Preventing and Combating Violence Against Women and Domestic Violence (Ratification of Convention) Bill

Helen Hayes Excerpts

2nd reading: House of Commons
Friday 16th December 2016 Commons Chamber

[Dr Whiteford]

The hon. Gentleman makes a vital point. One reason why it is important that we ratify the convention is that it gives protection in law to those services for the first time in a co-ordinated way, so that we do not have one local authority cutting services while another maintains them. The convention also forces Governments across the piece to work with one another and to think strategically about how to go about providing services in a way that is co-ordinated rather than piecemeal. That is one of the most important longer-term things that ratifying the convention will do. It will also make every level of government think twice before they pull the funding from the voluntary organisations delivering lifeline services to women living with domestic violence or trying to flee from it.

We are already seeing the impact of the Istanbul convention. The UK Government and many non-governmental actors from civil society were actively involved in the development of the convention and the negotiations surrounding it, and it is evident that that process has already been a powerful impetus to modernising domestic legislation in a number of relevant areas. It is important to acknowledge the steps the Government have taken in recent years to pave the way for ratification, most notably with new legislation on forced marriage, modern slavery, stalking, female genital mutilation, so-called revenge porn, and controlling and coercive behaviour, all of which prepare the UK for compliance.

We have seen similar legislative progress in Scotland, most crucially with the Equally Safe strategy and the forthcoming domestic violence legislation, which is currently out for consultation. In that respect, the convention is already driving change, but we need to finish the job. Having signed the convention in June 2012, the UK has still to ratify the treaty.

[Helen Hayes (Dulwich and West Norwood) (Lab)]

I thank the hon. Lady for her Bill, which is doing a very important job this morning in this House. I wrote to the Government in January this year about the ratification of the Istanbul convention. The reply I received in February said:

“We will seek to legislate when the approach is agreed and Parliamentary time allows.”

Does she agree that that approach to this issue does not show nearly enough urgency?

[Dr Whiteford]

I agree entirely that this is an extremely urgent issue. Nobody can use the excuse of parliamentary time any more, given the way that business has been collapsing in recent weeks. There is plenty of parliamentary time; what we need is political will. I hope that my Bill will be a step along that road and give us the opportunity to examine this in more detail and to push the Government to follow up their words with actions. They have said consistently that they want and intend to ratify the convention, but we have reached a hiatus, the process has stalled and the convention has now been languishing on the backburner for over four and a half years, which is far longer than Council of Europe conventions usually take to ratify. The Bill is an attempt to shift the logjam and give the Government the impetus they need to take the final steps to bring the UK into compliance.

Independent Inquiry into Child Sexual Abuse

Helen Hayes Excerpts

Monday 21st November 2016 Commons Chamber

[Sarah Newton]

My hon. Friend makes a very powerful point. I can absolutely give him the assurance he is looking for—we must go where the evidence takes us. It can be very painful for people to revisit terrible things that happened in the past, but I encourage them, as I am sure he is doing, to come forward, go to the police and give that evidence.

The inquiry has been given the status of one of the most important police functions in our country. The police have the resources to support investigations into historical sexual abuse of children.

[Helen Hayes (Dulwich and West Norwood) (Lab)]

On the Opposition Benches there is no question but that the inquiry is and must be independent. But this is a question of confidence, and confidence is not an operational matter. There seems to be an attempt to dismiss the Shirley Oaks Survivors Association as just one group of survivors. I can tell the Minister that that association represents 600 survivors of abuse. It has undertaken two years’ worth of rigorous, detailed, exceptionally high quality research on behalf of survivors and has very powerful evidence. I have raised concerns on the association’s behalf, as have both my hon. Friend the Member for Streatham (Mr Umunna) and the Home Affairs Committee, but they have not been answered. I am afraid that it simply is not good enough for the Minister to demand our unswerving confidence when the legitimate questions we have raised have not been answered. I ask her once again: will she intervene to ensure that we can have the confidence in the inquiry that is necessary for it to do the job it needs to do on behalf of victims and survivors?

[Sarah Newton]

I absolutely want to put it on the record and correct any doubt in the hon. Lady’s mind that we take every victim’s story extremely seriously. Every victim’s voice must be heard. That is why we set up the inquiry. If I were to intervene, it would no longer be an independent inquiry. It is absolutely essential that it maintains its independence. Professor Jay has a long and established record. She did a really excellent job in Rotherham. If people were to speak to the victims in Rotherham, they would hear the confidence that they placed in her and what a really good job she did there. I would strongly encourage Opposition Members to go back to victims and their organisations and encourage them to re-engage with the independent inquiry and with its chairman, so that we can move forward.

Disclosure and Barring Service

Helen Hayes Excerpts

Wednesday 26th October 2016 Westminster Hall

[Helen Hayes (Dulwich and West Norwood) (Lab)]

I beg to move,

That this House has considered the performance of the Disclosure and Barring Service.

It is a pleasure to serve under your chairmanship, Sir David.

I sought this debate because, since being elected last year, I have been approached by a significant number of my constituents who have experienced serious personal consequences as a result of delays in the processing of enhanced Disclosure and Barring Service checks.

When I asked written parliamentary questions on the subject earlier this year, two things happened. First, the answers to my questions did not provide any comfort or confidence that the problems were in hand. Secondly, many more individuals, voluntary sector organisations, care providers, public sector employers and others got in touch with me to say that they had had problems, confirming my view that there is a significant problem with far-reaching impacts. Today I will discuss the nature of the problems with the DBS, the impact on individuals, the reasons behind the poor performance, the Government’s response, and the key issue of the current non-portability of DBS checks.

