Universal Credit

Melanie Onn Excerpts

Thursday 23rd November 2017 Commons Chamber

[Mr Gauke]

My hon. Friend makes an excellent point. I have similar experience of visiting jobcentres and being struck by the enthusiasm of the staff for UC. I urge Members from all parts of the House to visit their local jobcentre and talk to the staff there. The work coaches and jobcentre staff generally are doing excellent work, transforming lives, and they believe overwhelmingly that UC is giving them the tools to help people to transform their lives. That is what this reform is all about, and it is why I am so determined to deliver it and why I am so pleased we have united support for it today on our side of the House.

[Melanie Onn (Great Grimsby) (Lab)]

Given the Government’s assumptions on minimum incomes—the so-called floor, which penalises self-employed people on low incomes—will the Secretary of State review these rules, as they are putting people such as my constituent Tracy out of business and into debt?

[Mr Gauke]

The minimum income floor is an important part of our system. If we do not have it, we can leave the system in a place where we are simply not able to help people in self-employed jobs that are not giving them sufficient income to have the living standards they want. We have to provide support to those people, so that they have a sustainable job that provides sufficient income to them and does not provide an unfair burden on the taxpayer.

Universal Credit Roll-out

Melanie Onn Excerpts

Thursday 16th November 2017 Commons Chamber

[Melanie Onn (Great Grimsby) (Lab)]

I congratulate the hon. Member for Banff and Buchan (David Duguid) on an excellent maiden speech. I also congratulate my right hon. Friend the Member for Birkenhead (Frank Field) on securing this debate.

At Prime Minister’s questions yesterday, my right hon. Friend the Leader of the Opposition raised the issue of a letting agency in my constituency that has issued all its tenants with a notice of eviction, in anticipation of the universal credit roll-out beginning next month. It is effectively a pre-emptive notice of eviction, as my hon. Friend the Member for Hove (Peter Kyle), who is no longer in his place, mentioned in an intervention. That notice means that any constituent who falls into rent arrears as a result of the delays in their welfare payments can be evicted without notice. The roll-out of universal credit in my constituency is due on 13 December for all new claimants. Because of the issuing date of the notice, the earliest that people could find themselves at risk of eviction is mid-January. Because the notice has already been served, people could be evicted without notice from mid-January to mid-May, at which point the notice expires, and I assume the plan will then be to re-issue it. The constituent who first contacted me about this said she feels “utterly helpless” and “heartsick”. This is an absolutely outrageous way to treat people.

[Vicky Ford]

Will the hon. Lady give way?

[Melanie Onn]

The notice will have left all those who received it stressed and worried for their futures.

[Mr Deputy Speaker (Mr Lindsay Hoyle)]

Order. The hon. Member for Chelmsford (Vicky Ford) can ask to intervene, but she cannot remain on her feet.

[Melanie Onn]

I was really disappointed that the Prime Minister did not condemn that letter in the Chamber yesterday, and I invite the Minister to do that today. Rather than acknowledging the impact this policy is clearly having, she waxed and waned about the fact that she had not seen a copy of the letter. Well, I have the letter here, and I am very happy to hand it over to the Minister once I have finished my speech, so that he has a chance to read it for himself, if he has not done so already. The letter appears to be a blatant attempt to circumvent the laws passed in the Housing Act 1988 and the Deregulation Act 2015, which require two months’ notice to be given to tenants before an eviction can be carried out.

[Vicky Ford]

I thank the hon. Lady for giving way. A number of us on the Conservative Benches would like to join her in condemning that letter, which we believe is illegal, and we would like to have a copy. Has she actually met the housing association to tell them that it is not legal?

[Mr Deputy Speaker (Mr Lindsay Hoyle)]

Order. The letter is becoming quite contentious. I am sure that it can be passed to the Minister.

[Melanie Onn]

Thank you, Mr Deputy Speaker.

