Disabled Bus Passes

Ellie Chowns Excerpts

Thursday 10th July 2025 Commons Chamber

[Tom Gordon]

I thank my hon. Friend for her intervention; she speaks extensively about an area in which I know she is a champion. I completely agree with her. If we are giving people disabled bus passes, we are doing that for a reason, and those reasons often do not apply only from 9.30 am onwards.

That brings me to the next part of my speech. From 11 pm to 9.30 am on weekdays, the English national concessionary travel scheme entitlement becomes a postcode lottery and is dependent on whether a local authority or transport authority chooses to extend the benefit and, crucially, whether it can afford to do so, from some already stretched local budgets. Disability Action Yorkshire, a charity based in my constituency and one whose work extends across the wider region, brought this issue to my attention earlier this year, and indeed last year at a local panel event, where local people pointed out the barriers they faced to participating in our society. Service users rightly point out the absurd contradiction in providing a travel path for disabled individuals that is designed to improve accessibility, only to then restrict its use to peak hours.

The absurdity lies in the obvious truth that disabilities do not appear only at peak times. There are approximately 870,000 disabled bus pass holders in England, representing about 10% of all concessionary travel users. The Department for Transport has on several occasions pointed to the fact that 77% of local authorities offer some form of free travel before 9.30, suggesting that the issue is relative minor, but framing it in that way obscures the reality on the ground. In many areas, including my constituency, free travel is still not permitted until after 9 am, making travel to work, education or early medical appointments financially and logistically difficult for disabled people.

In fact, research shows that 35% of transport authorities offer unrestricted, 24/7 access for disabled passengers. The result is a postcode lottery, and the majority of disabled people remain constrained by an arbitrary time restriction that does not reflect the demands of their daily lives. Let us be clear: the time restriction may be more relevant for older pass holders, who make up 90% of concessionary users and are in general less likely to be commuting to work or education. But that simply does not apply to many disabled people, with disabled bus pass holders typically being of working age.

We live in a country where disabled people continue to face unnecessary and unacceptable barriers, whether physical, financial or social. We must be honest that we are simply not doing enough to break down those barriers. Removing the weekday time restriction on disabled bus passes would be a straightforward, immediate and meaningful step in the right direction.

Ending the restrictions would do more than improving access to transport. It would promote greater independence for disabled people. It would support health and wellbeing by reducing social isolation and making it easier to attend early morning medical appointments, which are often difficult or costly to reach under the current rules. It would also contribute to environmental goals by encouraging greater use of public transport over less sustainable alternatives. Most importantly, by allowing disabled people to travel freely, we enable fuller participation in community life, whether that is volunteering, social engagements, work or education. In doing so, we would take a meaningful step toward greater social inclusion and a more equal society for disabled people.

[Ellie Chowns (North Herefordshire) (Green)]

I thank my hon. Friend for securing this debate on such an important topic; he is making an excellent speech. Does he agree that this is of particular importance in rural areas because bus services are sparse and travel distances are long? I have been approached by campaigners from Mencap Herefordshire who have ran an amazing campaign on this topic. Does he agree that the postcode lottery between different authorities means that there is a great unfairness for disabled people and that the best way to deal with this is through national, not local, change?

[Tom Gordon]

I completely agree with my hon. Friend’s sentiment. My constituency is in north Yorkshire—a vast rural area where we have exactly the same challenges that she describes in her own patch.

The impact of this restrictive rule is particularly clear when we listen to young disabled people themselves. In a recent conversation with Whizz Kidz, a charity that supports young people with disabilities, it highlighted the specific harm this restriction causes for young wheelchair users. The charity recently conducted a survey asking whether free 24/7 bus travel would make a difference. Unsurprisingly, the overwhelming response was yes. Young people said that all-day access to free bus travel would significantly boost their independence, help them build social connections and develop crucial life skills. As one individual put it:

“We’re normal young people who therefore can’t afford taxis, can’t fit in Ubers but still have social needs. If you want us to be able to integrate and contribute economically, we need the opportunity to build social capital and skills.”

While bus travel is by no means perfect, it remains the most consistent and accessible option for many disabled people. It does not require pre-booking and offers regular services and allows for greater independence. In contrast, other modes of transport are much less accessible. One constituent shared how they have missed trains because pre-booked assistance failed to show up, been unable to use underground or metro systems, which was cited as a common issue, and struggled to find accessible taxis, especially outside major towns and in rural areas. That experience is not an exception; it is a reflection of the systemic gaps in our transport networks, which fail to accommodate disabled passengers reliably and fairly.