The DBS is a vital part of the safeguarding process. The process began under the Criminal Records Bureau established by the Labour Government, and I support it wholeheartedly. It is absolutely right that the checks take place and that anyone who, because of a previous conviction, is not a safe person to work with children or vulnerable adults can be prevented from doing so. However, the service must be run in an efficient and effective way, and it is clear that there are major problems in many parts of the country. Performance levels depend on the DBS itself and on the relationship between the DBS and the police forces across the country that are charged with delivering 25% of checks that come through the police character inquiry centres. The DBS and the police must work hand in hand to deliver a good service.

I will discuss that in further detail shortly, but I want to be clear about the impacts that the current delays in processing enhanced DBS checks are having. In November 2015, I was contacted by a constituent who was a student nurse and who needed a DBS check to be completed so that she could take up her student placement. She made the original application in August 2015. She did not receive her DBS clearance until December 2015, as a consequence of which she missed the first term of her nursing placement.

In March 2016, I was contacted by another constituent, who was seeking to complete six months of clinical experience in hospital and voluntary sector settings before enrolling on a programme of doctoral study in clinical psychology. He had submitted three applications for the three settings in which he was undertaking placements. That is an issue in its own right, to which I will return. The first application was made in October 2015, with two subsequent applications shortly thereafter. In anticipation of beginning his placements six months ahead of the commencement of the doctoral programme, my constituent resigned from his job only to wait several months for his DBS checks to be finished. That happened only in July 2016, far too late for the placements to be completed in time for the start of the course in September. My constituent has been forced to claim jobseeker’s allowance and to delay the commencement of his studies by a whole year as a consequence of the delays.

I have also been contacted by a healthcare worker who was unable to take up a job offer for five months; a parent-run nursery that is in breach of Ofsted regulations because it cannot appoint the required number of trustees until they have all been DBS cleared; a care agency that is unable to recruit a sufficient number of careworkers quickly enough to meet demand; and schools and hospitals experiencing frustrating delays in being able to fill vacant posts.

There are harder cases, including my constituent who is an ex-offender and has found it very difficult to find work. In May 2016, he was offered a job that he was keen to take up. He contacted me about the delay in processing his enhanced DBS check. Despite my office contacting the DBS a number of times and receiving assurances on three occasions that the case had been escalated, my constituent is still waiting for his DBS check more than five months later and the rare offer of employment has been withdrawn. When people are doing their very best to do the right thing and to turn a corner in their lives and move on, it cannot be right that the Government are placing an unnecessary barrier in their way.

The Criminal Justice Alliance—a coalition of 110 charities working across the criminal justice pathway—contacted me to say that, in recent months, the performance of the DBS, particularly in London, has been having a severe impact on its capacity to deliver services, delaying rehabilitation work for many prisoners. The Local Government Association is concerned about the national impact of DBS delays on the social care sector.

My right hon. and learned Friend the Member for Camberwell and Peckham (Ms Harman), who is unable to attend the debate, contacted me with examples from her constituency of people who have been forced to claim benefits and use food banks, and who have even been issued with eviction notices, because they have been unable to take up employment as a consequence of DBS delays. In Sheffield, as elsewhere in the country, taxi drivers must undergo annual DBS checks. That is particularly important given the links that there have been between the taxi trade and child sexual exploitation in some parts of the country. However, the DBS is so slow in Sheffield that taxi drivers are sometimes unable to work for a third of every year as they await their certificate.

My point is that the consequences of the poor performance of the service are far-reaching, can be devastating, and can result in additional costs to the public sector and important posts in our public services and elsewhere remaining unfilled. I have sought to illustrate the impact on individuals, but what do we know about the bigger picture? The Government have not published any official data on the performance of the DBS since July, and have published no data at all on the most severely delayed cases, meaning those delayed beyond 60 days.

In July, of 51 police forces, only 32 had achieved the target of processing 85% of applications within 14 days. At the Metropolitan police, only 14% had been processed within that time. In North Yorkshire, the figure was only 12%, and in Nottinghamshire, it was just 7%. There is enormous variation in performance. Also in July 2016, the average time taken by the Metropolitan police to process an application was 128 days, while the average time taken in Norfolk was 1.8 days.

The Government website acknowledges that there are delays and states that action is being taken to address them but, in my view, the lack of comprehensive performance data, including the absence of any data at all on the most severe delays, combined with the lack of any substantive or detailed information about the plan for recovery, is not acceptable. The Government owe it to the many people suffering the severe adverse consequences of DBS delays to be much more transparent about the scale of the problem and the action being taken to address it.

I have spoken with the Public and Commercial Services Union, which represents 12,000 members based in the Home Office, including those working in the DBS, and more than 6,000 members in the Metropolitan Police Service. The PCS told me that, in February this year, the Metropolitan police character inquiries centre had a backlog of 70,000 applications waiting to be processed, with an average weekly intake of 6,000 new applications. That amounts to a 12-week backlog. The problem got so bad that DBS customer services staff were provided with guidance on what to do when they received calls from customers who were suicidal, which were becoming a more frequent occurrence.

The PCS acknowledges that some management action has been taken, including changes of leadership in the Metropolitan police team responsible for the character inquiries sector; increases in staffing; an increase in the number of permanent employees over agency staff; and streamlining of the process. That action led to some reduction in the backlog but it is clear that some of the problems are structural. Those include long-term understaffing and the short-term nature of the funding provided by the DBS to the police, which results in high levels of temporary staff and job insecurity, and means that experienced staff often find more secure work elsewhere. There are also problems with computer software.

Although I am strongly supportive of the role of the DBS, it is important that progress is made towards delivering a fully portable certificate. In my constituency, as across the rest of the UK, people move jobs, often work for more than one employer, or use valuable skills from their day job as a volunteer in the evenings or at weekends. All those circumstances lead to multiple applications that add to the workload of the DBS. I place on the record my support for the many employers and voluntary sector bodies calling for the development of a fully portable certificate.

