(11 years ago)
Commons ChamberI am always very happy to meet my right hon. Friend and London colleagues from both sides of the House. Indeed, I met the Deputy Mayor for Policing and Crime to discuss the subject yesterday, so I am well aware of the situation. I repeat that there will be more money for London than there is under the current arrangements.
Nevertheless, my right hon. Friend will be aware that victims of crime in North Yorkshire will receive £166 per head, but that victims of crime in London will receive only £24 per head. The fact is that £3 million extra is required to change that anomaly. Will he agree to an uplift for the capital, rather than victimising the victims?
I reject the thought that victims are being victimised. I can only repeat that, in London, as in the rest of the country, victims of crime will have more spent on the services available to them under our new system than under the current one. I would have hoped that London Members welcomed that increase.
I wish the right hon. Gentleman well with his campaign, but I know that the right hon. Member for Tottenham (Mr Lammy) is the frontrunner at the moment, so he has a bit of catching up to do.
Only in the world of Labour party mathematics and economics could an increased budget be described as a cut.
T3. The modern scourge of human trafficking is still with us. What action is my right hon. Friend taking to bring perpetrators to justice and to compensate the victims?[Official Report, 20 November 2013, Vol. 570, c. 6MC.]
My hon. Friend will know that the Home Secretary will shortly be publishing a modern slavery Bill that will deal with many of the issues that he rightly raises. Since July 2011, every trafficking victim has received Government funding, via the Salvation Army. The figures last year were about £3 million, with about 928 victims having received this vital support over the past year.
(11 years, 2 months ago)
Commons ChamberI thank my hon. Friend for his question and he is right: we are at the forefront of online safety. It is not just me saying that; the Family Online Safety Institute says it, too. It is really important that we acknowledge that not only ISPs and people who have websites should take these matters seriously. As he said, parents and schools should take their role seriously, too.
4. What steps she is taking to reduce the number of nuisance calls.
We have introduced and increased penalties for companies that breach the regulations, we have encouraged greater co-operation between regulators and we have improved guidance for consumers. In our strategy paper, published at the end of July, we made proposals to enable the regulators to share their information better.
The most insidious calls start with the words, “Don’t worry, this is not a sales and marketing call.” If a person answers the survey, they are told that someone will call them about their needs and a veritable barrage of unwanted sales calls follows. What action will the regulator take to combat this insidious action, and if the regulators will not act, what will my hon. Friend do?
I would have thought that the most insidious call started with the words, “I am calling from the Labour party”, but in any event we are going to take action. That includes lowering the threshold at which enforcement action can be taken. We have introduced higher fines and technology will play an important part in enabling better calling line identification.
(11 years, 10 months ago)
Commons ChamberThe answer to the right hon. and learned Lady is yes, if the evidence supports that, but no Government of any colour have ever produced a policy without the backing of real evidence to support it. [Interruption.] The hon. Member for Slough (Fiona Mactaggart) was of course a Minister in the previous Government, so if she wishes to laugh that probably tells us rather a lot. She might wish she had kept her mouth shut. As I said, once we have the evidence we will proceed.
2. If she will take steps to encourage use of public libraries and to discourage local authorities from closing or reducing the usage of such libraries.
We are doing a lot to support libraries. We have given Arts Council England responsibility for libraries and it has set up a £6 million fund to support culture in libraries. We have just appointed a specialist adviser. We have regular communications with councils. We have announced our e-learning review. Only at the end of last year we published our comparative reports on library performance.
Libraries provide a centre for deprived children to be able to study when there are no facilities at home. I highlight a case where Brent council closed six of its libraries last year. Since then, library visitor numbers have fallen by 130,000. The council attempted to save nearly £1 million by closing the branch libraries, but it has had to mothball them, which has cost it £500,000. Equally, £120,000 has been spent on legal fees. At the same time, it is negotiating—
Order. The hon. Gentleman must resume his seat. The question is simply too long, and it is not clear what it is.
No, the hon. Gentleman has taken far too long, and he has enough experience that he ought to be able to be more succinct. Let us have a brief response from the Front Bench.
