Oral Answers to Questions

Debate between Viscount Thurso and Barry Sheerman

Thursday 5th March 2015 Commons Chamber

[Mr Barry Sheerman (Huddersfield) (Lab/Co-op)]

1. What recent representations he has received from catering, maintenance and other staff of the House on the management of the House.

[John Thurso (Caithness, Sutherland and Easter Ross)]

The Commission has received no recent formal representations from staff in those areas on the management of the House. The staff have, however, had a number of opportunities to express their views to the management, including in the recent staff survey.

[Mr Sheerman]

The right hon. Gentleman will know of my long campaign for the House to be not just an average or good employer but the very best exemplar of an employer. It is no secret that I want us to adopt the John Lewis model for the staff in this place, who work so hard for us. When are we going to engage those members of staff and stop employing them on short-term contracts or using agency staff on a long-term basis? Let us have secure employment and a decent way of living.

[John Thurso]

I have enjoyed throughout this Parliament the exchanges I have had with the hon. Gentleman on this matter, and the direction of travel he indicates is one that we are very much seeking to take. The recent leadership and management survey shows that on all leadership and management criteria we have improved our score over that of the civil service generally, and on nine out of 10 such criteria we have improved our score on last year’s. There have been some uncertainties, for example, on the security services, and we have done the right thing in bringing those in hand. That has reduced uncertainty and is very much in line with what he wishes. I am sure that in the next Parliament the Commission will continue in that direction.

Oral Answers to Questions

Debate between Viscount Thurso and Barry Sheerman

Thursday 22nd January 2015 Commons Chamber

[John Thurso]

I thank my hon. Friend for that extremely interesting question. I would observe that when one is appointed chief executive of an organisation in the private sector, one is in charge, one takes responsibility and one gets on with it. In this place and the other place, we are responsible to the Members, so it is necessary to have a structure that properly reflects that. One therefore tries to take the best bits of governance that one has learned from the private sector but use them in a way that serves the House and its primary purpose of legislation.

[Mr Barry Sheerman (Huddersfield) (Lab/Co-op)]

The right hon. Gentleman also knows that this is not just about cost saving. Many of us are in favour of serious economies, but we want an effective system across both Houses that delivers good improvements to the quality of our ability to do our job. Many of us want co-operation on security and other things with the House of Lords, but this is not just about cost cutting; it is about getting a better service to Members of this House.

[John Thurso]

I agree wholeheartedly with the hon. Gentleman and that is exactly what has been happening. Let us consider, for example, what is happening with the security services being brought in-house. That is the most effective model and will deliver the best service. The joint procurement service has been put together between the two Houses. The primary reason for that was to increase governance, but it is now also producing savings without any detriment—indeed, there is an improvement—to services. I am at one with the hon. Gentleman on that objective, and I believe we are starting to deliver it.

Oral Answers to Questions

Debate between Viscount Thurso and Barry Sheerman

Thursday 23rd October 2014 Commons Chamber

[Mr Barry Sheerman (Huddersfield) (Lab/Co-op)]

4. What steps he is taking to reward staff for exceptional work in supporting hon. Members.

[John Thurso (Caithness, Sutherland and Easter Ross)]

May I begin my answer by reiterating, on behalf of Members on all sides of the House, the gratitude for the excellent work of all those who serve us at every level in the House service? More specifically, as part of the current three-year pay agreement for the main pay groups, there is a commitment to review the existing performance management arrangements and to introduce a new system that can reward staff based on their overall contribution, including service to Members. In addition there are also a number of non-financial ways in which staff who provide excellent service can be recognised and rewarded. One particular example is through the regular “thank you” events that are now held by the acting Clerk.

[Mr Sheerman]

That all sounds fine and good, but should we in this House not be trying to be a model employer, and a model employer would not employ lots of people on short-term contracts to substitute full-time employees with agency staff? Also, surely we should be an employer that can boast that our staff have the highest morale and highest commitment. They do have the commitment, but the morale is going down week after week, and early retirements of good, valued members of staff is the result.

[John Thurso]

On morale, the most recent staff survey shows that 84% of the staff spoken to would recommend the House of Commons and PICT as a good place to work, and that is up on last year’s 76%, so I think that actually morale has been improving, particularly since we have come to a settlement on pay and other matters. With regard to contracts, I would point out that the House, in its endeavours to become a model employer, has got rid of zero-hours contracts and some of the people who were on zero-hours are now on contracts that are appropriate to the work they do. The House always looks to produce the best contract for employees and to retain its staff. We do not always succeed as best we can, but we certainly always endeavour to do it and will continue to do so.

Oral Answers to Questions

Debate between Viscount Thurso and Barry Sheerman

Thursday 10th July 2014 Commons Chamber

[Mr Speaker]

I hope this is the start of a trend. Mr Barry Sheerman.

[Mr Barry Sheerman (Huddersfield) (Lab/Co-op)]

I get quite a good service out of PICT. I had the fortunate experience of walking through PICT’s offices the other day. Why is it that so many men are employed in PICT? There are hardly any women at all. What is going on in recruitment here? Surely we believe that women can do this kind of task in a way that is equal to, if not better than, men.

[John Thurso]

I can only say to the hon. Gentleman that the House Service is committed to diversity in terms of gender and in many other ways. It is led by Mr Speaker and the management. As to PICT itself, I would have to look into the matter and write to him as I do not have the facts to hand.

