(8 years ago)
Commons ChamberAt this time of Christmas and good will towards all, it seems a bit churlish to bring to the attention of the House the sad problems my constituents have had over the last three weeks when travelling by rail down from Chelmsford to Liverpool Street to work and back again. About 8,000 to 9,000 of my constituents commute to London to work each day, and others travel down to London and back up to Chelmsford during the day for a variety of other reasons. But we have been struck over the last three weeks by one problem after another that have brought the network to a grinding halt and caused so much disruption and frustration for those travelling.
The fact is that in my part of Essex the line is only two lines—one down to London and one up from London. There is little scope if a train breaks down or there are problems with the track except to sort the problem out immediately to get the network running again. When a problem occurs, all the trains back up and wait for a solution. If that happens during the rush hour, we can all imagine the frustration and problems, because people want to get to work; they do not want to be late, as it causes problems with their employers, and they have to put up with all of that too.
These problems have happened too much in the recent past. A track crack brought chaos, and a freight train broke down and brought everything to a standstill. Engines pulling commuter trains have broken down, with all the disturbance and problems that that causes.
Things will be considerably better in the future. I give credit to the previous Labour Government and to this Government for the investment that has been poured in to improve and upgrade the track and to replace the overhead cables from Liverpool Street to Chelmsford and beyond to Colchester and Norwich. That is bringing some improvements now, but it will bring considerable improvements when it is finished because we will have fewer faults. However, that is investment that no one ever sees. If we get new carriages, people obviously immediately notice the differences and the improvement on the previous ones. People do not notice track and infrastructure improvement because it is not in their face, but it is going on.
The franchise that was awarded to Abellio Greater Anglia in the summer is extremely good news for my constituents in so far as the commitment is there to replace all the trains with brand-new ones in 2019-20. The current engines and carriages are 30 years old, so it is no wonder that they break down. They are of a different generation and have different technology, which is old and susceptible to faults. When we get brand-new engines, we will see a significant improvement in performance. In addition, a new station will be built just to the north-east of Chelmsford’s city limits near Beaulieu Park, which will help to unclog the congestion in the town that comes from people driving to the station to get their trains to work during the morning rush hour and then driving back in the afternoon and evening. By the mid-2020s, there will be a 5 km loop track to the north of Witham, allowing fast trains to overtake the slower ones, and an increase in capacity on trains to Liverpool Street.
Jam tomorrow is great, but we need more jam today because my constituents are having to put up with too much disruption. Without wanting to rub it in, they pay quite a lot of their taxed income for the pleasure—if that is the right word—of travelling down to London to work, so I want several things. There is considerable engineering work at the moment, particularly at weekends, simply due to investment in upgrading the infrastructure, but I want an end to the Network Rail inefficiencies that lead to engineering work overrunning into the Monday morning rush hour and causing considerable grief. It is totally avoidable with better planning and organisation. In addition, I want service providers to offer more information when there is disruption or a breakdown, so that customers know exactly what the problem is, why they either cannot get on a train or are stuck on a train and, if possible, roughly how long it will take for the problem to be resolved so that they can continue or start their journey. I am not asking for a lot. Better communication is quite straightforward in this era of social media and other communication systems.
If possible, I would like more work to be done to ensure that the current engines are best maintained to minimise the possibility of breakdowns. I also want fewer freight trains to run during rush hour, when they cause utter chaos if they break down. That is a challenge for now. As I have explained, the challenge for the future is looking good, but there is one thing this Government could do to help the network. My right hon. Friend the Secretary of State for Transport is shortly going to use money from a £450 million fund for trials of digital signalling for the railways, and pilot areas will be needed. Essex County Council and I, along with other hon. Members, are most anxious that one site where this digital signalling is tested should be the Liverpool Street-Chelmsford-Colchester-Ipswich-Norwich line. I urge the Deputy Leader of the House, who will be responding to this debate, to make the Secretary of State for Transport aware, as I have done, of how important it would be and what a signal it would give in terms of confidence in the system if the Department for Transport were prepared to use that line and rail network as part of the trials of digital signalling, because that is yet another investment that will improve rail travel in this country over the coming years.
