Universal Support: East Suffolk

Peter Aldous Excerpts

Wednesday 28th November 2018 Westminster Hall

[Peter Aldous (Waveney) (Con)]

I beg to move,

That this House has considered universal support in East Suffolk.

It is a pleasure to serve under your chairmanship, Mr Hosie, and I welcome the Minister. The Government set up the universal support system to assist universal credit claimants in making claims and managing the payments they receive. The full roll-out of universal credit in Lowestoft, in my constituency, started in May 2016. Shortly afterwards, under the leadership of Waveney District Council, the East Suffolk universal credit support partnership was created to provide universal support in east Suffolk, in the area covered by Waveney District Council and Suffolk Coastal District Council, which are due to merge next year.

From 1 April 2019, the service in its current form will be discontinued as a result of the Government’s decision to award a national contract for the delivery of universal support to Citizens Advice, which was announced on 1 October. I have no criticism of Citizens Advice and the great work it does locally and nationally, but I am concerned as to why the change has been made and whether it is in the best interests of universal credit claimants in east Suffolk.

From the start, the roll-out of universal credit in Lowestoft has not been straightforward. Many people, often the most vulnerable in society, have been put under enormous pressure and have faced major difficulties in getting by day to day. Local Department for Work and Pensions staff have risen to the major challenge and have acquired new skills to work with people in a completely different way than they did in the past.

The roll-out is a massive task, which local DWP staff cannot deliver on their own. The East Suffolk universal credit support partnership has provided vital support to universal credit customers. The partnership has brought together various organisations, including Citizens Advice, jobcentre managers, the Anglia Revenues Partnership, the local housing department and housing associations, to support universal credit customers and local communities.

At the outset, the partnership identified barriers that needed to be removed and challenges that needed to be addressed. The barriers included the difficulties associated with managing a single monthly payment, the challenges that many claimants face in accessing a digital system, and meeting the requirements of households with complex needs. The challenges that needed to be addressed were an increase in rent arrears, private landlords consequently not accepting universal credit tenants, and managing a potential increase in homelessness.

As well as more access points, the partnership has provided personal budgeting, assisted digital support and special disability advice. With a large amount of private rented sector housing in Lowestoft, proactive work with private landlords has been vital in addressing their concerns about universal credit. There have been quarterly meetings, workshops and regular phone and email contact.

The general feedback is that the partnership has been successful in helping people with the transition from legacy benefits to universal credit. Earlier this year, the partnership won silver at the public sector transformation awards in London. The partnership has also been proactive in considering how the system could be improved. It has just funded a behavioural insight project to look at how nudge techniques could be used to increase the take-up of personal budgeting support ahead of managed migration and full service roll-out in the rest of the Suffolk Coastal area. Such an innovation would not have happened without local authority support.

Despite all that good work, on 1 October, Waveney District Council received a letter from the DWP advising it that, as from 1 April, it would no longer deliver universal support, and that Citizens Advice would do so from that date. It is disappointing that the council received that letter on the same day as the public announcement by the DWP regarding the new partnership with Citizens Advice and that there was no prior notification. Moreover, six months’ notice gives the council very little time to manage and prepare for the new arrangements. It will have to bring to an end its partnership agreements with third parties at its own cost, for which it has not been able to budget.

The ending of the partnership will have a significant impact across east Suffolk. Partnership agreements with providers of assisted digital support, including specialist disability advice services and social landlords, will need to be ended, as their involvement can no longer be funded by the council. Benefit liaison officers will no longer be able to arrange and chair universal support partnership meetings or operational assisted digital support and personal budgeting support meetings. The innovation project to boost personal budgeting support will not take place.

Assisted digital support, which has been offered at all local authority customer service access points from 9 am to 5 pm, Monday to Friday, will cease. That will mean that the number of access points across the whole east Suffolk area will reduce significantly. The council’s digital resource map, which is often used by local DWP work coaches and universal credit customers, will no longer be available. The council will no longer be able to provide its staff’s energy and enthusiasm, which I have very much seen for myself, to ensure that the roll-out of universal credit goes as smoothly as possible.

Citizens Advice is an important partner in the current arrangements, but there is a concern as to whether its local network has sufficient capacity and infrastructure to be as effective as the service that has been provided until now. Two other concerns have been raised with me. First, why has the DWP not yet published its review of universal support, which presumably provides the explanation for ending the current arrangements and for whether the correct procedures have been followed? Secondly, why was there no consultation with those currently delivering the service? Should there have been a public procurement process and a competitive tender before the award to Citizens Advice?

