3 Paul Howell debates involving the Ministry of Justice

Social Media Access in Prisons

Paul Howell Excerpts
Monday 26th February 2024

(2 months ago)

Commons Chamber
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Paul Howell Portrait Paul Howell (Sedgefield) (Con)
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Why am I here talking about social media in prisons? One of my usual expressions for describing what it is like to be an MP is “push and pull”, meaning that I push my experience and knowledge into this place, but I am pulled by the issues that affect my constituents. I bring my life experience and business background, and I react to issues that arise, particularly those from my constituents. That is why I have been engaged on issues as diverse as left-behind neighbourhoods, Ferryhill station and female hormone deficiency.

Today I take the opportunity to discuss two of the most challenging issues facing young people: knife crime, and the damage done by social media. Those problems were horrifically exemplified by the case of my constituent Zoey McGill, and her son Jack Woodley, who was tragically stabbed to death in 2021. The past few years have been incredibly challenging for Zoey. Although her son’s murderers were jailed for between eight and 17 years, one can imagine her horror when she discovered that one of them had made a TikTok video in which he raps about his sentence, implying that it is not serious, and he boasts of having a phone while wearing a designer T-shirt.

As a result of my work with Zoey I became involved in The Northern Echo’s North East Knife Crime Taskforce. It was launched last year as a way to co-ordinate the efforts of individuals and groups who want to address the causes of knife crime and change the culture and mindset of young people who carry those weapons. Zoey has been involved in that from the start, along with other parents who also lost their children. We are seeing far too many examples of young people being stabbed, and leaving behind relatives fighting for a cause. As was said at the last session of the North East Knife Crime Taskforce, those parents and families did not sign up for that job, but they have absolutely no choice but to do it. One of those is Theresa Cave, whose son Chris was stabbed to death in Redcar in 2003. Chris’s mother, Theresa, launched the POINT 7 anti-gun and knife crime programme for young people aged 11 to 25.

In 2007, Samantha Jane Madgin was 18 years old and on her first night out with friends after the birth of her son only weeks before. She was brutally stabbed to death by a 15-year-old girl. Samantha’s friends and family created Samantha’s Legacy, and their mission is to prevent knife crime, raise awareness and engagement, and support other families who have been affected by that atrocious crime. In 2019, 18-year-old Connor Brown, who was on a night out in Sunderland, tragically lost his life trying to prevent other people from getting hurt in a knife attack. Connor’s mother, Tanya, and family and friends created the Connor Brown Trust in order to provide young people with a bespoke youth work programme that benefits them and the wider community. There are too many families like them, and it is imperative that we in this place do all we can to help.

Social media is well identified as a source of information in prisons. The term “fake news” is well known, and it is imperative that those who have been influenced or radicalised by false agendas are not further influenced in that way during their time in prison. For that reason alone, access to social media platforms in prison should be frustrated. I am concerned enough about what inmates could see and hear on social media, but giving them the opportunity to broadcast is even more disturbing. It is incumbent on us all in this place to do everything we can to stop this cancer.

Zoey recently said that people sometimes ask how she manages to do her campaigning, and she said that it gives her strength and comfort. I admire that attitude enormously, but neither Zoey nor any of the other parents I have mentioned, or any other parent that is affected, should be in this position in the first place. As gov.uk states, for anyone who cares to check, it is a criminal offence to give a prisoner a mobile phone—or other items such as illegal drugs, alcohol and weapons. The rules around access to social media in prison are likewise clear: prisoners are not allowed to access social networking sites while in custody. In fact, it is not even possible to email prisoners directly.

Jim Shannon Portrait Jim Shannon (Strangford) (DUP)
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I commend the hon. Gentleman on securing this debate. I did some research in this area, as he has. Does he agree that there is no human right allowing access to social media in prison? We should encourage rehabilitation—that is the right thing to do—rather than social media engagement. Although access to the internet, and training in understanding how to use media successfully in the outside world, are of use, the ability to post a Facebook status should never be facilitated in prison.

