Oral Answers to Questions

Kirsten Oswald Excerpts

Thursday 26th October 2023 Commons Chamber

[Mr Harper]

Details of how that £8.3 billion of funding will be allocated to local authorities will be published in due course, and I hope we will be able to make an announcement about that in the not-too-distant future to give my hon. Friend that reassurance. It will be for each individual local highway authority to decide how to spend that money and to focus on the most important parts of their network. They have the local knowledge to do that and we trust them to spend that money wisely, and I am sure my hon. Friend will make representations to them about which parts of his constituency that money should be targeted at.

[Kirsten Oswald (East Renfrewshire) (SNP)]

T7. Scotland has had a far more progressive approach to encouraging the switch to electric vehicles with incentives including interest-free loans for electric vehicles, enhanced home-charger grants and a far more comprehensive charging network with twice as many rapid chargers per head as England. The Scottish Government’s Cabinet Secretary for net zero has described the delay on banning petrol and diesel car sales as an “unforgiveable betrayal of current and future generations”,putting the UK on the “wrong side of history” on climate change. She is right, isn’t she?

[The Minister of State, Department for Transport (Jesse Norman)]

I do not think that, for the reasons we have described, there is anything to complain about in relation to the progress we are making across England. Charge point roll-out remains very rapid—43% in the last 12 months —and there are 49,000 public charge points at the moment and 400,000 private and business ones, and new regulations and a new mandate have just been laid.

Road Traffic Collisions Involving Cats

Kirsten Oswald Excerpts

Monday 9th January 2023 Westminster Hall

[Tonia Antoniazzi]

I thank the hon. Lady for that contribution. I will go on to talk about local authorities, but it is a case of them having the necessary resources to be able to scan animals and know that they are accounted for.

The petitioner, Olivia, is here in the Gallery and is an avid campaigner for the protection of cats. When we spoke before Christmas she was thankful that the situation when she lost her cat was not the same as the one I have described. Their beloved cat, who was very much part of the family, was killed by a car; however, a good-hearted neighbour who found the cat knocked on all the doors until the owner was found in order to let them know. It should not be down to luck or a good Samaritan.

[Kirsten Oswald (East Renfrewshire) (SNP)]

The hon. Lady makes an important point. Most residents of our communities would want to do the right thing. They would want to make an owner aware of the tragedy that had happened because they would appreciate the hurt and sadness the family would feel and would not want to leave them in the dark. Does the hon. Lady agree that groups such as Cats Protection Giffnock in my constituency have done really valuable work on this issue? They ought to be commended for making sure that it is kept in the public eye. I hope we see some progress.

[Tonia Antoniazzi]

I thank the hon. Member for her contribution. Doing the right thing gives us heart, does it not? The work of Cats Protection and all the organisations that have campaigned for cats is to be commended, because it is excellent in keeping the issue in the public eye, which is really important.

International Women’s Day

Kirsten Oswald Excerpts

Thursday 10th March 2022 Commons Chamber

[Kirsten Oswald (East Renfrewshire) (SNP)]

It is a privilege to close the debate for my party. It has been a pleasure to listen to many eloquent and important speeches from Members of all parties. I am grateful to the right hon. Member for Basingstoke (Mrs Miller) for securing this debate.

I found it difficult to know what I wanted to say this year. I felt there was so much that I might want to cover, particularly given the situation in Ukraine—I will try to touch on some of that—but I also felt a bit deflated, if I am honest, because in other ways I could easily have given the same speech today as I gave last year.

[Madam Deputy Speaker (Dame Eleanor Laing)]

I should say to the hon. Lady that although I indicated to her that she did not have long to speak, people have fortunately been quite brief, so she has a little longer than I indicated.

[Kirsten Oswald]

I am grateful for that, Madam Deputy Speaker. We will see how we get on.

It does sometimes feel a wee bit like groundhog day in these debates, because women still have to strain every sinew and despite that, not so much changes. But there are bright spots, as the hon. Member for Bath (Wera Hobhouse) put it well, and I want to acknowledge and celebrate them as well.

Nobody here will be anything other than deeply concerned about the women and girls in Ukraine as they walk away from what were their perfectly normal lives in this unimaginably terrible situation, leaving everything that they have known behind them—and, as an aside, for goodness’ sake let us waive the visas and let these women in. All of us will have seen the footage of the women who had gone into hospital to give birth, but instead were being carried out, heavily pregnant and injured, on stretchers. They were under fire at the very time in their lives when they were at their most vulnerable. It is almost too much to comprehend. We will probably, and hopefully, never know what it is to walk in those women’s shoes, but we absolutely stand with them in the face of this wickedness.

There are so many shocking tales from Ukraine, no doubt familiar to women and girls in war zones across the world, as the hon. Member for Erith and Thamesmead (Abena Oppong-Asare) set out so clearly. I also saw footage of a whole bunch of pushchairs and prams parked up outside a railway station in Poland by mums who must have known that the mums who were fleeing Ukraine with their wee ones would need them. I thought that that was amazing and it was a chink of light in the darkness there.

I know that the theme of this year’s International Women’s Day is “breaking the bias”, which is a welcome focus. At home and further afield, the lens through which everything is seen, including the decisions that affect our lives across the world, is still a male one. That applies whether we look at work, at health—we have talked about the recovery from covid—or at politics. Too often that bias, those barriers, or that ingrained misogyny remain.

I was very pleased to see Baroness Helena Kennedy’s report on misogyny and criminal justice in Scotland. It is a welcome step forward. As the report highlights, not all men are misogynists, but all women experience misogyny. I am heartened, too, by the continued laser focus on this by our First Minister, Nicola Sturgeon, and her gender-balanced Cabinet. The Scottish Parliament continues to become more diverse, slowly but surely changing—to be honest it has been far too slow—to reflect the Scotland that we know, and we are the better for that, because we need our representation to reflect all of us. Making sure that we actively support marginalised communities in all of that is important.

