Bus Services Bill [HL]

Baroness Randerson Excerpts
Wednesday 20th July 2016

(8 years, 5 months ago)

Lords Chamber
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Lord Judd Portrait Lord Judd (Lab)
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My Lords, these are helpful and constructive amendments but, as with all amendments of this kind, they raise new issues. I am one of those who believes that you cannot get these issues right simply by rules and regulations; you have to win the battle of public commitment. It will not be easy for the driver to be as effective as he should be with the authority at his disposal unless the majority of people on the bus have a supportive attitude to what he does. If enough people are hostile, it could make it difficult for him on his own. Similarly, the bus operators need to take seriously the information displays in the bus about what the rules are. For example, in London there are arrangements for preference for disabled, elderly and frail people, but they are of course voluntary. It often strikes me that those notices are in very small print and not obvious to everyone who is travelling, particularly when the travellers may be an international group of people with language issues and so on. When the Minister responds, it will be important that he says what part the Government intend to play in ensuring the promotion of a public culture of understanding and support for those who have the front-line responsibility of making the practical arrangements work.

Baroness Randerson Portrait Baroness Randerson (LD)
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My Lords, I support the amendments in the names of the noble Baronesses, Lady Brinton and Lady Campbell, and will speak to my own Amendment 126, which is about audio-visual display. I disagree fundamentally with the noble Lord, Lord Snape. I was on a train yesterday and, between stations, my travelling companion cast doubt on whether we were really going to the destination to which we thought we were. When you are sitting and watching the display, it cannot come round soon enough. It may seem like an overprovision at some points. I understand that having the announcement again and again might seem repetitive to people on the bus for 20 stops, but the person on the bus for one stop has only one opportunity. It is often difficult to grasp that opportunity because of the noise on a crowded bus.

As someone with severe hearing loss, my interest is in the need for the announcements to be both visual and audio. I recently took a number of buses to new destinations in London on a weekend of childminding, which made me reflect on how important the visual display is—and not just for people who cannot hear the audio announcements. It is important for everyone who sits in the front third of the bus because, in London, the visual display is about a third of the way down the bus. If you are in the front seats, you cannot see that visual display so you rely on the audio announcement. That is important for everyone.

It is also worth noting that London buses are often very full, as they are in other parts of the country, and you cannot see the display for the people standing. Therefore, the system that we praise in London has proved the need for it to be spread throughout the country. Only 19% of buses in England have audio-visual displays, and 97% of that 19% are in London. That means very few buses anywhere outside London have displays and announcements. There is absolutely no reason why they should not be spread everywhere. This is not cutting-edge technology; it is not trying to develop the best and newest way of providing, let us say, electric buses; this is tried and tested. Asking the driver or other passengers is difficult, sometimes counterproductive and can be unreliable.

There seems to be a comfortable view in the industry that only regular passengers ever travel. That is so wrong. In the modern world, people travel to new parts of the country where they do not have a clue what places they are travelling through. Research shows time and again that uncertainty about the route and where to alight is one of the major factors deterring new passengers. I return to the principle behind the Bill: we should be attracting new people to the buses in order to have a flourishing industry.

I briefly refer to another issue raised in previous debate on the Bill: driver training. My noble friend Lady Brinton talked about the importance of training drivers so that they understand the nature of the disabilities they are dealing with and are empowered by their training. The Minister suggested in the kindest terms that I might be incorrect in saying that drivers do not have to achieve specific standards. I have had clarification of that now.

The periodic training to keep drivers’ qualifications up to date is the problem. All CQC periodic training providers have to register with the Joint Approvals Unit for Periodic Training, which was set up in 2007. It offers a quality mark to employers and driver training courses to maintain their licence. The advice for those running periodic training courses specifically states that you cannot have formal exams or tests within periodic training, and as a trainer you cannot issue a pass or fail for the evaluation session. Not only does government guidance not require the testing of trainees, it specifically excludes it.

As I have said before, being a bus driver is a very difficult job. I have huge admiration for bus drivers. They deal with passengers and very difficult traffic conditions and need to be empowered by the highest quality training. I urge the Minister to look again at the regulations so that we treat drivers fairly by ensuring that they are given the best quality training.

Lord Low of Dalston Portrait Lord Low of Dalston (CB)
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My Lords, I take the point of the noble Lord, Lord Judd, that measures to benefit disabled people will never be fully effective until there is full public commitment to them, but I put it to him—and I am sure that he would agree—that getting the law right is all-important in getting the framework in which public opinion is shaped.

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Lord Berkeley Portrait Lord Berkeley
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My Lords, in moving Amendment 84A I shall speak also to Amendment 84B, which is also in my name. Amendment 84A is a small amendment, but it is designed to ensure that when two or more enhanced partnerships meet and work together, the minimum standards that we will be discussing elsewhere and have already discussed are provided in both or all the schemes. Amendment 84B provides—on page 38, line 37—that an enhanced partnership scheme “must” specify the,

“requirements about the frequency or timing of particular local services or local services of particular descriptions”.

As a general comment on the further amendments in the group which propose changing the word “may” to “must”, I would be much happier if the word “must” appeared in the text because “may” can also mean “may not”. Is this going to be covered in further documentation and regulations? For something like this it would be much better to have a bit more definition. I am sure that it is the Government’s intention that these enhanced partnerships should specify the frequency and timing of local services as well as the different types of service, and indeed we have talked about these issues during the course of many amendments during the previous two days in Committee. I hope that the Minister will accept that the word “must” would be a beneficial improvement to the Bill. I beg to move.

Baroness Randerson Portrait Baroness Randerson
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My Lords, I shall address Amendments 85 and 86 tabled in my name. Once again these amendments are an attempt to firm up the Bill by ensuring that enhanced partnerships take into account the list of factors specified on page 39, which at the moment suggests that they “may specify” those factors. The list includes such fundamental things as tickets and entitlement to travel. We believe that enhanced partnerships have to take these into account. We are saying not that problems have to be solved in a particular way but that enhanced partnerships must take account of this. We are not prescribing the solutions.