I need to make it absolutely clear that this is about the private rental sector; it is not about a housing association. Conservative Members may well feel that this is illegal and I know that one of them condemned the intervention that was made earlier about the fact that they believed this to be illegal. I received some completely unsolicited legal advice—lawyers in housing contacted me—to the effect that this is not illegal. It is completely legitimate; nothing prohibits it. One of the big issues would be that even if it were illegal, many of these people would not have the capabilities to seek legal redress. That is a real issue.

[Frank Field]

It’s immoral.

[Melanie Onn]

Despite the very clear moral questions around this action, I am advised that it remains a lawful way of operating. I have even had some indication that some landlords are issuing these notices at the outset of tenancies, which is really quite frightening—a much bigger issue than that which we are discussing here today. I really hope that the Government will look at closing this loophole in future. I am happy to share the information. It is online; it is on my Facebook page. People are very welcome to look at that.

The Government said that my Opposition colleagues and I were guilty of scaremongering when we warned that rolling out universal credit would lead to people going into debt or being evicted from their properties. Well, it is not just us who are making that claim; it is charities, councils and housing associations. It is the statistical evidence from the areas where universal credit has been piloted, and now it is the letting agencies, too. My local housing association, Shoreline Housing Partnership, has 182 tenants who have already gone on to universal credit. Of those, 145 are in rent arrears of an average of £400. That is 80% of them. When universal credit is fully rolled out, the housing association expects the total debt from tenants to increase to £2.2 million.

[Martin Whitfield (East Lothian) (Lab)]

Does my hon. Friend agree that it would help if the Government were to extend the implied consent, so that third sector organisations such as housing associations, but more importantly citizens advice bureau and welfare advisers, could give support and advice to people on universal credit without first having to jump through dozens of hoops to speak with the universal credit managers?

[Melanie Onn]

I thank my hon. Friend. That is an excellent idea, which I hope the Minister will consider carefully and respond to.

My local housing association anticipates an increase in possession orders and evictions. It expects the condition of its properties to deteriorate as tenants opt to eat rather than heat. The Library estimates that more than 13,000 people living in Great Grimsby will be eligible for universal credit once it is fully implemented, so I am sure that everyone will understand that I am really concerned that people in my town will pay a heavy price if the system does not work.

The warnings against pushing ahead with this roll-out now are loud and clear. The Government cannot feign ignorance of what is likely to come. If they go ahead next month in my constituency as planned, they will knowingly be putting more people at risk of debt, eviction and homelessness, and that, for me, really sits at odds with their much-heralded and noisily launched Homelessness Reduction Act 2017, because it appears as though two areas of policy are at complete odds with each other. That is the test: which is more important to them? I am pleading with the Government today to listen, press pause on the roll-out and get this right before moving ahead.

Social Security Support for Kinship Carers

Melanie Onn Excerpts

Wednesday 18th October 2017 Westminster Hall

[Melanie Onn (Great Grimsby) (Lab)]

I beg to move,

That this House has considered social security support for kinship carers.

It is a pleasure to serve under your chairmanship, Mr Owen. There are about 200,000 kinship carers in the UK, three quarters of whom live in poverty. By taking in their relatives’ children they save the state tens of thousands of pounds in care costs and keep families together, often in tragic circumstances. Research suggests that children living in kinship care also have better outcomes than children fostered by non-relatives.

According to a report by the University of Bristol,

“Children in kinship care are more likely to have better mental health and behavioural outcomes due to the stability of placements and they are also more likely to preserve their identities through family and community ties.”

Yet although foster carers receive extra support from the state for their efforts, kinship carers are often denied even the bare minimum. According to the Family Rights Group, the majority have to give up work completely or temporarily to look after the children they take in. As a consequence, kinship carers have been disproportionately affected by the benefit cap. They are more likely to be unfairly sanctioned, because of the lack of joined-up working in the state system. For example, their appointments at the jobcentre might be scheduled at the same time as their meetings with a social worker—if they are lucky enough to get a social worker—none of which they are allowed to miss or move.

[Nick Thomas-Symonds (Torfaen) (Lab)]

I congratulate my hon. Friend on securing a debate on this important issue. She makes an excellent case for the needs of kinship carers. Does she agree that we need to look more generally at the extraordinary contribution that carers make every single day to our society and our economy?