Regardless of that, politics might not always be a comfortable space to inhabit. I take the point of the hon. Member for Bristol South (Karin Smyth) that we should enjoy it as much as we can, but there is often a nasty undercurrent—online in particular—which is wearing. None the less, we do need women in politics. A woman’s place is in politics. A woman’s place is in decision making. We can see that, where that is true, there are better ways to do things. In Scotland, for instance, we have seen world-leading legislation to provide free period products; legislation developed directly with women’s organisations that acknowledges domestic abuse as much more than just physical violence; and a determination to incorporate into Scots law the convention on the elimination of all forms of discrimination against women.

We also have a fantastic women’s health plan in Scotland, which is so important. The focus on the menopause, which, for far too long, has not been spoken about, is profoundly helpful. I have been very pleased to hear a number of hon. Members mention the menopause today.

I really welcome that focus on women’s health. I am a woman with polycystic ovary syndrome, and I am not alone in that: 10% of women worldwide experience either PCOS or endometriosis, yet less than 3% of UK research funding goes into researching women-specific conditions—that is women-specific conditions as a whole, not the condition that I am referring to. PCOS is little understood. Basically, there is a black hole where research should be. If Members want to know how it might impact on the menopause or on becoming an older woman, they can forget it. The information does not exist, but I have no doubt that, if that condition affected men, the research would have been done. Moreover, if men experienced the levels of sexual violence that women do, we would not have seen the disgraceful pantomime of Raith Rovers and Clyde football clubs transferring, retransferring, and then trying to untransfer a man who had been ruled in a civil case to be a rapist. I must say that I felt that Raith Rovers’ International Women’s Day tweet, waxing lyrical about forging women’s equality together, was somewhat bold, or just extremely offensive, given the circumstances.

I have seen some people—men, actually—ask why that had never seemed to be a problem before. “Why now?”, they ask, suggesting, and some actually saying, that those of us who are unhappy about it are jumping on a bandwagon. I will tell them why: we are ground down by this kind of thing day in, day out, and thank goodness we have made enough progress over the past few years that women feel able to say “Enough.”

I take my hat off to the incredibly brave woman who found herself at the heart of that situation, and these strong, principled female players, coaches and teams who were not willing to stand for it any longer. To the men who stood up with them, I say thank you. We all need to stand up if we want to break that bias at every level, but it is not easy, and that sorry episode should never have happened.

I will close by reflecting on the difference that individual women make, going about their lives but improving the lives of others as they do so. We all know those women. They are all around us—our families, our friends—and they are absolutely worth celebrating in this debate. They are women such as my three East Renfrewshire councillor colleagues Angela Convery, Annette Ireland and Caroline Bamforth, who work tirelessly day in, day out to improve the lives of others. They are women such as the three young East Renfrewshire women named in the YWCA Scotland “30 under 30” list, Marissa Roxburgh, Elise Kelly and Kira Hendry. They are women such as Rena McGuire, Ashley McIlvenney, Annmarie Strain and Oonagh McKinnon, who work tirelessly to deliver transformational change in our community—I am sure hon. Members will wish them all well; they are up against one another for a community award, but they probably all deserve to win.

I could go on adding the names of amazing women in my community; I could stand here all day and do that, and I am confident that all hon. Members here could do the same for their constituencies. There are also women such as Carolyn, Nix, Tracey, Katie and Freya, who support me as I support constituents. These women, and women the world over going about their business, stepping up, stepping forward, making things better for others and for those coming after them—they are the women who inspire me daily. Let us all try to be more like these women. Let us always stretch a hand out to others as we continue to push forward, and maybe then we will see real and sustained equality.

Oral Answers to Questions

Kirsten Oswald Excerpts

Thursday 9th September 2021 Commons Chamber

[Chris Heaton-Harris]

In his normal shy and retiring way, my hon. Friend has given me an invitation that I simply cannot refuse. As he knows, we have received a bid for the restoration of passenger services between Lichfield and other places in round 3 of the restoring your railway ideas fund, and I look forward very much to my forthcoming visit.

[Kirsten Oswald (East Renfrewshire) (SNP)]

T4. The Williams review proposed the consolidation of funding streams for accessibility improvements at railway stations under Great British Railways, an issue that has been raised with me by local groups including East Renfrewshire Disability Action and Clarkston Community Council, but to date there has been no detail on this or on how the current arrangements, whereby Transport Scotland bids for improvement cash from the Department for Transport, will be improved under GBR. Will the Minister commit himself to providing details of this funding, and help to make our stations accessible to everyone?

[Chris Heaton-Harris]

I thank the hon. Lady for her very good question. As I mentioned earlier, Great British Railways is in its formative stages, but I will happily work with her and the accessibility groups that she mentioned so that we can help to guide people through any new systems that come forward.

International Travel

Kirsten Oswald Excerpts

Tuesday 29th June 2021 Commons Chamber

[Grant Shapps]

My hon. Friend will know that I have been working with the Chancellor throughout this crisis, which is how £7 billion-worth of support has been provided to the travel sector. I also think it is very important, as my hon. Friend and others have said, to be able to set out as clear a path as possible to the reopening of international travel, notwithstanding the fact that, unfortunately, the virus is raging in different parts of the world and new variants of interest, at least, and sometimes variants of concern, are coming about on a monthly basis. We will do everything we can to put in place a system that involves both the traffic lights and the double-vaccinated status in order to provide a sense of certainty—as much as can be done in a global pandemic—for the aviation sector.