I have spoken to Citizens Advice, locally and nationally, and it is committed to providing as high a quality service as possible from next April, although it has a lot of work to do to have the service up and running by then. It will try to build on the good practice that has been put in place locally in east Suffolk, but restrictions on resources, capacity and the number of outlets will prevent it from replicating many of the innovative initiatives that the partnership has put in place.

Further constraints are that the national contract is for only one year and that Suffolk County Council is proposing to cut its core funding to Citizens Advice across the county. Bearing in mind that the contract is for 12 months, and taking account of the managed migration planned from November 2020, the concern is that local authorities’ missing link with customers will increase homelessness and rent arrears in those council areas where the housing stock has been retained—that is, in the Waveney part of east Suffolk. When the Government made the decision, did they have regard to the Homelessness Reduction Act 2017 and the added responsibilities it places on local authorities?

East Suffolk Council is committed to providing as seamless a transition as possible, so that universal credit customers are not adversely affected. That said, as I have already mentioned, the service that is currently on offer will have to be reduced from 1 April. In future, the council will, in effect, act only as a signpost.

The draft model of universal support that Citizens Advice has developed looks very thorough. It goes above the assisted digital support and the personal budgeting support that is currently offered and that is central to the current package. There is some upset in the council that it has been criticised for not providing such a service, although it points out that it was never asked to do so.

The Citizens Advice offer includes a full advice and support service, as well as triage, call centres, face-to-face support, identity verification preparation for customers, and webchats. That is welcome, but as I have already mentioned the concern as to how viable this service will be, given the level of funding provided to Citizens Advice.

Nationally, the feedback I am receiving is that the quality of universal support across the country as a whole until now has been variable. The roll-out of universal credit has presented many challenges to everyone involved, which is certainly the case in Lowestoft. However, the one ray of light in Lowestoft, and one source of hope, was that local government and local charities had put in place a system of universal support that was an exemplar that could be replicated elsewhere, in line with the “test and learn” approach that the DWP recommends.

The fact that this system is being dismantled in a seemingly hasty way, and with no prior notice, is very disappointing. Local support requirements are best decided locally and not through a top-down, one-size-fits-all approach. I ask the Minister to take on board the concerns that I have outlined, which reflect local exasperation and disappointment. In future, the Government should work more closely and collegiately with those who have the task of rolling out universal credit in local areas—at the coalface—right across the country. They have a responsibility and a duty to universal credit customers to do that.

Universal Credit

Peter Aldous Excerpts

Wednesday 17th October 2018 Commons Chamber

[Peter Aldous (Waveney) (Con)]

The full roll-out of universal credit in Lowestoft that started in May 2016 has not been straightforward. Almost from the outset, my office received a very large number of complaints, some of which have been addressed through working with the DWP, the council and Citizens Advice. However, it is clear that many people, often the most vulnerable in society, have been put under enormous pressure and have faced real challenges in getting by on a day-to-day basis.

One of the main challenges initially faced was rent arrears in the private rented sector. This has been addressed, to a large extent, by the changes that make it easier for landlords to receive direct payments. This, together with the additional funding introduced in last year’s autumn Budget, has been helpful and has addressed many problems. The roll-out has presented a significant challenge to local DWP staff, who have had to acquire new skills to work with people in a completely different way from the way they worked in the past. They have risen to this challenge. It is vital, going forward, that the necessary support and training are available as the Government move on to the managed migration phase of the roll-out.

What has emerged from the roll-out is the vital importance of the DWP working with local authorities, Citizens Advice and other voluntary organisations. Over the past two years, the east Suffolk universal credit support partnership has evolved. This grouping is co-ordinated by Waveney District Council and is providing vital support to universal credit customers. That includes budgeting and digital support, special disability advice and liaison with landlords. The creation of the partnership means that the area is better placed to handle the increase in demand that will emerge from the managed migration. It was, therefore, very disappointing that on 1 October Waveney District Council was advised that it would no longer be asked to provide universal support and from that date Citizens Advice would deliver that service. I have nothing but praise for Citizens Advice, but local support requirements should be decided locally and not through a top-down, one-size-fits-all approach.

