Online Harm: Child Protection

John Hayes Excerpts

Tuesday 24th February 2026 Commons Chamber

[Liz Jarvis (Eastleigh) (LD)]

I would like to start by thanking the hundreds of parents in my constituency who have written to me about this important issue.

For too long, tech companies have treated children as data to be mined, rather than young people to be protected. We cannot let social media bosses off the hook for the way they have normalised harm, prioritised profit and ignored warning signs. We cannot keep allowing them to act with impunity in putting our children at risk or continuing to escape scot-free while the consequences of their business models are borne by families, schools and already overstretched public services.

As we have heard, harmful content and addictive algorithms are taking a profound emotional and psychological toll, contributing to rising levels of anxiety, depression and self-harm. The dangers cannot and should not be underestimated. It beggars belief that the tech companies have been able to operate without proper regulation.

At the heart of this debate must be the children and young people who have been subjected to appalling online harms. ChatGPT has reportedly given extremely harmful answers to young people experiencing a mental health crisis, while other AI chatbots possess capabilities to foster intense and unhealthy relationships with vulnerable users and to validate dangerous impulses. As we have heard, it has also been reported that ChatGPT and Grok chatbots are advising children with potential eating disorders on dangerous meal plans of just 600 calories a day. This is terrifying.

Although I recognise the difficulties in policing everything online, will the Minister consider establishing a cross-Government approach to ensure that mental health support is expanded and to equip public services to respond effectively to social media-related harms? Can he also clarify whether Ofcom is being given the resources to meet the scale of the challenge and oversee the rapid evolution of online technologies?

[Sir John Hayes (South Holland and The Deepings) (Con)]

Will the hon. Lady give way?

[Liz Jarvis]

I am going to carry on.

My constituent Anne, who is a teacher, told me that she sees the mental health ramifications and the impact on education of mobile phone usage in schools, and believes the only way to protect the future of children is to ban their exposure to harmful apps. After meeting a local headteacher a few weeks ago, I asked the Secretary of State what interim measures the Government are considering to help schools manage pupils’ access to social media on mobile phones. She stated in her response that phones should not be used in schools, but schools do need support to enforce this. Without stronger enforcement tools, clear national standards and practical support, it will be very difficult for schools to get a grip on social media use during the school day without spending money they simply do not have.

We must also be clear-eyed about the potential shortcomings of age verification schemes. Early reports from the Australian scheme have highlighted issues with security and privacy. Teenagers can still migrate to smaller apps, borrow credentials or find ways around age verification technology, all of which pose risks to their online safety. Can the Minister confirm that the Government’s consultation will rigorously examine how systems can be designed to minimise data collection and safeguard the privacy of young people?

Social media and online content have changed what it means to be a young person today. One constituent told me that her 11-year-old daughter travels to school every day with fellow pupils, but because those girls have smartphones and like to scroll on the journey, she feels they are not interested in becoming friends with her, resulting in low self-esteem, isolation and not having local friends. My constituent dreads the emotional impact that smartphones will have on her other child when he starts secondary school.

The onus should not be on children and young people to protect themselves from online harms—it should be on platforms to prevent it in the first place. As long as the owners of tech companies allow harmful material to flourish, children are essentially being asked to build resilience in environments engineered to expose them to harm. We can teach children about online safety, respect, decency, courtesy and healthy relationships at home and in the classroom, but that work is actively undermined online by algorithms that reward extreme content and by platforms that are too slow to remove illegal and abusive material. Ofcom should be strong in enforcing clear regulations that protect users.

Liberal Democrats were the first to call for a ban on harmful social media, alongside a future-proof film-style age rating system that focuses on the harms platforms pose. The widespread consensus in this House and across the country that something urgently needs to be done to stop children accessing harmful online content reflects the pressing desire for the Government to get a grip of this crisis. We must act now to protect children, hold tech giants to account and ensure that all children are safe online.

--- Later in debate ---

[The Minister for Digital Government and Data (Ian Murray)]

I thank the Liberal Democrats for securing this debate, although I am slightly disappointed by the way in which that was done. I will not concentrate on procedural issues, but it seems to me that the argument is to give the Liberal Democrats the freedom of the House to introduce a piece of legislation that they want to work on while already having all the answers.

The use of a procedural motion for this serious debate is rather unfortunate. I think that has been demonstrated in the strength of feeling in the debate. I am completely and utterly split. The shadow Secretary of State, the hon. Member for Hornchurch and Upminster (Julia Lopez), asked us to give an opinion, but I do not really know what the best thing to do is. I have a five-year-old girl and a one-year-old girl. The jobs that they will do when they are any of our ages have probably not even been invented yet. I want them to be able to live their lives, and to exploit, experience and enjoy social media and what new tech has to offer, but I want them to do so safely. Denying them that opportunity might not be the answer, but that is why consultation is put in place.

The hon. Member for Twickenham (Munira Wilson), who opened the debate, mentioned her own children and the daily fight between screentime, online and doing other things. I am sure that I had the same fight with my own parents when they tried to turn the television off at night, so this is not a new battle, but it is a battle that parents will win—whether we negotiate or treat them with sweets or something else. This highlights the importance of the approach that we are taking, which allows proper consideration of a range of views—that is urgent.

I have a whole stack of incredibly sobering but also very contradictory statistics here, which is why consultation and national conversation are important. Some 99% of 12 to 17-year-olds reported that they benefit from being online. One statistic suggests that half of parents think that the benefits of children being on social media outweigh the risks, while another says that just three in 10 parents think that.

Looking at that data—there is a whole host of it in that context—we might think that this is a difficult issue to resolve, but then we come to the child sexual exploitation and abuse issues. There were 41,000 obscene publication offences in December 2024—an 860% increase in a decade. In September 2025, there were 42,000 obscene publication offences—a near 1,000% increase since 2013. Some 91% of child sexual abuse material found online is self-generated, often under pressure from manipulation. Let us be quite clear, because some Members do not get this: it is illegal to create, possess or distribute child sexual abuse images, including those generated by AI, regardless of whether they depict a real child. That is already against the criminal law. The Online Safety Act requires in-scope services to assess the risks to their users of child sexual abuse material. That cannot be clearer.

[Sir John Hayes]

Of course, the Minister is right that there is all kinds of data about online activity, but what is plain and truthful is that academic evidence suggests not only that there are risks of the kind that he has just described—of abuse, exploitation and so on—but that children’s very consciousness is being altered, including their ability to socialise, to learn and to comprehend. That of itself requires the Government to act, for a generation of children are being exploited by heartless tech companies that are careless about the damage they do.

[Ian Murray]

I appreciate the right hon. Gentleman’s intervention. [Interruption.] I am sorry to upset my hon. Friend the Member for Stoke-on-Trent Central (Gareth Snell). The Government are acting at pace, but we want to act in the right way. We must act in the right way because this is such a complex and serious issue. It is important for children to be able to seize the opportunities that being online can offer. We have heard about iPad-only schools. Parents must be confident that their children are safe—that is key. If we do not want to exclude children from age-appropriate services that benefit their wellbeing, we must act on the evidence and ensure that we strike the right balance between protecting children’s safety and wellbeing, and enabling them to use technology in positive and empowering ways.