Amendment 86 specifies that emission levels must be included in the factors that vehicles must meet and that disabled access arrangements must be taken into account. We have raised these issues before. Once again, this is a very basic reference to simple principles that really need to be taken into account in a Bill that will become an Act in 2016 and will probably suit the industry for the next 20 or 30 years, as the previous Act did. If we want to look ahead, we have to look at the society we are serving to ensure that the factors that are so important, such as emission levels, are considered in every circumstance, not just by the best operators and the most thoughtful local authorities.

Lord Shipley Portrait Lord Shipley (LD)
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My Lords, I support the amendment tabled by my noble friend Lady Randerson. It may appear to be an issue of semantics on the term “may specify” in new Section 138C, to which the amendment relates. The noble Lord, Lord Berkeley, wishes to amend the words to “must specify” and my noble friend Lady Randerson prefers the words “must consider”. I think the term “must consider” is better. “Must” is stronger than “may” and “consider” does not require a specification. I am not sure it is necessary to require an enhanced partnership to define or specify what a ticket looks like.

There are two issues in the long list of possible requirements in new Section 138C. Some have a national standard. They may relate to issues such as emissions, which my noble friend Lady Randerson has talked about, and they should apply across the country. Others are simply best left to the local arrangements and definitions of what seems appropriate. I hope that when we come to understand a little better what the list of requirements in new subsections (3) and (4) amounts to, we can get some closer definitions.

I understand that it is not necessary for this to be in the Bill, but the issue will arise in the context of statutory guidance. In that context, having read the list of requirements, it is helpful to consider what the appearance of a vehicle being used to provide local services should be. I do not fully understand whether the appearance refers to, say, the colour of a vehicle. In London, buses are red; in other places, buses in the same transport authority can be different colours. It is important that those matters are considered. Of course, appearance could relate to the number of times a bus is washed. On the appearance of a bus, if it gets dirty in winter, we prefer to have windows that people can see out of. I understand that this is a very small example, but we need to be a bit clearer about what the list of requirements actually is and, if they are requirements, whether they must or may be specified, and whether they must be considered. Having read all this very carefully, I have come to the conclusion that the words “must consider” are a better way of explaining what should be done.

I look forward to hearing the Minister’s response so we can understand a little better what this means by the time we reach Report.

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Earl Attlee Portrait Earl Attlee (Con)
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My Lords, this amendment would add an additional subsection to the list of requirements for an enhanced partnership scheme. The ability of commercial bus operators to set their own fares is a key feature of the deregulated market. Of course, fare structures are set competitively in the same way as any commercial enterprise looks at its cost base and what its competitors are charging and then structures its charges accordingly. The competition authorities have important safeguards in place to ensure that bus companies do not collude to stitch up the market and set fares at levels that disadvantage passengers, so there are already checks and balances. As an aside, I have heard people say that bus operators are charging people off their services by setting fares so high that they deter passengers. What nonsense. Why would a bus operator want to charge so much that no one uses their services?

Clause 9 inserts new Section 138C into the Transport Act 2000, setting out the requirements for an advanced partnership scheme. There are many useful things in here and I very much support the concept of enhanced partnerships where quality partnerships or even advanced quality partnerships have not been possible, for whatever reason. It would be an important addition to this new section if fare structures can be specified in an enhanced partnership only where all the bus operators in the partnership agree. Bus operators have the expertise to make these sorts of decisions and have been doing so for decades. It really should be their call, within the usual constraints of what is reasonable, on what the market will tolerate and so on. I do not think that local authorities have this expertise. Therefore, fare structures within an enhanced partnership should be for the bus operators to determine collectively. I beg to move.

Baroness Randerson Portrait Baroness Randerson
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Before I speak to the amendments in my name, I will contribute to the debate on the amendment of the noble Earl, Lord Attlee, which puzzles me. I cannot understand how a bus operator would be about to enter into an enhanced partnership if it did not agree with something as fundamental as the fare structure. The enhanced partnership would not be taking place. This is not something that local authorities are forcing bus companies to do; it is an agreement that is entered into by both sides. Therefore, if they could not agree on the fare structure, it would not be going ahead. I find the amendment puzzling.

Amendments 96 to 99 seek to find out more about how the Government envisage the system will work for enhanced partnerships. Once again we are trying to tackle the potential power of a bus operator to block an agreement or a partnership in an unreasonable manner. New Section 138F(11) refers to what the regulations may cover. But, to be honest—and I have read this a dozen times—it is pretty meaningless without seeing the draft of the regulations. So Amendments 97 and 99 require that the regulations be approved by Parliament—they cannot be slipped through by negative resolution. The important thing is that both Houses get the chance to debate the practicality and robustness of the regulations.

I remind noble Lords of what I said the last time we debated these issues. First, the Bill is a skeleton Bill. It stands or falls on the quality of the regulations. Basically, in this part of the Bill, we are being asked to approve a blank sheet of paper because we have no concept of what the regulations will look like. I remind the Minister that there are no guarantees of success for the Bill. The fact that there is a great deal of cross-party agreement with the principles of it does not mean that it will actually work in practice, because two previous attempts failed. The 2000 and 2008 Acts have not been practical. The practicality of the Bill lies in the regulations.

Secondly, I am not confident that even the Minister and his officials have a clear view yet of how some of this will work. I say this not out of any kind of inspired thought process but because the Explanatory Memorandum actually says at one point that the policy has not yet been finalised on an issue. You think to yourself, “If the Explanatory Memorandum confesses that the Government have not got round to the policy yet, clearly the regulations have not been prepared and the practicality and difficulties of them have not been assessed”.

