Violence and Abuse towards the Retail Workforce

Debate between Navendu Mishra and Chris Philp

Tuesday 5th December 2023 Westminster Hall

[Chris Philp]

I thank Members for their kind entreaties, but I will probably give it a miss.

This is a serious issue and the Government are taking it very seriously. Of course, crime in general is coming down. The crime survey for England and Wales, which according to the Office for National Statistics is the only reliable measure of long-term crime trends, shows that overall crime is down 10% year on year, and like-for-like crime is down 56% since 2010. That is very welcome, but—in common with other countries in the western world, including the United States, France and Germany—we have seen a worrying increase in shoplifting and assaults against retail workers in the past year or two. As I say, the phenomenon is not confined to the UK; it is wider than that.

Although it is welcome that prosecutions for shoplifting have increased by 29% since last year, the Government said in response to a number of retailers, including the Co-op and others, that more needs to be done. That is why I sat down over the summer with the National Police Chiefs’ Council lead for serious organised and acquisitive crime—Amanda Blakeman, the chief constable of north Wales—to talk about developing a police action plan to do a lot more.

That action plan was published with the agreement of the police four or five weeks ago and was launched at No. 10 Downing Street. It contains a number of important components. The first is a commitment that the police will always follow up all reasonable lines of inquiry in relation to all crime. That is relevant to all kinds of crime types, but shoplifting is one of the most important. That means that if there is evidence that can be followed up, such as CCTV footage, the police will always do that regardless of the value of the goods stolen.

In the past six to 12 months, the artificial intelligence algorithm that enables facial matching has become a lot more sophisticated. If an image is received from a crime scene—it could be from a Ring doorbell, a dashcam, a mobile phone or CCTV anywhere, including in a shop—as it should always be under this new commitment, it can be run through the police national database, which contains millions of facial images from custody records. The algorithm is so good at matching now that even blurred or partially obscured images can be matched. The commitment always to follow lines of inquiry and always run images through the facial recognition database will lead to a lot more offenders being caught—shoplifters, but others as well. I set the target for police forces across England and Wales to double their use of facial recognition searches this year.

The first element is always to follow all reasonable lines of inquiry, with a particular emphasis on CCTV and facial recognition. Secondly, there is a police commitment to prioritise attending incidents of shoplifting in person where that is necessary to secure evidence; where there has been an assault on a retail worker, which is obviously relevant to today’s debate; and where an offender has been detained by, for example, store security staff. I heard statistics from the Co-op suggesting that where store security staff had detained an offender, the police had attended only in a quarter of cases. That is frankly unacceptable. We now have a commitment from policing to prioritise attendance in all cases where an offender has been detained. I would like Members of Parliament of all parties and police and crime commissioners to hold the police to account for delivering that.

Thirdly, the plan contains a commitment to use data analytics to identify and go after prolific offenders—that is, identifying what is often quite a small number of people committing a large volume of offences and specifically going after them. Fourthly—it may have been the hon. Member for Blaydon who mentioned this—there is an element of serious and organised crime, with organised criminal gangs targeting retail outlets. Project Pegasus, led by the Sussex police and crime commissioner Katy Bourne in partnership with 16 retailers, gathers data from those retailers and passes it to OPAL, which is the police data analysis centre for serious organised crime, including acquisitive crime, to identify the criminal gangs and go after them. That is partly funded by those retailers but is supported and organised by the police.

Those are the four components: following all lines of inquiry, including CCTV and facial recognition; targeting prolific offenders; attending incidents a lot more frequently; and going after serious and organised crime. That package together will lead to a significant increase in the number of offenders who are caught and the number of assaults prevented, and we will see that 29% increase in prosecutions go up considerably more.

[Navendu Mishra]

I appreciate the points that the Minister has made about policing and meeting the Co-op. Will he give a commitment to the House that he will meet USDAW, which is the sectoral trade union for retail workers, because the people who are at the forefront of this crisis are the low-paid retail workers themselves?