[Kirsten Oswald (East Renfrewshire) (SNP)]

With greater restrictions being placed on UK travellers to Spain, Portugal, Germany and Hong Kong, there is no doubt that the aviation and travel sectors are still in a difficult place. We have already heard today the chief executive of the Association of British Travel Agents, Mark Tanzer, tell the Treasury Committee that 44% of ABTA members anticipate more redundancies as furlough tapers off. That is on top of 37% of those jobs already having been lost or being at risk, so action is plainly necessary. Does the Minister agree that there must be a tailored package of financial support, crucially including furlough extension, for the travel sector, as called for by the Travel Day of Action campaign?

[Grant Shapps]

I think the hon. Lady is aware that these are matters for the Chancellor, and I know that he will be coming to the House at some point to set out his future plans as we get through this pandemic.

Income tax (charge)

Kirsten Oswald Excerpts

Tuesday 17th March 2020 Commons Chamber

[Kirsten Oswald (East Renfrewshire) (SNP)]

I am always keen to start speeches with a note of consensus where that is possible and I am sure there is much consensus today. We are dealing with a very serious situation. It is an unprecedented crisis and it brings unprecedented challenges for individuals and businesses. As we are all sitting here in this ivory tower, we need to be really focused on doing the very best that we can to acknowledge what is needed and to do what we can to make sure that that happens, while there are people outside this place keeping essential services running and doing the hard shifts for all of us.

In that consensual vein, I am pleased to add my congratulations to the Chancellor on his presentation of the Budget at this very difficult time. His speech was upbeat. It was positive. It was almost convincing. He sounded as if he believed the Budget he was delivering was as good as the circumstances, which were certainly very difficult, would allow. The circumstances have certainly changed, and changed markedly for the worse. However, as reflection on the Budget itself has shown, it was not as good as it sounded. It was not as good as it could have been and it was not as good as it should have been. For example, COP26 is taking place in Glasgow later this year, we hope—coronavirus permitting—but his Budget did nothing to deliver net zero by 2050. Going into the Budget, we heard repeatedly about this promise of levelling up for people and for places across these islands, but on both fronts the Budget failed to deliver.

All these issues and difficulties are so much more pressing now because of the huge additional challenges we are facing. If we think back to the 2015 Budget—a key event in the austerity agenda—chasing welfare savings and the disastrous roll-out of universal credit have caused misery to countless thousands of the most vulnerable people in our communities—and they are all the more vulnerable just now. So we need to hear significantly from the Chancellor how we are going to stop people falling through the welfare gaps that we know already exist and are going to get so much more significant. This is hugely pressing and it is going to become increasingly so.

The Chancellor needs to tell us what he is going to do to deal with the magnitude of need, and the urgency with which he deals with that will be absolutely vital for our ability to support people, businesses and communities. That is the more pressing because of the unprecedented crisis we are dealing with at the moment. The Chancellor was right that the focus of his Budget was coronavirus and how we deal with that. It dominated everything he said. As he acknowledged, Government action or inaction can influence the spread of coronavirus. Exhorting people to wash their hands, to use handkerchiefs and to self-isolate—these things are really important and we do need everyone to follow the advice that is being given. However, we in this House also need to help people to make the right decisions, even if these decisions will impact on them financially. In that respect, what the Chancellor said fell very far short of what is needed. The measures he announced failed to extend statutory sick pay to roughly 2 million low-paid workers. They have been left to rely on universal credit. Members all across the House will be familiar with the huge number of difficulties that universal credit causes for people, day in and day out, when they fall foul of the delays and the chaos that are essentially built into the system itself. That is not good enough in the situation we are in: it was not good enough before and it certainly is not good enough now.

Following the Cobra meeting yesterday, the approach has been significantly ramped up. The Prime Minister has told people to stay away from many of the services that people who are self-employed, who are on zero-hours contracts and who work in the gig economy are employed to provide. So it is really important that the support available to people in these situations is stepped up. We need to hear more about this—much more—as a matter of considerable urgency.

The Secretary of State for Health also said yesterday in this Chamber:

“We should steer clear of pubs, clubs, cinemas and restaurants.”—[Official Report, 16 March 2020; Vol. 673, c. 697.]

But he did not say anything—he declined to comment—when he was asked whether he actually wanted these businesses to close. That is not okay; it is not good enough. The Government have to formalise their position on business closures. Only then might affected businesses be able to trigger business interruption cover, if that is available and applicable to them. If it is not, the Government need to bite the bullet, to step in and to be the insurer of last resort. They need to do this and to confirm that they are going to do this quickly, because the current lack of clarity spells the death knell for many businesses all across these islands. We need action now. The Government need to take action to stop that from happening.

The Chancellor’s announcement of temporary extensions to statutory sick pay has focused attention on the weekly amount of £94.25, which is the equivalent of someone working fewer than 12 hours a week on the national minimum wage. Surely the Chancellor does not believe that that will encourage people to act early and responsibly if they think they might have coronavirus. It is not good enough and we need much further action.

The Health Secretary said that the Government will give the NHS whatever it needs and do whatever it takes to tackle coronavirus. We can all agree with those sentiments. It is now time for the Government to match their deeds to their rhetoric and they need to do that now.

DVLA and Private Car Parking Companies

Kirsten Oswald Excerpts

Tuesday 21st March 2017 Westminster Hall

[Mr Adrian Bailey (West Bromwich West) (Lab/Co-op)]

It is a pleasure to serve under your chairmanship, Ms Dorries. I congratulate the hon. Member for Torbay (Kevin Foster) on securing this debate.