The Royal National Institute of Blind People has highlighted that for those with sight loss, bus travel is often the only accessible option. Pavement parking, dangerous e-scooter driving and inaccessible crossings all make transport on foot far too difficult. Some 95% of respondents to its recent research said that they use buses at least monthly. It is therefore clear that if we are to restrict concessionary access to buses, we must first ensure that alternative modes of transport are truly accessible and affordable—something that, as my constituent’s experience makes clear, is far from being the case today.

At a time when disabled people face extra burdens and cuts from every angle, we must find ways to support our disabled community. The current cost of living crisis has had a disproportionate impact on disabled people. They are more likely to face fuel poverty, skip meals and struggle with rising costs across the board.

Disabled households are also more likely to be among the poorest in society, with around a third of adults in the lowest-income households living with a disability. Scope recently published its “Disability Price Tag” report, which demonstrates that disabled households need on average an additional £1,095 a month to have the same standard of living as a non-disabled household. These are not luxuries, but necessities for daily life. Whether medical equipment, higher energy bills or accessible transport, they are unavoidable costs.

One of the crucial benefits of removing the 9.30 am restriction would be to significantly improve access to employment, education and training, much of which begins before 9 am.

--- Later in debate ---

[Simon Lightwood]

I thank the right hon. Member for his extensive intervention. Every single local transport authority in the country has the ability to go above and beyond the ENCTS. In fact, every single local transport authority under this Government has received funding to support buses. Unlike the previous Government, who offered a “Hunger Games”-style competition, we have done it by a fair formula.

The Department conducted a review of the ENCTS, in which many of the important issues discussed today concerning scheme eligibility and travel times were considered. I will not prejudge the outcome of the review, but I want to reassure Members that accessibility and affordability remain central in our commitment to improve bus services for those who rely on them most.

As we are all aware, we face a particularly difficult fiscal climate and fiscal inheritance. The ENCTS is vital in supporting local bus travel, assisting with access to essential local services and helping those who use it to stay active and avoid isolation, and we must ensure that it remains financially sustainable. The ENCTS costs around £700 million annually, and any changes to the statutory obligations would therefore need to be carefully considered in terms of the impact on financial sustainability.

More widely, this Government are committed to improving bus services across the country. The Bus Services (No. 2) Bill, which we introduced in December, puts the power over local bus services back in the hands of local leaders right across England and is intended to ensure bus services reflect the needs of the communities that rely on them.

[Ellie Chowns]

It makes sense for bus services to reflect local needs, but whether someone has a disability and needs to use a bus is not a locally determined thing. There should be fair access to these services wherever someone lives in the country. Currently we have a postcode lottery regarding the ability to use bus passes 24 hours a day. The point of the debate is to ask that it is organised nationally, so that there is fair access and every disabled person’s bus pass can be used at any time of day, and there are not some parts of the country where it works and others where it does not.

[Simon Lightwood]

I recognise what the hon. Member is saying, and I will go on to outline some of the other areas where the Government are helping. Improving accessibility is central to our mission. The Bill will help us to deliver safer, more reliable and more accessible networks. It includes specific measures to make bus travel more accessible and inclusive, including through more consistent approaches to the inclusive design of bus stations and stops. The Bill will also require local authorities to produce a bus network accessibility plan, assessing the existing accessibility of bus networks in their areas, and identifying actions that they will take to improve them further.

The voice of disabled people will be at the heart of these reforms. We will develop bus stop guidance collaboratively with organisations that represent disabled people, and local authorities will be required to consult disabled people and organisations representing them when making significant changes to their bus networks. In addition, the Government have committed to publishing an integrated national transport strategy this year, which will set the long-term vision for transport in England. A key part of the strategy will be to create the conditions for a transport system that works together to deliver for its users and that makes it easy for people to get around. Everyone should be able to access real-time information, and simplified, integrated ticketing, and we have been exploring those themes as part of our policy development.

--- Later in debate ---

[Simon Lightwood]

I reiterate that every single local transport authority in the country has the ability to go above and beyond—

[Ellie Chowns]

On that point, will the Minister give way?

[Simon Lightwood]

I will not give way again to the hon. Lady. Every single local transport authority in the country has the ability to go above and beyond the ENCTS statutory obligations. Every single local transport authority has been given money to improve bus services, and that can be used to top-up the statutory provisions. I reiterate that the Department has conducted a review of the ENCTS, and many of the issues raised today are included in that review. I will not prejudge the outcome, but I say to hon. Members once again that accessibility is central to it.