I turn to Amendment 98. The concept is introduced elsewhere in the Bill that unreasonable objections should not be allowed. I am puzzled about why there is no mention of the concept at this point in the Bill. In this case, the provision allows objections on a purely numerical basis, rather than introducing again—consistently, I would argue—the concept that an objection might be unreasonable. This amendment attempts to introduce the concept of unreasonable objections to enhanced partnerships and address how they should be dealt with and tested. We suggest that, in the case of unreasonable objections, local authorities should have an appeal mechanism to a traffic commissioner. I hope the Minister will take on board the spirit of these amendments in an attempt to find out more details and practicalities of how this will actually work.

Lord Kennedy of Southwark Portrait Lord Kennedy of Southwark
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My Lords, the first amendment in this group was moved by the noble Earl, Lord Attlee. It is not an amendment that I can support as it is not a pro-passenger amendment. It goes against the intention of the Bill, which is to improve bus services outside London and increase the number of passengers and journeys. I agree with the noble Baroness, Lady Randerson: I find the noble Earl’s amendment a bit puzzling. I was not persuaded by his remarks in moving it and if it would take potential benefits away from passengers, I cannot support it.

The remaining amendments in this group are all in the names of the noble Baroness, Lady Randerson, and the noble Lord, Lord Bradshaw. In effect, Amendments 96, 98 and 109 provide that regulations may specify what constitutes unreasonable objections to a scheme and, where authorities believe that objections are unreasonable, for an appeals mechanism to the traffic commissioner. It is very important that any proposed scheme cannot be wrecked through objections intended simply to stop the scheme coming into effect. These amendments offer some protection to avoid such situations arising. Amendments 97, 99 and 110 provide that regulations may not be made unless a draft is laid before both Houses of Parliament, which is good practice. I am always strongly in favour of allowing Parliament to consider regulations which give the Secretary of State power to take action. The amendments would also provide a useful level of protection for the Secretary of State, and the Government would be wise to take that protection. The additional level of parliamentary scrutiny is always very welcome.

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Lord Kennedy of Southwark Portrait Lord Kennedy of Southwark
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My Lords, Amendment 91 is in my name and that of my noble friend Lady Jones of Whitchurch. It seeks to put into the Bill a new paragraph stating that passenger groups and other stakeholders must be consulted. We have discussed the issue before and I am sure that we will again. I am clear that the Bill is about improving the bus services that passengers receive. The voice of passengers needs to be heard loud and clear. To ensure that, our amendment puts it into the Bill. It is not good enough to rely on new paragraph (g), which states that other persons can be consulted as thought fit. This is too important to leave to chance like that.

Amendment 95, also in my name and that of my noble friend Lady Jones of Whitchurch, seeks to ensure that any consultation should be of reasonable timescale and in a format that would allow interested parties to respond. Noble Lords might say that that is all very obvious and would happen anyway, but allowing a specific period and thinking about how the consultation should be undertaken will make it more meaningful. Of course, this is only a probing amendment, and the matter may in the end be more suited to guidance, but it is important to have some clarity; I hope that the noble Lord, Lord Ahmad, can give us that.

Amendments 108 and 111 are in the names of the noble Baroness, Lady Randerson, and the noble Lord, Lord Bradshaw. They seek to ensure that, when making a variation to an enhanced partnership scheme, notice must be given to bus users. That is important, as the risk is that they will otherwise be forgotten about. It could be done by notifying passenger representatives and groups. I beg to move.

Baroness Randerson Portrait Baroness Randerson
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My Lords, Amendment 93, which is in my name, states:

“Once consulted, the Competition and Markets Authority may not overturn an enhanced partnership plan and scheme”.

We tabled it because we are seriously concerned about the retrospective role of the CMA that we have seen operating in the rail industry, for example. A retrospective power to impose competition, red in tooth and claw, at all costs is at odds with the principles behind the Bill.

We have a deregulated bus market. Through the Bill, the Government are trying to bring in an element of regulation to improve quality and standards. We support that, but the potential role of the CMA could undermine or, at the very least, seriously disrupt the purpose of the Bill. It is important that we get the role of the CMA clear at this stage and that, once consulted, it will not be able to say retrospectively—after an agreement has been made or a partnership or franchise established—that it is not possible, and to disrupt it and prevent it going ahead.

I draw noble Lords’ attention to the statement put out by the CMA on 5 July. Among other things, it states:

“We recognise that the introduction of franchising may be appropriate in specific circumstances. But we continue to believe that on-road competition should only be abandoned in favour of competition for the market where it’s clear that this is the only way to secure better outcomes for the travelling public”.

I emphasise the word “only”. It is impossible to prove that something is the only way. You can prove the reverse, but it is often impossible to prove that something is the only way. That sets an impossible hurdle for local authorities trying to set up either enhanced partnerships or franchising.

The CMA states that local authorities should have to,

“demonstrate that any distortion to competition created by the proposed arrangements”—

this applies to partnerships as well as franchises—

“would be justified by the contribution to achieving other policy aims”.

That is another complex and potentially impossible step. It states that local authorities should,

“ensure that partnership schemes don’t harm competition unless it’s strictly necessary to achieve their objectives. We want that principle to be hardwired into every stage of the process”.

It recommends that,

“LTAs should be obliged to take the following steps”,

and one of them is to,

“demonstrate that any distortion to competition created by the proposed arrangements would be justified by the contribution to achieving other policy aims”.

That is setting an impossible hurdle for local authorities to achieve. It is also in danger of making even partnerships so complex to achieve that local authorities simply do not bother. If that is so, the Bill will fail.

Amendments 108 and 111 both simply specify bus users as among those who must be consulted on enhanced partnerships. This is very much in line with the point that the noble Lord, Lord Kennedy, just emphasised. It is truly astonishing that the Bill, which purports to have at its heart the desire to increase the number of people using buses, specifies as people to be consulted the operators, the CMA and,

“such other persons as the authority or authorities think fit”.