The torrent of complaints that my office was receiving in 2016 and early 2017 has reduced, but it would be wrong to say that it is now down to a trickle. We probably receive three new complaints per week, most of which revolve around the migration from ESA to universal credit. Some of the complaints are resolved quickly, while others are not. The latter largely revolve around customers who are placed in serious financial difficulty as a result of the withdrawal of severe disability payments. That shortcoming needs to be addressed. With managed migration, the Government need to move very gradually, learning and adapting as they go along.

State Pension Age

Peter Aldous Excerpts

Thursday 8th February 2018 Commons Chamber

[Mr Speaker]

Order. I remind the House of the substantial business to follow, which is heavily subscribed. There is therefore a premium upon brevity, from Back and Front Benches alike—minimum preliminary comments; simply a focus on the question to the Minister.

[Peter Aldous (Waveney) (Con)]

I shall cut to the chase, Mr Speaker. What impact assessments have the Government carried out to assess the impact of their proposals on women born in the 1950s?

Disability Confident Scheme

Peter Aldous Excerpts

Wednesday 10th January 2018 Westminster Hall

[Peter Aldous (Waveney) (Con)]

It is a pleasure to serve under your chairmanship, Mr Rosindell. I congratulate my hon. Friend the Member for Ochil and South Perthshire (Luke Graham) on securing the debate. It is important that it should take place now, following the publication of “Improving Lives” on 30 November. The Christmas period gave us an opportunity to read it and to consider its findings and recommendations.

The disability employment gap has been with us a long time. It is a bit like the “Mind the gap” announcement on the underground, where in some stations the same message has been broadcast for more than 40 years. We need to change the record. A good start has been made, and 530,000 more disabled people are in work than four years ago, but the gap has been stuck at around 30% for over a decade. The challenge that we now face is to remove the barriers that prevent disabled people from getting into work, realising their full potential and having the fulfilling lives that are so important to them and their families.

The barriers, which have been well discussed today, include inaccessible recruitment processes, securing reasonable adjustments in the workplace and overcoming employer uncertainty about taking on disabled people, first for work experience and then for full-time employment. I welcome the Government’s plans to test out ways of improving people’s experiences of the work capability assessment and then to deliver long-term reforms. I am grateful to the Minister for a personal assurance that she will do that.

I sense that for Disability Confident to be a success, the Government should provide a national framework, within which local people and organisations would be the champions, and understand the needs, of their local communities, and could set about delivering the scheme on the ground. The measures and support that the previous Secretary of State announced on 30 November help to provide that framework. There is a need for regular reporting and evaluation of how the campaign is going. “Improving Lives” must be a living document, not something that gathers dust on the shelf. If it is, a good databank of good practice will be built up, and can then be cascaded down to local communities. With Government in the background providing the framework and support and acting as a critical friend, delivery must ultimately be down to local people.

A possible criticism of “Improving Lives” is that it does not provide guidance on how local initiatives can be nurtured and go on to flourish. The feedback from the roundtable discussion that took place in Lowestoft as part of the consultation, and from the Disability Confident event that was put on by Jobcentre Plus, Mencap, local charities and employers in October 2016 at Lowestoft Sixth Form College, is that it is local people who want, and are best placed, to drive forward the campaign. That is an approach that we will build on locally at a chamber of commerce event in March.

The Government have made a good start in promoting Disability Confident, but more work is required to put flesh on the bones. I hope that my hon. Friend the Member for Ochil and South Perthshire will put in for a debate on this matter each year, so that annually there will be report-back sittings at which the Minister can make a statement and Back-Bench MPs can provide feedback from the communities that we represent. It is important that Disability Confident should succeed. If it does, Britain will be a much better place. Not only will disabled people and their families acquire a real sense of fulfilment and wellbeing, but so will their work colleagues.

Universal Credit: Private Rented Sector

Peter Aldous Excerpts

Tuesday 9th January 2018 Westminster Hall

[Peter Aldous (Waveney) (Con)]

It is a pleasure to serve under your chairmanship, Mr Gray. I congratulate the hon. Member for Eastbourne (Stephen Lloyd) on securing the debate and the Backbench Business Committee on granting it.

The full roll-out of universal credit in Lowestoft in my constituency commenced in May 2016. Significant problems were encountered from the outset, although from early 2017 the Department for Work and Pensions has worked more closely with local organisations to address them. The situation has improved and the proposals announced in the November Budget are very welcome. One area in which work is still required is the co-ordination of universal credit with housing in both the social and the private rented sectors. Good housing is a vital prerequisite if universal credit is to be a success, and it is important that the role of private providers is properly recognised.