Bus Services (No. 2) Bill [Lords]

Ellie Chowns Excerpts

2nd reading
Monday 2nd June 2025 Commons Chamber

[Wendy Morton]

rose—

[Ellie Chowns (North Herefordshire) (Green)]

rose—

[Heidi Alexander]

I am not going to give way again to the right hon. Member for Aldridge-Brownhills (Wendy Morton). I will give way to the hon. Member for North Herefordshire.

[Ellie Chowns]

Does the Secretary of State recognise that rural constituencies such as mine have particular needs, and that the funding needs to reflect the extra costs associated with rurality, as well as the demographic demands? Young people, older people and people on low incomes rely on buses more than others. Will those factors be taken into account in the funding mechanisms for bus services?

[Heidi Alexander]

I can reassure the hon. Lady that we have taken those issues into account in our allocation of this year’s funding.

Let me now explain our approach. Funding, even record funding, without reform means throwing good money after bad, and that brings me to the Bill. Our reforms are not ideological. Regardless of what some may say, this is not about public ownership versus private enterprise. It is about enabling more people to use buses, about ensuring that those services are safer, more reliable and more accessible, and about harnessing the best of devolution.

Oral Answers to Questions

Ellie Chowns Excerpts

Thursday 27th March 2025 Commons Chamber

[Simon Lightwood]

That is a devolved matter, but I appreciate that TFL also subsidises many routes outside that boundary. I am happy to pick up that matter with the hon. Gentleman outside the Chamber.

[Ellie Chowns (North Herefordshire) (Green)]

In my constituency, bus services are a lifeline for residents of all ages, young and old. I was shocked to hear at a recent meeting at Hereford sixth-form college that 21 students this year have had to stop their studies because of problems with the reliability and cost of public transport. Our older residents get free bus travel, but our young people do not. Does the Minister agree that it is essential that every young person is enabled to access education, employment and training? Will he meet me to discuss how the Department for Transport can work with the Department for Education to ensure that all young people can access those opportunities?

[Simon Lightwood]

I thank the hon. Lady for her question. The English national concessionary travel scheme provides off-peak bus travel to those who are eligible, including those with disabilities and those of state pension age—currently 66. However, local authorities have the power to go above and beyond their statutory obligations. Areas including the hon. Lady’s area will receive bus service improvement plans funding, which can be used for exactly that, but I am of course more than happy to meet her to discuss this further.

North Sea Vessel Collision

Ellie Chowns Excerpts

Tuesday 11th March 2025 Commons Chamber

[Mike Kane]

We are a proud maritime nation, and we have the maritime skills to transport all sorts of hazardous substances, if need be, to our island nation. We have the skills, the people, the ports, and the shipping lines to do that. I ask the right hon. Member not to speculate on what was on the Solong, because that has not been established. There have been multiple press reports, and once I know for sure, I will inform the House appropriately. I remind the whole House that the United Kingdom is a world leader in maritime insurance. This is what we do. We trade, bringing goods and services across the world, and we insure those goods and services. We should all be proud of both our maritime sector and the insurance sector.

[Ellie Chowns (North Herefordshire) (Green)]

I too pay tribute to everyone involved in the emergency response. Does the Minister share my deep concern that more than 24 hours after this collision, we still do not know what the cargo was on the MV Solong? Surely the insurance industry ought to know that, at the very least.

On the pollution, I understand that this incident may have taken place in or close to two marine protected areas. Are those areas affected? What is the plan for cleaning them up? The Minister mentioned that pollution measures are in waiting, but have not been implemented, because the priority is reducing the fire, but I understand that the Stena Immaculate—the one with hundreds of thousands of tonnes of fuel oil—is no longer burning. What measures are being taken to tackle the pollution now? Speed is of the essence.

[Mike Kane]

I think the incident started at about 10 minutes to 10 yesterday, so we are only about 27 hours in. Within minutes, assets were stood up and the crews were brought safely home, except for one member of the Solong. We have assets in place to measure the pollution now, and those assets are being deployed where that is safe, but the priority remains getting the fire out on the Solong.

Oral Answers to Questions

Ellie Chowns Excerpts

Thursday 21st November 2024 Commons Chamber

[Mike Kane]

Services from participating operators that serve schools are open to members of the public and run all year round and will be eligible for inclusion in the scheme. The current fare cap does not allow for the inclusion of closed school services at the moment—that is for logistic reasons, I understand.

[Ellie Chowns (North Herefordshire) (Green)]

In the statement on bus services on Monday, I asked the Secretary of State about extending concessionary travel to children and young people. Her response was to suggest that MPs should talk to our individual local authorities about this, but that is not the approach that we take to concessionary travel for pensioners. I have just been contacted by somebody aged over 16 who cannot afford to go to college because it would cost £1,500 a year, and her family just cannot afford that. Is it not the case that concessionary bus travel for children and young people should be extended on a national basis, rather than having this postcode lottery?