[Melanie Onn]

My hon. Friend makes an excellent point. Indeed, this morning I was contacted by a constituent who has previously been to my office for assistance and who wanted to raise the issue of carers more generally. Her daughter had a brain injury at birth, and 24 years later she is still caring for her. She was keen to ensure that I understood the financial, social and emotional impact of taking on the responsibility of caring for another family member. We must always remember that many people around the country do excellent work in caring for their relatives, and their friends and neighbours in some instances. Too often we forget them and they are an overlooked group in our communities.

Due to reductions in funding to local councils, local authority allowances for carers have been cut. Although foster carers can receive fast-tracked support from social workers or child mental health services, kinship carers usually are left to get with on with it themselves. With regards to the support that does exist for kinship carers, a survey by the Family Rights Group and the Kinship Care Alliance found that 80% of carers do not know enough about the legal options and support that are available to them.

[Chris Elmore (Ogmore) (Lab)]

I congratulate my hon. Friend on securing this debate. She talks about kinship carers not understanding some of the benefits available to them. One of the difficulties that kinship carers face is that often they are grandparents, who would never not take in their grandchildren. However, lots of them have retired so they are not financially ready to take on young children again. I have cases in my constituency where grandparents face having to take equity from their properties to support the grandchildren who are now, in effect, their children. Does she agree that the Government lack understanding of what kinship caring is about? There is a real lack of understanding and support, particularly for older generations of people—grandparents—who are looking after children.

[Melanie Onn]

Certainly, there is a huge amount of expectation on families to ensure that children are cared for in a family setting. The state should be aware of those people and the support that they deserve should be available. Too often, kinship care arrangements are informal, unofficial and under the radar. Sometimes parents are in a crisis situation, some simply cannot cope and in more extreme cases there may be death in the family, and that burden falls on the wider family circle.

Older people who perhaps have retired are caring for members of their family for a second time—in my experience, it is often not the first time that they have done so. They may have looked after their children or other family members in their time, and then face doing that again in their retirement years, which they may have been looking forward to enjoying, free from the responsibility of the school run. Children are incredibly tiring and we tend to forget too easily the burden that is placed on people.

There is a huge amount that I would like the Government to do, not least to address the points that my hon. Friends highlighted in their interventions, to recognise the enormous value of kinship carers and to provide them with the support that they need. However, I want to focus on two measures that the Chancellor could adopt in his Budget next month at very little cost that would have a huge effect on younger carers today. The Minister may already have read the recommendations in the October 2015 Family Rights Group and Kinship Care Alliance report, but if she has not, will she do so? If she feels that my two measures do not go far enough and she would like to do even more, those recommendations would be well worth a read.

In September, I raised the case of my constituent Alyssa at Prime Minister’s questions. Alyssa took responsibility for raising her three younger siblings when their mother passed away four years ago. She was only 18 when she took on the care of her sisters and brother, which is an enormous responsibility for someone of such tender years who is just about to start out on their life journey themselves. She did an absolutely brilliant job, despite the numerous daunting challenges that she faced. She had to work to clear her mum’s debts while looking after her family. Her eldest sister is now in her second year of university, and Alyssa has just started a family of her own with her partner, which is wonderful news.

However, because Alyssa cared for her siblings, she is being denied the Sure Start maternity grant and child tax credits. She is missing out on up to about £3,000 a year in total. When the Government restricted the Sure Start maternity grant to a family’s first child, they reasoned that families could reuse the equipment that the grant helps to purchase, such as prams, toys and clothes. I do not think that Ministers really considered that some carers take children into their care after infancy, so they never had clothes, prams or bottles to begin with.

It seems to me that Alyssa’s case is an anomaly in policy—an unintended consequence of the one-child limit on Sure Start and the two-child limit on child tax credits—but she is not a one-off. Another constituent contacted me recently to say that his wife had taken on her sister’s two children a few years ago after she passed away. He and his wife are now expecting their first child, and they, too, will not be entitled to tax credits for their own child. If they had already claimed tax credits for a child of their own and had later put in a claim for her nieces, that would have been accepted and all the children would have been eligible for tax credits. The Government included an exemption for kinship carers in the Welfare Reform Act 2012, but I just do not think that they realised that the exemption did not cover all cases.