Oral Answers to Questions

Debate between Viscount Thurso and Barry Sheerman

Thursday 6th February 2014 Commons Chamber

[John Thurso (Caithness, Sutherland and Easter Ross) (LD)]

The Commission has a policy of continuous improvement, which helps to drive both efficiency and effectiveness. The fundamental principle adopted by the Commission has been that any cost reductions should not adversely affect the ability of the House and its Members to carry out their parliamentary functions. The House is on track to reduce its budget by 17% in real terms between 2010-11 and 2014-15, and this discipline has been a spur to innovation and moving to new and better ways of doing things. In many ways, the House is now more rather than less effective.

[Mr Sheerman]

May I profoundly disagree with the 17% cut? We are sent here to serve our constituents. This cut in budgets means that we are less and less able to do our job properly at every level. We know that, and the staff, whose morale is at rock bottom, know it too. It is about time the House of Commons Commission got the message that something is rotten in the state and that we have to do something about it soon.

[John Thurso]

May I say in all humility to the hon. Gentleman that the facts simply do not bear out his assertions? For example, sickness absence, which in most businesses is an extremely good measure of the morale of the work force, is at its lowest since we began recording in 2008-09. May I also say that the Finance and Services Committee at its meeting this week received the quarterly out-turn for the third quarter, and a number of the major Departments that operate Member services have budget left to spend and are likely not to use their budgets in-year? That is a result of effective delivery of services and there is no absence of money for parliamentary scrutiny.

Oral Answers to Questions

Debate between Viscount Thurso and Barry Sheerman

Thursday 19th December 2013 Commons Chamber

[John Thurso]

I am very grateful to my right hon. Friend, who chairs the Administration Committee so ably. He makes a very valid point.

[Mr Barry Sheerman (Huddersfield) (Lab/Co-op)]

9. I regret to say to the hon. Gentleman that I have lost all confidence in the House of Commons Commission. I thought the Commission’s job was to allow and facilitate Members in this House to do their job properly and serve their constituents efficiently. We do not expect the House of Commons Commission to be incompetent bean counters. I find every day that my job of serving my constituents in this place gets harder and harder due to the incompetence of the House of Commons Commission. I would like them all to resign and for commissioners to be elected by this House, so they can facilitate our doing a job for the people we represent.

[John Thurso]

May I wish the hon. Gentleman a very merry Christmas and a happy and prosperous new year? I can speak only for myself, but I am a doctor of business administration, a fellow of the Institute of Hospitality, a fellow of the Tourism Society and have been a fellow of the Institute of Directors. I therefore regard myself as having some qualifications that I can bring to the task in hand. My fellow commissioners have a wide range of experience across many disciplines. I have to say, observing the management of this House, that a tough challenge is being met with professionalism and resolve by the team. The Commission does, in my humble judgment, an outstanding job in overseeing it.

Oral Answers to Questions

Debate between Viscount Thurso and Barry Sheerman

Thursday 28th February 2013 Commons Chamber

[John Thurso]

I am grateful to my hon. Friend for that suggestion, and I am sure that we will want to act on it. I pay tribute to Mr Speaker’s scheme for internships and the other schemes of this order, all of which help to get young people into employment from diverse backgrounds throughout the House.

[Mr Barry Sheerman (Huddersfield) (Lab/Co-op)]

May I push the hon. Gentleman? I do not want to be rude to him, but that was a bit of a pathetic response. The House employs a lot of people. We should demand of the supply chain to this House not only good pure food but that our suppliers employ a fair number of apprentices. I have often criticised the management of the House. It is not sharp enough. More apprentices, and let us have them now please.

[John Thurso]

The hon. Gentleman makes an extremely good point. However, there are difficulties, namely, that most of the procurement that takes place in the House is subject to regulations, particularly European contracting regulations, which mean that one may express desires, but one is not always able to impose. I assure the hon. Gentleman that the House authorities are committed to providing apprenticeships, paid internships, and encouragement for young people from all backgrounds into good employment wherever they can.

Oral Answers to Questions

Debate between Viscount Thurso and Barry Sheerman

Thursday 16th June 2011 Commons Chamber

[John Thurso]

Perhaps I could point out to my hon. Friend that the total for Members’ equipment recovered to date is £75,000, which is approximately half its total value. The House of Lords has far less equipment, and it is of lower value, and can therefore take a different view. However, we will consider the matter at the end of this Parliament.

[Mr Barry Sheerman (Huddersfield) (Lab/Co-op)]

7. Whether the House of Commons Commission has assessed the likely effects of enabling Members of the House of Lords to use facilities of the House of Commons.

[John Thurso]

Currently, all peers have access to some facilities in this House. Peers who were formerly Members of this House have access to a wider range of facilities here, and the House of Lords has a reciprocal arrangement for former Members of that House now in this House. The recent Administration Committee report on catering and retail services in the House makes some recommendations on widening access for peers, especially in the dining rooms at lesser-used times.

[Mr Sheerman]

The hon. Gentleman will know that that report is quite honestly full of some pretty absurd suggestions about the closure of facilities that this House of Commons values very highly, including the major cafeteria in Portcullis House in the evenings. There are almost 800 Members of the House of Lords, and rising, but there are going to be only 600 Members of Parliament. Our facilities, dedicated to Members of Parliament, are already under great pressure, and to open up all of them to another 800 Members would make life for most elected Members very difficult.

[John Thurso]

As I understand the report, that is a suggestion rather than a full recommendation. The House of Commons Commission will consider the report in due course, and I am sure that representations from the hon. Gentleman, and from other right hon. and hon. Members who might wish to make any, will be fully considered at that time.