It is perfectly reasonable to include the operators and the CMA, but I am unsure why it is not acceptable to use the phrase “bus users” or “bus user groups”. The poor old passenger is worthy of a specific mention. I know that the Minister will say, “Of course bus users will be consulted”, but I think that they are worthy of a mention. There is no philosophical or legal objection to mentioning bus users, because the Bill mentions them at one point—but it does not mention them consistently.

I urge the Minister to take our points on board. The bus user point is not new, but the role of the CMA needs to be clarified if it is not to make it very difficult for the Bill to work as intended.

Lord Berkeley Portrait Lord Berkeley
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My Lords, I would like to discuss Amendment 93. The noble Baroness has done the Committee a service by reading out a letter from the CMA. My first reaction was that the amendment was not a good idea, because it put a constraint on what the CMA would normally do. On page 42 of the Bill the CMA is listed as one of the organisations to be consulted, and that seemed all right to me. However, the CMA’s letter causes me some concern. Presumably, the Government consulted the CMA before drafting this text. The idea that, having been consulted once, the CMA would go against the principles of the Bill and come back for a few more bites of the cherry is going to put off a large number of authorities that might want to take forward these changes. That is worrying, because it might put off a lot of local authorities from doing it at all.

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Baroness Randerson Portrait Baroness Randerson
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My Lords, I will speak to Amendment 125 in my name, which, as the noble Lord, Lord Kennedy, has just explained, changes “may” to “must”. We strongly welcome the move to open data. For far too long, we have all accepted, possibly with some grumbling, a situation where there is a plethora of information on train services but very little information—outside London—on bus services.

I note the comments of the Delegated Powers Committee on the lack of clarity about what will happen to this information. Although the Explanatory Notes tell us that the powers given to the Secretary of State in this clause would,

“enable a single repository of information to be created”,

and that,

“The information … would be open to the public and could be used by software developers”,

in fact none of that is clear from Clause 17. Clause 17 is in effect an orphan clause, with no apparent reason or purpose. The amendment would ensure that the regulations “must” make the purpose of all this information clear and therefore that it “must” be free to users and passengers.

I support Amendments 124 and 124A in the names of the noble Baroness, Lady Jones, and the noble Lord, Lord Berkeley. I also support Amendment 124B because it is obviously logical to extend the information so that it includes numbers of complaints and performance statistics. However, I have some sympathy with bus operators: I have some concern about information on lack of punctuality, because in the bus industry that is largely the result of traffic congestion, which is not the fault of the bus operator. I fear that, if lack of punctuality were reported baldly, general traffic situations could adversely affect judgment on the efficiency of operators. I am interested to hear the Minister’s comments on the use to which the Government plan to put open data.

Lord Snape Portrait Lord Snape
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I support my noble friend on Amendment 124. I asked the Minister previously to come to Birmingham to see what is being done under the partnership in that city—not that I am qualified to send these invitations, but still. I send the same invitation to my colleagues on the Front Bench because the Bus Alliance recently published a pamphlet about the work that it is doing in the West Midlands, particularly on environmental matters, which would be of interest to my noble friend who moved the amendment.

I do not know whether the West Midlands Bus Alliance pamphlet has been widely circulated—I did suggest that it should go to noble Lords on all sides of the Chamber who have been participating in the Committee stage. Under the chapter entitled “Air Quality”, the alliance states:

“All buses operating in the West Midlands will be Euro V, Euro VI or better by 2020”.

It lists operator investment under the Bus Alliance Partnership in the West Midlands as comprising 49 diesel electric hybrids to be delivered by Diamond, a company based in the West Midlands, and National Express West Midlands through the Government’s Green Bus Fund. Further, there are 21 Travel de Courcey buses—a company based in Coventry—which have been,

“converted from Euro II and III to Euro VI”,

again with help from the Clean Bus Technology Fund. In addition,

“A further successful bid to the Clean Bus Technology Fund will see National Express convert 150 buses from Euro III to Euro VI”,

standards prior to 2020.

That is what can be done and it ought to be done countrywide. If anything, I suggest that the amendment could be toughened up to ensure that what is being done in the West Midlands under the Bus Alliance is done around the country if we are serious about improving air quality—particularly, but not solely, in our major towns and cities.

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This clause goes too far. As I said, it is political dogma and does not belong here. If we want to improve passenger services and passenger numbers, all options should be on the table at the very least. I hope that the Minister will agree to take away this dreadful clause and reflect on the debate this evening. I beg to move.
Baroness Randerson Portrait Baroness Randerson
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My Lords, my name is attached to this amendment and I strongly support the purpose behind it. As the noble Lord, Lord Kennedy, has made quite clear, there are more than a dozen council-owned bus services in Britain. Many of them are at the very top of their game; they are some of the very best bus services in Britain.

This is a nasty, mean-minded little clause. It is totally at odds, as the noble Lord has just said, with the rest of the Bill, which is supposed to be devolving power to local authorities. It is supposed to be seeking the best possible arrangements for running bus services. For the last 30 years, since competition came to bus services, local authorities have been allowed to keep the power to set up bus companies. Why is it thought necessary to take that power away now, when they have had it in parallel with deregulation for all these years? In practice, in the last 30 years, local authorities have not rushed to set up bus companies—rather the reverse. Judging by past experience, we in this House are probably setting bus policy for the next 30 years, so the Bill needs to be robust and to have the imagination to cater for circumstances that might arise in decades to come.

It is true that in the current financial circumstances, local authorities could not afford to set up bus companies. But it is not beyond credibility that, in order to save rural services at some point in the future, when local authority finances are less tight, a local authority may decide that it needs to lease a small fleet of minibuses to provide a rural service. That is a perfectly credible scenario. This clause would prevent it doing so, even in partnership with a local operator.

What about the operator who is about to go out of business and could be saved by the local authority buying a stake in the business or buying it, and therefore saving the bus service that is so valuable to the community? Clause 21 is not devolution; it is reverse devolution. It is perverse and plainly a ridiculous limitation on local authority powers. It seems to me to be totally unprovoked as I can think of no example of a local authority in recent years attempting irresponsibly to set up a bus company. So I urge the Minister: please listen to the strength of feeling here today. It is not worth the trouble to keep this in the Bill. The Government should just allow local authorities the discretion they deserve to be able to provide a decent bus service.