Finally, I have personally been very disappointed by the responses I have received from the Government and the police when I have raised the issue of the poor performance of the DBS. Although they acknowledge that there is a problem, their responses across the board have failed to reflect the serious impact that the poor service is having on my constituents and on residents across the country. They have failed to convey any sense of responsibility for the failures. It simply cannot be the case that a system designed to protect our most vulnerable residents has the effect of punishing many entirely innocent citizens. That situation must be addressed.

In closing, I ask the Minister to answer the following questions. Will the Government publish full performance data for the DBS, arranged by individual police force, including data on the most severely delayed applications? Will they publish the recovery plan for the DBS, including the performance targets it is working towards? Will they consider bringing the DBS back within the Home Office? Will they review the funding arrangements for the police, with a view to providing a more stable funding environment to enable the police to resource DBS checks properly?

Will the Government commit to compensation for those who have lost earnings as a consequence of DBS delays? Will they publish plans to progress fully portable DBS checks? Finally, will they commit that, in situations where someone’s offer of employment is in jeopardy as a consequence of a DBS delay, their application will be escalated and dealt with within a fixed timescale of no more than three working days to prevent further hardship and cost to the public sector through the benefits system?

--- Later in debate ---

[The Parliamentary Under-Secretary of State for the Home Department (Sarah Newton)]

It is a pleasure to serve under your chairmanship, Sir David. I sincerely congratulate the hon. Member for Dulwich and West Norwood (Helen Hayes) on securing the debate. There is no doubt that the Disclosure and Barring Service is vital, but we have heard powerful speeches about the impact on people’s lives and on employers if it is not right. I welcome this opportunity to address the issues that have been raised and I hope that, by the end of the debate, Members will be assured about the progress we are making. If not, and if I am not able in the time I have remaining to address all the points that have been made, not only will I of course agree to answer them in writing, but I am happy to invite Members into the Department to meet me and my officials and go through in more detail the important issues that have been raised.

Protecting the public is certainly a priority for me and for the Government. We will not compromise on safeguarding children and vulnerable adults. The DBS plays a vital role by enabling organisations in the public, private and voluntary sectors to make better-informed and safer recruitment decisions. It provides proportionate access to criminal record information, allowing employers to determine whether an individual is unsuited to certain kinds of work. It also manages two lists of those barred from working with children or vulnerable adults.

I maintain a close interest in the DBS’s performance and receive regular reports. I visited the DBS office in Liverpool earlier this month, and it was clear to me that the staff are professional, effective and passionate about their role in protecting the public. I saw an organisation with a culture of continuous learning and improvement that seeks to put its customers, and protecting the public, at the heart of everything it does.

On the barring side, the DBS makes complex, evidence-based decisions, weighing a person’s rehabilitation against the need to keep the public safe. More than 61,000 people are now prevented from working with children, vulnerable adults, or both.

Most people come into contact with the DBS when it issues disclosure certificates, which have been the subject of most of the discussion in the debate. Certificates can be applied for by people in a range of occupations, including teaching assistants, doctors, taxi drivers and social workers. Last year the DBS issued more than 4 million certificates, with nearly 95% provided within the eight-week timeline. It is important to focus on that.

The DBS asked customers how happy they were with the service, as we would expect of any arm’s length Government organisation. In the year to May 2016, 89% reported that they were satisfied with the service they had received. However, I am aware from the letters that I have had, and from today’s debate, that some people have experienced very long delays in receiving their enhanced disclosure checks. I do not underestimate for one minute the impact that that has on the lives of not only those individuals but the organisations affected, and I agree that it is totally unacceptable.

Although I recognise that disclosing criminal records information is complex and that checks must be thorough, I am clear that delays absolutely must be addressed. The DBS works with various partners, particularly the police forces that provide the data on which checks are based and assess what non-conviction information from their locally held information should be disclosed as part of the enhanced check. That may require the DBS to send search requests to more than one police force. The vast majority of checks should be completed within two to four weeks, and the DBS monitors performance closely, assisting any forces that are not meeting their targets.

It is important to make it clear that police disclosure units are fully funded by the DBS, so the issue is not about the general funding that police forces receive. Each year the DBS agrees budgets and expected numbers of disclosures with police forces and funds them. Where police forces run into difficulty, as the Met indisputably has, the DBS will provide extra resources.

[Helen Hayes]

The issue that has been raised by the PCS and others is that of annual funding settlements, which mean that there is a great deal of insecurity for staff working on DBS disclosures within police forces. Temporary contracts and insecurity are part of the problem. What is needed is a fully staffed, professional service with some continuity and longevity in the length of time people stay in their jobs.

[Sarah Newton]

I completely understand that if there is job insecurity, that makes it difficult to retain good-quality staff. I visited the Metropolitan police unit only a few weeks ago and witnessed the training process. The decision-making process is complex, and it takes time to train staff. Even when the DBS sits down with the Met or any other police force that is having difficulty and agrees extra funding, it takes at least six months to train someone so that they can carry out the checks.

The hon. Member for Dulwich and West Norwood is right that the PCS union has acknowledged that there has been a change of leadership at the Met. The Home Office has provided considerable support to help improve processes, and the DBS has funded more than 100 new staff, so there has been a huge amount of effort. The hon. Lady understands, as I do, that more of the staff have now been given full-time contracts. The DBS sits down with the police forces each year and agrees the contracts based on the anticipated number of checks. If the number of checks requested goes up, more staff have to be recruited. Sometimes it is efficient and right to have temporary staff; on other occasions we need more full-time staff. Such contractual decisions are made between the DBS and the police forces. I have also seen that no stone is left unturned. The Met has asked for support from other police forces that have a surplus of staff with the right expertise to help. So I can absolutely assure the hon. Lady that every effort has been made between the DBS and the police forces to get the necessary resources in.

