. Somehow, we need to meld the two structures. We must have some form of super-Select Committee—a support team, or something like that—to work with all the other teams or Committees across the piece.

I will finish by mentioning two specific things that we can do right now, because there is a ticking bomb with AI, specifically regarding children. In education now, if someone asks the typical year 9 pupil, “How many of your friends use AI to help them do their homework?”, that child would just laugh and say, “All of them.” The idea that we have some sort of issue where we have to encourage children to use AI is just nonsense. It is also crazy to suppose that we can just say to them, “Don’t do it,” and they will comply. Every child in the country learns computing in primary school. We need to make sure that the curriculum evolves so that children get to understand how the thing works, how it generates its content, why it might hallucinate, why it tries to flatter the questioner and why we cannot fully rely on it.

There is a real danger. Cognitive offloading is a fancy term, but it basically means relying on a machine to do the work for us. One way we can mitigate that effect with schoolchildren is ensure that when they do their exams at the end of the year, they do them with a piece of paper and a pen in exam conditions. I am afraid there is a move across exam boards to make more exams digital. Of course, they will say that the computers are not attached to the internet and children cannot do this, that and the other, but pen and paper is the safest thing. Of course, there should be exceptions for children with a special educational need or disability that means they need to use a keyboard, and exceptions for computer science, but in general, children at school doing their public exams should do them on pen and paper. That will make sure it happens lower down the school as well. It will also ensure that children continue to write. This sounds like a stupid thing to say, but people already ask, “Why is my child learning to write with a pen, because by the time they grow up nobody will be doing that?”

Finally, we are about to make the same mistake with chatbots as we did with social media. I am talking about anthropomorphism, where a computer program develops a personality of its own and develops relationships with people. I welcome the development of an age-appropriate design code for chatbots, but it is not enough. The regulatory regime we have in this country, with Ofcom and the Information Commissioner’s Office, relies on there being evidence of harm. The evidence will not come before the harm. We need to change that system and adopt a precautionary principle when it comes to protecting children.

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[Sir John Hayes]

I hear what the Minister says, but there are no specific laws governing the standards of AI, there is no dedicated regulator to deal with AI development, and there are no sanctions on companies that knowingly use AI for malevolent purposes. Those things are all needed now.

[Mr Frith]

The Government’s principle is to regulate at the time of deployment or at use. I understand the right hon. Gentleman’s argument, but it is important that we strike the right balance between innovation and regulation. Of course, as I will come on to discuss in more detail, where there have been examples of harm we must call that out and call in those who caused them.

The Government have already committed to ambitious plans to transform services. For a radiologist, that means access to the best tools for detecting cancer—tools that can save lives and cut waiting lists in our NHS. The public sector is where it is perhaps most crucial that the Government ensure that we embed frameworks, standards and guidance to ensure that AI is deployed in a way that is fair, transparent and accountable. We are doing so with the data and AI ethics framework, the AI playbook, and transparency standards that ensure the public can understand how systems are used.

We are also supporting UK firms that provide third-party AI-assurance ecosystems, demonstrating that AI systems are safe and reliable as well as creating new jobs. That is critical not just for risk management but for building businesses, building confidence in those deploying AI, and building trust in the systems we use. To the points that were made about the job market, AI has the potential to enhance job roles and the performance of each of us at work, but it is necessary and reasonable, as my hon. Friend the Member for Poole pointed out, to distinguish the jobs that are most at risk—those least likely to be enhanced and most likely to be replaced. That is a very reasonable proposition. We recognise that one of the primary areas where people will interact with AI is in the labour market.

To zone in on labour markets, and the issue of young people and entry-level jobs, an estimated 12.8% of all people aged 16 to 24 in the UK are not in education, employment or training. That goes well beyond data-entry or access-level jobs, or a potential shift of culture in relation to entry-level jobs. To date, there is little conclusive evidence that AI is reducing employment. However, the International Monetary Fund estimates that around 70% of UK workers are in exposed occupations. Around half of those exposed workers are in high complementary roles, where AI will enhance rather than replace their work.

The Government are committed to supporting the worker experience through the AI transition, and have a proud record of advancing workers’ rights. To that end, earlier this year the Government established the AI and the future of work unit, bringing together expertise from across Departments and industry to monitor how AI is affecting jobs, wages and opportunity in real time. We are putting in place the institutions, data and cross-Government co-ordination needed to ensure that AI transforms the labour market, that workers are supported and that opportunities are widely shared across society.

We are also investing in people, because the opportunities of AI will be realised only if the workforce are equipped to harness them. That is why we have launched one of the most ambitious skills programmes anywhere in the world. Our AI skills boost programme is already delivering results. In an answer given to the House last week, I referred to the early careers funding and work on curriculum reforms to come, such as an AI-inclusive GCSE in computing.

This is about ensuring that workers at every stage of their career, and whether in small businesses, large firms or public services, have the tools that they need to thrive in an AI-enabled economy. AI will have—is having—seismic impacts on our working lives and productivity, and we must embrace the democracy this gives us. We must democratise access to AI to ensure that communities across the country reap the benefits. Central to that effort is ensuring that support is delivered to the graduates and young people entering the world of work for the first time. Much has been made of the rising level of NEETs. Programmes such as TechLocal are creating new jobs, traineeships and professional training, while scholarships and fellowships are supporting the next generation of researchers and innovators.

Nobody is waiting 25 years to tackle the threats, however. AI harms are very real, and we do not sit idly by when it comes to tackling them. We are not standing still. The AI Security Institute is conducting world-leading research to understand the capabilities and impacts of advanced AI. In response to the generation of vile and degrading non-consensual sexual deepfakes on Grok earlier this year, the Prime Minister himself, and the Government, stood up to Grok and X and won that fight. We have criminalised the creation of non-consensual sexual deepfakes and legislated to require platforms to remove them. Separately, we have banned nudification apps and criminalised AI tools designed to create sexual abuse material, as well as learning the importance of sovereignty when considering the recent switching off of the latest Anthropic AI tool.

I was asked a specific question about the social media ban. I was a proud early adopter of the policy and I am pleased to say that it remains the Government’s intention to update the House before recess.

The UK is proactively responding to the AI revolution—we are shaping it. AI has extraordinary potential to improve healthcare, accelerate scientific discovery, personalise education, strengthen public services and drive economic growth. We will harness the opportunities across every region and community to shape UK society for the better for all.