Lord Whitty Portrait Lord Whitty
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My Lords, most has already been said by my colleagues on the Front Bench. This clause sticks out like a sore thumb and goes against the rest of the Bill and any commitment to localism. It undermines the rest of the Bill, which essentially gives local authorities a range of options in how to optimise the bus services in their area—urban and rural. There are many circumstances in which the provision, in partnership or directly, of a municipally owned bus fleet could play a part. If that is closed off by keeping this clause in the Bill, we will be undermining the consensus behind most of its provisions. The Minister ought to take this back to his colleagues because it will be an issue of contention in the Bill’s later stages, and is already an area of extreme contention with many local authorities and bus operators around the country. It would be wise to listen to the Committee—to speakers on this side, at any rate—and withdraw the clause, preferably before Report.

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Lord Ahmad of Wimbledon Portrait Lord Ahmad of Wimbledon
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My Lords, it was all going so well. I am of course deeply hurt that the noble Baroness suggested that this was nasty and vindictive. I am sure the noble Baroness was referring to the—

Baroness Randerson Portrait Baroness Randerson
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I am sure the Minister accepts that I applied those adjectives to the clause, not to him.

Lord Ahmad of Wimbledon Portrait Lord Ahmad of Wimbledon
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Of course—I was only teasing. I understand and appreciate that. During the course of Committee thus far—I hope and am sure that noble Lords will recognise this—it has always been my intention to listen very carefully to contributions by all noble Lords regarding all elements of the Bill.

I will briefly outline where the Government stand on Clause 21. Again, I am sure we agree that private sector innovation has achieved a great deal for the bus sector. Across the country, operators are introducing smart cards, installing wi-fi and co-ordinating timetables, and some 89% of buses now comply with accessibility standards. But, as we have said previously, there is a requirement to ensure 100% compliance. All this progress is down to operators taking decisions that benefit passengers. Again, that sentiment is shared by all noble Lords. It shows that deregulation of the industry has achieved a great deal for passengers.

I am sure that many recognise that private bus companies, with some exceptions, which I acknowledge and which the noble Lord, Lord Kennedy, pointed out, such as Reading Buses and Nottingham City Transport to name but a few existing municipal bus companies, have continued to deliver local bus services for more than 30 years. We want to see them continue to thrive.

The Bill introduces a number of new tools that will enable local authorities to take more control over the bus services that are provided in their area. I assure noble Lords that we want to get the balance right between the local authority influence and the role that the private sector bus operators can play, and ensure both are incentivised to deliver the best services for passengers.

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Moved by
127A: After Clause 21, insert the following new Clause—
“Authorities in England: funding and obligations
(1) The Bus Service Operators Grant shall be terminated from the end of the financial year which follows the passing of this Act, and the monies therefrom shall be directed to relevant authorities.(2) Where there is established demand for bus services, relevant authorities must consider joint funding of services with specialist and community operators, when otherwise no bus services would be provided.”
Baroness Randerson Portrait Baroness Randerson
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Amendment 127A in my name would insert a new clause after Clause 21 that would cover essentially two things. First, it would phase out the bus service operators grant, with the money instead going to local transport authorities. Secondly, where there would otherwise be no bus service, yet there is a demand for such a service, it places an obligation on local transport authorities to work with specialist and community operators in partnership.

On the bus service operators grant, in a recent reply to me the Minister stated that this grant is worth £250 million a year to bus operators and local authorities, and that it has helped to extend the rural bus network by 13%. But that is only part of the picture. Basically, the bus service operators grant is going directly to operators. It is a poor incentive, particularly to greater energy efficiency. It represents the largest proportion of direct funding for the bus industry outside concessionary travel, which, of course, is not a subsidy. I believe that BSOG is currently paid to operators at a rate of 34.57p per litre of fuel used for running eligible bus services. Because it is directly linked to fuel consumption, a bus operator receives more subsidy if it increases its fuel consumption. It is therefore poorly linked to environmental objectives. BSOG artificially lowers the price of fuel and therefore reduces commercial incentives to bus operators to invest in more expensive low-carbon buses which deliver longer-term fuel and carbon savings.

At the moment, the grant subsidises bus journeys regardless of value or profitability of the service. Therefore, my amendment suggests that this grant should be phased out and that the money should go directly to local authorities. I suggest that it needs to be ring-fenced. These are, after all, tough times for local authorities and we need to ensure that the money is retained for the subsidy of bus services. Local authorities are well placed to decide local needs and priorities and to use the money to help them meet the objectives they set in their local transport plans; for example, the greening of their bus fleets. It is reasonable for the Government to decide what type of schemes can be covered by the grant but to leave it up to local authorities to choose local priorities. Crucially, the grant could be used to offer tenders to bus companies when otherwise local services would be withdrawn. I remind noble Lords that small operators, in particular, work to very small profit margins in some areas, particularly rural areas. Life as an operator in such areas is very tough and often on the margins. This grant could be used to assist them. We need to give local authorities the tools to encourage operators to keep running rural services.

Finally on this issue, as I understand it, the Government have already said that the bus service operators grant will be devolved to local authorities where franchising exists, so clearly there is no objection in principle to that. I urge the Minister to apply that approach everywhere.

The second part of the amendment is designed to ensure that local authorities work with other organisations which have a responsibility to provide local transport services, such as education, health and social services. In practice, this often means one local authority department being asked to co-operate with another local authority department, or it could mean co-operation with a neighbouring authority or with the Post Office or the health service. It seems to me simple common sense to require local authorities to work with others to get what is in effect best value for money. This is already done by some local authorities so there is no reason why it should not be done by many more. This amendment encourages them to do this. It does not force them to do it; it simply encourages them. I urge the Minister to give that serious consideration. I beg to move.

