Railways Bill (First sitting)

Sarah Smith Excerpts

Tuesday 20th January 2026 Public Bill Committees

[Liam Conlon (Beckenham and Penge) (Lab)]

As it says in my entry in the register, I am a member of the unions ASLEF, Unison and GMB.

[Sarah Smith (Hyndburn) (Lab)]

As it says in the register, I am a member of GMB, the Union of Shop, Distributive and Allied Workers, and Community union.

[Daniel Francis (Bexleyheath and Crayford) (Lab)]

As outlined in my entry in the register of interests, I am a member of GMB and USDAW. I am also chair of the all-party parliamentary group for wheelchair users.

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[Olly Glover (Didcot and Wantage) (LD)]

Q Both of your reviews highlighted an issue of short-term thinking, or a lack of longer-term vision, on the railway. Are you satisfied with the way that the long-term rail strategy is set out in the Bill, and that it will restore a bit more long-term thinking and vision? Do you think it is a problem that “long term” is not defined in the Bill—are we talking about five, 10, 20 or 30 years?

Richard Brown: I think the Bill talks about a 30-year strategy and the Secretary of State having responsibility for producing that. There will be a degree of evolution, because when you are running an organisation, you need to be the person who is, if you like, giving birth to the strategy, in very close collaboration with your shareholder—if this was a business. The Secretary of State’s strategy will set the long-term objectives about what the Government wish to see the industry do, and then it will be up to GBR to produce the business plans, whether you call them business plans or more detailed strategies, about how it is going to deliver that. I am quite sure that, putting everything together, there are plenty of people in the industry who desperately want to produce a longer-term strategy for rolling stock procurement, electrification and reducing carbon impact, and they are frustrated that it is very difficult to do it now because of the range of parties involved.

Keith Williams: I come from the airline world, and the problem there is that you buy an aeroplane and it lasts for the next 30 years. Rail is very similar: you operate the rolling stock, and that is a long-term decision. I was surprised that decisions were set over five-year periods, because the decisions that you make today partially define the future for a much longer period than five years. Again, a problem of running an airline is that you order the aeroplanes and unfortunately the market declines because of economic factors, commercial factors or whatever. You are therefore taking long-term decisions—that is not wrong—but within those you sometimes have to change direction because of the situation that exists at the time. The classic example of that in rail is franchising: franchising worked while the railway was growing, but once it went ex-growth, franchising came under pressure, and then obviously more pressure when covid arrived.

[Sarah Smith]

Q I spend about four hours a week on a train with a toddler, so I know well that inclusion on our railways is not just for those with disabilities, although that is incredibly important. I am interested in whether you think that the provisions in the Bill around accessibility are strong enough and will go far enough to ensure that we have a railway that truly works for everybody, as it needs to if we are to persuade more people out of their cars and on to the railways, and as is right given the endeavour around net zero and the Government’s wider ambitions.

Richard Brown: Yes, I do. There are clear duties placed on the passengers’ council, for instance, to produce standards for accessibility. Those can then be enforced by the ORR or by persuasion with GBR. The improvement of accessibility is mentioned at several points in the Bill as a duty or responsibility or something that is important, and as something to be taken fully into account in planning and developing investment schemes. I think the Bill actually provides greater impetus on that score, but this is a long-term thing. There are railways with platforms and track such that you have to cross over the track to get from one platform to the other, and there has been a long-term programme of investment to try to improve accessibility with things like lifts. This needs to carry on, and ideally at a faster pace.

Keith Williams: One of the disappointing things for me, when I did the review, was that we did not really know what accessibility was. We actually had to do an audit to look at where we had accessibility to begin with, and I would encourage you to keep the pressure on that one. It is one thing to have an audit of what does and does not exist, but the next thing is to prioritise what really needs doing going forward. I think that is part of the longer-term strategy for the railway, which is in governmental hands.