[Chris Philp]

Yes, I would be happy to do so—it would seem churlish to decline such an invitation.

The hon. Gentleman mentioned wages. I observe in passing that the minimum wage will go up by about 10% from next April to £11.44 an hour. That is quite a considerable increase, well above the rate of inflation. Of course, under the last Labour Government, it was only £5.93. If we adjust for inflation and the increase in the tax-free threshold, the take-home wages of someone working full time on the minimum wage are 30% higher than 13 years ago, which is welcome.

The Greater Manchester police were mentioned by, I think, the hon. Member for Manchester, Withington (Jeff Smith). I commend Chief Constable Stephen Watson, who is doing a great job with GMP and led the way by implementing this concept of always following up all evidence, which seems like common sense, but it was not being universally done. He implemented that in Greater Manchester about a year and a half ago, and it led to a 44% increase in arrests and prosecutions. It is exactly that approach that worked under Stephen Watson’s leadership that we are applying nationwide, including to shoplifting.

I will say a word or two on several other points raised in the debate. The first is the offence of assaulting a retail worker. We know that Scotland has a separate offence and that there have been calls to have a similar one here. Of course assaulting a retail worker is an offence: it is assault. It could be common assault, grievous bodily harm, grievous bodily harm with intent and so on. It is a criminal offence and, as I believe the hon. Member for Blaydon acknowledged, we legislated in the Police, Crime, Sentencing and Courts Act 2022 to make it a statutory aggravating factor where the victim is a public-facing worker—that includes retailers and others. That means that a judge is obliged, in statute, to pass a higher sentence than they otherwise would, in recognition of the fact that the victim is a public-facing worker.

--- Later in debate ---

[Chris Philp]

I can confirm that across England and Wales as a whole, as I think the hon. Lady knows, we have 149,566 police officers; that is as of 31 March this year. The number is higher than it has ever been in history and it is about 3,500 higher than the previous peak in March 2010, so there is a record number nationally. As for each individual force area, the choices made by individual PCCs—

[Navendu Mishra]

rose—

[Chris Philp]

I am going to conclude, because I do not want to overburden the Chamber and I wish to finish answering the point. The numbers in individual force areas reflect choices made by individual PCCs over time, for example, about the precept and about the balance between officer numbers, police stations and so on. What we have done in government is make sure that there are record numbers nationally. We have also put more money into policing, so this year PCCs had £550 million more available to them than last year. In addition, we fully funded the 7% pay rise between 2.5% and 7%, which this year entailed an extra £330 million.

Those resources are going in. In addition, from next April we are funding—in every one of the 43 police force areas in England and Wales, including the hon. Lady’s—specially funded antisocial behaviour hotspot patrols. I would expect them mainly to concentrate on town centres and high streets, where shoplifting may also occur. Where we have piloted those in the past four or five months, including in Blackpool, parts of Staffordshire and parts of Essex, we have seen reductions of 20% or 30% in antisocial behaviour and other forms of criminality. We will therefore fund each force, in addition to its regular funding settlement, to have those hotspot patrols, which should deliver something like 30,000 hours of specialist patrolling in each force area each year from April. I think that that will make a real difference.

Racism in Cricket

Debate between Navendu Mishra and Chris Philp

Tuesday 9th November 2021 Commons Chamber

[Navendu Mishra (Stockport) (Lab)]

(Urgent Question): To ask the Secretary of State for Digital, Culture, Media and Sport if she will make a statement on reports regarding racism in cricket.

[The Parliamentary Under-Secretary of State for Digital, Culture, Media and Sport (Chris Philp)]

I am appearing here this afternoon in place of the Minister for Sport—the Under-Secretary of State, my hon. Friend the Member for Mid Worcestershire (Nigel Huddleston)—who is in Geneva having meetings with football officials.

I will start by being very clear about something on which I know the whole House will agree: there is no place for racism in sport. Indeed, there is no place for racism anywhere in society. It must be confronted, it must be eradicated and it should never be written off as just “banter”.