I speak from the perspective of the consumer and the tourist who visits the south-west on a regular basis, rather than as a Member of Parliament dealing with complaints submitted by the public. The car parking in my constituency is run by Sandwell Council. Although I am sure that there are plenty of residents who have had issues over the years, I cannot honestly say that I have received the volume of complaints in my postbag that would justify me taking up the issue. However, I have had personal experience as a tourist in the south-west with a private parking company, which I would like to bring to the hon. Gentleman’s notice. That experience raised concerns, and I considered taking exactly the same actions as he has. I will not mention the company concerned because I have not informed it—as he said, there are issues around parliamentary privilege that should not be exploited—but it is legitimate to mention my experience.

As someone educated at Exeter University, and whose ancestors on my father’s side all hail from the Falmouth and Penryn area, I have an enduring affection for the area and love to visit it, which I do on a regular basis. However, as a tourist, I have had two experiences there that were exceedingly off-putting.

The first was when I parked at Falmouth quayside car park and left the car. It was very windy. I went back, picked up a coat and then came back later to find that I had got a parking notice. What had happened in the meantime was that my ticket had blown off the dashboard and was on the floor. I appealed to the company and got a response offering to halve the fine. I was still indignant, but thought, like many people in my position, “Oh, what the heck; I will accept it as a compromise,” and paid up. That was a couple of years ago.

Last year, I parked at Perranporth. On that occasion it was pouring with rain, and I decided it was not immediately appropriate to go for a walk on the beach. I joined my wife for a cup of tea in a nearby café, leaving the car window open because we had the dog in the back. We came back and took the dog for a walk, returned to the car and found that, yet again, I had got a parking ticket. I was quite astonished because my ticket was on the dashboard, but then I realised what had happened. I have a Honda Civic and the dashboard is split-level: the ticket had slid under the ledge at the front and was not visible from the front. Well, I took the ticket and very indignantly went to the attendant, who said, “Oh, you can appeal.” So I did.

Within four hours, I was appealing online. I got a response and some photos, which basically dismissed everything I said. There were two photos—one taken from the front of the car, in which the ticket was not visible, and the other from the passenger-side window, in which where the ticket was could be seen with difficulty. Had that photo been taken from the driver’s side, the ticket would have been perfectly visible and readable. I was furious. I have dug my heels in and not paid the fine. To date, I have received three debt collection notices; I am collecting them and waiting to see what the company does about it.

[Kirsten Oswald (East Renfrewshire) (SNP)]

My constituent, Steve Mostyn, parked in the Clarkston car park. He paid his 50p and was a bit surprised to receive a penalty charge. It appeared that he had keyed in a digit wrongly; the number he had keyed in did not actually appear in the DVLA database—that registration number did not exist—but the company still fined him. He found that completely unacceptable. He thinks that the model that Smart Parking is operating is corrupt and unethical, and is particularly concerned that those who are more vulnerable and those who can perhaps least afford to pay are those who will not feel able to appeal and will just cave in. Does the hon. Gentleman agree that that is simply unacceptable?

[Mr Bailey]

I have heard similar cases. I have detected a difference in the way in which local authority-run parking systems are reasonably responsive to that. The private car parking operators are not. Again, it points to a culture and philosophy that is designed to catch people out and make the most money out of perfectly human mistakes, despite the fact that an individual on every other criteria will have demonstrated that they not only accept the principle of paying, but have done their personal best to conform to the conditions that preside over the process.

From my experience in the south-west, there are a number of issues that have to be looked at. First, there is the issue of organisations that employ private car parking companies to exercise this activity. After my experience at Perranporth, I complained to the organisation that employs the private car parking company, but it just dismissed my complaint and said that it had contacted the company concerned and that I could appeal—we were going round in circles.

Any organisation in an area such as the south-west, which is hugely dependent on the tourism industry, has to take a degree of responsibility for the way in which the company it contracts to operate its car parks behaves. Tourism is a highly competitive industry, and if anybody who goes on holiday to those areas has such an experience, their abiding memory will be the injustice that has been inflicted upon them, despite the fact that they tried to be law-abiding, civil citizens and tourists. They not only feel that personally, but recount it to other people, which deters would-be visitors to the area. Those companies do no service to their area or their tourist industry by having such a system.

As the hon. Gentleman highlighted, this raises legal issues, because by and large tourists are not lawyers and do not know about the legal vacuum in which those companies operate, so they assume that the companies have to conform to laws that do not actually exist. There is a wider issue of educating the public, and I think there is a very good case for tightening up the regulation to ensure the companies that operate private car parks are licensed and subject to an agreed set of standards. There should be an appeal process that is totally independent of the industry to adjudicate when there are genuine disputes, as there always will be in such circumstances.

I fear that areas that make the mistake of employing that sort of company could damage themselves and the industry to the detriment of the perception of the area and to the benefit of the most sharp-practiced operators—the hon. Gentleman described them as cowboys. I ask the Minister to look at the issues that the hon. Gentleman and I raised, and those that I am sure other hon. Members will raise, with a view to looking at how the regulation of the industry can be tightened up to the benefit of the affected individuals and the economies of the areas where such practices operate.

[Steve Double (St Austell and Newquay) (Con)]

It is a pleasure to serve under your chairmanship, Ms Dorries. I congratulate my hon. Friend the Member for Torbay (Kevin Foster) on securing this important debate on an issue of particular interest to the area I represent.

I am privileged to live in the most beautiful part of our country, and I have the honour of representing the great people of St Austell and Newquay. It is because of our stunning scenery, our beaches, our wonderful heritage and our excellent food that 4 million people a year come to Cornwall on holiday. I am delighted to learn that the hon. Member for West Bromwich West (Mr Bailey) is one of those who comes to enjoy all that Cornwall has to offer. An additional 14 million people a year come to Cornwall for a day visit, and the vast majority of them come by car. That is where we start to get into some of the issues.