Earl Attlee Portrait Earl Attlee
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My Lords, I have always had concerns about the fuel efficiency argument that the noble Baroness so skilfully articulated. I do not oppose her vision but do not quite understand why the proposed new grant to local authorities would not get swallowed up in their general budget and not result in any additional services. If the noble Baroness would touch on that point, it would be helpful.

Lord Ahmad of Wimbledon Portrait Lord Ahmad of Wimbledon
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My Lords, as a Minister, one gets used to looking in front of one and not behind. I apologise to my noble friend for not realising that he wished to speak and for attempting to speak before he did. I thank the noble Baroness for her contribution. Her proposed new clause seeks to devolve the bus service operators grant, or BSOG as it is known, to local authorities, and would require authorities to consider joint funding of subsidised local bus services in partnership with specialist and community operators.

I know that the issue of funding for bus services was raised by many noble Lords during earlier debates on the Bill, and I agree that it is a key issue that we need to tackle. BSOG is a payment made to bus operators by my department to help support local bus services outside London. Since 2013-14, some £40 million a year of BSOG has been devolved to local authorities outside London, rather than paid to the bus operators. This money is for the services that local authorities subsidise themselves through the tendering system. However, the remaining BSOG funding is paid to bus operators for commercial rather than tendered services, reflecting the fact that in the current model of bus-service delivery bus operators are responsible for providing our local bus services and deciding which services to run.

I agree that where an authority takes on the financial risk associated with providing bus services through establishing a system of franchising they should have access to the BSOG funding that would have been paid to bus companies in the area. So BSOG funding will be devolved to local authorities where franchising is established. However, it is important to remember that where franchising is not established the deregulated market remains, with bus operators responsible for devising and running local bus services.

For many bus operators, BSOG can be the difference that ensures a local bus service is viable, and this can be especially true in rural areas—a concern expressed by several noble Lords. Such commercial services, which operate with no contractual relationship with local authorities, often run across local government boundaries. So decisions taken by one local authority, if BSOG funding was devolved to it, could very easily have a significant adverse impact on services in another area. Devolving BSOG to all authorities as a matter of course could therefore have significant implications. I should explain that we are already reviewing the BSOG system with the aim of ensuring that funding is targeted where it is most needed. I envisage that we will launch a consultation later this year on how the system could be reformed.

The noble Baroness made a couple of points about BSOG being a poor incentive for fuel efficiency. A number of existing top-ups to BSOG incentivise particular improvements, including environmental improvements. I agree that a fuel-based system sends unhelpful signals. That is an issue we will be looking at in our review and the consultation to which I referred.

I hope this reassures the noble Baroness that we are thinking about the BSOG system with the aim of ensuring that we get the best out of the funding available. However, I would not want to pre-empt that exercise by setting out changes on the face of the Bill. However, I agree that resources can be used more effectively where services are planned together, and where specialist and community operators are involved. This is something we are exploring through our total transport pilots as we want to ensure we make the funding available go as far as possible.

I reassure the noble Baroness that we will continue to look further at the extent to which this policy can be pursued and championed, and whether it is something that can be considered further in the Bill. Given that reassurance and explanation, I hope that she is minded to withdraw her amendment.

Baroness Randerson Portrait Baroness Randerson
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I thank the Minister for his comments. I say to the noble Earl, Lord Attlee, that I acknowledge that the bus service operators grant would be at risk in the light of very tight financial circumstances in local authorities, which is why I suggested that it should be ring-fenced. However, it was not appropriate to include that measure in the amendment because it related to local government funding rather than the issue of transport. I agree with the noble Earl about the danger there but I do not think that is reason not to do it; you have to structure it right.

I welcome and look forward to the consultation this autumn that the Minister referred to, but the bus service operators grant is out of date. It needs to be modernised to reflect modern criteria and priorities, especially environmental issues and the particular needs of rural areas, which suffer badly despite the grant. I welcome the Minister’s words on the total transport pilot. I hope it is successful. On that basis, I am happy to withdraw the amendment.

Amendment 127A withdrawn.

Groceries Code Adjudicator Bill [HL]

Baroness Randerson Excerpts
Tuesday 26th June 2012

(12 years, 5 months ago)

Grand Committee
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Duke of Montrose Portrait The Duke of Montrose
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I support the noble Lord, Lord Browne of Ladyton. In particular, I will back up his arguments on several of the points, although I must declare some interests as a meat-producing farmer with a 30-month production delay.

The difficulty, as the noble Lord pointed out, is that the subject matter of the Bill is very certainly reserved. The items that it will deal with are heavily devolved, both in terms of agricultural support and meat inspection. Many elements of the supply side are devolved, so there is great concern for devolved Administrations in this whole matter. The noble Lord was making the point quite well that this is not something that will require what we describe as a Sewel motion. It was drummed into us when we were debating the Scotland Bill that there is a convention in place. It would be interesting to know from the Minister if the convention has meant that the subject matter of this Bill has been run before the Scotland Office or the Scottish Parliament—not that we necessarily need to await their approval. As the noble Lord says, if we include this element of receiving these reports, we would dilute any sense of particular prejudice against the Scots.

Baroness Randerson Portrait Baroness Randerson
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My Lords, I thank the noble Lord for tabling these amendments and concur with the viewpoint of the noble Duke. I am speaking from a Welsh perspective, with experience of the Welsh situation. The noble Duke is correct to acknowledge the significant role of the devolved Administrations in relation to this topic. As has been said by both speakers so far, the devolved Administrations have power over key issues.

The Welsh Government obviously have considerable power over agriculture and agricultural issues. Indeed, that power has grown considerably in the 12 years since devolution. They make the key decisions on agriculture. Even on the economy, many levers are in the hands of the Welsh Government rather than the UK Government. It is really important that the adjudicator, once established, has a regular and close dialogue with the Governments—the Executives—of Scotland, Wales and Northern Ireland, because it is so important to their day-to-day decision-making on policy.