The Government are extremely concerned by the reports of racism at Yorkshire county cricket club. Quite simply, the situation faced by Azeem Rafiq was unacceptable. It should never have been allowed to happen in the first place, and it should have been dealt with properly during the initial investigation. We have made it clear to the England and Wales Cricket Board that this requires a full, transparent investigation, both of the incidents involving Azeem Rafiq and of the wider cultural issues at Yorkshire county cricket club. The ECB is now investigating the matter fully. It took action against the Yorkshire club on Friday, stripping it of the right to host international matches, and has suspended a player.

There have been a number of resignations from the Yorkshire board—quite rightly—including that of its chairman. Lord Patel of Bradford has taken over as chairman, and has set out the approach that he will be taking to tackle the issue at Yorkshire. Crucially, he has started by apologising to Azeem Rafiq, but we know that that will not undo the pain that Azeem feels. More action is needed, and we have called on Lord Patel and the ECB to investigate fully, to eradicate racism where it exists, and to tackle the culture that can support it. In addition, the ECB is now undertaking a regulatory process. It must take strong action where it is necessary, and that action must be transparent and swift, for the benefit of cricket.

The ECB has also launched the independent commission for equity in cricket to look at wider issues that go beyond Yorkshire. It is chaired by Cindy Butts, a highly respected anti-racism campaigner. She is a board member of the Kick It Out campaign in football and is also, as you know, Mr Speaker, a lay member of your Committee for the Independent Parliamentary Standards Authority. I have great confidence in her independence and her phenomenal track record in this area. This terrible case—the awful case of the abuse that Azeem Rafiq should never have suffered, but did suffer—shows how much more needs to be done to stamp out racism in the game, and I urge anyone who has experienced discrimination in cricket to approach Cindy Butts’s commission and report what they have experienced. I understand that the Equality and Human Rights Commission has requested information about this incident. That is quite right, and I encourage the EHRC in its work.

Sport should be for everyone, and it should not take cases such as this to bring that to life. The Government applaud Azeem Rafiq’s courage in speaking out, and encourage anyone who has been similarly affected to do the same. This must be a watershed moment for cricket. The Government will closely scrutinise the actions taken by the ECB—the Minister for Sport met the board last week to discuss this topic—and by Yorkshire county cricket club in response to these damning allegations. The investigations to which I have referred must be thorough, transparent and public. That is necessary to restore the public’s faith in cricket in Yorkshire and beyond. Parliament is watching, the Government are watching and the country is watching. We expect real action, and the Government stand ready to step in and act if those involved do not put their own house in order.

[Navendu Mishra]

I am grateful to you, Mr Speaker, for granting this urgent question.

The leaked racism report from Yorkshire county cricket club has exposed the extent to which serious allegations of discrimination have been mishandled, covered up and sadly, it seems, entirely ignored over a long period. Players and former board members of the club have since come forward expressing their regret, but it is too little, too late. The question of how to address this should not be solely concerned with what to do next; rather, we should ask how the club arrived at such a low point. Why were players not properly investigated, why were no processes in place to address these allegations, and why did it take the leaking of the report to kick the club into action?

Members on both sides of the House have spoken publicly about how appalled they are, so I hope that the Minister will tell us today what concrete action the Government intend to take to tackle racism in sport. I know that my good and hon. Friend the Member for Leeds North West (Alex Sobel) wrote to Mr Mark Arthur, but unfortunately he has not received a response to his letter. The news over the past week has focused on cricket because of this report, but we know that it is not in cricket alone that racism and discrimination fester. The Government’s intervention on this particular issue must be a model for the way in which other sports address racism.

I want to express my solidarity with Mr Azeem Rafiq—who has shown great bravery in the face of this injustice—and with all who have been discriminated against in cricket and other sports. Sport should be for everyone. No one should be excluded or belittled because of their race, gender, sexual orientation or disability, and I hope that today will be a landmark in the addressing of these serious issues.