One of the jewels in Newquay’s crown is the very special Fistral beach, which is the surfing capital of Cornwall, and indeed of Europe. The beaches of north Cornwall attract many people to the area. In the summer, we can see more than 10,000 people on our beaches in north Cornwall, many of whom go into the sea to catch the waves on nice days. It has even been known for Prime Ministers to come to catch the odd wave in the Newquay area, which is always very welcome.

People come and park their cars. On their journey home, they battle through the roadworks on the A30 at Temple, which are soon to be completed thanks to the Minister’s support. When they eventually get home, they unpack their car with their hearts full of happy memories from their time in Newquay, and open their front door to find the inevitable pile of brown envelopes. In among the envelopes, there is a sinister-looking one, which they open to discover it is a penalty charge notice from a private parking firm that has issued it as a result of their stay in Newquay—it is an invoice masquerading as a fine.

As the hon. Member for West Bromwich West pointed out so well, that becomes people’s lasting memory of their time in Newquay. It ruins their memory of that holiday, because they feel they have been unjustly billed. That is very often the case. The reasons why penalty charges are issued are often spurious. It can be for overstaying for very few minutes. It can be, as the hon. Member for East Renfrewshire (Kirsten Oswald) said, because when they put their car registration number into the machine they got one digit wrong. I have been told that people sometimes go into the car park, find that there are no spaces available, wait a few minutes to see whether one becomes available, and then after some time give up and decide to move elsewhere, only to find that they have overstayed the grace period and that their car has been clocked by the camera. They then receive an invoice as a result.

As has been said, that situation damages the reputation of Newquay and many other holiday areas where such parking firms operate. I believe we need to take action. Many of the hard-working businesses in places such as Newquay are owned by families who go out of their way to welcome tourists. They go the extra mile to look after them well, which is why tourists keep coming back to those places. Those parking firms damage the reputation of those areas and other people’s businesses. They do not damage themselves, because they hide behind anonymous PO boxes. They are faceless organisations that do not face the public.

[Kirsten Oswald]

The hon. Gentleman is making an incredibly important point. Our town centres can ill afford to have their business impacted by parking operators that act against the interests of the people who park there.

[Nadine Dorries (in the Chair)]

Not a speech—an intervention.

--- Later in debate ---

[Kirsten Oswald]

They often act very inappropriately when they deal with people who try, as we do, to put forward the interests of our constituents.

[Steve Double]

The hon. Lady makes a very good point. Absolutely—the whole point is that those parking firms are not damaging their own reputation. In fact, a cynic might say that their whole business model is built on being able to issue extra charges. Their businesses are profitable because they charge people extra money. It does not damage their businesses; it damages the many other businesses in our coastal areas and town centres that rely on people coming back and being able to park. The action of those firms puts people off.

Some hon. Members have said that they are inclined not to name the parking firms. I am going to name two, and there is a very good reason why I am going to do so. I would like the Minister’s help. My office has received many pieces of correspondence, both from local people from Newquay and tourists who have gone to Newquay on holiday, complaining about those companies’ actions and the unfair way they believe they have been treated. Despite numerous attempts by my office to contact those firms and open some constructive dialogue with them, not once have they responded. They have not got back to me or even given me the courtesy of sending a letter saying, “Please leave us alone. Go away. We don’t want to talk to you.” Never, not once, have they responded, despite my many attempts to contact them.

I am therefore more than happy to name ParkingEye and Smart Parking as the firms operating in Newquay in that way. They deserve to be named because of their refusal to respond to me as the local Member of Parliament. I ask the Minister what more the Government could do to make such firms engage—to force them, if necessary—and have a constructive dialogue when issues arise, so that we as Members of Parliament may represent our constituents and the businesses in our constituencies to resolve some cases so that the image of our towns is not tarnished.

We need to look at the relationship the firms have with the DVLA. In my view, they are abusing their privileged relationship and their access to drivers’ information in order to issue penalty charges. When we have unfair practices and firms operating in ways that damage other businesses, it is right for the Government to look at the situation carefully and to introduce regulation or, if necessary, legislation in order to stop those unfair practices and protect other businesses, which rely on people being able to park. I am delighted that we have been able to have this debate, and I hope that as a result we will see some positive and constructive action.

--- Later in debate ---

[Graham Jones]

I was going to come to the two parking organisations that the hon. Lady mentions, which seem to have no transparent processes. One of them—I think it is the BPA—has a very opaque appeals process, if it has one at all. Not every private car parking company is actually affiliated or associated with either of those organisations.

Passing off is a massive issue. People turn up at car parks run by private companies to see a yellow and black zig-zag all the way around a cellophane or plastic envelope stuck to their windscreen that is simply passing off as a statutory notice. It is not a statutory notice, and it is not a fine—it is a charge. There is no clear distinction. The Minister ought to look at that, because those little yellow and black bags that appear on people’s cars intimidate them and do not give them the necessary legal information.

[Kirsten Oswald]

The hon. Gentleman makes a crucial point. Does he agree that the Minister should also tell us when we will see proposals to stop companies continuing to receive personal data from the DVLA when they have a track record of abusing it by sending out legally incompetent frighteners to people and charging inflated fees for overstaying?

[Graham Jones]

I was going to say that the third point raised by the hon. Member for Edinburgh North and Leith (Deidre Brock) was inflated fines. I said that, in one case, a fine had gone from £1 to £100. I hear that fines go even further in other constituencies. That is totally unacceptable. I return to the point that there is a lack of regulation in this field. There is no transparency—there is opaqueness. It is the wild west, and there are real concerns—first about passing off, secondly about the process when people are fined, and thirdly about the DVLA’s relationship with private parking companies. The Minister ought to reflect on Members’ concerns. I am sure that if I asked the 635 or so Members who are not in the Chamber—I do not know how many are here—they would agree. It is time for the Government to act.