[Mike Kane]

As a former schoolteacher, I know how important getting children to education is, and those bus services provide vital lines. That is why we have put £1 billion into our bus services network. I suggest that local services, such as mine in the Bee Network in Greater Manchester, have used their resource to improve access to education for young people.

Bus Funding

Ellie Chowns Excerpts

Monday 18th November 2024 Commons Chamber

[Louise Haigh]

May I begin by saying what an absolute joy it is to thank my hon. Friend the Labour MP for Welwyn Hatfield? He is absolutely right; I can confirm that the better buses Bill will extend powers to every local authority that wants to avail itself of franchising. Because we are well aware that not every transport authority in the country is in either London or Greater Manchester, the Department stands ready to work with those in more rural areas and with different types of transport authority, and to look at different models to give them the flexibility that will enable them to build a network that works for their communities.

[Ellie Chowns (North Herefordshire) (Green)]

I welcome the statement, and I particularly welcome the change in funding mechanisms—the move away from hoop-jumping, jam-jar funding to something that takes proper account of local needs; I hope very much that it will take proper account of rurality. However, I want to ask about another issue. Pensioners get free bus travel but children do not. In my rural constituency, the cost to people who do not fit the very narrow definition of those eligible for free bus travel is £1,000 a year. Is it not time to extend concessionary bus travel to children?

[Louise Haigh]

The hon. Lady is right, and that is one of the reasons why, throughout next year, we will be looking at the bus fare cap and considering whether we can extend a concession of some kind to young people. The point of the BSIP funding is that it can be used to deliver concessionary schemes as well. The hon. Lady should encourage her local authority to think about whether some of the revenue funding that has been allocated can be delivered for younger people.

Rural Bus Services

Ellie Chowns Excerpts

Wednesday 11th September 2024 Westminster Hall

[Simon Lightwood]

I will certainly explore that with the hon. Member. Obviously it is a decision for the commercial operator whether to continue that service, but I am happy to explore that with him outside today’s debate. I will crack on now, because I have limited time.

For too long bus users have been subjected to a postcode lottery when it comes to the quality of their services. That is not just an inconvenience but a barrier to opportunity and growth. Our plan aims to end that disparity and ensure that everyone, regardless of where they live, has access to dependable public transport.

[Ellie Chowns (North Herefordshire) (Green)]

Will the Minister give way?

[Simon Lightwood]

Very briefly.

[Ellie Chowns]

The inequality in funding between rural and urban bus services that the hon. Member for Glastonbury and Somerton (Sarah Dyke) highlighted is of enormous concern to my constituents in North Herefordshire. Rural bus services need more support per head than urban ones; they are less commercially viable. Will the Minister commit to reversing that inequality?

[Simon Lightwood]

I thank the hon. Member for her intervention. We are committed to simplifying the plethora of different funding pots that are available for buses. We hope to deliver more long-term funding for local authorities and devolve to them the power to decide where the money is spent.

The Government have set out an ambitious action plan to deliver better buses, grow passenger numbers and drive opportunity to underserved regions. A core part of that plan was announced in the King’s Speech: the passing of a buses Bill. We are introducing the Bill in this Session because we want to see change as quickly as possible. On Monday, we announced a package of franchising measures to support local leaders to deliver better services for passengers in advance of the buses Bill. The first measure is the publication of a consultation document, which will gather views on proposed updates to the bus franchising guidance. The second measure was the laying of a statutory instrument that will open up bus franchising to all local transport authorities and reduce barriers. Later in the Session, we will introduce the Bill, which will be designed to put power back in the hands of local leaders right across England and ensure that networks meet the needs of people who rely on them, including in rural communities.

--- Later in debate ---

[Simon Lightwood]

As I said, it is important that local leaders get to decide—that they take back control of bus services, use the funding that is devolved to them and make informed decisions in their local areas.

We want to learn from the experiences and build on the successes, and I look forward to announcing more information on the buses Bill and the Government’s plans for bus funding in due course.

[Ellie Chowns]

rose—

[Dame Siobhain McDonagh (in the Chair)]

Order. The hon. Member needs to sit down. This issue is clearly of much concern in many constituencies across the country. It could be appropriate for a group of Members to get together and submit an application for a 60 or 90-minute debate in Westminster Hall, which would give Members the opportunity to make their cases and the Minister enough time to respond to their concerns. I am not formally requiring that of anybody, but I suggest that it might be a useful mechanism.

Question put and agreed to.