Only two police forces are not meeting their timeliness performance targets: the Met and Surrey. In the case of Surrey, a relatively small number of people are affected and a recovery plan has been agreed with the DBS, which is going well. I can share that information and be certain about it because the DBS regularly publishes the data on its own website. That addresses one of the issues that the hon. Lady raised, about the transparency of data. Opposition Members have quoted extensively from performance data, so there is not an issue of transparency here. Those data are on local police force performance as well as the DBS’s own organisational performance, and the next data will be published later this month. I look at such data on a daily basis.

--- Later in debate ---

[Helen Hayes]

I am grateful to my hon. Friend the Member for Manchester, Withington (Jeff Smith), the hon. Member for Kingston and Surbiton (James Berry) and the shadow Minister, my hon. Friend the Member for West Ham (Lyn Brown), for their contributions to the debate. I am also grateful to the Minister for her response and for the interest she shows in the matter. She has clearly set out the steps she is taking to address the problem.

I should be grateful, however, if the Minister could follow up in writing on my questions. I do not consider that all of them were fully answered today. I was in particular a little disappointed that I did not hear much from the Minister in acknowledgement of the distressing cases I raised, and the serious impact of delays on my constituents and those of my hon. Friends. We brought up several specific examples of shocking hardship and distress as a consequence of delays in the service. The Minister set out some aspects of the service that are in development, and steps being taken to deal with the problems, but I do not feel that she properly addressed the seriousness of the consequences. I should be grateful for some further information in response to my questions.

My hon. Friends’ points about cuts in police resources were pertinent and well made. There is more work for the Minister to do to make certain that the police are being resourced on the necessary basis for them to undertake their important work. On the question of annual funding settlements from the DBS to the police, the context in which, as the Minister explained, it takes six months to train someone to do the job when they may have job security only for another six months, sounds like a false economy in the public sector. It also sounds like a context in which it is difficult to recruit and retain high-quality staff. I welcome assurances that the Minister is considering the issue, including how more staff can be put on a permanent, secure footing in their employment, and how the DBS and police can plan for the longer term.

The advice that the Minister gave about the helpline for employers, and steps that employers can take, puts too much emphasis on employers in the process. It is the Government’s role, through the DBS, to undertake the checks, and employers should not have to take steps to compensate for delays in a process that should work efficiently and effectively. Finally, the Minister did not address my point about the need for rapid escalation to a secure and committed timescale for individuals whose employment is at risk as a consequence of DBS delays.

[Sarah Newton]

I am sorry that I did not adequately communicate how seriously I take the impact on individuals. I thought I had. This is a further opportunity for me to underline the fact that the cases I heard about are clearly very distressing for the people concerned. However, I pointed out that individuals as well as employers can call the DBS, which will make every effort to deal with a case. If there is hardship, distress or concern, that service is available.

[Helen Hayes]

I am grateful to the Minister. As I pointed out, my office called the DBS on behalf of a constituent on several occasions. On at least three of those occasions assurances were made that the case would be escalated and dealt with, but that did not happen until the offer of employment had been withdrawn. Processes may be in place, but they do not always work—I assure the Minister of that. There is a need for a service standard in the DBS, guaranteeing that, if an offer of employment is contingent on receiving a DBS disclosure in a given time, the DBS will meet that requirement. We cannot continue with people’s employment being put at risk as a consequence of delays in the service.

I am grateful for the interest that the Minister has shown and the work she is doing on the matter, and I look forward to following up on it in future.

Question put and agreed to.

Resolved,

That this House has considered the performance of the Disclosure and Barring Service.

Gangs and Serious Youth Violence

Helen Hayes Excerpts

Thursday 3rd March 2016 Commons Chamber

[Mr Lammy]

I notice that the Front-Bench Opposition spokesman is absolutely aware of that. She is ever so slightly older than me. At that time, there was real concern about gang activity in seaside areas or in urban areas of the country. The debate in this House about young people and crime and about gang activity is not new, so what is new? I think that the level of violence is new, the age profile is worrying and the geographic spread feels out of control.

On the age profile, the Met police says that its matrix—its central way of recording who is caught up in what it describes as gang activity—had a total of 3,459 individuals at the last time of publication in May 2014. There were 500 individuals under the age of 18: two 13-year-olds, 21 14-year-olds, 71 15-year-olds, 138 16-year-olds and 268 17-year-olds. There were also 356 18-year-olds, while 55% of the total were aged 18 to 22. Something is going on, and it is something we should be very worried about.

Any Members with significant housing estates in their constituency will talk about the arrival in this country of a phenomenon, which we often associate with America, of young people—teenagers—running drug activity on behalf of older individuals.

[Helen Hayes (Dulwich and West Norwood) (Lab)]

Does my right hon. Friend agree that the serious violence against women and very young girls associated with gang-related activity is not presently recorded appropriately or understood, and that not enough action is being taken on that specific part of this important problem?

Police Funding, Crime and Community Safety

Helen Hayes Excerpts

Wednesday 24th February 2016 Commons Chamber

[Helen Hayes (Dulwich and West Norwood) (Lab)]

I want to pay tribute to the hard work of the police in my constituency, which often goes above and beyond the call of duty. In addition to investigating crime, apprehending criminals and keeping us safe, in the current context of cuts to other public services, the police are too often the service of last resort for residents with severe mental illness and other vulnerabilities. Yet in London our hard-working officers are being let down and undermined by the current Mayor. We have seen enormous cuts to policing in London over the past five years, with the loss of more than 5,600 uniformed officers, including PCSOs.

