Jobseekers (Back to Work Schemes) Bill Debate
Full Debate: Read Full DebateSimon Hughes
Main Page: Simon Hughes (Liberal Democrat - Bermondsey and Old Southwark)Department Debates - View all Simon Hughes's debates with the Department for Work and Pensions
(11 years, 5 months ago)
Commons ChamberThank you very much for calling me, Mr Deputy Speaker. I apologise to you, the House and the Minister that I was not hear for the earlier part of the debate. I was in a Select Committee upstairs and then in a meeting. I wanted to contribute to the debate because the Bill troubles me.
I will start by expressing concern about a couple of matters raised by the hon. Member for Easington (Grahame M. Morris), which are relevant because they are about how we treat the rich as well as the poor. I am not party to what is going to be said tomorrow, but I hope that the Government will go ahead with having a tax system that requires a minimum amount of tax to be paid by everybody. It is planned that that will be in the Finance Bill for the coming year. I share his view that we need a system that does not allow people to escape their tax obligations and that that should be a general principle.
I also share the view of the hon. Member for Easington on who should pay more into the system in times of austerity: it should be those who are better off. As it happens, we disagree about whether the better-off now pay more or less. My right hon. Friend the Member for Wokingham (Mr Redwood) intervened on him to point out the hard truth for a Labour MP that during the whole of the Labour Government, the top rate of tax was lower than it is now and lower than it will be after the change this year. There is no backing away from that. I think that that was regrettable, whatever the explanation. However, I want mainly to talk about the Bill.
I understand why the Government read the judgment from the Court of Appeal and have come to the House. The Court did not overturn the principle that people should do some mandatory work while on benefits, but it found—to put it bluntly—that there was a flaw in the paperwork sent to people requiring them to do that. I would have preferred the Government to go to the Supreme Court and wait for that judgment before seeking parliamentary approval to change the law in relation to a large number of cases. I understand the financing and the logic, but I am always nervous when we do not wait for the courts to adjudicate.
I have not talked about this with the Minister but I assume that the Government are nervous that they will not win in the Supreme Court, which is why they have come before the House now. I am nervous about that, but it is not my principal concern about the Bill. My principal concern is about the system that the Bill will continue, which is—to put it bluntly—bigger than the Bill itself. I am sure that will have been the subject of a speech from those on the Labour Front-Bench, just as I have heard that point in speeches from Labour Members who have already spoken.
Despite difficult economic times, I am happy that over the past few months my constituency, which, as colleagues know, is just over the river, has begun to see a reduction in unemployment, both generally and among young people. It is not a huge reduction—I am not naive about that—and when I checked a minute ago it was still ranked 214th in the country in terms of the percentage of those who are unemployed. We are still in the top half of the table, and 5.9% of the population are still not in work although they would like to be. Nevertheless, the figure has come down from its peak of 6.2% in September and October 2011.
I am concerned that we are still running a system—I would be happy to continue this conversation with colleagues from the Department—that does not work or achieve what the Government wish it to achieve, and I will illustrate that point with four constituency cases from recent months. The first concerns a constituent called Mr RE—I will use initials in all cases because I do not have permission to share the details—who wrote to me in autumn last year. I then wrote to the Jobcentre Plus manager for my constituency, with whom I have a good professional working relationship. Mr RE told me that he wished to dispute a sanction on his JSA claim. He said he had received a letter from Seetec, the providers of mandatory work activity in my constituency, asking him to attend a mandatory work placement in June 2012 at the British Heart Foundation and a charity shop quite near to where I live on the Old Kent road.
On 21 June, the day before Mr RE was due to start, he received a letter from a voluntary organisation for vulnerable adults inviting him for an interview the following Monday—25 June. He told me that he intended to train as a social worker and that a work placement such as the one offered by Sova, the voluntary body, included a requirement to apply for an MA course in social work. He therefore needed to make that interview a priority. He had only a day’s notice, which he needed to spend in preparation and buying appropriate clothing. He telephoned Seetec as soon as possible to advise that he would not be able to start his work placement on 22 June, but said he would be available from 26 June onwards.
Let me just finish this example. Mr RE told me that Seetec was unwilling to discuss the matter and that nothing was resolved. He found the telephone staff rude, abrupt and unwilling to hold a sensible discussion. He went for his interview with the voluntary organisation for vulnerable adults and—as he said he would—he attended the mandatory work activity the following day. Three days later he received a letter advising him that as he had not started his placement on the date originally requested—22 June—he was no longer required to attend. He then received a letter informing him that his JSA claim, and that of his partner, would be suspended from 1 August until 30 October last year. I protested that that was a completely inappropriate penalty because it seemed to me that he had good reasons for not attending his placement on 22 June that were directly related to finding work. Furthermore, he had telephoned the provider to explain the reasons, and he attended the work placement as soon as he was able. I stated my view that the system was clearly failing. As it happened, in the end, a review found in his favour. Jobcentre Plus said originally that he did not tell it of the work placement, but it gave in when he queried that. Jobcentre Plus has cancelled the sanction.
That was a satisfactory outcome, but it is not the only complaint that has come my way. The second case is of D.P., who contacted me on 25 January. He told me that three sanctions had been applied to his JSA claim for failure to attend appointments at the jobcentre. For the first two sanctions, he had failed to attend because he had not received the letter in the post. His representative had written to the jobcentre but it did not agree to lift the sanction. He does not understand the reason for the third sanction, which applies from 10 November 2012 to 10 May 2013, and feels he has done all he can to comply with jobcentre requirements but is still being punished. He has received such severe sanctions that, effectively, he is no longer receiving JSA. I have not yet received an answer to my letter.