(8 years, 8 months ago)
Commons ChamberI thank my hon. Friend for her question. She is right that the situation with the payment channels between the UK and Iran is quite challenging, particularly because the US still has its primary sanctions in place. We have been speaking to banks at the highest levels. We have also been liaising with the US authorities to push for further clarity for UK banks. It is worth pointing out that some banks have a more extensive US business than others do, and that therefore it might be worth companies in my hon. Friend’s constituency and elsewhere considering switching to banks that have less exposure in the US.
Given the opportunities for British businesses in Iran as a result of the relaxation of sanctions, could the Treasury have a word with our friends the Americans to make sure that they do not seek to use their banking regulations to prevent some of the commercial deals that may flow to British companies as a result of that relaxation of sanctions?
My right hon. Friend is right to highlight one of the key issues. I assure him that we are working at all levels in discussions with the US authorities to ensure that British companies selling to Iran are able to put that money into UK bank accounts.
(8 years, 9 months ago)
Commons ChamberMy hon. Friend is absolutely right. If we had stuck with the fuel duty escalator that we inherited from the last Government, it would have cost much more to fill up a car, which would have cost small businesses much more. We took action in this Budget to freeze fuel duty for the sixth year in a row, because we are on the side of working people.
To put this debate in context, would my right hon. Friend like to share with the House, in both financial and non-financial terms, how much help this Government have given to assist the sick and the disabled since May 2010?
(8 years, 10 months ago)
Commons ChamberI am grateful to my hon. Friend for those comments. I will touch on RBS’s involvement in the redress scheme.
There are concerns about the way in which the interest rate redress scheme was put together. It was a voluntary agreement. One of my first questions, which I still have, was about the arbitrary way in which 10,000 businesses were excluded from the scheme for no apparent reason. Because of an arbitrary decision by the FCA, those businesses were excluded from any means of support under the redress scheme. That decision still is not fully understood. I have raised that issue before and would be more than happy to hear the Minister’s comments on it.
Of more concern is the fact that, throughout the process, there has been a lack of willingness from the FCA to explain what they are doing. For two years, the redress scheme was in existence, but the FCA did not share the rules of the scheme. Businesses that had been declined redress within the scheme were appealing the decisions without knowing what the rules were.
Does my hon. Friend accept that people such as my constituent, Larry Berkovitz, have been so frustrated by how long, drawn-out and time consuming the process is that they feel as if they are hitting their head against a brick wall to try to get justice?
I sympathise fully. When I established the all-party parliamentary group on interest rate swap mis-selling, I expected it to be closed within a year. Four years later, I am still raising debates on the issue, so I share the concern that people are knocking their heads against a wall and getting nowhere.
The Treasury Committee intervened and the FCA finally published its rules in February 2015. Therefore, it can be argued that for two years, every appeal was being made in the dark. The release of the rules led to a further complication. It suddenly became apparent that the way in which the customers of RBS were being treated in the redress scheme was significantly different from the way in which the customers of other banks were being treated.
The APPG did a significant analysis of cases that had been through the redress scheme. It showed clearly that the chances of getting a swap for a swap outcome was much stronger for RBS customers than for customers of other banks. A swap for a swap outcome basically means that the redress to which someone is entitled is significantly less than it would otherwise be. The reason was that RBS appeared to be relying on a generic condition of lending that was not deemed significant by some banks within the review, but that, for some reason, was deemed sufficient for a swap for a swap outcome by RBS.
I met RBS with other members of the APPG to highlight the discrepancies. We were told that the rules that were released to the Treasury Committee were not rules, but principles. Although those principles had been established for the scheme, apparently 11 different methodologies were agreed with 11 different banks. It is arguable that the Treasury Committee was misled because when it asked for the rules, it is unclear whether it got rules or principles.