The main problem that was encountered was that the delays in the paying of universal credit led to rent arrears building up. This triggered a downward spiral of events, with landlords often serving eviction notices, albeit reluctantly, leading to an increase in homelessness, added pressure on local authorities and housing associations to house those who had been evicted and subsequently a reduction in housing as private landlords decided not to let to universal credit claimants.

[Vicky Foxcroft (Lewisham, Deptford) (Lab)]

On that point, I had one couple who received no benefits for six months and were very nearly evicted. At the end of it all they were told that they would receive only four weeks’ backdated payment, and it was only when we intervened in the case that we managed to get the full amount back to them. This absolutely has to be looked into.

[Peter Aldous]

The hon. Lady highlights an example of the problems with implementing universal credit that many of us have experience of from our constituency casework.

[Melanie Onn]

In October, the housing association Shoreline in my constituency had 182 residents who were already on universal credit, and 80% of them were in rent arrears. Such examples create a stigma against people who are on universal credit, because of those issues. Fundamentally, we have to iron out some of those problems to prevent people from getting into arrears and to give private landlords confidence that those people will not be defaulters or bad debtors when paying their rent.

[Peter Aldous]

Yes. It is quite clear that private sector landlords’ confidence in the system has been very severely dented. I sense, from my own perspective, that the situation has improved, but I acknowledge that there is still a great more work to be done. Local letting agents advise me that the majority of their landlord clients are still reluctant to let to universal credit claimants. It is also necessary to bear in mind that many landlords own only one or two properties and the rents that they receive are a very important part of their annual income.

The Eastern Landlords Association, which has 1,400 members, highlights the lack of a level playing field, with council and housing association landlords able to secure direct payments after eight weeks’ arrears, while private landlords need specific tenants’ approval to do so. This is still proving a disincentive to private landlords to let to universal credit claimants; as we have seen, many of them have lost confidence in the system. It highlights the need for better communication with the DWP and describes the system of claiming alternative payment arrangements online as “hit and miss”. It advises that while some claims do get processed, in its experience at least 50% do not get looked at.

The roll-out of universal credit is a mammoth task. There is a lot of heavy lifting to be done, which the DWP cannot do on its own. There is a need for a partnership approach, which should involve private landlords as well as councils, the 1ocal voluntary sector, such as citizens advice bureaux, and housing associations. To give credit to the DWP, under the guidance of my hon. Friend the Member for East Hampshire (Damian Hinds)—perhaps I should say my right hon. Friend; I wish him all the best in his new role—it has begun to adopt such an approach in recent months, and I anticipate that the Minister will continue in the same way. It is important that full consideration is given to the Residential Landlords Association’s recommendations and to the innovative proposals from Crisis to adapt the Newcastle trailblazer for reducing homelessness to ensure that those in receipt of universal credit do not fall into rent arrears.

In Lowestoft, three suggestions have been made. First, in each DWP office, the Government should have a landlord liaison officer for landlords to contact to discuss issues with their tenants’ housing claims, when the landlord has applied for an alternative payment arrangement. Secondly, housing moneys should not be released to a tenant when they are being sanctioned, as they often choose to use the money to support the sanction shortfall. In effect, that means the landlord is penalised. Finally, when a sanction does happen, the housing money should automatically be paid through an alternative payment arrangement to the landlord.

A lot of people wish to speak in this debate, so I will conclude by saying that if universal credit is to be a success and to do what it says on the tin, it is important that the DWP listens to the proposals that I have outlined, as colleagues will too, so that we fully regain the confidence of private landlords, because they have a very important role to play.

[Several hon. Members rose—]

Pension Equality for Women

Peter Aldous Excerpts

Thursday 14th December 2017 Commons Chamber

[Peter Aldous (Waveney) (Con)]

Owing to my cold, I will not be able to speak quite as passionately and as loudly as the hon. Member for Swansea East (Carolyn Harris). I congratulate the hon. Member for Easington (Grahame Morris) on securing this debate. He has played an important role in continuing to highlight the very difficult situation in which many women born on or after 6 April 1950 find themselves as a result of the changes to the state pension age in the 1995 and 2011 Acts. This unfairness needs to be addressed and we need to get on with finding a solution.