Paul Howell Portrait Paul Howell
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I could not agree more, and I will cover some of those points as I continue. The closest those inside are meant to come to electronic communication is the Email a Prisoner service, which allows those outside prison to send a prisoner an email; it is printed out and delivered on paper. Some prisons will allow photos to be attached, but that is all. I suspect that if prisoners were actually limited to that form of communication, prisons and the wider community would be better for it.

Nevertheless, as a Ministry of Justice report from 2018 recognised,

“Mobile phones in prisons are used for a range of purposes, both social and criminal, and would appear to have become a significant feature of prison life.”

Since that report, the Prison Service has undertaken the long-term project of installing landlines in cells in closed public-sector prisons. That began before the pandemic. The last installations are due to be completed shortly. These phones work the same way as the payphones on landings that were previously used by prisoners. The prisoner uses a PIN to access their account, and must purchase credit. The calls are restricted to cleared numbers and are outgoing only.

This innovation prevents the issues that often occurred with landing payphones, such as a lack of privacy and fights breaking out in the queue. As Julie Brett, deputy director of innovation and business change at His Majesty’s Prison and Probation Service, told Inside Time:

“Feedback from people in prison has consistently identified that in-cell PIN phones improve the quantity and quality of contact with their family and friends thanks to the opportunities they provide. These include being able to make calls at a time to suit everyone in a more private setting away from busy landings, and removing the need to queue to use a phone during brief unlock periods.”

That seems to me to be well in excess of what prisoners should have, but it also removes any argument about the need for them to have access to a mobile phone. I therefore believe that prisoners have no legitimate reason to possess a mobile phone, since a desire to contact their family is probably the only reason for a prisoner having a phone that most people could possibly sympathise with. Instead, prisoners look for mobile phones to continue their criminal activity, to harass victims and their families, or to remain in connection with the lifestyle that got them into prison in the first place. It must stop.

I draw attention to the work that my hon. Friend the Member for South Ribble (Katherine Fletcher) has done on phones in prison, particularly though her private Member’s Bill. It is already an offence to make video recordings in prison, but the Prison Media Bill seeks to close a loophole that allows third parties outside a prison to upload an illegal recording made inside a prison, or of prison workers on prison land. The Bill also specifies that the location of a recording device is not relevant, so recording a prison from a drone outside would still be an offence. The Bill will clarify existing legislation, which makes no specific provision for drones flying above prison land or recording images of the inside of an open prison. It is hoped that it will increase the security of prisons and those who work there; they would also be protected from unauthorised recordings. Moreover, the Bill would likely cause social media companies to remove images and videos that violate those conditions. Such a step would make all the difference to people like Zoey, who continues to be harassed by her son’s murderers and their families via social media and images taken in prison.

One can debate whether the primary purpose of prison sentences is to rehabilitate the prisoner with a view to reintegrating them in society, or to punish them for their crimes, but a denial of liberty, and therefore of social media, is necessary in both cases.

Richard Foord Portrait Richard Foord (Tiverton and Honiton) (LD)
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I am grateful to the hon. Member for securing this Adjournment debate. It is awful to hear about the appalling experience of his constituent, a victim of knife crime. Her campaign on access to social media is brave. In 2013, the Government sought to take from prisoners the right to access and read books. The Howard League for Penal Reform fought against that in its successful 2014 campaign, which was all about education and rehabilitation. Does the hon. Member believe as I do that prisoners ought to have access to books?

Paul Howell Portrait Paul Howell
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It is like anything else: it depends which books we are talking about. If it is books about how to develop a new gun, the answer is no, but if you are talking about—[Interruption.] My apologies, Madam Deputy Speaker. We could, however, be talking about educational books about the world prisoners want to go into. As with everything else in this place, the devil is in the detail of what we do.

A question in this case is: how can a person be rehabilitated if they still participate in the same social groups as before? They may do so virtually, but for many young people, their virtual activities are as real and meaningful as their physical ones. We would not allow prisoners serving time for murder to leave for the evening and have a drink with their friends, so why should we tolerate them having unmonitored video calls with the same people?