As a member of the Welsh Assembly for 12 years, I sat through more debates on the supermarket ombudsman, and more questions on when the supermarket ombudsman would be set up, than I could possibly recall and count. It is a topic that was very close to the hearts of Assembly Members in Wales, across the board. It would be right for them to be closely involved from now on.

Baroness Wilcox Portrait Baroness Wilcox
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My Lords, I fully recognise the interests of the devolved Administrations in this Bill: of the noble Duke, the Duke of Montrose, for Scotland and the noble Baroness, Lady Randerson, for Wales.

The Government have kept in close contact with the devolved Administrations through the development of both the policy and the legislation, and we are grateful for the strong support that they have given to this Bill. Officials in my department have discussed this with representatives of all the devolved Administrations on multiple occasions, and continue to do so. We would of course expect the adjudicator to informally interact with the devolved Administrations in the same way.

However, formally speaking, the groceries code is a non-devolved issue, as it is a matter of competition law. The adjudicator therefore has no formal responsibilities to the devolved Administrations. Given this fact, a statutory duty to report to such bodies would therefore be inappropriate, and could make the adjudicator’s role less clear. Additionally, it might suggest that the devolved Administrations had responsibility for oversight of the adjudicator, when in fact they do not have powers to control either the code or the adjudicator. However, as I have said, we have worked and will continue to work very closely with the devolved Administrations. It is in all our interests that we do so.

If I may, I will discuss the issue regarding the Competition and Markets Authority when we discuss the seventh group of amendments. I therefore ask the noble Lord to withdraw his amendment.

--- Later in debate ---
Baroness Byford Portrait Baroness Byford
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My Lords, I declare a past interest. We are still farmers, but we do not supply supermarkets any longer. In fact, we used to have a contract with Waitrose to supply pigs. I reiterate what the noble Lord, Lord Knight, said earlier: Waitrose offer a very good example and a steer to a lot of the other retailers that we are talking about.

I will comment on my noble friend Lord Howard of Rising’s point. I would be anxious if we went back down the route that he suggests. I also seek clarification from the Minister, or from himself, on how you classify what is “publicly available”. Obviously, a lot of information is hearsay and is not publicly available. I would be really quite concerned about that.

On the earlier comments about third parties being able to give evidence to the adjudicator, this morning I asked the National Farmers’ Union, which has sent a briefing to all of us—and of which I declare myself a member—whether it would only do that on behalf of its members. It seemed a logical question to ask. Otherwise, there may be many other people who would be affected if they were willing to take it up on everybody’s behalf. I think that the answer I got to that was that, generally, it would probably be instigated by a member, but that other evidence and considerations would obviously be taken into account. I am quite happy with what is in the Bill, and would be quite concerned if we started narrowing it back just to information provided by a supplier. We have been down that route before. That would identify the supplier to the supermarket very quickly, which the Bill is not trying to do. The acceptance that third parties can give evidence and bring things forward to the adjudicator is hugely important.

My noble friend Lord Howard of Rising is right that the balance lies where mischievousness creeps into it. Clearly, all Members of this Committee would be horrified about that. My reading of the Bill is that I am reasonably comfortable with it, and am not particularly concerned about that. The detail in the Bill does not totally stop it happening, but it certainly discourages it. These instigations of investigations should only happen on good grounds.

Baroness Randerson Portrait Baroness Randerson
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My Lords, I wish to state clearly that I do not agree with the arguments of my noble friend Lord Howard of Rising. If there had been a robbery, would we ever argue that a witness to that robbery could not give evidence to the police and that the only people who could do so would be either the robber or the victim? We have to open this out so that the general principles on which we base so many issues of this nature in society apply, so that other people are allowed to make complaints. I give one example: there are plenty of organisations in civic society that might wish to make a complaint on behalf of a supplier in this case. I remind noble Lords that other aspects of the Bill ensure that it is not in your interest to make vexatious complaints. The adjudicator can, at his or her discretion, apply costs against those who do so. I am absolutely sure that a supplier who sought an advantage against another supplier in the way that has been suggested would be the subject of that kind of cost.

Earl of Sandwich Portrait The Earl of Sandwich
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The noble Baroness, Lady Byford, and others said exactly what I would have. I am an NFU member. I know how much the Government have steered a course in this to accept third parties. I do not know what the noble Lord, Lord Howard, meant by “all and sundry” but it is a rather sinister phrase. It presumably means mischief and none of us wants that. I hope that the Government keep the wording as it stands.

Railways: Great Western Franchise

Baroness Randerson Excerpts
Tuesday 6th March 2012

(12 years, 9 months ago)

Lords Chamber
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Earl Attlee Portrait Earl Attlee
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My Lords, the document that the noble Lord, Lord Berkeley, referred to covers the Bristol metro. It would be very helpful to have a response from local stakeholders on how they want the balance to be struck between the needs of the metro system and those of longer-distance travellers.

Baroness Randerson Portrait Baroness Randerson
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Will the Minister give us an assurance that the franchise will be let in a manner that is compatible with the establishment of a south Wales valleys metro—a project on which there is a considerable degree of consensus and unanimity in the area?

Earl Attlee Portrait Earl Attlee
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My Lords, I am sure that officials take all relevant considerations into account, but I cannot comment on my noble friend’s particular point.

Protection of Freedoms Bill

Baroness Randerson Excerpts
Tuesday 29th November 2011

(13 years ago)

Lords Chamber
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Lord Lucas Portrait Lord Lucas
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My Lords, the noble Baroness, Lady Hayter, is being optimistic in thinking that she will achieve what she sets out to achieve in her amendment. Governments usually have their heads well sunk into the sand by the time legislation gets this far, particularly with the Daily Mail behind it. However, I hope she achieves success in making sure that this business is properly regulated.