[Edward Argar (Melton and Syston) (Con)]

Q I have a couple of quick questions, following on from some of the comments that you have just made. Do you think that a 30-year strategy, or whatever, is a realistic proposition, given that the Government can change every five years—it may be more than that, but there is the potential for that—and a new Secretary of State may want to draft their own strategy, which may be completely different from the previous Government’s? That is a factor of politics. By adopting the approach taken here, do you think we bring that political risk even more starkly into this space than it is currently?

Richard Brown: Unless you have a long-term strategy, you will always be condemned to short-term decision making. If you are running a business, you might have a 10, 15, 20 or even 30-year strategy, and you will need to change and adapt that according to circumstances at the time.

What I think is very important—Mr Williams has highlighted it—is that the railway assets are long-life. The trains have 30, 35 or 40-year lives, and the signalling and track last even longer. If you do not have that long-term strategy for investment and the sorts of things that you are planning to buy, taking account of new technologies, you are condemned to short-term decision making, which, to an unfortunate extent, is too often where we have been.

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[Joe Robertson]

Q Can I just check that you do not have any oversight of ferries?

Alex Robertson: We do not.

Michael Roberts: Your question prompts a slightly different line of thought from me. I apologise, because my focus is very much on travel in and around the capital, rather than the Isle of Wight, as important as it is. I have a concern about the extent to which the provisions in the Bill about fair and open access to GBR’s assets—the future of its track and signalling systems, for example—may compromise the degree to which effective integration can happen in the capital. I say that because TfL runs a significant number of services over GBR assets today. The busiest line in the country—the Elizabeth line—is a GBR asset that is run by an operator that is mandated by TfL. The London Overground runs over GBR assets, and so do parts of the London underground; if you are a user of the District line or the Bakerloo line, you are using GBR assets.

The ability of TfL and the operators under its oversight to have fair and open access to those assets is extremely important to the travelling public, in whom I am particularly interested. I know that open access is a broader issue, rather than a London-specific one, but, for the Committee’s deliberations around that, I would flag that it is not immediately clear from a London perspective that the provisions are strong enough to give TfL, for example, the comfort that it will have the degree of access that it wants, to continue providing those services effectively.

[Sarah Smith]

Q Ben, I want to come to your proposals around the duty to grow passenger use. Could it not be assumed that that runs throughout the Bill? Why do you think it is needed as an additional explicit provision?

Ben Plowden: Clearly, in broad terms, GBR will be incentivised to increase passenger demand, not least because of the revenue that would flow from that, as well as its ability to deliver its other duties, such as the public interest duty. It seems odd to us that there is a difference between the way that incentive is expressed for passengers versus freights; there is a very clear requirement in the Bill to promote the use of the network for the carriage of goods and for the Secretary of State to separately set a freight growth target.

We think that, for consistency, and to give a statutory incentive for GBR to grow passenger use alongside its commercial incentives, there should be an equivalent duty to promote the use of the network for passengers and disabled passengers, and a separate duty for the Secretary of State to set a growth target for passenger demand over time. The Secretary of State will obviously need to determine that growth target in the light of financial circumstances, network capacity and all the other things that will determine what could realistically be achieved. But, unless there is a statutory incentive for GBR to grow passenger use over time, we think it may find itself perversely and unintentionally, or at least in terms of its other duties, reducing service frequency and crowding people off the network through fares, because of the specific requirements about passenger service standards that we discussed before. I think it would be very helpful in the drafting to provide an equivalence for GBR for passengers so that is like the freightduty.

[Sarah Smith]

Q Do you think that duty could help to ensure that inclusivity is taken in the widest possible sense? I travel with my toddler, and there is a risk when I go to the toilet with him that he will hit the emergency open button and I will be exposed to the train. There is a conflict there: I absolutely recognise that disabled people need to be able to use those facilities and get support, but I also need to be able to use the train safely as a mother with a small person.

How will we ensure, if we move to co-creation in how we deliver accessibility, as Alex was proposing, that we consider a slightly wider group of people—as much as disabled people are absolutely the priority—to ensure that we deliver inclusive railways? Could that duty help to provide a bit of a framework for that to be considered going forward?