I ask again: if a business does not feel that it received an adequate offer from a bank, how can it challenge the decision if it does not know what the methodology was? I met the FCA, because RBS was perfectly happy about this issue. It said, “We have a methodology that we have agreed with the FCA and we are delivering on it.” When I met the FCA, it confirmed that it had different methodologies within the scheme, but, again, it did not share those with me. If an RBS customer is unhappy with their outcome, it is difficult for them to argue their case, because they are not being provided with the information that they need to do so.
(9 years ago)
Commons ChamberThe point I am making is that of course the closure of offices has an impact on some of the staff working in those offices. To answer the hon. Gentleman’s first question, by 2027, when the process will have been completed, approximately 4,000 of the existing 58,000 people employed by HMRC will not be within reasonable daily travel distance to an HMRC office. I want to be completely straightforward with the House of Commons. That is the scale by 2027.
On customer service, I agree that HMRC’s standards need to be high, and there have been times in recent months when they have not been at an acceptable level. I am pleased that performance is significantly better than it was in April, May and June this year. It is still not as high as we would like it to be, but it is above the average standard over the past six or seven years. We still have further to go.
In order to ensure a high level of customer service and to make sure that we bring the yield in, it is important that HMRC’s resources are deployed efficiently and effectively, and it is important that we ensure that services can be delivered in the most efficient way possible.
On staff numbers, my hon. Friend will be aware that the office in Chelmsford will be closing and will be based in Stratford in east London—20 or 25 minutes’ train journey from Chelmsford. Can people who work in Chelmsford take some reassurance from what my hon. Friend has said that the redeployment of staff from Chelmsford to Stratford is a viable proposition?
Yes, I think I can provide that reassurance to my right hon. Friend. An organisation that can make better use of technology and improve the way it works will find that there are some activities that it currently performs for which it requires large numbers of staff, but that it will not necessarily need those staff members in future. There are, however, a number of things that HMRC does that will mean that it requires those staff members. HMRC will become a more highly skilled organisation. It will need highly talented people to be able to ensure that we get the money in. My right hon. Friend provides a good example. There may be people currently working in, for example, Chelmsford who have skills that HMRC needs. They will be able to work in Stratford. I can point to other examples of similar circumstances throughout the United Kingdom.
(9 years, 5 months ago)
Commons Chamber1. What progress he has made on his long-term economic plan.
The long-term economic plan is working, but when it comes to building a Britain that lives within its means, we now need to finish the job. Today I am launching the spending review, which will support our priorities such as the national health service and national security. Savings will have to be made in other areas, but we have shown that, with careful management of public money, we can get more for less, and give working people real control over the decisions that affect them and their communities. The spending review will deliver better government and economic security, and the results will be announced to the House on 25 November.
The summer Budget took clear steps towards the delivery of a higher-wage, lower-tax, lower-benefits society, with the new national living wage as the centrepiece. Does that not clearly demonstrate that the Conservatives are the natural party for hard-working people and their families?
My right hon. right Friend is absolutely right. We are building the higher-wage, lower-tax, lower-welfare economy that our country needs if it is to compete in the future and give real opportunities to working people. The new contract that we offer is this: businesses will pay higher wages and pay lower taxes and people will receive bigger pay cheques, but there will be lower welfare. That, I think, is a contract that the British people support.
(10 years, 3 months ago)
Commons ChamberI thank the hon. Lady for her comments and we will look at all places and all situations. I reiterate that this Government are committed to helping all families that are having difficult times. Child poverty has come down and, of course, work is the best route to get families out of poverty. I am happy to discuss with her the specific issue of child poverty in her constituency
5. What assessment he has made of the effect of freezing fuel duty on the price of petrol.
Autumn statement 2013 confirmed that fuel duty will be frozen for the remainder of this Parliament. As a result of this Government’s very clear actions, average pump prices are currently 16 pence per litre lower than they would have been if the Government had implemented the previous Government’s fuel duty escalator, and will be nearly 20 pence per litre lower by the end of this Parliament.
May I congratulate my fellow Essex MP on her well-deserved promotion to the Treasury? Will she update the House on the use of the tax system to reduce the instability for motorists and outline the help that has been provided for them during what was the most horrendous recession caused by the Labour party?