I fully support the case for equalising the retirement age and the need to raise the pension age. The latter is required on the grounds of increased life expectancy and financial sustainability. However, such changes have a profound impact on people and the lives they live. Such changes need to be properly researched, to be subject to full consultation and then to be introduced in a fully transparent way. Those steps have not been taken in this instance. Even though the Pensions Act providing for the pension age for women to increase from 60 to 65 was enacted in 1995, government waited 14 years, until April 2009, before it began writing individually to the women affected. That lack of notification meant they had no time to make alternative arrangements for their retirement.

At the time of the 2011 Act, it was clear that there was a problem, and women were raising their concerns with me. As a result, the Government did make changes to limit the impact on those most affected. With hindsight, it is clear that the full scale of the problem was not recognised and that legislation should have been preceded by a full impact assessment.

The WASPI briefing for this debate highlights the unique barriers many women born in the 1950s face in mitigating this sudden change in their circumstances: many have no other source of income, and until the 1990s many women were not allowed to join company pension schemes; many women face difficulties in returning to the workforce and may be suffering from long-term health problems; many, on the expectation of an earlier retirement, have taken on caring responsibilities; and for some, divorce settlements were calculated on the assumption that the state pension was going to be received earlier. Baroness Altmann, in her February 2016 article, provides a compelling case as to why this matter needs to be revisited.

The message from the Waveney constituency and from Suffolk is that this situation must be addressed. When many of us presented petitions in this Chamber last autumn, I was in second place, behind the hon. Member for Kingston upon Hull North (Diana Johnson), in terms of the number of people who had signed up —2,249 Waveney constituents had done so. Last year, Conservative-run Waveney District Council unanimously endorsed this petition, and last week Conservative-run Suffolk County Council unanimously backed the campaign for equality of pension provision for women. In Suffolk, there has been a tradition of women going out to work, whether in factories, agriculture, fishing, food processing or clerical posts. This was often part-time work, often on low salaries. These changes are disproportionately affecting a lot of them and their families.

[Sandy Martin (Ipswich) (Lab)]

I hope the hon. Gentleman and you, Madam Deputy Speaker, will forgive me for intervening. I just wanted to say that the hon. Gentleman has my full support, and that the reason I am not speaking in this debate is simply that so many other people are down to speak. The whole of Suffolk is behind him on this one.

[Peter Aldous]

I am grateful for that endorsement from Suffolk.

I acknowledge the challenges the Government face in finding a way forward that is affordable and that complies with equalities legislation. However, it is clear that a particular group of people have been unfairly penalised. I thus support the motion, and I urge the Government to find a way forward that is fair, fully considered and affordable.

--- Later in debate ---

[Tim Loughton (East Worthing and Shoreham) (Con)]

Another day, another debate on pensions for women born in the 1950s. We have now had many more debates on this subject than Elizabeth Taylor had husbands, and much like her seventh husband, I find it difficult to know what new to bring to the bedroom, if not the debate today.

This situation is not going to go away. I am proud to be the co-chair of the all-party group, and I am pleased to have co-sponsored the debate here today. WASPI is not just those groups calling themselves WASPI; it is hundreds of thousands and millions of women who find themselves in this position. I welcome the work that the all-party group is doing and the survey that we have sent out. I hope that we will get some concrete data back, and I will certainly support the Bill when it comes to the House in April.

There are three main problems. First, no one is complaining about equalising the pension age; it is the process and mechanism of doing so that is at fault. The impact on a specific group of women—more than 3 million now—is disproportionate. It is calculated that 33% of men will retire with just the state pension to rely on, but 53% of women will do so. The issue is much more important to women.

The second problem is the arbitrary cut-off date that many women have suffered retrospectively. The pension age of a woman born on 6 May 1953 will now be November 2016—a loss of some £2,000 on what she might originally have expected. The pension age of someone born a year later on 6 May 1954 will now be January 2020, a loss of £20,000. That is a huge difference for the sake of 12 months.

[Peter Aldous]

My hon. Friend is making his case very well. Does he agree that, before the 2011 changes were introduced, some sort of analysis should have been done to address the problems he identifies?

[Tim Loughton]

That is right, because there is a cliff edge effect. I am afraid that we hear time and again from Ministers that £1 billion transition money was given in 2011, but of course half that money went to men to make up for their transition differences. Women did not benefit disproportionately from that additional money, ungenerous though it was.