In the light of the leaked racism report—which I hope will be published in full this week—1 hope that the Equality and Human Rights Commission will investigate Yorkshire county cricket club and publish a full set of recommendations for how it will tackle racism in future. We must not forget that it was only when there were financial repercussions and corporate pressure that Yorkshire actually acted; that is simply unacceptable. We also know that, although nearly a third of all cricket players at grassroots level in the UK are from ethnic minority backgrounds, the figure drops to only 4% among cricketers with professional contracts. That too is shocking. I hope that today the Government will set out how they intend to work with the England and Wales Cricket Board to ensure there is independent scrutiny of the sport, so that incidents such as this never happen again and the sport is diversified at all levels.

[Chris Philp]

I shall try to respond briefly to those further questions from the hon. Gentleman.

I entirely agree that the conduct of Yorkshire county cricket club in trying to brush this matter under the carpet and ignore it was completely unacceptable, and it is right that the chairman and others have resigned. The club’s conduct has no justification whatsoever: it is disgraceful, and we condemn it unreservedly. The point about the transparency of these inquiries is important: they need to take place in public, they need to be open, and the country and Parliament need to be able to scrutinise them fully.

I also agree with what the hon. Gentleman said about the need for wider action in cricket. Clause 10 of the ECB’s own county partnership agreement requires it to increase ethnic minority representation, and we need to hold it to account to deliver that. As for the question of independent oversight of what Yorkshire and the ECB are doing, the Equality and Human Rights Commission is obviously independent, and is now rightly asking questions. The Government fully support that process, and, like Members of this House, will be following and scrutinising it extremely carefully.

Delays in the Asylum System

Debate between Navendu Mishra and Chris Philp

Wednesday 7th July 2021 Westminster Hall

[The Parliamentary Under-Secretary of State for the Home Department (Chris Philp)]

Thank you, Mr Mundell. It is a pleasure to serve under your chairmanship—I think for the first time, and I hope not for the last.

It is worth mentioning that I am appearing here today on behalf of the Under-Secretary of State for the Home Department, my hon. Friend the Member for Torbay (Kevin Foster), who is participating in an Opposition day debate at the moment. He has direct responsibility for the area that we are discussing this afternoon.

Let me start by adding my congratulations to the hon. Member for Stockport (Navendu Mishra) on raising this important issue and on the thoughtful speech he gave in opening the debate.

Let me outline the steps that the United Kingdom has been taking and is taking to discharge our obligations to people who are in need of protection; they are obligations that we stand by and will not resile from. I first point to our resettlement programme, which the hon. Member for Strangford (Jim Shannon) referenced in his speech earlier. The programme has been going for some time, but it really took off in around 2015. Working with the UNHCR, we directly resettle into the United Kingdom people who are most directly in danger. The scheme is particularly focused on people in and around the Syria area, for obvious reasons. Over six years, a total of 25,000 people have been resettled directly into the United Kingdom from places of danger; 20,000 of them under the vulnerable persons resettlementj scheme, which focused particularly on Syria. That 25,000 is more than any other European country, which is something that the Government and we as a nation can be extremely proud of.

We also offer safe and legal routes via refugee family reunion, where people granted refugee status can bring in close family members and, in exceptional circumstances, wider family members. That scheme, over the past five or six years, has seen about 29,000 people come into the UK, about half of whom were children. We can also be proud of our record in that area.

Some comments were made earlier, particularly by the hon. Member for Westmorland and Lonsdale (Tim Farron), asking whether we were playing our fair part. I have already pointed out that our resettlement programme is the largest of any European country. He also mentioned asylum numbers. In 2019, the last full year for which the European Union published data, the UK received 44,800 individual applications, according to the European Union’s website. Of the 28 countries covered, including the UK at that time, we came fifth. As far as unaccompanied asylum-seeking children under 18 are concerned, in 2019 the UK’s intake was, from memory, 3,775—higher than any other country in Europe. Last year, 2020, only Greece had a higher UASC intake than we did. All of that shows that the UK is committed to meeting its obligations.