I thank my right hon. Friend for his warm and generous remarks. He knows that the Government are committed to supporting motorists. We are the Government who abolished the previous Government’s fuel duty escalator, cut fuel duty by 1 pence per litre and scrapped the four increases that had been planned over the Parliament. By the end of this Parliament, fuel duty will have been frozen for nearly four and a half years—the longest duty freeze in over 20 years—which I know that my right hon. Friend and, of course, the good people of Chelmsford will warmly welcome.
(10 years, 5 months ago)
Commons ChamberI certainly have regular discussions with the Secretary of State for Northern Ireland, who is very focused on Northern Ireland’s economic development. Of course, I also meet the Northern Ireland Executive. We have plans to increase investment through the enterprise zone, and I commend the work of people across Northern Ireland to bring new businesses to Northern Ireland. We have more work to do on fixing the banking system in Northern Ireland, which remains impaired by what happened a couple of years ago, but I assure the hon. Lady that we will work together to deliver an economic recovery of real strength in Northern Ireland.
Does my right hon. Friend accept that, as a result of the long-term economic plan, unemployment in Chelmsford over the past 12 months has fallen by just over 30% and, equally important, youth unemployment has fallen by just over 36%? Does he accept that any Opposition Member who thinks we should abandon that plan is a believer in voodoo economics?
I would suggest that it is not clear what Labour’s economic policy is. The shadow Chancellor wants to tax, borrow and spend more, but he is keeping his head down because he can see the car crash—he has experience of those—looming with the Labour leader, while the Labour leader is talking about prices and incomes policies and an anti-business agenda. It is totally muddled and means that if Labour ever got the chance again, it would put Britain back into crisis.
(10 years, 7 months ago)
Commons Chamber2. What progress the Government Equalities Office has made on encouraging improved media coverage of women’s sport.
We have seen some progress from the media, and especially from broadcasters, in this area. The top-quality coverage of our inspirational women in Sochi was absolutely tremendous, but of course more needs to be done.
I thank the Minister for that response. Has she had time to reflect on the links between media coverage and sponsorship, and does she not find it extraordinary, in the 21st century, that sponsorship of women’s sport pales into insignificance when compared with that of men’s sport?
My right hon. Friend makes an excellent point. He is quite right that the level of women’s sport sponsorship deals is very low indeed, compared with all deals; it is at about 2%. Having top-level women’s sports events covered in the media will of course encourage companies to get involved. I congratulate Helena Morrissey and her company, Newton, on their smart decision to sponsor the women’s boat race.
(10 years, 7 months ago)
Commons ChamberLater in my speech, I shall deal directly with issues relating to household income and what is happening to the ability of families on low and middle incomes to make ends meet.
The hon. Lady has been making a big point about fairness. Would it not be fair to point out that, since coming to power, the Government have considerably increased the personal allowance—from just under £7,000 a year to £10,000—and that that has helped the poorest who are in work and paying taxes, as well as middle-income families?
I shall deal with precisely what has happened to the personal allowance later in my speech, but let me make this point to the right hon. Gentleman now. It is true that the personal allowance has risen, and the Opposition have supported those changes, including yesterday when we debated clause 2 of the Finance Bill in Committee. However, it is also true that ordinary working people continue to be worse off despite the changes, and will still be worse off in 2015 than they were in 2010. This is a classic case of the Government’s giving with one hand and taking away much more with the other, and it goes to the heart of the “fairness” charge that I am laying at their door.
I was very struck by the suggestion made by a welfare Minister, Lord Freud, that the reason for the massive increase in the number of people who are using food banks and having to rely on food parcels from them was that
“there is an almost infinite demand for a free good.”—[Official Report, House of Lords, 2 July 2013; Vol. 746, c. 1072.]
I had to read that comment several times, because I could not quite believe that such words could emerge from anyone’s mouth during a discussion about food poverty and the fact that people are going hungry in our country. When the story about the huge increase in the number of people using food banks hit the news a couple of weeks ago, I was also struck by the main attack line from those on the Government Benches: the claim that the increase had a lot to do with advertising and the fact that many more people are now aware of food banks.