[Byron Davies (Gower) (Con)]

Does the hon. Lady accept from me—I spent 32 years as a police officer—that the issue with mental health is not a new phenomenon but has always been the case?

[Helen Hayes]

The officers in my constituency tell me that the problem is more acute at the moment than it has been for many, many years, and that is my experience.

While I welcome the change in recruitment policy by the Metropolitan police to recruit only Londoners, the cuts are clearly limiting the progress that this policy has the potential to make in terms of black and minority ethnic representation in the Met, which still stands at only 11.5%. Much of the reduction in officer numbers is being achieved by not replacing retiring officers. Without new recruitment, the diversity of the Met will continue to lag behind that of the population it serves.

The devastating cuts have had a major impact. Every police officer I speak to is stretched more than they can ever recall having been in their working lives. Violent crime is going up, and last week HMIC announced that the Met requires improvement. Of all the reforms that the hon. Member for Uxbridge and South Ruislip (Boris Johnson) has made, the reorganisation of safer neighbourhood policing into the local policing model is the most damaging. Through that reform, the police are losing visibility, vital sources of intelligence and the ability to address minor problems before they escalate.

The Dulwich area of my constituency was recently dubbed the UK’s burglary hotspot on the basis of data from insurance claims relating to burglary. I have spoken to many residents who have been the victim of that horrible crime in recent months. Many have had windows and doors smashed in during broad daylight. In one shocking attack, a resident had the contents of a petrol canister poured over him. In that context, our local police have been forced to be reactive instead of proactive, visiting the victims after the crimes had taken place and responding to emergency call-outs. However, a proactive approach, through neighbourhood policing, is vital to addressing some of the most serious and pressing challenges that we face, such as gun and youth crime, sexual exploitation, radicalisation and terrorism, forced marriage and honour-based violence. To investigate and prevent those crimes, the police require a depth of knowledge and relationship with the communities that they serve, which cannot be fabricated in the heat of a rapid response once a crime has been committed.

One community activist in Brixton, who has engaged with the police for many years, said at a Mayor’s Office for Policing and Crime roadshow meeting that the erosion of safer neighbourhood teams had

“taken the heart out of policing”.

[Margaret Greenwood]

Neighbourhood policing, which is the eyes and ears of policing, is important in tackling terrorism. Every day, Members of the House walk past monitors that tell us that the level of threat is “severe”. Does my hon. Friend agree that this is the wrong time to be making cuts to our police?

[Helen Hayes]

I agree entirely with my hon. Friend. When communities know their officers and officers know their patch, the police have a public face at a local level. When that is taken away, public confidence all too often depends on headlines, high-profile cases and the individual experiences of people who have, sadly, already been the victims of crime. Neighbourhood policing should not be regarded as the softer side of policing. It should be regarded not as a luxury to be cut in a time of austerity, but as a vital relationship-building bridge between the police and the communities that they serve, and as the key to resolving and preventing many of the serious crimes that can threaten the security and stability of our communities.

[Naz Shah]

Is my hon. Friend aware that Her Majesty’s inspector of constabularies, Zoë Billingham, who led HMIC’s police effectiveness inspection, the report of which was published last week, described neighbourhood policing as

“the cornerstone of the British policing model”

and said

“I need to raise a warning flag here. Forces’ good performance in preventing crimes is at risk if neighbourhood policing is further eroded.”

[Helen Hayes]

I thank my hon. Friend for that intervention, which supports the case I am making. In London, we need a Labour Mayor to restore neighbourhood policing, as my hon. Friend has just said, as a cornerstone of the Met.

Oral Answers to Questions

Helen Hayes Excerpts

Monday 11th January 2016 Commons Chamber

[James Brokenshire]

My hon. Friend highlights the important point: we want to attract students to come to this country to study, but we also want to ensure that they leave at the end of their time. That was a particular problem under the previous Labour Government, but we are using exit check data to work with the university sector to see that students leave when they have completed their studies.

[Helen Hayes (Dulwich and West Norwood) (Lab)]

9. What recent progress she has made on reviewing the police funding formula.

[The Minister for Policing, Crime and Criminal Justice (Mike Penning)]

I announced in the House before Christmas that I was delaying the implementation of the new funding formula. We are considering the next steps, especially in the light of the excellent spending review settlement on behalf of the police that the Home Secretary has managed to get. I will update the House on the decisions I will make in the near future.

[Helen Hayes]

In the autumn statement, the Chancellor said:

“I am today announcing that there will be no cuts in the police budget at all. There will be real-terms protection for police funding.”—[Official Report, 25 November 2015; Vol. 602, c. 1373.]

We seem to have smoke and mirrors on police funding, because we now know that the draft settlement for the Metropolitan police in fact contains a 10% cut. That is in a context of increasing need, not least the need to investigate allegations of child abuse that occurred in the past. That need will increase as the Goddard inquiry gives victims and survivors the confidence to come forward. Will the Secretary of State commit to resource such investigations separately within the new formula so that they can be completed quickly and so that the perpetrators, many of whom are now elderly, can be brought to justice before it is too late?

[Mike Penning]

I do not recognise the figure of a 10% cut to the Metropolitan police, and neither does the commissioner nor the Mayor. I think the level of spending was a surprise to Labour Members, considering that they wanted a 10% cut across the board. We did not go along with that.

Child Abuse Allegations (Police Resources)

Helen Hayes Excerpts

Friday 30th October 2015 Commons Chamber

[Helen Hayes (Dulwich and West Norwood) (Lab)]

I am grateful for the opportunity to bring before the House the important issue of the resourcing of police investigations into historical child sexual abuse.