The third problem is the lack of notice. Many women, even if they got the notice, were not in a position to make preparations and alter their lifestyle to enable them to survive through their 60s. Many of them have caring responsibilities. They have depleted savings. They have disabilities.

Of course, there are other disadvantages that women suffered. Women were, and still are, paid less than men. Women’s pension savings are typically 66% less than men’s. Back in the 1970s—the decade when most 1950s-born women started work—women were often ineligible to join their employer’s pension scheme, and they were often passed over for promotion in favour of male colleagues. That is the legacy that these women bring with them now. There are other disadvantages. The 2001 changes to the widow’s pension mean that those widowed prior to their state pension age no longer receive a full widow’s pension until they reach their full SPA, which has now, of course, been delayed.

We need to find a solution. The Government need to listen, get round a table and discuss this. There are many different transition arrangements we could bring in. Scaremongering that it is going to cost tens of billions of pounds is really not helpful. We can do things around bus passes and the winter fuel allowance that would have a meaningful effect for many women, but we need to help those who are in most need and who are suffering now.

It is important to reiterate that this is not a benefit; it is an entitlement. Some of these women could have paid national insurance contributions—I appreciate that that is not directly linked to a pension—for as long as 50 years by the time they retire. It is reasonable for them to expect that they would start to benefit at the time they contracted to when they started working and paying their employment dues to the Treasury. I also echo the points made by my co-chair, the hon. Member for Swansea East (Carolyn Harris), about women overseas.

We have a duty of care to these women—a specific set of women who should not be affected in the future because we have changed the law. That duty of care needs to be honoured before more women suffer or, worse, come to the end of their lives. As my co-chair said, they are feeling cheated, disrespected and angry. Last year, the Prime Minister said she wanted a country

“built on…fairness…where everyone plays by the same rules”.

Let us start by demonstrating that and by righting this injustice now.

Work Capability Assessments

Peter Aldous Excerpts

Wednesday 13th December 2017 Westminster Hall

[Peter Aldous (Waveney) (Con)]

It is a pleasure to serve under your chairmanship, Ms McDonagh. I congratulate the hon. Member for Glasgow East (David Linden) on securing this debate.

During my time in this place, listening to constituents and supporting them with their work capability and PIP assessments has been part of my constituency casework. In recent months, the number of cases handled by my constituency staff has increased, which suggests that the system is not working as well as it should and needs reviewing. The problems generally relate to the challenges that people with mental health conditions or fluctuating conditions such as multiple sclerosis and Parkinson’s face when they are given assessments, the anguish they go through and the fact that the assessments often do not reach the right decisions. The conclusion of Rethink Mental Illness’s report states:

“The current assessment system…discriminates against people with mental illnesses”.

After the 2014 judicial review decision, I am inclined to agree.

I shall briefly outline three cases with which I have been involved. Two relate to PIP rather than work capability assessments, but I believe that there are clear parallels to be drawn. All three relate to constituents whom I or my staff have known for some time. Previously, they had no problem in obtaining the support that they needed and it is only in recent months that they have experienced problems that have caused them and their families a lot of distress and worry.

The first case involves a constituent who took a supporting letter from her doctor to her assessment, which confirmed that she suffered from a long-standing mental health disorder and concluded that she would find it difficult to cope with any work commitment at the current time. The doctor added that her case should be reviewed in six months’ time.

In reviewing the assessor’s decision, the Department for Work and Pensions decision maker referred to the doctor’s letter but commented that

“at the time of your assessment, your mood did not appear to be low”.

The remainder of the review concentrated on physical issues and included comments such as:

“You appeared to be of average build and well-nourished…You said that you did not need prompting to dress or undress”.

The decision maker concluded that, because my constituent could plan a route of journey unaided, she was able to cope with anxiety. To my mind, the case demonstrates that currently assessors do not have the necessary training to assess accurately people’s mental wellbeing, and that the assessment form does not properly take account of mental conditions as well as physical conditions, and needs to be reviewed.

The second case involves a man who, along with his family, I have known personally for some time. He faces a variety of challenges, including a heart condition, kidney problems, diabetes and hypoglycaemia, as well as mental health challenges. Again, his doctor wrote a letter expressing the professional opinion that he was unfit for work at the current time. While my constituent’s assessment was going on, first, his mother was in hospital to be treated for cancer and then, very sadly, his father died. When he went for his assessment, he collapsed and was admitted to hospital. When such an awful chain of events unfolds, there should be an in-built mechanism in the work capability assessment process so that reviews are put on hold and suspended.