Ben Plowden: Yes. By definition, if you want to increase the volume of travel by rail, you need to make that network meaningfully usable by the broadest segment of the population that you can. That also relates to issues around affordability that we might come back to. If GBR had a legal incentive to increase demand over time, as well as a duty to demonstrably increase accessibility over time, I think that would encourage it to think very broadly about how to get the largest number of people possible using a safer, more accessible, more reliable and more affordable network.

Emma Vogelmann: In terms of true co-production, you are really looking at how to create universal design. That universal design is beneficial to everyone. I want to stress that if accessibility provisions and things that are built in to promote accessibility are done correctly and in consultation with disabled people and other passengers, you will not have that conflict in access needs. Universal design would allow everyone to benefit from those improvements.

Alex Robertson: I agree absolutely with what Emma has said and what we are trying to achieve with this. The question, and this is obviously why you are asking it, is how much you can legislate for that.

We had an experience with Merseyrail developing its new trains in and around Liverpool. You completely need to engage disabled passengers throughout the process, from the specification to the design and implementation, because things that you think are possible at the beginning may lead to trade-offs later on. You want to have people in the room making those decisions with you and balancing the competing the interests of different passengers, and you have to do that throughout. That did lead to—I hope this is reflected by people’s experience in Liverpool—a much better experience for disabled passengers and for the general travelling public. How much you could legislate for that I am not entirely sure, but it will have to be absolutely integral to how GBR goes about its business.

The other advantage you will get through having GBR at the network-wide level is that we know that we have trains of different sizes, platforms of the wrong height—it is a mess across the network. Putting GBR in a position where it can make those decisions, plan long term, and get some consistency to a higher and better standard is what we are hoping for, and I believe we can do that with the changes that are being made.

Michael Roberts: I think at the nub of your line of inquiry is the need for inclusion in its broadest sense. However a duty is expressed around the interests that GBR needs to take into consideration, whether in the Bill or in other statutory documents, I think some consideration ought to be given to, for example, diversity in its widest sense—that is, the nine protected characteristics under the Equality Act 2010 rather than just necessarily one of those, important as the needs of disabled travellers are. There are needs of other travellers that also need to be taken into consideration.

[Rebecca Smith]

Q One of the things that has been touched on in that conversation, particularly around universal design and the Bill’s aims to improve accessibility, is that we already have huge discrepancies around the country on each individual line. It is worth asking, for the record, whether you agree that there will be a significant time lag in when this accessibility aim will actually be delivered to the general public. The Minister eventually suggested that it may take 30 years for some of these things to come into place, so do you think it is important for us to be realistic with the public about what the accessibility provision in the Bill will actually mean on the ground?

Emma Vogelmann: Overall transparency and really clear expectations and timelines are absolutely what disabled passengers need. However, there are still grounds for that rate of change to be challenged. The Disabled Persons Transport Advisory Committee said that at the current rate of change, it will take another 100 years before all train stations are made step free in the UK. We need to be transparent about that rate of change, but also be prepared to challenge it.

Alex Robertson: We need to be serious about the change: it is a huge change that we need and some of those things will take a long time. The infrastructure cannot be changed overnight. You had a conversation earlier about the need for long-term planning that puts you in a position to do that. You have to be realistic and up front about that and recognise that it draws on public money to do that.

There are other changes, however, that could happen much more quickly. You could get a much clearer signal about the priority given to accessibility, and you could get a change in how effective passenger assistance is delivered. I do not want to suggest that that can change overnight, because it is not straightforward; it is dependent on how you operate the railway and different expectations—for example, of staff members, their systems and so on—but you can make a more rapid change in relation to that.

I mentioned earlier the redress that people receive when passenger assistance fails—and when turn up and go fails. Turn up and go is completely unreliable, which is why people often have to rely on booking passenger assistance, but even that fails about one in five times so those people do not get the full service. You would want to see some pretty rapid progress on those things, and recognise that some of the longer-term changes to infrastructure are not straightforward. However, you would also want to have confidence that there is a sufficiently ambitious plan in place, and that people are going to hold the feet of those who are delivering it to the fire.