Lisa from Grimsby took care of her 18-month-old nephew five years ago. He was diagnosed with global developmental delay—autism—and has an extra Y chromosome. His mother’s mental health issues meant that she was unable to meet his care needs, which only increased as he got older, so Lisa and her husband eventually both gave up work to look after him. That is another example of the financial hardship that kinship carers often face. When they had a child of their own this year, they were denied the the Sure Start maternity grant. Unfortunately, it is all too tempting for Governments to take kinship carers for granted, allowing them to make enormous sacrifices and raise children who are not their own, without offering them the support they need and deserve.

It is unknown how many carers are or will be affected by these policies, because the Government do not measure that. However, a survey by the Family Rights Group suggests that 25% of kinship carers have both their birth children and kin children living with them, and about one in five—up to 40,000—carers has three or more children living with them. As the two-child and one-child limits are not applied retrospectively, a small fraction of that number will be affected by this issue.

The number will be growing every year, but we are talking about a small amount in cost terms to extend the exemptions for kinship carers to those who have children of their own after taking kin children into their care. That small cost would be of huge benefit to kinship carers, like those in my constituency who are sacrificing a massive amount to do the right thing and give children a loving home within their family.

I am calling on the Government to ensure that kinship carers are eligible for child tax credits and the Sure Start maternity grant when they have children of their own. I asked the Prime Minister about Alyssa’s case on 13 September and she asked me to write to her about it. I sent her a letter that day, and I sent another letter with more information on 3 October after Alyssa’s appeal for the maternity grant was rejected, but as I mentioned before, I still have not received a reply. I hope the Minister will be much more forthcoming in how she plans to deal with these anomalies in the law so that kinship carers are no longer penalised for the amazing work they do.

State Pension Age for Women

Melanie Onn Excerpts

Wednesday 5th July 2017 Westminster Hall

[Guy Opperman]

Not yet, no—I am not going to. All of us here, as constituency MPs, have met women who have been affected by the state pension age rises. I have met them ever since my election as Member of Parliament for Hexham in 2010, and during the passage of the 2011 Act. Whether they are affiliated to the WASPI campaign or not, I have seen them in and out of my surgeries, like all colleagues have done. Like many, I have answered correspondence on the issue. I make it clear that I will be delighted to meet the all-party parliamentary group when it is re-formed, as I am sure it will be, and will be in a position to sit down with them to discuss their ongoing situations.

The hon. Member for Paisley and Renfrewshire South (Mhairi Black) said that she expected me to speak only about the 1995 Act, the 2011 Act, all the transitional arrangements and so on. I accept, and she will understand, that I have to make the case on those matters, not least because of what has been said, but I want this debate to be done in a different way. I want to say two things at the outset.

If individual Members of Parliament have specific cases where they feel their individual constituents are affected by state pension age changes and find themselves in financial hardship, whether they are people who have to reduce their hours because of sickness, disability or caring responsibility, I and the London DWP team will look into those individual cases. As Members pass them on to us, we will do what we can to provide assistance, whether that is understanding of the availability of carer’s allowance, housing benefit, tax credits, income support, employment and support allowance or other benefits. However, the essence of what I want to address the House on is this.

[Melanie Onn (Great Grimsby) (Lab)]

Will the Minister give way?

[Guy Opperman]

No, I will not. It is not the Government’s position that we will make further concessions by the 1995 or 2011 Acts. The fundamental point—at this point I really wish to address the hon. Member for Paisley and Renfrewshire South—is that the Government have done a massive amount on a progressive basis to get people back into employment or retraining in their pre-pension years.

First, we created, and we have now extended, a network of older claimant champions in all 34 Jobcentre Plus districts in the country. The champions work with Jobcentre work coaches to provide advice and best practice on skills provision, digital and social support and job-search support, which leads into the “Fuller Working Lives” strategy issued by the Government on a cross-Government basis in February this year.