The third case involves a constituent of mine whom I first met some years ago. At that time, she was clearly not fit for work and was duly placed in the support group of employment and support allowance. Her case was reviewed this summer. Her condition has not improved at all in the time I have known her, yet the initial outcome of that assessment was that she should be placed in the work-related activity group. The first mandatory reconsideration upheld that decision. There was then a second mandatory reconsideration and the decision was revised. During this time, my constituent suffered a great deal of worry and distress, and was utterly perplexed as to why this was happening to her.

I have other cases that reveal similar concerns and lead me to conclude that the work capability assessment process needs to be overhauled. I suggest that this could be done in three ways. First, the Government should fully engage with charities and support groups in the sector. Mind and Rethink Mental Illness have interesting proposals that should be considered, while organisations such as the Multiple Sclerosis Society and Parkinson’s UK can provide feedback regarding fluctuating conditions.

Secondly, Parliament has a key role to play in making changes to the assessment. The Work and Pensions Committee is currently undertaking an inquiry and its findings should be considered very carefully.

Thirdly and finally, in future the system needs to be subject to its own form of continuing professional development. Reviews such as those carried out in the past by Professor Harrington and Dr Litchfield should not take place periodically—they should be an ongoing part of the process.

We need work capability assessments, but in their current form they are causing a lot of turmoil in people’s lives and need to be reformed.

[Several hon. Members rose—]

State Pension Age: Women

Peter Aldous Excerpts

Wednesday 29th November 2017 Commons Chamber

[Peter Aldous (Waveney) (Con)]

We have debated this matter on numerous occasions. It is important that it is not used for the purpose of political expediency, because many people are experiencing serious challenges. We must listen to them and seek to address their concerns in a way that is responsible and financially prudent, but also just and fair.

I have received a great deal of correspondence over the past two years from constituents who have graphically highlighted the challenge that they face. When many of us presented petitions in the Chamber last autumn, I was in second place behind the hon. Member for Kingston upon Hull North (Diana Johnson) for the number of people who had signed, as the Waveney petition was signed by just under 2,250. It was also endorsed unanimously by Conservative-run Waveney District Council.

The impact of the changes is being felt disproportionately in areas of the UK where there has been a tradition of women going out to work—whether in factories, agriculture, fishing, food processing or clerical posts—often part time and not on high salaries. The changes are affecting a lot of women and their families in Lowestoft in my constituency, although many of the businesses in which they worked are no longer there. There used to be, for example, numerous jobs in the fishing support industry and the Sanyo television factory, to name but two.

I acknowledge the challenges that the Government face in addressing those injustices and in coming up with a fair and affordable solution that complies with equalities legislation. I urge them to look carefully at that. There are two private Members’ Bills before Parliament that propose a review of the pension arrangements. One is promoted by my hon. Friend the Member for Wellingborough (Mr Bone) and the other has been presented by the hon. Member for Swansea East (Carolyn Harris). I am a supporter of the latter Bill, and I urge the Government to consider carrying out a full, proper and meaningful review. For that reason, I will not support the motion tonight, because I do not believe that it provides the evidence base that we need to find a fair, affordable and just solution.

As I have mentioned, this issue disproportionately affects specific parts of the country. I thus ask the Government to carry out research to establish the extent of this problem and to come up with a fair and affordable solution that addresses the pockets of the country in which there is a real issue.

Universal Credit

Peter Aldous Excerpts

Thursday 23rd November 2017 Commons Chamber

[Mr Gauke]

I welcome the hon. Lady’s warm words, and I note the constructive approach taken by a number of Labour Back Benchers. On evictions, it is important that the pre-action protocols are respected. The Leader of the Opposition’s comments on what happened with Gloucester City Homes turned out to be wildly inaccurate, for which he should apologise. We are keen to work constructively with landlords in both the social sector and the private sector, and it is important that we debate this in a reasonable way, without causing unnecessary stress by scaremongering, which the Leader of the Opposition did.

[Peter Aldous (Waveney) (Con)]

I welcome the Secretary of State’s announcement. Successful completion of the roll-out requires ongoing dialogue with a variety of organisations, including Jobcentre Plus offices, local housing authorities, charities, food banks and local landlords. Can he provide an assurance that he will continue to liaise and work with such bodies?