--- Later in debate ---

[Drew Hendry (Inverness, Nairn, Badenoch and Strathspey) (SNP)]

It is a pleasure to serve under your chairmanship, Ms Dorries. I congratulate the hon. Member for Torbay (Kevin Foster) on bringing the debate to the Chamber. It has been one of those pleasant debates where everyone agrees that something needs to be done and it is in the gift of the Minister to do something about it. I look forward to hearing his remarks.

I will come to the hon. Gentleman’s remarks in a moment, but I will preface that by saying a few words about how this issue affects all the nations of the UK, despite some small variances in approach to regulation. We only have to look at the amount of times it has been raised in the UK Parliament to see that it is as much of an issue in Ipswich as it is in Inverness and across the rest of the isles. Having already discussed the practices of some private operators with Scottish Government Ministers, I am encouraged by their response in terms of what they can do. I welcome the work of the Business Services Association and others to improve the regulation of parking, and that of those seeking changes at Westminster.

However, the debate is about the relationship between private parking companies and the DVLA. While parking legislation is in the main devolved to the Scottish Government, the ownership and control of DVLA data is not. The current system has been built on the flawed premise of industry self-regulation, enabled by the provision of data from the DVLA. We are sharing DVLA data with companies whose practices, as we have heard from hon. Members today, are simply outrageous. I agree that it is right to call out companies such as Smart Parking, which has been mentioned several times and operates in my constituency too.

People are being charged excessive fines, and the tactics used to collect the debts are intimidation and threat, albeit through the written word. That is still intimidation and it is still unacceptable. I and my hon. Friends believe that access to our data is a privilege. I have asked the UK Government to put regulation on a better statutory footing. I know that operators must pay for access to the data, but I was displeased to hear that the cost of providing data to private parking operators is in fact subsidised. I will be interested to hear what the Minister says about that. The research from the Library says that the cost to the taxpayer of making up the shortfall was £612,000 in 2015—if the Minister is going to take on the might of the House of Commons Library, I will be delighted to hear what the data are. If that information is right, it means enabling what is tantamount to threatening behaviour.

The hon. Member for Torbay spoke in a measured tone; many of us feel more passion on the subject. I could tell that the passion was there, but he was holding back his anger. Certainly people hit by fines and chased for them would be unlikely to use such a measured tone. The hon. Gentleman spoke about the small terms and conditions. There are also machines that are difficult to use for reasons of height, and so forth. Perhaps when it is dark, or because it is necessary to bend down or conditions are not good, people press a zero instead of an “O” or vice versa. The hon. Gentleman talked about what reasonable behaviour would be, and it is certainly not reasonable behaviour to impose unreasonable fines without a real appeal process. I have had a similar experience to other hon. Members of writing to parking companies; Smart Parking was one that refused to acknowledge an MP wanting to act on behalf of a constituent. The hon. Gentleman also made a point about taxpayers subsidising the information, and I reiterate that I look forward to the Minister’s response to that.

[Kirsten Oswald]

The UK Government have undertaken a consultation on the matter. Last year I received written answers that made it clear that they were aware of public concern, but they had not discussed it with the companies or the DVLA. Does my hon. Friend agree that it would be useful to hear from the Minister whether those discussions have happened yet, and if not, why not?

[Drew Hendry]

My hon. Friend is right. The Minister is a reasonable man, and I look forward to his response. It is clearly something that he can deal with.

The hon. Member for St Austell and Newquay (Steve Double) made an important distinction, in a phrase that is worth repeating: he said that people got an invoice masquerading as a fine. That is exactly what people get. He talked about people waiting, to look for a space, which is a common occurrence, and getting fined. He, too, had had the experience of failing to get a response from Smart Parking and the other company that he mentioned.

The hon. Member for North East Somerset (Mr Rees-Mogg) mentioned someone making an honest mistake. Surely there is room in our society for people to be able to say, “Look, I just got it wrong; I didn’t know I was in there,” if it is a reasonable and honest position. The hon. Gentleman also underlined the fact that responsibility lies with the Minister. I was struck by his comment that when the DVLA allows the data to be used by the companies in question, it enables them to bully people. That is something that clearly must be addressed.

The hon. Member for West Bromwich West (Mr Bailey) was right when he spoke about people paying the fine even though they feel it is wrong. Many people just pay because they feel they have to. It is a point of honour for them, even though it is their honour that has been unfairly besmirched by the company that fines them—or, I should say, gives them the invoice. Dismissed appeals are common. Little attention is paid to what is said, and there is no agreed set of standards, or licensing or appeals process. That, too, needs to be addressed.

My hon. Friend the Member for East Renfrewshire (Kirsten Oswald) rightly mentioned that often it is the most vulnerable people—the ones who cannot afford to pay—who end up paying high fines, which puts them in difficulty. Those people are used to trying to make ends meet, and if they get a bill, they feel a sense of honour about paying it. Also, they rarely have the opportunity to go elsewhere to seek advice.

Oral Answers to Questions

Kirsten Oswald Excerpts

Thursday 12th January 2017 Commons Chamber

[Chris Grayling]

There is a lot of interest in the matter, and a lot of calls have been made for such measures to be taken. We are considering carefully how we approach future issues. Of course, nothing in legislative terms would solve the current dispute. I think my hon. Friend will join me in expressing the disappointment of Conservative Members about the fact that we have not heard from the Opposition today one word of regret or condemnation, and not one call for the unions to go back to work. They just do not care.

[Kirsten Oswald (East Renfrewshire) (SNP)]

The RAC has estimated that drivers have been over-charged by hundreds of millions of pounds owing to over-zealous enforcement by private car parks. Requiring operators to sign up to accredited trade associations would help to stop that type of behaviour. Does the Secretary of State agree that having all companies sign up would ensure that their business models were based on fair treatment of the motorist?