I wrote about the third case on 4 March. C. McC. says she is currently claiming JSA and has been required to attend a work placement at Divine Rescue in Walworth. However, she tells me there is no work for her to do there; that she spends the day from 10 am to 5 pm unoccupied; that no training is provided; and that there are no computer facilities to allow her to work independently.
The fourth case is of a friend of a constituent. A.S. has an accounting qualification and has worked in finance. He has just finished three months’ work experience as an intern in the financial department of a local company, which was appropriate to his career plan. He is a graduate and has a relevant background. He got the placement not through the jobcentre, but separately. He was asked to attend a CV workshop while doing his internship. With the help of my office, we managed to postpone the workshop so he could complete his internship. He was told he was to do mandatory work activities—he was told he had to go and work in a Red Cross shop elsewhere in south London—with no discussion of his qualifications or experience.
The right hon. Gentleman said earlier in his speech—I tried to intervene at the time—that the problem was with the paperwork. To some extent, I accept that he is right, in that the regulations did not conform with the provisions of the Jobseekers Act 1995. However, is he aware that the Court of Appeal went beyond that by stating
“the Regulations conflict with article 4(2) of the European Convention on Human Rights which provides, subject to exceptions, that…‘No one shall be required to perform forced or compulsory labour’”?
That is slightly more than a departure from the right paperwork.
I apologise to the right hon. Gentleman for delaying his intervention. My understanding—the Minister could be helpful in this respect in her winding-up speech—is that the Court upheld the general policy principle of the employment programmes and ruled that the general principle of such employment programmes did not breach article 4(2) of the convention. The failures to be specific and to get the paperwork right meant that programmes could breach the convention. I am not disputing what the right hon. Gentleman says, but I understand that mandatory work activity is not illegal under the European convention. We need to be clear about that. Labour Front Benchers accept the principle of mandatory work activity, provided that it is decent, and accept sanctions in the benefits system.
Lord Justice Burnton made it clear—I think I quoted him before the right hon. Gentleman arrived—that this is a constitutional issue. It is not just a matter of not informing claimants, but of not informing this House.
I did hear the hon. Gentleman and I accept what he said.
My fourth constituent was sent to a charity shop. He was required to carry out mundane manual lifting work. He said that he had a problem with a back injury, which meant that the work was inappropriate. He has asthma, and therefore work in a dusty environment was not great. There was a failure to provide sufficient work for people to do, including for other people who had been sent there. There was a clear breach of the rules that state that people are meant to work four weeks for five days a week from Monday to Friday. The person at the work placement said, “You have to work on a Saturday if I say so.” Clearly, that was not in the paperwork. The crude point for the Minister is that I am not sure that a graduate seeking work in finance should be sent to a charity shop to dust shelves and move boxes. This seems to be regular and routine in the current system. The Government are spending taxpayers’ money on providing schemes that should help people back to work. I am not sure, however, that there is any intelligent management of the schemes being offered.
It is entirely reasonable for somebody who has been out of work, and has extremely low qualifications, to do a relatively low-skilled mandatory work activity. It is not reasonable if they are seeking to do something else. The Secretary of State is in his place, and he has always been very courteous and helpful in responding to such issues. I ask him and his team to consider how we can significantly improve the quality of mandatory work activity, monitor it better and ensure that we do not send people to do work that, bluntly, will be of no use to them in enhancing their job prospects. Almost nobody wants to be on benefits all the time. People on benefits struggle to make ends meet and we need to do better.
Is the right hon. Gentleman saying that to impose a sanction over a menial task on a highly qualified individual who may never use those skills again would be wrong?
We could have a complicated and long debate. Should people in this House, if they find themselves later in life to be unemployed and it is deemed appropriate that they are sent on mandatory work activity, be sent to work in a charity shop moving boxes and dusting shelves? One could argue that it would be good for us, and good for everybody—
I am listening carefully to what my right hon. Friend has to say. As the Minister of State, Department for Work and Pensions, my hon. Friend the Member for Fareham (Mr Hoban), has made clear and my hon. Friend the Under-Secretary of State will make clear, all of these things are kept constantly under review. We want to improve them and that is what jobcentre staff do. They are brilliant at that, by the way, and they get better and better. My point on mandatory work activity is that it is not just work experience. It is also about changing culture: finding out whether someone is working and not declaring it; and getting people used to the idea of getting out of bed in the morning and attending somewhere where they do what they have been asked to do, because they have so got out of the habit of doing that, that even attending an interview has become a problem for them. This is not just about training; it is about getting people culturally back in line so that they can then be dealt with by advisers.
I absolutely understand and agree with that point. That is fine for all people of that type. In the case of my last example, the individual had been doing an internship and getting up, always being on time and being there all the time. If anybody had checked, they would have known that he had had a 100% successful record in the previous three months. There was no history of shirking, not getting up or lying in bed. Therefore, it would have been appropriate for an interview to find out about that work history, and assess and discuss what might have been appropriate.
Another constituent—a friend of mine living in Waterloo—had been out of work and claiming jobseeker’s allowance. He went to the jobcentre and was invited for an interview with Seetec, which he attended. It was about to send him to Tesco to stack shelves, but he persuaded it that there was an opportunity of mandatory work activity in a photography shop in the west end. He has photographic skills, and he persuaded Seetec, once it had spoken to the employer, that it would be a better place for him to go. I am not disputing the Secretary of State’s view that some people need to get into the culture of work, but the system fails those who are competent at work, have worked and are willing to do their bit, but get thrown into the wrong place, often to do highly inappropriate activities.
I hope that I have made it clear that I think there are underlying serious issues. I am grateful that the Secretary of State has tabled amendments and new clauses to ensure that this matter does not disappear, but comes back to us through regular reporting. My message to the House and the Government is that we need a better system, because a lot of people who are on low incomes or not working are not being well served by the system at the moment.