(12 years ago)
Commons ChamberIt is simply not the case that we are seeing the kind of problems the hon. Lady mentions across the prison system. The reality is that we have no choice but to deal with the financial challenges left behind by the previous Government. The trick is delivering a more effective system for less money, and that is what we are doing.
16. What steps he plans to take to reduce the number of offenders serving repeated short sentences.
We recognise that those sentenced to short custodial sentences have high reoffending rates and we are looking to see how best to deliver rehabilitation for this group. By the end of 2015 we intend to apply the payment-by-results approach right across our rehabilitation work with offenders, so that fewer of them, including those who have been sentenced to short terms, return to prison.
One of the concerns in the wider community is that people get into a cycle of offending, prison and then reoffending. One problem is that the courts are so slow in processing their cases that they cannot be punished in time and be kept inside when they deserve imprisonment. What is the Minister going to do about reducing the time it takes the courts to process reoffenders, and what will he do, too, about extending their sentences?
We are keen to see greater efficiencies throughout the criminal justice system, which will assist in addressing the problem my hon. Friend describes. The other issue, of course, is that those sentenced to very short terms—12 months or shorter—have very little assistance or intervention when their period of custodial imprisonment has ended. There is no period of licence, and we want to look at ways in which we can ensure that people in that group, who do offend at very high rates, receive the intervention they need to reduce their reoffending rates.
I am sure that those responsible for the building of prisons will always understand that they have more to learn. We all want to learn whatever lessons we can from the excellent construction of Victorian prisons, in particular, as I have discovered in my time touring the estate.
In London, a third of people sent to prison for criminal offences are foreign nationals, yet we have the scandalous position whereby they can apply for British citizenship, while no attempt is made for them to serve their sentences in their countries of origin. What is my hon. Friend doing to remedy this, particularly given that many of those who are finally freed after their prison sentences are then free to come and go?
I do not think it is fair to say that nothing is being done about ensuring that foreign national offenders leave the country. As my right hon. Friend the Secretary of State said earlier, we are making considerable efforts to negotiate compulsory prison transfer agreements so that these prisoners do not have the choice of staying in this country. We are also working as closely as we can with the Home Office to ensure that people who have completed sentences leave this country as soon as possible.
(12 years, 4 months ago)
Commons ChamberThere are costs involved in feedback, but that does not mean that the DWP cannot ask for feedback if it wants it. The efficiency of the tribunal processes is being looked at carefully, with Ministry of Justice officials and Ministers working closely with DWP equivalents.
T9. Many countries outside the UK have legal systems that are based on ours, and this is particularly true in the Commonwealth. What has my right hon. and learned Friend done to market the legal services in the UK to those countries?
We are making a considerable effort to market British legal services, both within the Commonwealth and across the wider world, in many important emerging markets and elsewhere. I am glad to say that we are working closely with the Bar Council and the Law Society in doing so. Legal services in this country are held in the highest regard in the world—our judges are more trusted and our system is more effective than most others—and they contribute 1.3% to the GDP of this country. Legal services are second only to financial services in the City of London, and are something we should promote and support.
(12 years, 9 months ago)
Commons ChamberMy hon. Friend is right. The ducking and diving from Ministers shows how out of touch they are with what is happening in police forces and communities across the country. Communities know what is happening, because they can see it. Police officers are being taken off the front line and the number of uniformed officers working in custody suites, for example, has gone up, not down. In Birmingham, uniformed officers have been taken off the front line in order to monitor CCTV and, in Leeds, police officers are having to go back into the station between incidents to type up their own case notes because the support staff have gone. Whereas those officers would previously have been able to move from incident to incident, rapidly responding, they are now having to go back into the office to do paperwork instead.
The right hon. Lady has played strongly on the fact that 16,000 police officers are leaving, with 4,000 leaving, as she claims, in the past year. How many were past retirement age and could therefore choose to go and how many were on active duty, as opposed to light duty in police stations, in which case they would not have been available for police commanders to use in proper policing?