When it comes to supporting asylum seekers, referred to by a number of hon. Members, the provisions we make are more generous than many European countries. We provide accommodation and free health care. Council tax and utilities are paid for. There is free education for those under 18, and a cash allowance is paid in addition, which has been endorsed by the courts as adequate to cover essential costs. We are meeting our obligations. That system as a whole is extremely expensive, partly because of the backlog, which I will come to. It costs about £1 billion a year, so we are spending a huge amount of money supporting the asylum-seeking population. Those measures we are taking are more generous than most other European countries.

Hon. Members referred to the “New Plan for Immigration”, a policy statement published a few months ago, and the Nationality and Borders Bill, which was introduced yesterday. Second Reading will be shortly before the summer recess, so we will have the opportunity to debate that more fully in a few weeks’ time. I would like to make a couple of points regarding the policy statement and the Bill. The Bill is intended to be fair to those who are genuinely in need but firm where people are trying to abuse the system. By fair, we mean continuing to commit to that resettlement programme. We have already continued the resettlement programme beyond the 20,000 people I mentioned earlier. The VPRS 20,000 commitment was met in February of this year, a few months than expected because of coronavirus. We are still resettling people under the replacement UK resettlement scheme.

[Navendu Mishra]

I appreciate the figures that the Minister is quoting. What does he feel about the contribution the German Government made in accepting more than 1 million people from Syria, Afghanistan and Iraq? How does he compare that to the UK figures?

[Chris Philp]

The German scheme was not a resettlement scheme. What Angela Merkel did briefly in 2015 was simply declare that their borders were open. About 1 million people irregularly just crossed into Germany, many of whom were not from Syria or Afghanistan. That was not a resettlement scheme; that was essentially mass illegal migration. With our resettlement scheme, which we do properly in partnership with the UNHCR, we go directly to dangerous places around Syria, although we plan to expand that in future. We identify people in need of protection and bring them to the UK from dangerous places such as Syria, or near Syria, rather than have them make dangerous, illegal journeys across Europe first. That is the right way to do it. We are committing to safe and legal routes and to being fair to people in genuine need via the Bill, but at the same time it is important that we are firm where people abuse the system.

There are problems with our legal system, to which the hon. Member for Enfield, Southgate (Bambos Charalambous) referred. The legal system often gets protracted in the most extraordinary way when people make repeated claims often over a period of years, many of which turn out to be without merit, and yet they can do that repeatedly, which does not serve anybody’s interest. Partly as a result of that, there are now for the first time ever more than 10,000 foreign national offenders circulating in the community, which is an unacceptable situation that we intend to act on.

It is worth saying a word about illegal migration. When people come here from France—I am thinking about the small boats—that journey is unnecessary, because somebody coming from France is not directly fleeing a war zone. Calais, and France more generally, is not a dangerous place. They do not need to leave France to claim protection or asylum because France has a well-functioning asylum system, and so does Germany, Belgium, Holland, Spain, Italy and the other European countries that people have passed through. No one needs to cross the English channel in a rubber dinghy to claim asylum. They should claim it ideally in the first safe place that they arrive in, which would include France.

Such journeys are dangerous. People have died. A family of five, including an 18-month-old boy, died trying to cross the channel last October. There have been incidents where ruthless people smugglers who take money to facilitate illegal routes have threatened people with guns, including a family that was separated because the people smuggler they had paid to smuggle them into the country turned on them. We should all seek to shut down those routes. It is not humanitarian to have people smugglers paid to smuggle people across the channel. It is dangerous and unnecessary, and we should stop it. Routes into the country should be safe and legal, not dangerous and illegal, and that is the objective of the Nationality and Borders Bill, which I am sure we will debate at length in a few weeks’ time.