The extent of child sexual abuse that has taken place over many decades in the UK has shocked our country to the core. The facts that have emerged following the death of Jimmy Savile have been on a horrific scale. They speak of a culture in which children’s voices were not heard or believed, and in which children’s dreadful experiences were not recognised: most significantly, a culture in which fundamental wrongs were occurring on a routine basis in some parts of our society, and in which those who sought to raise the issue were ignored or silenced. It is entirely appropriate that an independent national inquiry has been established under Justice Goddard to investigate the extent to which state and non-state institutions failed in their duty to protect children, to understand exactly what went on, and to enable very deep reflection on how a part of our society was able to depart so radically from anything that we could consider right and proper, and good and true.

We talk about historical abuse in order to distinguish it from abuse that is occurring now, but for survivors there is nothing historical about it. They live every single day with the consequences of the torture inflicted on them by their abusers. They also live with the consequences of psychological abuse, having been told that they do not matter, that they would not be believed and that the consequences of speaking out would be worse than living privately with the pain they carry.

My hon. Friend the Member for Streatham (Mr Umunna) and I have met the Shirley Oaks Survivors Association. Shirley Oaks was a children’s home run by Lambeth Council. It was the largest children’s home in Europe. It is known that organised child abuse occurred at Shirley Oaks over many years, and there have been three successful prosecutions of abusers who operated there.

The Shirley Oaks Survivors Association has been established over the past 18 months, and it is striking that more than 200 people have come forward in that time to seek support and to bear witness to their experiences in local authority care. I pay tribute to the Shirley Oaks Survivors Association for its courage in speaking out, the support it is providing to a large number of survivors, and the painstaking investigatory work it is doing to uncover what happened at Shirley Oaks. I have listened first hand to some of the testimonies of former Shirley Oaks residents. It is both heartbreaking and sickening that vulnerable children—who were in the care of the state because they had already been let down in a multitude of other ways—were subjected to such devastating and damaging experiences.

The fact that the full and shocking scale of the trauma experienced by many residents of Shirley Oaks and of other children’s homes remained untold for so long is in itself a scandal, but it is clear that the wider acknowledgement of the prevalence of child sexual abuse is giving new confidence to survivors to come forward. It takes courage to disclose and speak out, and that process involves additional trauma. Reliving events that took place a long time ago can open the scars and make them raw wounds once again.

When a survivor has the courage to come forward to disclose painful past events and to make an allegation of abuse, it is vital that people have the resources and expertise, as well as the necessary time, to investigate with skill and care. That means giving time to police officers to travel to meet survivors in a place of their choosing. Many people who were abused at Shirley Oaks and at other children’s homes no longer live in the local area. People need the skills to engage sensitively and compassionately with survivors, to give them confidence that they will be listened to and taken seriously and that they will be believed. People also need the skills and the time to investigate historical events, to trawl through records and to investigate suspects rigorously and appropriately.

[Mr Chuka Umunna (Streatham) (Lab)]

I congratulate my hon. Friend on securing this very important debate, particularly on behalf of the London borough of Lambeth, which we both represent. The police have admitted to me formally that investigations carried out in the past were “of their time”. Does my hon. Friend agree that that indicates that they did not meet the standards we would expect of police investigations today, and that that is why it is all the more important that the investigations carried out now are properly funded?

[Helen Hayes]

My hon. Friend makes a very important point about the need for police investigations to be resourced properly. The survivor needs proper support and, in cases where the public sector has played a role, local authority resources should be made available so that they can go through archive records to find all the available evidence and, as my hon. Friend suggests, to investigate with modern eyes the wrongs that were perpetrated in the past.

My hon. Friend and I recently met senior police officers who are responsible for Operation Trinity—the investigation into historical abuse in Lambeth—and the wider police investigations on historical abuse. We were particularly concerned to hear about the resources available to the police. Operation Trinity has only a handful of officers working on it in a dedicated way, and there are 200 survivors of Shirley Oaks alone. As a consequence of the Goddard inquiry, tens of thousands of new allegations of abuse are expected across the country. That inquiry is already under way, and the first truth pilot—the inquiry work stream that enables survivors to give their evidence—started last week.

Senior Met officers told me that they are recruiting additional police officers to Operation Trinity. At the time we met, however, the resourcing plan had not been signed off, and it was not clear to me which parts of the Metropolitan police they would be drawn from or what additional specialist training they would receive.

This is at a time when the police are facing unprecedented cuts. Across the country as a whole, 17,000 police officers have been cut since 2010, and it is estimated that between 22,000 and 30,000 more will be cut following the comprehensive spending review. In London, we are set to lose all our police community support officers and between 5,000 and 8,000 police officers. These are not small cuts that can be accommodated through efficiency savings; they will have a fundamental impact on policing. I am very concerned that, at a time when the police are facing such significant cuts and a process is under way that will prompt many more survivors to come forward, opening up their pain and trauma as they do so, there is not currently a credible plan for resourcing the police investigations.

A further concern is that, although much of the resource for investigations into abuse that took place in the past has focused on London, it is clearly a national issue. Links have been drawn between abuse in children’s homes in Lambeth and locations in Wales and elsewhere. Understanding these connections also presents resourcing challenges. The police do not currently have fit-for-purpose IT infrastructure to enable them fully to evaluate all the information that is gathered and to join up investigations in different parts of the country.

The abuse of children that took place in the past is a national scandal—a national issue—and it demands a national response. It is not sufficient for the police and councils, both of which are experiencing among the greatest cuts of any part of the public sector, to have to find the resources from their mainstream funding to investigate allegations and support survivors. That is simply not a good enough response. The recent consultation on police funding arrangements made no suggestion that the need to investigate historical incidents should be a factor in considering the basis on which funding is allocated, and nor should it be. The need to investigate historical abuse is unique and extraordinary, and it should be treated as such. I am therefore asking the Home Secretary to recognise historical abuse as an extraordinary national issue that demands proper resources on a national scale so that we can understand what happened in full and provide the compassion, understanding and, ultimately, justice for survivors of this shameful period in our history.