HMIC’s assessment was that 4,100 of the 4,600 officers who went in the first year were from front-line jobs, according to the definition of front line that HMIC agreed with the Home Office. The hon. Gentleman also raises an important issue about people nearing retirement, and he will know that in practice chief constables in many parts of the country have been forced to push officers into early retirement when they did not want to go. A Staffordshire officer whom I am meeting tomorrow has said, “I would not have finished. I am not bitter, but very disappointed. The feeling is that there is no control over the mass exodus of experience—it is just going.” That is the reality of what is happening in forces across the country.
(13 years ago)
Commons ChamberI, fortunately, have not been the victim of a car crash or accident at work, although, judging from the volume of texts, e-mail messages and voice calls to my mobile and home phone one might believe that I was confined to a hospital bed or wheelchair. This is one of the aspects that have to be combated in legislation. I therefore support what the Government are doing in trying to prevent this type of activity, although I would like clarification from the Minister on three issues.
My hon. Friend the Member for East Hampshire (Damian Hinds) alluded to the first matter: the definition of “referral fee” and the potential for people to get around it. That is rather important, particularly given that it has been suggested that we make it a criminal offence. While the definition lacks clarity, it will be difficult to make it a criminal offence.
The second important issue is fairness for the individual. If a victim of an accident—for example, someone who has suffered a spinal injury—goes along to their high street solicitor for advice and help, the firm might decide to give that help and advice and start the case, but somewhere along the line it might determine that it does not have the expertise necessary and refer it to an expert solicitor who deals with nothing but such claims. How will the first solicitor be recompensed for their work, if they cannot claim a referral fee? I would like clarification on that point, because, quite clearly, that would require a great deal of professional work for which the solicitor might not receive any recompense. That needs to be clarified.
Surely, the firm would get paid for the costs it had incurred. Indeed, it would not pass on the file until its costs had been paid. Does the hon. Gentleman accept that a further defect of referral fees is that they might skew the judgment of the first solicitor advising the client on the best firm to go to? The solicitor might make a decision on the basis not of which is the best firm, but of which is likely to pay the biggest referral fee.
The other problem is that if solicitors did not believe that they would get paid for the work, they might hang on to the case and take it to conclusion, despite not being an expert. That presents a huge risk to the individual, who possibly has a case.
I agree entirely with my right hon. Friend the Member for Blackburn (Mr Straw). To put it slightly differently, the hon. Gentleman is quite right that firms might want to hang on to work even after it goes beyond their expertise, so an inducement to pass it on might work. I am not saying that in favour of referral fees, but it does happen, and we have to be aware of it.
He is absolutely right about the definition of referral fees. When the Minister announced, rather hastily, in response to my right hon. Friend, that the Government were banning them, he admitted that he could not define “referral fee”. The hon. Gentleman is absolutely right, therefore, that a number of problems still need to be resolved, but those are questions that he should be putting to his Front Bench team. He should be asking why they have not sorted out these matters, including on his point about text messages.
As I said, I hope to get clarity at the conclusion of the debate, because this is clearly a problem. I would like these illicit text messages and such like to be criminalised, because they are clearly an abuse of the law. Indeed, as my right hon. Friend the Member for Berwick-upon-Tweed (Sir Alan Beith) said, they should be criminalised already under the Data Protection Act, because they constitute an abuse of personal data.
I seek clarity on a third issue: the effect on claims management companies of banning referral fees. I sought advice from Accident Advice Helpline, which is based in my constituency. It informs me that only one in six of its 36,000 cases last year were referred to solicitors, with the rest being screened out. Of those, 70% led to a settlement, with 15% dropped owing to “no involvement”. I could go through all the details of the data, but the reality is that Accident Advice Helpline screens the cases, which costs money. If Accident Advice Helpline does not do that, other solicitors will have to do it, at a cost to themselves. I would therefore like some clarity on what the effect will be and how it is proposed that those companies will be funded so that they do not fall foul of the regulations.
I, too, am keen to ask the Minister some questions, similar to those put by the hon. Member for Harrow East (Bob Blackman).
I completely share other hon. Members’ concerns about securing much better protection for the consumer, but given that the amendments have been introduced rather hastily I hope that the Minister will assure us that there will be a level playing field for different business types and, in particular, that access to independent legal advice from independent solicitors will be protected for claimants.