[Andrew Jones]

I will happily look into the matter that the hon. Lady raises. It is actually the responsibility of the Department for Communities and Local Government, but I will take it up with my ministerial colleagues.

Cabin Air Safety/Aerotoxic Syndrome

Kirsten Oswald Excerpts

Thursday 17th March 2016 Westminster Hall

[Jonathan Reynolds]

I am extremely grateful to my hon. Friend for putting that point on the record. I was not aware of the DEFRA angle until she informed me of it, which further reinforces the case and people’s concerns. I would be particularly interested if the Minister addressed that point and the coroner’s letter regarding the British Airways pilot.

By raising this issue I am in no way seeking to do down the British aerospace industry, which I am sure is true of everyone here today. The aerospace industry is a vital part of the UK’s manufacturing output, and I am proud that that is particularly the case in north-west England—and long may that continue. I also have no desire to do down the UK’s successful aviation industry and this country’s world-class airports, which are another vital part of the UK economy. Like many Members present, I have a strong relationship with my local airport in Manchester.

Airlines have a duty of care to their staff, as do all workplaces, and I am sure they would want to reassure their staff on safety. I will be writing to the UK’s major airlines to find out exactly what they are doing on this issue. I dare say that pressure from the Government would strengthen that campaign. Many concerns have been raised by Unite and by cabin crew, and we have a duty of care to those people to reassure them and, if necessary, to protect them.

[Kirsten Oswald (East Renfrewshire) (SNP)]

I echo what the hon. Gentleman says about the duty of care. I imagine that no one here would feel comfortable working in an environment where we and our customers may possibly be exposed to the risk of breathing in contaminated fumes.

[Jonathan Reynolds]

I am extremely grateful to the hon. Lady for coming along to the debate and making that point. She is absolutely right. By addressing issues where concerns exist, it only strengthens an industry if it can reassure its workers and service users that their safety is guaranteed. I am sure we would all echo that point.

No one disputes that fume events, where toxins enter the cabin, occur. Estimates suggest that fume events happen at least once in every 2,000 flights. Given the number of flights in the UK every day, that weighs on the mind. It should be of great concern that no aircraft currently flying has any form of detection system fitted to warn crews when cabin air has become contaminated. Furthermore, there is a lack of training and crew awareness of the possible adverse consequences of contaminated air exposure in the cockpit and cabin. There are even examples of crews saying that they felt they became impaired or incapacitated in-flight as a direct consequence of exposure.

I have two requests that I would like the Minister to consider and to which I hope he will refer in his speech. First, I would like an independent inquiry to be set up to consider the risks and hazards associated with contaminated aircraft cabin air. Setting up an inquiry has a lot of support both from unions and cabin crew, and it is the right thing to do. I do not believe that adequate work has been done on the issue yet, and such work would answer a lot of questions. I seriously urge the Minister to consider making that happen. If not, I would appreciate a reply as to why it is not possible now.

Secondly, I would like appropriate cabin air monitoring and detection systems to be installed in aircraft that operate using bleed air. I am told that the technology exists to do that, and it seems to make sense to do so. The Government could consider legislation to make that happen or, at the very least, they could begin discussions with airlines and our European counterparts. Just as it is now commonplace for homes and workplaces to install simple carbon monoxide detectors to prevent tragic deaths from carbon monoxide poisoning, so we must ensure that it is the norm for aeroplanes to be fitted with devices that can detect air bleed events.

--- Later in debate ---

[Liz McInnes]

That is an important point. While the average member of the public goes on a flight perhaps twice a year—luckier people might fly more frequently than that—cabin crew have constant exposure. Working as cabin crew is a hard job. The hours are unsocial and it is a difficult environment to work in. I think most of them would probably expect not to feel 100% well most of the time. That colours the whole issue with the health of cabin crew. Some of the symptoms of so-called aerotoxic syndrome are non-specific and could easily be put down to the stresses and strains of the job, and that has served to confuse the issue.

The other prominent case, as has already been mentioned, was the pilot Richard Westgate, who sadly died in 2012. The coroner who dealt with Richard’s case issued a report that detailed five concerns, which I will go through because they are relevant to the debate. Those concerns were: that organophosphate compounds are present in aircraft cabin air; that the occupants of aircraft cabins are exposed to organophosphate compounds with consequential damage to their health; that impairment to the health of those controlling aircraft may lead to the death of occupants; that there is no real-time monitoring to detect such compounds in cabin air; and that no account is taken of genetic variation, which may render humans susceptible to exposure. That final point is important. There is a school of thought that not everyone is susceptible to organophosphate compounds and that there may be an element of genetic variation and genetic susceptibility, and I hope that that will be covered in any independent inquiry.

[Kirsten Oswald]

I am interested in the hon. Lady’s comments on the coroner’s report. When I looked into the issue, I noted that the responses of British Airways and the Civil Aviation Authority to the report have not been made public. Does she agree that it would be useful if that information was made public, because what is clearly lacking in this whole picture is facts?

[Liz McInnes]

Like the hon. Lady, I could not find any responses to the coroner’s report. She is absolutely right. We are here to establish the facts, to bring them together, to weigh up the evidence and to come to a scientific conclusion.

I want to talk a little more about Richard Westgate’s case. He was treated by Dr Michel Mulder, a specialist aviation doctor. He believes that Richard Westgate fell into the category for aerotoxic syndrome. Richard became a commercial pilot in 1998. He voluntarily grounded himself in 2011 after suffering whiplash in a car crash, but by that time he had already become concerned about his health and his memory. He was suffering from persistent headaches, chronic fatigue, loss of confidence and mood swings. Like many pilots, he failed to tell his employer for fear of losing his job. That is a key issue. We have to encourage our cabin staff and airline pilots to speak up if they are concerned about their health. I can understand the fear of losing their job, but I am sure most airlines are good employers, and we need to give all staff the confidence to express concerns without fear of any punitive measures being taken against them.