Specifically on delays in the asylum system, it is true to say that the delays are considerably higher now than they were a year ago. A great deal of that is due to the disruption caused to the asylum decision-making system by covid, which has obviously affected many areas of our life. It has affected us here in Parliament. We are still sitting here wearing masks and having remote proceedings. It has affected the NHS, our call system, all of our national life, and the asylum system has been affected in the same way.

For some months last year, asylum interviews stopped entirely because it was considered unsafe to have a face-to-face asylum interview. People who worked in asylum decision-making offices, including in my own borough of Croydon and elsewhere in Glasgow, Liverpool, Leeds and other places, were not able to go into the office in the normal way to take asylum decisions and conduct interviews, and that has been enormously disruptive over, roughly speaking, the past year and three months, which means that the number of decisions taken in the past year has been dramatically lower, and we have not yet fully recovered.

We are still sitting here wearing masks, and the asylum decision-making process has not fully recovered either, which means the backlog and delays have built up. I agree with the points made by hon. Members that the delays are not what we want to see at all. For those whose claims will be granted, clearly we do not want to see them kept in limbo for protracted periods of time. If they are going to have their asylum claim granted, it is much better that it is done quickly so that they can move on with their lives. Equally, if the asylum claim is rejected, we should then look to move them to the country of origin quickly, because if someone’s claim is not genuine, it is only right and fair that they are removed. Whether it is accepted or rejected, we need faster decision making. That is a completely fair point.

Oral Answers to Questions

Debate between Navendu Mishra and Chris Philp

Tuesday 29th June 2021 Commons Chamber

[Navendu Mishra (Stockport) (Lab)]

What steps his Department is taking to increase court capacity.

[The Parliamentary Under-Secretary of State for Justice (Chris Philp)]

The pandemic has affected courts, like it has affected so many other areas of life. The Government have responded energetically and comprehensively, for example by opening 60 new Nightingale courtrooms, hiring an extra 1,600 Her Majesty’s Courts and Tribunals Service staff, injecting hundreds of millions of pounds extra into the system, and making sure that around 20,000 hearings a week can now be conducted online. These measures are designed to enable court recovery, and I can assure the House that these efforts will continue.

[Chris Philp]

Listing of individual cases is a judicial function, and there are sometimes legal reasons why cases get put off. I must say that in Wales, actually, the court system is performing particularly well at the moment. The hon. Lady talks about delays. Of course, during the pandemic some delays have built up, but in the magistrates court, for example, about half of the backlog that accumulated due to covid, which peaked in about August last year, has already been removed. The outstanding case load in the magistrates court is currently dropping at a rate of around 2,000 a week. I also gently point out that the outstanding case load prior to the pandemic in the Crown court, at 39,000 cases, was considerably lower than the 47,000 cases in 2010.

[Navendu Mishra]

The Crown court backlog has reached a new record high of nearly 60,000 cases. That is the result of a decade of Conservative cuts and court closures. Will the Government commit to continuing Nightingale courts until the backlog is cleared?

[Chris Philp]

We are continuing Nightingale courtrooms. We are also saying to the judiciary, critically, that there will be no constraint on Crown court sitting days this current financial year; the judiciary can list as many cases as they are physically able to. On Crown court numbers, clearly, jury trials and pandemics do not mix very well, but thanks to the steps taken, we have seen the corner turned just recently—in the last few weeks. Crown court case numbers are beginning to edge down for the first time, and we are committed to making sure that continues.

Channel Crossings in Small Boats

Debate between Navendu Mishra and Chris Philp

Wednesday 2nd September 2020 Commons Chamber

[Chris Philp]

I entirely agree with my hon. Friend’s sentiment, and I think that he will not be disappointed by the legislative plans the Government are formulating.

[Navendu Mishra (Stockport) (Lab)]

What steps are the Government taking to ensure that more accommodation settings for migrants are not targeted by far-right groups, as was the case in Coventry recently?

[Chris Philp]

I unreservedly condemn the incidents that the hon. Gentleman is describing, and the police have the Home Office’s full support in protecting people from such unacceptable abuse.