As the noble Baroness said, the real problem was that motorists were being subjected to rogue clampers and treated in completely unacceptable ways. That situation might have been dealt with in other ways but it is now being dealt with in this way. There is nothing that I can see in the Bill at the moment that will save motorists from being done in by rogue ticketers. Indeed, the clampers will not have to change their tactics much because in Clause 54 there is a provision for movable barriers. All they will need is a gate across the entrance to a car park and they will have effectively immobilised a car and put it in exactly the same position as if there was a clamp on it.

There are also individual barriers on individual parking places—those little posts that have a key turned in the top—and so individual parking spaces may, under the provisions of Clause 54, continue to be subject to the kind of practice the Bill objects to—that is, the immobilisation of a car, subject to a stiff penalty, without any regard to the needs of the occupant, or of a blue badge holder and so on.

Not only is the Bill deficient in that it allows a slight change of tactics to continue the practices objected to but it opens the business of ticketing to a whole range of untrustworthy organisations. It does not take much to find someone who will sell you a book of 20 parking tickets. You then go and slap them on any car you like and if the motorist pays up you get a cheque back—very nice. This can be done under the guise of protecting your own property—which you might be—or you might do it randomly. There is no proper control over this.

The people doing this are, as the noble Baroness said, being given access to the DVLA database; they are entitled to know whose car it is. If the police are occasionally corruptible, what do we think of these people? If you want to know whose car is parked somewhere, you make sure that you make friends with the person who gives you the ticket that you stick on the car and they will drop you the name and address as if it was public property. We have to make sure that there are tight regulations under the Bill for anyone engaged in ticketing, and also on those who are allowed to continue operating fixed barrier car parks, whether of the conventional kind such as you might find under the National Theatre or others where you drop in coins as you exit. There needs to be proper regulation of those people to make sure that we do not get the cowboys back in another guise.

I believe that the Government intend to license the British Parking Association—it is a totally reputable body and I am quite happy that it should be in charge of the scheme—but any organisation such as that will find it difficult to discipline its members unless the Government insist that the scheme has teeth and take a supervisory role so that if they start falling down on the job they can be brought to book. The Government cannot dodge their responsibilities by saying that tickets are okay. Tickets can end up in large bills for people. If those sending out the tickets choose to employ bailiffs who are not shy of employing all the tricks of the trade, people can end up with bills approaching a couple of thousand quid—not legally, but none the less they do. Why should motorists be subject to that kind of harassment just because of a badly drafted Bill?

We need to sort out the business and to make sure that anyone benefiting from the structures in the Bill is reputable; that it is easy to obtain redress when things have gone wrong and that it is cost-free to obtain that redress. This Bill does not do that yet. I hope the noble Baroness will receive support from her Front Bench in pushing for changes, even if she cannot get all that she asks for.

Baroness Randerson Portrait Baroness Randerson
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My Lords, unlike the noble Baroness, I start from the point of view that clamping must be stopped. I have concerns about some aspects of the Bill, including the role of the accredited trade association. In practice, as the noble Lord said, there is only one and, although it may be a perfectly reputable organisation, not all of its members live up to the expectations that one has of them. As has been said, it is very difficult to police a members’ organisation. There needs to be a further effort, via legislation, to raise standards in the industry and there need to be mechanisms that ensure standards are raised, such as a guaranteed right of appeal.

The code of conduct must include a provision on clear bay markings, lighting and adequate size of parking bays. There have been too many cases of people being fined exorbitant amounts of money because one wheel of their car protrudes into the neighbouring parking bay. Irritating as that may be to you and I when we go to the supermarket and it is the last available parking bay, it is nevertheless the case that at night in a dark car park, when the markings have long ago rubbed off, that can be—and is— exploited. There is plenty of evidence of that.

Penalty charges and tickets should be levied only by companies that adhere to the code of conduct, to which I have referred, and the charges must be reasonable. A good benchmark would be the charges levied by local authorities. They vary of course from area to area, but the joy of that as a measure is that it takes account of the local market in parking provision and enables variation from one part of the country to another. It gives a reasonable comparison.

I should like to ask the Minister about the experience in Scotland. I understand that wheel clamping is illegal in Scotland: has there been the explosion in unfair and extortionate ticketing that the noble Baroness fears? I do not recall reading or hearing about that problem but it would be useful to hear about the experience in Scotland.

On Amendment 42, I want to raise a couple of practical issues relating to this. First, proposed new subsection (2A) refers to an offence not being committed,

“if … the vehicle is not registered under the Vehicle Excise and Registration Act”.

As I understand it, that means that it would be legal to wheel clamp foreign vehicles. I wonder where that places us in terms of EU law and international law and whether it is possible to discriminate against foreign vehicles in that way. I am not for one minute suggesting that it is desirable to do so and I do not know whether the noble Baroness intended that outcome but, as far as I can see, included in those vehicles that are not registered would be foreign vehicles. That could cause a problem.

Railways: Cardiff Valley Lines

Baroness Randerson Excerpts
Monday 28th March 2011

(13 years, 8 months ago)

Lords Chamber
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Earl Attlee Portrait Earl Attlee
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My Lords, I am aware of the success of the lines. The noble Lord asked about a meeting. Yes, I will facilitate that. I think noble Lords need to understand that electrification can have a good business case when the existing rolling stock needs replacing and the frequency of vehicle movements is relatively high. That does not yet exist on the Ebbw Vale line.

Baroness Randerson Portrait Baroness Randerson
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My Lords, the announcement of the proposed electrification of the valley lines was strongly welcomed in Wales but there was some disappointment that the electrification of the First Great Western line did not go beyond Cardiff. I was very pleased to hear that the Government are keeping that under review. Can the Minister give us some detail of how that review will take place?

Earl Attlee Portrait Earl Attlee
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My Lords, Governments keep everything under review. It is important to understand that the rolling stock that will be used on the Great Western line is the bi-mode IEP train. The savings in time from Cardiff to Swansea will be minimal because the maximum speed on that line is severely restricted. Therefore, there would be no benefit from electrification in the short term.