Supported Housing

Peter Aldous Excerpts

Wednesday 25th October 2017 Commons Chamber

[Peter Aldous (Waveney) (Con)]

I welcome this debate, as it follows on well from the half-hour Westminster Hall debate I secured on 10 October. That was very well attended and, although I was able to take some interventions, I am very aware that a lot of colleagues were not able to have their say. Today’s debate provides a further opportunity for Members from across the House to re-emphasise the vital importance of putting the funding of supported housing on a sustainable long-term footing. The task in front of us is not straightforward, but the more we debate the matter and talk about it in a constructive way, the better is the prospect of putting in place a sustainable system that can bring significant benefits to people who face very real challenges as they go about their everyday lives. We need a sustainable long-term solution; not a sticking plaster.

The case for supported housing is compelling. There is a rising demand for care and support, because of an ageing population and increased mental ill health and learning disabilities. A secure and comfortable home should be the cornerstone of life for everyone, regardless of their background and personal circumstances. If that cornerstone is in place, older people can retain their dignity and their independence, those fleeing domestic violence can find refuge and stabilise their lives and the homeless can more easily make the transition from living on the street to a settled home.

Supported housing provides outstanding value for money. For the elderly, it is less expensive than an alternative residential care setting. It has huge strategic advantages for councils providing adult social care services within very tight budgets, and its costs compare very favourably with those in the NHS. It is vital that the two Departments leading this debate, the Department for Communities and Local Government and the Department for Work and Pensions, liaise and work closely with the Department of Health. There is a need to think outside departmental silos and to engage with NHS England.

For a relatively small cost to the public, supported housing reduces the strain on the NHS and care services, reduces unnecessary hospital stays and prevents moves to more costly residential care. It is important to highlight that if we get this right and put in place a sustainable and workable long-term funding system, it will be much easier to leverage in additional social investment capital into the sector. Cheyne Capital advises that if a sustainable framework had been in place over the past two years, it would have invested £120 million in supported housing.

Taking into account the strategic importance of supported housing, the Government were right to carry out the first evidence review of the sector in 20 years, publishing their findings on 21 October last year. On the same day, they launched their consultation on their preliminary proposals, setting up four task and finish groups to address specific challenges. The YMCA has welcomed much of the preparatory work that has been carried out, highlighting the Government’s commitment and willingness to engage with the sector. It is also important to highlight the significant amount of funding provided by the Government over the past five years, which the Minister has outlined.

The Government published their preliminary funding proposals on 15 September last year and these were then put out to consultation. Various concerns have been identified, and as we have seen with the announcement by the Prime Minister today on the removal of the local housing allowance cap for supported housing, the Government are very much listening.

There is a concern that the proposals are a one-size-fits-all approach and do not properly take account of the needs of the different parts of the sector—that has been highlighted by Centrepoint. There is also a worry that a postcode lottery might be created—Sense has highlighted that as well. We hope that today’s announcements will remove part of that concern, but the issue needs to be looked at closely.

There is clear evidence that developments are being put on hold; the Home Group advises that it has 1,842 homes in its build pipeline, but it has been unable to commit to developing these without clarity over future funding. There is a concern that the current proposed funding framework creates a funding gap for existing schemes—the YMCA has highlighted that. There are also worries about how the proposals will work alongside universal credit, as highlighted by Centrepoint and Emmaus.

On 1 May, the Communities and Local Government Committee and the Work and Pensions Committee published their unanimous joint report, in which they made three recommendations to complement and build on the Government’s proposals. In my opinion, taking into account the feedback from across the sector, the Government should give full and serious consideration to adopting the recommendations. Along with five housing associations, my noble Friend Lord Best has looked at data from some 43,000 homes, and it appears that what they recommend does provide a viable and working option.

When the Government respond next week to the consultation that closed in February, they should put forward a revised funding framework. There should be a revised timetable for obtaining feedback on it, for carrying out an impact assessment and for road-testing it, and then for its introduction. There needs to be a clear direction of travel. As I have said, this is not a straightforward task, but I sense that by working together, a partnership of the Government, Parliament and the supported housing sector can put in place a long-lasting framework that addresses the concerns of many vulnerable people and in doing so provides them with dignity, peace of mind and hope.