The purpose of prison—especially for serious crimes—ought to be punishment. It is no bad thing if prisoners are sat in their cells, sadly wondering what is going on with their old friends and feeling out of touch with the outside world. The denial of liberty and restricted access to the world outside prison is exactly the point of being locked up. The rules are clear: mobile phones are not allowed among prisoners. Jack’s killer should never have been able to make or post a video. I also question why the murderer should be dressed in a designer T-shirt, looking to all and sundry as though he is about to go on a night out.

In response to Zoey’s complaint, the Prison Service said that mobile phones are not tolerated, and that those who have them face extra time in prison. May I ask the Minister what is happening in this case, and what steps are being taken to prevent something like this from happening again? What repercussions have followed for this individual? We must demonstrate that actions have consequences; otherwise, we give the impression that the justice system thinks it is acceptable to show off contraband such as mobile phones in prison, and to use it to harass a victim’s family.

Steps such as airport-style security are taken to prevent contraband, but whatever the current approach is, it needs more energy, because this is not an isolated case of a prisoner possessing a phone. I acknowledge that we are taking steps in the right direction. Legislation was passed last October to crack down on the use of drones in prison. Previously, bizarrely, police could act on drone sightings near prisons only if there was evidence that drones were being used to smuggle contraband. Why else would a person fly a drone above a prison? To admire the architecture? I think not.

Since last month, it has become an offence to fly a drone within 400 metres of closed prisons and young offenders’ institutes in England and Wales. A fine of £2,500 could be issued for flying a drone, but, importantly, for those who deliver the goods, the punishment could be up to 10 years in prison. We have seen intercepted drone deliveries carrying more than £35,000 of banned goods, but some of that was before the law changed. I am delighted to see that change in law.

On contraband in prison, it seems to me that mobile phones should be the easiest to find and remove from the prison estate. The technology to find them exists, and it would make a significant difference in the behaviour of prisoners if used widely. For example, the company Unify offers a “detect” service that provides constant mobile detection and sends real-time alerts when it picks up unauthorised use of mobile phones. Using Bluetooth and wi-fi signals, it can locate the precise location of the phone, down to the cell. Can the Minister tell me how widely such technology is used in prisons to combat the use of mobile phones? Would his Department consider expanding its use?

With phones come social media. I do not need to tell hon. Members about the harm that social media can cause, even among users who have not been convicted of murder. In a place like prison, social media can be even more influential, as it is one of the few forms of contact used to get to the outside world. We know that it amplifies the peer pressure that young people already face, and it has been linked to poor mental health in teenagers.

Technology and social media can also be used positively to address issues such as knife crime. We have seen many examples of social media pressure being a key part of driving young people to action that results in them being in prison. Some exciting technology is being worked on—particularly in virtual reality—which could help. The EdTech company Round Midnight has done pioneering work, using art and technology, to engage young people in discussions on many sensitive topics. It offers a range of virtual reality workshops, and creates curriculums designed to transform students’ learning experience while tackling important social issues.

The company’s youth engagement programmes promote mental wellbeing and social responsibility, and address critical issues such as knife crime. I have seen an example of its work, in which it uses people who have been involved in knife crime as actors, and the person having the virtual experience is left to make decisions at various stages, based on questions they are asked. It is interactive, and something that they can learn from; they can see the consequences without being in a real world scenario.

The pressure that social media can put on people absorbed in that world is intense. The company I mentioned is the leading provider of virtual reality workshops. It creates bespoke programmes and trains teachers in schools across the country. Most importantly, its approach works, because it focuses on areas that the target audience cares about. The recent North East Knife Crime Taskforce event, led by The Northern Echo, allowed participants to use a virtual reality headset to explore the potential consequences of carrying a knife. The video was created with funding from the Home Office and West Midlands police, based on a similar tool that focused on gangs. They believe that it can be an important preventive tool for people who are not involved in crime but could be pressured into it or tempted by it.

The headset demonstrates how social media is used to pressure people to commit crime. I am interested in whether it can be developed as a tool for people who are in prison to understand how they got there, and how the outcome could have been different for them and their family. The virtual reality video is followed by a creative workshop that encourages participants to explore the issues in more depth. Young people can reflect on their journey through the video, and compare their experience with that of other participants. The session is not a lecture about the dangers of carrying a knife but a user-led experience.