Secondly, we have committed massively to lifelong learning. The reality is that more than 200,000 people aged over 60 have entered further education since 2014-15. [Interruption.]

Oral Answers to Questions

Melanie Onn Excerpts

Monday 27th March 2017 Commons Chamber

[Penny Mordaunt]

I would say two things in response to that question. First, we have been considering particular issues around our armed forces in the Green Paper, which gives opportunities not just for ESA but for PIP. We are also looking at being able to passport information that may be in someone’s war pension record or medical history into our benefits system. I am quite happy to look at the case the hon. Lady raises with regard to Motability.

[Melanie Onn (Great Grimsby) (Lab)]

What does the Minister say to the private landlord who came to see me with his tenant with concerns about future eviction rates if there is no option under universal credit for rent to be paid directly to landlords?

[Damian Hinds]

There is, of course, the facility for rent to be paid directly to landlords where necessary, and we are streamlining the process for doing that. However, we think that the general principle is right that most people in receipt of universal credit should know what their housing liabilities are and pay their rent when they are out of work and when they are in work.

Housing Benefits (18 to 21-year-olds)

Melanie Onn Excerpts

Tuesday 7th March 2017 Commons Chamber

[Caroline Nokes]

The YMCA has been involved in the consultation process. As I believe I said at an event downstairs last night, it is always a trusted adviser that provides excellent advice and information. Absolutely: those with complex needs and mental health conditions will be exempt from this policy.

[Melanie Onn (Great Grimsby) (Lab)]

Will the Minister tell me whether she has made any assessment of the impact of these changes on excellent small charities, such as Doorstep in my constituency, that help young people who find themselves unable to continue to live at home?

[Caroline Nokes]

I have received a great deal of information from and had roundtables with a number of providers and charities, including some of the smaller ones. We have been very clear: those for whom it is inappropriate to live at home will be exempt from this policy.

State Pension Age: Women

Melanie Onn Excerpts

Wednesday 30th November 2016 Commons Chamber

[Melanie Onn (Great Grimsby) (Lab)]

Will the Secretary of State give way?

[Damian Green]

The hon. Lady certainly deserves to intervene on my speech.

[Melanie Onn]

I thank the right hon. Gentleman for giving way. He says that media and publications campaigns have been undertaken, but does he accept that some of the women did not receive any notification of the latest changes, which extended the period before which they would be entitled to access their state pension?

[Damian Green]

It is obviously impossible to talk about individual cases without talking to the individuals. All I can say is that the DWP tried hard after the 2011 Act and wrote more than 5 million letters to people’s most recent addresses.

--- Later in debate ---

[Tracy Brabin]

I thank the hon. Lady and agree that there are many constituents out there who feel the same. We have felt the anger in the Chamber today and we are right to be angry. Our constituents’ lives have been thrown into turmoil. The former Prime Minister admitted that something had to be done, but we are still waiting. The Chancellor’s big finish to his autumn statement—to some laughter on the Government Benches—was to abolish the autumn statement. A far more elegant and just end to the statement would have been a commitment to justice on women’s state pensions.

[Melanie Onn]

The Government have previously accepted that the changes were an unintended consequence of their policy. Does my hon. Friend not think that now is the right time for them to accept that if this was an error on their part, they should make amends properly?

[Tracy Brabin]

I absolutely agree with my hon. Friend, because although the answers and solutions may not be forthcoming today, the questions and the calls will not stop. For as long as our constituents feel they have been mistreated, we—the party of justice, compassion and humanity—will keep up the fight.

--- Later in debate ---

[Nadine Dorries]

I thank my hon. Friend. I actually have a member of staff in my office who is older than I am, but I also know of many friends who are being made redundant and have lost their jobs. Recently, in fact, a whole group of people in a company—all women over a certain age—were made redundant, and they all know that it was because of their age. It is not the case that most employers want to take on women in their 50s and 60s—it just does not happen.

[Melanie Onn]

Will the hon. Lady give way?

[Nadine Dorries]

No, because it takes up other people’s time. If the hon. Lady wants to speak, she should put in to speak. [Interruption.] I am sorry, but it is a fair point—a lot of people want to speak.

