(3 days, 14 hours ago)
Public Bill Committees
Sarah Smith
Q
How will we ensure, if we move to co-creation in how we deliver accessibility, as Alex was proposing, that we consider a slightly wider group of people—as much as disabled people are absolutely the priority—to ensure that we deliver inclusive railways? Could that duty help to provide a bit of a framework for that to be considered going forward?
Ben Plowden: Yes. By definition, if you want to increase the volume of travel by rail, you need to make that network meaningfully usable by the broadest segment of the population that you can. That also relates to issues around affordability that we might come back to. If GBR had a legal incentive to increase demand over time, as well as a duty to demonstrably increase accessibility over time, I think that would encourage it to think very broadly about how to get the largest number of people possible using a safer, more accessible, more reliable and more affordable network.
Emma Vogelmann: In terms of true co-production, you are really looking at how to create universal design. That universal design is beneficial to everyone. I want to stress that if accessibility provisions and things that are built in to promote accessibility are done correctly and in consultation with disabled people and other passengers, you will not have that conflict in access needs. Universal design would allow everyone to benefit from those improvements.
Alex Robertson: I agree absolutely with what Emma has said and what we are trying to achieve with this. The question, and this is obviously why you are asking it, is how much you can legislate for that.
We had an experience with Merseyrail developing its new trains in and around Liverpool. You completely need to engage disabled passengers throughout the process, from the specification to the design and implementation, because things that you think are possible at the beginning may lead to trade-offs later on. You want to have people in the room making those decisions with you and balancing the competing the interests of different passengers, and you have to do that throughout. That did lead to—I hope this is reflected by people’s experience in Liverpool—a much better experience for disabled passengers and for the general travelling public. How much you could legislate for that I am not entirely sure, but it will have to be absolutely integral to how GBR goes about its business.
The other advantage you will get through having GBR at the network-wide level is that we know that we have trains of different sizes, platforms of the wrong height—it is a mess across the network. Putting GBR in a position where it can make those decisions, plan long term, and get some consistency to a higher and better standard is what we are hoping for, and I believe we can do that with the changes that are being made.
Michael Roberts: I think at the nub of your line of inquiry is the need for inclusion in its broadest sense. However a duty is expressed around the interests that GBR needs to take into consideration, whether in the Bill or in other statutory documents, I think some consideration ought to be given to, for example, diversity in its widest sense—that is, the nine protected characteristics under the Equality Act 2010 rather than just necessarily one of those, important as the needs of disabled travellers are. There are needs of other travellers that also need to be taken into consideration.
Rebecca Smith
Q
Emma Vogelmann: Overall transparency and really clear expectations and timelines are absolutely what disabled passengers need. However, there are still grounds for that rate of change to be challenged. The Disabled Persons Transport Advisory Committee said that at the current rate of change, it will take another 100 years before all train stations are made step free in the UK. We need to be transparent about that rate of change, but also be prepared to challenge it.
Alex Robertson: We need to be serious about the change: it is a huge change that we need and some of those things will take a long time. The infrastructure cannot be changed overnight. You had a conversation earlier about the need for long-term planning that puts you in a position to do that. You have to be realistic and up front about that and recognise that it draws on public money to do that.
There are other changes, however, that could happen much more quickly. You could get a much clearer signal about the priority given to accessibility, and you could get a change in how effective passenger assistance is delivered. I do not want to suggest that that can change overnight, because it is not straightforward; it is dependent on how you operate the railway and different expectations—for example, of staff members, their systems and so on—but you can make a more rapid change in relation to that.
I mentioned earlier the redress that people receive when passenger assistance fails—and when turn up and go fails. Turn up and go is completely unreliable, which is why people often have to rely on booking passenger assistance, but even that fails about one in five times so those people do not get the full service. You would want to see some pretty rapid progress on those things, and recognise that some of the longer-term changes to infrastructure are not straightforward. However, you would also want to have confidence that there is a sufficiently ambitious plan in place, and that people are going to hold the feet of those who are delivering it to the fire.
(3 days, 14 hours ago)
Public Bill Committees
Rebecca Smith
Or at least make them jointly. Is that what you are after—that joint decision making?
Andy Burnham: Yes, I think that would be what we would want. The risk would be that GBR is too remote and not responsive—everything that Lloyd was saying about slow decision making. That is not what we would want. From our point of view, we would want a Bee Network business unit within GBR, with joint decision making and a very place-based focus. That would be meaningful.
Sarah Smith
Q
Andy Burnham: We have no plans to annex you yet, but I will let you know if that changes!