The resource to investigate historical abuse should be a separate line in the comprehensive spending review, over and above the resources for individual police forces and, indeed, local authorities. It should include provision for specialist training, in relation to both survivors and investigating past events. It should provide for the co-ordination of investigations and fit-for-purpose IT facilities so that links can be drawn among the abuses that occurred in different areas of the country. I hope that the Home Secretary and the Minister will agree with me that we owe it to the survivors of child abuse to ensure that the investigation into the dreadful crimes committed against them is properly resourced.

--- Later in debate ---

[James Brokenshire]

The Under-Secretary of State for the Home Department, my hon. Friend the Member for Staffordshire Moorlands (Karen Bradley), is leading the work on exploitation. She is clearly a key person, but she is working alongside the Minister for Policing, Crime and Criminal Justice because there are policing aspects in which he takes a keen interest. Obviously, the Home Secretary is personally engaged in this issue, has committed her time to it and has given it the priority that it has. She is overseeing all this work and providing leadership within the Department. No doubt we will come on to the Goddard inquiry and the need for engagement with that. Victims and others must feel that they can come forward to the inquiry and share their experiences directly. It is important to underline that.

The central issue that the hon. Member for Dulwich and West Norwood raised related to police resources. There is no question but that the police still have the resources to do their important work. As a recent report by Her Majesty’s inspectorate of constabulary reinforced, forces are successfully meeting the challenge of balancing their books while protecting the frontline, delivering reductions in crime and maintaining public satisfaction with the police.

The Government are determined that forces should do everything they can to bring perpetrators of child sexual abuse to justice. Child sexual abuse now has the status of a national threat in the strategic policing requirement. That means that forces are empowered to maximise specialist skills and expertise to prevent offending and investigate allegations. Police forces, police and crime commissioners and, in London, the Mayor’s office for policing and crime must have in place the capabilities they need to protect children from sexual abuse. However, it is not for Ministers or the Home Office to direct forces on how to deploy their officers and staff to meet that requirement.

As the hon. Lady will be aware, the allocation of resources on day-to-day investigations into cases of abuse, including abuse that took place in the past, is an operational matter for the relevant chief officers and police and crime commissioners, who are much better placed to make local assessments of need and risk. It is then for the PCC or the Mayor’s office for policing and crime, in consultation with the chief officer, to take decisions about deployment. It is absolutely right that those decisions are made by those closest to the situation, rather than by central Government.

Of course, police forces should include in their policing and budget plans reasonable contingencies for unexpected events within their areas. If, as happens from time to time, the police face significant or exceptional events, we stand ready to offer support where we can. There is an established process by which police and crime commissioners can apply for special grant funding to help with those costs.

The Government’s commitment to tackling child sexual abuse extends beyond the work of individual forces. More widely, we have made available £1.7 million to fund Operation Hydrant, which is the national policing response that oversees and co-ordinates the handling of multiple non-recent child sexual abuse investigations. Those investigations specifically concern persons of public prominence or offences that have taken place in institutional settings. Operation Hydrant is overseen by the national policing lead, Simon Bailey, and plays a crucial role in co-ordinating information on police forces’ investigations that fall within the scope of its terms of reference.

That is not all. As I said at the beginning of my speech, it is vital that victims and survivors report the abuse that they have suffered, so that it can be investigated and the truth can be established. The Government are determined that no stone shall be left unturned in pursuit of that aim.

[Helen Hayes]

Would the Minister not accept that the existence of Operation Hydrant, which co-ordinates the response across all police forces, is recognition of the national scale of the challenge, and that it therefore makes sense to resource the response at national level with a separate line in the comprehensive spending review?

[James Brokenshire]

I was going to go on to highlight the additional £10 million that has been given to the National Crime Agency for the creation of more specialist teams to tackle this type of abuse. The need for such a response is also why the Home Secretary has established an independent statutory inquiry into child sexual abuse. The inquiry will challenge institutions and individuals without fear or favour, and will get to the truth in determining whether state and non-state institutions in England and Wales, including the police, have taken seriously their duty of care to protect children from sexual abuse. Justice Goddard is leading the inquiry’s important work and grasping this once-in-a-generation opportunity to expose what has gone wrong in the past and learn lessons for the future. The inquiry will, where necessary, refer any specific allegations to the police for consideration for criminal investigation.

The hon. Lady highlighted the important work on training and the response that can be expected of police officers, as did the hon. Member for Streatham. The College of Policing and the national policing lead have set the requirement for all forces to train all new and existing police staff, including call handlers, police community support officers, police officers, detectives and specialist investigators, to respond to child sexual abuse. The College of Policing has developed, and will keep under review, a comprehensive training programme to raise the standard of the police response to this crime, including by addressing police behaviours and attitudes, support for victims and the importance of partnership working and information sharing. In addition, the setting up of a new national centre of expertise will help with the understanding of national data and evidence, which will draw out factors causing and affecting child sexual exploitation and the front-line practice and integrated working models that work best.

We are taking immediate action to ensure that the mistakes of the past are never repeated. All chief constables have committed to a national policing child sexual exploitation action plan, which is aimed at raising standards in tackling this type of crime so that the police provide a consistently strong approach to protecting vulnerable young people.

Forces are being supported by Government to ensure that they deliver on that national plan. The national policing lead, Simon Bailey, has put in place regional co-ordinators and analysts, paid for by £1.5 million of Government funding in 2015-16, to ensure that forces are tackling child sexual exploitation properly. Through those co-ordinators and analysts we will build a picture of the threat of child sexual exploitation in each region and map out the detail of the police response to the threat. That will ensure that forces are improving their response to this type of crime in line with the national policing action plan.