When I was working on left-behind neighbourhoods, we talked initially about trying to help communities, then about helping them to help themselves, and finally about enabling them to help themselves without us being there in any way, shape or from. The same applies here: we are trying to create a situation in which the people who are engaging in the process feel that it is their space and they can learn from it.

Innovative approaches involving virtual reality could be used to prepare inmates for reintegration in society, with a view to reducing reoffending. There are examples around the world: in the United States, Colorado has implemented a three-year juveniles and young adults convicted as adults programme, for those who committed serious offences at a young age. Since those people often entered prison before they developed life skills such as shopping for food, the virtual reality programme allows them to practise tasks in a safe and controlled environment. Knife crime is a much bigger issue, but the principle is the same. Other states use virtual reality to help offenders develop empathy for their victims or to reduce aggressive behaviour. A pilot programme in Alaska used virtual reality to incorporate mindfulness practices; the pilot resulted in a decrease in disciplinary write-ups and fewer reports of depression and anxiety. Those processes can move people to a better place.

We know that employment can be a problem. In Michigan, there is a virtual reality programme that helps people practise for a job interview. There are many examples of people running prisons and similar services using the tool to get people to a better place. The hon. Member for Tiverton and Honiton (Richard Foord) mentioned the opportunity for books; I want people to get to a better place by the time they are released, but if they are not, they must understand that there are consequences of what they have done.

The professor who led the study I just referred to commented:

“Above just the employment rate, those that interviewed with Molly”—

the virtual hiring manager—

“had stronger interview skills…greater reductions in interview anxiety”.

I am absolutely sure that such organisations can develop programmes that will deliver much better outcomes for repeat offenders and an appreciation of the impact of social media on others. Social media can be such a positive or negative experience, depending on how people engage with it, and such tools can get us to that place.

Music videos on social media can also influence people in a way that is difficult to imagine for those of us who did not grow up with social media. Many videos glamorise a life of crime, treating serious offences as proof of strength and encouraging others to follow suit. It is the lyrics of these songs that are the problem, not the music style itself. A number of organisations have used the same type of music, such as rap and hip-hop, as a way to access young people and give them a positive message. For example, Scotland’s largest prison, Barlinnie, has begun offering a programme that gives inmates an opportunity to change their lives through hip-hop music. The label Conviction Records supports ex-offenders by running a programme that culminates in a performance of their pieces. The workshops allow prisoners to express themselves and envisage a better life outside, at the end of their sentence. One participant said that it had given him such a sense of purpose it motivated him to avoid reoffending. That is what we want for people coming out—we do not want them to reoffend. The programme was funded by Creative Scotland. Does the Minister know of any similar plans for prisons in England and Wales, and, if not, whether we could look at similar initiatives?

Speaking with Zoey recently, she was quick to emphasise the benefits of social media, along with the horrendous damage it can do. She spoke about how last week would have been Jack’s 21st birthday. In honour of him—how brave is this?—she posted a video of their final moments together, when it was clear he was about to pass away. She said it has since been viewed nearly 2 million times and the feedback has been almost universally positive. In particular, a man contacted her to say that he used to be in a gang and had lost his best friend to knife crime. He now educates young people about the dangers of that life to help them to make better decisions. It is about getting the tools that have been used against people turned around and moving in the right direction. If rap is the thing that people engage with, then fine—but let us find rap people who are positive to this agenda. Zoey has found people like that, and I really do applaud them.

The problem we have is that the work of people involved in The Northern Echo’s North East Knife Crime Taskforce can so easily be undermined by posts such as the one by Jack’s killer, which give the impression that knife crime is not serious and prison is not a punishment. That is just so wrong. We cannot force a person to feel remorse for what they have done—that man clearly does not—but we can take steps to prevent them from influencing others to do the same. To do that effectively, crimes involving social media have to be taken more seriously. Zoey is still trying to get the police to deal with her son’s murderers and their families, who have been posting confidential documents about Jack on TikTok and Facebook which they obtained during the trial. She has found the process to be tortuously slow.

