Legal Aid, Sentencing and Punishment of Offenders Bill

Sadiq Khan Excerpts

Tuesday 17th April 2012 Commons Chamber

[Mr Djanogly]

The right hon. Gentleman’s points go more to scope, which is not the subject of this debate, than the telephone service.

Some in the other place raised concerns about the gateway being mandatory and what that means for access by particular categories of vulnerable callers. However, that is precisely why we are applying the gateway in a limited number of areas—debt, discrimination and special educational needs—but not community care, which we have agreed should not be available initially. It is also why we are building in strong safeguards. Not only will there be an exemption for emergency cases, those in detention and under-18s, but even where a case is in scope and not in those groups, face-to-face advice will always be available where deemed to be required. Although those seeking advice in the three areas of law will be required initially to contact the helpline to apply for legal aid, callers eligible for legal aid who cannot give instructions or act on advice given over the telephone will be referred to face-to-face advice. I should also emphasise that, in response to concerns raised in another place, a review of the implementation of the mandatory gateway, including the operation of the gateway in the three areas of law, will be undertaken, and the report of that review will be published.

In all those areas—a duty to provide legal aid, the independence of the exceptional funding scheme and the operation of the gateway—the Government’s priority is to protect access to justice while modernising the service and ensuring that it is affordable. We agree with the need to underline the independence of a funding decision in an individual case. However, we cannot accept measures that would create legal confusion about what services the scheme provides, nor can we agree that it is unreasonable to ask claimants in three areas of law to access the service by the simple expedient of ringing a phone line—a modernisation entirely familiar from other walks of life.

I ask hon. Members to support the Government on all these amendments.

[Sadiq Khan (Tooting) (Lab)]

We have the first set of knives at 5.30 pm, so we will have had less than 26 minutes to discuss the four amendments from the House of Lords in this group, and we will have less than five hours in total to discuss the 11 amendments passed in the other place—the 11 defeats for the Government.

Let me deal first with Lords amendment 1. This 23-word amendment was supported by a number of prestigious Members of the other House, for whom I have a great deal of respect. Some are Cross Benchers, some are members of the Justice Secretary’s party and some are members of my party. Many Government peers voted with Lord Pannick in the other place when he pressed the amendment to a Division, which was won with a majority of 45. The amendment was carefully drafted; indeed, I should point out that none of the technical deficiencies pointed out today was raised by Lord McNally when he responded in the other place.

The speakers in the debate in the other place included the former Leader of the House of Commons and former Cabinet colleague of the Justice Secretary, Lord Newton of Braintree, who sadly recently passed away. His last contribution in Parliament was on this Bill, and he spoke powerfully against many bits of part 1. I would like to echo the tremendous tributes that have been paid to him in the other place recently, as I am sure would all Members of all parties in the Chamber.

The Bill, as drafted, contains no duty on the Lord Chancellor to provide the services that the Bill permits. Lords amendment 1 would ensure that he had to meet the needs of citizens within “the resources available” and the scope of legal aid, as defined by the Bill. It would quite simply be a statement of legislative purpose at the outset of the Bill. The wording in the amendment has been included in legal aid statutes since the first Act in 1949. Even given the understandable budgetary constraints on the Government, a clause such as this would show that the Government recognised that legal aid was regarded as an essential element of access to justice. It would be modest and sensible, and it would not cost the taxpayer anything, but it would enshrine an important constitutional principle in part 1 of the Bill.

In fact, the amendment does not go as far as the House of Lords Constitution Committee wanted to go. Lord McNally stated:

“I also accept that the duty that the amendment would place on the Lord Chancellor would be qualified by the reference to the duty being subject both to the resources available and to the provisions of Part 1.”—[Official Report, House of Lords, 5 March 2012; Vol. 735, c. 1569.]

It is therefore unclear how on earth the Government can claim financial privilege in relation to this amendment, or, more pertinently, why they are so unwilling to accept it. We shall oppose their attempt to overturn Lords amendment 1.

Lords amendment 24 seeks to ensure that the telephone gateway that the Government intend to create will not be mandatory, as proposed in the original Bill. This is important for many vulnerable groups, such as those with mental health issues or communication problems. The other place voted by a majority of 28 to support the amendment tabled by Baroness Grey-Thompson to remove the provision of a mandatory telephone gateway and the delivery of legal aid services exclusively by telephone. It is particularly disappointing that the Government are seeking to overturn this amendment as well. Without it, the Bill will give the Government wide powers to make legal aid services available exclusively by phone or other electronic means. For the avoidance of doubt, we accept that telephone advice might suit many people; we are not against its use. We are, however, against it being the only way of getting initial advice. This goes to the matter of access to justice, and the Government just do not get it.