I therefore seek a fuller explanation from the Minister of how it is intended that referral fees will be defined. Specifically, to what extent does he see marketing activity by solicitors and others as covered—or not covered—by the provisions? For example, as has already been suggested, if a high street solicitor takes on some work, but realises that he or she does not have the expertise to pursue the case and therefore refers it to another solicitor and arranges some form of fee sharing, how is it intended that this should be treated under the provisions? Some solicitors have grouped together to pool their marketing budgets. Is the intention of the Minister’s amendments to outlaw pooled marketing completely or to cover it in regulation? It would be useful to have some clarification on that.
I welcome what the Minister said in answer to my earlier intervention about alternative business structures, but I am curious to know what his assessment is of the possibility that more and more large claims management companies will seek to handle all such business in-house and will stop using the services of other legal firms or legal experts. Has he made any assessment of the possibility of the provision of such services being concentrated in a way that reduces consumer choice and independent advice, and will he say what steps he might take to address that?
(13 years, 2 months ago)
Commons ChamberI have to confess that the hon. Lady has a valid point on the timing, but the fact is that it makes sense to consider the victim support that we give, the present criminal injuries compensation scheme and the support that the Foreign Office gives overseas alongside the proposed terrorism compensation scheme. This has always been a great difficulty over the years. We can all recall that, probably over the past 20 years, people’s aspirations to help victims here and abroad have run rather ahead of the arrangements made to finance them. I assure the hon. Lady that we are having to look at this again. I realise that we are slipping behind the timetable that we announced, but we will proceed as quickly as we can.
15. What recent assessment he has made of the operation of the courts during the public disorder of August 2011.
The courts responded swiftly, fairly and properly during the recent public disorder and continue to process cases as soon as they are brought by the prosecution. Although it is too early to make a final assessment of the courts response to the disorder, my Department is reviewing all aspects of the response to find out whether opportunities for continued improvement in public service can be identified.
I thank my right hon. and learned Friend for that answer. One of the lessons of the riots was that those who were responsible were arrested, held on remand and processed through the courts and, if found guilty, began their sentences almost immediately, thus protecting the public and acting as a significant deterrent to others. Surely, that should be the norm, rather than the exception.
First, I have already praised the staff of all the services involved for the service that they delivered, and I think that we have all noticed that it was possible to handle certainly the straightforward cases much more quickly than we have become too used to regarding as the norm elsewhere. Obviously, we realise that we cannot expect such extraordinary efforts to be made all the time and in all normal circumstances, but efficiency can be improved. My right hon. Friend the Minister for Policing and Criminal Justice is taking a particular interest in improving the efficiency of the system and learning the best lessons that we can from our welcome experience of the riots.
(13 years, 4 months ago)
Commons ChamberAs the Minister has described, some 80,000 people are affected by this judgment. No doubt many of them will be consulting their Member of Parliament this weekend and in the future, so can we have some urgent clarification and guidance from the Home Office about what to say to these people?
As I said in my statement, we are urgently seeking advice so that we are able to update the police, through ACPO, on how we intend to mitigate the impact of this judgment. I am happy to ensure that the House is updated as well.
(13 years, 7 months ago)
Commons ChamberI am delighted to answer that question and to refer to my niece’s part in “Gnomeo and Juliet”. I was in Dartmoor last week. I did not see the garden gnome factory, but I did see the some of the gardens, which make up for an otherwise bleak place. Prison industries are a very important part of the future development of our prisons strategy to ensure that, in future, prisoners have wider employment and work than they have now.
The Government have decided to close a number of magistrates courts in this country, as a result of which, many valiant volunteer magistrates will travel far longer distances and incur additional costs. What action will my hon. Friend take to ensure that people are properly compensated for their time and travel costs?
Our proposals will adequately compensate magistrates by aligning magistrates’ subsistence and travelling allowances with those of the salaried judiciary and, indeed, Members of Parliament. The proposed travel allowances will align with rates commonly used across voluntary, private and public sectors. It is estimated that these changes will save Her Majesty’s Courts and Tribunals Service £3.2 million a year.