I would like the Minister to affirm that prison needs to be a deterrent and needs to be seen to be so. We need consequences of actions to be publicised, not hidden. We need education for those in prison on how they could react differently given their time again. We need victims like Zoey, Theresa, Samantha, Tanya, and the far too many others impacted, to have the protection of the system to prevent further distress from those convicted, and the belief that the lessons from each of their experiences are being applied far and wide to reduce occurrences of these shattering crimes.

I would like to understand what is being done to frustrate access to tools that enable social media access. What is being done to stop victims like Zoey suffering further? I would like to see that we can use tools to educate and inform those who have made mistakes, but we must also ensure that those who do not recognise their errors are not given platforms to promote their actions.

Oral Answers to Questions

Paul Howell Excerpts
Tuesday 20th February 2024

(2 months, 1 week ago)

Commons Chamber
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Rachael Maskell Portrait Rachael Maskell (York Central) (Lab/Co-op)
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1. What steps he is taking to ensure that people leaving prison are provided with support to help prevent reoffending.

Paul Howell Portrait Paul Howell (Sedgefield) (Con)
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16. What steps he is taking to help reduce reoffending.

Simon Fell Portrait Simon Fell (Barrow and Furness) (Con)
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17. What steps his Department is taking to help reduce rates of reoffending by people released from prison.

--- Later in debate ---
Paul Howell Portrait Paul Howell
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I recently raised the issue of social media use in prison, allegedly by one of those responsible for the murder of Jack Woodley, the son of my constituent Zoey McGill. We have a local campaign against knife crime, and at the latest working group meeting we discussed deterrents. Zoey would like to understand what consequences were suffered by this individual for the posts that he sent, but also why he should be wearing a designer T-shirt and apparently leading a cushy life. Prison needs to be seen as a deterrent, but if inmates are having it easy with designer wear and no consequences, how is that a deterrent? May I ask the Secretary of State what is being done to address this, and to make prison the deterrent that it should be?

Alex Chalk Portrait Alex Chalk
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I know that the whole House will want to send its deepest sympathies to Zoey McGill following the shocking murder of her son in 2021. It was a dreadful crime, of which 10 men were convicted and for which they received life sentences. The use of social media in prisons is not acceptable, and this content was removed from the social media platform. We have been investing £100 million in prison security and new technology, including X-ray scanners to tackle the smuggling of contraband mobile phones. Those who are caught can face loss of privileges, more time in custody, and even a referral to the police and the Crown Prosecution Service for consideration of further charges.

Oral Answers to Questions

Paul Howell Excerpts
Tuesday 3rd November 2020

(3 years, 5 months ago)

Commons Chamber
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Robert Buckland Portrait Robert Buckland
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The right hon. Gentleman is wrong on all fronts. First, we secured an extra £80 million of funding from the Treasury to deal specifically with covid court recovery. That came on top of the largest investment and increase in court maintenance in 20 years, including during his stewardship. That has resulted in the scaling up of courts, so that today we have 255 courtrooms hearing jury trials, which is ahead of the target I had set for the end of October. We will go further. We have already opened 19 courtrooms under the Nightingale court scheme. This is not a story of failure. This is a story of success and hard work on the part of everybody in the court service. The projections that he mentioned are based upon some pretty inaccurate predictions that do not bear the closest scrutiny.[Official Report, 9 November 2020, Vol. 683, c. 8MC.]

Paul Howell Portrait Paul Howell (Sedgefield) (Con)
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What are the Government doing to support the resourcing of magistrates courts, which are vital to the dispensation of justice in my constituency and across the UK? For victims of violent crime and domestic abuse in particular, it is important that their cases are expedited.

Robert Buckland Portrait Robert Buckland
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Like my hon. Friend, I am very grateful to the magistracy in County Durham and elsewhere for the part they have played in keeping our system working. All victims—none more so than those he mentions—deserve prompt justice. That is why I am grateful to every part of the criminal justice system that is working so hard to ensure case progression. To that end, we have made available £1 million to improve the recruitment process. We reviewed our planned recruitment in line with changing demands on our magistracy and are consulting on proposals to increase the mandatory retirement age of all judicial office holders.