It has been emphasised many times in our debates on social welfare law that it is often the most vulnerable in society who rely most on the support of social welfare—for example, those with learning difficulties, mental health issues or communication problems. Some in those groups already suffer from chaotic lives and find it hard to communicate complex, multi-faceted, challenging problems. I wonder how many of the Ministers on the Front Bench conduct their surgeries exclusively by telephone. Those people’s problems can be further compounded by having to explain them and seek advice over the telephone. Many do not have a landline, and others cannot afford the cost of using their mobile, with waiting time eating into their scarce credit.

The Government appear to agree with that. In response to a question about the impact assessment from my hon. Friend the Member for Slough (Fiona Mactaggart), the Minister did not give the entire information. The Government’s own impact assessment highlighted the fact that the disabled, and those whose first language is not English, would find this a particularly hard way of engaging with the legal aid system. I fear that the result will be that many vulnerable people are deterred from seeking support.

[John Robertson (Glasgow North West) (Lab)]

Does my right hon. Friend acknowledge that call centres often have a time limit for handling people? Such a limit would put pressure on people who are already under pressure, probably for financial reasons, which would make it impossible for them to get the information that they need over the telephone. They need face-to-face advice.

[Sadiq Khan]

My hon. Friend makes an astute point. We all know from our MP surgeries, including those of us not blessed with having been lawyers in our previous careers, that talking problems through with our constituents often gets to the core of their difficulties and saves a huge amount of time further down the road. That point has been made by Scope and other disability groups and campaigners. The irony of the proposal is that not dealing with such problems at an early stage risks escalation, with increased costs to the taxpayer further down the line.

Labour Members agree with the decision of the other place. We hope that Government Members, who voted half an hour ago to limit debate to less than five hours, will also support the decision to remove the mandatory telephone gateway and recognise that, for some complex and vulnerable clients, face-to-face support is the only effective way to access justice. We will also oppose the Government’s attempts to overturn Lords amendment 24. I do not know whether other colleagues wish to participate in the debate, but there are only five minutes left, so I will finish my comments there.

[Simon Hughes]

I was grateful for the Minister’s reassurance, but I have to say that I am not persuaded. Like any MP with a constituency containing people from many different races and backgrounds, with many different first languages, and with all the disabilities that any mixed community has, I simply do not believe that a telephone route into deciding eligibility for legal aid is right for everybody. It may be right for many people, and I understand that it will be a good service, but if we ask constituents such as mine whether they have always been satisfied with the council response line—whether under Labour now, or with us running it, as previously—the answer is always no. That does not change, irrespective of who is running the show. I understand the Government’s position, and I hear what they say about a review, although I add a request for the review to be regional as well as general, but I believe that the Lords who pressed for amendment 24 have a well-made case. I shall support the Lords in respect of amendment 24.

[Mr Llwyd]

I have just one or two brief remarks. I am pleased that the right hon. Member for Bermondsey and Old Southwark (Simon Hughes) said what he did, because Liberal Democrat Members in Committee did not make those points at any stage. In any case, I am glad that he said it, and I am sure he is sincere in doing so.

By definition, the people whom we are dealing with are likely to be the most vulnerable in society. Our system of justice is based on the equality of arms. Unless we have equality of arms, we will prevent certain individuals from having access to justice. I do not want to be part of any legislature that will do that. I come back to my intervention on the Minister. The Government’s own figures suggest savings of £1 million to £2 million. How many savings will be made when people are not allowed to be given basic advice about debts, housing, welfare and all the other problems they face? We should remember that people often face not just one problem but five or six, as the right hon. Member for Tooting (Sadiq Khan) said.

[Sadiq Khan]

Has the right hon. Gentleman had a chance to read the Citizens Advice report published today? The final paragraph on the first page states:

“A key message from this report is that early intervention in casework funded by legal aid works. In the absence of free legal advice, the risk is that these individuals will not only be out of scope, but out of mind.”

[Mr Llwyd]

That is absolutely right, and I am concerned about it. I understand the need for the Government to look for some savings, but they are going after what they perceive to be a soft target. It is the wrong target. Even at the eleventh hour, I hope that they will think long and hard about it. Members in the other place argued long and hard; we were not allowed to argue sufficiently long in Committee or indeed on the Floor of the House, which is a disgrace in itself. Those who took time to go through all the available evidence concluded with an alternative view, and those people are right. If we have a vote, I will encourage all my hon. Friends, and any Member who has a conscience, to vote in favour of the Lords amendment and not to accept this mealy-mouthed excuse from the Government.

--- Later in debate ---

[Mr Clarke]

That is an interesting argument. I do not dismiss it, but I do not know of any evidence to support it. However, as I have said, the Bill covers serious cases involving children.

[Sadiq Khan]

Babies.

[Mr Clarke]

Babies, yes, although exceptional funding rules will apply to other serious cases involving children. Under the European convention on human rights, one must plainly provide someone with access to funding to have a fair resolution of a dispute. We therefore think that we are covering most cases. The amendments that I am suggesting that the House should disagree with cover all kinds of routine cases. They state that simply because a person is under a particular age, they should get legal aid in cases for which an adult would not receive it.