Richard sought private medical advice so that he would avoid any blemishes on his health record, and he was treated by Dr Mulder. Interestingly, Dr Mulder said that Richard had been misdiagnosed with depression. He said:

“So many pilots are misdiagnosed because there is so little awareness of aerotoxic syndrome.”

Dr Mulder obviously believes that aerotoxic syndrome exists, and I hope his evidence would form part of any sort of independent inquiry.

I want to touch on organophosphate poisoning. My hon. Friend the Member for Newport East (Jessica Morden) is no longer in her place, but she made comparisons between aerotoxic syndrome and organophosphate poisoning caused by sheep dip chemicals, which is quite common in farmers. It is interesting that the described symptoms of aerotoxic syndrome and sheep dip poisoning are similar. That link was discovered by Dr Peter Julu, an autonomic neurophysiologist, when he was doing some work on sheep dips for the Ministry of Agriculture, Fisheries and Food. Coincidentally, he had several pilots referred to him at the same time who were suffering from unexplained illness. Dr Julu said:

“To my amazement, the kind of symptoms and findings I was getting from farmers was very similar to the pilots, yet occupationally they couldn’t be more diverse.”

I found it interesting that those two completely different jobs have a common link. The issue with organophosphates is that they attack the autonomic nervous system, including the brain stem. That part of the nervous system deals with emotion and short-term memory. Significantly, it affects an important group of neurotransmitters, including serotonin, and that explains the incidence of depression.

I reinforce the points that my hon. Friend the Member for Stalybridge and Hyde made. Unite is pursuing 60 health and safety cases related to toxic air. There is dispute over the causative link between health problems and the quality of cabin air, and we need further evidence to confirm a causative link. There is insufficient research into the matter. I also echo his requests for an independent public inquiry, enforced monitoring and testing of exposure levels and, finally, mandatory reporting of fume events.

--- Later in debate ---

[Mr Goodwill]

As I said, the inquest has not been finalised and no verdict has been reached. In many ways, the precautionary principle may have prompted the coroner to issue that advice at that time, but the case is still before the courts. Similarly, if the case was before a criminal court, one would not want to comment before the verdict. It would be inappropriate for the Government to do so and my legal advice is that we should not comment before the verdict. In at least one of the cases we will not have long to wait for the verdict, and we will look very carefully at the scientific evidence brought before the inquest and how that is interpreted.

[Kirsten Oswald]

I am interested to hear the Minister say that the Government want to look carefully at the evidence; I appreciate the sentiment behind that. Would it be useful to also look very carefully at the responses to the report referred to by British Airways and the Civil Aviation Authority, because this information will help us to decide how best to move forward?

[Mr Goodwill]

Certainly the CAA is involved in this. I meet regularly with the unions involved, particularly BALPA, so it is not something that we are trying to shuffle away, but we need to wait for the result of the inquest before we report on these particular cases. I will go on to present various pieces of evidence and show where we are on this important matter. I will talk about what work has already been done and what work we believe needs to be done.

The safety of cabin air is an issue that has been a matter of public debate over several years—in fact, over a decade now. This continues to be the case, and I, together with my noble Friend Lord Ahmad of Wimbledon, have received a considerable amount of correspondence and responded to several parliamentary questions on cabin air quality. As background, some crew and passengers have expressed concerns that they have suffered long-term health impairment, which they contend is due to exposure to organophosphates present in small amounts as additives in aviation engine oils and hydraulic fluids.

As ever, we have to be careful to have regard to whether there is evidence to support the link between the illnesses and cabin air. That is why the concerns have been investigated at length over a number of years. In 2006 the previous Government arranged for the Committee on Toxicity of Chemicals in Food, Consumer Products and the Environment—an independent advisory committee of toxicology experts—to review evidence from the British Airline Pilots Association. At the time, the Committee on Toxicity considered that it was not possible to conclude whether cabin air exposures in general, or following incidents such as fume events, cause ill health in commercial aircraft crews. It recommended further work to ascertain whether substances in the cabin environment could potentially be harmful to health.

A second inquiry was held by the House of Lords Science and Technology Committee, which looked into this issue as part of a wider inquiry in 2007, and published its findings in a report called “Air Travel and Health”. In that report, the findings of the Committee on Toxicity were supported. Following the recommendation in 2007 by the Committee on Toxicity, the Government commissioned a series of scientific studies as part of a research programme on cabin air. The principal research study, which was carried out by Cranfield University, was published in 2011. It found that, with respect to the conditions of flight experienced during the cabin air sampling, there was no evidence of pollutants occurring at levels exceeding health and safety standards and guidelines. Levels observed in the flights that formed part of the study—I stress that they did not include an instance of an oil seal failing—were comparable to those typically experienced in domestic settings. No higher levels of exposure were found than, for example, we would experience in this Chamber.

In addition to the principal study, three further research studies were commissioned and published by the Government. Those four published studies were formally submitted to the Committee on Toxicity for consideration in 2012. The Committee considered the research reports, as well as other research published in the scientific literature since 2007, and subsequently published a position paper on cabin air in December 2013.

I have recently written to several Members of Parliament regarding the findings of the Committee’s position paper. In that letter, which was also placed in the Libraries of both Houses, I summarised the advice the Committee gave and its conclusions. In short, the paper recognises that contamination of cabin air by components or combustion products of engine oils does occur, and that episodes of acute illness have occurred shortly after such episodes. However, it found that levels of chemicals in bleed air would need to occur in far higher concentrations than those found during the studies to cause serious toxicity, and that the symptoms that have been reported following fume events have been wide-ranging, and less specific than those that typically occur from chemical toxicity.