Bank Closures and Banking Hubs

Esther McVey Excerpts

Thursday 5th June 2025 Commons Chamber

[Esther McVey (Tatton) (Con)]

I thank the hon. Member for Blyth and Ashington (Ian Lavery) for his persistence, for securing this debate and for the work he has done and is doing to get banks back on the high street. Perhaps we should be grateful to the bankers, because, by their actions, they are the only group of people less popular than politicians. Unfortunately, in their endeavour to become the most unpopular people in the country, they are doing huge damage to our local communities. To put that in context, since 2010 more than 10,000 banks have closed across the country, and there are now only 3,000 bank branches left open in this country. In fact, we have more chance of finding a Labour voter on a farm than we have of seeing a bank in a rural community.

The hon. Member for Blyth and Ashington rightly pointed out that the loss of banking facilities has left vulnerable groups, such as the elderly and the disabled, particularly affected and financially excluded. So too are residents in rural areas, where internet access is poor and unreliable. People struggle to get on to the internet to do transactions or for any customer assistance, yet banks continue to withdraw physical services from their customers. When we walk down most high streets, we see that banks have become cafés, bars and pubs.

I will focus my attention on Tatton and my local high streets, because the scale of the closures there is stark. In Knutsford, we have lost Santander, Barclays, NatWest, Lloyds and HSBC since 2018, and only Nationwide building society remains. Knutsford is a prosperous town with more than 1,000 businesses operating locally; there is high demand for banking services, yet they have closed their doors. In Wilmslow, the Royal Bank of Scotland and TSB have closed, with only Halifax and NatWest remaining, which are also going to close. That means that only Santander and Nationwide will remain. In Alderley Edge and Handforth, there are no branches at all, forcing residents to travel long distances.

[Dr Neil Hudson (Epping Forest) (Con)]

Like the constituencies of Members across the House, Epping Forest has seen a series of bank closures over the years. Tragically, Lloyds bank has said that later this year it will close its branch in Debden in my constituency. Like the banks in my right hon. Friend’s community, that branch is a lifeline; many people rely on it for face-to-face banking and will struggle to get to other branches. Does she agree that banks such as Lloyds need to rethink and stop those closures, and that the Government and Link need to step in and support high street banking?

[Esther McVey]

I agree—the lack of banks is a disgrace. Where do people go for their banking needs? The reality is that the banks that are closing have entered into an agreement with businesses and individuals; when they opened their bank account, they opened it with the bank on the high street. The business was there because it expected a certain amount of customer service—that is why they went there in the first place. Face-to-face banking offers confidence, security and efficiency, especially for businesses handing over cash and making significant financial decisions. Without those services, it just will not work.

In 2022, the Federation of Small Businesses found that four in 10 small businesses still relied on cash as a primary payment, and six in 10 needed to make regular cash deposits. I regularly hear from businesses in Tatton that they simply cannot deposit cash or access the basic services needed. Why? Well, that is because 64% of bank branches have closed in the last decade and 65% of cashpoints have gone. That is reducing the ability of businesses to deposit cash in the local area. The shift to online poses risks from technical failures and cyber-attacks. We have heard that through this monopoly and lack of access, there is a squeeze, and commission is being charged for the transactions of these businesses.

Our high streets are at the heart of our communities, but without access to banking services, our high streets, which are already under pressure, have become even harder places to trade, grow and thrive. If we are serious about supporting small businesses and seeing investment on our local high streets and in our town centres, we must stop the decline in banking infrastructure.

Some may argue that closures would be reasonable if banks were losing money and needed to take cost-cutting measures, but that is simply not the case. Banks are not struggling institutions. Last year, HSBC reported nearly $25 billion in post-tax profits. Barclays made $6.4 billion. Lloyds made $4.5 billion. NatWest made $4.8 billion. Those are all eye-watering profits—

[Madam Deputy Speaker (Ms Nusrat Ghani)]

Order.