I ask the Secretary of State please to go away and have a look at this, because that would be a generous and healing statement on the part of the Government. We would be able to show that we are a kind, considerate and caring Government—because we are—in doing something for these women and making things a bit better for some of them, going forward.

Oral Answers to Questions

Melanie Onn Excerpts

Monday 9th May 2016 Commons Chamber

[Priti Patel]

The hon. Gentleman is now speaking about older workers as well as working families. We need to look at universal credit in the context of the support that it provides. He also mentioned the Resolution Foundation report, which failed to take on board various factors such as childcare support for working families and the ongoing support that universal credit and our work coaches provide to working families.

[Melanie Onn (Great Grimsby) (Lab)]

7. What recent progress he has made on the Work and Health programme.

[The Minister for Employment (Priti Patel)]

Development of the Work and Health programme design is well under way, including engagement with a wide range of stakeholders. The Department has commenced the commercial process for the programme by releasing the prior information notice for potential providers on 28 April.

[Melanie Onn]

A constituent of mine was volunteering last year at Green Futures, a social enterprise. That was directly related to his degree subject. While he was applying for work, the jobcentre put him on the community work placement scheme, saying that a voluntary placement would be better for him if arranged through the jobcentre. A private company paid by the jobcentre then arranged a six-month unpaid placement at the very organisation he was already volunteering with. Does the Minister agree that this is an utter waste of taxpayers’ money? How can she guarantee that this sort of incompetence will not be repeated under the new scheme?

[Priti Patel]

I would be very happy to look into that particular example. The hon. Lady has highlighted a practice that clearly needs to change. The Work and Health programme will be designed to support claimants with health conditions and disabilities who have been unemployed for at least two years, but, as I have said, I shall be very happy to look at the case that she has raised.

Universal Credit Work Allowance

Melanie Onn Excerpts

Wednesday 6th January 2016 Commons Chamber

[Justin Tomlinson]

The shadow Secretary of State is mis-matching the two parts. The people who are going across will continue to have their cash protected. The £69 million fund will provide ongoing support to help people to navigate through the process.

[Melanie Onn (Great Grimsby) (Lab)]

I want to return to the Minister’s point about work coaches. The mapping exercise that was undertaken in my constituency and across the borough of North East Lincolnshire was out by 150%, and the local authorities there cannot meet the needs of the work coaches who are needed to support people on universal credit. That task has now been passed on to the citizens advice bureau, which also cannot manage the load because the figures that it was initially given were incorrect.

[Justin Tomlinson]

This is actually delivered through the jobcentres and the universal service, so I think we will have to discuss that a bit further.

Figures have been bandied about, and I want to make it clear that they were wildly inaccurate. They were based on a fundamental misunderstanding of universal credit, which is why I am so keen to arrange a visit for the hon. Member for Pontypridd (Owen Smith). The vast majority of those on the universal credit caseload will not lose out as a result of the changes. That is because the measure affects only those people who are in work, most of whom would have received nothing under tax credits. I have not seen the Opposition campaigning on this issue before. Unlike tax credits, universal credit is a dynamic benefit.

Oral Answers to Questions

Melanie Onn Excerpts

Monday 7th September 2015 Commons Chamber

[Priti Patel]

I thank my hon. Friend for his comments and, as he mentions alternative therapies, I should add that this Government place great emphasis on supporting benefit claimants with a range of conditions and that support can come in the form of treatment such as talking therapies as well as valuable support for those with mental health conditions. It is important to continue to provide support for those who need help, and that is the objective of this Government.

[Melanie Onn (Great Grimsby) (Lab)]

I wrote to the Secretary of State over the summer following the news that his Department has been publishing fake quotes which it attributed to benefit claimants who had been sanctioned. As I am yet to receive a response, perhaps the Secretary of State or his team could answer one of my questions today. Has this practice of fabricating people and quotes been used by his Department in other instances? If so, can he provide details of when, and, if not, will he apologise to the British public for misleading them and commit to ensuring the practice is never undertaken again?

[Mr Speaker]

This is purely in relation to deteriorating health conditions.