I should also highlight Professor Jay’s report on the abuse in Rotherham, which, like other reports, made it clear that some forces have previously failed in their duty to safeguard children and, perhaps most shockingly, failed in how they treated victims of the most terrible abuse. The Government have been consistently clear that that culture of denial within forces must end. That is why, as I described, the College of Policing and the national policing lead have set the requirement for all forces to train all new and existing policing staff to respond to child sexual abuse. The College of Policing will keep that under review, which is important in terms of support to victims, as well as the importance of partnership working, information sharing, and police behaviour.

In response to increasing demand for the police to investigate online child sexual exploitation, the Prime Minister announced that an additional £10 million would be given to the National Crime Agency for the creation of more specialist teams to tackle such threats. We must not forget those at the heart of all this work, whose plight has instigated our determination to drive this action forward: the victims and survivors. We are providing an additional £7 million for services supporting survivors of sexual violence this and last financial year, and £2.15 million of that has already been provided as an uplift in funding for 84 existing rape support centres.

Devolution and Growth across Britain

Helen Hayes Excerpts

Wednesday 3rd June 2015 Commons Chamber

[Helen Hayes (Dulwich and West Norwood) (Lab)]

Thank you, Mr Speaker, for calling me to give my maiden speech today. It is a pleasure to follow the hon. Member for Aldridge-Brownhills (Wendy Morton) and I congratulate her on her maiden speech. I also add my sincere condolences to the family, friends and colleagues of Charles Kennedy, a truly compassionate and decent man.

I am proud to have been elected to serve as the MP for Dulwich and West Norwood, the area that has been my home for almost 20 years. Dulwich and West Norwood is a wonderful constituency south of the river, encompassing parts of Brixton, Camberwell and Crystal Palace, Dulwich, Herne Hill and West Norwood. It is a diverse constituency in every respect; a microcosm of London. And it is a place of firsts: the first public art gallery in England, Dulwich Picture Gallery; the first London teaching hospital, King’s College hospital; and the home to the first large Caribbean community to settle in London, the Windrush generation. We are a community formed and sustained by our diversity and I will always celebrate the contribution that people from many different parts of the world make to my constituency.

It is a great pleasure to be able to pay tribute to my predecessor, Dame Tessa Jowell. [Hon. Members: “Hear, hear.”] Tessa was elected as MP for Dulwich in 1992 and for the new Dulwich and West Norwood constituency in 1997. Tessa was a fantastic constituency MP and I know she is much-loved in this place, as she is in Dulwich and West Norwood. She was an MP who delivered for her constituents, transforming education and healthcare in Dulwich and West Norwood with four new secondary schools and the rebuilding of King’s College hospital. She has delivered for the country throughout her distinguished ministerial career, setting up Sure Start and, of course, bringing the 2012 Olympics to London.

At the heart of both Tessa’s politics and mine is the belief that, while working tirelessly to represent everyone, we have a particular responsibility to address disadvantage, especially for children born into poverty. In a society that can be very unequal and where people can easily be divided, we need our community organisations and public services to be the glue that binds us together. I wish Tessa every success in her bid to become Mayor of London. She is just what London needs.

Today, I want to speak about one of the most significant issues facing residents in my constituency: housing. The average cost of a flat in Lambeth and Southwark is £450,000. There are 20,000 people on the waiting lists for a council home in each of those boroughs, while the Government spent more than £10 million in my constituency last year on housing benefit for working households renting privately. Many who live in parts of my constituency where young families could previously afford to settle are deeply worried that this is not a future that their children or grandchildren can look forward to. In recent weeks, I met a family of six, with both parents working and the oldest children studying for exams, living in a two-bedroom privately rented flat; an NHS nurse sleeping with her new-born baby on her grandmother’s sofa; and a cancer patient evicted from her privately rented home by a landlord who simply wanted to increase the rent. Resolving the housing crisis needs a big vision and a comprehensive approach.

After a significant worsening of the housing crisis under the previous Government, I am dismayed that the Gracious Speech offers so few solutions. The central proposal is to extend the right to buy to housing association tenants. I support fully the aspiration for home ownership, but as someone who, running a small business, has worked as a town planner with communities across the country for the past 18 years, I know that there are better ways to achieve it. Extending the right to buy will: deliver home ownership for relatively few, while limiting the aspiration of a decent home for many more; reduce the prospect of getting an affordable home to rent for those who are on council waiting lists; reduce the ability of housing associations to deliver new homes; and place further pressures on an already overheated private rented sector.

I am proud to have been a member of Southwark council, which has a bold and ambitious programme to build 11,000 new homes. The proposal to fund the extension of the right to buy to housing associations from the sale of council homes would, quite simply, decimate this programme and force the sale of Southwark’s new homes before they have even been let to the first tenant.

We have a crisis. We need political leadership and a fully formed plan to address it, not a piecemeal approach that looks at only one aspect of the housing sector. We need short-term measures, especially in London, to regulate the private rented sector. We need every local authority in London, irrespective of political colour, to make a full commitment to delivering new genuinely affordable homes and to be held to account for doing so. We need new ways for the public and private sectors to work together to deliver homes across a range of different tenure types, including shared ownership and rent to buy. We need to hold developers to account for building out the planning permissions they hold. We need a plan for engaging and involving communities in this process. Homebuilding must deliver better outcomes for everyone, including existing residents.

I will work tirelessly with and on behalf of my constituents and with our local councils to address the housing crisis in Dulwich and West Norwood, and I call upon the Government to support us in this endeavour.